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THE POSITION

The City of Dublin is currently seeking a seasoned Chief Information Security Officer (CISO) to oversee and implement City policy regarding information technology and information security use, direct the activities of the Information Systems Division, and participate as a member of the City Manager’s Office management team in departmental policy development and administrative planning.

EXAMPLES OF DUTIES

The following key elements describe the basic duties and responsibilities of the position:

• Administers, manages, coordinates, installs and upgrades the City's computer, network, telecommunications, and information technology hardware and software including City operated Wi-Fi networks; security systems including surveillance systems, alarms and access control technology; City's fiber network; and phone systems.
• Designs and develops requirements for systems technology, systems security and applications; performs and/or directs systems design work, operations and maintenance, program development, integration testing, deployment, training, and documentation.
• Establishes controls on data, system security and policy on the use of technology and application to City programs; analyzes procedures and recommends improvements; prepares reports.
• Prepares, manages, and monitors the Division budget; estimates costs and impact of new technology and applications;  consults  with  and  advises  City management on  information  technology,  systems  security, policies,  and the  status  of projects;  develops  procedures  for  handling  data,  operations  activities,  systems security and departmental requests for new technology and services.
• Confers  with  vendors  and  assists  departments  in  assessing  applicability to City's  standards  and  needs; evaluates  and purchases all information  technology hardware;  ensures cost effectiveness  and compatibility with existing systems; serves as liaison between vendors, purchasing,  and City departments;  negotiates with vendors to purchase information technology hardware and software.
• Selects, supervises, and evaluates the work of consultants and integrates consultant's work into the City's technology program; writes bid specifications for new equipment; reviews bids and makes decisions and recommendations.
• Directs the activities of managers/supervisors and staff in the Division;  plans, prioritizes  and assigns tasks and  projects;  monitors  work,  develops  staff  skills, evaluates  performance;  meets  regularly  with  staff  to discuss  and resolve workload  and technical  issues; sets  performance  standards  and develops appropriate goals and priorities; submits hiring and termination recommendations.
• Develops, evaluates and administers Department and Division goals, objectives, policies and procedures; assures Divisions' plans and activities are in compliance with all applicable laws, policies, regulations, timelines, and goals; reviews project work papers and approves project plans and procedures.
• Assures the integrity of Division work products, processes and procedures; monitors technical documents for accuracy, completeness, and compliance with Federal, State, and City policies and practices; reviews and prepares status reports and recommends appropriate actions.
• Assures a productive, efficient and technically competent work environment; assures effective communications with other City Departments and outside agencies; sets Division priorities and assures program and project deadlines and performance standards are met.
• Assures that any direct reports comply with all City safety requirements and practices.
• Makes presentations to the City Council and other groups; may be assigned to supervise ancillary operations as needed.
• Coordinates meetings with regional agencies, local businesses, and community groups as required. Maintains the absolute confidentiality of all records and information.
• Perform other related duties as assigned.

ABOUT THE DEPARTMENT

The City of Dublin’s Information Technology Division is one of six divisions in the City Manager’s Office.  The primary responsibility of the Information Technology Division is to oversee the installation and maintenance of City’s computer network systems and protect IT infrastructure, edge devices, networks, and data from malware attacks or breaches. The Division consists of five full-time staff:  Chief Information Security Officer, Information Systems Manager, Network Systems Coordinator, Information System Specialist and Information Systems Technician.

ABOUT THE CITY

The City of Dublin is located in eastern Alameda County, approximately 35 miles southeast of San Francisco. The City was incorporated in 1982 with a population of 63,659 within 14.59 square miles. Dublin’s strategic “crossroad” location at the intersection of Interstate 580 and 680 has made the City freeway close and conveniently accessible to the Bay Area with two BART stations.

COMMITMENT TO COMMUNITY SERVICE

The City of Dublin is continually striving to enhance the services provided to our customers.  The City organization is committed to creating a challenging and rewarding environment in which all employees representing the City are motivated to respond to the needs of the City’s customers.  In setting high standards for ourselves, we take pride in:

• Being a responsive and proactive City team, in touch with the changing needs and expectations of the Dublin community.
• Providing the highest level of quality service in all City programs and activities.
• Promoting a “can do” attitude using common sense along with technical/professional knowledge.
• Being committed to high professional standards.  A professional attitude encourages an objective approach to analyses of issues.
• Providing information and resources to our customers in a friendly and helpful manner.

THE POSITION

The City of Dublin is currently seeking one full-time, Environmental Technician to perform specialized work in the development, implementation and promotion of environmental programs and compliance within the Dublin community. This position performs duties relating to the delivery and oversight of programs related to solid waste management, pollution prevention, stormwater, mitigation of greenhouse gas emissions, as well as staying abreast of the changing laws and regulations of environmental resource management and sustainability principles.  

EXAMPLES OF DUTIES

• Plan, develop, and administer environmental programs for the City, including programs that support the City’s mission and vision relative to climate protection, solid waste management, transportation, stormwater, green building and mitigation of greenhouse gas emissions.
• Conduct research and analytical studies on a variety of environmental issues/programs and trends in sustainability to ensure City’s compliance with federal, state, regional and local mandates.
• Formulate recommendations and promote programs and activities which support the City’s position/goals relative to sustainability issues.
• Review and make recommendations for revisions of City ordinances regarding environmental programs.
• Participate with other City departments, community service providers, consultants, other jurisdictions and agencies in environmental programs development and coordination efforts, as well as advocacy and education.
• Review building plans to ensure compliance with codes, ordinances and regulations, as needed.
• May conduct site inspections of businesses, schools and residential areas to assess recycling, composting and waste reduction efforts and/or stormwater program compliance; prepare reports and recommendations based on site visits.
• Design and develop a variety of materials and activities to promote, implement, and evaluate assigned environmental programs to enhance public awareness, educate citizens and encourage proactive and cooperative problem solving.
• Prepare grant applications and handle the details of grant administration including contracts with state, county and regional agencies.
• Perform required duties under the City’s disaster response plan.
• Assist with environmental programs budget development and administration, including contract administration, invoice processing and maintenance of support inventory for a variety of programs.
• Conduct presentations relating to the City’s environmental programs and program proposals to City Council, City Departments, a variety of Council appointed commissions and advisory committees; act as a staff liaison to a variety of City committees with sustainability focus, and provide technical assistance and input as necessary.
• Plan and serve as lead staff in the development and coordination of community events which promote the environment, such as Dublin Pride Week, Creek Cleanup Day, and Bike-to-Work days.
• May coordinate consultant and support staff work activities and determine work priorities and methods; provide lead direction and training for program support staff.

DEFINITION

Perform a wide variety of paraprofessional, technical and administrative tasks to support duties at the Town's Permit and Welcome Center. Respond to customer visits, phone calls, and inquiries regarding all Development Services permits and applications, permit status, plan check and plan review (by all Development Services Divisions), and field inspections. Accept and review plans or applications for inclusion of required information with state and local codes and regulations; and input pertinent information into an automated permitting system.

SUPERVISION RECEIVED AND EXERCISED

Receives direction from the Senior Development Services Technician. This position does not exercise supervision over others.

Essential Job Duties

Essential duties may include, but are not limited to the following:

• Assist the general public at the Permit & Welcome Center by phone, email and via the electronic permitting system regarding all permitting requirements, plan check and plan review process, permit filing procedures and processing, and permit status.
• Review plans for completeness and conformance with ordinances and Development Services Department standards, policies and guidelines.
• Review plans for conditions of prior approval and track plan check timelines.
• Route plans to other Town departments, divisions, and outside agencies for review.
• Create and maintain informational flyers and brochures.
• Advise and assist the public on routine matters related to all permitting procedures, zoning regulations, business licenses, encroachment permits and public records.
• Review all applications and drawings for compliance with zoning requirements and other ordinances and determine the need for approval by other agencies.
• Confer with property owners regarding the feasibility of an application.
• Receive applications check for completeness, enter computer data, calculate permits fees, issue receipts, and log and route necessary plans for plan checking; to be performed both in person and electronically (email or permitting system).
• Calculate and assess impact fees for other outside agencies; utilize construction valuation table and calculating floor areas.
• Process business license applications. 
• Research public records request forms for all departments and furnish information to the public.
• Receive and account for daily monies received for all counter transactions.
• Maintain utility meter release log and notify utility company for service releases.

QUALIFICATIONS

Knowledge of:

• Principles and practices of quality customer service.
• Municipal Permit Center procedures and guidelines.
• Planning entitlements, engineering, and transportation application processes.
• Processes utilized to issue building permits.
• Appropriate usage of the English language in both oral and written form.

Ability to:

• Understand the organization and operations of the Town and outside agencies to assume assigned responsibilities, as necessary.
• Read and scale construction drawings to determine feasibility to initiate the plan check and plan review process; read a variety of land use, topographic, parcel, and zoning maps.
• Work with a wide variety of individuals in a tactful and effective manner with minimal supervision.
• Stoop, balance, maneuver, walk and stand for long periods of time.
• Communicate effectively in both oral and written form.
• Organize duties and determine priorities in order to meet assigned deadlines.
• Establish and maintain complex and extensive records and files.
• Accurately perform moderate arithmetic computations.
• Establish and maintain effective working relationships.
• Operate standard office equipment and software, including Microsoft Office Suite, permitting systems (EnerGov), Metro Scan, Laserfiche and geographic information systems (GIS).

EXPERIENCE AND EDUCATION

Any combination of experience and education that would likely provide the required knowledge and abilities would be qualifying. A typical way to obtain the knowledge and abilities would be:

Experience:

Two (2) years of experience involving extensive public contact with at least one (1) year of experience in the processing and issuance of building permits and/or planning permits.

Education:

The equivalent of the successful completion of twelfth grade with at least 30 college semester units in building, planning, engineering, architecture, or closely related field.

LICENSE(S) AND CERTIFICATION(S)

Possession of a valid California State Driver’s License, or license in another state with the ability to obtain a California license within 30 days of hire. Possess, or obtain within one (1) year of employment, an ICC Certificate as a Permit Technician.

DEADLINE TO APPLY: First review scheduled for June 30, 2020; Open Until Filled

IDEAL CANDIDATE

The quick ability to resolve technical problems in the field is a key component. The ideal candidate will possess excellent communication skills, is a resourceful and innovative problem solver, and seeks continuous improvement. Candidates with supervisory experience in the electrical field are encouraged to apply.
 

DEFINITION
 
Inspects plans of building and construction for compliance with building codes, laws and ordinances, particularly those involving electrical codes during phases of construction, reconstruction or alteration projects to assure conformance with approved plans and specifications and the requirements of applicable codes and regulations; trains and instructs other inspectors on electrical inspections and provides working lead assistance to other inspectors as required.
 
DISTINGUISHING CHARACTERISTICS
 
This is a skilled journey-level class that requires independence of action, judgement and discretion in interpreting plans and specifications and enforcing local, state, and federal construction regulations.

Examples of Essential Duties: 

Duties may include but are not limited to the following:
 
Performs skilled inspection work in enforcing compliance with the City's building, plumbing, electrical, mechanical and energy codes plus other related local and state ordinances.
 
Assists the general public, contractors, architects and engineers by interpreting and giving detailed explanation of requirements and application of building, plumbing, mechanical and electrical codes and related local and state ordinances.
 
Makes joint field inspections with Building Inspectors during construction of building to ensure compliance with applicable laws and ordinances and related local and state ordinances.
 
 Helps train and provides working  assistance in specialty to Building Inspectors in the performance of their duties, reviews output and quality of work performed, and provides an evaluation of same to management.
 
Keep records and reports of inspections and enters inspection results and corrections into the City's computerized tracking and reporting system.
 
Review applications for building permits, help applicants fill in required permit data and sees that all required documents and data are included.
 
Orders corrections and improvements as necessary and follows up on rejected work to see that corrections are made.
 
Reviews and approves plans and provides inspections of industrial and commercial buildings to insure compliance with electrical codes and ordinances.
 
May consult with designers or builders regarding load and service requirements in electrical plans.
 
Inspects major commercial and industrial construction for conformance with electrical codes.
 
Prepares correspondence regarding inspections and code requirements.
 
Checks instances of hazards in electrical equipment or wiring and recommends necessary corrections.
 
Reviews complex electrical inspection work.
 
Provides information to public on building regulations.
 
Meets and confers with Building Official and Supervising Building Inspector regarding various pertinent matters.
 
Devises forms, files and other procedures necessary for the efficient operation of the Building Inspection Division.
 
Performs related work as necessary.

JOB RELATED AND ESSENTIAL QUALIFICATIONS 
 
Knowledge of:

•  Building, plumbing, mechanical, electrical and housing codes with specialized knowledge of materials and standards to be applied in electrical construction.

Ability to:

•  Effectively train and provide working lead assistance to subordinate personnel.
• Read and interpret building plans and specifications and to enforce their application.
• Prepare clear and concise written reports.
• Deal effectively and tactfully with fellow employees, the general public, architects and engineers.
• Research and study the various building housing, plumbing, mechanical and electrical codes, laws and ordinances.
• Perform moderate to heavy amounts of paperwork.
• Perform the physical aspects of a field inspection.

Typical Qualifications:

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying.  A typical way to obtain the knowledge and abilities would be:

EXPERIENCE AND EDUCATION

Experience:  Four (4) years of experience as a journey level electrician preferably including one (1) year in a supervisory capacity.

OR

Two (2) years of electrical inspection experience involving major commercial or industrial installations.
 
Education:  Equivalent to completion of the twelfth (12th) grade.
 
Licenses and Certificates:  Possess and maintain a valid Class C California Driver's License. Possess and maintain an International Code Council (ICC) Certification as a Commercial Electrical Inspector. ICC Certification as a Commercial Combination Inspector and/or Residential Combination Inspector is highly desirable.

PROBATIONARY PERIOD: One (1) Year
 

SELECTION PROCEDURE

Candidates must submit a completed City of Hayward job application, license, copy of transcript, typing certificate, and responses to the Supplemental Questionnaire, which fully describe the nature of their professional experience and qualifications.  Be sure to scan and attach a copy of your International Code Council (ICC) Certification as a Commercial Electrical Inspector (ICC Certification as a Commercial Combination Inspector and/or Residential Combination Inspector is highly desirable) to your on-line application; certificates may also be emailed to employment@hayward-ca.gov no later than review date.  Applications submitted without all required materials will not be considered.

Based on the information provided, employment applications will be reviewed for minimum qualifications.  Those best qualified may be invited to the next phase of the process, which may include an oral, practical, written examination and/or supplemental questionnaires reviewed by subject matter experts.

The examination process will result in a ranked eligible register of candidates for hiring consideration by the department derived from any of the exam processes mentioned above.  Actual hire depends on success in the departmental selection process.

Candidates under final consideration for employment with the City should expect to undergo an employment background/reference check that may include, but is not limited to: employment history, confirmation of educational credentials and degrees, licenses including driver's license, registrations, certificates, and other credentials as part of the appointment process. Some positions, depending on the nature of the work, also require a credit check and a review of Summary Criminal History obtained from the State Department of Justice through Live Scan Fingerprinting.

Applicants will be notified electronically via Government Jobs as to their status in the selection process.  It is the responsibility of the applicant to ensure they can receive email notice from Neogov/Government Jobs and the City of Hayward.

 The City of Hayward reserves the right to modify the selection process as necessary to conform to administrative or business necessity.
APPLICATIONS

Candidates are encouraged to apply online at www.hayward-ca.gov under the Current Vacancies tab or at www.GovernmentJobs.com. 

Apply prior to the closing time of the job announcement and allow at least one (1) hour to submit your application if you are a new user to the system.  Our on-line application system is provided by Government Jobs. If you have problems while applying online, please contact the Government Jobs Help Desk at  (855) 524-5627.
  The City of Hayward is an Equal Opportunity Employer