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Applications accepted until minimum number meeting our qualifications have been received.

Interviews: TBA

DEFINITION

Under general direction, performs complex and responsible technical and clerical work for the Director of Human Resources in the administration of the City's Human Resources program. Completes related work as required.

DISTINGUISHING CHARACTERISTICS

An incumbent in this position is a Human Resources generalist performing a wide range of personnel assignments in administering and processing health and welfare benefits; managing the administrative duties associated with the Personnel Board and overseeing the preparation and management of all employee requisition and action forms; managing the office and providing administrative support to the Director of Human Resources, Senior Management Analyst and the Human Resources Analysts. 

EXAMPLES OF DUTIES

Maintains frequent, sensitive and critical contacts with public and private agencies, other departments, professionals and officials; transmits information, decisions and directives. Answers inquiries by phone or mail; investigates and resolves complaints or provides information, explains departmental or City procedures; exercises judgment in giving information and proper disposition of problems; composes correspondence and prepares reports. Maintains employees' personnel records and departmental records; provides information to employees regarding benefits. Screens telephone calls and visitors; receives, screens and routes incoming mail for appropriate action and follows up on its disposition; arranges for meetings and conferences and assists in providing material on information to be discussed. Interprets and apply rules and regulations of the classified service. Keeps abreast of pertinent information and changes in City procedures and regulations.

Prepares and signs inter-office memoranda and requisition forms; elicits employee evaluation forms for all departments by preparing and transmitting initial forms. Manages performance appraisal forms for distribution in accordance with established procedures. Serves as Secretary for the Personnel Board, other related meetings, and disciplinary and appeal hearings by collecting, preparing, and sending agendas, taking and transcribing minutes, and typing and distributing minutes and other material. Manages distribution of performance appraisals schedule and retiree health reimbursement checks. Administers Department of Motor Vehicles (DMV) Pull Program, tracks employee driving records and issues quarterly department list of commercial drivers’ medical expirations.  May assist in responding to internal and external surveys. May assist department personnel with data entry on applicant tracking program, proctoring Civil Service examinations, and in administering certification of active Civil Service Employment Lists using computerized applicant tracking program.

Provides support to the Senior Management Analyst and Human Resources Analysts. Administers the documentation requirements of the 1986 Immigration and Control Act. Prepares and processes required Human Resources’ forms, such as new employee forms and employee Action Forms. Assists with preparation and publication of the employee newsletter. Maintains and orders office supplies.

MINIMUM QUALIFICATIONS

Knowledge of: Appropriate English grammar and spelling; current office equipment and methods including operation of computer programs, including advanced, competent use of Microsoft Word; record keeping and organizational practices; basic arithmetic; and certain federal, state and municipal personnel regulations.

Ability to: Communicates effectively both orally and in writing; speaks to and direct large groups; Interacts positively and cooperate with co-workers, responds politely to customers, works as a team member, functions under demanding time pressure, responds in a positive manner to supervision, attends work and perform duties on a regular and consistent basis. Understands and applies instructions, rules, regulations and policies including the City’s Rules and Regulations of the Classified Service; analyzes, processes and schedules detailed work accurately; learns, understands, and communicates employee benefit parameters and regulations, learns and uses all Microsoft Office Suite applications, Human Resources Information System (HRIS), applicant tracking system and other City software programs. Transcribes proceedings at meetings of commissions, boards or special committees; exercises good judgment in matters of a confidential nature; works independently in absence of supervision.

Experience: Two years of experience in responsible administrative and human resources technical work that involved regular contact with the public. 

Education: Graduation from high school or equivalent and an AA degree.

Licenses or Certificates: Possession of a valid Class C California Driver's License.

Applications are being accepted for the position of Human Resources Technician with the City of South San Francisco 

DEADLINE TO APPLY:  DECEMBER 13, 2019 @ 5 P.M. OR UPON RECEIPT OF THE FIRST 75 QUALIFIED ONLINE APPLICATIONS.

THE CITY OFFERS AN ATTRACTIVE BENEFIT PACKAGE, INCLUDING HEALTH AND DENTAL INSURANCE FOR FAMILIES, AS WELL AS CalPERS RETIREMENT PLAN AND PARTICIPATION IN SOCIAL SECURITY. 

THE CITY:

The City of South San Francisco is a General Law city with a population of 65,710 residents that grows to 100,000 during business hours. South San Francisco is strategically located on the west shore of the San Francisco Bay, in northern San Mateo County, 10 miles south of San Francisco. This City is also located along the Bay Area's main transportation routes, including 101, 280, Caltrain, BART, San Francisco Bay Ferry, and the San Francisco International Airport.

The City of South San Francisco is a full-service city with 12 City Departments including Police; Fire; Parks and Recreation; Public Works; Economic and Community Development; City Attorney; Library; Finance; Information Technology; Human Resources; City Clerk; and Office of the City Manager. 

South San Francisco enjoys a high quality of life with an extensive public parks system, active library and learning programming and a dynamic, engaged community making South San Francisco a great place to live, learn, work and play. 

THE DEPARTMENT:

The Human Resources Department provides excellent human resources leadership, which fosters a positive work environment made of employees who support the community we serve. Our core service and competencies include recruitment and staffing, employee relations, organizational and employee development, workers compensation, compensation and benefits, HR information management and regulatory compliance. We are committed to working strategically and partnering with departments to provide programs and services that create a work environment of employee empowerment, continuous improvement, teamwork and achieving results.

The department's overall FY 2019-2020 budget is approximately $1.74 million with staff comprised of a Director of Human Resources, a Human Resources Manager, three Human Resources Analysts, and two Human Resources Technicians.

THE POSITION:

The Human Resources Technician position is an excellent opportunity for an individual with strong administrative and technical skills to grow their career in the field of human resources. The Human Resources Technician will provide paraprofessional and administrative support to a variety of human resources programs, including recruitment and selection, benefits, compensation, employee relations, employee development, occupational health and safety, as well as the opportunity to serve on City-wide committees and special projects. Specific programmatic assignments are shared between two HR Technicians and may vary depending on the department’s needs as well as individual interests and capabilities. The HR Technicians also share administrative duties in support of HR office operations. This position places a high emphasis on the use of systems and technology to provide effective and efficient services to employees, retirees, and other customers, while also providing frequent face-to-face or telephonic assistance and consultation.

Are you looking for an interesting, collaborative workplace where your work will help promote an inclusive environment for all employees? 
 
The County of San Mateo Human Resources Department is looking for a results-oriented, self-starter to join our Equal Employment Opportunity division as an EEO Workplace Investigator/Senior EEO Workplace Investigator.   The EEO Investigator will conduct complex investigations into sensitive EEO complaints of discrimination, harassment and other workplace complaints in a thorough, efficient, and professional manner. 
 
Depending on the level of relevant experience, we will hire at either the EEO Workplace Investigator level or the EEO Senior Workplace Investigator level. 
 
The ideal EEO Workplace Investigator will have strong writing skills, attention to detail, research and analytical skills, and the ability to conduct thorough interviews and interact professionally with staff of all levels.  Some examples of experience, education, and work backgrounds which may provide such knowledge and abilities may include:  a human resources professional who has conducted personnel or employee relations investigations; an attorney who has practiced employment law; an editor/ copywriter who specializes in factual/ investigation writing; a law school or other graduate who has completed courses on civil rights, employment law, or investigations; or a mediator, judicial law clerk, or paralegal who has handled employment cases relating to discrimination or harassment, among other work backgrounds.
 
The ideal Senior EEO Workplace Investigator has a bachelor's or JD degree, knowledge of state and federal employment laws, at least three years of relevant work experience performing investigative duties, excellent writing skills, and experience leading or supervising staff.
 
Duties for the EEO Workplace Investigator/Senior EEO Workplace Investigator will include, but are not limited to:

• Conducting complex investigations into sensitive EEO complaints of discrimination, harassment, and other workplace complaints in an efficient, thorough, and professional manner  
• Interviewing witnesses, including staff at all levels of the organization using appropriate tact and impartiality
• Providing practical, problem solving, even-handed solutions to EEO or personnel matters while serving as a trusted and confidential resource within our large, multi-faceted organization
• Researching EEO laws such as Title VII, California Fair Employment and Housing Act, Americans with Disabilities Act, and other EEO statutes and case law
• Preparing thorough, professional reports of human resource, EEO, or personnel matters, including review of policy violations, performance, and/or conduct concerns
• Providing highly complex analysis across a broad spectrum of programs, policies, and initiatives or providing in-depth, complex analysis in employee relations, human resources, or EEO investigations
• Reviewing, investigating, and responding to DFEH and EEOC charges of discrimination, including the preparation of Position Statements and supporting documents
• Providing sound technical and practical advice and guidance to County managers, leaders, and staff on EEO matters, employee concerns, and workplace initiatives
• Developing and conducting trainings on EEO topics including preparation of presentations, and handouts on EEO cases and workplace initiatives

 
Following an initial employment period with sufficient demonstration of the ability to complete work assignments effectively, the individual in this position could have some flexibility in their work schedule and some ability to work remotely. 

The current position is a limited term, at-will position and is an exceptional opportunity to experience working in the public sector for a progressive local jurisdiction.  The County of San Mateo is recognized state-wide as an innovative organization that provides comprehensive services to the residents and businesses in the county.  Our limited term positions are appointments that can last up to three years but the individual could be eligible for regular employment opportunities as they become available.  The classification for this position is Associate Management Analyst/Management Analyst and is considered a management position with the County with associated management-level benefits.
 
Limited Term employees receive full medical and dental benefits, like regular employees, and a portable 401(a) plan.
 
NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, limited term, unclassified, and regular classified vacancies. 

QUALIFICATIONS

Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying.  A typical way to obtain the required qualifications could be:

• Equivalent to a Bachelor's, Juris Doctorate law degree, or Advanced Degree from an accredited college, university, or graduate program; and/or certification in investigations, human resources, or a related area.
• At least one year of professional experience is typically required at the Workplace EEO Investigator level, and at least 3 years for the Senior Workplace EEO Investigator level.

 
Knowledge of:

• Project and/or program management, analytical processes, and report preparation techniques
• Organizational and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures
• Principles of statistical computations
• Research and reporting methods, techniques, and procedures 
• English usage, grammar, spelling, vocabulary, and punctuation 
• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures
• Principles and practices of public administration as applied to workplace investigations and employment law
• Principles and practices of county management and government
• Sources of information related to a broad range of county programs, services, and administration
• Recent and on-going developments, current literature, and sources of information related to workplace investigations and employment law
• Record keeping principles and procedures
• Techniques for effectively representing the County in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations
• Techniques for providing a high level of customer service by effectively working with the public, vendors, contractors, and County staff 

 
Ability to:

• Assist in the development of goals, objectives, policies, procedures, and work standards for the department
• Perform responsible and difficult administrative work involving the use of independent judgment and personal initiative
• Evaluate and develop improvements in operations, procedures, policies, or methods
• Research, analyze, and evaluate new service delivery methods, procedures, and techniques
• Prepare clear and concise reports, correspondence, policies, procedures, and other written materials
• Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies, procedures, laws, and regulations
• Establish and maintain a variety of filing, record keeping, and tracking systems
• Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner
• Use English effectively to communicate in person, over the telephone, and in writing
• Establish, maintain, and foster positive and effective working relationships with those contacted during work
• Plan, organize, and carry out assignments from management staff with minimal direction
• Analyze, interpret, summarize, and present administrative and technical information and data in an effective manner
• Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations
• Effectively represent the department and the County in meetings with governmental agencies, community groups, and various businesses, professional and regulatory organizations, and in meetings with individuals.

 
Skills:

• Strong writing skills
• Strong interview and communication skills
• Strong research and analytical skills
• Interpersonal skills including the ability to communicate with manager, leaders, and staff at all level with appropriate tact and diplomacy
• Self-starter with strong organizational skills to independently manage workload and multiple tasks and deadlines
• Ability to resolve and manage conflicts, complaints, and concerns from a variety of stakeholders, employee, and groups
• Ability to work in a confidential setting and maintain appropriate confidentiality and discretion
• Use of appropriate professional judgment

APPLICATION/EXAMINATION

To apply for this exciting opportunity, the following materials must be submitted using the County's online application system:

• The County of San Mateo Employment Application Form
• Responses to the Supplemental Questionnaire that is part of the Employment Application Form

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the 'Apply Online' button. If you are not on the County's website, please go to http://jobs.smcgov.org to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date.
 
Examination Process: The examination process will consist of the steps detailed below. Because of this examination process, not all applicants meeting the minimum qualifications are guaranteed advancement through the examination process.

• Initial review of application materials.  At this step applicants submitting incomplete applications, lacking relevant qualifications, and/or not following instructions will be disqualified.
• Application Screening. The application, supplemental responses, and writing samples for applicants who pass the initial review will be evaluated by a panel of subject matter experts. All applicants passing this step will be invited to the panel interview
• Panel Interview. At this step, applicants will be invited to a Civil Service interview, which may include the evaluation of a written and/or performance exercise given immediately preceding the interview. Applicants passing this stage will be placed on an eligible-for-hiring list.

 
This is a continuous recruitment, which will be open until the position is filled.  We encourage you to apply expediently.  A first review of applications and a first round of interviews will occur as indicated below.  Additional screenings and interviews will follow if needed.

First Review of Applications:  May 23, 2019 (for applications received through May 22, 2019)
First Set of Panel Interviews (tentative): May 30, 2019

At the County of San Mateo, we welcome and celebrate the diversity of our employees, and strive to create a workplace where they feel valued every day.

We are proud to be an Equal Employment Opportunity Employer.

Recruiter: Chet Overstreet (042919) (Associate Management Analyst-D182/Management Analyst-D181)

Applications will be accepted for this position until the position is filled.

This hourly position is not in Civil Service and does not receive benefits.

DEFINITION

Under direction, the Video Technician assists with the development of television programming and operates a variety of video production equipment for live cablecasts of public meetings and for preparation and playback of pre-recorded video programs and performs other work as required.

EXAMPLES OF DUTIES

Control remote and portable video cameras, operate digital video recorders and audio equipment for the live cablecasting of public meetings. Choose camera shots, graphics, and adjusts audio levels. View action on monitors; control contrast, brilliance, color balance, and fidelity and audio quality of cablecasted television signal. Inspect video production equipment for proper operation, control, and safety; make minor adjustments and temporary repairs to equipment as necessary. Assist in the production of programs including desktop editing. Create video "slides" using a variety of text, sounds, and graphics including backgrounds, borders and video images. Operate a variety of video imaging and scheduling software and/or character generators. Create automated shows using combinations of video "slides" and/or machine control commands. Duplicate and label DVDs. Maintain records of work performed.

MINIMUM QUALIFICATIONS

Knowledge of: Television and video production techniques, operations and equipment. Video and computer graphics.

Ability to:     Operate television production equipment such as field and studio cameras, digital recorders, editing equipment, switchers/special effects generators, and character generators; set up, operate and monitor equipment, such as, lights, microphones, audio mixers; follow oral and written directions; work independently or as part of a team; follow safe work practices; work evenings and attend meetings; and attend work and perform duties on a regular and consistent basis.

Education: Graduation from high school or equivalent. College level course work in television production and/or digital video imaging desirable.

Experience: One year of video production employment desirable including live video production experience. 

License: Possession of a valid Class "C" California Driver's License.