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The City of Redwood City Invites Your Applications for:

PUBLIC SAFETY COMMUNICATIONS LEAD DISPATCHER

To provide supervision over Public Safety Communications Dispatchers; perform clerical/ administrative duties required in the Communications Center; perform all duties of a Public Safety Communications Dispatcher as necessary; assign training and scheduling for Public Safety Communications Dispatchers and oversee progress; and all related work as assigned by the Public Safety Communications Supervisor.

The City of Redwood City invites you to apply for the position of Communications Lead Dispatcher. 

• Please click on the pdf job announcement file below to review the recruitment information.
• A complete application is required, including a resume.
• Please see special instructions for more information on submitting the application.
• Submit your application online via CalOpps by 11:59 pm on Monday, October 7, 2024
• Applications will be reviewed continuously as they are received

Interested in this promotional opportunity?

Application Process:  Apply online by 10/7/24

Redwood City is seeking a visionary leader in the fire service who demonstrates the passion and versatility needed to serve two vibrant Bay Area urban communities. Known for upholding high service standards, the ideal candidate will be an energetic leader capable of generating commitment and momentum around a compelling vision that is aligned with City Council and community priorities.

The successful candidate will be a respected and relatable industry professional adept at engaging with a multi-generational workforce and two diverse communities. Experience working and building relationships with historically underserved populations is highly desirable. The ability to build and maintain effective relationships with labor groups, community-based organizations, and service partners is also essential to be successful in the role.

The closing date for this recruitment is midnight on Sunday, October 6, 2024. To be considered for this opportunity, upload cover letter, resume and list of six professional references using the "Apply Now" feature at www.tbcrecruiting.com. 

Please click on the links below to review the complete job brochure and apply for the position.

The County of San Mateo is currently seeking highly qualified applicants for the position of Chief of Health.

The Position

The Chief of Health holds a crucial executive position within the County and the broader San Mateo County healthcare community. As Chief, you will lead a diverse workforce of healthcare staff committed to helping County residents live longer and better lives.

Reporting to the County Executive, the Chief has responsibility for the development, operation, coordination, integration, and implementation of all of the County's health services and public health functions, and providing leadership for many cross-cutting initiatives. The Chief is the lead person within the County for determining strategic direction and priorities related to meeting the County's health mission and mandates and establishing external relationships to maximize collaboration with other providers and stakeholders who influence the health of the community.

In addition to championing the County’s vision for a healthy and prosperous community, the new Chief will also be highly committed to the well-being and development of its workforce.

Ideal Characteristics

Ideally, the next Chief will also possess the following characteristics:

• A passionate leader with a clear vision for the future of the organization that is balanced with realism.
• A thorough understanding of the department, its services, and its functions including health care delivery services provided in partnership with the Health Plan of San Mateo or similar managed care organizations and services focused on population health.
• Astuteness in resolving controversial issues in a participatory and effective manner with a leadership style that quickly fosters trust, loyalty, respect, commitment, and partnership from the community, staff, and other county departments.
• The ability to coach and inspire a highly skilled staff engaged in providing a diverse array of health services as well as driving health policy changes.
• A commitment to personal learning and development, while encouraging the same in others.
• Expertise in partnering with and addressing inequities and systemic problems and barriers facing diverse low-income communities served by health departments.
• A visionary who understands and is experienced in responding to the challenges and opportunities facing California health care delivery systems and proactively develops practical yet innovative solutions.
• Experience in directing and improving operations of a health system by applying Lean and/or similar leadership, improvement, and management systems and continuous learning methodologies.
• A collaborator and consensus-builder who can mobilize a public agency in response to a crisis and partner with state and other local agencies in meeting community needs.
• Effectiveness in working with diverse groups of stakeholders and in lifting up the voices of those with lived experience.
• Success in developing, implementing, and monitoring a large complex budget comprised of diverse health funding streams, patient care/delivery systems, and population health expenditures and programs.
• Excellent oral and written communication skills with strong abilities to collaborate effectively with staff, community partners, and stakeholders.

Challenges and Opportunities

• Serve as lead spokesperson on health issues related to the County's system of care and community health and as the County’s liaison to key stakeholders in negotiating an effective health care network.
• Maintain a management structure for all departments under the Chief’s purview that maximizes integration, effectiveness, and efficiency of service delivery.
• Direct and monitor a strategic planning process to map out the County's health priorities, policies, services, and population health initiatives.
• Continue to meet financial targets established by the County Executive.
• Assure that all essential public health functions are carried out appropriately.
• Provide regular reports to the County Executive and County Board of Supervisors on progress in meeting objectives of the strategic plan.
• Direct efforts with major partners, including the Health Plan of San Mateo and the State of California, to maximize opportunities for innovation and efficiency, while maximizing the ability of the County's health system to meet its obligations.
• Advocate for patients and communities served by assuring that the mission of the health services system is being met.
• Serve as a key leader within the County's Executive team to contribute to the County's key responsibilities and accountabilities to its residents.

Minimum Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to qualify is:

Education: Equivalent to a master's degree in Public Administration, Public Health, Public Policy, and/or Business Administration, or in a related field from an accredited college or university.

Experience: Five years of progressively responsible administrative experience in a multi-faceted health organization and/or healthcare system.

Application/Examination

To apply for this exciting career opportunity, the following materials must be submitted online at https://jobs.smcgov.org .

• Resume
• A detailed Cover Letter that summarizes both your relevant qualifications and your executive leadership experience in healthcare

The examination process for this recruitment will consist of an Application Screening, and a multi-layered interview process. Applicants must successfully pass the Application Screening to move forward to the interview process. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. The Chief of Health is an unclassified position.

The deadline to submit your application is 5:00 PM on Thursday, September 26, 2024.

For any questions, please contact Lisa Yapching at lyapching@smcgov.org.

Tentative Recruitment Timeline

Final Filing Date: Thursday, September 26, 2024, 5:00 p.m.

Application Screening: Wednesday, October 2, 2024

Video Interviews: Thursday, October 10, 2024, and/or Friday, October 11, 2024

In-Person Interviews: Week of October 21, 2024

Finalist Interviews: Week of October 28, 2024

The City of Foster City seeks a Deputy City Manager who has a passion for community engagement, economic development, and public administration.  This is an executive management position requiring significant administrative, analytical, and technical skills. The Deputy City Manager will serve as a department head who provides oversight and support of the City Manager's office. 

Some of the main responsibilities include developing programs, policies and plans related to all facets of City government. Will assist the City Manager in coordinating municipal and interdepartmental operations; conduct special studies to resolve operational problems and assist in budget preparation and administration, and other duties as assigned. 

Education and Experience
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education: Equivalent to graduation from an accredited four-year college or university with major coursework in business or public administration, public policy, finance, or a related field. A master’s degree in business or public administration is preferred.

Experience: Five (5) years of management or administrative experience in municipal administration, economic development, or real estate. Experience working within a public sector agency is preferred but is not required. 

Licenses and Certifications

• Valid California Class C driver’s license with satisfactory driving record and automobile insurance.

Selection Process
Applications will be reviewed for relevant education, experience, training and other job related qualifications. Based upon a review of employment applications received, a limited number of the qualified applicants will be invited to participate in the examination process. 

The process will consist of an Oral Panel Interview. An eligibility list will be established from those who pass the examination process with a score of 70% or higher. Current and future vacancies may be filled from this list. The list will remain in effect for at least one year unless exhausted sooner. 

The department will invite the most qualified candidates from the eligibility list to a final department interview. The City Manager's department will make the hiring decision. 

Expected Dates for Examinations (subject to change): 
Oral Panel Interview: October 2024 (exact date TBD) 
Department Interview: October 2024 (exact date TBD) 

Note: Meeting the minimum qualifications does not guarantee that a candidate will be invited to participate in the selection process. The City of Foster City reserves the right, at its discretion, to limit the number of qualified candidates invited to the selection process. 

The City of Lincoln is creating an applicant pool for the position of Public Safety Dispatcher I/II within the Police Department.  Interested applicants may submit their application to be part of the applicant pool.  As new vacancies occur, the recruitment team will review applications for consideration.

The Lincoln Police Department is authorized for 23 sworn officers, six dispatchers, and various other civilian and volunteer positions.  The dispatch center provides public safety dispatch services for the Lincoln Police Department and three Lincoln Fire stations. The communications center is staffed 24/7 and dispatchers work in pairs or solo. Public safety dispatchers answer emergency and non-emergency calls for police, fire and other city services.  Dispatchers prioritize calls and dispatch public safety units as needed.  Heavy phone and radio use is a primary duty of the position.  Other duties include clerical and specialized record keeping functions.

Under immediate supervision, this position performs a wide variety of technical and clerical law enforcement support duties related to taking police, fire and medical emergency requests for service from the public and tracks and dispatches field units as appropriate; gathers, records, maintains, retrieves and distributes law enforcement data and information; enters reports and data into a variety of automated law enforcement records systems; ensures that records and information are accurate, clear and comprehensive for law enforcement personnel and the general public; learns applicable policies, procedures and work methods associated with assigned duties; performs other related duties as required.

DISTINGUISHING CHARACTERISTICS
The Public Safety Dispatcher I is the entry level class in which incumbents learn to perform and perform Police Dispatcher duties under immediate supervision. This classification is alternatively staffed with Public Safety Officer II and incumbents may advance to the higher level after gaining experience and demonstrating a level of proficiency that meets the qualifications of the higher class.

The Public Safety Dispatcher II is the working level class in which incumbents are expected to perform the full range of Police Dispatcher duties with minimum supervision and apply sound judgment regarding their scope of authority in dispatching personnel. This classification is distinguished from the Community Service Officer series in that the latter performs duties involving work in taking reports in the field and performing face-to-face public service activities.

SUPERVISION RECEIVED/EXERCISED
The Public Safety Dispatcher I receives immediate supervision from the Police Office Supervisor or a Watch Commander. Incumbents of this class do not routinely exercise supervision. The Public Safety Dispatcher II receives supervision from the Police Office Supervisor or a Watch Commander. Incumbents of this class do not routinely exercise supervision.

ESSENTIAL FUNCTIONS
Include but are not limited to the following:

• Receives and enters calls for police, fire and medical service in CAD; dispatches and tracks field units; interprets level of service needed through information obtained from field officers or citizens; coordinates multi-agency responses when necessary; transfers calls to appropriate agencies if warranted.
• Responds to questions and concerns from the general public, department staff and other agencies; takes and records telephone and counter reports; provides information as appropriate and resolves service issues and complaints.
• Enters and maintains accurate data and information into the California Law Enforcement Telecommunications System (CLETS) including stolen vehicles, and missing and unidentified persons; enters and retrieves information from a variety of state and local automated systems; validates selected records from the Department of Justice files including vehicles, boats and missing persons; releases impounded vehicles; processes reports and citations; collects and maintains statistical information.
• Learns and develops an understanding of applicable policies, procedures, and work methods associated with assigned duties.
• Photocopies and distributes crime, incident, arrest and accident reports to the general public and various agencies such as the Department of Justice (DOJ), California Highway Patrol, District Attorney, Department of Motor Vehicles (DMV) and insurance companies; prepares reports for court; applies federal, state and local laws when releasing information.
• Establishes positive working relationships with representatives of community organizations, state/local agencies and associations, City management and staff, and the public.

PHYSICAL, MENTAL AND ENVIRONMENTAL WORKING CONDITIONS
This position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting, and stooping in the performance of daily office activities. The position also requires grasping, repetitive hand movement, and fine coordination in preparing reports and retrieving and entering data using a computer keyboard. Additionally, the position requires near and far vision in reading work related documents and using the computer, and acute hearing is required when providing phone, dispatch and face to face service. The need to lift, drag, and push files, paper, and documents weighing up to 25 pounds also is required.

KNOWLEDGE/ABILITIES/SKILLS
The following are a representative sample of the KAS’s necessary to perform essential duties of the position. The level and scope of the knowledge and abilities listed below vary between the I and II levels.

Knowledge of: Civil, criminal, and municipal provisions relating to the various activities of the Police Department; law enforcement, fire, and other operating procedures and functions of the Department as they relate to the dispatch function; geography of the City and the surrounding environment; legal and procedural techniques and regulations regarding transmission and reception of public safety radio traffic; basic radio and related equipment maintenance.

Ability to: Perform a variety of complex work with speed and accuracy; remain calm under emergency situations; learn to operate specialized law enforcement automated information and communication systems; work flexible hours including evenings, weekends and split shifts; learn basic Spanish speaking skills that allow for communication regarding addresses, locations, time descriptions, etc.; interpret, explain and apply applicable laws, codes and regulations; read, interpret and record data accurately; organize, prioritize and follow-up on work assignments; work independently and as part of a team; make sound decisions within established guidelines; follow written and oral directions; observe safety principles and work in a safe manner; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships.

Skill to: Operate an office computer and a variety of word processing and software applications; effectively operate specialized law enforcement automated information and communication systems; type accurately from clear copy at a rate of 35 words per minute.

THE SELECTION PROCESS

To be considered, candidates must possess one of the following at the time of application:

• POST Entry-Level Dispatcher Exam with a T-score of 48 or higher
• A valid POST-certified Public Safety Dispatcher Basic Course Certificate

The process may include an in-basket exercise, individual interviews, panel interviews and/or other related components.  Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to the process. The candidate selected for the position will be required to complete a background check including reference checks, fingerprint check, medical/drug-test evaluation and/or other related components.

Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities.  Please advise HR of any special needs a minimum of five days in advance of the selection process exam by calling (916) 434-3229. The City of Lincoln is an Equal Opportunity Employer.

The information contained herein is subject to change and does not constitute either an expressed or implied contract.