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The Menlo Park Fire Protection District invites you to apply for the position of Information Technology Support Assistant (Public Service Assistant I/II).  This is a part-time, temporary position for the technically oriented person that requires flexible hours.  It is an ideal opportunity for a MIS, Computer Engineering, or Computer Science major, college graduate or for those who are computer literate and would like to develop skills and gain hands-on experience in website management and help-desk and desktop support. This position reports to the IT Manager.

Job Summary

Perform all aspects of support related to the day to day computing needs for District employees. Provide support via phone, e-mail and Intranet as well as perform problem determination at the users’ workstations throughout the District.
 

Responsibilities

• Diagnose and resolve desktop computer problems and requests from users in a timely manner. Provide assistance via phone, e-mail, remote access, and onsite support; escalating more complex requests to senior staff members. Log requests into the help system
• Install, configure, and troubleshoot hardware, including desktops, laptops, peripherals, network equipment
• Install, configure, and troubleshoot software packages, including operating systems, desktop software and custom applications
• Conduct internal software upgrades
• Maintain inventory and prep hardware for recycling. Assist in creating documentation and training manuals.
• Data Entry. Input and Quality Control Index customize forms to database
• Train end-users in operating systems, application programs, and basic computer functionality.
• Special Projects assigned

Minimum Qualifications

• Attention to detail
• Analyze situations accurately and adopt an effective course of action.
• Ability to maintain calm demeanor under customer deadline pressures
• Excellent communication skills, both written and verbal
• Maintain confidentiality.
• Strong initiative, self-motivation, and ability to complete tasks on time
• Ability to work well in a fast-paced, team environment
• Working knowledge of  Windows 10 / OS X Desktop Operating Systems
• Working Knowledge of the Microsoft Office Suite / Office 365
• Working knowledge of IOS operating system for tablets and phones
• Familiarity of Desktop and Laptop hardware components
• Familiarity with basic IT concepts

Additional Qualifications

• Working towards a Degree in Computer Science, Computer Engineering, Information System Technology or related degree
• Knowledge of network protocols and topology a plus
• Preferred A+ Certification and/or Network+ Certification
• Knowledge of imaging software a plus

Selection Process

Applications are accepted until filled.  Interested candidates are encouraged to apply early.   Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the process.  Meeting the minimum qualifications does not guarantee continuation in the process.

The City of Redwood City invites applications for the volunteer position of Reserve Police Officer. The Redwood City Police Department offers many opportunities for learning and long-term career growth in a city comprised of diverse residential and business communities. The objective for every Redwood City Officer is to protect life and property, proactively reduce crime and the fear of crime through the use of data-driven policing models, with an overarching operational philosophy of community policing as part of their mission to maintain a safe and connected community. The Redwood City Police Department is looking for volunteers who strive to provide “excellent service with integrity and respect”.  Reserve Police Officers work on a voluntary basis, serving a minimum of 20 hours per month.  The Redwood City Police Department is seeking applicants who demonstrate the drive, desire and ability to function as a Reserve Police Officer with minimal supervision. Reserve Officers will work under the direct supervision of a Police Supervisor, Field Training Officer or full time Police Officer. Exceptional candidates (with P.O.S.T. Level One certification) may be given the opportunity to function as a solo officer in certain incidences.

Vision for the future

The Redwood City Police Department strives to be a standard-bearer for the law enforcement profession. We seek to develop and utilize the members of our organization to their fullest potential and encourage their professional growth. As a progressive police department, we seek to attract officers with a broad spectrum of experience and education that will help us deliver superior police services to the valued members of our community. We recognize that excellent customer service, community partnerships and responsiveness to our communities’ needs are the foundation of superior police service.

An application, supplemental questionnaire, resume, and California P.O.S.T. Basic Police Academy Module II course completion certificate are required.  Please upload your resume, work sample test battery results, and P.O.S.T. Certificate(s) as one attachment to your CalOpps application. 

Please click on the PDF link below to review the complete job announcement.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

San Mateo County Health is seeking a well-qualified individual for the position of IS Application Support Analyst II – Behavioral Health & Recovery Services - Extra Help.
 
The current vacancy is extra help in the Health Information Technology Division. This position is currently located in San Mateo, CA, but will travel/drive throughout the County to perform duties of the job.
 
Primary responsibilities will include:   

• Interviews, analyzes, and documents end user work processes and systems requirements; conducts systems walk-throughs and technical reviews; develops or refines system specifications, including evaluating and testing vendor software packages for conformance with user requirements and priorities.
• Project Coordination, monitor existing and upcoming projects, evaluate project requests and write business requirements document for proposed projects
• Ability to create and gather business requirements from end users/new requests
• Liaison with Information Services Department (ISD) to ensure that department needs are addressed and met
• Consults with supervisors regarding information technology related issues, needs, and services; conducts special research assignments, gathers data, and prepares reports for consideration by management or special committees.
• Develops and recommends comprehensive standards, policies, procedures, and technical documentation.
• Responds to and resolves software users' inquiries and complaints and escalates problems or issues to vendor representatives as needed.
• Troubleshoots and/or resolves application-related issues in-person, over the phone or remotely.
• Individually or as a team member, works on and is responsible for software applications research, development, conversion, installation, and maintenance projects, including planning, organizing, and defining project requirements, methods, and end objectives in consultation with end users; coordinates project activities with team members, other section staff, user representatives, and outside vendors.

The Information Services Department of the County of San Mateo is seeking highly-qualified candidates for the position of IT APPLICATIONS DEVELOPER - CJI.

To view the online brochure for this recruitment please follow this link:

San Mateo County Public Safety Communications (PSC) is accepting applications from experienced GIS Technicians with a passion for public service. 

PSC provides high quality law enforcement, fire, and medical dispatch and communications services to the public and public safety agencies in order to protect the health and safety of the people of San Mateo County. A community that is prosperous, safe and livable will depend, in part, on how well GIS Technicians use their skills to map, inventory, and analyze various aspects and resources within the County. For more information about the County of San Mateo Office of Public Safety Communications, visit:  http://911dispatch.smcgov.org/.
 
The incumbent will be responsible for the day-to-day technical support of San Mateo County Public Safety Communications Geographic Information Systems (GIS) applications and database development projects or a department GIS/mapping function; perform technical and administrative tasks necessary to maintain and evaluate the GIS systems; perform data analysis and present geographic based data in map form; and other related duties as assigned.

What makes San Mateo so great is the involvement and commitment of community members like you.  So, why not join us by volunteering your time, energy and talents in continuing to make our city the best place to live! Visit www.cityofsanmateo.org/volunteer to view current citywide opportunities and sign up today.  Follow us on Twitter @VolunteerSource

Why Volunteer During

Your Job Search?

It’s a Good Idea!

Volunteering:

• Gives you something to do while waiting for your next job.
• Expands your network!  You might wind up meeting someone who knows someone who gets you to a paying job.
• Helps you explore an interest or type of work you never knew existed – and find out you are really good at it.
• Re-energizes you when your job search energy gets low.  Doing something to help others changes the energy you project – and that shows in interviews.
• Gives you something to talk about in your interview that explains what you’ve been doing with your time.
• Makes you feel better about yourself. When you feel good about who you are and what you have to offer, you’ll project a positive attitude that connects with people.