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The City of Sunnyvale invites you to apply for the position of Public Safety Communications Manager.  As the Dispatch Manager for the Department of Public Safety, your role is to manage and coordinate all aspects of the centralized emergency communications operation; supervise Senior Public Safety Dispatchers and direct all communications dispatch functions. The ideal candidate will have a commitment to serving the community and have outstanding interpersonal and technical skills.  We are also looking for strong leadership skills as well as the ability to establish effective working relationships and collaborate with stakeholders.

The City of Sunnyvale provides an excellent benefits package. A complete application packet will consist of a City of Sunnyvale employment application and responses to the supplemental questions.   The final filing date is November 30, 2020 at 5:00 pm. For complete information regarding this opportunity, please visit www.sunnyvale.ca.gov      

Public Safety Communications Manager

$59.21 - $71.40 Hourly

$123,160.00 - $148,517.00 Annually

Please click on the Job PDF to view the job announcement.

The City of Sunnyvale invites applications for Public Safety Dispatcher in Training.  Under supervision and in a trainee capacity, processes emergency and non-emergency calls for service; dispatches police, fire-fighting, medical, rescue, animal control or other emergency equipment, by telephone or radio, utilizing complex technical aids, such as computer aided dispatch systems (CAD); and, performs other related duties as assigned.

Public Safety Dispatcher-In-Training is the entry and trainee level in the public safety dispatcher series. Under close supervision, incumbents are trained in dispatching techniques, equipment and protocols. Work assignments change frequently in order to facilitate training. Employees are subject to daily and weekly observation reports until they demonstrate the ability to perform independently. This classification is distinguished from the higher level Public Safety Dispatcher in that the latter is the fully trained, journey level classification in the series.

This is an alternately staffed classification. Public Safety Dispatcher-In-Training incumbents are required to achieve the knowledge, skills and abilities necessary to advance to the Public Safety Dispatcher level within the twelve-month probationary period.

The City of Sunnyvale provides an excellent benefit package. A complete application packet will consist of a City of Sunnyvale employment application, responses to the required supplemental questions, a current (dated within one year of application) T-Score of 55 or higher on the POST Entry-level Dispatcher Selection Test Battery, and a typing certificate verifying 35 or more net words per minute (online and in-person typing certificates will be accepted for this specific recruitment).

The position opens July 29, 2020 and is open continuous with the first application review on August 18, 2020.For complete information regarding this opportunity, please visit: Sunnyvale.ca.gov, Search: City Jobs.

Location

70 N First Street Campbell, 95008

Description

The City of Campbell announces an employment opportunity for: Public Safety Dispatch

Open Date: Monday, August 12, 2019

Close Date: Continuous Recruitment

Salary: $7,826.00 – 9,512.53 per month DOE

Public Safety Dispatcher: Under general supervision, to receive and transmit routine and emergency telephone, radio and computer messages; to keep a variety of police records; and to do related work as required.

Typical Duties: On an assigned shift, receives and transmits information by telephone; receives and transmits voice radio calls from Police, Mutual Aid Frequencies, and Public Works units; obtains and records information; dispatches appropriate equipment to emergency scenes; keeps radio contact with units on patrol and on assignment; maintains a variety of records including, but not limited to, logs of calls for service and case log of criminal incidents; operates telecommunications and information systems including computer aided dispatch (CAD) and the 9-1-1 telephone system and computer equipment; monitors a variety of radio frequencies which may result in the transmission of assignments or requests to other agencies.

Minimum Qualifications:

Education & Experience: Equivalent to graduation from high school. Two years clerical experience with public contact responsibilities or closely related experience.

Knowledge of: Modern office methods and procedures; correct English usage, spelling, punctuation and grammar.

Ability to: React quickly and calmly to emergency situations; meet the public with courtesy and tact; establish and maintain cooperative working relationships; understand and interpret map information; understand and carry out  verbal and written directions; learn police procedures and assume responsibility for performing assigned duties with a minimum of supervision; learn the operation of radio communications  and computer equipment; hear accurately and distinctly; speak clearly and precisely; write legibly; work any assigned shift (day, swing, midnight, or a variation including weekends and holidays); accurately input a variety of material on a computer keyboard at a rate that satisfies the needs of the department.

Hours of Work: Public Safety Dispatchers typically work 40 hours per week (4/10 Plan) on a six-month rotating shift basis – days, evenings, midnights – or a variation including weekends and holidays.

Application Process:  Required documents for application:

Applicants must also submit proof of successful completion of either the Criticall Dispatcher test with a passing score or the P.O.S.T. Entry-level Dispatcher Test with a T-score of 50 or above.  The P.O.S.T Entry-level Dispatcher Test and the Criticall Dispatcher will be held at the South Bay Regional Public Safety Training Coyote  and you will need to call to check dates, and make an apppointment.  Please make arrangements to sign up for one of these tests in advance.   

Lateral applicants that are currently employed as a Public Safety Dispatcher (non-probationary) do not need to submit proof of test scores, however a California POST Dispatcher Academy Certificate is required.

A typing certificate certifying a minimum of 40 wpm dated within one year of the application date must be submitted along with the City application.  Online typing certificates will be accepted.  If you do not have a typing certificate and would like to take the test in person, please schedule an appointment at a vocational school, or a staffing agency. Express Employment in San Jose offers typing certification tests.  To schedule, please call (408)378-2700.

Applicants are encouraged to apply as soon as possible. This recruitment may close once a sufficient number of qualifying applications have been received. A completed employment application, supplemental questionnaire, and typing certificate must be received by the Human Resources Division. City employment applications may obtained by visiting the City’s website at https://www.ci.campbell.ca.us or www.calopps.org. Supporting documents can also be emailed to salinaf@cityofcampbell.com or delivered to Campbell City Hall, HR Division, 70 N First Street Campbell, CA 95008 or faxed to 408-374-6889.  Postmarks, emails and faxes of the application will not be accepted. Please do not substitute “see résumé” on the employment history section of the application.  PLEASE NOTE: Your application will be rejected if any of the required documents are not included in your application packet.

Testing Process:

Applicants meeting the employment standards as stated may be invited to continue in the selection process. Prior to hiring, applicants must pass a background investigation, a polygraph examination, a psychological exam, and a medical examination.

For questions regarding this recruitment, please call City of Campbell Human Resources at 408-866-2122 or email hr@cityofcampbell.com.

The City of Sunnyvale is seeking to fill the position of Public Safety Dispatcher with an energetic and highly motivated individual who possesses excellent customer service, technical and interpersonal skills.

 
Under general supervision of the Senior Public Safety Dispatcher, processes emergency and non-emergency calls for service; dispatches police, fire-fighting, medical, rescue, animal control or other emergency equipment, by telephone or radio, utilizing complex technical aids, such as computer aided dispatch systems (CAD); and performs related work as required.

The minimum qualifications required for this position are: Graduation from high school or tested equivalent; and Two years of experience within the last five years dispatching police and/or fire services for a public safety agency utilizing contemporary dispatching technical tools, including computer aided dispatching systems; or successful completion of probation as a Public Safety Dispatcher-in-Training with the City of Sunnyvale.

The City of Sunnyvale provides an excellent benefits package. A complete application packet will consist of a City of Sunnyvale employment application, responses to the required supplemental questions and a current (dated within one year of application) typing certificate verifying 35 or more net words per minute (online typing certificates will not be accepted). The position opens January 24, 2019 and is open continuous.

For complete information regarding this current opportunity, please visit: Sunnyvale.ca.gov and click on JOBS.

Salary $93,795.31 - $114,008.75 Annually

The City of Sunnyvale invites applications for the Public Safety Officer - In Training. The position of Public Safety Officer-In Training is a non-sworn, training classification while incumbents are attending the police and fire academies. Upon successful completion of the police academy, incumbents will be promoted to the sworn, training position of Public Safety Officer I. Upon successful completion of all required training, incumbents will be promoted to the sworn position of Public Safety Officer II.

The City of Sunnyvale provides an excellent benefits package, including 6% City-paid Employee PERS contribution and the 2.7% at 57 retirement plan. A complete application packet will consist of a City of Sunnyvale employment application, responses to the required supplemental questions, current dated within 30 days DMV printout, current dated within one year of application T-Score, and current dated within one year Work SampleTest Battery (WSTB) Results . The position opens July 1, 2020 and will remain open continuously. For complete information regarding this opportunity, go to sunnyvale.ca.gov, Search: Jobs.

 Salary: $104,353.60 - $120,785.60 Annually