About the Department
The City of San José’s Department of Parks, Recreation and Neighborhood Services (PRNS) is looking for people who want to make San José a better place to live. Our mission is to connect people through parks, recreation, and neighborhood services for an active San José. ActivateSJ, PRNS’ latest strategic work plan, is committed to establishing healthy communities that inspire belonging by following the guiding principles of stewardship, nature, equity & access, identity, and public life.
The Department creates and activates thriving places where people live, work, play, and learn, which includes over 40 community centers, 10 regional parks, over 200 neighborhood parks, Happy Hollow Park & Zoo, 290 playgrounds, and 65 miles of trail. We take a fun approach to public service, and value the public’s trust. Our team is collaborative, supportive, and innovative. We are a fast-paced organization that takes decisive action after thoughtful planning.
For more information, please visit activatesj.org.
Position Duties
The Parks, Recreation and Neighborhood Services Department is currently seeking to fill one (1) full-time Parks Manager vacancy in the Parks Division at Happy Hollow Park & Zoo.
The total salary range for the Parks Manager classification is $143,860.08 - $175,309.68 annually.
This salary range includes an approximate five percent (5%) ongoing non-pensionable pay. Actual salary shall be determined by the final candidates’ qualifications and experience.
The City of San José’s Parks, Recreation and Neighborhood Services Department (PRNS) is seeking an innovative and results-driven Parks Manager to lead Happy Hollow Park & Zoo (HHPZ) — the City’s flagship destination known for its blend of family recreation, wildlife conservation, and environmental education.
The Parks Manager serves as the General Manager for Happy Hollow Park & Zoo (HHPZ), providing strategic leadership and operational oversight for all facets of the park and zoo. This includes animal care and welfare, rides and attractions, entertainment programs, maintenance, guest services, food and beverage, business operations, education, and conservation programming. The position ensures the delivery of safe, high-quality experiences for guests, animals and staff while advancing the City’s goals of equity, stewardship, and sustainability.
Key Responsibilities
Direct daily operations of HHPZ, including animal care, maintenance, attractions, guest services, security and public programming. Oversee business operations such as admissions, concessions, memberships, and revenue programs to ensure fiscal sustainability and continuous improvement. Lead and develop a diverse team of staff and supervisors, fostering a culture of collaboration, accountability, and innovation. Develop and manage operating and capital budgets, contracts, and vendor relationships. Plan and implement capital improvement projects, including animal exhibit renovations, infrastructure upgrades, and facility enhancements.
