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Internship Opportunity:

The City of Los Altos Recreation and Community Services Department has ongoing internship opportunities for current college students who have completed their coursework and are looking to fulfill their undergraduate program internship requirements to obtain a B.S. or B.A degree in Recreation, similar field or meet other personal career enhancement goals. Interns will work closely with one or more members of the Recreation Management Team and will have an opportunity to develop skills and practical on-the-job experience in a dynamic and diverse public service environment while promoting an understanding of local municipal government. The Recreation staff will work with each student to develop a successful and rewarding experience.

Description of Duties:

Under general supervision and guidance, the intern will plan, develop, and implement selected programs, services or projects. Examples of projects include assisting in the planning and coordination of community events, recreation programming, park and facility projects, policy updates and implementation, marketing, public engagement, research and analysis. This includes working with City staff, department Commissions, the public and community partners.

The intern will also aide in the production and distribution of program fliers, brochures and promotional materials as well as assist with recruiting and training efforts. The intern will gain experience in the agency’s methods for the development of policies, procedures, marketing, customer service, registration, community engagement, collaborations, planning, assessing, and budgeting, analysis, feasibility studies and program evaluations. Example programming areas include special interest classes, tiny tots, teens, seniors, youth and adult sports, camps, aquatics, facility rentals and special events. Example park projects include the development of a new Community Center, dog park, and a variety of other facility improvements. The intern will participate in department, community, commission and staff meetings.

Special Project:

Per guidelines provided by a specific academic curriculum, the intern will complete a minimum of one special project during the internship experience. The supervisor and intern will jointly determine the project and scope. The project should be mutually beneficial to the student as well as the City of Los Altos Recreation and Community Services Department.

Optional Camp Experience (Winter/Spring and Summer only):

• Winter/Spring Interns may assist in the planning of camp programs including summer programming, paperwork, administrative tasks, budget preparation, and other related items.
• Summer Interns may be directly involved with the camp program by: assisting with planning for the summer, participate in administrative team meetings, leading activities, and assisting with day to day operations. They will also assist the Camp Coordinator with administrative aspects of camp; which may include assessing, planning, implementing and evaluating camp programs. For summer interns, camp duties may be in addition to the other duties listed above.

Job Requirements:

• Possession of a valid California Driver’s License
• Interest in local government
• Work effectively, both supervised and unsupervised
• Work cooperatively and have good communication with staff, participants, parents, City professionals and other groups affiliated with City programs
• Good organizational skills
• Completion of assigned tasks
• Ability to plan, develop and implement programs
• Summer and Winter/Spring Interns Only: Additional tasks related to Camp programs
• Proficient in Excel and Word
• Detail oriented
• Great communication skills
• Able to problem solve effectively
• Excellent customer service

Benefits of The Intern Experience:

• Competitive hourly pay rate
• Flexible work schedules
• Field of study work exposure
• Provide meaningful and practical experience for the intern under supervisor/coordinator, including periodic evaluation and feedback.
• Provide a professional experience that fulfills the education requirements of the University while working with the students College internship advisor.
• Academic and professional growth
• Enriching on-the-job experience
• Professional networking opportunities
• Mentoring opportunities
• Resume enhancement
• Academic credit (in some cases)
• Provide an opportunity for the student to relate to, learn from, and interact with a recreation professional.
• Provide an opportunity for the intern to experience all aspects of community-based Recreation from administrative to implementation.
• Provide opportunities to develop direct leadership and supervisory skills.
• Prepare the student for an entry-level position in the field of Recreation.

Qualifications of Recreation Intern:

• Current college student, recent college graduate, or graduate student.
• Majoring in the field of Recreation, Therapeutic Recreation, Public Administration, Kinesiology, or related field.
• Ability to follow written and verbal directions.
• Ability to instruct and lead individuals or groups in a variety of recreation programs and settings.
• Have knowledge of how to use basic computer programs and use of office machines, such as fax, copier, plotter, etc.
• Basic core knowledge of different techniques for a variety of recreation activities and programs.
• Ability to assist in the operation and control of recreation activities.
• Ability to use assessments to develop individual plans and document progress of participants.
• Ability to establish and maintain effective working relationships with other employees, participants and the public.
• Ability to take initiative in asking questions, performing tasks in leadership and supervision of participants.

RECRUITMENT PROCESS:

The recruitment will remain open until the position is filled. Prior to hire, candidates will be required to successfully complete a pre-employment process, including a livescan background investigation. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose a conviction will result in disqualification or termination.

EQUAL OPPORTUNITY EMPLOYER

The City of Los Altos is an equal opportunity employer and does not discriminate in employment on the basis of a person’s race, religious creed, color, national origin, ancestry, mental or physical disability, medical condition, marital status, sex, age or sexual orientation. Candidates with a disability, which may require special assistance in any phase of the application or testing process, should advise the City of Los Altos upon submittal of application. Documentation of the need for accommodation must accompany the request.

LIMITATIONS AND DISCLAIMER

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

DESCRIPTION/RESPONSIBILITIES:

     The actual salary shall be determined by the final candidate’s qualifications and experience.  In addition to the starting salary, employees in the Youth Outreach Specialist classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay.

     Mayor’s Gang Prevention Task Force (MGPTF) is the City of San José’s Youth Violence Reduction Strategy which operates within PRNS department of the City of San Jose. Over the past 25 years, the MGPTF has strategically worked to address issues of gang involvement among youth and young adults in an effort to reduce youth violence associated with gangs.

     The MGPTF was established in 1991 in response to an increase in gang activity and crime. It is comprised of a broad coalition of local residents, school officials, community and faith-based organizations, local law enforcement, and city, county and state government leaders. The MGPTF brings these diverse stakeholders together and leverages each group’s expertise as part of a coordinated, interagency effort to curb gang-related activity in San José.

     The work of the MGPTF is coordinated through a Continuum of Services that works across four key areas: Prevention, Intervention, Suppression and Re-entry. The MGPTF’s successes can be attributed to its ability and willingness to continually refine and develop programs and services that meet the needs of a changing community.

     The MGPTF is currently recruiting to fill Youth Outreach Specialist positions in the following programs: 

     Safe Schools Campus Initiative (SSCI) —The program partners with 19 school districts on 82 middle and high school campuses, responding to incidents to reduce violence and maintain a safe learning environment for all youth. SSCI staff also provide case management services to high-risk, gang-impacted and gang involved youth in non-school evening and night hours, also working in partnership with the Santa Clara County Probation Department. The YOS in this program manages up to 5 staff members who provide: 1) school safety coverage and activations; 2) 1-to-1 case management of youth; 3) coordination and leadership of pro-social recreation trips and activities, and; 4) other youth intervention services as needed. Staff in this unit must be able to work with hi-risk, gang-impacted and gang-intentional youth in crisis and traumatic situations, including domestic violence, gang-related assaults and violent acts, sexual assault, and drug and alcohol issues.

     Digital Arts—This program teaches youth the basis of music production in a studio environment. The program includes some basic music theory, hip hop history, and everything from counting time to working with samples. Most teaching occurs in small group lessons at the program’s two studio sites, Roosevelt Community Center and Sunol Community School, where the program is an after-school activity. The program serves six to eight students at a time at each location, with a target of serving at least 150 youth per year. The YOS in this program provides direct programming to youth, assisted by part-time Recreation Leader staff and/or Class Instructors, which the YOS supervises. The applicant in this position must have experience working with computerized sound studio equipment and audio visual equipment, including cameras and camcorders.

     Late Night Gym—This program serves approximately 6,500 duplicated participants annually, at four gym locations. It provides positive alternative evening activities to youth who might otherwise seek to engage in gang-related activities, and is a proactive effort to deter and prevent gang-related violence. At the open gym activities, service providers attend each location to provide information on accessing mental health services, life skills classes, job training, tattoo removal, record clearance, and drug and alcohol counseling. This program is a connection point that may result in connecting youth with other MGPTF programs. The YOS overseeing this program must be willing to work night hours, when the program takes place, and have excellent organizational skills to bring equipment and other supplies to the different venues, and be able to work together with staff from other MGPTF programs and non-profit organizations who attend Late Night Gym Sessions and bring youth to participate.

     Clean Slate Tattoo Removal Program—This program partners with Santa Clara Valley Medical Center to assist former gang-impacted and gang-involved youth with free removal of gang-related tattoos as a barrier to future education and employment. Program participants agree to attend a series of life skills classes to assist the transition out of gang life, and to provide evidence of progress toward employment or educational improvement. The YOS overseeing this program tracks participant completion of life skills classes and other program requirements, refers participants to other services on request, and provides limited case management to participants. As a result, this position requires excellent organizational and record-keeping skills, and experience working with gang-impacted and gang-involved youth.

     San Jose Works Youth Jobs Initiative—This program provides work experience to youth aged 15 to 18 who reside in designated gang hot spots in San Jose. The program permits participants to gain work experience in various non-profit or City jobs. At the same time as receiving real work experience, participants complete classes in job readiness, workplace skills, financial literacy, career exploration, and life and academic skills. The YOS in this position monitors participants’ progress, working in conjunction with case managers provided for the program. As a result, the position requires excellent organizational, record-keeping and data analysis skills, the ability to work with representatives of non-profits assisting the City with the program, and the ability to organize job fairs, training sessions, and other services provided to program participants.

     Female Intervention Team (FIT) –FIT provides services to high-risk, gang-impacted and gang-intentional girls and women who are from 11- to 24-years-old. Participants are referred to the program by Juvenile Court, the Probation Department and local school districts, including alternative schools. FIT provides specialized gender-responsive, trauma-informed case management/mentorship services. Its goals are to prevent further involvement with the criminal justice system and a gang lifestyle by participants, while assisting them with setting and achieving healthier personal and social goals. The program includes cognitive counseling groups provided at about 12 local high schools, using an education curriculum informed by and addressing issues specific to young girls. Staff in this unit must be able to work with high-risk, gang-impacted and gang-intentional youth in crisis and traumatic situations, including domestic violence, gang-related assaults and violent acts, sexual assault, and drug and alcohol issues.

     This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

     You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. 

     If you have questions about the duties of these positions, please contact Israel Canjura at israel.canjura@sanjoseca.gov. 

     If you have questions about the duties of these positions, the selection or hiring processes, please contact Manjit Atwal at manjit.atwal@sanjoseca.gov

POSITION SUMMARY:

Under general supervision, the Public Safety Specialist – Dispatch , as a member of the Police Department, transmits and receives information over the police and public works radio system; dispatches routine and emergency calls for service; types, records, and files information; handles emergency and non-emergency telephone calls utilizing complex technical aids, such as computer aided dispatch systems (CAD), and performs related work as assigned.

GENERAL ACCOUNTABILITIES: The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions.

• Receives emergency and non-emergency telephone calls from the public for police, fire, or other emergency services; determines the nature of the call and the resources necessary to respond.
• Monitors police radio communications; maintains contact with police units to track officer status and respond to need for additional resources; monitors various radio channels to keep abreast of county-wide police activities affecting the City and assist other county agencies with mutual aid.
• Prioritizes requests for police and other public safety services; determines availability and location of patrol units; transmits information and dispatches police personnel and equipment in response to calls; routes calls for fire and emergency medical assistance to the Santa Clara County Fire Department.
• Assists police personnel in the field by quickly and accurately researching and relaying criminal history information and other requested data.
• Communicates with callers to determine the nature of the call and provide appropriate assistance; maintains composure to ensure that complete and accurate information is transmitted to public safety and medical personnel.
• Screens non-emergency calls for service; provides requested information or directs callers to the proper person, department or agency.
• Updates and maintains electronic records and logs of data pertaining to calls and activities.
• Receives and coordinates requests for emergency Public Works assistance outside of the City’s normal business hours (pertaining to full municipal services in Los Altos, and sewer maintenance requests in Los Altos Hills and the surrounding unincorporated areas).
• Act in the place of records staff for after-hours walk-in visitors to the Police Department.
• May assist with the training of new communications personnel.

MINIMUM POSITION REQUIREMENTS:

KNOWLEDGE OF: Standard office methods, procedures, software and equipment; Geography of the local area; General public safety communications practices; Principles of customer service.

SKILL AND ABILITY TO: Multi-task and prioritize; Efficiently use radio and other communications equipment; Communicate effectively, both orally and in writing; Analyze situations quickly and accurately; Maintain composure and work effectively under pressure; Understand and follow oral and written direction; Demonstrate initiative and exercise good judgment in the performance of duties; Establish, maintain, and promote positive working relationships with employees, other agencies, and the public.

Accurately type 50 words per minute; maintain a wide variety of records related to police services; courteously and tactfully relate to the public and law enforcement personnel; process related police matters such as receive bail money, schedule court dates, etc.

PHYSICAL REQUIREMENTS AND GENERAL WORKING CONDITIONS: This position will require the ability to work rotating shifts on an on-going basis, including irregular hours on short notice. This position will also be assigned a uniform to wear during work hours.

EXPERIENCE AND EDUCATION: Any combination of the listed experience and education requirements may lead to a qualifying application. A typical way to obtain the knowledge and abilities would be:

• Possession of a High School Diploma or G.E.D. equivalent is required.
• Completion of college-level coursework is highly desirable
• A minimum of one year of public safety call-taking and radio dispatching is required
• Possession of Basic P.O.S.T. Dispatch Certificate is highly desirable and may be substituted for work experience

IDEAL CANDIDATE POSSESSES THE FOLLOWING CHARACTERISTICS:  Is highly professional, patient, respectful, and ethical; possesses excellent problem-solving skills and a can-do attitude. Communicates effectively and proactively both verbally and in writing. Enjoys working in a small town atmosphere with an engaged public, including merchants, property owners and residents.

COMPENSATION:
This is a part-time, per diem position.
$50.00 to $67.00 hourly DOE
 

OTHER INFORMATION

Temporary employees are non-benefited, at-will positions. Since the City does not participate in Social Security and is required to provide an alternative retirement plan, you are required to participate in the City's defined contribution retirement plan through Nationwide where 3.75% of your gross compensation per pay period is deducted and put into the plan. The City matches this 3.75% for a total contribution of 7.5% of your gross compensation per pay period.

RECRUITMENT PROCESS:
The recruitment will remain open until the position is filled. Prior to hire, candidates will be required to successfully complete a pre-employment process, including a polygraph examination, psychological exam, medical exam, and livescan background investigation. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose a conviction will result in disqualification or termination.
 

EQUAL OPPORTUNITY EMPLOYER

The City of Los Altos is an equal opportunity employer and does not discriminate in employment on the basis of a person’s race, religious creed, color, national origin, ancestry, mental or physical disability, medical condition, marital status, sex, age or sexual orientation. Candidates with a disability, which may require special assistance in any phase of the application or testing process, should advise City of Los Altos upon submittal of application. Documentation of the need for accommodation must accompany the request.

LIMITATIONS AND DISCLAIMER

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.  

Please click on the Job PDF to view the job announcement.

The City of Sunnyvale invites applications for Public Safety Dispatcher in Training.  Under supervision and in a trainee capacity, processes emergency and non-emergency calls for service; dispatches police, fire-fighting, medical, rescue, animal control or other emergency equipment, by telephone or radio, utilizing complex technical aids, such as computer aided dispatch systems (CAD); and, performs other related duties as assigned.

Public Safety Dispatcher-In-Training is the entry and trainee level in the public safety dispatcher series. Under close supervision, incumbents are trained in dispatching techniques, equipment and protocols. Work assignments change frequently in order to facilitate training. Employees are subject to daily and weekly observation reports until they demonstrate the ability to perform independently. This classification is distinguished from the higher level Public Safety Dispatcher in that the latter is the fully trained, journey level classification in the series.

This is an alternately staffed classification. Public Safety Dispatcher-In-Training incumbents are required to achieve the knowledge, skills and abilities necessary to advance to the Public Safety Dispatcher level within the twelve-month probationary period.

The City of Sunnyvale provides an excellent benefit package. A complete application packet will consist of a City of Sunnyvale employment application, responses to the required supplemental questions, a current (dated within one year of application) T-Score of 55 or higher on the POST Entry-level Dispatcher Selection Test Battery, and a typing certificate verifying 35 or more net words per minute (online and in-person typing certificates will be accepted for this specific recruitment).

The position opens July 29, 2020 and is open continuous with the first application review on August 18, 2020.For complete information regarding this opportunity, please visit: Sunnyvale.ca.gov, Search: City Jobs.

Definition:

Under general supervision, the Communications Officer, as a member of the Police Department, transmits and receives information over the police and public works radio system; dispatches routine and emergency calls for service; types, records, and files information; handles emergency and non-emergency telephone calls utilizing complex technical aids, such as computer aided dispatch systems (CAD), and performs related work as assigned.

Examples of Essential Duties:

The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions.

1. Receives emergency and non-emergency telephone calls from the public for police, fire, or other emergency services; determines the nature of the call and the resources necessary to respond.
2. Monitors police radio communications; maintains contact with police units to track officer status and respond to need for additional resources; monitors various radio channels to keep abreast of county-wide police activities affecting the City and assist other county agencies with mutual aid.
3. Prioritizes requests for police and other public safety services; determines availability and location of patrol units; transmits information and dispatches police personnel and equipment in response to calls; routes calls for fire and emergency medical assistance to the Santa Clara County Fire Department.
4. Assists police personnel in the field by quickly and accurately researching and relaying criminal history information and other requested data.
5. Communicates with callers to determine the nature of the call and provide appropriate assistance; maintains composure to ensure that complete and accurate information is transmitted to public safety and medical personnel.
6. Screens non-emergency calls for service; provides requested information or directs callers to the proper person, department or agency.
7. Updates and maintains electronic records and logs of data pertaining to calls and activities.
8. Receives and coordinates requests for emergency Public Works assistance outside of the City’s normal business hours (pertaining to full municipal services in Los Altos, and sewer maintenance requests in Los Altos Hills and the surrounding unincorporated areas).
9. Act in the place of records staff for after-hours walk-in visitors to the Police Department.
10. May assist with the training of new communications personnel.

Minimum Qualifications:

KNOWLEDGE OF: Standard office methods, procedures, software and equipment; Geography of the local area; General public safety communications practices; Principles of customer service.

SKILL AND ABILITY TO: Multi-task and prioritize; Efficiently use radio and other communications equipment; Communicate effectively, both orally and in writing; Analyze situations quickly and accurately; Maintain composure and work effectively under pressure; Understand and follow oral and written direction; Demonstrate initiative and exercise good judgment in the performance of duties; Establish, maintain, and promote positive working relationships with employees, other agencies, and the public; Work various shifts including nights, weekends, holidays, and intermittent shifts as needed.

PHYSICAL REQUIREMENTS AND GENERAL WORKING CONDITIONS: This position will require the ability to work rotating shifts on an on-going basis, including irregular hours on short notice. This position will also be assigned a uniform to wearing during work hours.

EXPERIENCE AND EDUCATION:
Any combination of the listed experience and education requirements may lead to a qualifying application. A typical way to obtain the knowledge and abilities would be:

• Possession of a High School Diploma or G.E.D. equivalent is required.
• Completion of college-level coursework is highly desirable .
• A minimum of one year of public safety dispatching and/or basic clerical experience is required.
• Possession of Basic P.O.S.T. Dispatch Certificate is highly desirable and may be substituted for work experience.

IDEAL CANDIDATE POSSESSES THE FOLLOWING CHARACTERISTICS: Is highly professional, patient, respectful, and ethical; possesses excellent problem-solving skills; ability to multi-task in stressful situations. Communicates effectively and proactively both verbally and in writing. Enjoys working in a small town atmosphere with an engaged public, including merchants, property owners and residents.

Salary and Benefits:

$93,138.24 – $113,210.11 annually DOE

This is a non-exempt position represented by the Police Officers Association.

• Retirement: CalPERS retirement plan for Classic members is 2% @ 60 with employee paying a contribution of 7%. PEPRA employees participate on a 2.0% @ 62 plan, with employee paying 6.75% of the retirement contribution. Benefits based on highest three years of compensation. The City does not participate in Social Security.
• Health Plans: Choice of HMO or PPO plans through CalPERS Health with most family plans covered at 100%. Employees who waive coverage may receive stipend of $350 per month.
• Dental/Vision: City also offers a dental and vision reimbursement plan.
• Flexible Spending Plan: Dependent care and health care reimbursement plan available
• Deferred Compensation: Voluntary participation in either Nationwide or ICMA-RC
• Holidays: 10 annual holidays, plus two floating holidays OR Holiday Compensation
• Vacation: 10 days annually
• Sick Leave: Allowance of 12 days annually

APPLICATION PROCEDURE
A complete City application, cover letter, resume, and testing documents must be submitted online at the City's websiteOpens a New Window..

Applicants must also submit proof of successful completion of either the Criticall Dispatcher test with a passing score or the P.O.S.T. Entry-level Dispatcher Test with a T-score of 50 or above. Please make arrangements to sign up for one of these tests in advance. Lateral applicants that are currently employed as a Public Safety Dispatcher (non-probationary) do not need to submit proof of test scores, however a California POST Dispatcher Academy Certificate is required.

Additionally, A typing certificate certifying a minimum of 40 wpm dated within one year of the application date must be submitted along with the City application. Online typing certificates will not be accepted. If you do not have a typing certificate, please schedule an appointment at a vocational school, or a staffing agency.

SELECTION PROCESS
The recruitment will remain open until filled with a first review date of August 17, 2020. Applicants most closely matching the City’s desired qualifications and organizational needs will be invited to participate in the interview process. Prior to hire, candidates will be required to successfully complete a pre-employment process, including a physical, reference checks and a complete background investigation. A conviction history will not necessarily disqualify an applicant from appointment; However, failure to disclose a conviction will result in disqualification or termination.

EQUAL OPPORTUNITY EMPLOYER
The City of Los Altos is an equal opportunity employer and does not discriminate in employment on the basis of a person’s race, religious creed, color, national origin, ancestry, mental or physical disability, medical condition, marital status, sex, age or sexual orientation. Candidates with a disability, which may require special assistance in any phase of the application or testing process, should advise City of Los Altos upon submittal of application. Documentation of the need for accommodation must accompany the request.

LIMITATIONS AND DISCLAIMER 
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.