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THE POSITION

To perform a variety of skilled and semiskilled horticulture tasks in the construction, maintenance and repair of parks, pools, recreation, and cemetery facilities and buildings.  The purpose of this recruitment is to hire multiple temporary/part-time positions.  Candidates who do not currently meet the minimum qualifications for the Park Maintenance Worker I position may be considered for an Intern position instead.

Temporary/part-time employees work no more than 130 hours per month and 960 hours per fiscal year.

ESSENTIAL JOB FUNCTIONS

Performing general grounds cleaning, including emptying trash receptacles, mopping, sweeping, and raking City park and recreation sites as needed. Water, mow, cultivate, prune, weed, renovate, and fertilize grass, plants, trees, flowers, and shrubs. Operate power mowers, chain saws, rototillers, aerators, hedgers, spreaders, front-end loader, edgers, air compressors, and other equipment. Utilize proper safety precautions related to all performed work. Drive vehicles and equipment as required. Prepare and maintain athletic fields and related facilities, swimming pools, and cemetery/interment operations.  Regular and consistent attendance.

OTHER JOB FUNCTIONS

Install, maintain and replace playground equipment and fences; assemble tables, benches and bleachers. Works as a member of the City pest control crew spraying various fertilizers, herbicides, pesticides, and other related chemicals in City park and recreation areas. Respond to inquiries from the general public. Install, maintain and repair irrigation systems. Assist in setting up community services and special events. Maintain, repair and replace plumbing systems and fixtures such as light switches, motors, wall receptacles, conduits, faucets, drinking fountains, water heaters, water closet, urinals, water regulators and pressure valves.  Work cooperatively with others. Work any shift including weekends and holidays. Perform related duties as assigned.

QUALIFICATIONS

Park Maintenance Worker I

Education:  High School Diploma or equivalent.

Experience:  Six (6) months of experience in the care and maintenance of landscapes or facilities.

License and Certificate:  Required upon hire, possession of a valid California Driver’s License

THE ABILITY TO SPEAK AND UNDERSTAND SPANISH IS A DESIRABLE QUALIFICATION
FOR ALL POSITIONS.

WORK HOURS

Work hours vary by assignment and may be required to work evenings, weekends and/or holidays.  Position typically works 25-30 hours per week.   

SALARY - Based on experience and years of service

Park Maintenance Worker I
$21.96 - $28.03 per hour

Intern
$16.50 - $20.50 per hour

APPLICATION
Apply with a City of Woodland application by visiting www.cityofwoodland.gov/employment or by visiting the City of Woodland, Community Services Department, 2001 East Street, Woodland, CA 95776.  This recruitment is Open Until Filled.  First review of applications is scheduled for Friday, September 27, 2024.

Employees are paid bi-weekly.  Temporary/Part-time employees work no more than 130 hours per month and 960 hours per fiscal year.

With the exception of Worker’s Compensation Coverage and sick leave, no other benefits are provided.  Employees must contribute 1.45% of salary to Medicare and 7.5% to a retirement plan in accordance with Federal law.
 

For more information about this recruitment, please contact the

Community Services Department at (530) 661-2000

Join our dynamic and growing library, and be part of a team that gives our community the opportunity to learn, grow, and connect. The City of Menlo Park seeks per diem librarians to contribute to operations activities, projects and programs in the Library and Community Services Department. Per diem librarians may support a combination of the activities below depending on the needs--location of service may vary. This is an outstanding opportunity to gain experience and grow with a great team of people in a dynamic and interesting work environment.

Schedules vary based on the needs of the library system. Both Menlo Park Library locations are open on Saturdays and Sundays, and until 8pm three nights per week. Regular availability for one weekend day and one evening will be expected. Selected candidates from this applicant pool may be assigned to work at either library location. Per diem librarian positions are scheduled for less than 20 hours per week and may not exceed 980 hours within a twelve (12) month period.

Job Duties/Functions

• On a continuous basis, sits at a desk and/or stands at counter for long periods of time. Intermittently bends, twists, kneels or squats while shelving books, opening boxes, or moving equipment; twists and reaches office equipment; writes and uses keyboard to communicate and enters/retrieves data; runs errands; lifts or carries weight of up to 50 pounds. Pushes loaded book carts.
• Assists users in the use of computers and/or other electronic devices
• May provide or support story time sessions (children or adult,) or the willingness to learn how to provide the service
• May host/support/coordinate programs (children, teen, adult,); willingness to learn how to provide that service
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
• Provide assistance to and advise patrons of all age groups in the effective use of the Library’s collection, facilities and services; demonstrate the use of library resources, tools, equipment, and electronic reference sources; assist with digital downloads and respond to difficult or technical questions as they relate to the use of electronic resources. Compile subject bibliographies
• Develop an assigned area of the Library collection; review and analyze collection use; recommend books and materials for purchase based on patron needs and according to the variety of patron ages, abilities, education, interests, cultures, and socioeconomic backgrounds.
• Performs other duties as assigned

DESCRIPTION:

The Department:

The Santa Clara Library Department aims to unite our community through possibility, exploration, and education. In a welcoming environment, the Library Department offers the power of knowledge, education, creativity, and inspiration to everybody. Read Santa Clara’s adult literacy program serves adults who seek to strengthen their basic literacy skills to achieve their goals as family members, workers, community members and lifelong learners.

The Position:

The Literacy Technology Assistant helps Read Santa Clara's adult learners gain basic digital literacy skills. The person helps adult learners 1:1 or in small groups learn how to use the literacy program's laptops and iPads as well as how to use literacy software on their own devices. The Literacy Technology Assistant may also be called on to support volunteer tutors or Read Santa Clara staff, as the need arises. The Literacy Technology Assistant is a patient, empathetic individual, who can teach basic technology skills to adults who have little or no digital literacy skills.

As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants.

Additional Information:

Applications must be filled out completely (e.g. do not write “see resume, NA, or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be considered.

Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov. This position is open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position.  If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW.  IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS.  ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW.

Typical Duties:

• Configure and operate Read Santa Clara's devices.
• Maintain the technology inventory, including keeping track of software subscriptions and licenses.
• Meet one-on-one with adult learners who need help with technology.
• Plan and conduct small group classes for learners on basic technology skills and literacy software.
• Check in and check out RSC devices to adult learners.
• Advise volunteers on how to effectively incorporate technology in literacy instruction and assist them as-needed with the online platform used to turn in monthly tutoring reports
• Write user-friendly instructions/create tutorial videos to help adult learners/tutors use literacy software.
• Record data and provide reports of sessions held with learners and tutors.
• Support Read Santa Clara staff, as needed, on specific literacy projects.

MINIMUM QUALIFICATIONS:

EDUCATION AND EXPERIENCE

Minimum Education Requirements:

High School diploma, GED or college degree.

Minimum Experience Requirements:

None.

Acceptable Substitution:

None.

License/Certifications:

None.

Desirable Qualifications:

Experience teaching adult learners or teaching basic technology skills to adults.

Other Requirements: 

• Must be 18 years of age or older. 
• Must be available to work up to 20 hours a week, including some weekdays, evenings and weekends.
• May be required to go to different library branches or community sites within the City of Santa Clara to serve adult learners.

Knowledge, Skills, and Abilities:

Knowledge of:

• Adult literacy and/or experience tutoring adults in basic literacy/technology skills
• Windows based operating systems and standard office software.
• How to use laptops/Chromebooks, iPads, smart phones, and copiers/printers.

Ability to:

• Learn about literacy software and the library's electronic resources.
• Teach adults basic technology skills.
• Work independently and prioritize work assignments with minimal supervision.
• Troubleshoot routine technology problems and recognize and report complex problems to literacy staff.
• Communicate clearly and effectively, both orally and in writing.
• Interact courteously with learners, tutors and staff from diverse backgrounds.
• Work effectively in a team-based environment to achieve common goals.

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application.  

The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov.

The City of Menlo Park is currently accepting applications for Child Care Teacher I/II.   

These positions are part-time (20 hours a week) and provide a flexible work schedule. We are looking for candidates that enjoy teaching & working with preschool and school aged children. The working hours are Monday through Friday.

DESCRIPTION:

The Department:

The Parks and Recreation Department provides planning, development, operation, maintenance, and rehabilitation of the City's neighborhood parks, open space, water sites, recreation buildings, and trails.

The Position:

Under supervision, to perform a variety of unskilled and semi-skilled tasks in connection with the development and maintenance of City parks and recreational facilities.

As an As-needed Laborer, the successful incumbent will work in the department, performing routine maintenance on various parks and facilities including the city-owned cemetery. This position will assist in maintenance and repair using a variety of tools and specialized equipment. 

The Laborer position performs varied, unskilled and skilled manual tasks related to landscape maintenance and sanitization. Typical tasks include cleaning and sanitizing restrooms and buildings, loading trash and leaves in truck, litter abatement, mowing, edging, cleaning park sites, graffiti abatement, and operating a variety of hand/power tools and heavy equipment as needed. This position may require working weekends, holidays, and after hours. Must be able to read, speak, and write English at a basic level, follow written and oral instruction, and perform heavy lifting.  

As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants.

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW.  IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS.  ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW.

The annual salary range for this position is $17.75 - $24.85.  This position will be filled at or near the bottom of the salary range.

TYPICAL DUTIES:

Under direct supervision, performs varied, unskilled manual tasks often requiring considerable physical strength and the use of hand tools and hand power tools; loads rubbish and leaves on trucks; excavates and fills trenches and ditches; assists in the removal, trimming and spraying of trees and shrubs; prepares surfaces for paving; mixes cement; breaks up paved surfaces; helps place forms and pour concrete; lays pipes; uses such tools as shovel, rake, and jackhammer; operates trucks and heavier equipment as needed. Performs construction, maintenance and sanitation duties as required; and does related work as required.

MINIMUM QUALIFICATIONS:

EDUCATION AND EXPERIENCE

Minimum Education Requirements:

Sufficient education to provide the ability to read, write and speak English at a basic level. 

Minimum Experience Requirements:

No experience is required.

Acceptable Substitution:

None.

License/Certifications:

Possession of a valid California Class C driver’s license is required.

Desirable Qualifications:

• Landscape maintenance experience.
• Experience working with the public in a service environment.

Other Requirements:

Ability to work odd and irregular hours including weekends and holidays.

KNOWLEDGE, SKILLS, AND ABILITIES: 

Some knowledge of: the purposes, use, and maintenance of simple hand tools; construction and maintenance methods and materials. Good ability to: learn to use simple hand tools; follow oral and written instructions; and perform heavy physical labor.

SUPERVISION RECEIVED
Works under the direct supervision of an assigned supervisor.

Additional Information:

You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a Complete City Application. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov. This position is open until filled: Applications will be reviewed on a weekly basis for consideration to the position.  If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.

The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov.

TEMPORARY POTTERY INSTRUCTOR

 (Recreation Instructor 2 - Job Code 9523)

Hours: 3 to 9 hours/week. Casual non-benefited employees are limited to working no more than twenty-five (25) hours per week and no more than 900 hours in a fiscal year (July 1-June 30).  

Recreation Services Division is seeking self-motivated, energetic, responsible individuals interested in employment as a pottery instructor for adults. Under general supervision of the Recreation Services Coordinator, pottery instructors are responsible for teaching pottery techniques through lecture and demonstrations.  Classes are run year-round and meet once a week for 3 hours. Class sessions are six weeks long and include a week break for cleaning and restocking after two consecutive class sessions (every 12 weeks).

• Teach pottery/ceramic classes by leading and demonstrating techniques associated with the subject matter
• Maintain a safe, friendly and inclusive class environment for all participants
• Adjust class as appropriate and as needed to meet the various skill levels of participants
• Develop curriculum for each class meeting
• Knowledge of glazing and firing techniques
• Develop projects to keep class interesting for both regular and repeat participants
• Maintain documentation as required
• Report to work in a timely manner and appropriately prepared

WORKING CONDITIONS
Position requires regular sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting, and stooping in the performance of activities. The position also requires grasping, repetitive hand movement and fine coordination. Additionally, the position requires near and far vision in reading reports and work related documents and using a computer. Acute hearing is required when providing personal customer service. The need to lift, drag and push, pull objects weighing up to 25 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation.  

The minimum qualifications for education and experience can be met in the following way:
 
EDUCATION AND EXPERIENCE

• Graduation from high school or tested equivalent; AND
• A minimum of 2 years as a professional potter or ceramicist; AND
• A minimum of 1 year of experience teaching *additional years of professional studio work may be substituted for teaching experience. 

Knowledge of:
Pottery and ceramic techniques including centering, wheel throwing, slab rolling, wedging, hand-building, low- and high-firing and glazing is required. Experience with alternative firing techniques is desirable, but not required.
ABILITY TO

• Work autonomously and as part of a team
• Develop new and interesting class curriculum
• Work with students of all levels and skill sets simultaneously

DESIRABLE QUALIFICATIONS

• A degree(s) in pottery/ceramics 
• Practicing ceramicist/potter with exhibition and studio experience
• Experience with alternative firing techniques

APPLICATION PROCESS
If you are interested in this opportunity, please visit the City of Sunnyvale website at Sunnyvale Jobs and submit a completed application and responses to the supplemental questions to the Department of Human Resources.

Recreation Project/Grant Assistant 1

After School, Camp, Contracted Classes, Pre-School and Teen Programs 

(Job Code: 9323)

 Hours: Casual non-benefited employees are limited to working no more than twenty-five (25) hours per week and no more than 900 hours in a fiscal year (July 1-June 30). Seasonal non-benefited employees are limited to working no more than six (6) consecutive months and no more than 900 hours in a fiscal year (July 1-June 30).
 
THE POSITION
The City of Sunnyvale is seeking a self-motivated, energetic, responsible individual interested in assisting with the administration and supervision of After School, Camp, Contracted Classes, Pre-School and Teen Programs.  The Project/Grant Assistant 1 aids in the planning, administration and implementation of all programs hosted through the Recreation Services Division, Youth and Teen Unit.

Essential Job Functions

(May include, but are not limited to, the following):

• Assist Recreation Services Coordinators in planning, organizing, and implementing a variety of programs for Pre-School, Camp, Teen, After School and special events;
• Train and supervise part-time staff, as well as assist with staff recruitment and development;
• Assist in overseeing the day-to-day operations of program such as preparing activity/staff schedules and calendars, collect registration information, tabulate participant evaluations, purchasing supplies, maintaining inventory, cover open shifts, record keeping, program quality assurance or giving staff direction;
• Interact with parents, caregivers, volunteers, school district and City staff;
• Provide excellent customer service;
• Prepare public correspondence and promotional materials;
• Ensure the safety and well-being of program participants;
• Perform other duties as assigned. 

WORKING CONDITIONS
Position requires regular sitting, standing, walking, reaching, kneeling, bending, squatting and stooping in the performance of activities. The position also requires grasping, repetitive hand movement and fine coordination. Additionally, the position requires near and far vision in reading reports and work-related documents and using a computer. Acute hearing is required when providing personal customer service. The need to lift, drag and push, pull objects weighing up to 10 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation.

Minimum Qualifications

The minimum qualifications for education and experience can be met in the following way:

• 18 years old minimum age
• Two years or summer seasons of experience in recreation programs
• Two years or summer seasons of supervision of staff or volunteers 
• Must have availability to work during program hours
  • Morning shifts (8am – 12 pm)
  • After School shifts (12 – 6 pm)
  • Evening shifts (6 – 10 pm)
  • Weekend shifts

Licenses/ Certificates:

Possession at time of hire and continued maintenance of a valid California Class C driver's license and a safe driving record.

If you are interested in this opportunity, please visit the City of Sunnyvale's website and submit a completed application and responses to the supplemental questions to the Department of Human Resources.

THERAPEUTIC RECREATION INSTRUCTOR

(Recreation Instructor 1) 

 
Note: Temporary non-benefited casual employees are limited to working no more than twenty-five (25) hours per week and no more than 900 hours in a fiscal year (July 1 – June 30). 
 
The City of Sunnyvale is seeking a qualified, self-motivated, energetic individual interested in working for the Department of Library and Recreation Services. The Therapeutic Recreation Instructor will plan, implement and evaluate recreation programs for individuals with disabilities.

Essential Job Functions

As a Therapeutic Recreation Instructor, you will:

• Plan, implement and evaluate recreation programs for individuals with disabilities.
• Adapt activities to meet the needs of program participants; create a positive and safe environment; establish positive rapport with parents, participants and volunteers.
• Guide and direct volunteers.
• Maintain supplies and equipment.
• Attend staff meetings and trainings.

WORKING CONDITIONS 
Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading reports and work related documents and using a computer. Acute hearing is required when providing phone and personal customer service. The need to lift, drag and push files, paper, books and documents weighing up to 10 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation.

Minimum Qualifications

• The minimum age is 18 years old
• Work or volunteer experience with individuals with disabilities is desirable.

Licenses/Certificates: 
 Possession and continued maintenance of a valid class C California driver's license and a safe driving record, or the ability to provide alternative transportation as approved by the appointing authority.

Application and Selection Process

APPLICATION PROCESS
If you are interested in this opportunity, please visit the City of Sunnyvale's website and submit a City of Sunnyvale employment application and complete responses to the supplemental questions to be considered for a position.

Per Diem Dispatchers will provide public safety dispatching at Levi's Stadium and/or Santa Clara Police/Fire Communications.

 

As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants. 

 

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW.  IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS.  ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. 

 

 

 

Typical Duties

 

Duties may include, but are not limited, to the following:

• Operates base radio console equipment, transmitting and receiving routine and emergency messages
• Receives emergency and routine requests for services from the public via 9-1-1, alternate emergency lines, and business lines
• Dispatches appropriate emergency vehicles, equipment, and personnel in response to those requests, in accordance with established policies and procedures
• Coordinates emergency operations between various departmental personnel and equipment
• Operates data terminals for information pertaining to daily public safety operations and general emergency services
• Maintains written logs, files, and computer information in the prescribed manner
• Updates computer files and performs other clerical functions and tasks as directed
• Performs other related duties as assigned
• Receives emergency and routine requests for services from the public via 9-1-1, alternate emergency lines, and business lines

 

 

Minimum Qualifications

 

EDUCATION AND EXPERIENCE

Minimum Education Requirements: 

Graduation from high school or possession of a GED

 

Minimum Experience Requirements: 

• The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or
• Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; or
• Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara.

 

License/Certifications: 

Possession of a current P.O.S.T. Basic Dispatch certificate is required.

 

Other Requirements:  

• Incumbents must have the ability to work, as assigned, on schedules that may include Saturdays, Sundays, holidays, and non-traditional work hours.
• Must be able to perform all the essential functions of the job assignment.  All candidates will be required to pass a City background investigation, which will include fingerprinting and/or psychological testing.

 

 

Knowledge, Skills, and Abilities

 

Knowledge of:

• General public safety radio and telephone communications systems
• Police and fire emergency procedures
• Primary roads, streets, highways, major buildings, and public facilities within the City's boundaries

 

Skill In: 

• Reading and interpreting maps; and maintaining accurate records

 

Ability to: 

• Read, write, spell, and speak in clear, concise English
• Learn correct telephone answering techniques, policies and procedures
• Operate computer-aided dispatch (CAD) system with sufficient speed and accuracy to document field activity and create calls for service within response criteria guidelines
• Analyze situations quickly and accurately, while taking effective action to assure public safety provider and citizen safety
• Follow verbal and written instructions
• Communicate clearly and distinctly using radio and telephone equipment
• Maintain composure and work accurately in emergency situations
• Work in a team-based environment and achieve common goals
• Establish and maintain tactful, courteous, and effective working relationships with those contacted during the course of work, including the general public
• Work in a confined area, wearing a headset which restricts physical movement about the work area
• Accurately enter information into the CAD system while simultaneously receiving information by phone or radio
• Retrieve data from CAD terminal or other keyboard device, maintain appropriate documentation of previous events, details, and conversations
• Work in a highly structured environment where all communications are recorded or documented and reviewed as public record
• Handle multiple priorities and organize workload
• Extract information or data from other computer systems
• View multiple video display terminals for extended periods of time in low variable light conditions
• Distinguish and interpret the meaning of colors on video display terminals
• Distinguish and comprehend simultaneous communications from several sources
• Work continuously or uninterrupted as required, standing or sitting for extended periods of time
• Perform with a high standard of customer service, professional conduct, and civic responsibility
• Use emergency medical questioning techniques and provide medical instructions via telephone when required
• Type at a net rate of 35 wpm on a computer keyboard

 

 

Additional Information: 

You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Possession of a current P.O.S.T. Basic Dispatch certificate. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov. Applications will be reviewed on a bi-weekly basis for consideration to the position.  If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.

 

The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov. 

 

SUPERVISION RECEIVED:

Works under the general supervision of a Senior Public Safety Dispatcher or Watch Commander and the overall direction of the Communications Operations Manager.

 

 Applications will be accepted for this position on an ongoing basis. The selection process may include a written examination and interview.

This hourly position is not in Civil Service and does not receive benefits.

10-15 hours/week

THE POSITION

Library Aides provide customer service to library visitors. Duties include checking items in and out at the Checkout Desk, opening new library accounts, collecting fines and fees, shelving materials, and assisting library visitors in finding materials and using the computers. Other tasks may include processing materials, providing storytimes for children, and assisting with other public programs for children, teens and adults. This is an ideal job for someone who is friendly, computer savvy, enjoys working with the public, putting things in order, and is detail-oriented. Bilingual skills are desirable.

DEFINITION

Under supervision, to do library clerical, technical and customer service work, and related assignments as required.

EXAMPLES OF DUTIES

Check materials in and out, sort materials, open new library accounts, explain library policies and resolve disputes, collect fines and fees, assist library patrons with self-checkout and public-use computers, printers, photocopiers, and scanners, answer routine information questions, complete opening and closing procedures, and perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:  Modern office and record-keeping procedures; use of office equipment and technology; numerical and alphabetical filing; basic mathematical principles.

Ability to: 

Provide excellent customer service; apply and explain library policies; communicate clearly, both orally and in writing; perform basic troubleshooting and assist patrons with computer use; adapt to changing technology and working conditions; learn the Dewey Decimal Classification System and library procedures; interact positively and cooperate with co-workers; function under demanding time pressure; respond in a positive manner to supervision; and attend work and perform duties on a regular and consistent basis. 

Bilingual ability (Spanish, Mandarin, Cantonese, or Tagalog) is highly desirable.

Must be physically able to stand for extended periods, walk, bend, kneel, push wheeled carts, lift, reach overhead, go up and down stairs, and use a step stool.

Availability for evening and Saturday shifts is required.

Education: Graduation from high school or equivalent

Experience: None