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A Dispatcher I is a civilian employee of the Police Department who performs a variety of tasks in the Department’s Support Services Division. The Dispatcher I receives incoming calls for police assistance and response; acts as a primary Dispatcher when appropriate; performs a variety of general support duties related to police communications; completes a wide variety of general clerical duties.

The Dispatcher I duties may include, but are not limited to, the following:

Answer emergency and non-emergency police related phone calls, help prioritize requests for service based upon available resources, receive radio requests and handle accordingly, type, process and file a wide variety of reports and materials including memos, letters, complaints, declarations, warrants, citations, crime and traffic reports.  Assists Department personnel and the public in person and by phone performing record checks, collecting fees and mailing requested reports to outside agencies in accordance with established regulations.  A Dispatcher I may be assigned to work various hours, shifts, holidays, weekends and overtime.

APPLICATION

To apply, please complete an application and supplemental questionnaire online at www.calopps.org. Resumes will not be accepted in lieu of a City employment application.  Typing certification of 40 wpm net (5 minute test taken within the last 12 months) must be submitted with application.  Certificates will only be accepted from a recognized business, adult school, or employment agency. Online typing test results will not be accepted. Applications received without a valid typing certificate, or not meeting the minimum words per minute (40 wpm net) will not be considered and applicants will not be contacted to correct the deficiency. Lateral applicants from a POST certified agency are not required to submit a typing certificate.

 SELECTION PROCESS

OPEN UNTIL FILLED RECRUITMENT: Apply immediately as applications will be reviewed on an ongoing basis.  You must ensure complete submission of employment application and typing certificate as recruitment may close at any time.  Qualified applicants will be invited to take a written, entry-level Dispatcher test administered by City personnel. Tentative test dates are scheduled for Friday, September 6, 13, and 27, and Saturday, September 21.  Applicants will be notified by email of the scheduled time and location.  Lateral applicants from a POST certified agency will not be subject to a written test. The most qualified applicants based on background and experience as evidenced by their application, and those with a passing score of 70% on the written test will be invited for an oral board interview, which is weighted 100%.  To be placed on an eligibility list, an applicant must receive a passing score of 70 or more from each panel member.

A thorough background check, as well as a physical, including a drug screen, psychological evaluation, and polygraph exam will be conducted on the top candidates prior to appointment consideration.  Failure to achieve a qualifying score on any portion of the examination process will eliminate a candidate from further consideration.

IMMIGRATION REFORM AND CONTROL ACT

To comply with the Immigration Reform and Control Act, all new employees are required to provide proof of U.S. citizenship or authorization to work in the United States on their first day of employment.

EQUAL OPPORTUNITY EMPLOYER

The City of Pleasant Hill is an Equal Opportunity Employer. In accordance with the Americans with Disabilities Act of 1990 (ADA), requests for special accommodations during any stage of the examination process should be made in advance to the Human Resources Department.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

The City of Albany is looking for qualified applicants who are interested in a fast-paced, rewarding career as a Public Safety Dispatcher.  The job classification for this position falls under the Communication Clerk job description with the City.  This position offers you a competitive salary, excellent benefits, and the ability to be a part of a cohesive team environment.

Public Safety Dispatchers do skilled technical work in the operation of telecommunications and computer-aided dispatch (CAD) equipment to provide a vital communications link between emergency response units in the field, and locations where emergency assistance is requested by the public.

A Dispatcher performs law enforcement, fire, and emergency medical dispatch, and rescue-related telecommunications dispatch work in the City's 9-1-1 communications center.  Duties include:

• Operate computer aided dispatch systems, multi-line telecommunications and radio communications equipment to receive requests for emergency public safety assistance
• Determine the type and level of response necessary
• Accomplish timely and effective dispatch of emergency response units
• Monitor response and safety of responding units
• Retrieve supplemental information from other local, state, and federal information systems.  

The work is performed in accordance with prescribed communication center dispatch policies, procedures, and practices, and under the general direction of assigned supervisory staff.  Dispatchers are required to work shift work that may include nights, days, weekends, holidays, and overtime.

Benefits

Retirement

• CalPERS Classic Members (employees hired on or after January 1, 2013, and defined as “classic” PERS members) participate in a 2% @ 60 retirement formula.
• New CalPERS Members as defined by PEPRA (employees new to PERS or with greater than 6 months gap in service with PERS) participate in a 2% @ 62 formula.
• This position participates in Social Security.

Health Insurance

• 9 CalPERS Health Plans to choose from.  Employer-paid family health insurance up to the Bay Area Kaiser premium rate.
• Alternate benefit in-lieu of health insurance of elective paid leave with a quarterly cash out at Kaiser single rate for employees choosing to opt out. Employees must provide proof of outside coverage.

Other Insurance

• Employer paid dental insurance through Delta Dental
• Supplemental Orthodontia reimbursement plan
• Employer paid life insurance in the amount of $50,000
• Employer paid long-term disability insurance

Other Optional Benefits

• Vision Insurance (VSP) - with competitive rates
• Section 457 deferred compensation program, administered through ICMA
• Section 125 flexible spending benefits plan for health care and dependent care expenses
• Commuter Checks

Vacation

• 11 days of vacation per year

Holidays

• 13 days of holiday pay per year

Sick Leave

• 12 days of sick leave per year

Education and Experience

No prior experience as a Public Safety Dispatcher is required to apply. 

• 18 years of age or older
• Graduation from high school, a General Education Development (GED) certificate, or a California Proficiency Certificate
• At least one year of work experience performing clerical, receptionist, or public contact duties, preferably within a police or other public safety agency

Other Requirements

• Successfully complete the P.O.S.T Basic Dispatcher course within six (6) month of employment
• Must be available to work overtime, holidays, weekends, and off-hour shifts
• May be required to work extended shifts in relief or emergency situations
• May be assigned to attend off-site training in lieu of assigned duties.
• Must be able to work a 4-day/10-hour schedule
• All Dispatchers wear a police department provided uniform
• The successful candidate will be required to pass a comprehensive pre-employment background, polygraph, drug screen and psychological investigation

Selection Process

Interested individuals are highly encouraged to apply today!  The City will review all application materials and the most highly qualified will be invited to continue in the selection process.  Applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the recruitment process and the Chief of Police will make a final recommendation for appointment.

To be considered for this recruitment you must submit BOTH documents with your application:

• A typing certificate verifying 35 or more net words per minute that is dated within one year.  To view local agencies who offer typing exams, visit http://www.albanyca.org/departments/human-resources/typing-certificates.    
• A CritiCall testing certificate that is dated within one year.  To sign up for a CritiCall test, go to https://www.eventbrite.com/o/criticall-exams-12070276604. 

If you are currently employed as a dispatcher, you do not need to submit these documents with your application. 

If you have any questions, please email mimcquiston@albanyca.org or call (510) 528-5715.

Recruitment Timeline

The dates below are tentative and subject to change.  All candidates moving to the next phase in the recruitment process will be notified and given the exact dates, times and locations of tests and interviews.

• Deadline to Submit Application - October 6, 2019
• Oral Board Interviews - October 16-17, 2019
• Interview with Chief of Police - Week of October 21

The information contained in this Employment Opportunity flyer is subject to change and does not constitute either an expressed or implied contract.  The information contained above is subject to change and does not constitute either an expressed or implied contract.   The City of Albany  is an equal opportunity employer and does not discriminate against race, color, gender, religion, national origin, age, sex origin or disability.  In accordance with the Americans with Disabilities Act, should special accommodations be necessary at any stage of the selection process, please contact Human Resources at 510-528-5715.

Want to be involved in the full array of public safety communications services for Police/Fire and EMS? Are you interested in doing that as part of a dynamic and progressive team? 

This is an outstanding opportunity to become part of our dedicated team and to be actively involved in taking our District forward. The San Ramon Valley Fire Protection District and the San Ramon Police Department have partnered to develop a joint 9-1-1 Emergency Communications Center. Dispatchers process all incoming emergency and non-emergency calls-for-service and dispatch Police/Fire and EMS. The San Ramon Valley 9-1-1 Emergency Communications Center is an EMD Accredited Center of Excellence, certified by the International Academy of Emergency Dispatch. The Communications Center is equipped with state-of-the-art voice, data, and wireless technology utilizing TriTech CAD/RMS, Vesta 4.0, and Motorola MCC 7500 Elite. 

Below is a summary of some of the typical tasks a Public Safety Dispatcher completes. 

DUTIES:  

• Receives and processes 9-1-1, emergency and non-emergency requests for assistance, evaluates the information provided and creates CAD system events; provides pre-arrival and post-dispatch instructions to the caller or relays information to other jurisdictions; processes and prioritizes incoming calls.
• Dispatches Police/Fire and EMS personnel and equipment on both routine and emergency calls utilizing a CAD system, multiple video display terminals, radio dispatching consoles, and related equipment.
• Monitors and maintains status of public safety personnel and equipment; analyzes situations accurately and takes effective action to help ensure officer and firefighter safety; handle the reassignment of fire equipment to ensure adequate district-wide fire protection.
• Provides operational support for police, fire, and medical operations; facilitates outside agency assistance and mutual aid requests; as requested, enters, updates, and retrieves information from teletype networks relating to wanted persons, stolen property, vehicle registration, stolen vehicles; handles tow requests and other information

For more information about the Public Safety Dispatcher duties, please visit: https://www.governmentjobs.com/careers/srvfire/classspecs/1178119?page=2&pagetype=classSpecifications

BENEFITS:
Please visit our website to view a summary of benefits: https://firedepartment.org/our-district/human-resources/benefit-summary

MINIMUM QUALIFICATIONS
Upon the hiring managers decision, any combination of training, experience, and education may be substituted to meet the minimum qualifications

REQUIRED EDUCATION
Possession of a high school diploma, G.E.D. equivalency or a high school proficiency certificate.

REQUIRED LICENSE
Possession of a valid California Driver's License.  Maintenance of a valid California driver's license is required as a condition of employment. 

REQUIRED SPECIALIZED CERTIFICATES 
P.O.S.T. Basic Dispatch certificate required at time of application 

HIGHLY DESIRABLE BUT NOT REQUIRED
Medical Priorities Dispatching System (MPDS) certificate from the International Academy of Emergency Dispatch
Healthcare Provider CPR certificate

APPLICATION PROCESS
Qualified candidates are encouraged to apply.  Candidates must apply online through Government Jobs at: https://www.governmentjobs.com/careers/srvfire. A complete job announcement is also available on the District website at www.firedepartment.org/employment.

This is a continuous posting. Applications will be reviewed on a rolling basis. Incomplete applications will not be accepted.

The District will review application material and select the most qualified candidates to participate in the recruitment process, which includes a panel interview.  

As part of the overall recruitment process, candidates who receive a conditional offer of employment will be required to successfully pass a background investigation, including credit report, and a medical examination, including drug screening.

THE SAN RAMON VALLEY FIRE PROTECTION DISTRICT IS AN EQUAL OPPORTUNITY EMPLOYER

JOB TYPE

Part-Time, Temporary/Seasonal (no more than 7 hours per week)

THE POSITION

The City’s Parks and Community Services Department is looking for a current credentialed teacher at Cottonwood Creek School, with access to a classroom on campus, to serve as Program Specialist for the City’s After School Program at Cottonwood Creek School. This position provides: Homework assistance Monday, Tuesday, Thursday and Fridays from 3:00 PM to 4:15 PM and from 1:45 PM to 3:00 PM on Wednesdays; Access for Student Union Program participants and staff to utilize classroom until 5:45 PM every day; And assistance to staff with general supervision of Student Union Program participants. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are normal for this classification. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

• Under supervision, assists with planning, coordinating and implementing programs and projects within an assigned area.
• Provide assistance in the analysis, implementation and monitoring of City programs.
• Assist in the development of new program elements and program modifications as necessary to meet stated goals and objectives.
• Conduct surveys and perform routine research and statistical analyses as requested; prepare related reports.
• Compile materials and assist in the preparation of reports, manuals, publications and miscellaneous public information literature.
• Oversee part-time recreation staff as assigned, and review the activities of volunteers.
• Assist with administrative tasks including the maintenance of records, files and other data.
• Participates in assessing supplies needed for programs and requisition additional supplies as needed.
• Assists in the assurance that City activities start and finish in the prescribed manner and time frames.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

JOB DESCRIPTION

The After School Instructor will plan, prepare, and instruct recreation activities (Instructor Aides will assist). Activities may include art, cooking, dance, pre-school program and other program areas. Programs are designed for children ages 6–12 years of age (school grades 2nd to 6th). Job site placement: Brier, Cabrillo, or Grimmer Elementary.

EXAMPLES OF DUTIES (These duties are a general description and are not all inclusive.)

• Develop and submit lesson plans including class content and material needs.
• Reinforce instruction on an individual or small group basis by assisting or tutoring students.
• Lead organized activities to develop and strengthen youth academic, recreational, and social skills.
• Plan lessons and activities so they are appropriate to students with various abilities.
• Ability to requisition supplies and/or purchasing program supplies within City guidelines.
• Evaluate and provide constructive feedback on activities.
• Conduct creative and safe class meetings; instruct students on the safe and proper use of supplies, tools, and equipment.
• Participate in cleaning and maintaining the facilities and equipment.
• Interact professionally and appropriately with parents, students, and staff.
• Communicate with supervisor regarding classroom needs.
• Attend staff meetings and trainings.
• Perform other duties as assigned.
   
  SUPERVISION EXERCISED AND RECEIVED
  General supervision is provided by a Program Coordinator or Recreation Supervisor. The Instructor Lead may supervise an Instructor Aide.

JOB DESCRIPTION  

Instruct children and adults (primarily 5-12 years of age) in beginning to intermediate sports camps or programs, such as Badminton, Basketball, Baseball, Cricket, Football, Softball, Soccer, Tennis, etc. Class content should provide basic and/or more advanced game mechanics, strategies, and the rules of sports, depending on the student level of skill. Class must emphasize the importance of good sportsmanship and team play.  The goal is to have fun and develop a skill. 

EXAMPLES OF DUTIES (This is a general description of duties and is not all-inclusive)

• Prepare area for specific sport (i.e. setup gym or sports field, assure all equipment is available, etc.)
• Teach all necessary aspects of sports
• Keep score of games, if applicable
• Maintain rosters and City forms
• Implement lesson plans to be provided by the City
• Enforce City policies and procedures
• Provide encouragement to participants and provide a positive atmosphere for play
• Participate in promotional opportunities, staff training and meetings when required
• Perform other duties as assigned
   

SUPERVISION EXERCISED AND RECEIVED

The Assistant Recreation Supervisor or Recreation Supervisor provides general supervision

The Coordinator is responsible for providing the highest quality of guest service to all visitors. The Coordinator will be responsible for administrative duties and assist at various City facilities, as assigned. In addition, the Coordinator will monitor facility rentals and support the special events. This is potentially a year around part time position.

EXAMPLES OF DUTIES (This is a general description of duties and is not all-inclusive)

• Provide excellent customer service  while performing assigned duties and have strong telephone and follow up skills
• Maintain a high degree of confidentiality in performing all aspects of assigned duties
• Process financial transactions and maintain accurate accounting records
• Communicate facility/program features to potential clients/groups
• Complete all daily opening and closing tasks in a timely manner
• Assist in protecting and safeguarding all property assets
• Resolve guest/participant concerns as needed
• Attend training and staff meetings as assigned

• Supervise part-time employees in Supervisor’s absence and update employees on schedules and other essential tasks
• Perform other duties as assigned

SUPERVISION EXERCISED AND RECEIVED

General supervision is provided by Recreation Supervisor or Assistant Recreation Supervisor

JOB DESCRIPTION

A Program Specialist will plan, prepare and instruct recreation activities. Activities may include art, cooking, dance, pre-school program and other program areas. Programs are designed for children ages 4–17 (primarily 5-12) years of age.

Art programs may include drawing, painting, pastels, ceramics, crafts, sculpture, photography, weaving, printing, calligraphy, quilting, anime/magna, cartooning, clowning, and theater.

Cooking programs may include instruction on safety, using proper equipment and supplies and creativity.

Dance programs may include ballet, tap, jazz, hip-hop, ballroom, folkloric, salsa, and rhythmic international styles.

Pre-school programs for classes for children ages 12 months to 6 years.

EXAMPLES OF DUTIES (These duties are a general description and are not all inclusive.)

• Develop and submit lesson plans including class content and material needs.
• Lead organized activities to develop and strengthen youth academic, recreational, and social skills.
• Plan lessons and activities so they are appropriate to students with various abilities.
• Ability to requisition supplies and/or purchasing program supplies within City guidelines
• Evaluate and provide constructive feedback on the activities, camps and events
• Conduct creative and safe class meetings; instruct students on the safe and proper use of supplies, tools, and equipment
• Participate in cleaning and maintaining the facilities and equipment
• Interact professionally and appropriately with parents, students and staff
• Communicate with supervisor regarding classroom needs
• Attend staff meetings and trainings
• Perform other duties as assigned

SUPERVISION EXERCISED AND RECEIVED

General supervision is provided by a program coordinator or Recreation Supervisor. The Program Specialist may supervise a part-time aide and/or “counselor in training” in a classroom environment in daily activities.

JOB DESCRIPTION

The Swim Lesson Instructor is responsible for instructing, supervising, and testing all swim lesson participants to the best of his/her ability.  The Swim Lesson Instructor is expected to work mornings, evenings and weekends on a regular basis.  Instructors are not required to have any teaching certifications, but are expected to teach the standard set in place by the City of Fremont.

EXAMPLES OF DUTIES (This is a general description of duties and is not all-inclusive)

• Instruct, test, and evaluate students participating in City of Fremont swim program
• Provide outstanding customer service while performing assigned duties, including interpreting and conveying information throughout the Waterpark
• Prepare class environment daily (lesson plans, equipment, general safety)
• Maintain order and discipline in classes to ensure safety and promote a learning environment
• Submit appropriate documentation to Supervisor in a timely manner
• Demonstrate skills required for class content, utilizing teaching aids (kick boards, diving rings, etc)
• Ability to manage time, beginning and ending class on time
• Recognize hazardous situations and contain area until help arrives
• Comply with standards of City designated safety agencies
• Maintain a high degree of confidentiality in performing all aspects of assigned responsibilities
• Assist other City departments in the event of major emergencies
• Attend staff trainings as assigned
• Perform all other duties as assigned

SUPERVISION EXERCISED AND RECEIVED

The position is supervised by the Swim Lesson Lead and Swim Lesson Coordinator.