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Position Summary

 

Under the general direction of the Deputy General Manager of Bus, the Director of Business Operations is responsible for planning, directing, and managing the Bus Division’s Business Operations Unit, including Data Analytics & Program Management, Schedules & Service Development, and Bus Administration.

 

This position provides strategic and operational leadership over all bus scheduling functions, including network coordination with the Planning Department, development of vehicle and crew schedules, roster development, and oversight of signup bidding and deployment activities. The Director ensures that service delivery is aligned with operational goals, labor agreements, and financial constraints.

 

In addition, this position leads performance management, business analytics, budget development, and capital and operational program support functions for the Bus Division. The Director works collaboratively across departments and with external agencies to ensure safe, efficient, compliant, and customer-focused transit service.

 

Essential Responsibilities

 

A. Business Operations Leadership & Administration

• Leads and manages Business Operations functions, including Data Analytics & Program Management, Scheduling & Service Development, and Bus Administration
• Supports the development of division goals, priorities, and performance expectations in coordination with division leadership
• Leads development and monitoring of operating and capital budgets, including workforce and resource forecasting
• Provides analytical, financial, and policy support to division leadership and partner departments
• Oversees Bus Administration functions, including coordination of division-wide administrative processes, policy and program tracking, and support for budgeting, reporting, and organizational initiatives
• Leads or supports capital and operational projects impacting service delivery and business functions
• Represents the division in internal and external meetings related to business operations functions
• Promotes a culture of accountability, collaboration, and continuous improvement

 

B. Scheduling and Service Development 

• Leads the design and development of bus schedules, including timetables, blocking, run-cutting, and rosters
• Supports service planning activities, including evaluation and development of service changes and operational scenarios
• Ensures scheduling practices align with service goals, labor agreements, and budget constraints
• Partners with the Director of Transportation to ensure schedules are operationally feasible and effectively implemented
• Coordinates with the Planning Department and external agencies to support integrated regional service delivery
• Oversees scheduling-related processes, including quarterly signups, bidding, and workforce deployment, in coordination with Transportation and Labor Relations
• Ensures effective integration of scheduling systems with downstream operational, financial, and customer information systems (e.g., CAD/AVL, payroll, and reporting platforms)

 

C. Data Analytics, Performance Management & Program Support

• Oversees the collection, analysis, and reporting of operational and financial performance data
• Develops and maintains key performance indicators (KPIs), dashboards, and reporting tools to support decision-making
• Monitors and analyzes system performance metrics, including ridership, on-time performance (OTP), service reliability, and operational efficiency
• Provides regular reporting to internal leadership, external agencies, and governing bodies
• Supports evaluation of service, policy, and operational changes through data-driven analysis, including financial impact assessments
• Oversees integration and effective use of business systems (e.g., CAD/AVL, APC, fare systems, and scheduling platforms)
• Leads and manages technology initiatives and program delivery related to business operations systems, including system upgrades, implementations, integrations, and coordination with Information Systems and external vendors
• Supports cross-functional initiatives and capital or operational projects impacting service delivery
• Ensures compliance with regulatory and reporting requirements
• Performs additional related duties as assigned
• Regular and reliable attendance is a requirement of this position

The San Mateo Police Department is accepting applications for Police Officer Lateral Candidates Only!

This is continuous recruitment.

In addition to the minimum qualifications, a Lateral Candidate must have:

a)  Possession of a California Basic POST Course Certificate written exam certificate with a preferred T-score of 52 or above. Possession of a California Post Course Certificate (as noted above) of at least 800 hours issued within 3 years of the date of application. A copy of your certificate with your application is required in order for you to continue with the process.

AND

b)  Currently employed or previously employed within the last 12 months with a California Law Enforcement Agency as a Peace Officer. A copy of your certificate with your application is required in order for you to continue with the process.

Those applicants meeting the minimum qualifications and have submitted the required documentation, will be added to the employment list. Please email them to joinsmd@cityofsanmateo.org.

Failure to attach and/or submit your certificate, your application will not move forward in the process.

The Position: Police Officers perform law enforcement and crime prevention work; control traffic flow and enforce state and local regulations; perform investigative work; participate in and provide support and assistance to special department crime prevention and enforcement programs and do related police work as assigned. Duties and hours will vary with assignments.

The Department:  Consists of a diverse and outstanding group of men and women who have dedicated themselves to public service. Our staff is devoted to protecting and serving the citizens of San Mateo professionally, while providing outstanding customer service.  The department is dedicated to providing creative and long-term solutions to ongoing issues that may arise from time to time.

The Human Resources Department is seeking well qualified candidates for the position of Employee and Labor Relations Analyst.
  
Under general direction from the Employee Relations Division Manager, the Employee and Labor Relations Analyst (ELR Analyst) will conduct highly complex analytical, consultative, and administrative work in employee and labor relations in a centralized human resources environment. 
  
The Ideal Candidate will possess the following qualities:

• Collaborator and consensus builder who maintains and cultivates successful working relationships utilizing expert consultation skills. 
• Analytical and strategic thinker with sound judgment, who brings innovative yet practical problem-solving skills when making decisions and designing solutions that are proactive and collaborative.
• Politically astute professional, possessing the skills necessary for identifying, navigating, and successfully interacting within the dynamics of the organization while maintaining sensitivity to the competing needs of a wide variety of internal and external stakeholders.
• Values the relationship between management and labor.
• Well-organized with the ability to prioritize tasks, manage a variety of complex projects, and multi-task.
• A team player with exceptional interpersonal, verbal, and written communication and facilitation skills. 

 

Examples Of Duties

Duties may include, but are not limited to:

• Act as County management representative in contacts with union representatives and/or departments on meet and confer processes, grievances, disciplinary actions, and other employee and labor relations activities.
• Develop and participate in employee relations activities; provide advice and counsel to department directors, managers, supervisors, and employees in the interpretation of human resources policies, procedures, contracts application, and the administering of grievances; review performance evaluations for consistency and makes recommendations; work closely with management on issues that require resolution or contract clarification.
• Conduct and coordinate investigations of allegations of misconduct, harassment, or unlawful discrimination; write or edit various notices and related correspondence for labor attorney review and approval, including notices of due process, notices of findings, letters of discipline, and separation agreements; make recommendations to department directors, Employee Relations Manager, and County Counsel; coach managers and directors regarding the conduct of termination meetings and serve as witness to  terminations.
• Facilitate and participate in grievances and arbitration proceedings with department management, the Employee Relations Manager, and County Counsel; research and determine facts, confer with legal counsel, brief witnesses for Adjustment Board, appear as a witness for formal appeals, arbitrations and/or litigation as called, prepare formal documentation, and implement resolutions.
• Serve as a primary County representative at negotiations; identify and analyze issues involved; develop negotiating proposals; represent management positions; write and revise contract language; assist with analyzing costs of contract proposals.
• Implement negotiated agreements including memoranda of understanding, separation agreements, grievances, arbitrations, and formal and informal appeals through the Civil Service Commission.
• Develop and implement training programs to department supervisors and managers including customized training on all aspects of employee and labor relations.
• Provide advice and solutions regarding employee performance, attendance, and/or conduct including drafting letters, reviewing/editing evaluations, and providing role playing experiences to assist supervisors and managers in dealing with employee issues with confidence.
• Develop and implement goals, objectives, policies, procedures, work standards, and administrative control systems for the Employee and Labor Relations division of the Human Resources Department.
• Coordinate, oversee, and perform professional-level administrative, research, and analytical work in area of assignment.
• Develop and standardize procedures and methods to improve and continuously monitor the efficiency and effectiveness of operations and service delivery.
• Serve as a liaison with employees, public, and other organizations; provide information and assistance related to assignment; receive and respond to complaints and questions related to assigned area of responsibility; review problems and recommend corrective actions.
• Conduct a variety of analytical and operational studies regarding departmental and program activities; evaluate alternatives, make recommendations, and assist with the implementation of procedural, administrative, and/or operational changes after approval.
• Conduct research and analysis requiring inter-departmental coordination; effectively recommend study parameters and determine appropriate methodology and sources of information for assigned studies/projects.
• May participate in selecting, training, motivating, and evaluating assigned staff; provide or coordinate staff training; work with employees to correct deficiencies.
• Perform related duties as assigned.

 

Qualifications

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying.  A typical way to obtain the required qualifications would be:

• Equivalent to graduation from an accredited four-year college or university with major coursework in business or public administration, economics, planning, finance, or a related field, and
• Five (5) years increasingly responsible professional administrative and analytical experience in municipal government, including experience in budget, strategic planning, policy analysis, and organizational development.

 
Knowledge of:

• Principles and practices of employer-employee relations, organizational analysis, and human resources administration.
• Principles and practices of collective bargaining and dispute resolution, including mediation, arbitration, and fact finding.
• Disciplinary principles, practices, and procedures.
• Principles and practices of county government management.
• Organizational and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures.
• Principles and practices of public administration and program administration.
• Research and reporting methods, techniques, and procedures.
• Sources of information related to a broad range of municipal programs, services, and administration.
• Applicable Federal, State, and local laws, codes, and regulations.
• Public relations techniques.
• Basic principles and practices of County-wide operations and their administration policies, procedures, and organization.
• Principles and practices of public agency budget development and/or administration and sound management policies and procedures.
• Principles and practices of contract administration and evaluation.
• Recent and on-going developments, current literature, and sources of information related to employee and labor relations.
• Record keeping principles and procedures.
• Modern office practices and methods and computer equipment.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Techniques for dealing effectively with the public, vendors, contractors, and County staff in person and over the telephone.
• Techniques for effectively representing the County in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.

 

Skill /Ability to:

• Assist in the development of goals, objectives, policies, procedures, and work standards for assigned area of responsibility.
• Plan and conduct effective management, administrative, and operational review and analysis.
• Train assigned staff.
• Conduct complex research, including evaluation of alternatives, making sound recommendations, and preparing effective and related reports and presentation.
• Conduct investigative interviews.
• Analyze, interpret, summarize, and present administrative and technical information and data in an effective manner.
• Evaluate and develop improvements in operations, procedures, policies, or methods.
• Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
• Interpret, explain, and ensure compliance with County policies and procedures, complex laws, codes, regulations, and ordinances.
• Effectively represent the department and the County in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals.
• Operate modern office equipment including computer equipment and specialized software applications programs.
• Exercise good judgment, flexibility, creativity, and sensitivity in response to changing situations and needs.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

 

Licenses and Certifications:

• Some positions may require a valid California's driver's license or its equivalent.

 

Application/Examination

Anyone may apply. Current San Mateo County employees with at least six months (1040 hours) of continuous service in classified regular, probationary, extra-help, or limited term positions prior to the final filing date will receive five points added to their final passing score on this examination. 
  
The examination process will consist of an application screening (weight: pass/fail) based on the candidate's application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%), which may include the evaluation of a brief written and/or performance exercise given immediately preceding the interview.
  
Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations, or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California, and applicants must participate at their own expense.
 
IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the 'Apply' button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply.
  
Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire.
 

~Recruitment Timeline~
Final Filing Date: June 5, 2026, at 11:59 PM
Application Screening: June 10-11, 2026
Panel Interview (tentative): June 23 and/or 24, 2026
 

 

San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities.

 

The County of San Mateo, as an employer, is committed to advancing equity to ensure all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work. 

 

The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels.

 

 

Analyst: Chet Overstreet (05162026) (Employee and Labor Relations Analyst – D118)

 

The Town of Colma is currently recruiting for the position of part-time Senior Recreation Leader.

• Have you completed a minimum of 15 college units in the area of recreation, education, physical education or a related field? 
• Do you have a minimum of two years of experience in a part-time paid recreation position (minimum 1,000 hours per year) or have been employed for a minimum of one year as a Recreation Leader with the Town of Colma? 
• Are you available to work varying shifts?
• Do you have a passion for working with children and seniors? 
• If so, apply today!  

 

Please refer to the attached job description for details regarding this position.

 

The Recreation Department provides programs and activities for Colma residents of all ages ranging from infants to seniors.  Program elements include fitness, enrichment, cultural events, special events, sporting events, trips, and community events.  It is the goal of the Recreation Department to offer a balanced program ensuring all elements are offered to all age groups throughout the year.  

 

At the Town of Colma, we are an equal opportunity employer and value diversity.  All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.  

 

APPLICATION PROCESS

Interested candidates must submit both a completed online employment application and letter of interest in CalOpps.org.  Resumes in lieu of a completed application and letter of interest will not be accepted. 

 

 

San Mateo County Health - Aging and Disability Services is seeking a motivated individual for the position of Executive Secretary - Confidential.

Join us for an engaging LinkedIn Live informational session to explore this exciting opportunity. We’ll provide an overview of the department, position, and what the hiring manager is looking for. Don’t miss out—join us on Thursday, May 21, 2026, from 12:00 PM to 1:00 PM PST. Click here to register.

 

The executive secretary will perform varied, complex, and often confidential administrative tasks in support of the Director of Aging and Disability Services and interfacing with and supporting associated management, supervisory and professional staff. The position involves extensive contact with all levels of the organization, the public, community partners, and officials at the local, state, and federal levels.

The ideal candidate will demonstrate experience in:

• Providing high-level administrative and secretarial support to executive level management. 
• Handling and maintaining confidential materials and information. 
• Managing multiple priorities while maintaining accuracy and attention to detail.
• Working independently while recognizing when to seek input or consultation.
• Screening and triaging calls and emails, and referring matters to the appropriate executive, division, or department staff.
• Utilizing excellent oral and written communication skills.
• Communicating with staff at all levels, clients, elected officials, management, community leaders and members of the public in a diplomatic and politically astute manner.
• Showing proficiency with computer systems and applications, including Microsoft Windows, the Microsoft Office Suite, Zoom, Canva, and AI tools.
• Proofreading and editing documents such as correspondence and contracts with a high degree of accuracy.
• Delivering strong customer service, adapting to changes in direction, and applying effective problem-solving skills.

 

 

Examples Of Duties

 

The Executive Secretary’s responsibilities include, but are not limited to:

• Organizing and supporting meetings by notifying participants, arranging rooms, preparing agendas and materials, attending as needed to take minutes, or representing the manager.
• Participating in meetings with government officials, Board of Supervisors or commission members, business and community representatives, the public, and County staff at all levels to exchange information and explain administrative policies and procedures.
• Providing information and resolving complaints requiring judgment and the interpretation and application of policies and procedures.
• Researching, compiling, and summarizing informational or statistical material from internal and external sources.
• Drafting, proofreading, and editing a wide variety of documents and correspondence; preparing materials for management signature and reviewing for accuracy, completeness, format, compliance, and proper usage.
• Compiling and processing confidential materials related to labor and employee relations.
• Organizing and maintaining administrative, reference, and follow-up files; ensuring completion of administrative tasks by tracking projects, transmitting information, and staying informed of departmental activities.
• Managing calendars, scheduling appointments and meetings, making travel arrangements, and processing incoming mail with related backup materials.
• Prioritizing and organizing work to meet critical deadlines and ensuring deadlines are met by other staff.
• Supervising payroll and administrative support staff.
• Performing related duties as assigned.

 

NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.

 

Qualifications

Knowledge of:

• Office administrative and secretarial practices and procedures, such as business letter writing and the operation of common office equipment, including a word processor and personal or on-line computer.
• Basic organization and function of public agencies, including the role of an elected Board of Supervisors and appointed boards and commissions.
• Record keeping, report preparation, filing methods and records management techniques.
• Correct English usage, including spelling, grammar, punctuation, and vocabulary.
• Standard business arithmetic, including percentages and decimals.
• Basic supervisory principles and practices.
• Basic budgeting principles and practices.

Skill/Ability to:

• Provide varied, responsible, and often confidential secretarial and office administrative assistance to high-level management and other associated supervisory and professional staff.
• Plan, direct and review the work of assigned staff, and instruct staff in work procedures.
• Interpret, apply and explain complex policies and procedures using tact, discretion, initiative and independent judgment within established guidelines.
• Analyze and resolve office administrative situations and problems.
• Research, compile, and summarize a variety of informational materials.
• Compose correspondence independently or from brief instructions.
• Establish and maintain effective working relationships.
• Organize work, set priorities, meet critical deadlines, and follow up on assignments with a minimum of direction.
• Some positions may require the ability to type at a rate of 50 words per minute.

Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

• Two years of secretarial experience, which has included providing office and administrative support to management staff.

Other Requirement:
Specified positions may require skill in taking dictation at a rate of 80 words per minute by hand and transcribing it accurately.

 

Application/Examination

 

Open & Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, extra-help/limited term positions prior to the final filing date will receive five points added to their final passing score on this examination.

The examination process will consist of an application screening based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%) which may include a pre-interview exercise. Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the “Apply” button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Responses to the Supplemental Questionnaire must be submitted in addition to the standard County employment application form. A resume will not be accepted as a substitute for the required application materials. Online applications must be received by the Human Resources Department before midnight on the final filing date.

TENTATIVE RECRUITMENT SCHEDULE 
 Final Filing Date: Tuesday, May 26, 2026 at 11:59 PM PST
Application Screening: Wednesday, May 27, 2026
Civil Service Panel Interviews: Wednesday, June 10, 2026

About the County
San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities.

The County of San Mateo, as an employer, is committed to advancing equity to ensure all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. 

The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels.

 

HR Contact: Sarah Huynh (05122026) (Executive Secretary – Confidential E476)

The Business Systems Section of the Department of Public Works is seeking a qualified Information Technology (IT) Analyst. Under general direction, provides technical analytical support to departmental information systems in two or more of the following general areas: application programming and/or application support; production, local area network and/or server support, and desktop support as needed; serves as technical advisor and liaison to vendors, contractors and department staff on system applications, hardware and/or software products, services and issues; may oversee and guide the work of technical support staff participating in system installation and or enhancement projects; and performs related duties as required.

 

The ideal candidate will:

• Have at least two years of increasing responsible experience in information technology support.
• Have proven analytical and problem-solving abilities with disciplined troubleshooting methodologies.  Extensive knowledge in implementing SQL queries, stored procedures, and ability to design and implement database schema.
• Have firm sense of accountability and ownership for end-to-end project lifecycles.
• Have strong written skillset for tracking and documenting reported issues and resolutions.
• Have the ability to work effectively and efficiently with cross-functional teams.
• Have the ability to actively participate in multiple projects simultaneously.
• Possess understanding of technical design principles and experience in developing and implementing standards and best practices.
• Possess outstanding written and verbal communication skills and the ability to interact with diverse technical and non-technical groups spanning all organizational levels.
• Be self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities.
• Have the ability to be flexible and work well in a high-pressure production environment with changing priorities and frequent "emergency issues".
• Have excellent customer service skills and experience in IT support of a diverse user community.

 

The Department 
The Department of Public Works is unique by being one of the few departments in San Mateo County to have its own internal, full-service IT unit, Business Systems Section. BSS is a small group of dedicated IT staff who are responsible for a wide range of roles in Information Technology: from handling core IT functions to providing GIS support to handling access control.

Working in BSS, staff have the opportunity to learn and work with many different aspects of technology including desktop support, enterprise application support, design/ implement/ maintain server, and network infrastructure, creating GIS maps and spatial applications, internet/ intranet web design and support, databases, and even some programming opportunities.

 

Examples Of Duties

 

Duties may include, but are not limited to, the following:

• Experience in supporting Enterprise-level applications, including Asset Management Systems (e.g., IBM Maximo, Assetworks) and Cost Accounting Management System (e.g., WinCAMS)
• Knowledge of the following systems is desired: Helpdesk/service management systems (Jira Service Management & Confluence),
• Perform a variety of business analytical duties in the design, implementation and maintenance of department information systems and applications.
• Confer with department staff to define application requirements and translate such business needs into technical solutions; prepare requirement specifications, designs and other documentation for departmental systems and/or subsystems.
• Analyze business processes for opportunities to improve automation using available resources and technologies and prepare recommendations and proposals.
• Organize staff application user-groups to provide training on application use, identify future needs, and provide information to software vendors on application requirements.
• Determine short- and long-range departmental system application needs for County services; plan software enhancements and changes to meet the needs of system users.
• Participate in departmental and countywide systems planning activities.
• Monitor and guide the work of technical support staff, as assigned.
• Create, update, and/or maintain intra and/or internet web pages, websites, and surrounding layers of files/links.
• Administer County policies and procedures to ensure security and integrity of all departmental databases.
• Design and deploy system utilities and monitoring software to configure hosts/servers, registries, security policies, network settings, server services and performance reporting; develop and/or modify native operating system scripts to ensure robust system and application performance.
• Knowledge of scripting and/or programming logic (e.g, Powershell, batch).
• Use database queries and programming languages to retrieve and develop data in department-specific databases and to maintain the integrity of database structures.
• May evaluate and test system upgrades, Install, configure, maintain, troubleshoot and upgrade department software applications and troubleshoot hardware and software related problems.
• May receive requests for assistance related to complex desktop and computer related problems involving hardware, software applications and peripheral equipment; determine severity of problem and resolve or refer to appropriate personnel or vendor for resolution.
• May install, configure, troubleshoot, maintain and upgrade mid-range computers and related equipment.
• May evaluate new hardware and software products for use by department staff; and provide expert advice to users on software applications.
• May train department staff in the use of computer hardware and software; develop programs and materials to maintain and upgrade the skills of departmental staff.
• Perform related duties as assigned.
• Occasional on-call duties are required.

 

Qualifications

 

Knowledge of:

• Methods and techniques used in troubleshooting and maintaining computer hardware and software applications.
• Programming languages and operating systems.
• Data organization and access methods in automated systems.
• Operational characteristics of various hardware platforms, peripheral equipment and desktop applications including electronic mail systems, spreadsheets, word processing, database, presentation graphics, client/server applications, and communication protocols.
• Job planning and prioritizing techniques for self and others
• Record keeping and filing principles and practices

For the applications support area

• Operations, purposes, and functions of the application are being supported.
• Information needs and requirements of the systems users.

For the database administration support area

• Database troubleshooting and recovery procedures.
• Designated operating system design, techniques of programming, coding, programming languages, utilities, and command language.

For the Server/Production support area

• Server and mid-range computer hardware and software in use in the department and related communications systems.

For the Desktop support area

• Complex computer networks and systems, their operation, support, development and migration.
• Computer hardware and software products in use on the department and across the industry.

 

Skill/Ability to:

• Provide advanced technical and analytical support to multiple users of broad based applications.
• Analyze operational and systems problems, evaluate alternatives and reach sound conclusions.
• Use initiative and sound independent judgment within established procedural guidelines to support automation systems and software applications.
• Communicate effectively, orally and in writing, with both technical and non-technical personnel.
• Prepare clear, concise and accurate documentation, instructions, correspondence and other written materials.
• Organize work, set priorities for self and others and meet critical deadlines.
• Evaluate, recommend, implement, test and install software applications.
• Install, test, configure and support hardware and software used by the department.
• Monitor, troubleshoot and maintain local area networks and local portions of wide area networks.
• Develop and present comprehensive training material for the appropriate area.
• Respond effectively to user problems and needs.
• Maintain accurate records and files.
• Establish and maintain effective working relationships with those contacted in the course of the work.

 

Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

Education: Graduation from a four year college or equivalent technical certification with coursework in computer science, information systems, or closely related field; and

Experience: One year of experience providing technical and/or analytical support in computer operations or production support.

 

 

Application/Examination

 

Open & Promotional. Anyone may apply.  Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, or extra-help/limited term position prior to the final filing date will receive five points added to their final passing score on this examination.

The examination process will consist of an application screening based on the candidates' application and responses to the supplemental questions (weight: pass/fail). Candidates who pass the application screening may be invited to a panel interview (weight:100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. Applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire.

Tentative Recruitment Schedule 
Final Filing Date: Tuesday, May 26, 2026 at 11:59 PM PST
Application Screening Date: Wednesday, May 27, 2026
Combined Civil Service/Departmental Interview Panel: Monday, June 8, 2026

About the County
San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities.

The County of San Mateo, as an employer, is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.

The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels.

HR Analyst: Sarah Huynh (05112026)(V235 - Information Technology Analyst) 

Join Our Team! The City of South San Francisco Parks and Recreation Department is seeking a passionate Recreation & Community Services Program Coordinator to lead our Full-of-Fun program. 

Are you looking for a rewarding career where you can make an impact? Come thrive in South San Francisco, where vibrant parks, a state-of-the-art library, and a passionate community set the stage for a fulfilling career in civil service. With flexible, part-time positions, this is the perfect opportunity to jumpstart your career, gain hands-on experience, and help shape the future of our dynamic city!

Why Work with Us?

• Be a part of the third largest department in South San Francisco
• Engage with our diverse community through exciting programs in Aquatics, Arts, Youth Enrichment, and more!
• Enjoy a flexible, part-time work schedule perfect for students or those seeking work-life balance

Are you ready to make a difference and grow with us? Apply today and be part of something bigger! 

THE APPLICATION PROCESS:

To be considered, applicants must submit the following REQUIRED items:

• City application

NOTE: Applications must be completed in full. All work experience, and education or training must be listed directly on the City application. Applications that state “See Resume” or omit required information will be considered incomplete and subject to disqualification.  Resumes may be attached separately; however, resumes will not be accepted in lieu of a completed City application. Only application materials and documents that are specifically required within this job announcement will be reviewed as part of the application process. 

Recruitment Contact: 

Name: Laura Armanino

Phone: 650-829-3800

To view the full job description, qualifications, and available shifts, please click the link below. This is a continuous recruitment and may close at at any time.

 

 

San Mateo Medical Center is seeking a professional, goal-oriented Clinical Services Manager I to lead and oversee Perioperative Services, including the Operating Room (OR), Pre/Post-Anesthesia Care Units, Endoscopy, Sterile Processing Department (SPD), and Perioperative Scheduling.

 

In this role, you will plan, organize, direct, and supervise operations to ensure high-quality patient care, regulatory compliance, and efficient service delivery. You will also support staff through training, coaching, and performance management while contributing to continuous improvement efforts.

 

Reporting to the Chief Nursing Officer/Deputy Director, this position provides direct and indirect supervision to professional, clinical, technical, and clerical staff, as well as consultants and contract service providers. You will join a dynamic team dedicated to advancing the mission of a safety net hospital.

 

This role manages a large, complex span of control across multiple service lines and requires the ability to balance high-volume operations, competing priorities, and diverse clinical environments. The Clinical Services Manager operates with a high degree of autonomy, making sound decisions related to operations, staffing, quality, patient safety, and fiscal stewardship.

 

Key responsibilities include coordinating surgical and procedural scheduling, ensuring equipment and instrument availability, overseeing sterile processing operations, and aligning staffing resources. The role also focuses on identifying opportunities to improve efficiency, optimize resource utilization, and support financial performance across perioperative services.

 

The ideal candidate will bring:

• Three years of progressive management or supervisory experience in an accredited hospital or clinic 
• Strong clinical and operational leadership in perioperative services (e.g., Operating Room, Endoscopy, and/or Sterile Processing) 
• Knowledge of perioperative workflows, including surgical scheduling, procedural flow, and instrument processing 
• Experience managing large, complex teams in high-acuity environments 
• Ability to independently prioritize and manage competing operational demands

The ideal candidate will have demonstrated:

• Experience improving procedural throughput, including block utilization and scheduling efficiency 
• Success in identifying and implementing efficiency and cost-reduction opportunities 
• Experience leading structured process improvement initiatives (e.g., Lean, 5S, continuous improvement) 
• Ability to analyze operational and financial data to inform decision-making and improve performance 
• Collaborative experience working with surgeons, anesthesia providers, and interdisciplinary teams

 

Additionally, the ideal candidate will possess:

• Experience with budget development, financial oversight, and resource management 
• Strong critical thinking skills, with the ability to assess operations, identify gaps, and sustain improvements 
• Experience in maintaining compliance in highly regulated environments and ensuring survey readiness 
• Ability to build effective relationships across disciplines, including physicians and executive leadership 
• A leadership style that emphasizes visibility, communication, accountability, and staff engagement 
• A demonstrated ability to coach, develop, and support staff while addressing performance issues appropriately

 

Please note that two years of the required experience must have been in perioperative nursing to be considered for this position.

 

Note: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.

 

Examples Of Duties

The Clinical Services Manager (I) will be responsible for, but is not limited to, the following:

• Participate in developing and implementing goals, policies, procedures, and priorities for perioperative services
• Select, supervise, train, and evaluate clinical, technical, and clerical staff
• Oversee daily perioperative and procedural operations to ensure efficient patient flow and timely completion of services
• Ensure alignment between surgical scheduling, staffing, and equipment/instrument availability
• Oversee sterile processing operations, including decontamination, assembly, sterilization, and distribution
• Ensure compliance with infection control standards, sterilization requirements, and regulatory guidelines
• Monitor and optimize surgical block utilization to maximize capacity and reduce unused time
• Lead and implement process improvements to enhance efficiency, reduce delays, and increase throughput
• Analyze operational and financial data to identify trends and support performance improvement
• Evaluate and optimize resource utilization, including staffing, supplies, and equipment
• Collaborate with surgeons, anesthesia providers, and interdisciplinary teams to support safe and efficient operations
• Develop budget recommendations, monitor expenditures, and ensure alignment with financial goals
• Assisting in negotiating and managing contracts with vendors, consultants, and service providers
• Represent the department in committees and work groups; provide subject matter expertise to leadership
• Maintain effective relationships with internal and external stakeholders
• Ensure enforcement of nursing standards, codes, and regulations
• Respond to inquiries and provide information as appropriate
• Perform related duties as assigned

 

Qualifications

 

Licensure/Certification: 

• Possession of a valid California license as a Registered Nurse (R.N.)
• Must possess a Basic Life Support (BLS) and Advanced Cardiac Life Support (ACLS) certificates approved by the American Red Cross or American Heart Association

Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is;

• Three years of professional nursing experience in an accredited hospital or clinic
• At least one year of supervisory experience
• Two years of the required experience must have been in perioperative nursing

 

Knowledge of:

• Nurse Practice Act.
• Principles and practices of nursing and clinical systems, including safety and infection control practices.
• Principles and practices of community health care including current trends in research, treatment, prevention, education and related services.
• Principles and practices of program management, including planning, implementation, and evaluation.
• Principles of budget preparation and monitoring.
• Principles of personnel training, supervision and evaluation.
• State and other regulatory requirements for assigned unit or program.
• Emergency Medical Services Act (EMS), relevant EMS regulations and functions, and public safety/law enforcement organizations, if assigned to EMS.
• Principles and practices of public health, public health nursing, epidemiology, communicable disease control and prevention, emergency preparedness response and environmental health, if assigned to disease control and prevention and public health nursing programs.
• Non-profit public/private entities, community/faith-based organizations and related state and federal agencies, as well target population for assigned program, if assigned to public health nursing programs.
• Treatment and intervention practices for acute psychiatric population, if assigned to psychiatric nursing.
• Third-party reimbursement systems, revenue streams, and other principles relevant to the financial management of operating rooms, if assigned to perioperative nursing.

 

Skill/Ability to:

• Organize, direct, coordinate and evaluate nursing services that ensure quality patient care and conform to all prescribed standards.
• Work cooperatively with other County departments and public and private organizations, including private medical providers.
• Analyze service delivery problems accurately, develop recommendations and take appropriate action to resolve them.
• Develop, evaluate and maintain accurate records; prepare complex and detailed written reports, procedures and contracts.
• Communicate effectively with administrative, medical, professional, clinical and citizen groups.
• Train staff and coordinate activities of contractors, volunteer groups and staff, as appropriate.
• Conduct field public health investigations; administer immunizations, TB skin tests, and chemoprophylaxis; and perform venipuncture and collect diagnostic specimen, if assigned to disease control and prevention and public health nursing programs.
• Maintain medical stability of acute and chronic conditions in a 24/7, non-medical setting, if assigned to correctional health nursing.
• Lead multi-disciplinary patient care conferences, if assigned to psychiatric nursing.
• Provide unit management and support during evening, off hours and weekends, if assigned to administration and designated as nursing supervisor.
• Surgical scheduling systems, if assigned to medical-surgical nursing.

 

Application/Examination

 

Open and Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, extra-help/limited term positions prior to the final filing date will receive five points added to their final passing score on this examination.

 

Responses to the supplemental questions must be submitted in addition to our regular employment application form.

 

The examination will consist of an interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations, or a screening committee may select those applicants whose education and/or experience appear to best meet the needs of the position based solely on the information provided in the application materials. Because of this screening process, all applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California, and applicants must participate at their own expense.
 
IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button above or below. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. Online applications must be received by the Human Resources Department before midnight on the final filing date.

TENTATIVE RECRUITMENT SCHEDULE
Final Filing Date: Thursday, May 21, 2026, by 11:59 PM PST
Application Screening: Friday, May 22, 2026
Panel Interview: Week of June 1, 2026
 

About the County

San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities.

The County of San Mateo as an employer is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.

The County of San Mateo is an equal opportunity employer. We seek to hire, support, and retain employees who reflect our diverse community. 

We encourage applicants with diverse backgrounds and lived experiences to apply.

 

 

Priscilla Bermudez (050726) (Clinical Services Manager I/Nursing - D144)

Join Our Team! The City of South San Francisco Parks and Recreation Department is seeking Adult Day Care/Senior Program Leaders (Recreation Leader II/III). 

Are you looking for a rewarding career where you can make an impact? Come thrive in South San Francisco, where vibrant parks, a state-of-the-art library, and a passionate community set the stage for a fulfilling career in civil service. With flexible, part-time positions, this is the perfect opportunity to jumpstart your career, gain hands-on experience, and help shape the future of our dynamic city!

Why Work with Us?

• Be a part of the third largest department in South San Francisco
• Engage with our diverse community through exciting programs in Aquatics, Arts, Youth Enrichment, and more!
• Enjoy a flexible, part-time work schedule perfect for students or those seeking work-life balance

Are you ready to make a difference and grow with us? Apply today and be part of something bigger! 

THE APPLICATION PROCESS:

To be considered, applicants must submit the following REQUIRED items:

• City application

NOTE: Applications must be completed in full. All work experience, and education or training must be listed directly on the City application. Applications that state “See Resume” or omit required information will be considered incomplete and subject to disqualification.  Resumes may be attached separately; however, resumes will not be accepted in lieu of a completed City application. Only application materials and documents that are specifically required within this job announcement will be reviewed as part of the application process. 
 

Recruitment Contact: 

Name: Laura Armanino

Phone: 650-829-3800

To view the full job description, qualifications, and available shifts, please click the link below. This is a continuous recruitment and may close at at any time.

The City of Menlo Park is currently accepting applications for police academy graduates that are motivated, well-trained professionals who can meet the challenge of a fast paced, multi-tasking law enforcement environment.

The Hiring and Retention Incentive Program pays new, eligible Police Officers who are Police
Academy Graduates up to a total amount of $10,000 (See details under benefits).

The Menlo Park Police department is an operation in which the patrol officers enjoy communicating and building relationships with individuals within the community. We embrace a true community connection and commitment with participants on all sides. Rather than designating certain officers to focus on solving community problems, Menlo Park will charge all police personnel with proactive community policing responsibilities. We ask our officers to seek innovative solutions to local problems, respond to citizen complaints of violations and provide excellent customer service.

A small agency, such as the Menlo Park Police Department, will enable you to attain a breadth of experience and exposure through which to advance your career in numerous ways. We are seeking individuals who are enticed by our vision and will bring high energy, innovation, self-motivation and passion to their chosen profession. The City of Menlo Park recognizes the value of continuing education and increased knowledge acquired through personal and professional development of its’ workforce and allows employees to further their education goals. Accordingly, the City is committed to providing support for learning opportunities that directly and indirectly assist employees in achieving their personal and professional learning goals.

Additionally, major thoroughfares coursing through our fully developed community make traffic management a vital duty of all patrol officers. Overall, the department has strong opportunities for specialty assignments, including: K9, investigations, narcotics enforcement, traffic, SWAT/HNT and POP. Patrol teams enjoy a rotating 4/12 plan or a fixed 4/10 schedule in specialty assignments.

The City realizes the diversity of the community and therefore upon approval, the City pays officers a bilingual stipend. Our officers continually strive to be the best and achieve high standards; they receive a 5% incentive for achieving their Intermediate POST certificate and 10% incentive for achieving their advanced certificate.

For more information, please review the MOU here.

The City has new desktop and laptop computers in place for employees. The City already has Crime Analysis and Traffic Analysis software systems in place. A new handheld citations system for traffic has recently been launched. The City also implemented a citywide GIS system, document imaging system, and Intranet, which are available to all staff members. Additionally, we have placed laptops in all patrol cars in order to facilitate timely report writing and response to calls for service.