THE POSITION
The City of Dublin is currently seeking a seasoned Chief Information Security Officer (CISO) to oversee and implement City policy regarding information technology and information security use, direct the activities of the Information Systems Division, and participate as a member of the City Manager’s Office management team in departmental policy development and administrative planning.
EXAMPLES OF DUTIES
The following key elements describe the basic duties and responsibilities of the position:
- Administers, manages, coordinates, installs and upgrades the City's computer, network, telecommunications, and information technology hardware and software including City operated Wi-Fi networks; security systems including surveillance systems, alarms and access control technology; City's fiber network; and phone systems.
- Designs and develops requirements for systems technology, systems security and applications; performs and/or directs systems design work, operations and maintenance, program development, integration testing, deployment, training, and documentation.
- Establishes controls on data, system security and policy on the use of technology and application to City programs; analyzes procedures and recommends improvements; prepares reports.
- Prepares, manages, and monitors the Division budget; estimates costs and impact of new technology and applications; consults with and advises City management on information technology, systems security, policies, and the status of projects; develops procedures for handling data, operations activities, systems security and departmental requests for new technology and services.
- Confers with vendors and assists departments in assessing applicability to City's standards and needs; evaluates and purchases all information technology hardware; ensures cost effectiveness and compatibility with existing systems; serves as liaison between vendors, purchasing, and City departments; negotiates with vendors to purchase information technology hardware and software.
- Selects, supervises, and evaluates the work of consultants and integrates consultant's work into the City's technology program; writes bid specifications for new equipment; reviews bids and makes decisions and recommendations.
- Directs the activities of managers/supervisors and staff in the Division; plans, prioritizes and assigns tasks and projects; monitors work, develops staff skills, evaluates performance; meets regularly with staff to discuss and resolve workload and technical issues; sets performance standards and develops appropriate goals and priorities; submits hiring and termination recommendations.
- Develops, evaluates and administers Department and Division goals, objectives, policies and procedures; assures Divisions' plans and activities are in compliance with all applicable laws, policies, regulations, timelines, and goals; reviews project work papers and approves project plans and procedures.
- Assures the integrity of Division work products, processes and procedures; monitors technical documents for accuracy, completeness, and compliance with Federal, State, and City policies and practices; reviews and prepares status reports and recommends appropriate actions.
- Assures a productive, efficient and technically competent work environment; assures effective communications with other City Departments and outside agencies; sets Division priorities and assures program and project deadlines and performance standards are met.
- Assures that any direct reports comply with all City safety requirements and practices.
- Makes presentations to the City Council and other groups; may be assigned to supervise ancillary operations as needed.
- Coordinates meetings with regional agencies, local businesses, and community groups as required. Maintains the absolute confidentiality of all records and information.
- Perform other related duties as assigned.
ABOUT THE DEPARTMENT
The City of Dublin’s Information Technology Division is one of six divisions in the City Manager’s Office. The primary responsibility of the Information Technology Division is to oversee the installation and maintenance of City’s computer network systems and protect IT infrastructure, edge devices, networks, and data from malware attacks or breaches. The Division consists of five full-time staff: Chief Information Security Officer, Information Systems Manager, Network Systems Coordinator, Information System Specialist and Information Systems Technician.
ABOUT THE CITY
The City of Dublin is located in eastern Alameda County, approximately 35 miles southeast of San Francisco. The City was incorporated in 1982 with a population of 63,659 within 14.59 square miles. Dublin’s strategic “crossroad” location at the intersection of Interstate 580 and 680 has made the City freeway close and conveniently accessible to the Bay Area with two BART stations.
COMMITMENT TO COMMUNITY SERVICE
The City of Dublin is continually striving to enhance the services provided to our customers. The City organization is committed to creating a challenging and rewarding environment in which all employees representing the City are motivated to respond to the needs of the City’s customers. In setting high standards for ourselves, we take pride in:
- Being a responsive and proactive City team, in touch with the changing needs and expectations of the Dublin community.
- Providing the highest level of quality service in all City programs and activities.
- Promoting a “can do” attitude using common sense along with technical/professional knowledge.
- Being committed to high professional standards. A professional attitude encourages an objective approach to analyses of issues.
- Providing information and resources to our customers in a friendly and helpful manner.
