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DEFINITION

Under general supervision, performs a full range of technical and public contact duties in support of the Town’s code compliance program. This position emphasizes education and prevention by serving as a resource, partner, and guide to residents, contractors, and businesses to promote voluntary compliance and community pride. Responsibilities include proactive community education and outreach, monitoring construction activity, investigating and resolving complaints, and ensuring compliance with the Town’s municipal, fire, building, housing, zoning, and related codes and regulations. When enforcement is necessary, the Coordinator supports individuals through the resolution process by clearly explaining requirements and facilitating corrective action. Work involves extensive collaboration with Town departments and the public, detailed documentation and use of case management systems, and the consistent, fair application of codes and policies. Performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from the Building Official. Exercises no direct supervision over staff.

CLASS CHARACTERISTICS

The Code Compliance Coordinator class series is flexibly staffed; positions are normally filled at the I level, with advancement to the II level based on demonstrated proficiency, possession of required qualifications, and management approval.

Code Compliance Coordinator I (Journey-Level):

This is the fully qualified, journey-level class in the Code Compliance series. Incumbents are responsible for performing the full range of duties related to municipal code compliance, including complaint investigation, construction site monitoring, inspections, case management, and public education. Employees in this class are expected to work independently, apply codes and regulations with discretion, and serve as educators and resources to the community. Positions at this level may receive direction or instruction as new or unusual situations arise but generally operate with a high degree of independence and responsibility.

Code Compliance Coordinator II (Advanced-Level)

This is the advanced-level class in the Code Compliance series. Positions at this level are distinguished from Code Compliance Coordinator I by the performance of more complex or sensitive compliance cases, the expectation to serve as a subject-matter resource, and potential responsibility for mentoring less experienced staff. Incumbents are expected to exercise greater judgment and may be assigned leadership in high-profile cases, advanced compliance activities, or coordination of multi-departmental enforcement efforts. Progression to this level is typically based on several years of successful performance as a Code Compliance Coordinator I, advanced training and/or certification, and demonstration of proficiency in handling the most complex cases.

Advancement to the Code Compliance Coordinator II level is typically achieved through progression from the I level and is contingent upon (i) management’s determination that the incumbent is regularly performing the full range of duties of the higher classification; (ii) demonstrated satisfactory job performance; (iii) incumbent meeting the minimum qualifications for the higher classification; and (iv) management approval for advancement to Code Compliance Coordinator II.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

Collaboration & Communication

• Serve as an educator, resource, and ally to residents, contractors, and business owners by explaining the purpose and intent of Town codes and community standards.
• Provide responsive customer service by answering questions, explaining processes, and guiding residents and contractors through permit and compliance requirements.
• Prepare and maintain educational and process materials like notices, letters, handouts, and web based information.
• Demonstrate professionalism, emotional intelligence, and conflict-resolution skills in working with a variety of individuals and situations.

Investigations & Inspections

• Receive, record, and investigate complaints related to municipal, fire, building, housing, and zoning codes.
• Monitor residential and commercial construction sites to ensure compliance with permits and conditions of approval, safety standards, and Town regulations.
• Proactively identify and address issues related to construction completion timelines, site maintenance, safety hazards, or other potential violations.
• Conduct field inspections, research ownership records, review prior complaints, and determine whether violations have occurred.

Compliance & Resolution

• Promote voluntary compliance through education, prevention, and proactive communication.
• Partner with planning, building, engineering, police, public works, and legal staff to resolve compliance matters and ensure consistent application of codes.
• Guide individuals who are out of compliance through the resolution process, ensuring they understand what is required and how to achieve compliance.
• Prepare and issue notices of violation, citations, and related correspondence in accordance with applicable laws and ordinances, while maintaining a solution-oriented approach.
• Coordinate and monitor compliance and abatement activities, including site visits, correspondence, and follow-up inspections.

Documentation & Technology

• Maintain accurate case files, inspection notes, and compliance records using the Town’s land use permit tracking software.
• Input inspection results, notices, and case updates into databases to ensure timely tracking and resolution.
• Prepare clear, professional reports, memoranda, correspondence, and hearing documentation.
• Prepare and present compliance cases at hearings; send required notifications; testify and provide supporting evidence.
• Attend and document hearings, meetings, and related proceedings

Professional Effectiveness

• Apply codes and policies fairly, consistently, and with discretion to achieve safe, equitable, and lasting compliance.
• Manage time effectively to balance proactive patrols, investigations, compliance assistance, and administrative responsibilities.
• Contribute to the effectiveness of the division by being conscientious, detail-oriented, and professional.
• Perform related duties as assigned.

The Town of Colma is currently hiring part-time Facility Attendants to join our team!

• Do you have a passion for providing excellent customer service to community members? 
• Do you enjoy working in a team environment? 
• Do you possess a high school diploma or GED equivalent? 
• Are you available to work varying shifts?
• If so, apply today! 

The Recreation Department provides programs and activities for Colma residents of all ages ranging from infants to seniors.  Program elements include fitness, enrichment, cultural events, special events, sporting events, trips, and community events.  It is the goal of the Recreation Services Department to offer a balanced program ensuring all elements are offered to all age groups throughout the year.  

At the Town of Colma, we are an equal opportunity employer and value diversity.  All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.  To us, equal opportunity employment is not just about compliance, it’s about who you are, how you can help our Town, and who you want to be.  We are committed to creating an inclusive environment for all employees and residents.

This is a Temporary Provisional position.  

A provisional appointee must participate and be successful in a Civil Service Examination process for this classification and be selected through an open competitive process in order to be considered for a permanent appointment. 

San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco.

• Applications Open: May 19, 2023
• Applications Close: No earlier than Sunday, June 9, 2023
• Salary $116,272

Are you passionate about Juvenile Justice, Public Safety, and the Community we serve? Are you a dedicated professional who wants to maximize their impact in the lives of some of San Francisco’s most marginalized youth? If so, we encourage you to take advantage of this unique opportunity to join a team that is devoted to re-imagining Juvenile Justice, committed to racial equity, and focused on ensuring long-term public safety through the development, enrichment, and accountability of young people we serve throughout San Francisco. Read more about the San Francisco Juvenile Probation Department (JPD). 

Job Description

Under general supervision, operates, maintains, troubleshoots, and repairs a wide variety of pumping, heating, ventilating, air conditioning, refrigeration and auxiliary plant machinery and equipment in a large complex or multi-faceted facility. Ensures that all equipment, machinery and systems are functioning normally and safely, and complies with all applicable safety rules and regulations.

MAJOR, IMPORTANT, AND ESSENTIAL DUTIES

1. Operates, maintains and repairs a wide variety of pumping, heating, ventilating, air conditioning, refrigeration, and power generating equipment in a large complex or multi-faceted facility to ensure the safe, correct and efficient functioning of the facility and equipment may be required to operate computerized building management systems, preventative or predictive maintenance computer systems or Computerized Data Gathering System (SCADA).2. Inspects and tests: machinery and equipment for safe, efficient and proper operation by visual and audio inspection during walk-throughs and by standard monitoring; fire prevention equipment to ensure safe and proper functionality; water storage and multiple distribution systems, high pressure zones, wood and steel storage tanks, pumps and relief valves, and samples of water.

3. Makes entries and keeps records on shift operation by taking and entering gauge readings and accurate water laboratory analysis readings and temperatures on operating log sheets or into a computer data system to ensure preventative maintenance and equipment history; and changes charts and recordings accordingly.

4. Receives, records and stores large amounts of treatment chemicals and may handle hazardous chemicals in confined or enclosed areas; must be capable of safely and properly handling chemical spills; may also include handling and treatment of industrial or hazardous waste.

5. Contacts, communicates and is required to deal with contractors, building tenants and/or the general public in order to be able to discharge assigned duties.

6. Maintains keys, communications equipment, and security (in the absence of Security Personnel), in order to ensure the security of a plant and buildings and grounds, including public safety. As part of an emergency response team, recognizes, evaluates, and responds to potentially hazardous situations.

7. Performs control tests on water samples to determine chlorine and fluoride residual, pH, alkalinity, turbidity, color, saturation index and flocculation factors; under supervision, conducts water analysis and regulates treatment chemical dosages to maintain water quality in filtration plant, distribution system, or other large complex facility may also be required to perform water analysis on water/wastewater as required by the State of California; performs boiler water and cooling tower chemical tests, including pH, alkalinity TDS, etc., to monitor and control growth of organisms in water.