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The Revenue Services Division of the County Manager's Office is seeking experienced candidates for the position of Revenue Collector I/II.

Revenue Services provides billing and revenue debt collection services to County departments in a cost-effective manner to maximize revenue recovery. Revenue Collectors work closely with several County departments to assist with collecting accounts receivable payments and court-ordered reimbursements including the Superior Court of California - San Mateo County, for court fines and victim restitution; Private Defender's Office related to cost of providing legal services; Probation Department for billing of probation fines and fees; and San Mateo County Environmental Health Services cost recovery.

The County of San Mateo Revenue Services Department invites you to apply for this important, challenging, and fulfilling position. Under the general direction of the Collections Supervisor, the Revenue Collector I/II (Collector) will investigate and pursue the collection of current and past delinquent accounts involving revenue due to the County of San Mateo. The Collector will work independently with minimal supervision to perform and maintain high and sustained levels of revenue collection duties, while providing exceptional customer service to our clients and the public.

Currently, the Department is looking for individuals with extensive experience working in collections, preferably in the public sector. The ideal candidate will have the ability to communicate with debtors in a clear, confident, and persuasive manner; identify complex problems and resolve them quickly and efficiently; and utilize a full range of collection tools such as skip tracing, making telephone calls, establishing payment plans, and finding the best way to collect the debt in the most effective manner possible. 

The person hired for this position must have the ability to use sound and independent judgment and apply their comprehensive knowledge of revenue collections to meet the wide variety of difficult issues involving the debtors' ability and willingness to make voluntary payments.
 
This position is fast-paced and demanding, and is characterized by:

• Extensive use of the telephone and computer.
• Critical deadlines.
• Complex problems.
• Considerable amounts of documentation.
• Assisting debtors in satisfying their debt.
• Multitasking.

The ideal candidate will be able to communicate clearly and tactfully, have extensive experience in collecting debts, have experience with FDCPA laws and regulations, and have excellent written and verbal communication skills. Preference will be given to those who are bilingual in Spanish.    

Qualifications

Education and Experience: 
A combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to qualify is at least one year of experience collecting delinquent accounts. The ideal candidate will have two or more years of experience and will have a high school diploma or Associates degree. 

Knowledge of:

• Principles, procedures, and techniques of collections and credit investigation work.
• Sources of information available in skip-tracing and collection work.
• Laws, regulations, ordinances, and codes related to the legal collection of debts, probate, seizure of property, real property transactions, and bankruptcy.
• Basic accounting and financial record keeping principles and practices.
• Principles and techniques for dealing with clients and the public, often in situations which may be difficult or confrontational.
• Office practices and procedures, including filing and the operation of standard office equipment.
• Correct English usage, including spelling, grammar, and punctuation.
• Business letter writing.

Skill/Ability to: 

• Gather information through interview and investigative work, evaluate data, draw valid conclusions, and determine strategies for collecting accounts.
• Use initiative and sound independent judgment within established guidelines.
• Prioritize work and multitask several responsibilities and duties.
• Organize and maintain accurate revenue and collection records and files.
• Explain legal provisions and County policies regarding delinquent accounts and effectively persuade individuals to meet their obligations.
• Establish and maintain effective working relationships with those contacted in the course of the work, often in stressful situations.
• Understand and carry out oral and written directions.
• Represent Revenue Services in Small Claims Court and Superior Court, as needed.

Do you have an interest in being a Construction Project Manager in the public sector?  Is providing services to all the residents of San Mateo County important to you? Are you interested in working for a large public organization that cares about its employees, strives for life-work balance, has a strong retirement/pension program, and offers a flexible work schedule? Do you have the technical, administrative, and managerial experience to simultaneously coordinate an array of construction projects, which might include new building construction, remodels, expansions, infrastructure and maintenance upgrades, retrofits, underground work and structural upgrades, and replacement of equipment and components? 

If you would like to join a diverse team of hard-working and dedicated construction professionals, we may have a career opportunity for you!

The County of San Mateo Department of Public Works invites applications for Construction Project Manager (CPM).

The Department of Public Works is involved in the planning, design, and construction of infrastructure projects within the unincorporated areas of San Mateo County. Our mission is to provide the public with safe, accessible roads and structures that make their communities more livable. The Capital Projects Group is responsible for delivering a wide variety of building construction projects for the County's airport, hospital, parks, correctional facilities, and state courts. Your role as the project leader will require you to have technical, organizational, project administrative, and budgeting skills.

Under general supervision, the CPM is responsible for coordinating technical, administrative and management activities related to County facilities construction projects. The CPM will also manage a number of simultaneous construction improvements and major maintenance projects, which may include building infrastructure, underground, structural, system upgrades, solar, retrofits, replacement of equipment and components, remodels, expansions, and new building construction.

Taking on the role of a leader, the Construction Project Manager is vital to overseeing all the elements of a project, from initially scope development to assembling the right team to execute the work, while ensuring the project runs smoothly. The ideal candidate for this position will have at least three years of experience managing a variety of public building and facility projects that may involve work on administrative, medical, detention, judicial, parks, and support facilities OR at least three years of experience working with multidisciplinary building design and construction teams of engineering, architectural, planning, geotechnical, environmental, mechanical, electrical, drafting, inspection and support staff.
 
In addition, the ideal candidate will possess the following knowledge, skills, and abilities:

• Strong verbal construction project management skills to help ensure projects are delivered on schedule and within budget.
• Knowledge and experience with the Public Contracting Code, as well as general government contracting and procurement.
• Knowledge and experience with the Office of Statewide Health Planning and Development (OSHPD) permitting projects (highly desired), and or knowledge and experience with delivering energy and renewable projects. 
• Excellent analytical and report-writing skills to formulate and write comprehensive technical reports, specifications and business correspondence.
• Strong organization and coordination skills to manage many projects simultaneously.
• Proficiency in the use of computers for complex spreadsheets, word-processing, cost-tracking, scheduling and project management programs.
• Solicit bids, conduct pre-bid walks, conferences, analyze and qualify bids and proposals, vendor selections.
• Familiarity with current technological resources for project development and monitoring, e.g., BIM, Job Order Contracting (JOC), Design Bid Build etc.
• Coordinate and monitor contract performance, acceptance of work and other related activities associated with completion of projects.
• Work with, but are not limited to consultants, architects, engineers, end users, building inspectors, maintenance and operations staff, contractors and vendors.
• Ability to establish and maintain effective working relationships with clients and co-workers.
• Superior communication skills, both orally and in writing.

NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies. 

Limited Term positions are at-will positions not to exceed 3 years employees receive full medical and dental benefits, similar to regular employees, and a portable 401(a) plan.

Information for current county employees: Current and regular San Mateo County Employees who are interested in this assignment must submit an application and compete in the recruitment process. If you are successful in the recruitment and are being considered for the assignment, HR will work directly with you and/or your department for options. Please note that there is no guarantee that you will be allowed by your department to rotate into this assignment nor are your departments obligated to allow you to take on this assignment. The salary range for this position is "as is" and non-negotiable.
 
We invite you to explore the wonderful Benefit packages the County of San Mateo has to offer! Below are the links to our 2019 Benefits Guides.
Permanent: https://hr.smcgov.org/sites/hr.smcgov.org/files/documents/files/2019%20Active%20Employee%20Guide_12.12.18.pdf (Download PDF reader)
Limited Term: https://hr.smcgov.org/sites/hr.smcgov.org/files/2019-Limited-Term-Employee-Guide.pdf (Download PDF reader)

Qualifications

Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is three years of experience as a construction superintendent, project manager or estimator for commercial or industrial construction, or as a superintendent of buildings and grounds for large complexes, or as a construction contract administrator in a public agency.

Knowledge of:

• Design and construction processes, practices, means and methods, costs, schedules, contracts, insurance, and legal requirements applicable to public works projects.
• Building Codes, operations, maintenance and repair work, and general construction including but not limited to grading, concrete, foundations, framing, structural, heating and air conditioning, controls, hazmat abatement, electrical, plumbing, roofing, sheet metal, masonry, finish carpentry, painting, signage, specialty equipment, etc.
• Contracting modes (e.g. unit prices, lump sum, not-to-exceed, time-and-material, negotiated, etc.), and methods (informal bid, Board approved bids, Job Order Contracting, etc.).
• Tools, materials, methods and practices employed in the operation, maintenance, remodel, and repair of countywide facilities.
• Administrative and clerical procedures and practices.
• Construction project management software.
• Construction safety standards, procedures, best practices and personal protective equipment.
• Current environmental standards and requirements, including but not limited to C3, CalGreen, and LEED® processes.

Skill/Ability to:

• Drive to and from job sites located throughout County; walk construction sites and/or natural terrain; climb stairs, ladders, scaffolds, lifts, and inspect confined spaces.
• Effectively use computer and applications related to construction project management (e.g. MSOffice®, MSProject®, Primavera®, Suretrack©, Expedition®, Prolog®, others).
• Estimate multi discipline, budgetary, and detailed cost for construction labor, materials and equipment.
• Interpret and develop contractual clauses, negotiate scopes and costs on proposals and change orders with consultants and contractors to the County's benefit.
• Formulate and write comprehensive technical reports, specifications, and business correspondence.
• Organize and coordinate the various elements and logistics of a major project, including scheduling and documenting progress meetings with stakeholders.
• Direct and maintain a large number of simultaneous projects countywide.
• Prepare and maintain work schedules, monitor budgets and present progress reports.
• Establish and maintain effective working relationships with project's stakeholders.
• Communicate effectively, both orally and in writing.

Application/Examination

Open and Promotional. Anyone may apply. Current County of San Mateo employees and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date will receive five points added to their final passing score on this examination. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire.

This is a continuous recruitment which may close at any time. The final filing date will be posted five days in advance on this job announcement.

The examination will consist of an application screening (weight: pass/fail) based on the candidate's application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations, or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California, and applicants must participate at their own expense

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the ''Apply Online" button above or below. If you are not on the County's website, please go to https://jobs.smcgov.org to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date. Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process.


~ TENTATIVE RECRUITMENT SCHEDULE ~
Final Filing Date: Continuous
Application Screening: TBD

Analyst: Christina Chan (020619) (Construction Project Manager - N001)

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