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About the City

Marin County’s first incorporated city, San Rafael has a population of approximately 60,000 and lies midway between San Francisco and California’s famous wine country. At 22.51 square miles, San Rafael serves as the county seat and is the county’s premier economic, financial, cultural, and service center. As a regional transportation hub, San Rafael is at the center of highway and transit access to west Marin, Sonoma County, the East Bay, and San Francisco.

The City of San Rafael offers both a small-town atmosphere and a lively urban environment. It is the economic and cultural heart of Marin County, surrounded by open space and the bay, making it a vibrant city in an incomparably beautiful natural setting. Famous for its favorable climate, San Rafael provides a central base for taking day trips to scenic locations such as the Napa/Sonoma wine country, Point Reyes National Seashore, and Muir Woods. San Rafael’s many attractions include its namesake Mission San Rafael Arcangel, the landmark Frank Lloyd Wright Civic Center, Victorian architecture, a lively downtown, China Camp State Park, and more.

San Rafael has a varied and rich economy fueled by high tech, biotech, entertainment, financial, service-oriented, and industrial businesses. The city is home to major employers such as Kaiser Permanente, BioMarin, and is home to the County of Marin’s government offices and courts, and offers residents and visitors an array of regional retailers in addition to unique local shops.  The community is primed for growth with the adoption of the General Plan 2040 and Downtown Precise Plan and multiple development projects slated throughout the City.  

San Rafael is also one of the most ethnically and culturally diverse cities in Marin County. The City’s residential neighborhoods are distinctive, each with its own history, character, and identity. There is a wide diversity of housing ranging from historic to new homes, apartments, multi-family units, and condos. The City has two public school districts with seven elementary schools, two middle schools and two high schools. Dominican University of California, a private liberal arts college, offers undergraduate and graduate degree programs. For more information on this dynamic city, please visit the City of San Rafael’s website at www.cityofsanrafael.org.

About the Organization

San Rafael, the “City with a Mission,” was incorporated in 1874 and became a charter city in 1913. It is a full-service city with a City Council/City Manager form of government. San Rafael has an elected Mayor and four district-based elected City Council Members who serve four-year terms. The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. The mission of the City is to enhance the quality of life and provide for a safe, healthy, prosperous, and livable environment in partnership with the community. The City’s vision is to be a vibrant economic and cultural center reflective of its diversity and desires to sustain the beautiful natural environment through informed and active residents, and to be a responsive, innovative local government.

The City of San Rafael has a staff of more than 400 employees and a total annual budget for fiscal year 2023/2024 of $172 million. The City’s Departments and Divisions include the offices of the City Manager, City Attorney, and City Clerk, Community and Economic Development, Police, Fire and Emergency Services, Library & Recreation, Public Works, Human Resources, Finance, Parking Services, Digital Services and Open Government, and Sustainability. In 2022, the City was voted one of the top three “Best Places to Work” in local government by ELGL, a nationally recognized organization.

The City’s internal cultural and organizational environment is collegial, respectful, inclusive, and champions the staff-developed and led initiative "Together San Rafael", which seeks to bring staff and management together, encourage cross-departmental collaboration, empower employees, and celebrate innovation. Together San Rafael is a City-wide effort to improve service delivery through six guiding principles, where diverse, creative, and engaged employees work to best serve the needs of the community.

In addition, for Managers and Directors, the City’s Let’s Lead Together core values highlight the expectations and accountability measurements held by and for City leaders in their work to move the City and organization forward with purpose, heart, and inclusion.

About the Division

San Rafael is committed to creating a more inclusive and equitable city where every resident has the opportunity to thrive. With this in mind, the City is establishing a new Community Services Division of the City Manager’s Office. The Division is dedicated to enhancing the quality of life for all residents, with a special focus on disadvantaged, historically underserved, and vulnerable populations. This Division is at the forefront of addressing critical social issues, including homelessness response, and other services that uplift community members in need.

The Division’s mission is to develop and implement innovative strategies and programs that provide comprehensive support to those in need, ensuring access to vital resources, fostering community resilience, and promoting overall well-being, with a focus on equity.

As a leader in this dynamic and evolving field, the Community Services Division works collaboratively with local agencies, community organizations, and stakeholders to deliver services that are compassionate, effective, and responsive to the unique needs of our community.

About the Role

The newly created Community Services Division Director position is an exciting and unique opportunity to build a new division of the City of San Rafael.

The Community Services Division Director will play a pivotal role in shaping and leading the City of San Rafael's efforts to address critical social issues, particularly focusing on homelessness at this time.  Reporting directly to the Assistant City Manager, the Division Director will oversee and develop the newly created Community Services Division, ensuring the effective development and implementation of programs that improve the quality of life for residents in need.

In this role, the Division Director will manage a broad range of responsibilities, from strategic planning and policy development to budget management and interdepartmental and interagency coordination. They will be a key liaison between the City and  our County partners, and various other stakeholders, including public agencies, community organizations, and residents. Their work will involve close collaboration with other City departments, public and private partners, and community groups to advance initiatives that address homelessness and related services.

In their first year, they’ll work to develop the City’s first homelessness strategic plan, setting priorities and policies to guide the City’s work in this space for the next five years.

One of the key, immediate priorities the Division Director will oversee is the implementation of the City’s $6M Encampment Resolution Fund Grant. This includes leading the contractor and staff team operating the City’s planned Sanctioned Camping Program and spearheading the identification of a site for a future interim shelter and/or transitional housing. In addition, they’ll also coordinate the implementation of the City’s Camping on Public Property ordinance.

The Community Services Division Director will directly and indirectly lead a dedicated team, guiding their efforts to deliver high-quality services that meet and respond to the needs of the community. The Division Director will also be responsible for securing and managing funding, developing and maintaining partnerships, and ensuring that the Division's programs are both effective and sustainable. This role requires a dynamic, adaptable, creative leader who is passionate about public service, skilled in strategic planning, and committed to making a positive impact on the community.

The Big Lift, a collective impact initiative that seeks to increase kindergarten readiness and improve third grade reading proficiency in San Mateo County, is recruiting to fill one Intern Fellow II vacancy.
 
The County of San Mateo’s Human Services Agency serves as the initiatives “Backbone Agency”. The Intern Fellow II position will support the evolving/increasing role of the Backbone Agency including but not limited to supporting the implementation, administration, facilitation of three on-going advisory councils and two working groups as well as the planning and facilitation of two annual Collective Impact Convenings and two annual Knowledge Network Convenings.

Specifics of assignment is dependent upon the department or division assigned to and level of internship. Some example duties include:

• Perform a wide variety of administrative, operational, and technical assignments to assist departments or divisions and to receive on-the-job exposure.
• Research, write, and present reports and recommendations on a variety of topics.
• Participate in conducting studies and analyses involving assigned programs and functions concerning policies, practices, procedures, financial resources, facilities, proposals, staffing, new programs and projects, effectiveness of programs, and planning.
• Collect, compile, describe, organize, analyze, interpret, and present data and information related to area and issues under study.
• Perform a variety of clerical or technical tasks in support of department assigned to: including answering phones and assisting the public, proofreading, filing, collating materials, and maintaining a variety of records.
• Perform related duties as assigned.

Knowledge of:

• Research and report preparation methods and procedures.
• Modern office procedures, methods, and computer software and hardware
• Principles of mathematics and statistics
• English usage, spelling, vocabulary, grammar, and punctuation

Skill/Ability to:

• Learn basic principles of local government management and public administration
• Interpret the policies and procedures of the assigned department
• Learn and understand the organization and operation of the assigned department or division
• Research, analyze, and evaluate programs, policies, and procedures
• Prepare clear and concise reports
• Proofread and detect errors in typing, spelling, grammar, and punctuation
• Independently prepare correspondence as requested
• Plan and organize work to meet schedules and deadlines
• Understand and follow oral and written instructions
• Communicate clearly and concisely, both orally and in writing
• Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.
• Experience collecting, compiling, describing, organizing, analyzing, interpreting, and presenting data and information related to areas and issues under study. Previous experience can be gained through community work, in educational settings, or through professional experience.
• Experience researching, writing, and presenting reports and recommendations on a variety of topics either in an educational or professional setting. Previous experience can be gained through community work, in educational settings, or through professional experience.

Other:

• Must be 18 years or older to apply

Interested applicants must submit an online application, as well as attach your resume and cover letter.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply Online" button above or below. If you are not on the County's website, please go to http://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date.
 
At the County of San Mateo, we welcome and celebrate the diversity of our employees, and strive to create a workplace where they feel valued every day. County of San Mateo is proud to be an Equal Employment Opportunity Employer. 

The Community  Action Program Specialist determines client’s needs for program services and provides case management and/or crisis intervention in one or more various program areas. The Community Action Program Specialist II is the full journey level class within the series and is   distinguished from the entry level class by the performance of the full range of duties, including the more complex cases. This position is full-time and is scheduled for forty (40) hours per week.

WHAT YOU’LL DO

• Analyzes clients’ financial and eligibility information to determine initial or continuing eligibility for programs.
• Secures case documentation, records, and/or other information from other agencies as required.
• Interview and evaluates clients for specific program services eligibility and/or employment opportunities, including service needs assessment and crisis intervention, to assist individuals/families in achieving self-sufficiency. 
• Conducts orientation workshops for new and returning participants; explains regulations, rules and policies to clients and apprises them of their rights and responsibilities for program participation.
• Receives and responds to inquiries regarding program services from clients, other agencies, and the general public.

Is your passion helping people and organizations? Do you have a proven track record of excellence in the Human Resources field? Are you interested in helping to drive culture and create an innovative and engaged workforce within a growing community?

The City of Newark is now recruiting for a Human Resources Technician. The Human Resources Technician is often responsible for first impressions of the City to potential job candidates, employees, and the general public. They are responsible for providing accurate and timely information and are expected to wow our employees and other customers with exemplary personal service. Technicians support all of the Human Resources functions, including recruitment and selection, employee engagement, employee development, workers' compensation, benefits, performance management, talent acquisition, employee relations, and classification and compensation. While working as a generalist in all areas, they can also specialize in a few areas that match their skills, passion, and professional growth interests.

Any combination of education and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Experience:

• Three (3) years of progressively responsible human resources technical or administrative work.

Training:

• Possession of a high school diploma or equivalent. College-level course work is desirable. 

License and Certificate:

Possession of a valid driver license and a satisfactory driving record throughout employment.

Answer the Call: Become the Voice of Safety - Join Our Belmont Dispatcher Team!

$88,513 - $112,967 Annually 
(additional 3% increase scheduled for January 1, 2025)

Do you have a passion for making a real impact in your community? Do you thrive in a dynamic, fast-paced environment?  Look no further – the Belmont Police Department is on the lookout for a dynamic, tech-savvy individuals to join our team as a Police Dispatcher.

We aren't your average police department.  Nestled in the heart of the San Francisco Peninsula, right next to Silicon Valley, we are at the crossroads of tradition and innovation.  Join a diverse team that embraces changes, values community and takes pride in continuing the Department's long standing "Tradition of Service". 

The Position

Dispatchers play a vital role in the department by answering both emergency and non-emergency calls, dispatching units and providing information and assistance to the community.  Tired of the 9-5, Dispatchers work 12-hour shifts and get four days off every other week. 

Answer the Call: Become the Voice of Safety - Join Our Belmont Dispatcher Team!

$88,513 - 112,967 annually 
(additional 3% increase scheduled for January 1, 2025)

Do you have a passion for making a real impact in your community? Do you thrive in a dynamic, fast-paced environment?  Look no further – the Belmont Police Department is on the lookout for a dynamic, tech-savvy individuals to join our team as a Police Dispatcher.

We aren't your average police department.  Nestled in the heart of the San Francisco Peninsula, right next to Silicon Valley, we are at the crossroads of tradition and innovation.  Join a diverse team that embraces changes, values community and takes pride in continuing the Department's long standing "Tradition of Service". 

The Position

Dispatchers play a vital role in the department by answering both emergency and non-emergency calls, dispatching units and providing information and assistance to the community.  Tired of the 9-5, Dispatchers work 12-hour shifts and get four days off every other week. 

The City of Sunnyvale is seeking a Housing Specialist I to join the Housing Division in the Community Development Department. Under direction of the Housing Officer, the Housing Specialist I will play a key role in the planning and development of new affordable housing, creating new housing programs, implementing the Housing Element, applying for grants/funding to support affordable housing, and monitoring housing legislation. The Housing Specialist I will perform technical and professional level planning and community development work, with an emphasis on creation and implementation of affordable housing programs. This position will closely collaborate with affordable housing developers, various housing advocacy groups, local non-profits, and the community. The ideal candidate will be a passionate affordable housing professional who is a motivated self-starter able to work independently, while also being a team player who can communicate effectively with supervisors, colleagues, consultants, and decision-makers. Creativity, critical thinking, public speaking, and the ability to perform research and analyses are essential traits.
 
The Housing Division is a passionate and hardworking group of professionals dedicated to meeting the housing, human services, and unhoused service needs of the community. We work collaboratively to achieve our housing goals and foster an innovative and team-focused work environment. The City continues to be a leader in supporting affordable housing and implementing dynamic housing programs. Since the 1980’s, the City has awarded more than $100 million in City housing funds towards developing or preserving affordable housing, and awards over $1.5 million in federal funds annually.

The recruitment opens on Tuesday, September 3, 2024, and the final filing date Tuesday, October 1, 2024, at 5:00 pm. 

The minimum qualifications for education and experience can be met in the following way:

1. a Bachelor's degree from an accredited college or university in urban planning, public administration, business administration, architecture, public policy, or a related field; AND Three years of professional housing programs/policy experience, real estate development, or land use planning program experience; OR
2. a Master's degree from an accredited college or university with major coursework in urban planning, architecture or a related field; AND Two years of professional housing programs/policy experience, real estate development, or land use planning program experience

The eligibility list from this recruitment may also be used to fill future vacancies in the classification.

Salary: $53.12 - $67.79 Hourly

DEFINITION

Under general supervision, provides a variety of office support activities including customer service, telephone and counter reception, document processing, record keeping, data entry and organization, cashiering, and filing; provides information and assistance to staff and the general public; and performs related work as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from assigned supervisory or management staff. Exercises no direct supervision over staff.

CLASS CHARACTERISTICS

Initially, under close supervision, incumbents learn and perform general office support work such as customer service at the front counter and over the phone, file and records maintenance, data entry, and screening phone calls, visitors, and mail, and directing questions to the appropriate staff. As experience is gained, assignments become more varied, complex, and difficult; and positions exercise judgment and initiative in their assigned tasks, receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the Administrative Assistant in that the latter performs more advanced technical and specialized administrative support duties requiring additional training and/or experience and is typically assigned to provide administrative assistance in support of a division manager or department head.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

 Provides front-line customer service support by greeting customers at the front desk or by telephone.

 Responds and provides information to customer inquiries and complaints or refers customers to other departments, agencies, and community groups, as appropriate; researches identifies potential causes, and provides recommendations for the resolution; and represents the Town to callers and visitors in a professional and customer-friendly manner. 

 Prepares, copies, collates, and distributes a variety of documents; ensures proper filing of copies in Town files.

 Maintains accurate and detailed databases, files, and records, verifies accuracy of information, researches discrepancies, and records information; ensures compliance with established records retention schedules.

 Verifies and reviews forms and reports for completeness and conformance with established regulations and procedures; applies departmental policies and procedures in determining completeness of applications, records, and files.

 Assembles information for the completion of forms or preparation of reports.

 Receives and routes correspondence, mail, work orders, and related information and documents to appropriate staff.

 Receives, processes, and assists in responding to general department emails and public records requests and other requests for information; organizes information; ensures compliance with legal and regulatory requirements.

 Composes, types, formats, and proofreads a variety of documents, including correspondence, letters, memos, agendas, reports, lists, forms, schedules, flyers, event materials, and reports.

 Performs a variety of office support duties such as maintaining websites; scheduling meetings, conferences, and trainings; coordinating food and logistics for meetings; and ordering and maintaining office and other related supplies.

 Performs various accounting support work such as processing, reconciling, and verifying cash and monies received; and processing purchase orders, invoices, payment vouchers, check requests, and reimbursements.

 Performs related duties as assigned.

PROGRAM COORDINATOR

Terra Linda Community Center & Aquatics

$5,900 - $7,100 per month

Plus excellent benefits

APPLICATION DEADLINE:  Apply by Sunday, September 22, 2024, at 11:59 pm

THE CITY is focused on enhancing our community members’ quality of life through well-designed services and a positive workplace culture.  San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyle, and natural environment.  San Rafael (population 61,000) is a full-service city with a city council/city manager form of government with 12 departments, more than 400 employees, and an annual budget of $172 million.  The City’s vision is to be a vibrant economic and cultural center reflective of its diversity.  The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. 

San Rafael’s Organizational culture framework is an initiative called “Together San Rafael.”  City employees are our greatest asset, and we seek talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge.  We are a results-driven team focused on the needs of community members.  The Together San Rafael initiative is focused on modernizing City services and increasing the engagement of employees.  This initiative recognizes the interconnectedness of the customer and employee experience. 

THE POSITION:

The City of San Rafael is recruiting for a Program Coordinator in the Recreation Division of our Library and Recreation Department.  This position is responsible for overseeing operations of the Terra Linda Community Pool, including hiring, training, scheduling of temp/seasonal lifeguards, swim instructors, cashiers for approximately 100 employees, for a 9-month pool season.  The Program Coordinator will develop, implement, and oversee programing for the pool and be responsible for developing the pool schedule.  An understanding of safety, customer service, managing relationships with user groups, problem solving, and leadership skills are important for this program area.  Although an aquatics background is preferred, it is not required at time of hire.  The Program Coordinator will also support the Terra Linda Community Center with program development, special events, rentals, customer service, marketing and other tasks as assigned. 

This position performs the following essential job duties (including but not limited to and may vary with assignment):

• Provides direction to and supervises regular, temporary and volunteer staff, including selecting, monitoring, training, scheduling and determining workloads; assists with hiring, disciplinary and evaluation processes.
• Assists in the development, recommendation and implementation of goals, objectives, policies, procedures and work standards for the assigned department division(s).
• Participates in the preparation and administration of an assigned recreation center or specialized recreation program budget.
• Plans, evaluates and coordinates programs, classes, athletic activities and special events, including scheduling facilities, ensuring facilities are set up, scheduling trips and hiring coaches.
• Monitors the day-to-day operations of programs and events, including making site visits, handling and resolving complaints not requiring the attention of a supervisor and ensuring that programs and events have required materials and supplies.
• Formulates and organizes program plans and schedules for seasonal and year-round activities and special events. 
• Acts as liaison and representative with a variety of advisory boards, commissions, community groups, law enforcement agencies, schools and councils.
• Creates program flyers, brochures, catalogs and newsletters, including determining content, layout, materials and distribution methods; prepares activity and operating reports.
• Enforces safety and operating procedures and provides for maintenance needs including compliance with health and safety codes and building codes.
• Books facility rentals for customers; attends to facility users needs, including permits and equipment; prints weekly event schedule and ensures that all setups are done, manages facility budget, including maintenance and supplies.
• Performs other duties of a similar nature or level.

To be eligible for this position you must have knowledge of/ability to:

• Good customer service techniques.
• Principles and techniques of directing group, social and recreational activities.
• Principles and practices of managing recreational programs for community parks, community centers, youth and senior centers, aquatic centers and/or athletic facilities.
• Recreation site management, including operations and maintenance.
• Techniques of effective supervision.
• Financial record keeping practices as applied to recreation programs.
• Coordinating and scheduling the work of temporary and volunteer staff.
• Coordinating and scheduling programs, events and activities.
• Inventorying and ordering supplies, equipment and materials.
• Interpreting and enforcing policies and procedures.
• Maintaining files and monitoring and tracking fees and payments.
• Developing interpersonal relationships with a variety of users and sponsors.
• Using computers and related software.
• Communication to interact effectively with co-workers, supervisors, subordinates, volunteers and the general public sufficient to convey information and to receive work direction.

OTHER REQUIREMENTS:

• Must possess and maintain a valid California Class C driver’s license with a satisfactory driving record.
• Must have American Red Cross Lifeguard Training (or obtain within 4 months of hire).
• Must have American Red Cross Lifeguard Instructor (or obtain within 1 year from time of hire).
• Must have American Red Cross Water Safety Instructor (or obtain within 1 year from time of hire).

• Equivalent to graduation from a four-year college or university with major coursework in recreation administration, physical education, leisure services or a related field AND
• Two (2) years of full-time or its equivalent of recreation experience, OR
• An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job as listed above.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, and to attend meetings at various sites within and away from the City, and have availability to work off-hours shifts or events as required; strength to lift and carry materials weighing up to 40 pounds; mobility to lead groups in activities involving steep or rough terrain; ability to work outdoors in a variety of weather and temperature conditions; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to video display.  The employee is frequently exposed to outdoor weather conditions and frequently works in evenings or weekends and inside environmental conditions.  The employee is occasionally exposed to moving mechanical parts and occasionally works with use of a personal vehicle.  The noise level in the work environment is usually loud.

APPLICATION AND SELECTION PROCESS: 

City of San Rafael application is required.  Resumes do not substitute for the City application.  Candidates should detail related education and experience on the application.  The examination process may include the following application appraisal and oral board interview examination.  The passing point for the oral board examination final score will be 70%.   Note:  Prior to appointment, candidate must pass a pre-employment physical, background check/fingerprinting, clean DMV report and drug screen.  To file an application, go to:  www.calopps.org.  Select “Member Agencies”.   Select “San Rafael”.   Follow this link to apply via CalOpps: https://www.calopps.org/san-rafael/job-20542794.

If selected, the first-round interviews will be IN PERSON on Monday, September 30, 2024.  Applicants qualifying for a second-round interview will be expected to be available for an IN PERSON interview on Tuesday, October 1, 2024.  Phone and Zoom interviews WILL NOT be available. 

For more information about the City of San Rafael, please visit www.cityofsanrafael.org

Reasonable Accommodation:  The City of San Rafael will make reasonable accommodations in the exam process to accommodate disabled applicants.  If you have a disability for which you require an accommodation, please contact us at (415) 485-3474 before the test date.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.  Such accommodations must be requested by the applicant.