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An exciting opportunity is now open.

Assistant Director of Innovation & Impact

Opening Date: May 8, 2024

Closing Date: May 31, 2024

Salary: $165,382.92 - $221,628.93 DOQ*

*Upon Board Approval

The Santa Clara County Housing Authority (SCCHA) is the county’s largest provider of affordable housing, helping make rental housing safe and affordable for approximately 20,000 low-income households.

How You Will Make an Impact:

The Santa Clara County Housing Authority (SCCHA) is seeking an experienced leader who will lead, manage, organize, plan and oversee the staff and activities of the Agency’s Innovation and Impact team including developing housing policy, program design, implementation and evaluation. Will work collaboratively with the leadership team and the community to bring meaningful opportunities and impact to the communities SCCHA serves.

The Assistant Director of Innovation and Impact plays an important role in leading the policy work and resident community initiatives, from innovation through evaluation.  This position will oversee and manage the Agency’s Moving to Work (MTW) Plan process in partnership with the leadership team and stakeholders, and requires knowledge of local, state, and federal regulations related to housing programs. 

As a member of our team, we are looking for a candidate that has a strong understanding and connection to SCCHA’s resident community needs and its supporting partners. Direct experience in community engagement, program and policy design and implementation, and evaluation of impact is highly desired. 

What Our Team Is Looking For:

Any equivalent combination of education and/or experience likely to provide the required core competencies may be considered. A typical combination that is qualifying may include: 

• A bachelor’s degree from an accredited four-year college or university with major coursework in social services, behavioral sciences, public or business administration or related field.
• Five (5) years of increasingly responsible management experience in government assistance program and resident services administration and evaluation with three (3) years in a supervisory capacity.  
• A master’s degree is preferred.  

The Department of Transportation (DOT) plans, develops, operates, and maintains transportation facilities, services, and related systems which contribute to the livability and economic health of the City. We comprise a team of more than 500 people ready to serve the needs of our residents to improve the efficiency and safety of San José streets. We are an energetic and innovative team that is improving transportation in the nation's 10th largest city, while focusing on safety, sustainability, and active public life! For more information about DOT, visit www.sanjoseca.gov/transportation .

The total salary range for the Associate Transportation Specialist Position classification is $54.94 to $72.69 hourly or $114,266.88 to $151,198.32 annually. This amount includes an approximate five percent (5%) ongoing non-pensionable pay. The actual salary shall be determined by the final candidates' qualifications and experience.

The Department of Transportation is looking to fill two Associate Transportation Specialist positions - one in the Planning, Policy, and Sustainability Division's Transportation Planning & Policy team, and the other in the Development, Design and Capital Projects Division - Grants team . In addition, the department anticipates additional Associate Transportation Specialist vacancies in the future. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Planning, Policy, and Sustainability Division: Transportation Planning & Policy (Multimodal Planning)

This Associate Transportation Specialist position is in the Transportation Planning & Policy team. The position focuses on developing long-range multimodal transportation improvement plans (MTIPs) for planned growth areas in the city. An MTIP is a community-based transportation plan for a study area that builds upon past planning efforts, reflects the priorities of demographically diverse neighborhoods, and defines a path forward for implementing multimodal transportation improvements that address community needs and accommodate future growth. The position works with community members to identify strategies and infrastructure investments that provide safer, more affordable, and healthier mobility options for people of all ages and abilities.

This position reports directly to the Transportation Planning Manager and supervises one Transportation Specialist and interns. The position works directly with six staff in the Transportation Planning & Policy team. The position manages the Multimodal Planning function of the team to deliver MTIPs as well as oversee subsequent planning phases leading to the delivery of planned projects. Constructive, creative, and self-motivated, demonstrating a strong desire and skills to support transportation planning needed to achieve the Envision San José 2040 General Plan Goals and Policies are required. The position requires occasional attendance and participation in public engagement activities in evenings and on weekends.

Key responsibilities of this position include but are not limited to:

• Plan, coordinate, document, analyze, report, for project management.
• Conduct in-person and virtual public engagement activities including workshops, focus groups, stakeholder interviews, field surveys, transit/bike/walk audits, pop-ups, and pop-ins throughout the city.
• Manage the development of multimodal transportation improvement plans, written reports, memorandums, and presentation materials, etc.
• Analyze information using geographic information system software (e.g., ArcGIS).
• Prepare drawings, figures, methodologies, and documents using design tools (e.g., Microsoft Office, InDesign, Sketchup, and Adobe InDesign and Illustrator).
• Coordinate and oversee the transition from the planning phase to design, construction, and monitoring phases of transportation projects.
• Communicate with Major and Council offices, members of the public, community organizations, City staff, and neighbor and partner agencies.

This recruitment is open until filled and applications will be accepted on a continuous basis.  The first review date is 10:00am on Tuesday, April 2, 2024.  This recruitment may close at any time without notice so interested applicants are encouraged to apply early.

The City of Sunnyvale is seeking a Building Inspector to provide building construction inspections. Depending on the applicant qualifications, the position will be filled at the appropriate level/salary of either a Building Inspector I or Building Inspector II.

Our Building Safety team works as one solution-driven, cohesive team, and encourages leadership from the ground-up.  Are you the next Building Inspector I/II to join our team?

This position is part of a 12-person building inspection team working on a variety of projects including single-family residential, commercial tenant improvements in existing and new buildings, new construction of large development projects of townhomes, multifamily, hotels, and Class A office buildings.

The ideal candidate will have strong technical knowledge of the building codes, is a good communicator to coworkers, contractors, and other members of the public.  They will be able to prepare clear, concise, and comprehensive reports, correspondence, and other required documents.  They will be required to maintain forms, records, and field reports relative to inspection activities and to document findings.

The City of Sunnyvale offers:

• Comprehensive medical, dental, and vision benefits
• Classic CalPERS members have 4% of the employee contributions paid by the City, leaving only 3% for the employee to contribute.
• Retiree medical benefits available

Salary: $44.98 - $63.29 Hourly

A complete application consists of a City application and responses to the required supplemental questions. The position opens on Tuesday, March 5, 2024 and the first review date is Tuesday, April 2,

The City of Santa Clara is recruiting for the Electric Utility Chief Operating Officer for its Electric Utility, Silicon Valley Power (SVP).  Reporting to the Chief Electric Utility Officer (CEUO), the Electric Utility Chief Operating Officer (COO) is a senior management position in the City's unclassified service responsible for the oversight and direction for the fiscal, administrative, and managerial operations of the utility. The COO has supervisory and support responsibilities for the utility's divisions: Utility Operations, Customer Development and Project Management, Resource Planning and Customer Engagement, and Business Services. The COO will help guide SVP through the extraordinary period of growth related by doubling the existing capacity of the electrical system to meet new customer demands over the next 10 years. In addition to the expansion, the COO will work to ensure new renewable resources are added to meet the City's and State’s climate goals. The COO is responsible for forecasting service requirements and for planning, organizing and directing assigned resources of the electric utility division in order to meet those requirements. This includes developing and administering the department operations and capital improvement budgets. The COO is expected to exercise critical thinking and detail oriented oversight in ensuring that utility operations are smooth, efficient, and compliant, with responsibility for results including costs, methods, and staffing.
 
As a member of the City's Unclassified Service, this is an "at-will" position and the incumbent serves at the discretion of the City Manager.  An incumbent in this classification:  demonstrates strong ethical, professional, and service-oriented leadership and interpersonal skills; sets a good example; and correctly applies the tenets of the City's Code of Ethics and values.
 
Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application.  
 
This recruitment is being conducted by JPowers Recruiting, Inc.  In order to be considered for this position, please apply via JPowers Recruiting Inc. at Electric Utility Chief Operating Officer (COO).  Candidates are encouraged to apply to receive first consideration.  The posting may close at any time.
 
The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov.
 

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW.  IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS.  ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. 

About the Department

This City’s Building Division provides oversight and assistance towards the City's growth and development in relation to construction activity on private property within the City.  The goal is to ensure the safety of buildings and to support the health and wellbeing of all persons living and working in San Jose through the implementation of the State of California’s current building codes and laws.

The Division is committed to developing, maintaining, and continually improving the quality of services and the customer experience with the goals mentioned above and the successful applicant will recognize and value these goals and qualities while striving to achieve the objectives and tasks of the classification as listed below.

The Division is seeking applicants for the Associate Engineer classification within the Building Plan Review Services section. This is a full-time position and is responsible for supervising and performs the work of staff responsible for providing professional and technical engineering support to the City’s infrastructure projects and the civil, structural and life safety review of plans submitted to the City; supervises and participates in the preparation and review of designs, improvement plans, estimates, specifications, and contract documents for engineering related projects and programs.

Position & Duties – External
Per the City’s COVID-19 Mandatory Vaccination Policy, the City requires all new hires to provide proof of vaccination as a condition of employment absent an approved medical or religious exemption. “Fully vaccinated” means the employee has received two doses of Pfizer, Moderna or Novavax or a single dose of Johnson & Johnson.

Please note that applications are currently not accepted through CalOpps or any other third-party job board application system. To apply, applicants must complete an application via the City of San José’s website at www.sanjoseca.gov/citycareers. 

The salary range for the Associate Engineer classification is $117,979.68 - $149,363.76. All ranges include an approximate five percent (5%) ongoing non-pensionable pay. Actual salary shall be determined by the final candidate’s qualifications and experience.

The Department is currently recruiting to fill multiple Associate Engineer (Building) positions in the Plan Review Services Division with duties including, but not limited to:

• Advising professional engineers, architects and others concerning code requirements, engineering and planning problems arising in the preliminary design of buildings and structures.
• Examining plans, calculations and specifications for residential, multi-family, commercial and industrial buildings, including complex major structures for structural adequacy and general compliance with governing laws, codes, ordinances and regulations.
• Making independent engineering analyses on proposed buildings when required to justify the structural safety of design, and applicable electrical and mechanical systems.
• Working closely with and giving information to professional engineers, architects, contractors and the general public regarding building, zoning and general requirements concerning buildings and structures.
• Coordinating effectively with Development Service partners e.g. Planning, Fire Prevention, Public Works, Environmental Services for plan review consistency and streamlining permit process.
• Advising building inspectors on structural, fire and life-safety challenges arising in the field during the construction of a building project.
• Instructing inspectors and technicians in the review of simple building plans.
• Performing observational review of critical structural elements of the projects under construction.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Competencies

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.

Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. (Registration as a Civil Engineer or Architect with the State of California is preferred. Possession of ICC Plans Examiner certification is preferred).

Analytical Thinking - Approaches a problem or situation by using a logical, systematic, sequential approach. 

Computer Skills - MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel. 

Creativity – Addresses objectives and problems while questioning traditional assumptions/solutions to generate creative ideas and new ways of doing business; exhibits creativity and innovation when contributing to organizational and individual objectives; seeks out opportunities to improve, streamline, reinvent work processes. 

Decision Making – Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions. 

Planning - Acts to align own unit's goals with the strategic direction of the organization; Defines tasks and milestones to achieve objectives, while ensuring the optimal use of resources to meet those objectives. 

Problem Solving – Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. 

Project Management - Ensures support for projects and implements agency goals and strategic objectives. 

Supervision- Sets effective long and short-term goals based on good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness.

Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. 

Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts.

Qualifications

Education: A Bachelor’s Degree from an accredited college or university in Architectural, Civil Engineering, Structural Engineering, or a closely related field (e.g. Construction Management). An EIT certificate is not acceptable as replacement for the required Bachelor’s degree.

Experience: Associate Engineers working in the Building Division as plan reviewers must have four (4) years of progressively responsible experience in professional Civil Engineering work such as, Structural Engineering or Architectural Engineering with at least two (2) years of experience in design and construction of buildings.

Licenses: Possession of a valid State of California driver's license may be required. Other licenses or certifications may be required for positions. (Registration as a Civil Engineer or Architect with the State of California is preferred. Possession of ICC Plans Examiner certification is preferred).

Acceptable Substitution: A Master’s degree from an accredited college or university in the required professional engineering or architectural discipline may be substituted for one (1) year of professional engineering or architectural experience.

Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country.  Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

Selection Process:

The selection process will consist of an evaluation of the applicant's training and experience based on the application, resume and answers to the job specific questions. Only those candidates whose backgrounds best match the position will be invited to interview. 

E-mail will be the default method of correspondence with applicants.  To ensure that you receive timely notifications regarding your application status for this recruitment, please enter a primary e-mail address when submitting your application. 

You will be prompted to answer the following job-specific questions in the online application process:   

- Please describe your years of progressively responsible experience in professional Civil Engineering, Structural Engineering, or Architectural Engineering including your years of experience in design and construction of buildings. Specify the years of experience and your employer.

- Please describe your experience for each relevant topic selected above.

- Please describe your experience in non-structural design or plan review (e.g. architectural/life safety, Title 24 energy efficiency, Title 24 disabled accessibility, electrical or mechanical systems etc.).

- Please describe your experience and level of proficiency with MS Office (365) applications: Word, Excel, Access, PowerPoint, and Outlook.

You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration.

If you have questions about the selection process, please contact Jennifer Oliveros-Ortiz at Jennifer.Oliveros-Ortiz@sanjoseca.gov.

Additional Information

-Link to Benefits

-Link to  Department

-Link to California Equal Pay Act 

Please note that applications are currently not accepted through CalOpps or any other third-party job board application system. To apply, applicants must complete an application via the City of San Jose’s website at www.sanjoseca.gov/citycareers. 

This position will be open until filled. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. Please contact Human Resources at (408) 535-1285, or Human.Resources@sanjoseca.gov if you have any questions.

Position:

The role of the Resilience Coordinator position will be to support the Mission of the Office of Emergency Management, which is “To provide leadership of the City of San José’s emergency management responsibilities through planning and coordination of programs, functions, and supporting activities to prepare for, respond to, and recover from all emergencies and disasters.” The position will assist in coordinating multi-hazard planning efforts in the City of San José, including reviewing documents with an intentional lens of Access and Functional Needs (AFN) and racial equity considerations in emergency.  This position requires high levels of analysis, document development, understanding of the State of California’s Standardized Emergency Management System principles and integration with response plans. This is the fully experienced level in the unclassified Executive Analyst series and requires an individual to work under the general direction of an assigned executive in the Office of Emergency Management with full professional independence.

·        Assist in the coordination of programs to integrate existing emergency preparedness and comprehensive operational plans and procedures with internal city offices and departments, other government agencies, community-based organizations, volunteers, public service agencies, private and nonprofit sector resource agencies to ensure that established programs and plans comply with state and federal guidelines.

·        Plan and coordinate emergency management operational activities, drills, and events with all levels of government, school districts, public utilities, community-based organizations, volunteers, public service agencies, private and nonprofit sector resource agencies with disaster response administration.

·        Research, evaluate, and assist in the development and maintenance of comprehensive emergency plans in accordance with federal and state emergency management guides.

·        During major disasters and emergencies, performs emergency management tasks requiring action from all levels of government, school districts, public utilities, community-based organizations, volunteers, public service agencies, private and nonprofit sector resources agencies.

·        Administers, coordinates, and presents Disaster Service Worker training for employees and emergency management training for Emergency Operations Center (EOC) Staff.

·        Monitors state and federal disaster preparedness information and requirement updates, and may advise management of issues

·        Assists with preparing correspondence, procedures, transmittals, project and grant applications and program reports associated with emergency management activities

·        Performs other emergency management duties as assigned

·        This position responds to activations of the EOC.

Typical Duties and Results 

•         Participates in the organization, administration, operations, and functions of the Office of Emergency Management

•         Assists in coordinating Office of Emergency Management programs with other city departments

•         Conducts research on emergency planning best practice activities of other like organizations

•         Assists in developing reports related to how to implement state and federal guidance on emergency planning

•         Assists in presentations and trainings on community preparedness, city preparedness activities, outreach and technical skills to operate in conjunction with the Emergency Operation Center

•         Supports office systems for emergency response workflow; revises emergency forms; manages records related to emergencies and disasters; proposes resolutions to challenges as they relate to emergency activities, documentation and recovery

•         Performs emergency preparedness tasks that requires attention to detail and integration with plans, procedures and training tools

•         Maintains administrative records, supplies, inventory control and tests of disaster equipment related to community preparedness

•         Provides public education training

•         Responds to activations of the Emergency Operations Center

•         Act as the Office of Emergency Management Duty Officer on a periodic basis

•         Performs other emergency management activities as needed

Distinguishing Characteristics

This position requires an energetic, well focused, and detailed oriented applicant.   Under general supervision, the applicant would be responsible for analytic work of moderate difficulty in areas such as plans and procedure development; review and analysis of existing plans and newly proposed plans; generalized analysis of continuity between plans; organization and methods analysis; or personnel analysis.  Performs additional work as required.

The position also requires a high level of professionalism, excellent customer service skills, and a strong work ethic.  The position requires excellent judgment, initiative, integrity, analytical and organizational skills.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.  

The City of Sunnyvale is seeking a Building Inspector II to provide building construction inspections.  Our Building Safety team works as one solution-driven, cohesive team, and encourages leadership from the ground-up. Are you the next Building Inspector II to join our team?

The Building Inspector II is under the direction of the Senior Building Inspector. This position is part of a 12-person building inspection team working on a variety of projects from single-family, remodel, commercial tenant improvements in existing and new buildings, new construction of large development projects such as townhomes, apartments, hotels, and Class A office buildings.

The ideal candidate will have strong technical knowledge of the building codes, is a good communicator to coworkers, contractors, and other members of the public, and will be able to prepare clear, concise and comprehensive reports, correspondence and other required documents; maintain forms, records and field reports relative to inspection activities and to document findings.

The City of Sunnyvale offers:

• Comprehensive medical, dental, and vision benefits
• Classic CalPERS members have 4% of the employee contributions paid by the City, leaving only 3% for the employee to contribute.
• Retiree medical benefits available

A complete application packet will consist of a City of Sunnyvale employment application and responses to the required supplemental questions. The next review date will be Monday, April 17, 2023 at 9:00 am. For complete information regarding this opportunity, please visit: Sunnyvale.ca.gov.

Salary: $47.68 - $60.86 Hourly

Position:

The Emergency Coordinator classification is an entry-level position into the City Manager’s Office of Emergency Management.  The person fulfilling the job will report to the Director or Deputy Director of the Office of Emergency Management.

We are seeking energetic, well focused, and detailed oriented applicants.   Under general supervision, the applicant is responsible for analytic work in the areas of emergency management, instructional training, adult platform instruction, training scheduling and coordination of instructors, certification management, etc.  The position must be aware of the Office of Emergency Management’s plans and procedures and prepare training to implement the plans and programs. The position will also track available training through Bay Area, state, and federal resources. 

 Position and Duties:

The Training Coordinator position will focus on training and exercise activities.

The range of activities will include, but are not limited to, the following list.

• Support the implementation of a Multi-Year Training and Exercise Plan for the Emergency Operations Center staff.

• Manage a system to track available Urban Area Security Initiative, State, and Federal trainings to enhance delivery of instruction for Emergency Operation Center staff.

• Monitor State and Federal requirements for emergency management training, and be sure staff are aware of training opportunities to meet the requirements

• Facilitate the development of exercises within the City and exercises that engage community partners.

• Coordinate the delivery of designated contract training.

• Coordinate and track training attendance of the Office of Emergency Management, Emergency Operations Center and Department Operations Center staff.

• Coordinate with Office of Emergency Management staff, identify training needed to implement plans and protocols.

• Coordinate presentations and trainings on community preparedness, city preparedness activities, and outreach.

• Coordinate the public education program and requests for public engagement.

• As needed update the public education presentation materials and the employee Disaster Service Worker materials.

Typical Duties and Results

• Participate in the organization, administration, operations, and functions of the Office of Emergency Management

• Assist in coordinating applicable Office of Emergency Management programs with other city departments

• Conduct research on best practice activities of other like organizations

• Assist in developing reports related to how to implement state and federal guidance on emergency planning

• Perform emergency preparedness tasks that requires attention to detail and integration with plans, procedures and training tools

• Administrate the Learning Management System used to track Emergency Management training

• Maintain administrative records, supplies, inventory control and tests of disaster equipment

• Respond to activations of the Emergency Operations Center

• Act as the Office of Emergency Management Duty Officer on a periodic basis

• Perform other emergency management activities as needed

Minimum Knowledge of:

• Principles of effective written communication, including the preparation of clear and concise reports, documents, and revisions to documents

• Principles of administrative process and governmental organization

• Principles of adult learning

• Providing training to a culturally diverse community

Ability to:

• Work both independently and interdependently to ensure work is completed in an accurate, and timely fashion

• Promote and coordinate emergency preparedness messages

• Work with diverse groups, including volunteers

• Communicate effectively in written and oral form

• Be available to report to duty on a 24 hour a day basis, as needed

Preferred Experience in:

• Managing a Learning Management System

• Experience with content creation, graphic design and utilizing creative platforms for presentations/trainings

• Writing scopes of works for projects

• Working with executive level managers, elected officials and organization leaders

Distinguishing Characteristics

This is the entry into higher levels of the emergency management classification, where expertise is gathered in a specific field in order to progress into the more specialized class such as Emergency Planner.  Initially, supervision and training are given in detail, but as an incumbent becomes more capable, he/she works with a higher degree of independence.

These positions require someone with the ability to work both independently and interdependently to ensure work is completed in an accurate, and timely fashion.

The successful candidate will possess a high level of professionalism, excellent customer service skills, and a strong work ethic.  The position requires excellent judgment, initiative, integrity, analytical and organizational skills.