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The San José Police Department is dedicated to providing public safety through community partnerships and 21st Century Policing practices, ensuring equity for all. The Department is committed to treating all of San Jose's diverse community members with dignity, fairness, and respect, while protecting their rights and providing equal protection under the law.The San Jose Police Department is accepting applications for BOTH the Police Radio Dispatcher Trainee position AND the Police Communication Specialist position. Final determination of the position a candidate will be selected for will occur during the hiring board process prior to a conditional offer.

Position & Duties - Police Communication Specialist
The Police Communication Specialist position is an entry level training position in the Communications Unit for the Police Department. Police Communication Specialists are required to handle the full range of telephone answering and dispatch functions. The key responsibilities for a Police Communication Specialist include:

-Receiving, answering, and processing 911 emergency and non emergency calls; Using a Computer Aided Dispatch (CAD) system to create calls for service; Assigning priorities and type codes both to incoming calls and to the dispatch of calls for service; Ability to remain calm in stressful situations and multitask; Ability to interpret information from hysterical, incoherent, angry, and upset callers;-Create crime and informational reports.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

**Candidates that are appointed will be required to attend the Basic Dispatch Academy held in house at the San Jose Police Department for eight (8) weeks. Candidates are paid when they begin academy training. After the academy, candidates will continue on-the-job training, rotating through a number of assignments and shifts.**

Mandatory overtime will be required during critical incidents or to maintain staffing levels. Wearing a uniform is required; however, uniform expenses are partially reimbursed. The wearing of a headset is also required and is purchased by the employer. Incumbents receive paid training beginning on their first day attending the Basic Dispatch Academy.

These positions may require assignments to a Swing, Graveyard, or other non-standard shift; most work four 10-hour shifts followed by three days off. There is a shift differential payment of $2.25/hour for Swing Shift and $2.50/hour for Graveyard Shift.
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Position & Duties - Police Radio Dispatcher Trainee

The Police Radio Dispatcher Trainee position is an entry level training position in the Communications Unit of the Police Department. The key responsibilities for Police Radio Dispatcher Trainee include:

-Learning to dispatch police personnel and equipment on both routine and emergency calls utilizing the computer aided dispatch system, video display terminals, radio dispatching consoles, and related equipment; Answering the telephone and receiving emergency, non-emergency, and 9-1-1 requests for assistance; Inquiring, interpreting, verifying, receiving, and disseminating information from law enforcement computer networks relating to wanted persons, stolen property, vehicle registration, etc; Participating in field training exercises as needed to fully develop dispatching skills; Performing all related learning and testing activities.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
Formal training in the classroom and in the field will be provided in order to develop the knowledge, skills, and abilities necessary to perform the public safety dispatching functions. Police Radio Dispatcher Trainees must complete the training program and be appointed to the class of Police Radio Dispatcher in order to retain employment. Successful candidates must demonstrate excellent communication skills, strong customer service skills, and the ability to retain composure and work accurately under pressure in emergency situations.

**Candidates that are appointed will be required to attend the Basic Dispatch Academy held in house at the San Jose Police Department for eight (8) weeks. Candidates are paid when they begin academy training. After the academy, candidates will continue on-the-job training, rotating through a number of assignments and shifts. After successfully completing this portion of the training program, Candidates will begin a five (5) week Radio Academy and training program as a Police Radio Dispatcher.**

Mandatory overtime will be required during critical incidents or to maintain staffing levels. Wearing a uniform is required; however, uniform expenses are partially reimbursed. The wearing of a headset is also required which is purchased by the employer. Incumbents receive paid training beginning with their first day attending the Basic Dispatch Academy.
These positions may require assignment to a Swing, Graveyard, or other non-standard shift; most work four 10-hour shifts followed by three days off. There is a shift differential payment of $2.25/hour for Swing Shift and $2.50/hour for Graveyard shifts.

Salary Ranges
Police Communication Specialist - $84,477.12 - $102,648.00
Police Radio Dispatcher Trainee - $90,657.84 *After training is completed, the salary range for Police Radio Dispatcher is $100,660.56 - $122,391.36.*
These amounts include an approximate five percent (5%) ongoing non-pensionable pay.

We have an excellent opportunity in the Community Development Department for the position of Plan Check Assistant!

We are seeking a customer service-oriented individual with the competence and experience to address challenges with confidence and professionalism. The Plan Check Assistant performs a range of duties in reviewing and checking building construction plans (residential, commercial, and industrial) for compliance with all applicable State and City codes.

Primary Responsibilities:

• Review construction plans for additions, alterations, repairs, and other projects to ensure compliance with all applicable codes and ordinances
• Respond to inquiries from, and provide information to architects, engineers, contractors, building designers, owners, and the general public regarding project status, plan checking, and other code code-related issues
• Provide assistance at the public service counter (over-the-counter plan checking, code questions, and permit issuance)
• Perform routine engineering analysis and calculations
• Approve over-the-counter plan revisions to issued permits

Highlights: 

1. Play a key role in facilitating the digital transformation of the Community Development department. 
2. Embrace a flexible work-life balance with our 9/80 schedule
3. Highly competitive salary and benefits package

We are seeking an innovative and proactive Building Official with a positive, forward-thinking perspective. The Building Official will manage all building division functions (building permit issuance, plan check, and building inspections). The position reports to the Community Development Director. The Building Official will assist in integrating the City’s vision, goals, and people strategy with the business strategy of the Community Development Department; managing, planning, and organizing Community Development services, programs, and operations; developing and implementing policy; crafting and accomplishing department and City objectives, goals, and performance metrics within guidelines established by the City Council and City Manager. The Building Official must exercise a high degree of judgment and discretion along with political acumen and an understanding of the needs of the community.

The City is experiencing a high volume of development applications, including residential, commercial, assisted living, and industrial projects. There is also significant interest in downtown revitalization. Some key initiatives on the horizon for the Building Official include:

• Implementation of the Thousand Oaks Boulevard Specific Plan, which is a top-priority downtown revitalization project that includes mixed-use development and focuses on an attractive, dynamic, and pedestrian-oriented environment
• Participate in developing and implementing a comprehensive land management system
• Leading staff to be innovative, collaborative, develop expertise, excel in community outreach, promote continuous improvement, and continue moving forward in an enthusiastic and professional manner
• Shaping and positively influencing the Community Development Department environment by supporting a culture of collaboration and accountability
• Identification, development, and promotion of innovative strategies and technological solutions to maximize efficient service delivery
• Working across department lines to promote public service efficiencies
• Development and implementation of key performance metrics to measure operational effectiveness, identify areas of success and areas for improvement
• Planning and executing staffing and operational strategies to provide high-quality, cost-effective services to external and internal customers

The City of Sunnyvale is seeking to fill the position of Public Safety Dispatcher with an energetic and highly motivated individual who possesses excellent customer service, technical and interpersonal skills.

 
Under general supervision of the Senior Public Safety Dispatcher, processes emergency and non-emergency calls for service; dispatches police, fire, medical, rescue, animal control or other emergency equipment, by telephone or radio, utilizing complex technical aids, such as computer aided dispatch systems (CAD); and performs related work as required.

The minimum qualifications required for this position are - Graduation from high school or tested equivalent; and Two years of experience dispatching police and/or fire services for a public safety agency utilizing contemporary dispatching technical tools, including computer aided dispatching systems; or successful completion of probation as a Public Safety Dispatcher-in-Training with the City of Sunnyvale.

The City of Sunnyvale provides an excellent benefits package. A complete application packet will consist of a City of Sunnyvale employment application, responses to the required supplemental questions and a current (dated within one year of application) typing certificate verifying 35 or more net words per minute (online typing certificates will not be accepted). The next application review date is March 15, 2024.

For complete information regarding this current opportunity, please visit: Sunnyvale.ca.gov and click on JOBS.

Salary $51.52 - $62.62 Hourly

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUCEMENT URL BELOW.

This recruitment is open on a continuous basis and selections may be made at any time within the process. It is recommended to apply immediately. The review of applications received will occur at the end of each month.  

**To receive consideration for the screening process, candidates must meet the below minimum qualifications:

• Graduation from high school or possession of a GED; 

AND

 

• The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or

OR

• Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; 

OR

• Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara.

ACCEPTABLE SUBSTITUTION: Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. Please upload a copy of your certificate. 

The City
The City of Santa Clara is a "full service" city – one of only a few communities in the Bay Area that has its own police, fire, library, recreation, and electric, water, and sewer utilities, as well as all of the other departments and civic amenities expected in a thriving community. Santa Clara is a family-oriented and business-friendly city, led by a city government that has developed an award-winning ethics program and a commitment to fostering public trust. Located in Santa Clara County at the southern tip of San Francisco Bay, about 45 miles south of San Francisco, Santa Clara is a strategic regional hub, convenient to freeways, airports, railroads, expressways, light rail, and other public transportation.

The Department
The men and women of the Santa Clara Police Department take tremendous pride in providing the community with outstanding service through the "Santa Clara Way" of service.  In partnership with the citizens, the team provides law enforcement services with professional and dedicated staff. The team will always identify and resolve problems utilizing all available resources and perform services professionally and with a high level of integrity. To learn more visit our website.   

The Position 
As a Public Safety Dispatcher II, this non-sworn classification dispatches public safety, fire, and emergency medical services out into the community. The successful incumbent will be responsible for receiving incoming calls for police, fire, or medical assistance and dispatch necessary units. This classification is distinguished from the Public Safety Dispatcher I by a broader range of responsibility due to a higher level of experience and training.  

Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment. 

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESDIES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. 

 

DISTINGUISHING CHARACTERISTICS

This is the journey-level classification in the non-sworn flexibility staffed Public Safety Dispatcher I/II series. Incumbents are expected to work independently and exercise judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the class of Public Safety Dispatcher I in that the latter is the entry level class where incumbents are trained on full range of dispatch functions under immediate supervision. This class is distinguished from the Senior Public Safety Dispatcher in that the latter has full responsibility for supervising a shift of Public Safety Dispatchers I/II.

 

 

Typical Duties

 

Each position in this classification may not include all the duties listed below, nor do the examples cover all the duties that may be performed.

• Operates base radio console equipment, transmitting and receiving routine and emergency messages
• Receives emergency and routine requests for services from the public via 9-1-1, alternate emergency lines, and business lines
• Dispatches appropriate emergency vehicles, equipment and personnel in response to those requests, in accordance with established policies and procedures
• Coordinates emergency operations between various departmental personnel and equipment
• Operates data terminals for information pertaining to daily public safety operations, and general emergency services
• Maintains written logs, files, and computer information in the prescribed manner
• Updates computer files and performs other clerical functions and tasks as directed
• Performs other related duties as assigned

 

 

Minimum Qualifications

 

EDUCATION AND EXPERIENCE

• Graduation from high school or possession of a GED; and
• The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or
• Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; or
• Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara.

ACCEPTABLE SUBSTITUTIONS

• Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience.

DESIRABLE QUALIFICATIONS

• Classroom education involving fire science or law enforcement related studies.

LICENSES/CERTIFICATES

• Possession of a valid California POST Public Safety Dispatcher Basic Certificate and a valid Medical Priorities Dispatching System (MPDS) Certificate are required prior to the completion of the probationary period.

OTHER REQUIREMENTS

Must be able to perform all the essential functions of the job assignment. All candidates will be required to pass a City background investigation, which will include fingerprinting and may include polygraph and/or psychological testing.

PERMANENT CITY EMPLOYEES PREFERENCE POINTS
Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to his/her final score. 

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. 
 

 

Knowledge, Skills, and Abilities

 

Knowledge of:

• General public safety radio and telephone communications systems
• Police and fire emergency procedures
• Primary roads, streets, highways, major buildings, and public facilities within the City's boundaries

Skill in:

• Reading and interpreting maps; and maintaining accurate records

Ability to:

• Read, write, spell, and speak in clear, concise English
• Learn correct telephone answering techniques, policies and procedures
• Operate computer-aided dispatch (CAD) system with sufficient speed and accuracy to document field activity and create calls for service within response criteria guidelines
• Analyze situations quickly and accurately, while taking effective action to assure public safety provider and citizen safety
• Follow verbal and written instructions
• Communicate clearly and distinctly using radio and telephone equipment
• Maintain composure and work accurately in emergency situations
• Work in a team-based environment and achieve common goals
• Establish and maintain tactful, courteous, and effective working relationships with those contacted during the course of work, including the general public
• Work in a confined area, wearing a headset which restricts physical movement about the work area
• Accurately enter information into the CAD system while simultaneously receiving information by phone or radio
• Retrieve data from CAD terminal or other keyboard device, maintain appropriate documentation of previous events, details, and conversations
• Work in a highly structured environment where all communications are recorded or documented and reviewed as public record
• Handle multiple priorities and organize workload
• Extract information or data from other computer systems
• View multiple video display terminals for extended periods of time in low variable light conditions
• Distinguish and interpret the meaning of colors on video display terminals
• Distinguish and comprehend simultaneous communications from several sources
• Work continuously or uninterrupted as required, standing or sitting for extended periods of time
• Perform with a high standard of customer service, professional conduct, and civic responsibility
• Use emergency medical questioning techniques and provide medical instructions via telephone when required
• Type at a net rate of 35 wpm on a computer keyboard

Additional Information: 
You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a complete City Application and meet the below minimum qualifications:

• Graduation from high school or possession of a GED; and
• The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or
• Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; or
• Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara.

ACCEPTABLE SUBSTITUTION: Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. Please upload a copy of your certificate. 

Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov.  This position is continuous: Applications will be reviewed at the end of each month for consideration to the position.  If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.

The City of Sunnyvale is recruiting for a Plan Checker II, to review construction plans for code compliance. This position works closely with the public to issue permits/plans that protect life and property. The ideal candidate will possess technical expertise in the building codes, have strong organizational and administrative skills, and be solutions driven with strong customer service skills.

The Building Safety team works as one solution-driven, cohesive team, and encourages leadership from the ground up. Are you the next Plan Checker to join the team?

For the Plan Checker II position, the City of Sunnyvale offers:

• Comprehensive medical, dental, and vision benefits
• Classic CalPERS members have 4% of the employee contributions paid by the City, leaving 3% for the employee to contribute
• Retiree medical benefits available

The City of Sunnyvale provides an excellent benefits package.  A complete application packet will consist of a City of Sunnyvale employment application and responses to the required supplemental questions. Applications will be accepted on a continuous basis and the next review date is 8:00am on Monday, October 17, 2022. The recruitment may close at any time without notice so interested applicants are encouraged to apply early. For complete information regarding this opportunity, please visit: Sunnyvale.ca.gov.

Salary: $50.07 - $63.90 Hourly

Police Officer Trainee

($23.26 per hour)

APPLICATION DEADLINE: Open Until Filled

Class specifications are only intended to present a descriptive summary of the range of duties and responsibilities associated with specified positions. Therefore, specifications may not include all duties performed by individuals within a classification. In addition, specifications are intended to outline the minimum qualifications necessary for entry into the class and do not necessarily convey the qualifications of incumbents within the position.

DEFINITION:

Under immediate supervision, attends a basic academy course of study necessary to gain Peace Officer Standards and Training (POST) approved peace officer status; performs other related duties as required.