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The City of Foster City seeks a seasoned and dynamic leader to serve as its next City Manager during a unique time of challenges and opportunities. The City, like all cities, is facing a period of increased financial uncertainty due to the economic fallout of COVID-19 pandemic and will have to adapt the organization to meet these challenges while still providing high level services to the community. The next City Manager will lead a young, mostly new, and highly skilled City staff in a collaborative and team-oriented fashion with a focus on mentorship and organizational development. While this is a unique moment, there are numerous opportunities for the next leader to shape the organization and move the City forward into the future.

Salary is negotiable DOQ (current maximum is $256,308)

The Process

If you are interested in pursuing this unique and exceptional career opportunity, please visit the Avery Associates Career Portal on our website at www.averyassoc.net/current-searches/ to upload your letter of interest, resume, and contact information, including email addresses for five work-related references. (We will not contact references until after an initial interview takes place.)

Bill Avery or Paul Kimura Avery Associates

3½ N. Santa Cruz Ave., Suite A

Los Gatos, CA 95030

E-mail: jobs@averyassoc.net

The final filing date for this recruitment is September 30, 2020.

If you have any questions regarding this position, please contact Bill Avery or Paul Kimura at 408.399.4424 or email: bill@averyassoc.net or paulk@averyassoc.net.

To View entire job announcement, click the link below:

Description

The District has an exciting position developed in partnership with Facebook.  This position works closely with the District’s Emergency Services Manager and is primarily embedded at Facebook, serving as the District’s onsite liaison.  The classification is categorized as a Public Service Assistant and is a limited duration assignment.  Please read below for more details:

Definition

The Public Service Assistant is a general classification that provides various support to the District in a limited term role.  As a limited term position, funding is not guaranteed for this position from one budget year to the next.  This classification covers 3 levels, PSA I/II/III, and has different requirements based on the scope of the work needed.  The PSA classification can be flexibly staffed and filled at any one of the 3 levels.  However, for this recruitment, the District is seeking a level II or level III.

This limited term Public Service Assistant position works on emergency response and contingent planning, emergency preparedness, situational awareness, continuity of operations, coordination within an emergency operations center (EOC) and dynamic field environment for Facebook and the community.

Ideal Candidate

Typical and Important Duties include:

1. Attend regular joint internal and/or external briefings;
2. Create project plans with milestones to measure individual performance;
3. Provide weekly updates to Facebook’s Global Security Emergency Services leadership on progress of work;
4. Provide a Continuity of Operations Plan which may include:
   1. Emergency operations at Facebook
   2. EOC operations and exercises
   3. Trainings, exercises, and team building
   4. Documentation, report writing and compliance
   5. Recommendations for improvement to emergency operations
5. Guide planning and preparedness efforts;
6. Align various cross-functional internal and external stakeholders;
7. Work closely with Facebook’s Global Security Emergency Services team and other internal teams as necessary, and with regional public safety partners.
8. Participate in coordination of regional emergency response work as it applies to Facebook and MPFPD;
9. Provide strategic leadership, improvement, mitigation and best practices;
10. If needed, coordinate or develop business continuity strategies; and
11. Other tasks as assigned by the Fire Chief.

Job-related Qualifications

Knowledge of:

• Principles and practices of office and records management.
• Review and development of emergency management and response plans, including Emergency Operations Plans, Standard Operating Procedures (SOPs), Incident Action Plans (IAPs), Job Aids, Incident Response Plans (IRPs), Business Continuity Plans (BCPs) and Continuity of Operations Plans (COOPs).
• Applicable federal, state and local laws, rules, and regulations.
• Principles and practices of administrative, organizational and procedural analysis.
• Principles and practices of public relations and public education.
• Principles and practices of local, regional, state and federal emergency management.
• Basic community emergency and disaster support and assistance practices and resources.

Ability to:

• Develop and implement new disaster programs within the District.
• Ensure coordination and alignment of Facebook plans with District procedures and expectations.
• Create project plans with measurable milestones.
• Coordinate multiple activities, meet deadlines, and work independently with a minimum of supervision.
• Prepare clear, accurate and concise reports, procedures, and other written materials.

• Serve as the primary District representative at Facebook internal meetings and  in meetings with other public and private organizations as required.
• Work with a diverse group of individuals and adapt the program accordingly.

• Communicate effectively in writing, orally, and with others to assimilate, understand, and convey information, in a manner consistent with job functions.
• Establish and maintain cooperative relationships with employees, supervisors, and the public.
• Learn and effectively apply local, state, and federal codes, laws, and regulations.
• Take a proactive approach to customer service issues.
• Use and maintain equipment in a safe manner.
• Understand and carry out safety policies, rules, and regulations.
• Recognize and preserve confidentiality regarding sensitive information learned in the course of the job.
• Assist with the development of strategic plans.

Skill in:

• Interpreting and applying applicable federal, state, and/or local laws, rules, and regulations.
• Speaking in public and giving presentations, and working with the community.
• Basic keyboarding.
• Operating a personal computer and appropriate worked-related applications, such as word processing, spreadsheet, calendaring, and e-mail systems, etc.

Experience and Training

Any combination of experience and training that would provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be:

Experience: Two years of progressively responsible administrative experience in a related public safety field, such as office of emergency services, fire, police, emergency medical, or emergency communications.

Training:  Equivalent to graduation from high school.  Possession of an Associate’s degree in a related field is preferred.

Licenses and Certificates

All licenses and certifications must be maintained as a condition of employment.

• Possession of, or ability to obtain, an appropriate, valid California Driver’s License, which must be maintained as a condition of employment.
• Must be able to pass a Department of Justice background check.

• CPR/First Aid Certification is desirable.

Update 3/24/2020: At this time, we will only accept online applications.

The City of Lincoln is hiring for the regular and full-time position of Public Safety Dispatcher I/II within the Police Department.  This position is open until filled; the first review of applications is April 15, 2019.  Interested applicants are encouraged to apply immediately.

The Lincoln Police Department is authorized for 23 sworn officers, six dispatchers, and various other civilian and volunteer positions.  The dispatch center provides public safety dispatch services for the Lincoln Police Department and three Lincoln Fire stations. The communications center is staffed 24/7 and dispatchers work in pairs or solo. Public safety dispatchers answer emergency and non-emergency calls for police, fire and other city services.  Dispatchers prioritize calls and dispatch public safety units as needed.  Heavy phone and radio use is a primary duty of the position.  Other duties include clerical and specialized record keeping functions.

Under immediate supervision, this position performs a wide variety of technical and clerical law enforcement support duties related to taking police, fire and medical emergency requests for service from the public and tracks and dispatches field units as appropriate; gathers, records, maintains, retrieves and distributes law enforcement data and information; enters reports and data into a variety of automated law enforcement records systems; ensures that records and information are accurate, clear and comprehensive for law enforcement personnel and the general public; learns applicable policies, procedures and work methods associated with assigned duties; performs other related duties as required.

DISTINGUISHING CHARACTERISTICS
The Public Safety Dispatcher I is the entry level class in which incumbents learn to perform and perform Police Dispatcher duties under immediate supervision. This classification is alternatively staffed with Public Safety Officer II and incumbents may advance to the higher level after gaining experience and demonstrating a level of proficiency that meets the qualifications of the higher class.

The Public Safety Dispatcher II is the working level class in which incumbents are expected to perform the full range of Police Dispatcher duties with minimum supervision and apply sound judgment regarding their scope of authority in dispatching personnel. This classification is distinguished from the Community Service Officer series in that the latter performs duties involving work in taking reports in the field and performing face-to-face public service activities.

SUPERVISION RECEIVED/EXERCISED
The Public Safety Dispatcher I receives immediate supervision from the Police Office Supervisor or a Watch Commander. Incumbents of this class do not routinely exercise supervision. The Public Safety Dispatcher II receives supervision from the Police Office Supervisor or a Watch Commander. Incumbents of this class do not routinely exercise supervision.

ESSENTIAL FUNCTIONS
Include but are not limited to the following:

• Receives and enters calls for police, fire and medical service in CAD; dispatches and tracks field units; interprets level of service needed through information obtained from field officers or citizens; coordinates multi-agency responses when necessary; transfers calls to appropriate agencies if warranted.
• Responds to questions and concerns from the general public, department staff and other agencies; takes and records telephone and counter reports; provides information as appropriate and resolves service issues and complaints.
• Enters and maintains accurate data and information into the California Law Enforcement Telecommunications System (CLETS) including stolen vehicles, and missing and unidentified persons; enters and retrieves information from a variety of state and local automated systems; validates selected records from the Department of Justice files including vehicles, boats and missing persons; releases impounded vehicles; processes reports and citations; collects and maintains statistical information.
• Learns and develops an understanding of applicable policies, procedures, and work methods associated with assigned duties.
• Photocopies and distributes crime, incident, arrest and accident reports to the general public and various agencies such as the Department of Justice (DOJ), California Highway Patrol, District Attorney, Department of Motor Vehicles (DMV) and insurance companies; prepares reports for court; applies federal, state and local laws when releasing information.
• Establishes positive working relationships with representatives of community organizations, state/local agencies and associations, City management and staff, and the public.

PHYSICAL, MENTAL AND ENVIRONMENTAL WORKING CONDITIONS
This position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting, and stooping in the performance of daily office activities. The position also requires grasping, repetitive hand movement, and fine coordination in preparing reports and retrieving and entering data using a computer keyboard. Additionally, the position requires near and far vision in reading work related documents and using the computer, and acute hearing is required when providing phone, dispatch and face to face service. The need to lift, drag, and push files, paper, and documents weighing up to 25 pounds also is required.

KNOWLEDGE/ABILITIES/SKILLS
The following are a representative sample of the KAS’s necessary to perform essential duties of the position. The level and scope of the knowledge and abilities listed below vary between the I and II levels.

Knowledge of: Civil, criminal, and municipal provisions relating to the various activities of the Police Department; law enforcement, fire, and other operating procedures and functions of the Department as they relate to the dispatch function; geography of the City and the surrounding environment; legal and procedural techniques and regulations regarding transmission and reception of public safety radio traffic; basic radio and related equipment maintenance.

Ability to: Perform a variety of complex work with speed and accuracy; remain calm under emergency situations; learn to operate specialized law enforcement automated information and communication systems; work flexible hours including evenings, weekends and split shifts; learn basic Spanish speaking skills that allow for communication regarding addresses, locations, time descriptions, etc.; interpret, explain and apply applicable laws, codes and regulations; read, interpret and record data accurately; organize, prioritize and follow-up on work assignments; work independently and as part of a team; make sound decisions within established guidelines; follow written and oral directions; observe safety principles and work in a safe manner; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships.

Skill to: Operate an office computer and a variety of word processing and software applications; effectively operate specialized law enforcement automated information and communication systems; type accurately from clear copy at a rate of 35 words per minute.

THE SELECTION PROCESS

To be considered, candidates must possess one of the following at the time of application:

• POST Entry-Level Dispatcher Exam with a T-score of 48 or higher, dated within 24 months of application (We do not accept CritiCall scores at this time).
• A valid POST-certified Public Safety Dispatcher Basic Course Certificate
• A valid POST Dispatcher Basic Certificate

The process may include an in-basket exercise, individual interviews, panel interviews and/or other related components.  Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to the process. The candidate selected for the position will be required to complete a background check including reference checks, fingerprint check, medical/drug-test evaluation and/or other related components.

Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities.  Please advise HR of any special needs a minimum of five days in advance of the selection process exam by calling (916) 434-3229. The City of Lincoln is an Equal Opportunity Employer.

The information contained herein is subject to change and does not constitute either an expressed or implied contract.