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Are you a Human Resources professional with great communication skills who would like to work in a collaborative environment? The Human Resources Department is seeking qualified candidates for the position of Risk Management Program Manager.

The Risk Management Program Manager (Program Manager), reporting to the Deputy Director of Human Resources/ Risk Manager, will oversee the following three programs:

• Americans with Disabilities Act (ADA) Title I workplace accommodations program for employees and job candidates with disabilities.
• Leaves of Absence program for managing and monitoring the administration of claims for leave of absence.
• Workers' Compensation Program.

The Program Manager will direct the work of the staff in these units and support the team in the fulfillment of their duties in these program areas including their communication with employees, managers, insurance carriers, medical personnel, lawyers, and vendors. This position also receives a 5% management differential (already reflected in the salary) as the Program Manager assists the Deputy Director of Human Resources/ Risk Manager with a wide variety of work related to insurance for the County.

The ideal candidate to work in this fast-paced division must be a superior problem solver, listener, and communicator who is persuasive, calm, and tactful with others in stressful situations. The ideal candidate will also have the demonstrated ability to direct the work of others and manage a cohesive team of high-performing professionals.

In addition, the ideal candidate will have:

• Exceptional interpersonal skills, excellent verbal and written communication skills, and experience communicating with diverse personalities and clients.
• Well-developed organizational skills to establish reasonable courses of action and accomplish immediate and long-term goals.
• A strong ability to analyze and solve problems.
• A demonstrated ability to prepare clear, concise reports.
• A willingness to show initiative and promote and welcome innovative ideas and be a champion of change.
• An appreciation for alternate approaches to solutions.
• A keen ability to establish partnerships easily and effectively with others and establish trust quickly.

Examples Of Duties

Duties of the position include, but are not limited to, the following:

• Plan, direct, monitor, and evaluate the effectiveness of the ADA Title I, Leave of Absence, and Workers' Compensation functions and programs, including needs assessment, program design and planning, implementation, evaluation, and regulatory enforcement.
• Write and review policies, procedures, and methods relative to ADA Title I, Leave of Absence, and Workers' Compensation and formulate, recommend, and/or implement actions for program improvement.
• Meet with department managers and staff on human resource issues regarding ADA Title I, Leave of Absence, Workers' Compensation, and insurance related matters.
• Advise managers and employees on County procedures, benefits, and existing policies.
• Interpret and explain provisions of applicable laws, rules, policies, and agreements to County management, employees, employee organizations, and the public.
• Assist with interviewing, selecting, and hiring staff.
• Train, supervise, and evaluate program staff.
• Assist in the selection and management of vendors, consultants, and service providers; oversee compliance of consultants and vendors with contract provisions.
• Assist with selecting and managing insurance brokers, carriers, third-party administrators, and other necessary Risk Management service providers.
• Participate in the establishment of strategic short-term and long-range program plans.
• Prepare detailed and professional reports and other written communications, including policies and procedures, Board of Supervisor memos, executive summaries, and statistical data.
• Prepare and deliver trainings.
• Meet and/or negotiate with representatives of employee organizations, as appropriate.
• Collaborate with information systems staff to identify and evaluate assigned program's system/database needs and implement new systems or changes as necessary.
• Respond to inquiries and complaints that arise.
• Perform other related tasks as necessary.

Qualifications

Education and Experience:

Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying.

• A typical way to qualify is three years of progressively responsible professional-level experience in the field of Human Resources within a public-sector environment, specifically regarding ADA in general and Title I specifically, Leave of Absence, Workers' Compensation, and insurance policies.
• Experience should also include at least one year performing supervisory duties.

Knowledge of:

• Principles and practices of public administration, and program management, including planning, implementation, and evaluation.
• Principles, theories, and practices of human resource management relative to the Americans with Disabilities Act, FMLA, Workers' Compensation, Long-Term Disability, etc.
• Public-sector insurance practices and policies.
• Personnel management principles and techniques, including interviewing, selection, training, supervision, evaluation, motivation, discipline, and staff development.
• Information systems applications relative to the administration of leave requests.
• County policies and procedures and pertinent State, Federal, and local laws relating to human resource management.
• Research and analysis methods and principles.
• Techniques for conducting effective public presentations.
• Industry trends relative to ADA Title I Accommodations, Leave of Absence, and Workers' Compensation and public-sector insurance.

Skill/Ability to:

• Plan, organize, direct, manage, and evaluate program effectiveness.
• Supervise, train, and evaluate employees; set workload priorities under pressure of deadlines.
• Prepare complex and detailed written reports, program policies, procedures, and contracts.
• Gather and analyze data and make effective recommendations to address moderate to complex human resources problems.
• Comprehend written material; interpret, apply, and explain County policies, and relevant State, Federal, and local policies, procedures, laws, and regulations.
• Comprehend insurance policies.
• Establish and maintain effective working relations with a diverse group of individuals contacted during work.
• Effectively utilize automated information systems.
• Communicate well to a diverse audience, both orally and in writing; write clear, concise, and professional reports, memos, and other correspondence.
• Analyze and calculate numerical data.
• Maintain a participatory management style while promoting differing viewpoints and persuasively working towards a consensus among individuals.
• Organize and prioritize work, manage deliverables within schedule, and communicate delays as necessary.
• Takes reasonable risks and proactively seek innovative solutions or changes within established guidelines.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the “Apply” button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Responses to the Supplemental Questionnaire must be submitted in addition to the standard County employment application form. A resume will not be accepted as a substitute for the required application materials. Online applications must be received by the Human Resources Department before midnight on the final filing date.

Tentative Recruitment Schedule

Application Deadline: June 12, 2024

Application Screening: June 17-18, 2024

Panel Interview: July 1-2, 2024

Central County Fire Department (CCFD) serves the Cities of Burlingame and Millbrae and the Town of Hillsborough. The Department serves a population of 66,045 from six fire stations across a service area of approximately 15 square miles. CCFD is supported by 91 FTEs and a FY2023-24 operating budget of $33.14 million. 

CCFD seeks a hands-on human resources professional with a solid foundation in public sector personnel management. This knowledgeable individual will have a well-rounded background and understanding of the various human resources disciplines, with particular strength in labor relations. As the sole service provider in Human Resources, they will enjoy multi-tasking and working on a variety of projects and priorities in a supportive and collaborative organization.

The HR Manager will oversee recruitment and selection, labor and employee relations, employee training and development, performance management, classification and compensation, benefits, leave management, and Workers’ Compensation administration.

Salary range $144,630 - $175,799; salary supplemented by highly competitive benefits. Placement within the range will be dependent on qualifications and experience. Closes 11:59 pm on Sunday, June 16, 2024. 

• To apply, visit https://www.tbcrecruiting.com/Recruitments/Details/1707
  • Please be ready to provide a cover letter, resume, and list of six references

Located in Middletown, CA!

The Mechanic Operator position consists of five levels of competency.  Individuals can either enter into the classification at the beginning level of the job or somewhere between the entry level and the top step depending on the qualifications brought with them.  It is the expectation of NCPA that all employees progress to the top level.  In order to progress to the top level an employee must complete all components in a competency level within the associated training matrix.  Employees who successfully complete a training level matrix and who received a rating of “meets requirements” or higher by their immediate supervisor will be promoted when qualified.  Upon completion/demonstration of competencies employees will be expected to perform work in all completed levels and other job-related duties as required. All employees have the right to challenge any component in the training matrix by proving proficiencies verbally and practically.

General Scope of the Job
Under general supervision of the Mechanical Maintenance Supervisor and at times under the general direction of the Mechanic Operator Lead Person; to maintain, repair, adjust, install, and test, powerplant steam field, water injection systems and equipment and maintain lease site grounds.  The measure of accuracy and reliability is the safe, effective and efficient performance of the Facilities.  This position is predominately mechanic based with operation support as outlined below.

Description of Duties and Responsibilities
Level III:
This level of the Mechanic Operator position requires the completion of all Level III training requirements. The employee must perform the duties as described below and as defined in lower levels while attaining Level IV skills and experience through academic and hands-on training. Level III knowledge and skills focus on journey level mechanical duties and responsibilities.
•    Inspects, tests, calibrates, installs, rebuilds, adjusts, repairs and aligns all mechanical equipment such as hydraulic control systems, turbines, generators, cooling tower, pumps, electric motors, valves, gear reducers, compressors, blowers heat exchangers, HVAC systems excluding refrigerant replacement, fire protection systems, diesel and gas engines, mufflers, separators, traps, rock catchers, tanks, pipeline and pipe supports.
•    Maintains facility structures. 
•    Performs basic inspections and repairs various rigging equipment, fixtures and cranes.
•    Assists the scaffolding qualified journeyman in maintaining, and repairing scaffolding. 
•    Inspects and maintains safety devices such as harnesses and rescue equipment.
•    Works with Safety Manager to maintain records of regulated equipment.
•    Keeps accurate records of equipment history, reports and work orders on computer for CMMS.  Works with CMMS personnel for accuracy and reliability.
•    Performs preventative maintenance and assessments on various plant equipment.
•    Writes Work/Operating Procedures within area of expertise.
•    Requisitions replacement parts and supplies to carry out assigned tasks.
•    Makes working drawings of components and changes made to Plant systems relative to area of expertise.
•    Installs, inspects, tests, repairs, rebuilds, and maintains equipment such as portable and fixed site pumps, valves, mufflers, separators, traps, rock catchers, turbines, generators, motors, gear reducers, compressors and hydraulic control systems, pipelines, tanks, pipeline supports, effluent piping components.
•    Maintains lease site grounds structures, culverts, roads, drains and ditches.
•    Examines and diagnoses malfunctions or defective equipment on pumps, motors, valves, separators, vents, air vacuum breakers and compressors; disassembles/reassembles, overhauls and adjusts defective equipment
•    Installs, fits and calibrates equipment replacement parts.  Observes equipment operation.  Adjusts equipment to operational specifications using specialized tools and precision measuring instruments.
•    Disassembles, removes, repairs, replaces, assembles and aligns pipes, pipeline components, and valves repairing or replacing broken and worn parts using various hand tools.
•    Observes and directs contractors while digging trenches, cleaning tanks and maintaining lease site grounds.
•    Under the direction and training of operations, assists with clearances on steam field and effluent pipeline equipment for maintenance purposes.
•    Will be trained to Rig and lift equipment to install, repair or replace equipment.
•    Instructs and trains workers in repair and maintenance procedures of steam field, power plant and effluent pipeline equipment.
•    Maintains inventory of tools and materials for the maintenance work at the steam field and effluent pipeline.
•    Maintains steam field equipment records on work completed on CMMS or equivalent maintenance program.
•    Assists other classifications when needed.
•    Performs other job-related duties as required.
•    Acquire OSHA certified training to meet business needs.
•    Trains and advises other workers in the maintenance and operation of steam field and effluent pipeline equipment.
•    Maintains and repairs Hydraulic Control Systems.

Level IV:
This level of the Mechanic Operator position requires the completion of all Level IV training requirements for operational duties and responsibilities.  The employee must perform the duties as described below and as defined in lower levels while attaining Level V skills and experience through academic and hands-on training.
•    Reviews, coordinates and reports work orders, work activities and equipment clearances with appropriate personnel.  
•    Checks equipment to be cleared in advance to guarantee its condition to others.  Informs Operator Technician Lead Person and Supervisors of the status of equipment and systems.  
•    Under direction of the Operator Technician Lead Person or a designee, operates various equipment and performs basic equipment clearances on low voltages (<600 volt) electrical breakers, steam line equipment and effluent equipment.  
•    Terminates and connects motor wiring to facilitate bearing repairs (less than 600 volts.).
•    Conducts online test of equipment before certifying its status and performance.

Machinist Duties and Responsibilities
•     Sets up and operates machine tools to repair or reproduce equipment parts and fittings working from blueprints or defective parts using precision tools and measuring instruments.
•    Fabricates special tools, rigging equipment and replacement parts to repair equipment.   
•    Fabricates, modifies, shapes and repairs equipment parts using a variety of metal working machines.
•    Chips, grinds, bores, and drills equipment parts.
•    Verifies conformance of finished work piece to specifications, using precision measuring instruments.
•    Calibrates, fits and assembles equipment parts according to drawings and specifications using machine tools, power tools, and measuring instruments.
•    Installs machined replacement parts; starts and observes equipment operation to detect malfunctions or out-of-tolerance performance, adjusts as necessary.
•    Maintains shop equipment and tools.
•    Maintains inventory of machining tools.

Representative Physical and Job Demands
•    Regularly talks and listens to others to exchange and obtain information to direct the operation and maintenance of Geothermal Facility steam field and effluent equipment.
•    Regularly reaches, grasps, pushes and pulls various wrenches, hand tools, and other objects using manual dexterity and eye hand coordination to operate and maintain equipment.
•    Regularly climb ladders and walks on platforms near high temperature surfaces; works on slippery or uneven surfaces in precarious places.
•    Frequently walks, reaches, kneels and crouches using feet, legs, hands and manual strength to access and operate plant equipment.
•    Occasionally lifts and moves pumps motors and pipe weighing up to 50 pounds.
•    Routinely works near heated surfaces; works on slippery or uneven surfaces in precarious places to adjust or operate equipment.
•    Occasionally exposed to high voltage and other electrical hazards while working on equipment.
•    Routinely works in outside weather conditions and is exposed to chemicals, wet and humid conditions, extreme cold and heat while inspecting and maintaining equipment.  The noise level is frequently very loud.
•    Routinely listens to operating sounds of equipment to diagnosis equipment malfunctions.
•    Frequently operates forklifts cranes, air compressors, sandblasters and power tools to maintain and repair equipment.
•    Frequently operates Agency vehicles going to and from job locations.

Job Expectations
Acquisition and Use of Technical Knowledge
•    Possesses or acquires as needed the ability to detect, diagnose disassemble and repair steam and water equipment with a fundamental knowledge of; turbine equipment, and auxiliary systems and their capabilities; operation processes, mechanical and electrical theory and background to operate equipment; measuring devices and hand tools for maintenance work; general contamination and control practices and procedures; basic math, geothermal powerplant rules and regulations; clearance procedures, physics including pump mechanics; basic principles of thermodynamics and fluid flow.  Given this basic knowledge, understands own role within the plant and how that role requires the use of knowledge applied to practical, day to day, operations and maintenance demands.  Hold self-accountable to acquire knowledge that may be needed when a job situation changes, new tasks are introduced to the job, or when improved performance requires acquiring extended or specialized information.
•    Possesses or acquires as needed an extensive knowledge of safety, fire, and security rules and procedures.  Given the emphasis of safety at the plant, uses knowledge to improve plant conditions and the organization’s safety record.
•    Acquires knowledge of operations and maintenance procedures on a continuing basis to stay current as a significant contributor to plant solutions, safety performance, and operations and maintenance improvements.
•    Confers with Operator Technician Lead Person or Operations Supervisor to resolve system problems and offers a variety of workable solutions to complex problems and report status of systems and equipment.  
•    Identifies problems or trends with systems and equipment early to prevent operator or electrical errors. 
•    Passes knowledge on to other employees as a way to contribute to the performance of others, or get a job done.
•    Assesses own limitations with the fundamental knowledge needed to perform in the job.

Application of Technical and General Job Skills
Technical and job skills are indicated by demonstrating an ability to:
•    Efficiently and effectively operate, control, and maintain equipment, and be accountable for aspects of the job at the Geothermal Facility. 
•    Implement or use existing methods to control the waste of time, money and material resources, such as:
o    Acting to improve work procedures 
o    Conserving resources 
o    Expediting a job
o    Completing a work assignment efficiently
o    Completing long term work in an orderly fashion
•    Work with management to identify and learn from mistakes made and apply what is learned to future situations or plant conditions.
•    Establish and maintain effective work relationships with those contacted in the performance of required duties.
•    Review own action to determine the cause of poor working relationships so those relationships can be improved
•    May be required to work extended hours and on normal days off.
•    Operate Agency vehicles and equipment safely.

Training and Experience Requirements
Level III: Completion of the NCPA Level III training program or three years of equivalent journey-level mechanical experience.
Level IV: Completion of the NCPA Level IV training program or three years of equivalent journey-level mechanical experience and operations experience.

Driver’s License Requirement
Possession of an unrestricted Class C California operator’s license issued by the State of California, Department of Motor Vehicles.  Possession and maintenance of a good driving record as demonstrated by the absence of multiple or serious traffic violations or accidents within the last three (3) years.

Desired Qualifications 
•    Possession, or ability to obtain with training, a Class A California operator’s license issued by the State of California Department of motor Vehicles.
•    Ability to set up and operates machine tools to repair or reproduce equipment parts and fittings working from blueprints or defective parts using precision tools and measuring instruments.
•    Ability to Fabricate special tools, rigging equipment and replacement parts to repair equipment.   
•    Ability to Fabricate, modifies, shapes and repairs equipment parts using a variety of metal working machines.
•    Chips, grinds, bores, and drills equipment parts.
•    Verifies conformance of finished work piece to specifications, using precision measuring instruments.
•    Calibrates, fits and assembles equipment parts according to drawings and specifications using machine tools, power tools, and measuring instruments.
•    Installs machined replacement parts; starts and observes equipment operation to detect malfunctions or out-of-tolerance performance, adjusts as necessary.

EOE

The Application Programmer performs or assists in the design, documentation, coding, testing, and implementation of new application programs or enhancements to existing application programs consistent with the Software Development Life Cycle (SDLC) best practices and applicable computer programming standards and frameworks. The position is primarily responsible for the suite of Bid-to-Bill applications as well as other business applications in use by the Agency. The position will work with other developer staff and supervisor during probationary status to learn and develop proficiency in the use of the Agency's software development frameworks, processes, and documentation design standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES
This position requires that the incumbent reports for work on time and maintains satisfactory attendance in accordance with Agency policy; Ensures work responsibilities are covered when absent; Arrives to meetings and appointments on time; Performs special assignments as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Level I: 
This classification is an entry-level position that is not expected to perform with the same level of independence of direction and judgment as higher levels. The level I works closely with other senior-level CTAs and is often given direction to complete tasks, install and troubleshoot hardware and software, perform system upgrades, evaluate and apply patches to systems, work closely with customers, and provide application support through help desk requests, and creates and maintains documentation.

Level II: 
This classification requires having all Level I duties and responsibilities with a minimum of two years of experience in software application development. Level II receives occasional direction and guidance from other senior-level CTAs; otherwise, uses developed experience and professional judgment to successfully complete projects in accordance with defined requirements and established timelines.

Responsibilities:
•    Within a specific hardware and operating system environment, work to define and design the operating features of new programs or enhancements
•    Produce appropriate conceptual-level application documentation for review and approval by the supervisor
•    Produce appropriate programming documentation for the review of the Supervisor, with sufficient detail on which to base programming activities
•    Develop computer programs in accordance with design documentation, closely following coding standards and conventions used within NCPA
•    Test applications using prescribed test methodology and tools
•    Develop an implementation plan, prepare production rollout for approval by the supervisor, and coordinate with the Ops team to execute the rollout
•    Maintain and enhance software applications
•    Conduct independent communications with user departments in a cooperative and professional manner
•    Provide emergency system support outside normal working hours as needed, on a rotational basis with other department employees
•    Travel to NCPA remote field sites to provide support to remote users as needed 
•    Assist in the evaluation of proposed new or modified computer system hardware and software

MINIMUM QUALIFICATIONS

Level I:
Education and/or Experience      
Bachelor's degree in Computer Science, Management Information Systems, Computer Engineering, or related field from an accredited four-year college or university and at least six months of related programming experience and training.

Level II:
Education and/or Experience      
Bachelor’s degree in Computer Science, Management Information Systems, Computer Engineering or related field from an accredited four-year college or university and at least two years of related programming experience and training. A minimum of two years in design and programming experience including some experience programming interactive programs. Experience must include exposure to systems analysis techniques.

KNOWLEDGE AND ABILITIES 
Knowledge:
Knowledge of VB.Net and/or C# as core programming language is essential; Integrated development environment (IDE) such as Microsoft Visual Studio; Source control management tools such as Team Foundation Server (TFS) and Git; JavaScript, HTML5, and Cascading Style Sheets (CSS) for developing web pages is highly desired; Oracle PL/SQL, SQL-Server T-SQL or similar SQL experience and understanding of relational database principles. Knowledge of software testing methodologies and tools, computer equipment and capabilities, data communications and local area networking, and client-server software is essential; Principles and programming techniques used to implement online interactive applications, technical report writing, systems analysis techniques, database management concepts, and management information system concepts; DevOps and related best practices; and knowledge of the Component-based Scalable Logical Architecture (CSLA) is an advantage.

Abilities:
Ability to write moderately complex programs and develop detailed program specifications; Demonstrate an understanding of MVC (Model-View-Controller; Stay up to date with related software development technologies through training, product research, and participating in conferences and user groups. Ability to work effectively with a broad, diverse cross-section of peers and various individual personalities; listen effectively, communicate with, and maintain a professional working relationship with co-workers; communicate clearly, efficiently, and professionally both over the phone and in person; Maintain strong organizational skills; and the ability to complete quality and timely work with minimal supervision.

SPECIAL REQUIREMENTS

Valid California Driver's License and insurance. 

This job has no supervisory responsibilities.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit and view and operate a computer, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. Requires manual finger dexterity and eye-hand coordination to operate and adjust office equipment such as computers. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.

The noise level in the work environment is usually quiet.

All employees are responsible for contributing to an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences and is free from discrimination.

THE OPPORTUNITY

The City of Pacifica is recruiting for a Public Works Superintendent within the Department of Public Works. Under direction of the Field Services Manager, the incumbents will be responsible for the field services of the Public Works Department. They will plan, organize, and direct the work of field personnel and perform related work as required. The incumbents will be assigned to oversee various subdivisions such as Streets, Streams, Storm Drains, Street Lighting, and Motor Pool programs.

THE DEPARTMENT

The Public Works Department is responsible for maintaining and repairing the City’s infrastructure and wastewater treatment operations in an efficient and cost-effective manner while providing a high level of customer service and a safe work environment for city employees. The Department maintains parks, playing fields and medians and keeps streets and trails clean and well-maintained. The Department also coordinates the tree program, cleans beaches and coordinates the City Beautification program.

The Public Works Department is organized into three divisions including Wastewater Treatment Operations, Field Services and Engineering. The Wastewater Treatment Operations includes the operation of the Calera Creek water treatment plant and management of the collection system. Field Services oversees the maintenance of city streets, parks, trees, vehicles and public facilities. The Engineering Division manages public infrastructure projects, transportation planning and maintenance and repair of the City’s infrastructure. The Public Works Department is supported by 56 full-time staff and an annual operating budget of $4.6 million, along with a FY2023-2028 CIP appropriation of $ 8.6 million. 

At the City of Pacifica, we are an equal opportunity employer and value diversity. All aspects of employment will be based on merit, competence, performance, and business needs. To us, equal opportunity employment is not just about compliance, it’s about who you are, how you can help our City and who you want to be. We are committed to creating an inclusive environment for all employees and community members. 

If interested, we invite you to explore this opportunity with us.  Please note, this recruitment closes on Friday, June 7, 2024 at 12:00 PM PST so apply today!

THE POSITION

This is a full-time, management position that requires significant independence, initiative, and discretion within established guidelines.  Duties may include but are not limited to the following:

• Plan, organize and direct the work of others involved in public works, operations, including  stream maintenance, tree management and maintenance including street light maintenance, maintenance of the Community Pier and other activities as required.
• Plan, organize and direct the work of others involved in public works operations.
• Assist in the recruitment and placement of new employees.
• Attend public meetings and functions as needed.
• Establish Division goals and maintain exceptional working relationships.

Please refer to attached job description for additional information.

This position is open until filled. The first review of applications will be May 28, 2024. Applications are reviewed in the order received.

*Effective July 2024, this position will receive a 2.5% base salary increase.

THE POSITION

Reporting to the Director of Administrative Services, the Management Analyst (Risk Management) provides professional support to risk management programs including: workers' compensation, safety compliance, review and approval of contracts and Certificates of Insurance, risk transfer, and leave and disability administration. 

In addition, you will have the opportunity to coordinate and oversee workers' compensation claims administration including monitoring accepted claims and providing information to claimants, attorneys, and the workers' compensation carrier. You will also serve as a consultant to City departments and employees on Risk Management (workers' compensation, safety, contract insurance) problems and communicate regularly with internal and external parties to maximize the effectiveness and efficiency of assigned programs and activities, minimize risk, and advise of claim developments. This position will also support the City's leave management program.

To view the entire job description, click here.

ABOUT YOU

We are looking for a solution-focused problem solver who is responsive to organizational needs and open to new ideas and approaches to deliver HR services. Additionally, our ideal candidate will:

• Have a demonstrated ability to manage and organize multiple HR projects and priorities. 
• Understand and apply principles and practices of being an HR Business Partner.
• Have a strategic perspective and the ability to see the long-term impact of projects and initiatives.
• Be an outstanding communicator with exceptional interpersonal, analytical, written, verbal communication, and presentation skills.
• Proven technical skills and the desire to be a generalist in the HR functional areas assigned.

MINIMUM REQUIREMENTS

Possession of a bachelor's degree with major coursework in public or business administration, finance, human resources, economics, or a closely related field;

AND

Three (3) years of increasingly responsible professional experience performing public administration, finance, housing, or human resources functions; or

One (1) year of experience at a level equivalent to the City’s class of Associate Management Analyst or Administrative Analyst.

When assigned to a specific functional area as noted above, additional knowledge and experience in such area may be desirable.

Public sector experience is preferred.

Licenses and Certifications

• Possession of, or ability to obtain and maintain, a valid California Class C Driver's License and a satisfactory driving record is required. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis. 

Final Filing Date:  First review of applications will be on June 7, 2024. NCPA reserves the right to close this posting once a sufficient number of applications have been received.
 

Under the direction of the IS Operations & Support Assistant Manager, the Database Administrator architects, tests, implements, maintains, and documents Agency databases. The database administrator collaborates closely with IS development and Agency operations personnel to provide backend database solutions for custom applications, including real-time, scheduling, and settlement programs. The database administrator troubleshoots and provides solutions for database problems.

Level III
This classification supports and maintains the Agency’s database infrastructure and related applications. Administers all database objects, including but not limited to schemas, tables, clusters, indexes, and views. Performs database re-organizations as needed to improve performance. Performs impact analysis of changes to be made to database objects before implementing significant schema changes. Ensures security for all databases by creating roles and associated privileges. Controls and monitors user access to databases. This is a journey-level position and is given minimal direction in job duties and responsibilities.  

Level IV
Architects and designs the Agency’s database infrastructure and ensures the highest levels of availability. Leads database projects to establish new database architectures. Oversees upgrades and implementations of new databases or related software.   Position can perform all lower level requirements and works independently with very little direction May be called upon to provide reports or present to the Agency’s Information Technology Committee. May direct the work of lower classifications.     

ESSENTIAL DUTIES AND RESPONSIBILITIES
This position requires that the incumbent reports for work on time and maintains satisfactory attendance in accordance with Agency policy; Ensures work responsibilities are covered when absent; Arrives to meetings and appointments on time; Performs special assignments for the Assistant Manager, Information Services or others as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities:
Design, create and maintain all Oracle databases required for development, testing, and production usage. 

Install, configure, upgrade, and troubleshoot Database server software for both stand-alone instances and Real Application Clusters (RAC). Includes patching both Oracle and Windows. 

Administer all database objects, including schemas, tables, clusters, indexes, views, sequences, constraints, packages, and procedures. This includes creating primary database storage structures (tablespaces) and primary objects (tables, views, indexes). Manage the sharing of resources between applications. 

Troubleshoot problems regarding the databases, servers, applications and development tools. Open technical support cases with support as needed and serve as primary support contact for NCPA. 

Perform capacity planning for all databases. Work closely with IS storage and system administration staff to plan and allocate database system storage. 

Experienced with creating, managing, and maintaining data warehouse technologies.

Perform ongoing monitoring and tuning of all database instances and Windows servers to optimize database performance and reliability. 

Plan and implement backup and recovery of Agency databases. Maintain remote standby databases using archive logs.

Implement and enforce security for all of the Databases through creating and maintaining users and roles, and assigning privileges. Control and monitor user access to the database. 

Perform database re-organizations as required to improve performance and ensure maximum uptime of the database. Modify the database structure from information given by application developers. Gather statistics, create indexes, create or expand tablespaces as needed. 

Perform SQL and PL/SQL tuning and performance monitoring. 

Set up and maintain documentation and standards for database practices and procedures. 

Provide technical support to application developers and database users. 

Perform impact analysis of changes to be made to database objects. Approve and implement/oversee significant schema changes and changes to database design. 

Provide support during non-standard hours (on an as-needed basis, on-call 24x7x365). 

Provide a strategic database direction for the organization.

MINIMUM QUALIFICATIONS

Level III:
Education and/or Experience
A bachelor’s degree from an accredited four-year college or university in Computer Science, Management Information Systems, Engineering, or a related field and five or more years of related experience and/or training, or an equivalent combination of education and experience.

Level IV: 
Education and/or Experience 
A bachelor’s degree from an accredited four-year college or university in Computer Science, Management Information Systems, Engineering, or a related field and eight or more years of related experience and/or training, or an equivalent combination of education and experience.

KNOWLEDGE AND ABILITIES 

Knowledge:
Knowledge of Oracle database; Oracle Recovery Manager (RMAN), Real Application Clusters (RAC); Oracle Automatic Storage Management (ASM), SQL, PL/SQL; Microsoft SQL Server; Windows; networking; virtual machines; batch/cmd scripting; PowerShell, SQL*Plus; Toad, GIT; physical database design; relational database theory; disaster recovery; back-up and recovery, relational database theory; Windows and Linux system administration; the Oracle optimizer and execution plans; troubleshooting and debugging, networking (TCP/IP), database security.

Abilities:
Ability to write complex programs and develop detailed program specifications; Ability to analyze data and situations, reason logically and creatively, identify problems, draw valid conclusions, and develop effective solutions; Ability to apply creative thinking in the design and development of methods of processing data with electronic computers; Ability to establish and maintain cooperative working relationships with those contacted in the course of the work; Ability to communicate effectively verbally and in writing, and prepare effective reports.

SPECIAL REQUIREMENTS

Valid California Driver's License and insurance as occasional travel may be required. 
While performing the duties of this job, the employee is regularly required to sit. The employee is occasionally required to stand and walk. Occasionally, the employee may be required to perform simple grasping and fine manipulation, use telephone, write or use a keyboard to communicate, crouch, crawl, reach and lift equipment up to 40 lbs. 

Level III: This job has no supervisory responsibilities. 

Level IV: This job may have supervisory responsibilities.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

All employees are responsible for contributing to an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences and is free from discrimination.
 

The City of Brisbane will be sponsoring up to four summer internships this year.  Our internships are project-oriented and designed to give college students a good general overview of future employment opportunities and current issues in the Public Sector.  You will have the opportunity for exposure to various areas of City Administration during your internship and to network with fellow interns and participate in professional development activities in San Mateo County and/or Santa Clara County.

Projects for 2024 include:

• Communications – Assist with developing innovative and relevant content for posting on City-administered social media sites, research and work with departments in developing articles for publication on the City’s website and print newsletter, and assist with aspects of video production including storyboarding, camera work, and script-writing.

• IT – Have some familiarity with programs such as Windows, Active Directory, Office/Microsoft 365. Must be able to disassemble and reassemble a PC. Projects will consist of adding and editing AD and email accounts and sorting and organizing hardware components. Some daily tasks will include responding to help desk requests and making basic equipment repairs and replacements.

• Human Resources - Offering learning opportunities by following a full recruitment and onboarding process. Assist with website updating; maintaining employee records; the conversion of physical records/forms to electronic format; and conducting research and analysis on HR-related topics.

• Public Works (Utilities) – Provide support to the City's Public Works Department - Utilities Division with various engineering projects in drinking water distribution, water resources, sanitary sewer collection, and storm drainage. Primary assignment will focus on mapping and geolocating drinking water facilities to comply with new state regulatory compliance.  Secondary assignments may include field engineering support on construction of capital utility projects and assisting on various engineering reports and studies.

Applicants must be college students currently enrolled in and pursuing an undergraduate or graduate degree at an accredited college or university in a related field (e.g. public administration, public policy, business, planning, library science, environmental studies, engineering, sustainability). Undergraduate candidates must have a minimum of 48 semester units or equivalent completed.  Applicants should also be self-motivated, have excellent interpersonal skills, able to use Microsoft Office software, demonstrate good research ability and have the ability to communicate clearly both verbally and in writing. 

SALARY AND HOURS: The salary range for Interns is $20.00 per hour, 15-18 hours per week over a 12-week period.  The start date is flexible depending on the student’s availability.

APPLICATION PROCESS:

Candidates can submit their applications online at http://www.calopps.org/city-of-brisbane.  Applications will be accepted until the positions are filled. Resumes will not be accepted in lieu of an application.   

SELECTION PROCESS:

The applications will be screened and a limited number of applicants possessing the most relevant qualifications will be selected to participate in an oral interview.  Recommendations for appointment to the positions will be based on the results of these interviews.  Prior to appointment, fingerprinting for submission to the Department of Justice must be completed with favorable results.

The City of Brisbane is an Equal Opportunity Employer and as such does not discriminate on the basis of race, color, sex, religion, ancestry, physical or mental disability, marital status, sexual orientation, or national origin in its employment actions, decisions, policies, and practices. The duties described in this announcement are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.  This announcement does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

The City of Brisbane will be sponsoring up to four summer internships this year.  Our internships are project-oriented and designed to give college students a good general overview of future employment opportunities and current issues in the Public Sector.  You will have the opportunity for exposure to various areas of City Administration during your internship and to network with fellow interns and participate in professional development activities in San Mateo County and/or Santa Clara County.

Projects for 2024 include:

• Communications – Assist with developing innovative and relevant content for posting on City-administered social media sites, research and work with departments in developing articles for publication on the City’s website and print newsletter, and assist with aspects of video production including storyboarding, camera work, and script-writing.

• IT – Have some familiarity with programs such as Windows, Active Directory, Office/Microsoft 365. Must be able to disassemble and reassemble a PC. Projects will consist of adding and editing AD and email accounts and sorting and organizing hardware components. Some daily tasks will include responding to help desk requests and making basic equipment repairs and replacements.

• Human Resources - Offering learning opportunities by following a full recruitment and onboarding process. Assist with website updating; maintaining employee records; the conversion of physical records/forms to electronic format; and conducting research and analysis on HR-related topics.

• Public Works (Utilities) – Provide support to the City's Public Works Department - Utilities Division with various engineering projects in drinking water distribution, water resources, sanitary sewer collection, and storm drainage. Primary assignment will focus on mapping and geolocating drinking water facilities to comply with new state regulatory compliance.  Secondary assignments may include field engineering support on construction of capital utility projects and assisting on various engineering reports and studies.

Applicants must be college students currently enrolled in and pursuing an undergraduate or graduate degree at an accredited college or university in a related field (e.g. public administration, public policy, business, planning, library science, environmental studies, engineering, sustainability). Undergraduate candidates must have a minimum of 48 semester units or equivalent completed.  Applicants should also be self-motivated, have excellent interpersonal skills, able to use Microsoft Office software, demonstrate good research ability and have the ability to communicate clearly both verbally and in writing. 

SALARY AND HOURS: The salary range for Interns is $20.00 per hour, 15-18 hours per week over a 12-week period.  The start date is flexible depending on the student’s availability.

APPLICATION PROCESS:

Candidates can submit their applications online at http://www.calopps.org/city-of-brisbane.  Applications will be accepted until the positions are filled. Resumes will not be accepted in lieu of an application.   

SELECTION PROCESS:

The applications will be screened and a limited number of applicants possessing the most relevant qualifications will be selected to participate in an oral interview.  Recommendations for appointment to the positions will be based on the results of these interviews.  Prior to appointment, fingerprinting for submission to the Department of Justice must be completed with favorable results.

The City of Brisbane is an Equal Opportunity Employer and as such does not discriminate on the basis of race, color, sex, religion, ancestry, physical or mental disability, marital status, sexual orientation, or national origin in its employment actions, decisions, policies, and practices. The duties described in this announcement are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.  This announcement does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

San Mateo Medical Center is seeking an experienced Surgery Scheduling Specialist for a Full-Time, Extra-help position for the Surgery Department. The Surgery Scheduling Specialist provides technical, complex and specialized administrative support to surgeons and patients scheduled for surgery, which includes interaction with operating room staff and patients; handles multiple competing priorities; interacts with diverse customer groups; handles multiple patient-related tasks such as tracking patient financials to ensure information is correctly entered; and moves patients from the clinic to the operating room, including all pre-operative processes necessary for the patients prior to surgery, pre-op process sheets and clinic schedules, data entry of items into the operative database, financial reconciliation, and post-op order sets, and may have some responsibilities for ordering supplies or equipment.
 
The ideal candidate for this position will possess excellent communications skills, including the ability to communicate complex medical terminology to a variety of people with varying levels of medical knowledge. In addition, they would possess skills in conflict resolution, and problem solving. The ideal candidate will have the ability to work with challenging patients, and patients who may have a language or communication barrier. This position will require attention to detail, and therefore the ideal candidate will possess strong organizational skills and the ability to multi-task.
 
NOTE: The ability to speak, read and write in fluent English and Spanish is preferred for this position.
 
 Duties for this position may include, but are not limited to, the following:

• Tracking patient financials to be sure they are correctly entered.
• Scheduling patients in the procedure clinic.  
• Updating the pre-op process sheet and clinic schedule in the computer.
• Entering data into the operative database.
• Interfacing between the Operating Room and Surgeon.
• Ability to schedule patients using the OR manager program.

NOTE: This Job Announcement was edited on May 16, 2023 regarding the definition of the extra help assignment. This is an extra-help, at-will assignment, paid on an hourly basis. Extra-help hours are dependent on the business needs of the department and therefore work hours may vary from week to week. Extra help employees shall not exceed 1,040 hours of work per fiscal year. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra help employees are not guaranteed permanent status at the end of the assignment.

 

Qualifications

Knowledge of:

• Medical terminology as related to patient services support work.
• Policies and procedures related to patient services office support and hospital or clinic business office activities.
• Office administrative practices and procedures, including filing and the operation of standard office equipment.
• Basic business data processing principles and the use of word processing or computing equipment.
• Proper form for typed materials.
• Business arithmetic, including percentages and decimals.
• Correct English usage, including spelling, grammar and punctuation.
• Record keeping principles and procedures.

Skill/Ability to:

• Perform technical, specialized, complex or difficult patient services office support work.
• Organize, prioritize and coordinate work activities.
• Read, interpret and apply rules, policies and procedures.
• Organize, research and maintain patient and general office files.
• Establish and maintain effective working relationships with those contacted in the course of the work.
• Compose routine correspondence from brief instructions.
• Make arithmetic calculations with speed and accuracy.
• Use initiative and sound independent judgment within established guidelines.
• Operate standard office equipment, including a word processor, personal or on-line computer, and centralized telephone equipment.

Note: Specific positions may require the ability to type at a rate of 40 net words per minute from printed copy.

Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

One year of journey level office support experience in a patient services setting. 

Application/Examination

If you are interested in being considered for this extra-help position, the following materials must be electronically submitted in a Word or PDF format.

• Cover letter with responses to Supplemental Questions (maximum of 2 pages) 
• Resume

Please include the words "Surgery Scheduling Specialist - Spanish-Speaking Preferred - Extra-Help (Open)" in the subject line of email submission.  Please submit the required materials electronically via email to:
 

 Vicky Magana, Clinical Services Manager I - Nursing

vdunn@smcgov.org

Supplemental Questions:    

1. Describe the training, education, and experience that have prepared you for the position of Surgery Scheduling Specialist. Include your experience working with specialty clinics, surgeons and operating rooms. 

2. Describe your experience working with a diverse patient population and explaining medical/surgical procedures to people with varying degrees of familiarity with the medical field. Describe the challenges and the methods you used to be successful. Be specific.

Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview.
 

Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process.

NOTE: Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. Submittals that do not include all required elements (cover letter with responses to supplemental questions and a resume) will not be considered.