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The Big Lift, a collective impact initiative that seeks to increase kindergarten readiness and improve third grade reading proficiency in San Mateo County, is recruiting to fill one Intern Fellow II vacancy.
 
The County of San Mateo’s Human Services Agency serves as the initiatives “Backbone Agency”. The Intern Fellow II position will support the evolving/increasing role of the Backbone Agency including but not limited to supporting the implementation, administration, facilitation of three on-going advisory councils and two working groups as well as the planning and facilitation of two annual Collective Impact Convenings and two annual Knowledge Network Convenings.

Specifics of assignment is dependent upon the department or division assigned to and level of internship. Some example duties include:

• Perform a wide variety of administrative, operational, and technical assignments to assist departments or divisions and to receive on-the-job exposure.
• Research, write, and present reports and recommendations on a variety of topics.
• Participate in conducting studies and analyses involving assigned programs and functions concerning policies, practices, procedures, financial resources, facilities, proposals, staffing, new programs and projects, effectiveness of programs, and planning.
• Collect, compile, describe, organize, analyze, interpret, and present data and information related to area and issues under study.
• Perform a variety of clerical or technical tasks in support of department assigned to: including answering phones and assisting the public, proofreading, filing, collating materials, and maintaining a variety of records.
• Perform related duties as assigned.

Knowledge of:

• Research and report preparation methods and procedures.
• Modern office procedures, methods, and computer software and hardware
• Principles of mathematics and statistics
• English usage, spelling, vocabulary, grammar, and punctuation

Skill/Ability to:

• Learn basic principles of local government management and public administration
• Interpret the policies and procedures of the assigned department
• Learn and understand the organization and operation of the assigned department or division
• Research, analyze, and evaluate programs, policies, and procedures
• Prepare clear and concise reports
• Proofread and detect errors in typing, spelling, grammar, and punctuation
• Independently prepare correspondence as requested
• Plan and organize work to meet schedules and deadlines
• Understand and follow oral and written instructions
• Communicate clearly and concisely, both orally and in writing
• Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.
• Experience collecting, compiling, describing, organizing, analyzing, interpreting, and presenting data and information related to areas and issues under study. Previous experience can be gained through community work, in educational settings, or through professional experience.
• Experience researching, writing, and presenting reports and recommendations on a variety of topics either in an educational or professional setting. Previous experience can be gained through community work, in educational settings, or through professional experience.

Other:

• Must be 18 years or older to apply

Interested applicants must submit an online application, as well as attach your resume and cover letter.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply Online" button above or below. If you are not on the County's website, please go to http://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date.
 
At the County of San Mateo, we welcome and celebrate the diversity of our employees, and strive to create a workplace where they feel valued every day. County of San Mateo is proud to be an Equal Employment Opportunity Employer. 

THE OPPORTUNITY

The City of Pacifica is recruiting for an Information Systems and Technology Analyst to join our team. This position will perform a variety of routine and complex duties in support of City-wide information systems, security and technology operations.

The City of Pacifica is a beautiful coastal community, just south of San Francisco with an exciting opportunity. At the City of Pacifica, we are an equal opportunity employer and value diversity. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. To us, equal opportunity employment is not just about compliance, it’s about who you are, how you can help our City and who you want to be. We are committed to creating an inclusive environment for all employees and community members. 

If interested, we invite you to explore this opportunity with us. Recruitment will close on October 14, 2024 by 12:00 PM PDT, so apply today!

THE DEPARTMENT

The Information Systems and Technology Division is responsible for the City's network infrastructure, cybersecurity, Help Desk support, and daily IT operations. The division supports a full-service city that includes City Administration, Police, Fire, Planning, Public Works, Parks, Beaches, and Recreation departments.

THE POSITION

This is a full-time, professional level position that requires significant administrative, analytical, and technical skills. This position serves as a technical leader, providing complex analytical support.

Duties may include but are not limited to the following:

• Install, configure, maintain, troubleshoot, and monitor physical and virtual network and server infrastructure including hardware, software, real-time monitoring tools, peripherals, and devices ensuring effective performance and proper integration of components and systems with existing architecture; assist in infrastructure changes and upgrades to limit interrupted services.
• Administer automated deployment of software and updates over the network.
• Monitor and maintain security control of City network and server infrastructure; configure and monitor security features and firewall rules; verify and ensure proper user accessibility; identify and address vulnerabilities; research, recommend, and apply security updates as needed.
• Monitor disaster recovery and backup processes and schedules; verify that backups are successful and data can be recovered.
• Ensure database security by preparing access and control policies and procedures and reviewing permissions on a regular basis.
• Install, configure, maintain, troubleshoot, and monitor City-wide telecommunications systems including voice and data communications infrastructure and equipment; set up and maintain user accounts, access groups, extensions, and voicemail boxes; troubleshoot system-wide outages.
• Work on systems and infrastructure conversion, installation, and maintenance projects, including planning, organizing, and defining project requirements, methods, and end objectives in consultation with end users; coordinate project activities with IT Manager and IT staff, end users, and vendors.
• Maintain information on scheduled systems maintenance, including upgrades and outages.
• Respond to and resolve users’ inquiries and complaints and escalate problems or issues to vendor representatives as needed.
• Stay abreast of new trends and innovations in technology related to systems, network, server, and telecommunications; research, recommend, and evaluate vendor solutions and technologies; implement improvements upon approval.
• Serve as a Disaster Service Worker, as required.
• Perform related duties and responsibilities as required and other duties as assigned.

Please refer to the attached job description for additional information.

Are you looking for a career that offers both professional growth and the opportunity to make a meaningful impact? Look no further – the San Francisco International Airport (SFO) is actively seeking a Principal Cybersecurity Engineer.

As the Principal Cybersecurity Engineer you will be responsible for the overall security of information assets and technologies through the creation and support of preventative, detective, and corrective controls. Identifies, refines, and analyzes cyber-security data across a wide variety of sources to report against agreed upon key performance indicators measuring the efficacy of these controls. Works closely with IT operations and engineering teams to identify and remediate cyber-security issues and concerns.

The Principal Cybersecurity Engineer may provide technical supervision over other IS Engineers, technical leadership and direction, technical responsibility for completion of major projects, and serves as a technical authority for one or more related specialties. Performs and reviews complex work involving analysis, planning, designing, implementation, maintenance, troubleshooting and enhancement of complex large systems or networks and the physical and logical components that integrate these systems together. Serves as a lead technical architect and systems integrator for large complex systems and networks.

See official job posting for more details. Apply today!

The County of San Mateo's Information Services Department (ISD) is seeking a dynamic leader who is distinctly effective in people and operational management within a highly technical information technology environment. Under general direction of the Office of the Chief Information Officer, this individual serves as a senior manager and provides technical and programmatic direction over a functional area of ISD. Additionally, this individual will plan, develop, and implement goals and policies for the assigned area that align with department priorities; direct assigned staff; and provide highly responsible and complex administrative support to the Office of the Chief Information Officer and their management staff.

Please Note: We will be hosting a special Informational Session for this recruitment. Join us for a live conversation with the Assistant Director/Deputy Chief Information Officer, Cathy Vu-Pang, to learn more about this exciting opportunity! Register HERE.

This Division Manager will be responsible for approximately 33 staff across three teams. This division is responsible for all operational support of key technology systems such as: Servers, Storage, Data Center, Disaster Recovery, Telephones, and Radios. The Division Manager will ensure that the operational performance metrics are met in each of these areas, that tickets are responded to in a timely fashion, that operational budgets are met, that Service Level Agreements (SLA's) are met, that customer satisfaction is high in each of these areas, and that monthly performance data is maintained and available for each of these areas. The Division Manager will maintain a great work environment for teams to thrive by ensuring staff in these areas are well trained in current and emerging technologies to provide a high level of support to end users. This position requires a very high level of focus and the ability to balance many operational priorities, as each of these areas has critical systems that are supported for end users with many operational service goals to track and meet.

If you are an individual who thrives on making a significant positive impact in the lives of others as part of your profession, we want to talk to you.

The ideal candidate for the position will have:

• 7 or more years of experience working at a senior level in a technology related field providing exceptional support to hyperconverged server, telephony, and radio team environments.
• Proven success working as a team member with other senior managers to provide excellent collaboration/cooperation and exceed operational metrics.
• Expertise in fostering a positive work culture, with a strong commitment to diversity, equity, and inclusion.
• A keen interest in working with the Office of the CIO to build a strong department through proactive actions, great communication, and a positive attitude towards change.
• Experience implementing and supporting enterprise services, including significant platform change.
• Advanced knowledge of project lifecycles from initiation to operational handoff.
• Knowledge and experience with government procurement and the competitive bid process.
• Strong vendor management skills.
• Excitement about working with internal and external partners.
• Strong written and verbal communication skills is a must.
• This position requires an individual to be extremely organized, have keen attention to detail and the flexibility to work with different aspects of a business.
• Prior experience as director or operations manager.
• Deep understanding of industry trends in the assigned areas and established practice to maintain that knowledge.
• Understanding of federal, state, and local legislation and its impacts to technology.

Examples Of Duties

Duties may include, but are not limited to, the following:

• In collaboration with other divisions and departmental stakeholders, develop long term strategic plans to enhance service offerings.
• Direct staff in providing timely and effective response to incidents and resolve incidents within agreed to metrics.
• Restore normal service; record and fulfill user requests; and record, investigate, diagnose, escalate, and resolve incidents.
• Manage all IT system changes in a controlled manner, including standard changes and emergency maintenance relating to business processes, applications, and infrastructure.
• Guide divisional staff to effectively execute the activities and operational procedures to deliver required IT services, including standard operating procedures and monitoring activities.
• Successfully implement new IT solutions and services in accordance with organization and customer expectations.
• Plan, organize, direct, and coordinate the work of assigned subordinate professional technical and support staff.
• Ensure proactive and cost-effective services and maintain high level of customer services satisfaction.
• Assist in preparing and monitoring division budget and contracts.
• Stay up to date with industry trends and best practices.
• Assume management of another Information Services division when directed.
• Actively mentor subordinate staff as future leaders of the organization.
• Select, train, motivate, and evaluate assigned personnel.
• Perform related duties as assigned.

Qualifications

Education and Experience:

Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is three years of professional level experience in information systems which has included one year of administrative or managerial experience. Experience should include a substantial combination of online applications, data communications, computer operations, operating systems, voice communications and services, and large communications systems.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org to apply.

TENTATIVE RECRUITMENT SCHEDULE

Final Filing Date: Tuesday, September 24, 2024 at 11:59 p.m. PST

Application Screening: Wednesday, September 25, 2024

Informational Session: Thursday, September 19, 2024 from 12 p.m. to 1 p.m.

Panel Interviews: Thursday, October 3, 2024

Are you an IT professional who is a strategic thinker, a strong communicator, and has a keen eye for detail?

If so, Help Contribute to the City of East Palo Alto’s IT Vision TODAY!

The City of East Palo Alto is seeking qualified candidates for an

INFORMATION TECHNOLOGY

MANAGER

Salary: $12,624 - $15,345 Monthly

$151,497 - $184,146 Annually

Plus an attractive benefits package

Onsite/ Monday-Friday 8hr days

Deadline to apply: Friday, September 27, 2024, 11:59 PM

The City of East Palo Alto is seeking a creative, collaborative, and knowledgeable Information Technology (IT) Manager to lead the City’s technology programs. The Information Technology Manager plans, organizes, oversees, coordinates, and reviews the work of staff performing difficult and complex technical support related to all programs and activities of the Information Technology Division. The successful candidate will perform installation, maintenance, and upgrade of the local area network, required hardware and software, infrastructure, personal computers, and communications systems and facilities. The IT Manager will administer short and long-range planning activities. The incumbent will manage the effective use of division resources to improve organizational productivity and customer service. Furthermore, the IT Manager will provide complex and responsible support to the Assistant City Manager in areas of expertise; and perform related duties, as assigned.

This is an open competitive/ promotional recruitment, meaning that it is open to qualified permanent employees and any other applicants who meet the minimum qualifications. Two employment lists will be created for internal promotional and an open list of all other non-current EPA employees.  The department may hire at either the I or the II level depending on the skills, certifications, and qualifications held by the pool of applicants.

For more information about this intriguing opportunity please view the brochure below:

Under the direct supervision of the IT Director, the IT Support Technician II performs more advanced support for the help desk, applications, and technical support for the Peninsula Library System libraries. The position is part of the Peninsula Library System's IT Unit, called the Peninsula Library Automated Network (PLAN).

This position serves as the primary point of contact for the help desk ticketing system, manages Active Directory accounts, provides desktop support, and offers assistance with Office 365 and list-serv operations.

The position serves as the technical lead for library service applications for the member libraries, including RFID software and hardware, automated material handling and sorting systems (AMH), and providing occasional hands-on support for library check-in equipment. They are responsible for coordinating and managing small to large scale projects.

The IT Support Technician II is the journeyman level position in the IT Support Technician series. The IT Support Technician II works under general supervision and performs higher level IT support duties to support libraries and PLAN.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF BELOW.

The County of San Mateo’s Department of Emergency Management (DEM) is accepting applications from dedicated individuals for the position of Associate Management Analyst (Unclassified) - Grants and Fiscal Services.

DEM’s mission is to advance community resilience through a proactive and comprehensive approach to emergency management, involving the whole community in every phase of disaster preparedness, mitigation, response, and recovery. To learn more about DEM, please visit https://www.smcgov.org/ceo/department-emergency-management.

About This Position

The Associate Management Analyst (AMA) will assist in the oversight of DEM program budgets, ensuring financial efficiency and policy compliance, with responsibilities including revenue projections, cash flow analyses, cost containment, grant disbursement, and managing annual and mid-cycle budgets. This role includes preparing budget estimates, evaluating revenue and expenditure budgets, resolving cross-departmental fiscal issues, reviewing budget submittals for accuracy, and assisting with funding challenges.

Initially under close supervision, incumbents with basic professional administrative education and/or experience perform analytical and technical work within an assigned division/department. At this level, the impact of the decisions is moderate, and the work is typically one of interpreting, explaining, or gathering information.

Additionally, the AMA will plan and administer DEM programs, conduct analytical studies, prepare reports, and ensure compliance with regulatory requirements. The selected candidate will track and monitor the adopted budget and prepare periodic budget reviews for submission to County departments, administration, and boards and commissions, such as the Emergency Services Council (ESC).

This crucial position will also involve various tasks to support the County’s financial integrity and operational excellence, significantly contributing to the overall success of San Mateo County.

The ideal candidate will possess:

• Strong financial management skills, including budgeting, forecasting, and grant disbursement.
• Experience in developing and presenting operating and capital budgets, including preliminary estimates and salary projections.
• Proficiency in tracking and monitoring budgets, preparing periodic reviews, and ensuring adherence to timelines.
• The ability to resolve cross-departmental budget issues and propose procedural solutions.
• Analytical skills to conduct financial analyses and special research projects, evaluate alternatives, and make recommendations.
• Excellent written communication skills for preparing technical records, reports, and recommendations.
• Computer skills and knowledge of a variety of software programs.

Examples Of Duties

The DEM AMA’s responsibilities may include, but are not limited, to the following:

• Develops and manages program, annual, and mid-cycle budgets, including revenue projections, forecasting, multi-year cash flow analysis, cost containment, distribution, grant funds disbursement, and salary and benefits projections.
• Tracks and monitors the adopted budget and prepares periodic budget reviews for submission to County departments, administration, and boards and commissions, such as the Emergency Services Council (ESC).
• Formulates, prepares, and communicates budget completion schedules, calendars, and deadlines.
• Facilitates and coordinates the resolution of cross-departmental budgetary issues, including identifying and proposing procedural solutions.
• Balances expenditures and revenues and identifies funding gaps; assists departments in resolving funding issues; prepares status reports and manages budgetary control systems; recommends and processes budget amendments.
• Ensures compliance with Federal, State, County, and funding agency regulatory and reporting requirements and applicable laws, regulations, and professional practices.
• Attends meetings, conferences, workshops, and training sessions and reviews publications and related materials to become and remain current on principles, practices, and new developments in assigned work areas.
• Performs other duties as assigned.

Qualifications

Education and Experience :

Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to qualify is:

• Education: Degree from an accredited four-year college or university with major coursework in business administration, fiscal, or a related field.
• Experience: At least one year of fiscal administrative experience is typically required at the Associate Management Analyst level.

Application/Examination

If you are interested in being considered for this position the following items must be submitted via e-mail:

• Cover letter with responses to Supplemental Questions (maximum of 2 pages)
• Resume

Supplemental Questions:

• Describe your experience in fiscal management, specifically in budget preparation, monitoring, and financial analysis. How has this experience equipped you for success in the Associate Management Analyst role?
• Provide an example of a complex fiscal analysis you've conducted. What methods did you use, and what were the key findings or recommendations?
• Describe a situation where unexpected financial challenges arose. How did you adapt your approach to address these challenges effectively?

Please include the words "DEM Associate Management Analyst" in the subject line of the email submission. Please submit the required materials electronically via email to:

Rick Reed, Emergency Management Coordinator

Email: rreed1@smcgov.org

NOTE: Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. Submittals that do not include all required elements (cover letter with responses to supplemental questions and a resume) will not be considered.

Foster City is looking for a fast learner with some planning or building experience to fill the position of Building Permit Technician. This is an entry-level position that can serve as the first step in establishing a career in Planning or Building services. Foster City offers a unique experience to utilize customer service and people skills while deepening your technical knowledge in the building permit process. 

Education and Experience
Any combination equivalent to experience and education that could likely provide the required knowledge, skills and abilities. A typical way would be:

Education: High school diploma or equivalent is required. An associate degree or completion of technical courses in building codes or inspection principles or techniques is desirable. ICBO Permit Technician Certification is highly desirable.

Experience: Two (2) years experience working in a building or planning department, with six (6) months to one (1) year of experience in computerized building permit applications processing. 

Licenses and Certifications

• Possession of, or the ability to obtain, a valid Class C California driver’s license upon appointment.
• ICBO Permit Technician Certification is required within the first full year of employment with the City in this position

Selection Process
Applications will be reviewed for relevant education, experience, training and other job related qualifications. Based upon a review of employment applications received, a limited number of the qualified applicants will be invited to participate in the examination process. 

The process will consist of an Oral Panel Interview. An eligibility list will be established from those who pass the examination process with a score of 70% or higher. Current and future vacancies may be filled from this list. The list will remain in effect for at least one year unless exhausted sooner. 

The department will invite the most qualified candidates from the eligibility list to a final department interview. The Community Development Department will make the hiring decision. 

Expected Dates for Examinations (subject to change): 
Oral Panel Interview: October 2024 (exact date TBD) 
Department Interview: November 2024 (exact date TBD) 

Note: Meeting the minimum qualifications does not guarantee that a candidate will be invited to participate in the selection process. The City of Foster City reserves the right, at its discretion, to limit the number of qualified candidates invited to the selection process. 

The City of Menlo Park is currently accepting applications for Child Care Teacher I/II.   

These positions are part-time (20 hours a week) and provide a flexible work schedule. We are looking for candidates that enjoy teaching & working with preschool and school aged children. The working hours are Monday through Friday.

The County of San Mateo’s Department of Emergency Management (DEM) is accepting applications from dedicated individuals for the position of DEM Coordinator – Alert and Warning (Unclassified).

DEM’s mission is to advance community resilience through a proactive and comprehensive approach to emergency management, involving the whole community in every phase of disaster preparedness, mitigation, response, and recovery.

To learn more about the DEM please visit https://www.smcgov.org/dem

About The Position

The Alert and Warning Coordinator will be responsible for assessing the County's existing community alert and warning programs and systems in multiple languages for effectiveness, identifying service gaps, and recommending and implementing enhancements. This includes developing emergency notification and communication standards, protocols, and processes; managing vendor services and contracts; coordinating system access and training for authorized users; and initiating plans to integrate the County's program and system with the emergency functions of other government agencies, including Integrated Public Alert and Warning System and reversed 9-1-1.

Additionally, the Alert and Warning Coordinator will assist the County in identifying areas at risk for hazards and threats to the communication system, provide community education, and determine how to integrate community alert and warning systems with other technologies. The selected candidate will handle a variety of tasks to ensure the County's preparedness for any event, including participating in a weekly on-call rotation, maintaining 24-hour readiness, and responding to the field or Emergency Operations Center (EOC) during emergencies or disasters.

This crucial role will also require engaging with the public and stakeholder organizations, participating in advisory committees and work groups, and representing the County at all levels of government to develop a comprehensive emergency alert and warning program for the County of San Mateo.

The ideal candidate will possess:

• Strong knowledge of IPAWS protocols.
• Familiarity with local state and federal regulations.
• The ability to understand the current use of technology in emergency response and implement these technologies at DEM.
• Excellent written communication skills, including experience in proposal, report, and grant writing.
• The ability to engage with the public and stakeholder organizations to identify and develop effective outreach strategies and create a holistic Alert and Warning program for the County.
• Proficiency in computer skills and operating standard computer applications, including but not limited to word processing, spreadsheet software, PowerPoint, and email communication.
• The ability to work with a wide variety of situations (field, office, EOC) and disciplines (law enforcement, fire services, and emergency medical personnel).
• The ability to work with information systems and can code in Python, Java, or C++.
• A valid California Driver's License (depending upon the assignment).
• Completion of Incident Command System (ICS) Courses 100, 200, 700, and 800.
• Completion of IS-247.C: Integrated Public Alert and Warning System (IPAWS) for Alert Originators and IS-248: Integrated Public Alert and Warning System (IPAWS) for the American Public.
• A Master’s Degree in public administration, emergency management, crisis communication, security studies, or a related field is preferred but not required.
• An understanding of Laws, rules, and regulation governing public communication and warnings.
• Knowledge of Information technology, including but not limited to radio communication systems, software, and hardware related to emergency management and communication.

Qualifications

Education and Experience:

Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

Education : Bachelor’s degree from an accredited college or university in business, public administration, emergency management or related discipline.

Experience : One year of experience having responsibility for assisting in program planning, development and budgeting in the public, military, or private organization, preferably related to emergency/disaster planning and management.

Application/Examination

If you are interested in being considered for this position the following items must be submitted via e-mail:

• Cover letter with responses to Supplemental Questions (maximum of 2 pages)
• Resume

Supplemental Questions:

• Can you describe in detail your experience in developing and managing alert and warning systems in an emergency management context? What specific alert and warning technologies and platforms have you worked with in your previous roles?
• Describe a time when the communications your team sent out were not accurate. What immediate steps did you take to address the issue, and what long-term actions did you implement to prevent similar mistakes in the future?
• If you’re coordinating an emergency response and encounter a malfunctioning virtual EOC system, walk us through the steps you would take troubleshooting this issue.

Please include the words " DEM Coordinator – Alert & Warning - Unclassified" in the subject line of email submission. Please submit the required materials electronically via email to:

Rick Reed, DEM Coordinator

Email: rreed1@smcgov.org

Application materials will be reviewed as they are received and qualified candidates will be contacted by the department for an interview.

Apply immediately. Application materials will be accepted until the position is filled. This posting is open on a continuous basis and selection may be made at any time within the process.