Search Jobs

Description

The Department of Public Works is seeking well-qualified candidates for the position of Wastewater Collection Supervisor.
 
The Wastewater Collection Supervisor serves as first-line working supervisor, having responsibility for overseeing a crew of Wastewater Collection Workers in the operation and maintenance of sanitary sewer facilities of the ten County-owned sewer maintenance and sanitation districts. The Supervisor will coordinate, direct, and participate in the activities of the crew and administrative staff; utilize the computerized maintenance management system (CMMS) for scheduling work and indicating work that has been completed; operate a variety of light construction equipment and wastewater collection system maintenance equipment; and perform related duties as assigned.
 
The ideal candidate for this position will have at least two years of experience leading or supervising a crew of workers and laborers performing sanitary sewer maintenance work.
   
 The ideal candidate will also have the following:

• Knowledge of and demonstrated experience with practices, procedures, materials, tools, and equipment used in the operation, maintenance, and repair of sanitary sewer facilities 
• Experience in conducting sanitary sewer system inspections (sewer laterals and mainlines) and preparing related reports
• Ability to organize office work, manage day-to-day tasks, and interpret and implement instructions, policies, and procedures
• Knowledge and experience with computerized maintenance management systems
• Familiarity with GIS
• Knowledge of safety protocols and procedures and the ability to champion and inspire employee safety
• Strong computer skills and aptitude for learning new technologies
• Strong problem-solving and decision-making skills.  
• Ability to recognize and evaluate operational issues and problems and recommend and implement efficiency and productivity improvements
• Ability to understand, evaluate, and track system issues or problems that can be corrected by specific actions (additional maintenance, repairs, customer education, etc.)
• Demonstrated experience providing excellent customer service in a professional and courteous manner 
• Ability to perform well under pressure and in stressful situations 
• Demonstrated ability to read and interpret drawings, engineering plans, and regional maps 
• Experience working independently in the field and office and managing workload in an organized manner 
• Skill in communicating effectively orally and in writing and working professionally with the public and co-workers 
• Certification by the National Association of Sewer Service Companies (NASSCO)
• Proficient in using computers, electronic devices, and standard business software applications, including CMMS and asset management systems.

Examples Of Duties

Duties may include, but are not limited to, the following:

• Plan, organize, coordinate, direct and participate in the operation and maintenance of sanitary sewer systems.
• Supervise, train, evaluate and instruct subordinate personnel.
• Investigate, respond to, and resolve customer complaints and prepare reports of findings and actions taken.
• Perform field inspections associated with sewer district projects or sewer inspection permits.
• Read and interpret engineering and construction plans and specifications.
• Review crew’s completed work assignments, such as sanitary sewer overflow (SSO) reports, work order and service request documents, CCTV inspection reports, etc., to ensure information required is complete and accurate. May enter details into California Integrated Water Quality System (CIWQS).
• Administer County and Department safety programs and policies by ensuring employees' compliance with safety practices and procedures.
• Prepare performance evaluations and address performance issues with crew members.
• Participate in an "on-call" rotation and be available to assist for work in emergencies outside of normal working hours.
• Perform related duties as assigned. 

Qualifications

QUALIFICATIONS
Licensure/Certification:

• Possession of a Class B California driver license with both air brake and tank endorsement; AND
• Possession of a Grade III Collection System Maintenance Certification through the California Water Environment Association’s (CWEA) Technical Certification Program.

• Four years of experience in road maintenance and construction work, including two years of experience with sanitary sewer collection and water distribution systems.

• Supervisory principles and practices, including work planning, scheduling, employee training and evaluation
• Practices, procedures, materials, tools, and equipment used in the operation and maintenance of sanitary sewer and storm drain systems
• Safety practices relating to public works projects
• Basic arithmetic
• Volume, weights, and measures
• The proper use of hand tools including shovels, rakes, hoes, etc.
• The proper use of power tools and light equipment including power saws, drills, air powered tools, portable and stationary pumps, generators, compressors, vibratory rollers, motorized tampers, etc.
• County and CAL OSHA safety rules, procedures, and equipment

• Foster teamwork and service excellence through example
• Organize, plan, outline, and coordinate work for the crew
• Supervise, train, evaluate, and instruct subordinate personnel
• Use initiative to analyze and solve problems
• Read and interpret simple plans and specifications
• Enforce common safety practices and procedures
• Effectively communicate verbally and in writing
• Prepare clear and comprehensive reports
• Work with basic arithmetic computations
• Operate a variety of light construction equipment and wastewater system maintenance equipment, which may include combination truck (Vactor), flusher truck, rodder truck, dump truck, closed circuit television inspection vehicle and equipment, and vacuum pumps
• Perform heavy manual labor, which requires strength, agility, and endurance
• Operate a wide variety of hand and power tools and equipment
• Drive and operate ½- and 1-ton trucks, haul-behind compressor, and walk-behind rollers
• Work courteously and effectively with the public and with co-workers
• Follow oral and written instructions
• Bend, stand, and walk for extended periods of time
• Lift and carry heavy equipment and supplies used in the course of the work, such as jackhammers, pumps, piping, and paving materials

Application/Examination

Open & Promotional. Anyone may apply.  Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, or extra-help/limited term position prior to the final filing date will receive five points added to their final passing score on this examination.

The examination process will consist of an application screening (weight: Pass/Fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense. 

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire.

About the County
San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities.

The County of San Mateo, as an employer, is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.

The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels.

The following dates are tentative and subject to change based on the needs of the City:

Final Filing Date: Before 5:00pm, Friday, April 10, 2026

Tentative Interview Date: Week of April 20, 2026

Appointment to this position is contingent upon:

*TB testing

*Department of Justice fingerprinting criminal history records check (if age 18 or over)

Resume will not be accepted in lieu of application. Application, including all work history, must be fully completed if a resume is attached. Incomplete and/or inaccurate applications may result in disqualification from the recruitment process. All communication regarding your status in this recruitment process will be conducted via email or postal mail. Be sure to include a valid e-mail address on the employment application. It is suggested that you add sancarlos@calopps.org and hr@cityofsancarlos.org to your e-mail contacts or safe senders list to help ensure that you receive our e-mails. Applicants are responsible for notifying Human Resources of any changes to contact information.

Salary Range: $27.20 - $33.07 per hour

About the Position

This temporary position will work directly with the Recreation Supervisor-Special Events, assisting with the coordination, management, and implementation of special events operated by the City of San Carlos. This position will work evenings and weekends as needed from May – September 2026.

Essential Duties

• Assist with logistical elements of each event during the event-planning process, be onsite as needed during events for set-up, tear-down, problem-solving, and post-event tasks
• Perform administrative tasks including purchase inquiries and scheduling
• Staff and maintain the City Information Booth as required at each event
• Establish and maintain relationships with vendors, suppliers, contractors and entertainment
• Be available for event meetings as required

Applications are being accepted for the position of Police Officer ~ Lateral Transfer with the City of South San Francisco.

THIS IS A CONTINUOUS RECRUITMENT. As a continuous recruitment, please ensure timely and complete submission of employment application and supporting documents.

This job posting is for lateral-transfer only and NOT for academy graduate, academy attendee, or entry-level applicants.

THE CITY OFFERS AN ATTRACTIVE BENEFIT PACKAGE AS WELL AS CALPERS RETIREMENT PLAN.

THE DEPARTMENT:

The City of South San Francisco has 85 sworn and 35 civilian positions. The Department’s philosophy is one of participative management, with a high degree of emphasis on training and education. It employs team and community-oriented policing and problem-solving concepts and recognizes the importance of staying contemporary with technological advances. The Department acknowledges that the responsibility for public safety and the quality of life in our neighborhood is a responsibility share with the whole community. 

A new state-of-the-art Police Department building and 9-1-1 Communications Center has opened at 1 Chestnut Avenue.  The new Police Building includes a large training room for defensive tactics, a dedicated indoor firearms range, and progressive construction incorporating the latest in Police Station design concepts.  The 9-1-1 Communications center will have the latest communications and dispatching technologies to provide improved service and response to South San Francisco residents. 

SSFPD Recruitment Video

Applications are being accepted for the position of Police Officer ~ Academy Graduate & Academy Attendee with the City of South San Francisco.

THIS IS A CONTINUOUS RECRUITMENT. As a continuous recruitment, please ensure timely and complete submission of employment application and supporting documents.

This job posting is for academy graduates and academy attendees only and NOT for lateral transfer or entry-level applicants.

THE CITY OFFERS AN ATTRACTIVE BENEFIT PACKAGE AS WELL AS CALPERS RETIREMENT PLAN.

THE DEPARTMENT:

The City of South San Francisco has 83 sworn and 35 civilian positions. The Department’s philosophy is one of participative management, with a high degree of emphasis on training and education. It employs team and community-oriented policing and problem-solving concepts and recognizes the importance of staying contemporary with technological advances. The Department acknowledges that the responsibility for public safety and the quality of life in our neighborhood is a responsibility shared with the whole community.

A new state-of-the-art Police Department building and 9-1-1 Communications Center was built at 1 Chestnut Avenue, across the road from the former police building. The new Police Building includes a large training room for defensive tactics, a dedicated indoor firearms range, and progressive construction incorporating the latest in Police Station design concepts.  The 9-1-1 Communications center has the latest communications and dispatching technologies to provide improved service and response to South San Francisco residents.

SSFPD Recruitment Video

The City of San Mateo Public Works Department is Looking for a

Wastewater Treatment Plant Electrical Technician

The Department

The Public Works Department’s Environmental Services Division (ESD) is responsible for the operation and maintenance of the City’s 15.7 million gallon per day (MGD) conventional activated sludge wastewater treatment plant (WWTP). The WWTP serves a population of more than 140,000 with an annual operating budget in excess of $15 million and has a staff of 28 professional and technical personnel. Upgrades currently in progress to the WWTP include new liquids treatment process facilities consisting of new headworks, primary treatment, and biological nutrient removal/membrane bioreactor (BNR/MBR) process.  When you join the Public Works Department, you will work among collaborative and energetic colleagues who share a passion for serving our San Mateo citizens and improving the community in which we live and work. Our team is comprised of individuals with diverse talents and experience in various fields.  We will provide you with a wide range of opportunities in a team-based collaborative environment while helping you achieve your professional goals.

Collaboration, Innovation, Respect, Creativity, Transparency and Informed Risk-taking are attributes within the City’s mission, values and organizational principles that we are seeking in the candidates.

Look to some of the reasons why the City of San Mateo is a great place to work: https://www.youtube.com/watch?v=_GTIzeSpc_g

The Position

• Install, maintain, repair and research a variety of supervisory controls and replacement electrical components that are part of advanced wastewater treatment processes such as aeration, filtration, disinfection and dichlorination, sludge dewatering, odor control, and an environmental laboratory.
• Perform wiring required for the installation of electronic equipment; electrical conductors in conduits; splice high and low voltage cables utilizing hand taping and pre- molded splice kits.
• Design, install, maintain, repair, test and construct electrical assemblies.
• Troubleshoot plant electrical systems, controls and related process equipment. Provide technical support for other work groups within Public Works.
• Specify, install, program, and repair various types of variable frequency motor drive systems.
• Fabricate, maintain, install, service, and calculate power load distributions to various motors and related equipment.
• Install and repair programmable logic controllers and install related hardware and software for control systems in conjunction with controls technician.
• Maintain and repair automatic control valves and associated control functions.
• Implement preventive maintenance and repair on motors from fractional to over 400 horsepower. Record and calculate current requirements for new electrical installations.
• Troubleshoot, perform inspections, preventive maintenance and repairs on industrial switchgear and high voltage equipment such as transformers, breakers, circuits, switches, relays, regulators and distribution panels.
• Specify, install, and inspect various types of conduit; isolate breakers and switches for major repairs; coordinate repairs and scheduled outages with operations staff.
• Conduct surveys to gather field data.
• Use aerial lifts, scaffolding and ladders.
• Prepare requisitions and associated documents for purchase of repair parts and supplies.
• Maintain accurate records of work performed, materials used, and associated costs.
• Perform other duties as assigned.

The WWTP Electrical Technician receives general supervision from the WWTP Maintenance Superintendent or higher level personnel and exercises technical and functional supervision over assigned technical and maintenance personnel.

For a complete list of duties, reference our job specifications at https://www.cityofsanmateo.org/DocumentCenter/Index/86

Applications are being accepted for the position of Police Recruit with the City of South San Francisco. 

CONTINUOUS RECRUITMENT

As a continuous recruitment, please ensure timely and complete submission of employment application and supporting documents. This recruitment is to establish an eligible list for anticipated future vacancies.

Please note: This job posting is for recruit/entry-level applicants and NOT for lateral-transfer, academy graduates, and academy attendees.

THE CITY OFFERS AN ATTRACTIVE BENEFIT PACKAGE AS WELL AS CALPERS RETIREMENT PLAN.

THE DEPARTMENT:

The City of South San Francisco has 85 sworn and 35 civilian positions. The Department’s philosophy is one of participative management, with a high degree of emphasis on training and education. It employs team and community-oriented policing and problem-solving concepts and recognizes the importance of staying contemporary with technological advances. The Department acknowledges that the responsibility for public safety and the quality of life in our neighborhood is a responsibility share with the whole community. 

A new state-of-the-art Police Department building and 9-1-1 Communications Center was built at 1 Chestnut Avenue, across the road from the former police building. The new Police Building includes a large training room for defensive tactics, a dedicated indoor firearms range, and progressive construction incorporating the latest in Police Station design concepts.  The 9-1-1 Communications center has the latest communications and dispatching technologies to provide improved service and response to South San Francisco residents. 

SSFPD Recruitment Video

About This Role

The San Mateo Consolidated Fire Department is looking for a highly motivated individual to be our Management Analyst I/II. This efficient and organized team player will be responsible for complex duties including analyzing and monitoring revenue and expenditure reports, overseeing department budget, and demonstrating supervisorial skills.

Who We Are

The San Mateo Consolidated Fire Department is a full-service agency that serves the cities of Belmont, Foster City, and San Mateo. The Department serves nearly 161,000 residents daily with a day-time population around 230,000. Additionally, the Department participates in a mutual aid program throughout the county, helping to secure a million people daily. The Department has a healthy collaborative atmosphere and encourages participation at all levels. For more information visit: www.smcfire.org.

What You’ll Do

• Compile, analyze, and prepare updates for the department budget and assist in the development and monitoring of budget.

• Analyze cost and revenue trends in multiple funding sources; prepare a variety of fiscal, administrative and management reports, and oversee fixed asset inventory and equipment replacement program.

• Perform research and statistical analyses on administrative, fiscal, personnel, and operational problems.

• Identify, recommend, and develop department policy changes which are submitted to the Fire Chief for final review; review and analyze operating procedures to determine if opportunities exist to streamline processes or better serve our customers and make recommendations as necessary.

• Participate in the development and installation of new or revised programs, systems, procedures, and methods of operation.

• Assist with administering contracts including those relating to department projects; monitor programs for compliance with applicable regulations.

• Represent the Department in interdepartmental, community, and professional meetings as required.

For a complete list of duties, reference our job specifications at www.smcfire.org/administration  

To View Job Announcement, click on Job PDF link below:

ABOUT MILL VALLEY

Mill Valley is a full-service city located just 10 miles north of San Francisco, known for its scenic beauty, strong sense of community, and commitment to high-quality public service. Nestled at the base of Mount Tamalpais and surrounded by redwood groves and open space, Mill Valley offers a unique blend of small-town charm and access to world-class natural and cultural amenities.

Home to approximately 14,000 residents within 4.8 square miles, Mill Valley features a vibrant downtown, distinctive neighborhoods, and an engaged, environmentally conscious community. The City takes pride in maintaining its infrastructure, parks, and public spaces to a high standard, contributing to an exceptional quality of life for residents and visitors alike.

Working for the City of Mill Valley provides the opportunity to make a visible and meaningful impact in a community that values public service, sustainability, and stewardship of its natural environment. Employees benefit from a collaborative, team-oriented workplace where innovation, skill-building, and professional growth are encouraged. 

ABOUT THE OPPORTUNITY

The City of Mill Valley is excited to offer four (4) Seasonal Operations Aide positions, providing one role with multiple pathways to explore public service careers. These positions provide hands on experience supporting essential infrastructure and community services across both the Public Works Department and the Sewerage Agency of Southern Marin, also known as SASM.

Seasonal Operations Aides may be assigned to one of the following teams:

• Public Works – Parks Maintenance Division (2 positions)
• Public Works – Streets & Sewers Division (1 position)
• Sewerage Agency of Southern Marin (SASM) – Maintenance Division (1 position)

This is more than a seasonal job. It is an opportunity to gain real world experience, build practical skills, and explore long term career pathways in public works and utilities. Many of our full time team members began their careers in part time or seasonal roles like this one.

KEEP THE INTERVIEW DATE IN MIND AS YOU APPLY: Thursday, April 23, 2026 (in-person)

DIVISION ASSIGNMENTS AND TYPICAL DUTIES

ABOUT THE POSITION

Under close supervision, the Seasonal Operations Aide provides entry-level support to an assigned department or division. This temporary role (up to 180 days) offers hands-on experience in operations, assisting staff with tasks such as maintenance, repair, cleaning, construction, and light equipment use. Duties may vary by program area and can include manual labor and tool handling.

Examples of Essential Job Functions (may include but are not limited to):

• Under direction, assist in the maintenance and upkeep of City facilities including but not limited to: parks, fields, SLP’s, streets, buildings, sewers, pools, playgrounds, and others.
• Under direction, assist in the construction or installation of City infrastructure such as curbs, sidewalks, paths, railings, stairs, signs, etc.
• Under direction, prepare and maintain work sites with safety in mind, including proper cordoning, clearance, traffic safety, and the like.
• Prepare and maintain equipment for use; clean and store equipment; shuttle and deliver equipment as directed.
• Perform research and data collection.
• Perform related duties as required.  

Please see the Job Description attached for more detail. 

This Internship is offered as part of a Regional Internship Partnership to introduce and encourage current students and new graduates to local municipal governments. The Town of Los Altos Hills hopes that internships like this will serve as a platform to connect a diverse student population with agencies that recognize their value and provide important opportunities for applicants to bring fresh ideas while gaining valuable hands-on experience in the public sector.

The Town of Los Altos Hills has 4 rewarding, non-benefitted summer internships to begin June 1, 2026 through August 28, 2026, which could be extended beyond the summer

Job Description:  

The intern will work in the Public Works/Engineering Department and will be assisting engineering project managers with general clerical, administrative, field work, and technical tasks for public works projects.  Tasks may include electronic document filing, checking mathematical calculations, creating spreadsheets using Microsoft Excel, preparing presentations using Microsoft PowerPoint, entering data and creating reports in various software applications, performing field data collection or investigation, construction management, internet research, creating map displays using Auto CAD, Google Maps/Earth, compiling and organizing data or documents.  The intern may also assist in other areas such as internal and external Department communication and public outreach.

Qualifications:

• Ability to learn new information quickly
• Excellent verbal and written communication skills
• Strong research and analytical skills
• Proficiency in Microsoft Office applications and web-based resources
• Ability to prioritize assignments and utilize good organizational skills
• Exhibit a positive attitude and flexibility in accepting assignments
• Have an interest in working in public sector engineering and construction management
• CADD experience is desirable

The Housing Authority of the County of San Mateo is pleased to announce its recruitment for the position of Office Specialist.

Reporting directly to one of the team Housing Programs Supervisors or a Manager, the Office Specialist performs a variety of routine to moderately difficult administrative and clerical support duties for assigned housing program(s) requiring knowledge of assigned programs’ procedures and operations; provides administrative support to management, supervisory, and program staff; composes and prepares correspondence and performs mathematical calculations and data entry; provides assistance for a wide variety of housing program assignments related to waitlist management, eligibility, case management, leasing, and other related program functions; provides information and assistance to staff, program participants, and the general public; and performs related duties, as assigned. 

DEPARTMENT

The Department of Housing (DOH) is in Belmont, California, and the Housing Authority of the County of San Mateo (HACSM) is a division within DOH. HACSM is 100% federally funded through the U.S. Department of Housing and Urban Development (HUD) and, with an annual budget of over $150 million, administers various Tenant-Based Voucher, Project-Based Voucher, and Permanent Supportive Housing (PSH) programs.  HACSM provides rental assistance to over 5,500 households, including people who are homeless, disabled, foster youth, and veterans. HACSM is one of the original 39 Moving To Work (MTW) agencies, creating activities such as landlord incentives and an affordable housing fund to assist with the costs of affordable housing development.

 

HACSM is a component unit of the County of San Mateo, but a separate entity that utilizes different case management and financial reporting systems from the County. HACSM has separate payroll and benefits from the County of San Mateo.  HACSM employees are not County employees.

The ideal candidate will have the skills and experience to successfully:

• Perform a variety of routine to moderately difficult administrative and clerical support duties for assigned housing programs.

• Provide administrative support to supervisory and program staff.

• Compose and prepare correspondence and distribute correspondence via email, regular mail, or DocuSign.

• Complete a high volume of data entry.

• Provide support for a wide variety of housing program assignments related to wait list management, initial or ongoing eligibility, case management, leasing, and/or other related program functions.

• Provide information and assistance to colleagues, program participants, and the public.

• Communicate effectively orally and in writing.

NOTE: A resume and cover letter are required to be considered for this position. Any application submitted without BOTH of these documents will be considered incomplete and will not advance in the recruitment process.
 

SALARY & BENEFITS

The annual salary range is $76,564 - $95,586.

HACSM offers an excellent benefits package that is available to spouses, domestic partners, and other dependents. 

 

Retirement

All permanent HACSM employees are covered under two defined contribution plans: 

• A mandatory participation 403(b) plan that receives contributions from both the employer and employees. For Management employees in the 403(b) plan, the employer contributes 14 percent of salary per pay period. This amount represents the total payment due to the plan on behalf of the employees.

• A 457 Deferred Compensation plan in which employees participate on a voluntary basis. Employee contributions are governed by the 457 Plan description.

 

Paid Leave

• Employees accrue four vacation hours per biweekly pay period during the first five years of continuous service. The accrual rate increases every five years of continued service.  

• Employees accrue 3.7 sick leave hours per biweekly pay period. 

• 13 paid holidays/year. 

• Management employees accrue five (5) hours of administrative leave each pay period. No more than 260 hours of such administrative leave may be accumulated at any one time. On an annual basis, management employees can convert 50 percent of their current administrative leave balance for a cash payment.

 

Health and Wellness

• Employee contributions for health, dental, and vision insurance is 12 percent of the Kaiser premium. *Kaiser is the only option for new employees. 

• $75,000 Life Insurance for employees.

• Long Term Disability Insurance

 

SAN MATEO COUNTY

San Mateo County provides a picturesque setting, combined with an incredible array of activities which truly represent the California lifestyle at its finest. Bordered on the west by the majestic Pacific Ocean, to the north by San Francisco, to the east by the scenic San Francisco Bay, and to the south by the heartland of the world-famous Silicon Valley, San Mateo County offers a wide range of economic opportunities, recreational pursuits, and lifestyle opportunities. The 752,000 residents of the County enjoy a diverse, multi-cultural citizenry, cosmopolitan ambiance, temperate climate, clean air, rural open space, and a geographic location in the heart of the San Francisco Bay Area.

 

 

Examples Of Duties

Duties may include, but are not limited to, the following:

• Performs a wide variety of administrative and clerical support tasks essential to the effective and efficient delivery of services for the assigned program(s), requiring knowledge of assigned program operations and regulations.

• Notifies applicants and recipients of programs, processes, procedures, and/or application status; initiates the application and/or recertification process by preparing and sending application/recertification packets, correspondence, and requests for information/verification required to determine eligibility; schedules briefings and appointments for program staff; and updates applicant/participant eligibility within applicable systems.

• Receives and reviews various documents requiring knowledge of assigned program(s), which may include applications, contracts, agreements, correspondence, and periodic reports; reviews for completeness and compliance with program rules and regulations.

• Processes assigned tasks and case actions as directed by Housing Programs Specialists, Housing Inspectors, and/or supervisory staff; performs data entry and updates information in the case management system; within established parameters, verifies eligibility determinations; reviews, generates, and sends correspondence to applicants, participants, and/or landlords related to case action(s).

• Prepares, maintains, verifies, updates, revises, and/or sends out electronic and physical documents, records, reports, files, forms, application packets, and recertification packets; resolves information discrepancies; and enters information into, maintains, monitors, and/or updates documents, databases, online systems, and software. 

• Assist with the new contract process, which includes processing Request for Tenancy Approval (RFTA), conducting rent reasonableness, determining affordability, calculating landlord incentives, and generating and reviewing the Housing Assistance Payments (HAP) contract with lease agreement according to established guidelines.  

• Schedules and coordinates property inspections, working closely with HACSM and contract staff, applicants and/or participants, and property owners/landlords; tracks scheduled inspections and inspection results; performs data entry and maintains inspection records.

• Logs, tracks, maintains, and updates detailed and accurate records for various housing program waitlists; maintains accurate applicant, participant, and property owner records.   

• Explains and interprets regulations, policies, procedures, systems, rules, and responds to inquiries and complaints.  

• Inputs and retrieves data into various HACSM and/or state/federal software applications and database systems; maintains program and/or department-specific systems and databases.  

• Answers incoming telephone calls and e-mails; replies to voicemail and e-mail messages.

• Assembles and reviews data and information for various records and reports.

• Serves as a liaison to HACSM staff, program applicants and participants, stakeholders, and landlords; coordinates and schedules meetings and facilitates completion of required program forms, documents, and contracts.

• Observes and complies with all HACSM and mandated safety rules, regulations, and protocols.

• Performs related duties as required.

Qualifications

Education and Experience:

Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to qualify is:

Equivalent to completion of the twelfth (12th) grade and two (2) years of experience providing varied clerical and administrative support involving public contact, recordkeeping, data entry, and document production.

Knowledge of:

• General office business and administrative practices.

• Operations, services, programs, policies, procedures, and processes of the assigned program or division.   

• Policies, technical processes, and procedures related to HACSM and assigned programs.

• Principles and practices of sound business communication.

• Record-keeping principles and procedures.

• Applicable federal, state, and local laws, codes, and regulations as well as industry standards and best practices pertinent to the assigned area of responsibility.

• HACSM and mandated safety rules, regulations, and protocols.

• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and HACSM staff.

• The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.

• Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

• Business arithmetic.

Skill / Ability to:

• Perform a diverse range of office and administrative tasks in support of assigned programs. 

• Prepare and type a variety of documents and forms using correct punctuation and grammar. 

• Provide varied and responsible office administrative work requiring the use of tact and discretion.

• Demonstrate responsibility when handling sensitive matters or confidential documents. 

• Enter and retrieve data from a computer system and prepare written materials with enough speed and accuracy to perform the work.

• Respond to and effectively prioritize multiple phone calls and other requests for service.

• Make accurate arithmetic calculations.

• Compose correspondence and reports independently or from brief instructions.

• Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.

• Maintain accurate records and files.

• Effectively represent the department and HACSM in meetings with governmental agencies; community groups; various business, professional, and regulatory organizations; and in meetings with individuals.

• Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.

• Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.

• Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.

• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

• Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.

Application/Examination

Open. Anyone may apply.

• The County of San Mateo Employment Application Form
• A Resume (Please attach to your online application)
• A Detailed cover letter (Please attach to your online application) that discusses the following topics:

         1. The administrative experience and skills that prepare you to succeed in this role.

         2. Housing Authorities often work with diverse populations. How do you ensure respectful, clear, and effective communication with individuals from different backgrounds?

Close Recruitment: Friday, April 3, 2026, 11:59 PM PST 
Panel Interviews: TBD

Note: Although the County is conducting the recruitment with the Housing Authority, this position is not a County position.

At the County of Mateo and in the Housing Authority, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community’s needs.  

We are proud to be Equal Employment Opportunity Employers.

For questions about this position or the selection process, please contact Sedrick Dixon at sdixon@smcgov.org