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Network Technician II: annual salary range is $68,827.20 - $83,657.60, hourly range is $33.09 - $40.22

Network Technician III: annual salary range is $76,273.60 - $92,747.20, hourly range is $36.67 - $44.59

The San Jose Police Department requires data and communications resources to be functioning twenty-four hours per day, seven days a week, 365 days per year.  The Police Department has the largest network in the City.  The Police WAN include 21 remote sites.  The Local Area Network (LAN) provides network connectivity to over 1,000 desktop computers, 440 Mobile Data computers, and over 80 data servers.  The department uses software applications to monitor networks, systems, and management of help desk requests.  The department's main network is currently using Microsoft Active Directory.

This position, working under the supervision of the Department Information Technology Manager in Systems Development Division will be responsible for the following functions:

·         Maintain vehicle Mobile Data Computers (MDCs) and Automated Information System (AIS) workstations

·         Respond to Help Desk requests, network troubleshooting (wired and wireless) up to the switch level.

·         Maintain and troubleshoot the department VoIP phone systems, and troubleshoot Windows operating systems (Windows 7 and Windows 10)

·         Install and manage desktop systems, manage virus protection, and the Police Department's network system.

Preferred: Microsoft Certified Professional Certification

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

The Department of Public Works is seeking to fill an Information Systems Analyst position to function as a member of the Enterprise Asset Management Group in the Technology Services Section. The primary role of this position is to act as the technical lead supporting and managing a fully implemented activity-based asset management application with an Oracle backend database (FleetFocus by AssetWorks) and performing all duties necessary for maintaining, supporting, and optimizing systems supporting the Fleet Division.

This position must ensure business processes for users are documented and that systems meet customer expectations. This position is responsible for ongoing user training, report creation (using tools such as Crystal Reports), system administration, system support, maintenance, programming efforts, and must maintain excellent customer relations. This is a professional level position in the IT professional management series and may be expected to act in a supervisory role.

The ideal candidate must be able to work in a dynamic environment and effectively perform operational tasks in addition to implementing projects. The position will function with minimum supervision and must be a critical thinker and effective decision maker regarding database, application, policy, and procedure. Written and verbal communication skills are very important since this position will be the point of contact for internal customer technical support, client and division staff training, and Assetworks technical support. This position will mainly focus on duties outlined above but may be responsible at any time for new system implementation.

Duties may include but are not limited to:

• Master, manage, and support all modules of AssetWorks FleetFocus fleet management software (FleetFocus) application used by the Department of Public Works Fleet Division. 

• Plan, coordinate, and implement all application upgrades. Test and resolve production support problems in a prompt and efficient manner, including providing ITD DBA with all Oracle database scripts and structure to implement.

• Liaise with AssetWorks on the development of system enhancements to overcome known problems or further fulfill user requirements.

• Lead all QA, testing, and documentation of new releases within the FleetFocus platform.

• Develop, test, deploy and maintain hosted and web applications to address the Fleet Division business needs.

• Coordinate and maintain database objects (tables, views, stored procedures and packages) to support FleetFocus functionality.

• Develop reports using Crystal Reports or reporting services within the FleetFocus platform or other technology supporting the Fleet Division.

• Communicate effectively orally and in writing to technical and non-technical audiences.

• Act as subject matter expert for FleetFocus application and remain up-to-date with FleetFocus and general fleet management technology development trends, keeping knowledge and skills current.

• Manage Verizon NetworkFleet and GeoTab portals to maintain a digital blueprint of every aspect of a vehicle's operation.

• Build and deploy data visualization tools using Tableau and Microsoft Power BI to help department management access and interpret data.

This recruitment may be used to fill multiple positions in this or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

The City of San Bruno invites your interest for the position of Finance Director. Please read the recruitment brochure for information on the position, benefits, and application process. To be considered for this opportunity, please submit your resume and cover letter electronically to www.peckhamandmckenney.com. 

The City of San Bruno is an Equal Opportunity Employer (EOE) and provides equal employment opportunities without regard to race, color, ancestry, religion, creed, age, physical or mental disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by federal, state or local laws in its employment actions, decisions, policies and practices. If you require special accommodations, please contact us to discuss your needs.

Applications will be accepted until Friday, November 6, 2020 OR upon receipt of the first 100 applications- whichever occurs first.

Interviews: TBA

Resumes are not accepted in lieu of completing a city application.

DEFINITION

PC/LAN Technician I: Under supervision, performs skilled technical work on the City’s Personal Computers and Local Area Network, and network servers, including hardware, software and peripherals, and performs other duties as assigned.

PC/LAN Technician II: Under general supervision, performs complex technical work on the City’s Personal Computers and Local Area Network, and networks servers, including hardware, software, and peripherals, may supervise the work of lower level staff, and perform other duties as assigned. Positions in this class require frequent use of a high degree of independent judgment and interpretative ability. Duties do not always follow standard routines; the employee recommends changes in methods and procedures when necessary. The class is required to have operating knowledge of computer systems and greater overall experience.

Positions in the PC/LAN Technician II classification are flexibly staffed and normally filled from advancement from the PC/LAN Technician I class, or when filled from the outside, require specific technology experience. Appointment to this class requires the employee to be performing substantially the full range of PC/LAN Technician duties and to meet the qualifications for the class. The class requires the ability to work independently exercising judgment and initiative and a greater knowledge of the City’s computer systems.

EXAMPLES OF DUTIES

Analyzes, troubleshoots, and repairs computer systems and peripherals; provides end- user support for hardware and desktop applications; assists end-users in understanding personal computer functions and software application features; installs, replaces, and upgrades personal computer hardware, software and peripherals; may assist in developing and presenting training programs for end users; provides day-to-day support and maintenance of the City’s phone system.

MINIMUM QUALIFICATIONS

Knowledge of: Microsoft Office automation applications and operating systems; network infrastructure devices such as hubs, routers, and switches; TCP/IP and other network protocols; antivirus and other security precautions; PC hardware/software troubleshooting and resolution; network security; system backup and recovery techniques; file system management; hardware setup and configuration.

Ability to: Apply industry-standard techniques for servicing personal computers, including installation, upgrade, and replacement of hardware, software, and peripherals; lift and move computers and related equipment safely; interact positively and cooperate with co-workers, respond politely to customers, work as a team member, function under demanding time pressure, respond in a positive manner to supervision, and attend work and perform duties on a regular and consistent basis.

Experience:

PC/LAN Technician I: A minimum of one year of full-time experience in maintenance of personal computers.

PC/LAN Technician II: Three years of full-time experience in maintenance of personal computers.

Education:

PC/LAN Technician I: Graduation from high school or equivalent.

PC/LAN Technician II: Graduation from high school or equivalent.  An Associate Degree or vocational training in Computer Science or a related field, and/or an A+ Certification is desirable.

License: Possession of a valid Class C California Driver’s License.

Are you a motivated, energetic, and creative individual interested in working for an agency making a difference for people in Santa Clara County? Are you detail-oriented yet able to understand the big picture? The award-winning Santa Clara County Housing Authority (SCCHA) is looking for talented individuals to be a part of a collaborative, innovative organization dedicated to making homes and growing communities in Santa Clara County.  

We are currently seeking applicants for an Applications Administrator position in the Information Technology Department. Reporting to the IT Infrastructure Superviosor, the Applications Administrator will coordinate, implement, and manage the Housing Authority’s (Agency’s) business applications portfolio; performs technical assessments of recommended business application solutions based on end-user needs; coordinates support and monitors the performance and reliability of business applications; performs related work as required.  

TO VIEW JOB ANNOUNCEMENT, CLICK ON THE 'JOB ANNOUNCEMENT URL' BELOW.

Are you a motivated, energetic, and creative individual interested in working for an agency making a difference for people in Santa Clara County? Are you detail-oriented yet able to understand the big picture? The award-winning Santa Clara County Housing Authority (SCCHA) is looking for talented individuals to be a part of a collaborative, innovative organization dedicated to making homes and growing communities in Santa Clara County.  

We are currently seeking applicants for a Database Administrator position in the Information Technology Department. Reporting to the Assistant Director of IT and Facilities, the Database Administrator will perform high-level database and application management and planning to ensure reliability, resilience and expandability to meet current and future business needs and organizational goals. The Database Administrator actively participates and collaborates with Housing operations by providing leadership and vision for maximizing the organization’s investment in its core, foundational housing workflow product. The responsibilities include leading and facilitating technical and functional operations for Section 8 technology, software/application and associated interfaces. This position will own Section 8 database security in compliance with SCCHA policy, provide physical and virtual model recommendations and manage escalation support for Section 8 technology products.  

TO VIEW JOB ANNOUNCEMENT, CLICK ON THE 'JOB ANNOUNCEMENT URL' BELOW.

The actual salary shall be determined by the final candidate’s qualifications and experience.  In addition to the starting salary, employees in the Enterprise Technology Manager classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. 

The City of San José, Information Technology Department is seeking an Enterprise Resource Planning (ERP) & Business Applications Manager responsible for delivering technology supporting Human Resources, Enterprise Financials, Forecast & Budgeting, Revenue Management, Recruitment, Expense Management, and Payroll business functions.

The ideal candidate will possess excellent technical and system design skills and must be able to effectively turn complex business requirements into a product roadmap and deliver scalable and secure application solutions. The preferred candidate will have strong development and management skills with hands-on experience implementing ERP systems and be able to write code if necessary. Project management skills such as creating and managing project plans, resource allocation, and functional / technical design reviews is required.

Responsibilities:

• Owns management of all aspects of system design and coding, including coordination and tracking of all development activities, status and issues.

• Owns the product vision, strategy, and roadmap for ERP and Cloud applications by collaborating with product owners, stakeholders, and developers.

• Recommends modernization and upgrades of existing business solutions and works closely with functional leads on process re-engineering efforts through presentations and demonstrations.

• Establishes and institutionalizes formal development methodologies, processes, procedures and tools across projects. Ensures all development projects follow standardized procedures.

• Creates/ reviews functional specifications with business users and recommends system designs that can be developed and deployed quickly. Reviews technical specifications with developers to ensure application design meets functional requirements and provides leadership to developers.

• Collaborates on planning, forecasting and resource management for multiple concurrent projects. Manages vendor technology relationships where external services or package solutions are leveraged.

• As a member of the team supporting mission critical applications, be available to respond to all system problems on a 24-hours per day 7-day per week basis

• Ability to multi-tasking and work prioritization is a must for this candidate.

• Works with team members to develop skills and deliver state-of-the-art solutions

• Defines and delivers solutions using PeopleSoft 9.2, Cayenta, Hyperion, and other peripheral applications as needed by business.

• Responsible for on-time month-end, quarter-end, and year-end financial close processes.

• Responsible for on-time and flawless execution of payroll processes on bi-weekly frequency.

• Responsible for hub-and-spoke data warehouse model for enterprise data exchanges and reporting

• Oversees governance and project management activities for the ERP and Business Applications space to ensure user adoption, while simultaneously providing standardization necessary for security, compliance and discoverability.

If you are looking for an exciting opportunity, passionate about making a difference with civic tech through ERP solutions and have an excellent record of leading essential business-technical programs, this is the role for you!

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Competencies

The ideal candidate will possess the following desirable competencies, as demonstrated in past and current employment history:

Job Expertise – Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.

• 5 or more years of experience architecting and implementing a vision, strategy and roadmap for ERP and other business applications serving Human Resources, Financials, Forecast and Budgeting, Payroll, Recruitment, and other business functions.

• Advanced knowledge and experience managing Enterprise ERP applications such as PeopleSoft, Oracle, and/or Workday.

• Deep technical and architectural understanding of administration and functional capabilities of Human Resources, Payroll, Financial Systems, Forecasting and Budgeting, and other business applications.

• Proven ability to lead business solutions projects to successful conclusion with diverse teams to effectively achieve scalable, secure, and efficient business solutions.

• Establish excellent relationship management and strategic planning skills to work with functional leads and stakeholders to develop product roadmaps and plans.

Project Management – Ensures support for projects and implements agency goals and strategic objectives.

Leadership – Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction.

Analytical Thinking – Approaches a problem or situation by using a logical, systematic, sequential approach.

Change Management – Demonstrates support for innovation and for organizational changes needed to improve the organization's effectiveness; facilitates the implementation and acceptance of change within the workplace.

Problem Solving – Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

Vision/ Strategic Thinking – Supports, promotes, and ensures alignment with the organization’s vision and values; understands how an organization must change in light of internal and external trends and influences; builds a shared vision with others and influences others to translate vision to action.

Communication Skills – Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.

The Menlo Park Fire Protection District invites you to apply for the position of Information Technology Support Assistant (Public Service Assistant I/II).  This is a part-time, temporary position for the technically oriented person that requires flexible hours.  It is an ideal opportunity for a MIS, Computer Engineering, or Computer Science major, college graduate or for those who are computer literate and would like to develop skills and gain hands-on experience in website management and help-desk and desktop support. This position reports to the IT Manager.

Job Summary

Perform all aspects of support related to the day to day computing needs for District employees. Provide support via phone, e-mail and Intranet as well as perform problem determination at the users’ workstations throughout the District.
 

Responsibilities

• Diagnose and resolve desktop computer problems and requests from users in a timely manner. Provide assistance via phone, e-mail, remote access, and onsite support; escalating more complex requests to senior staff members. Log requests into the help system
• Install, configure, and troubleshoot hardware, including desktops, laptops, peripherals, network equipment
• Install, configure, and troubleshoot software packages, including operating systems, desktop software and custom applications
• Conduct internal software upgrades
• Maintain inventory and prep hardware for recycling. Assist in creating documentation and training manuals.
• Data Entry. Input and Quality Control Index customize forms to database
• Train end-users in operating systems, application programs, and basic computer functionality.
• Special Projects assigned

Minimum Qualifications

• Attention to detail
• Analyze situations accurately and adopt an effective course of action.
• Ability to maintain calm demeanor under customer deadline pressures
• Excellent communication skills, both written and verbal
• Maintain confidentiality.
• Strong initiative, self-motivation, and ability to complete tasks on time
• Ability to work well in a fast-paced, team environment
• Working knowledge of  Windows 10 / OS X Desktop Operating Systems
• Working Knowledge of the Microsoft Office Suite / Office 365
• Working knowledge of IOS operating system for tablets and phones
• Familiarity of Desktop and Laptop hardware components
• Familiarity with basic IT concepts

Additional Qualifications

• Working towards a Degree in Computer Science, Computer Engineering, Information System Technology or related degree
• Knowledge of network protocols and topology a plus
• Preferred A+ Certification and/or Network+ Certification
• Knowledge of imaging software a plus

Selection Process

Applications are accepted until filled.  Interested candidates are encouraged to apply early.   Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the process.  Meeting the minimum qualifications does not guarantee continuation in the process.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

The Information Services Department of the County of San Mateo is seeking highly-qualified candidates for the position of IT APPLICATIONS DEVELOPER - CJI.

To view the online brochure for this recruitment please follow this link: