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DESCRIPTION/RESPONSIBILITIES:

Supervising Applications Analyst 

The Police Department is seeking to fill an opening for a Supervising Applications Analyst in the Systems Development Division of the Bureau of Technical Services.  This position will manage the Applications Sustainment Support team, including activities related to developing and maintaining major department wide applications, which includes the 911 Communications, Record Management Systems,  and Police Department operations.  This position will also develop, maintain, and update the methodologies that measure performance of various facets of Police Department applications.  This is a hands-on position whose daily activities include management of a team (currently consisting of 2 Information Systems Analysts, 2 Senior Systems Applications Analyst, Analyst, and Staff Specialist). The Systems Development Division supports a main campus and 22 field offices, ensuring availability and reliability of critical systems is paramount. This position reports directly to the Information Technology Manager. Excellent command of verbal and written communication skills is required. 

The responsibilities include, but are not limited to the following: 

     * Research, plan, and implement best practices and strategies that address the applications needs for the Department, including development, administration, upgrade of the various applications used by the Police Department (911 Communications, RMS, Business Intelligence, and PD Applications).

     * Provide administration for Department Database including the following: Install, configure, start/stop, upgrade, patch monitor , manage , performance tuning, troubleshooting and maintain database objects, third party tools, replication, and clustering

     * Maintain documentation of the database/instance configurations.

     * Configure database backups and ensure backups are executed successfully

     * Apply Security Technical Implementation Guideline (STIGs) on all databases.

     * Analyze issues holistically, from the application tier through the database down to the storage.

     * Resolve database, systems, and infrastructure-related issues.

     * Knowledge of Oracle and SQL DBMS and its components.   Specifically, the knowledge and experience needed to integrate with other applications from Oracle and SQL platforms.

     * Ability to read DB Schema and compose contrived and formal relationships between tables specifically to develop forms and applications and Crystal Report integration.

     * Knowledge and experience using Microsoft Visual Studio, Eclipse SDK or other enterprise development applications to develop Java, JavaScript, VB, C++, C# or other high level programming languages

     * Knowledge of configuration and deployment of Microsoft IIS and previous experience deploying Web applications using IIS.

     * Coordinate Department needs with stakeholders and Police Department Senior Staff, and create a mid-range plan of applications development and implementation.

     * Provide administrative oversight over the Systems Development Division personnel and contracts. Take ownership and act with a high sense of urgency.

Work closely with the City's IT Department in coordinating city wide applications and the utilization at the Police Department.  

The successful candidate will have solid information management experience, strong interpersonal and management skills, and hand-on experience with systems, equipment and methodologies used by police departments.  

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Competencies 

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.  Desirable competencies for this position include:

Job Expertise - Demonstrates knowledge and use of applicable Citywide and departmental procedures/policies; demonstrates knowledge and use of applicable federal and state rules and regulations. Knowledge of, and strong experience in, database development and programming such as; Oracle and SQL Server, as well as an understanding of complex database concepts and interfaces including the implications of different database designs. 

The ideal candidate will also possess a combination of the following knowledge and experience:

     * Oracle 11g and12c database, Oracle Data Guard, Oracle Enterprise Manager (OEM), Oracle Recovery Manager (RMAN), Oracle Database appliance (ODA)

     * Oracle Certified Professional (OCP) and/or MSCA is highly desirable

     * MS SQL Server Database Mirroring, MS Failover Cluster, SQL programming

     * UNIX  and /or Linux

     * PowerShell programming

Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently in a timely, accurate, respectful and friendly manner. 

Planning - Acts to align own unit's goals with the strategic direction of the organization; defines tasks and milestones to achieve objectives, while ensuring the optimal use of resources to meet those objectives.

Project Management - Ensures support for projects and implements agency goals and strategic objectives.

Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

Communication Skills - Communicates and listens effectively and responds in an timely, effective, positive and respectful manner; written reports and correspondence are accurate, complete, current; well-organized, legible, concise, neat, and in proper grammatical form; responds to statements and comments of others in a way that reflects understanding of the content and the accompanying emotion; asks clarifying questions to assure understanding of what the speaker intended, ensures consistent communication takes place within area of responsibility

Technology Use/Management - Uses efficient and cost effective approaches to integrate technology into the workplace and improve program effectiveness.

Management - Evaluates priorities to ensure the 'true' top priorities are handled satisfactorily; sets clear goals for the employees and the work unit.

Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction.

Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions.

Creativity - Addresses objectives and problems while questioning traditional assumptions/solutions in order to generate creative ideas and new ways of doing business; exhibits creativity and innovation when contributing to organizational and individual objectives; seeks out opportunities to improve, streamline, reinvent work processes.

Selection Process

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process.  Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise.

You will be prompted to answer the following job-specific questions during the online application process:

* Please describe in detail of your work experience and includes years of experience. Your experience should be consistent with your work history.  

*Please describe in detail your recent participation in a software development project, your role, summary of the project approach and the key factors that contributed to the success of the project. 

*Please describe in detail your experience with Information Technology within the Police Department, or in a similar setting. How do you believe your previous experience and responsibilities would transfer into this position?

You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration.

If you have questions about the duties of this position, please contact Rudy Yeung (rudy.yeung@sanjoseca.gov.)

If you have questions about the selection or hiring processes, please contact Alexandria Rodriguez (Alexandria.Rodriguez@sanjoseca.gov. ) 

Please click the links below for complete details regarding this recruitment.

San Mateo County Health is seeking a well-qualified individual for the position of IS Application Support Analyst II – Behavioral Health & Recovery Services - Extra Help.
 
The current vacancy is extra help in the Health Information Technology Division. This position is currently located in San Mateo, CA, but will travel/drive throughout the County to perform duties of the job.
 
Primary responsibilities will include:   

• Interviews, analyzes, and documents end user work processes and systems requirements; conducts systems walk-throughs and technical reviews; develops or refines system specifications, including evaluating and testing vendor software packages for conformance with user requirements and priorities.
• Project Coordination, monitor existing and upcoming projects, evaluate project requests and write business requirements document for proposed projects
• Ability to create and gather business requirements from end users/new requests
• Liaison with Information Services Department (ISD) to ensure that department needs are addressed and met
• Consults with supervisors regarding information technology related issues, needs, and services; conducts special research assignments, gathers data, and prepares reports for consideration by management or special committees.
• Develops and recommends comprehensive standards, policies, procedures, and technical documentation.
• Responds to and resolves software users' inquiries and complaints and escalates problems or issues to vendor representatives as needed.
• Troubleshoots and/or resolves application-related issues in-person, over the phone or remotely.
• Individually or as a team member, works on and is responsible for software applications research, development, conversion, installation, and maintenance projects, including planning, organizing, and defining project requirements, methods, and end objectives in consultation with end users; coordinates project activities with team members, other section staff, user representatives, and outside vendors.

Please click the links below for complete details regarding this recruitment.

Are you a motivated, energetic, and creative individual interested in working for an agency making a difference for people in Santa Clara County? Are you detail-oriented yet able to understand the big picture? The award-winning Santa Clara County Housing Authority (SCCHA) is looking for talented individuals to be a part of a collaborative, innovative organization dedicated to making homes and growing communities in Santa Clara County. 

The Executive Department, which provides strategic direction to all departments and executes the long-term vision for the Agency under the direction of the Board of Commissioners, is currently seeking applicants for a Management Analyst position. Serving as Clerk of the Board, the Management Analyst will work directly with the Executive Management Team providing professional-level administrative support for the Board of Commissioners and Affiliate Boards, including maintaining official records of actions and coordinating activities between departments. The position will also be assigned special projects in general support of the department and agency, such as: policy review and development; compiling and analyzing data; developing Request for Proposals (RFPs); contract development and administration; budget development and expenditure tracking; and participation on inter-departmental projects and teams.

Desirable qualifications include prior analytical experience, preferably working with a council, board or commission, the ability to multi-task in a fast-paced environment, and the ability to work collaboratively with others as well as independently.

TO VIEW JOB ANNOUNCEMENT, CLICK ON THE 'JOB ANNOUNCEMENT URL' BELOW.

San Mateo County Health is seeking a highly qualified

IT Business Analyst II - Limited Term 
for their Health IT Division.

To view the online brochure for this recruitment please follow this link:
https://jobs.smcgov.org/BA-II

The individual in this position performs complex and technical systems maintenance, operational duties, and/or modification of application systems; serves as a liaison between system users and information technology staff, vendors, and service providers; provides technical and analytical support and training to system users; performs system administration functions to ensure security and effective operation; develops and maintains a variety of automated files, records, and databases; prepares and distributes new procedures, training materials, and a variety of scheduled and adhoc reports; and performs related work as required. This position will support multiple divisions within the Health System such as Administration, Emergency Medical Services, Finance, and Public Health, Policy and Planning.

 
IS Business Analyst II is the journey-level class in the IS Business Analyst series and is responsible for serving as a liaison between system users and information technology staff, vendors, and service providers.  Responsibilities require the use of tact, discretion, and independent judgment and to have full and thorough knowledge of the concepts, practices, procedures, and policies of assigned function.  

This is a limited term, at-will position.  Limited Term Employees are assigned to assignments not to exceed three years. They receive medical and dental benefits, similar to regular employees, and a defined contribution retirement plan. 
 
Information for current county employees: Current and regular County of San Mateo Employees who are interested in this assignment must submit an application and compete in the recruitment process. If you are successful in the recruitment and are being considered for the assignment, HR will work directly with you and/or your department for options. Please note that there is no guarantee that you will be allowed by your department to rotate into this assignment nor are your departments obligated to allow you to take on this assignment. The salary range for this position is "as is" and non-negotiable.

The actual salary shall be determined by the final candidate’s qualifications and experience. In addition to the starting salary, employees in the Deputy Director classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. 

The City of San José Information Technology Department (ITD) is seeking an exceptional Deputy Chief Information Officer (CIO) to lead its Business Solutions Division and to serve on the City’s IT Executive Staff.

The Business Solutions Division is in the midst of a strategic rebuild. This leadership position will inspire team members and nurture a culture that is collaborative and customer centric at its core. The position is critical in helping the City achieve ambitious goals to innovate, accelerate delivery of solutions, and support deep collaboration to provide remarkable value to City customers. The current portfolio includes collaboration, productivity, database administration and enterprise resource planning. Additionally, the City will see continued growth in its Smart Cities and Internet-of-Things solutions portfolios the coming years. This IT leader will play a key role in helping to define those paths.

The ideal leader of this division will plan, guide, and develop the team to provide World-class solutions through strong and integrated technology platforms, while also preparing the team for future technology investments focusing on:

• Superior customer experience, usability, user adoption and change management;
• Sustainable systems through strong strategic and technical planning; and
• Security and interoperability through identity, data, multi-cloud, and application service integrations.

Working under the CIO and Assistant Chief Information Officer (ACIO), collaboration, responsiveness, employee development, and effective relationship management with teams across the City are critical to success for this IT leader. They will foster a team that is engaged, embraces innovation and change, and exemplifies exceptional customer service in delivering solutions that support City services to the residents of San Jose. The role is truly a player-coach—a person who can define a technical vision and architecture with their team, build each contributor up to execute that direction, work directly with the technologies, and enhance the larger City organization through the solutions and services their teams provide.

When the Business Solutions group does well, they help San Jose’s families thrive and our businesses grow.

Responsibilities:

The Business Solutions Deputy CIO oversees a team of approximately 30 contributors and a portfolio of over 140 main business applications and growing. The team oversees a technical environment consisting of PeopleSoft HCM/Payroll; Cayenta FMS; Taleo; Hyperion; Oracle and MSSQL databases; Office 365 and SharePoint; Azure solutions; enterprise reporting and data visualization; and database administration services.

The City practices agile and waterfall project management, reporting to an executive scrum of scrums, matching the appropriate methods to the initiative.

Specific responsibilities include:

1.     Direct and lead multiple teams by establishing division goals and performance standards, conducting regular evaluations of the staff members' performance, and coaching staff members on performance and career development consistent with the departmental mission and expectations.

2.     Proactively monitor technology solutions and plan for system roadmaps that  will benefit the City's ability to provide services in the most efficient and cost-effective manner.

3.     Manages and develops the skills and competency of information technology staff based on current needs as well as emerging technologies or business strategies needed to support all work initiatives.

4.     In partnership with business leadership, understand strategic goals, objectives and high level requirements of City departments.

5.     Direct the allocation of resources to achieve timely outcomes and measurable goals within budget; recommend IT spending and participate in collaborative resource planning processes to ensure high-quality services at the lowest cost to the organization.

Desired Qualifications:

• Strong product and project management experience and results, preferably including use of both agile and traditional approaches
• Strong personnel management skills, including staff development, coaching, evaluation, and hiring
• SharePoint managed as enterprise content management, intranet, eDiscovery, and/or online workflow solution
• Applied knowledge of systems, networking, and cloud services
• Strong communication, collaboration and conflict resolution skills, as well as, a high degree of emotional intelligence
• 3+ years of successful experience managing enterprise data and integration services to successful outcomes
• 3+ years of successful experience managing human resources, financials, and budget systems to successful outcomes
• PeopleSoft 9.2 and ongoing releases for Enterprise Resource Planning
• Implementing and managing business process automation and workflow solutions
• Implementation of change and release management processes and business architecture that yield a high-degree of business alignment

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Competencies

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:

Job Expertise – Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.

Leadership – Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction.

Project Management – Ensures support for projects and implements agency goals and strategic objectives.

Conflict Management – Uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people, by presenting the facts, analysis, and conclusions or solutions that show command of content and perspectives and interests of the audience.

Creativity – Addresses objectives and problems while questioning traditional assumptions/solutions in order to generate creative ideas and new ways of doing business; exhibits creativity and innovation when contributing to organizational and individual objectives; seeks out opportunities to improve, streamline, reinvent work processes.

Analytical Thinking – Approaching a problem or situation by using a logical, systematic, sequential approach.

Vision/Strategic Thinking – Supports, promotes, and ensures alignment with the organization’s vision and values; understands how an organization must change in light of internal and external trends and influences; builds a shared vision with others and influences others to translate vision to action.

Communication Skills – Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.

The Information Services Department of the County of San Mateo is seeking highly-qualified candidates for the position of IT APPLICATIONS DEVELOPER - CJI.

To view the online brochure for this recruitment please follow this link: