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Definition:

Under general supervision, the Communications Officer, as a member of the Police Department, transmits and receives information over the police and public works radio system; dispatches routine and emergency calls for service; types, records, and files information; handles emergency and non-emergency telephone calls utilizing complex technical aids, such as computer aided dispatch systems (CAD), and performs related work as assigned.

Examples of Essential Duties:

The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions.

1. Receives emergency and non-emergency telephone calls from the public for police, fire, or other emergency services; determines the nature of the call and the resources necessary to respond.
2. Monitors police radio communications; maintains contact with police units to track officer status and respond to need for additional resources; monitors various radio channels to keep abreast of county-wide police activities affecting the City and assist other county agencies with mutual aid.
3. Prioritizes requests for police and other public safety services; determines availability and location of patrol units; transmits information and dispatches police personnel and equipment in response to calls; routes calls for fire and emergency medical assistance to the Santa Clara County Fire Department.
4. Assists police personnel in the field by quickly and accurately researching and relaying criminal history information and other requested data.
5. Communicates with callers to determine the nature of the call and provide appropriate assistance; maintains composure to ensure that complete and accurate information is transmitted to public safety and medical personnel.
6. Screens non-emergency calls for service; provides requested information or directs callers to the proper person, department or agency.
7. Updates and maintains electronic records and logs of data pertaining to calls and activities.
8. Receives and coordinates requests for emergency Public Works assistance outside of the City’s normal business hours (pertaining to full municipal services in Los Altos, and sewer maintenance requests in Los Altos Hills and the surrounding unincorporated areas).
9. Act in the place of records staff for after-hours walk-in visitors to the Police Department.
10. May assist with the training of new communications personnel.

Minimum Qualifications:

KNOWLEDGE OF: Standard office methods, procedures, software and equipment; Geography of the local area; General public safety communications practices; Principles of customer service.

SKILL AND ABILITY TO: Multi-task and prioritize; Efficiently use radio and other communications equipment; Communicate effectively, both orally and in writing; Analyze situations quickly and accurately; Maintain composure and work effectively under pressure; Understand and follow oral and written direction; Demonstrate initiative and exercise good judgment in the performance of duties; Establish, maintain, and promote positive working relationships with employees, other agencies, and the public; Work various shifts including nights, weekends, holidays, and intermittent shifts as needed.

PHYSICAL REQUIREMENTS AND GENERAL WORKING CONDITIONS: This position will require the ability to work rotating shifts on an on-going basis, including irregular hours on short notice. This position will also be assigned a uniform to wearing during work hours.

EXPERIENCE AND EDUCATION:
Any combination of the listed experience and education requirements may lead to a qualifying application. A typical way to obtain the knowledge and abilities would be:

• Possession of a High School Diploma or G.E.D. equivalent is required.
• Completion of college-level coursework is highly desirable .
• A minimum of one year of public safety dispatching and/or basic clerical experience is required.
• Possession of Basic P.O.S.T. Dispatch Certificate is highly desirable and may be substituted for work experience.

IDEAL CANDIDATE POSSESSES THE FOLLOWING CHARACTERISTICS: Is highly professional, patient, respectful, and ethical; possesses excellent problem-solving skills; ability to multi-task in stressful situations. Communicates effectively and proactively both verbally and in writing. Enjoys working in a small town atmosphere with an engaged public, including merchants, property owners and residents.

Salary and Benefits:

$93,138.24 – $113,210.11 annually DOE

This is a non-exempt position represented by the Police Officers Association.

• Retirement: CalPERS retirement plan for Classic members is 2% @ 60 with employee paying a contribution of 7%. PEPRA employees participate on a 2.0% @ 62 plan, with employee paying 6.75% of the retirement contribution. Benefits based on highest three years of compensation. The City does not participate in Social Security.
• Health Plans: Choice of HMO or PPO plans through CalPERS Health with most family plans covered at 100%. Employees who waive coverage may receive stipend of $350 per month.
• Dental/Vision: City also offers a dental and vision reimbursement plan.
• Flexible Spending Plan: Dependent care and health care reimbursement plan available
• Deferred Compensation: Voluntary participation in either Nationwide or ICMA-RC
• Holidays: 10 annual holidays, plus two floating holidays OR Holiday Compensation
• Vacation: 10 days annually
• Sick Leave: Allowance of 12 days annually

APPLICATION PROCEDURE
A complete City application, cover letter, resume, and testing documents must be submitted online at the City's websiteOpens a New Window..

Applicants must also submit proof of successful completion of either the Criticall Dispatcher test with a passing score or the P.O.S.T. Entry-level Dispatcher Test with a T-score of 50 or above. Please make arrangements to sign up for one of these tests in advance. Lateral applicants that are currently employed as a Public Safety Dispatcher (non-probationary) do not need to submit proof of test scores, however a California POST Dispatcher Academy Certificate is required.

Additionally, A typing certificate certifying a minimum of 40 wpm dated within one year of the application date must be submitted along with the City application. Online typing certificates will not be accepted. If you do not have a typing certificate, please schedule an appointment at a vocational school, or a staffing agency.

SELECTION PROCESS
The recruitment will remain open until filled with a first review date of August 17, 2020. Applicants most closely matching the City’s desired qualifications and organizational needs will be invited to participate in the interview process. Prior to hire, candidates will be required to successfully complete a pre-employment process, including a physical, reference checks and a complete background investigation. A conviction history will not necessarily disqualify an applicant from appointment; However, failure to disclose a conviction will result in disqualification or termination.

EQUAL OPPORTUNITY EMPLOYER
The City of Los Altos is an equal opportunity employer and does not discriminate in employment on the basis of a person’s race, religious creed, color, national origin, ancestry, mental or physical disability, medical condition, marital status, sex, age or sexual orientation. Candidates with a disability, which may require special assistance in any phase of the application or testing process, should advise City of Los Altos upon submittal of application. Documentation of the need for accommodation must accompany the request.

LIMITATIONS AND DISCLAIMER 
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

The City of Sunnyvale is seeking to fill the position of Public Safety Dispatcher with an energetic and highly motivated individual who possesses excellent customer service, technical and interpersonal skills.

 
Under general supervision of the Senior Public Safety Dispatcher, processes emergency and non-emergency calls for service; dispatches police, fire-fighting, medical, rescue, animal control or other emergency equipment, by telephone or radio, utilizing complex technical aids, such as computer aided dispatch systems (CAD); and performs related work as required.

The minimum qualifications required for this position are: Graduation from high school or tested equivalent; and Two years of experience within the last five years dispatching police and/or fire services for a public safety agency utilizing contemporary dispatching technical tools, including computer aided dispatching systems; or successful completion of probation as a Public Safety Dispatcher-in-Training with the City of Sunnyvale.

The City of Sunnyvale provides an excellent benefits package. A complete application packet will consist of a City of Sunnyvale employment application, responses to the required supplemental questions and a current (dated within one year of application) typing certificate verifying 35 or more net words per minute (online typing certificates will not be accepted). The position opens January 24, 2019 and is open continuous.

For complete information regarding this current opportunity, please visit: Sunnyvale.ca.gov and click on JOBS.

Salary $93,795.31 - $114,008.75 Annually

County of San Mateo Health System is excited to be able to offer a unique job opportunity to well-qualified individuals for the position of Supervising Nurse Practitioner (Supervising NP) as part of the County of San Mateo Obstetrics and Gynecology team. This is a full-time, benefited position.
 
The successful hire will receive direction from the Medical Director of Specialty Care and will exercise supervision over assigned Obstetrics and Gynecology NPs, who are located in three clinics (San Mateo Main Campus, Coastside Clinic, and Fair Oaks Health Center). The supervisory scope includes quality improvement, program development, on-site and remote supervision of nurse practitioners, and continuing partnership with the contracted Obstetrics and Gynecology group. This classification is distinguished from the Nurse Practitioner Series for having full administrative supervisory responsibility over other Nurse Practitioners. Clinical supervision of assigned staff is provided by the medical director, supervising physician, contracted physician and/or manager.
 
The Practitioner will work within all clinical areas that serve our Obstetrics and Gynecology patients. Work may include both clinical and administration support throughout San Mateo Medical Center. San Mateo Medical Center is a fully accredited acute/long term care/teaching hospital whose vision is to help every patient live the healthiest life possible. We are an integrated health care delivery system offering primary care, specialty, ancillary, inpatient, long term care and emergency services connected through a unified leadership structure and integrated IT systems. We use Lean methodology as the core of all our improvement work and we strive to create a community of engaged problem solvers.
 
The ideal candidate will have demonstrated skill and success in all or most of the following areas:

• Communication and Consensus Building: has experience bringing diverse viewpoints and stakeholders together successfully to accomplish goals, and commands the trust and respect of others.
• Vision, Initiative, and Innovation: has a keen interest in team based care and creating a positive patient experience, and has demonstrated innovation and initiative in realizing that vision.
• Project Management and Teamwork: has overseen and led complex projects and coordinated interdisciplinary teams.
• Supervision and mentoring: has significant experience in supervising and mentoring others.
• At least two years of experience as a Practitioner, ideally in an Obstetrics and Gynecology clinic, a minimum of six months of lead or supervisory experience overseeing clinic care.

NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.

Examples Of Duties: 
Duties may include, but are not limited to, the following:

• Work with our contracted Obstetrics and Gynecology Physician group in establishing and meeting quality metrics and goals for patient care
• Establishing workflow process and standardizing the clinical practice throughout San Mateo Medical Center (SMMC) system.
• Supervise the Nurse Practitioners that work in the all Obstetrics and Gynecology clinics in SMMC, this includes selection, performance evaluation, and corrective action.
• Establish and maintain effective working relationships with patients, their families, hospital staff, community organizations and others.
• Work with our Quality process (LEAP) to have meaningful, data driven improvements in work flow and quality.
• Work with Core team in each location to standardize and ensure best use of resources to meet patient quality care.
• Work with referring providers to improve referring patterns and communications throughout SMMC.
• Perform related duties as assigned.

QUALIFICATIONS 
Knowledge of: Principles of personnel training, supervision and evaluation, as well as hiring and selection; principles, practices and procedures used in the detection, diagnosis and treatment of common health problems as related to the clinical specialty; laws, statutes, codes, and regulations related to the specialty area which govern health service providers, and Joint Commission and other regulatory requirements; fundamentals of clinical medicine as related to the clinical specialty of the Clinic or Service; drugs commonly used in the area of specialty including the indications of their use, anticipated therapeutic effect, side effects and untoward reactions and contraindications; safety and infection control practices and procedures; normal and abnormal values of laboratory tests and their clinical significance; operations and care of medical equipment and instruments used in the area of specialty; laws and regulations pertinent to the practice of nursing and medicine applicable to assigned specialty; community resources and referral systems; and provisions of the Nurse Practice Act. 

Skill/Ability to: Supervise and coordinate administrative and operational activities related to assigned clinic or program; coordinate activities with other departments or programs within the Medical Center and the County; direct and participate in the analysis of a wide variety of moderate to complex operational problems and make effective operational and/or procedural recommendations; interpret policies, guidelines and procedures; develop recommendations for improvements, as necessary; supervise, evaluate and train assigned personnel; communicate effectively both orally and in writing; assess the health status of patients; provide health care services including the taking of a complete medical history, doing complete physical examination and other related clinical procedures; identify and manage health problems common in the area of specialty; develop and implement treatment plans for patients according to policies and protocol; analyze and interpret health information/data including results of laboratory testing; establish and maintain effective working relationships with patients, professional staff and others; follow safety practices and procedures; and maintain accurate records and preparing reports. 

Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is three years of practice within specialty area or any equivalent combination of experience and training which provides the required knowledge, skills and abilities.
 
Licensure/Certification:

• Possession of a California license as a Registered Nurse.
• Possession of a California Board of Registered Nursing (BRN) Nurse Practitioner Certification.
• Possession of a California Board of Registered Nursing (BRN) Furnishing Number.
• Possession of a DEA Number.

APPLICATION/EXAMINATION 

Open & Promotional. Anyone may apply. Current San Mateo County and San Mateo County Superior Court employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date will receive five points added to their final passing score on this examination.
 
Thorough and detailed responses to the supplemental questions must be submitted in addition to the standard San Mateo County employment application. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire.
 
The examination process will consist of an application screening (pass/fail) based on the candidate's application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations, or further evaluation of work experience may be conducted to group applicants by level of qualification. Applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California, and applicants must participate at their own expense.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply Online" above or below. If you are not on the County's website, please go to http://jobs.smcgov.org to apply.

County of San Mateo is an Equal Opportunity Employer

The County of San Mateo Health System would like to invite you to apply for the position of Nurse Practitioner.

At the County of San Mateo Health System, we lead by example. From our most seasoned professionals to our newest team members, everyone has the opportunity to step forward to offer their insight, opinions and ideas.  As part of our teaching hospital, you'll have the chance to explore new avenues for growth while you meet the diverse healthcare needs of a thriving, vibrant community. If you're ready to discover the leader in you, we invite you to discover the County of San Mateo Health System. We currently have vacancies in our Behavioral Health and Recovery Services (BHRS) division, Correctional Health Services division, and the San Mateo Medical Center and Clinics.

Behavioral Health and Recovery Services (BHRS) offers a broad spectrum of mental health and substance use services for children, youth, families, adults and older adults in San Mateo County in the prevention, early intervention and treatment of mental illness and/or substance use conditions. Mental health services are also available for emotionally disturbed children, older adults at risk of institutionalization, children in special education or at risk of out-of-home placement, uninsured residents of San Mateo County and people of any age in a major crisis.
 
Correctional Health Services provides integrated medical, dental, mental health, and chemical dependency treatment to San Mateo County's incarcerated adults, and medical and dental care to the juvenile hall population. Medical services include health screening, treatment, education, and 24-hour emergency response for juveniles and adults.
 
The San Mateo Medical Center is a public hospital and clinic system fully accredited by the Joint Commission. The Medical Center operates outpatient clinics throughout San Mateo County and also an acute-care hospital. We serve the healthcare needs of County residents, serving as the healthcare home for underserved and underinsured residents, with an emphasis on education and prevention. Under general supervision, Nurse Practitioners will provide services such as conducting complete physical examinations, developing diagnostic impressions, and managing care of patients working in one or more specialty areas, such as geriatric, pediatric, family health, or OB/GYN practice.
 
Our nurses are part of a collaborative healthcare team dedicated to providing excellent care to our patients. At the County of San Mateo you'll find a supportive environment and opportunities to grow in your profession through training and education, including in-house Continuing Education units.

DISTINGUISHING CHARACTERISTICS:

The Nurse Practitioner is fully competent to independently perform a variety of responsible primary health care services and other clinical procedures that require the exercise of a high degree of clinical judgment in the assessment, diagnosis and treatment of patients in a specialized nursing area office support duties. Positions in this series differ from those in the class of Staff Nurse in that Nurse Practitioners provide primary health care services and other clinical procedures that require specialized licensure and the exercise of a high degree of clinical judgment in the assessment, diagnosis and treatment of patients in a specialized nursing area.

NOTE: The list of eligible candidates created from this recruitment may be used to fill current and future part-time, full-time, permanent, extra-help, per diem, relief, and/or temporary vacancies in any of the three correctional facilities.

Examples Of Duties: 
Duties may include, but are not limited to, the following:

• Assess the health of patients to determine their physical, emotional and social status by taking a complete medical history, doing a physical examination, initiating screening and diagnostic procedures etc; evaluate results of clinical findings and laboratory tests; report any abnormalities to a physician.
• Identify and manage in collaboration with a physician, common illnesses and/or other health problems and refer these problems or illnesses that require immediate medical attention to the appropriate practicing physician; assume on-going responsibility for follow-ups.
• Collaborate with physicians and other health professionals regarding health problems and illnesses following established protocol relative to diagnosis and treatment of patients.
• Counsel parents or other family members regarding health maintenance in the area of specialization.
• Coordinate and facilitate referrals to other health or social agencies.
• Maintain accurate records of assessments, follow-ups and evaluations.
• Supervise the work of subordinate health workers and participate in professional and administrative meetings.
• Perform related duties as assigned.

QUALIFICATIONS 
Knowledge of:

• Principles, practices and procedures used in the detection, diagnosis and treatment of common health problems as related to the clinical specialty.
• Fundamentals of clinical medicine as related to clinical specialty.
• Drugs commonly used in the area of specialty including the indications of their use, anticipated therapeutic effect, side effects and untoward reactions and contraindications.
• Safety and infection control practices and procedures.
• Normal and abnormal values of laboratory tests and their clinical significance.
• Operations and care of medical equipment and instruments used in the area of specialty.
• Laws and regulations pertinent to the practice of nursing and medicine applicable to assigned specialty.
• Community resources and referral systems.
• Provisions of the Nurse Practice Act.

Skill/Ability to:

• Assess the health status of patients.
• Provide health care services including the taking of a complete medical history, doing complete physical examination and other related clinical procedures.
• Identify and manage health problems common in the area of specialty.
• Develop and implement treatment plans for patients according to policies and protocol.
• Analyze and interpret health information/data including results of laboratory testing.
• Communicate effectively, orally and in writing.
• Establish and maintain effective working relationships with patients, professional staff and others.
• Follow safety practices and procedures.
• Maintain accurate records and preparing reports.

Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying.

Licensure/Certification:

• Possession of a California license as a Registered Nurse.

Special Training: The Nurse Practitioner requires certification in one of the options:

Option l - Pediatric: Primary health care for patients 17 years of age and under.
Option 2 - Family: Primary health care for patients of all ages.
Option 3 - Geriatric: Primary health care for older patients.
Option 4 - OB/GYN: Primary health care for obstetric and gynecologic patients.

APPLICATION/EXAMINATION 

Anyone may apply. A supplemental application form must be submitted in addition to our regular employment application form. The examination will consist of a scored evaluation of relevant training and experience (weight: 100%) based solely on the responses to the supplemental questions.  All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. This is a continuous recruitment which may close at any time. The final filing date will be posted five days in advance on this job announcement.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply Online" button above or below. If you are not on the County's website, please go to http://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date.

Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process.
 

Final Filing Date: Open until filled
 

Effective July 1, 2014, the County of San Mateo will no longer require job applicants to disclose conviction history information until after the applicant successfully completes all examination phases for the recruitment. All passing applicants will receive instructions by email only from Human Resources staff to complete and submit a conviction history questionnaire online within a specified deadline of two business days.  Failure to do so within the timeframe will disqualify you from the rest of the process.  Please visit this link at http://hr.smcgov.org/conviction-information-applicants-faqs to find out more information about the conviction history questionnaire so that you can prepare accordingly.

Note: Positions in criminal justice agencies currently required by law to pass background checks are exempted from this bill, and applicants may be required to submit conviction information at the time of application.

San Mateo County is an Equal Opportunity Employer