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About the Department

The San Mateo County San Mateo County Emergency Management (SMC EM) is not your typical government agency. We operate more like a startup within the public sector – building innovative programs, forging cross-sector partnerships, and redefining what modern emergency management looks like for a county of 775,000 residents across 20 cities and 18 unincorporated areas.

Our mission is to advance community resilience through a proactive and comprehensive approach to emergency management, involving the whole community in every phase of preparedness, mitigation, response, and recovery.

To learn more about SMC EM, visit: https://www.smcgov.org/dem

 

About the Role

This is not a desk job. This is not a new position we are trying to figure out. And this is not a role where you sit behind a screen waiting for the next alert to go out.

For over a year, SMC EM has been deliberately building a countywide Alert and Warning (A&W) program that brings coherence, consistency, and credibility to how San Mateo County communicates with the public before, during, and after emergencies. We have developed training curricula, created frameworks, established partnerships, and advanced the conversation across the Operational Area. Now we need someone to carry that work forward – externally.

The Alert and Warning Coordinator is fundamentally an external-facing role. There are 32 agencies within the San Mateo County Operational Area that hold alerting authority and sending rights. Each has its own protocols, staffing models, and levels of experience with alert and warning systems. Your job is to be the connective tissue—socializing our approach to A&W with operational area partners, building alignment across jurisdictions, and ensuring that when an alert goes out in this county, it is timely, accurate, actionable, and drives protective action.

You will brief city councils, law and fire chiefs with equal confidence. You will sit with an Incident Commander during a fast-moving wildfire and translate urgency into a message that saves lives. You will train authorized users on alerting platforms and hold the line on quality when others want to cut corners. And you will do all of this while representing a department that is changing the culture of emergency management in one of the most complex operational areas in the state.

 

What This Role Actually Involves

Partnership and Coordination (Primary Focus)

• Serve as the primary liaison to the 32 agencies across the Operational Area on all matters related to alert and warning, building relationships and driving alignment toward consistent A&W practices countywide.
• Brief alert and warning programs, standards, and best practices to diverse audiences—from city councils and boards of supervisors to law and fire chiefs, emergency managers, and community organizations—adapting your message for each.
• Coordinate monthly and recurring touchpoints with Operational Area partners to advance shared A&W goals, identify gaps, and troubleshoot challenges collaboratively.
• Represent SMC EM at stakeholder meetings, advisory committees, work groups, tabling events, and public-facing engagements at all levels of government.
• Facilitate training seminars and hands-on workshops for authorized users across jurisdictions on alerting platforms, protocols, and message crafting.

 

Alert Crafting and Operational Readiness

• Develop, review, and issue emergency alerts that drive protective action – messages that are clear, accurate, geographically targeted, accessible across languages, and calibrated to the threat. This includes understanding what makes an alert effective, not just how to press “send.”
• Maintain fluency across multiple alerting platforms including IPAWS, Wireless Emergency Alerts (WEA), the Emergency Alert System (EAS), mass notification systems, and reverse 9-1-1.
• Participate in a weekly on-call rotation, maintaining 24-hour readiness and responding to the field or Emergency Operations Center (EOC) during emergencies or disasters.
• Conduct regular testing and evaluation of A&W systems to ensure functionality, reliability, and interoperability across jurisdictions.
• Participate in after-action reviews and improvement planning to refine protocols based on lessons learned from exercises and real-world incidents.

 

Program Development and Standards

• Advance the County’s A&W program by developing and refining emergency notification standards, protocols, templates, and processes that serve as a model for the Operational Area.
• Assess existing community alert and warning programs for effectiveness, identify service gaps, and recommend evidence-based improvements – incorporating research on protective action decision-making, message design, and crisis communications.
• Coordinate with local, state, and federal agencies to ensure A&W system integration and interoperability, including IPAWS compliance and alignment with emerging federal guidance.
• Manage vendor services and contracts related to alerting platforms and notification systems.
• Review and update Operational Area alert and warning plans on a regular basis.
• Prepare reports, briefing materials, presentation decks, and other professional documents as needed.

 

Who We Are Looking For

The right person for this role is not just technically proficient in alerting systems – they understand the weight of what an alert means and the responsibility that comes with it. They know that a poorly crafted message can erode public trust, cause unnecessary panic, or worse, fail to prompt the protective action that saves lives.

We are looking for someone who combines operational skill with judgment, presence, and the relational ability to be credible across a complex Operational Area.

 

Mindset and Character

• Growth mindset. You are insatiably curious, always learning, and never satisfied with “the way we’ve always done it.”
• Willingness to ask for help when uncertain and to verify information before acting. In this work, getting it right matters more than getting it fast.
• Thrives under pressure. You can pivot, adapt, verify, and make sound decisions in rapidly evolving, high-consequence situations.
• Comfort with ambiguity. Emergency management rarely offers a clear playbook. You can operate effectively when the situation is messy, the information is incomplete, and the stakes are high.
• Integrity and courage. If you believe an alert is inaccurate or could cause harm, you speak up – even when it’s uncomfortable.

 

Knowledge and Experience

• Strong knowledge of IPAWS protocols and the broader alert and warning ecosystem, including WEA, EAS, and mass notification platforms.
• Demonstrated fluency using alerting platforms—not just awareness of them, but hands-on operational experience issuing, testing, or managing alerts.
• Understanding what makes an effective emergency alert: message design principles, protective action messaging, audience considerations, and the science behind how people receive and act on warnings.
• Familiarity with local, state, and federal regulations governing public alerts and emergency communications.
• Experience engaging diverse stakeholders including elected officials, public safety leaders, community organizations and adapting communications to the audience.
• Excellent written communication skills, including experience with reports, briefings, proposals, and professional presentations.
• Familiarity with the five Emergency Management Sections (Management, Operations, Planning, Logistics, Finance/Admin) and the Incident Command System.
• Completion of ICS Courses 100, 200, 700, and 800, or ability to complete within first 90 days.
• Completion of IS-247.C (IPAWS for Alert Originators) and IS-248 (IPAWS for the American Public), or ability to complete within first 90 days.
• A valid California Driver’s License.
• Ability to work across a wide variety of settings (field, office, EOC) and disciplines (law enforcement, fire services, emergency medical personnel).

 

Preferred but Not Required

• Master’s degree in emergency management, public administration, public affairs, crisis communication, homeland security, or a related field.
• Experience working across multiple jurisdictions or within a complex multi-agency operational environment.
• Knowledge of information technology related to emergency management, including radio communication systems and interoperability standards.
• Experience with grant writing, program budgeting, or contract management related to emergency communication systems.

 

Minimum Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to qualify:

• Education: Bachelors and Masters (preferred) degree from an accredited college or university in emergency management, public administration, communications, homeland security, or a related discipline.
• Experience: Minimum five (5) years of experience in alert and warning operations, emergency communications, or emergency/disaster planning and management in a public, military, or private organization.

 

Application/Examination

 

How to Apply

If you are interested in being considered for this position, please submit the following materials via email:

• Resume
• Cover letter with responses to the Supplemental Questions below (maximum 2 pages)

Supplemental Questions

1. Describe your hands-on experience with alert and warning systems and platforms. What role did you play in developing, issuing, or managing alerts and what did you learn about what makes an alert effective at driving protective action?
2. This role requires building alignment across 32 agencies with different levels of A&W experience and capacity. Describe a time you had to bring multiple organizations or stakeholders together around a shared standard or practice. What was your approach, and what did you learn?
3. Tell us about a time when you identified that information being communicated during an emergency or high-pressure situation was inaccurate or incomplete. What immediate steps did you take, and what did you put in place to prevent it from happening again?

Please include “SMC EM Coordinator – Alert & Warning - Unclassified” in the subject line of your email submission. Submit required materials electronically to:

Rick Reed, SMC EM Coordinator

Email: rreed1@smcgov.org

 

Important: APPLY IMMEDIATELY. Application materials will be reviewed as received, and qualified candidates will be contacted for an interview. This posting is open on a continuous basis and a selection may be made at any time. Submissions that do not include all required elements will not be considered. Application materials are only accepted via email.

 

About San Mateo County

San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California, serving a multitude of culturally, ethnically, and linguistically diverse communities.

 

The County of San Mateo, as an employer, is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply.

 

The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels.

 

Chet Overstreet, Analyst (03032026) (Q002)

Open Until Filled-Apply Immediately

Interviews: TBD

Resumes are not accepted in lieu of completing a city application.

 

DEFINITION
Under general direction, performs complex and responsible technical and clerical work for the Director of Human Resources and as administrative support to the City's Human Resources Department. Completes related work as required.

DISTINGUISHING CHARACTERISTICS
An incumbent in this position is a Human Resources generalist performing a wide range of personnel assignments in administering and processing health and welfare benefits; managing the administrative duties associated with the Personnel Board and overseeing the preparation and management of all employee requisition and action forms; managing the office and providing administrative support to the Director of Human Resources, Assistant to the Director of Human Resources, Senior Management Analyst, the Human Resources Analyst(s) and Human Resources Specialist(s).

EXAMPLES OF DUTIES
Including but not limited to maintaining frequent, sensitive and critical contacts with public and private agencies, other departments, professionals and officials; transmits information, decisions and directives. Answers inquiries by phone or email; investigates and resolves complaints or provides information, explains departmental or City procedures; exercises judgment in giving information and proper disposition of problems; composes correspondence and prepares reports. Maintains and files employees' personnel records and other departmental records; provides information to employees regarding benefits. Screens telephone calls and visitors; receives, screens and routes incoming mail for appropriate action and follows up on its disposition; arranges for meetings and conferences and assists in providing material on information to be discussed. Interprets and apply rules and regulations of the classified service. Keeps abreast of pertinent information and changes in City procedures and regulations.

Prepares inter-office memoranda and requisition forms; elicits employee evaluation forms for all departments by preparing and transmitting initial forms. Manages performance appraisal forms for distribution in accordance with established procedures. Serves as Assistant for the Personnel Board, other related meetings, and disciplinary and appeal hearings by collecting, preparing, and sending agendas, taking and transcribing minutes, and typing and distributing minutes and other material. Processes and manages distribution retiree health reimbursement checks. Administers Department of Motor Vehicles (DMV) Pull Program, tracks employee driving records and issues quarterly department list of commercial drivers’ medical expirations. May assist in responding to internal and external surveys. May assist department personnel with data entry on applicant tracking program, proctoring Civil Service examinations, in administering certification of active Civil Service Employment Lists using applicant tracking program, and assists with City-wide events. Processes employee separations and cafeteria plan worksheets, enters employee information into ERP system, tracks employee trainings; and processes invoices.

Provides support to the Director of Human Resources, Assistant to the Director of Human Resources, Senior Management Analyst, Human Resources Analyst(s) and Human Resources Specialist(s). Administers the documentation requirements of the 1986 Immigration and Control Act. Prepares and processes required Human Resources’ forms, such as new employee forms and employee Action Forms. Assists with preparation and publication of the employee newsletter. Maintains and orders office supplies and other duties as assigned.

MINIMUM REQUIREMENTS

Ability to: Communicates effectively both orally and in writing; speaks to and direct large groups; Interacts positively and cooperate with co-workers, responds politely to customers, works as a team member, functions under demanding time pressure, responds in a positive manner to supervision, attends work and perform duties on a regular and consistent basis. Understands and applies instructions, rules, regulations and policies including the City’s Rules and Regulations of the Classified Service; analyzes, processes and schedules detailed work accurately; learns, understands, and communicates employee benefit parameters and regulations, learns and uses Microsoft Office Suite applications, Human Resources Information System (HRIS), applicant tracking system and other City software programs. Transcribes proceedings at meetings of commissions, boards or special committees; exercises good judgment in matters of a confidential nature; works independently in absence of supervision.

Knowledge of: Appropriate English grammar and spelling; current office equipment and methods including operation of computer programs, including advanced, competent use of Microsoft Word; record keeping and organizational practices; basic arithmetic; and certain federal, state and municipal personnel regulations.

Education: Graduation from high school or equivalent and an Associate of Arts (AA) degree.

Experience: A minimum of two years of experience in administrative and Human Resources technical work that involved regular contact with the public.

License: Possession of a valid Class C California Driver's License.

The City of San Mateo is currently taking applications for the position of Dispatcher. Being a police dispatcher is an exciting career opportunity for those who thrive in fast-paced and dynamic environments. As the critical link between the public and law enforcement, dispatchers play a vital role in ensuring community safety by coordinating emergency responses and providing essential support to officers in the field. This position offers the chance to make a real difference in people's lives every day while developing valuable skills in communication, multitasking, and problem-solving. If you are looking for a rewarding career that challenges you to stay calm under pressure and be a part of a dedicated team, consider becoming a police dispatcher.

 

This is a continuous recruitment. Applicants are added to the employment list if they meet the minimum qualifications. 

Please apply online at https://www.calopps.org/burlingame/job-20674472.

 

THE DEPARTMENT
The Burlingame Police Department is a municipal, full service, community oriented department.  We offer a variety of investigative, preventative, and community policing programs to both protect and serve a community that spans five square miles and is home to more than 28,000 residents.

The Burlingame Police Department is divided into two divisions: Operations and Administration.  The force currently consists of 40 police officers, made up of the Chief of Police, 1 Captain, 2 Lieutenants, 6 Sergeants, 6 Corporals, 2 Inspectors, and 22 Patrol Officers.

We are active in county-wide law enforcement efforts by participating in the San Mateo County Gang Task Force, Avoid the 23 (DUI) Task Force, Narcotic Task Force Details, Alcohol Beverage Control Operations, Office of Traffic Safety grants and as Police Academy Training Officers.

POSITION
Burlingame Police Officers are responsible for preventing crime, arresting law violators, directing traffic, etc.  In that capacity, officers may also serve in special assignments such as K-9, detective, SWAT, hostage teams, FTO, and motorcycle patrol.

EXAMPLES OF DUTIES:

• Patrol various areas within the City by driving a police vehicle or by walking to prevent criminal activity, to enforce various laws, regulations, and codes.
• Respond to radio dispatched calls and reports to crime scenes or locations of disorder to protect life and property.
• Conduct investigations, gathers information and writes factual reports involving criminal activity, traffic accidents, suspicious activity, or other unusual incidents.
• Make arrests as necessary and writes report of all arrests made and activities performed.
• Interview and interrogate suspicious persons, suspects, and prisoners.
• Gather, mark, preserve, and record evidence in criminal or related matters; testify and present evidence in court.
• Serve warrants and subpoenas.
• Assist in the performance of special investigations and perform undercover and surveillance activities when necessary.

ESSENTIAL REQUIREMENTS:

Knowledge of:

• State laws, local regulations, ordinances, and codes including laws or arrest, current court decisions, General Police procedures and rules.
• Standard police broadcasting procedures and codes.
• Proper use of departmental firearms.
• Geography of the local area.

Ability to:

• Understand and carry out oral and written instructions.
• Read, comprehend, write, and speak English effectively.
• Write clear, concise and grammatically correct police reports.
• Observe, hear, remember, and record facts in writing.
• Interpret, explain, and apply laws and regulations.
• Analyze and judge situations/people accurately and adopt effective courses of action.
• Mediate confrontations including those encountered during family, neighborhood or work disputes, or civil disorders, controlling hostile people or groups.
• Be free of bias against race or ethnicity, gender, nationality, religion, disability, or sexual orientation.
• Exercise judgment in determining when to use force and to what degree.
• Build effective working relationships.
• Maintain contact and preserve good relations with the public; respond to requests and inquiries from the general public.
• Use sound conflict resolution and problem solving skills.
• Arrest persons with or without warrants and physically take into custody, guarding arrestee.
• Administer first aid and CPR.

Skills:

• Operation of police vehicle at high rates of speed during emergency situations.
• Use police vehicle radios as well as hand-held portables and use proper radio codes.
• Use hand-held and/or electronic equipment for drug and alcohol detection.
• Ability to process for and lift latent evidence.
• Finger print and take palm prints from arrestees.
• Use departmentally issued firearms safely and safety equipment.

EDUCATION & EXPERIENCE:

Candidates must be a US Citizen, at least 21 years of age on date of appointment, a US high school graduate (or GED equivalent), have no felony convictions or disqualifying criminal history.  Must be able to understand and carry out verbal and written instructions, read, comprehend, write, and speak English effectively.

Entry Level - Proof of completing the POST Written Test and Physical Agility Test with a passing score.

Lateral Police Officer - To be considered for a lateral Police Officer appointment, candidates must have prior experience as a sworn law enforcement officer within the past twelve (12) months, including the completion of the field training program and probation period with a law enforcement agency.

Applicants with more than a three year break in employment as a California Police Officer or who are an out-of-state Police Officer must provide evidence of successful completion of the CA Basic POST Course waiver process.

APPLICATION PROCEDURE:

Please apply online at https://www.calopps.org/burlingame/job-20674472.

 

SELECTION PROCESS:
Those most qualified candidates submitting the required documents in person to the Burlingame Police Department will be invited to participate in oral interviews and other elements of the selection process.

BACKGROUND REQUIREMENTS:
Finalists will be required to undergo a thorough background investigation and criminal/vehicle records check.  Employment offers are contingent upon passing a pre-employment physical/drug screen and psychological examination.  Past substance abuse and criminal activity may be grounds for disqualification but all candidates will be evaluated on a case-by-case basis.

 

The San Mateo Police Department is accepting applications for Police Officer Lateral Candidates Only!

This is continuous recruitment.

In addition to the minimum qualifications, a Lateral Candidate must have:

a)  Possession of a California Basic POST Course Certificate written exam certificate with a preferred T-score of 52 or above. Possession of a California Post Course Certificate (as noted above) of at least 800 hours issued within 3 years of the date of application. A copy of your certificate with your application is required in order for you to continue with the process.

AND

b)  Currently employed or previously employed within the last 12 months with a California Law Enforcement Agency as a Peace Officer. A copy of your certificate with your application is required in order for you to continue with the process.

Those applicants meeting the minimum qualifications and have submitted the required documentation, will be added to the employment list. Please email them to joinsmd@cityofsanmateo.org.

Failure to attach and/or submit your certificate, your application will not move forward in the process.

The Position: Police Officers perform law enforcement and crime prevention work; control traffic flow and enforce state and local regulations; perform investigative work; participate in and provide support and assistance to special department crime prevention and enforcement programs and do related police work as assigned. Duties and hours will vary with assignments.

The Department:  Consists of a diverse and outstanding group of men and women who have dedicated themselves to public service. Our staff is devoted to protecting and serving the citizens of San Mateo professionally, while providing outstanding customer service.  The department is dedicated to providing creative and long-term solutions to ongoing issues that may arise from time to time.

Position Summary

 

Under the general direction of the Deputy General Manager of Bus, the Director of Business Operations is responsible for planning, directing, and managing the Bus Division’s Business Operations Unit, including Data Analytics & Program Management, Schedules & Service Development, and Bus Administration.

 

This position provides strategic and operational leadership over all bus scheduling functions, including network coordination with the Planning Department, development of vehicle and crew schedules, roster development, and oversight of signup bidding and deployment activities. The Director ensures that service delivery is aligned with operational goals, labor agreements, and financial constraints.

 

In addition, this position leads performance management, business analytics, budget development, and capital and operational program support functions for the Bus Division. The Director works collaboratively across departments and with external agencies to ensure safe, efficient, compliant, and customer-focused transit service.

 

Essential Responsibilities

 

A. Business Operations Leadership & Administration

• Leads and manages Business Operations functions, including Data Analytics & Program Management, Scheduling & Service Development, and Bus Administration
• Supports the development of division goals, priorities, and performance expectations in coordination with division leadership
• Leads development and monitoring of operating and capital budgets, including workforce and resource forecasting
• Provides analytical, financial, and policy support to division leadership and partner departments
• Oversees Bus Administration functions, including coordination of division-wide administrative processes, policy and program tracking, and support for budgeting, reporting, and organizational initiatives
• Leads or supports capital and operational projects impacting service delivery and business functions
• Represents the division in internal and external meetings related to business operations functions
• Promotes a culture of accountability, collaboration, and continuous improvement

 

B. Scheduling and Service Development 

• Leads the design and development of bus schedules, including timetables, blocking, run-cutting, and rosters
• Supports service planning activities, including evaluation and development of service changes and operational scenarios
• Ensures scheduling practices align with service goals, labor agreements, and budget constraints
• Partners with the Director of Transportation to ensure schedules are operationally feasible and effectively implemented
• Coordinates with the Planning Department and external agencies to support integrated regional service delivery
• Oversees scheduling-related processes, including quarterly signups, bidding, and workforce deployment, in coordination with Transportation and Labor Relations
• Ensures effective integration of scheduling systems with downstream operational, financial, and customer information systems (e.g., CAD/AVL, payroll, and reporting platforms)

 

C. Data Analytics, Performance Management & Program Support

• Oversees the collection, analysis, and reporting of operational and financial performance data
• Develops and maintains key performance indicators (KPIs), dashboards, and reporting tools to support decision-making
• Monitors and analyzes system performance metrics, including ridership, on-time performance (OTP), service reliability, and operational efficiency
• Provides regular reporting to internal leadership, external agencies, and governing bodies
• Supports evaluation of service, policy, and operational changes through data-driven analysis, including financial impact assessments
• Oversees integration and effective use of business systems (e.g., CAD/AVL, APC, fare systems, and scheduling platforms)
• Leads and manages technology initiatives and program delivery related to business operations systems, including system upgrades, implementations, integrations, and coordination with Information Systems and external vendors
• Supports cross-functional initiatives and capital or operational projects impacting service delivery
• Ensures compliance with regulatory and reporting requirements
• Performs additional related duties as assigned
• Regular and reliable attendance is a requirement of this position

The Human Resources Department is seeking well qualified candidates for the position of Employee and Labor Relations Analyst.
  
Under general direction from the Employee Relations Division Manager, the Employee and Labor Relations Analyst (ELR Analyst) will conduct highly complex analytical, consultative, and administrative work in employee and labor relations in a centralized human resources environment. 
  
The Ideal Candidate will possess the following qualities:

• Collaborator and consensus builder who maintains and cultivates successful working relationships utilizing expert consultation skills. 
• Analytical and strategic thinker with sound judgment, who brings innovative yet practical problem-solving skills when making decisions and designing solutions that are proactive and collaborative.
• Politically astute professional, possessing the skills necessary for identifying, navigating, and successfully interacting within the dynamics of the organization while maintaining sensitivity to the competing needs of a wide variety of internal and external stakeholders.
• Values the relationship between management and labor.
• Well-organized with the ability to prioritize tasks, manage a variety of complex projects, and multi-task.
• A team player with exceptional interpersonal, verbal, and written communication and facilitation skills. 

 

Examples Of Duties

Duties may include, but are not limited to:

• Act as County management representative in contacts with union representatives and/or departments on meet and confer processes, grievances, disciplinary actions, and other employee and labor relations activities.
• Develop and participate in employee relations activities; provide advice and counsel to department directors, managers, supervisors, and employees in the interpretation of human resources policies, procedures, contracts application, and the administering of grievances; review performance evaluations for consistency and makes recommendations; work closely with management on issues that require resolution or contract clarification.
• Conduct and coordinate investigations of allegations of misconduct, harassment, or unlawful discrimination; write or edit various notices and related correspondence for labor attorney review and approval, including notices of due process, notices of findings, letters of discipline, and separation agreements; make recommendations to department directors, Employee Relations Manager, and County Counsel; coach managers and directors regarding the conduct of termination meetings and serve as witness to  terminations.
• Facilitate and participate in grievances and arbitration proceedings with department management, the Employee Relations Manager, and County Counsel; research and determine facts, confer with legal counsel, brief witnesses for Adjustment Board, appear as a witness for formal appeals, arbitrations and/or litigation as called, prepare formal documentation, and implement resolutions.
• Serve as a primary County representative at negotiations; identify and analyze issues involved; develop negotiating proposals; represent management positions; write and revise contract language; assist with analyzing costs of contract proposals.
• Implement negotiated agreements including memoranda of understanding, separation agreements, grievances, arbitrations, and formal and informal appeals through the Civil Service Commission.
• Develop and implement training programs to department supervisors and managers including customized training on all aspects of employee and labor relations.
• Provide advice and solutions regarding employee performance, attendance, and/or conduct including drafting letters, reviewing/editing evaluations, and providing role playing experiences to assist supervisors and managers in dealing with employee issues with confidence.
• Develop and implement goals, objectives, policies, procedures, work standards, and administrative control systems for the Employee and Labor Relations division of the Human Resources Department.
• Coordinate, oversee, and perform professional-level administrative, research, and analytical work in area of assignment.
• Develop and standardize procedures and methods to improve and continuously monitor the efficiency and effectiveness of operations and service delivery.
• Serve as a liaison with employees, public, and other organizations; provide information and assistance related to assignment; receive and respond to complaints and questions related to assigned area of responsibility; review problems and recommend corrective actions.
• Conduct a variety of analytical and operational studies regarding departmental and program activities; evaluate alternatives, make recommendations, and assist with the implementation of procedural, administrative, and/or operational changes after approval.
• Conduct research and analysis requiring inter-departmental coordination; effectively recommend study parameters and determine appropriate methodology and sources of information for assigned studies/projects.
• May participate in selecting, training, motivating, and evaluating assigned staff; provide or coordinate staff training; work with employees to correct deficiencies.
• Perform related duties as assigned.

 

Qualifications

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying.  A typical way to obtain the required qualifications would be:

• Equivalent to graduation from an accredited four-year college or university with major coursework in business or public administration, economics, planning, finance, or a related field, and
• Five (5) years increasingly responsible professional administrative and analytical experience in municipal government, including experience in budget, strategic planning, policy analysis, and organizational development.

 
Knowledge of:

• Principles and practices of employer-employee relations, organizational analysis, and human resources administration.
• Principles and practices of collective bargaining and dispute resolution, including mediation, arbitration, and fact finding.
• Disciplinary principles, practices, and procedures.
• Principles and practices of county government management.
• Organizational and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures.
• Principles and practices of public administration and program administration.
• Research and reporting methods, techniques, and procedures.
• Sources of information related to a broad range of municipal programs, services, and administration.
• Applicable Federal, State, and local laws, codes, and regulations.
• Public relations techniques.
• Basic principles and practices of County-wide operations and their administration policies, procedures, and organization.
• Principles and practices of public agency budget development and/or administration and sound management policies and procedures.
• Principles and practices of contract administration and evaluation.
• Recent and on-going developments, current literature, and sources of information related to employee and labor relations.
• Record keeping principles and procedures.
• Modern office practices and methods and computer equipment.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Techniques for dealing effectively with the public, vendors, contractors, and County staff in person and over the telephone.
• Techniques for effectively representing the County in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.

 

Skill /Ability to:

• Assist in the development of goals, objectives, policies, procedures, and work standards for assigned area of responsibility.
• Plan and conduct effective management, administrative, and operational review and analysis.
• Train assigned staff.
• Conduct complex research, including evaluation of alternatives, making sound recommendations, and preparing effective and related reports and presentation.
• Conduct investigative interviews.
• Analyze, interpret, summarize, and present administrative and technical information and data in an effective manner.
• Evaluate and develop improvements in operations, procedures, policies, or methods.
• Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
• Interpret, explain, and ensure compliance with County policies and procedures, complex laws, codes, regulations, and ordinances.
• Effectively represent the department and the County in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals.
• Operate modern office equipment including computer equipment and specialized software applications programs.
• Exercise good judgment, flexibility, creativity, and sensitivity in response to changing situations and needs.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

 

Licenses and Certifications:

• Some positions may require a valid California's driver's license or its equivalent.

 

Application/Examination

Anyone may apply. Current San Mateo County employees with at least six months (1040 hours) of continuous service in classified regular, probationary, extra-help, or limited term positions prior to the final filing date will receive five points added to their final passing score on this examination. 
  
The examination process will consist of an application screening (weight: pass/fail) based on the candidate's application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%), which may include the evaluation of a brief written and/or performance exercise given immediately preceding the interview.
  
Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations, or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California, and applicants must participate at their own expense.
 
IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the 'Apply' button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply.
  
Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire.
 

~Recruitment Timeline~
Final Filing Date: June 5, 2026, at 11:59 PM
Application Screening: June 10-11, 2026
Panel Interview (tentative): June 23 and/or 24, 2026
 

 

San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities.

 

The County of San Mateo, as an employer, is committed to advancing equity to ensure all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work. 

 

The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels.

 

 

Analyst: Chet Overstreet (05162026) (Employee and Labor Relations Analyst – D118)

 

The Town of Colma is currently recruiting for the position of part-time Senior Recreation Leader.

• Have you completed a minimum of 15 college units in the area of recreation, education, physical education or a related field? 
• Do you have a minimum of two years of experience in a part-time paid recreation position (minimum 1,000 hours per year) or have been employed for a minimum of one year as a Recreation Leader with the Town of Colma? 
• Are you available to work varying shifts?
• Do you have a passion for working with children and seniors? 
• If so, apply today!  

 

Please refer to the attached job description for details regarding this position.

 

The Recreation Department provides programs and activities for Colma residents of all ages ranging from infants to seniors.  Program elements include fitness, enrichment, cultural events, special events, sporting events, trips, and community events.  It is the goal of the Recreation Department to offer a balanced program ensuring all elements are offered to all age groups throughout the year.  

 

At the Town of Colma, we are an equal opportunity employer and value diversity.  All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.  

 

APPLICATION PROCESS

Interested candidates must submit both a completed online employment application and letter of interest in CalOpps.org.  Resumes in lieu of a completed application and letter of interest will not be accepted. 

 

 

San Mateo County Health - Aging and Disability Services is seeking a motivated individual for the position of Executive Secretary - Confidential.

Join us for an engaging LinkedIn Live informational session to explore this exciting opportunity. We’ll provide an overview of the department, position, and what the hiring manager is looking for. Don’t miss out—join us on Thursday, May 21, 2026, from 12:00 PM to 1:00 PM PST. Click here to register.

 

The executive secretary will perform varied, complex, and often confidential administrative tasks in support of the Director of Aging and Disability Services and interfacing with and supporting associated management, supervisory and professional staff. The position involves extensive contact with all levels of the organization, the public, community partners, and officials at the local, state, and federal levels.

The ideal candidate will demonstrate experience in:

• Providing high-level administrative and secretarial support to executive level management. 
• Handling and maintaining confidential materials and information. 
• Managing multiple priorities while maintaining accuracy and attention to detail.
• Working independently while recognizing when to seek input or consultation.
• Screening and triaging calls and emails, and referring matters to the appropriate executive, division, or department staff.
• Utilizing excellent oral and written communication skills.
• Communicating with staff at all levels, clients, elected officials, management, community leaders and members of the public in a diplomatic and politically astute manner.
• Showing proficiency with computer systems and applications, including Microsoft Windows, the Microsoft Office Suite, Zoom, Canva, and AI tools.
• Proofreading and editing documents such as correspondence and contracts with a high degree of accuracy.
• Delivering strong customer service, adapting to changes in direction, and applying effective problem-solving skills.

 

 

Examples Of Duties

 

The Executive Secretary’s responsibilities include, but are not limited to:

• Organizing and supporting meetings by notifying participants, arranging rooms, preparing agendas and materials, attending as needed to take minutes, or representing the manager.
• Participating in meetings with government officials, Board of Supervisors or commission members, business and community representatives, the public, and County staff at all levels to exchange information and explain administrative policies and procedures.
• Providing information and resolving complaints requiring judgment and the interpretation and application of policies and procedures.
• Researching, compiling, and summarizing informational or statistical material from internal and external sources.
• Drafting, proofreading, and editing a wide variety of documents and correspondence; preparing materials for management signature and reviewing for accuracy, completeness, format, compliance, and proper usage.
• Compiling and processing confidential materials related to labor and employee relations.
• Organizing and maintaining administrative, reference, and follow-up files; ensuring completion of administrative tasks by tracking projects, transmitting information, and staying informed of departmental activities.
• Managing calendars, scheduling appointments and meetings, making travel arrangements, and processing incoming mail with related backup materials.
• Prioritizing and organizing work to meet critical deadlines and ensuring deadlines are met by other staff.
• Supervising payroll and administrative support staff.
• Performing related duties as assigned.

 

NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.

 

Qualifications

Knowledge of:

• Office administrative and secretarial practices and procedures, such as business letter writing and the operation of common office equipment, including a word processor and personal or on-line computer.
• Basic organization and function of public agencies, including the role of an elected Board of Supervisors and appointed boards and commissions.
• Record keeping, report preparation, filing methods and records management techniques.
• Correct English usage, including spelling, grammar, punctuation, and vocabulary.
• Standard business arithmetic, including percentages and decimals.
• Basic supervisory principles and practices.
• Basic budgeting principles and practices.

Skill/Ability to:

• Provide varied, responsible, and often confidential secretarial and office administrative assistance to high-level management and other associated supervisory and professional staff.
• Plan, direct and review the work of assigned staff, and instruct staff in work procedures.
• Interpret, apply and explain complex policies and procedures using tact, discretion, initiative and independent judgment within established guidelines.
• Analyze and resolve office administrative situations and problems.
• Research, compile, and summarize a variety of informational materials.
• Compose correspondence independently or from brief instructions.
• Establish and maintain effective working relationships.
• Organize work, set priorities, meet critical deadlines, and follow up on assignments with a minimum of direction.
• Some positions may require the ability to type at a rate of 50 words per minute.

Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

• Two years of secretarial experience, which has included providing office and administrative support to management staff.

Other Requirement:
Specified positions may require skill in taking dictation at a rate of 80 words per minute by hand and transcribing it accurately.

 

Application/Examination

 

Open & Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, extra-help/limited term positions prior to the final filing date will receive five points added to their final passing score on this examination.

The examination process will consist of an application screening based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%) which may include a pre-interview exercise. Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the “Apply” button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Responses to the Supplemental Questionnaire must be submitted in addition to the standard County employment application form. A resume will not be accepted as a substitute for the required application materials. Online applications must be received by the Human Resources Department before midnight on the final filing date.

TENTATIVE RECRUITMENT SCHEDULE 
 Final Filing Date: Tuesday, May 26, 2026 at 11:59 PM PST
Application Screening: Wednesday, May 27, 2026
Civil Service Panel Interviews: Wednesday, June 10, 2026

About the County
San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities.

The County of San Mateo, as an employer, is committed to advancing equity to ensure all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. 

The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels.

 

HR Contact: Sarah Huynh (05122026) (Executive Secretary – Confidential E476)

The Business Systems Section of the Department of Public Works is seeking a qualified Information Technology (IT) Analyst. Under general direction, provides technical analytical support to departmental information systems in two or more of the following general areas: application programming and/or application support; production, local area network and/or server support, and desktop support as needed; serves as technical advisor and liaison to vendors, contractors and department staff on system applications, hardware and/or software products, services and issues; may oversee and guide the work of technical support staff participating in system installation and or enhancement projects; and performs related duties as required.

 

The ideal candidate will:

• Have at least two years of increasing responsible experience in information technology support.
• Have proven analytical and problem-solving abilities with disciplined troubleshooting methodologies.  Extensive knowledge in implementing SQL queries, stored procedures, and ability to design and implement database schema.
• Have firm sense of accountability and ownership for end-to-end project lifecycles.
• Have strong written skillset for tracking and documenting reported issues and resolutions.
• Have the ability to work effectively and efficiently with cross-functional teams.
• Have the ability to actively participate in multiple projects simultaneously.
• Possess understanding of technical design principles and experience in developing and implementing standards and best practices.
• Possess outstanding written and verbal communication skills and the ability to interact with diverse technical and non-technical groups spanning all organizational levels.
• Be self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities.
• Have the ability to be flexible and work well in a high-pressure production environment with changing priorities and frequent "emergency issues".
• Have excellent customer service skills and experience in IT support of a diverse user community.

 

The Department 
The Department of Public Works is unique by being one of the few departments in San Mateo County to have its own internal, full-service IT unit, Business Systems Section. BSS is a small group of dedicated IT staff who are responsible for a wide range of roles in Information Technology: from handling core IT functions to providing GIS support to handling access control.

Working in BSS, staff have the opportunity to learn and work with many different aspects of technology including desktop support, enterprise application support, design/ implement/ maintain server, and network infrastructure, creating GIS maps and spatial applications, internet/ intranet web design and support, databases, and even some programming opportunities.

 

Examples Of Duties

 

Duties may include, but are not limited to, the following:

• Experience in supporting Enterprise-level applications, including Asset Management Systems (e.g., IBM Maximo, Assetworks) and Cost Accounting Management System (e.g., WinCAMS)
• Knowledge of the following systems is desired: Helpdesk/service management systems (Jira Service Management & Confluence),
• Perform a variety of business analytical duties in the design, implementation and maintenance of department information systems and applications.
• Confer with department staff to define application requirements and translate such business needs into technical solutions; prepare requirement specifications, designs and other documentation for departmental systems and/or subsystems.
• Analyze business processes for opportunities to improve automation using available resources and technologies and prepare recommendations and proposals.
• Organize staff application user-groups to provide training on application use, identify future needs, and provide information to software vendors on application requirements.
• Determine short- and long-range departmental system application needs for County services; plan software enhancements and changes to meet the needs of system users.
• Participate in departmental and countywide systems planning activities.
• Monitor and guide the work of technical support staff, as assigned.
• Create, update, and/or maintain intra and/or internet web pages, websites, and surrounding layers of files/links.
• Administer County policies and procedures to ensure security and integrity of all departmental databases.
• Design and deploy system utilities and monitoring software to configure hosts/servers, registries, security policies, network settings, server services and performance reporting; develop and/or modify native operating system scripts to ensure robust system and application performance.
• Knowledge of scripting and/or programming logic (e.g, Powershell, batch).
• Use database queries and programming languages to retrieve and develop data in department-specific databases and to maintain the integrity of database structures.
• May evaluate and test system upgrades, Install, configure, maintain, troubleshoot and upgrade department software applications and troubleshoot hardware and software related problems.
• May receive requests for assistance related to complex desktop and computer related problems involving hardware, software applications and peripheral equipment; determine severity of problem and resolve or refer to appropriate personnel or vendor for resolution.
• May install, configure, troubleshoot, maintain and upgrade mid-range computers and related equipment.
• May evaluate new hardware and software products for use by department staff; and provide expert advice to users on software applications.
• May train department staff in the use of computer hardware and software; develop programs and materials to maintain and upgrade the skills of departmental staff.
• Perform related duties as assigned.
• Occasional on-call duties are required.

 

Qualifications

 

Knowledge of:

• Methods and techniques used in troubleshooting and maintaining computer hardware and software applications.
• Programming languages and operating systems.
• Data organization and access methods in automated systems.
• Operational characteristics of various hardware platforms, peripheral equipment and desktop applications including electronic mail systems, spreadsheets, word processing, database, presentation graphics, client/server applications, and communication protocols.
• Job planning and prioritizing techniques for self and others
• Record keeping and filing principles and practices

For the applications support area

• Operations, purposes, and functions of the application are being supported.
• Information needs and requirements of the systems users.

For the database administration support area

• Database troubleshooting and recovery procedures.
• Designated operating system design, techniques of programming, coding, programming languages, utilities, and command language.

For the Server/Production support area

• Server and mid-range computer hardware and software in use in the department and related communications systems.

For the Desktop support area

• Complex computer networks and systems, their operation, support, development and migration.
• Computer hardware and software products in use on the department and across the industry.

 

Skill/Ability to:

• Provide advanced technical and analytical support to multiple users of broad based applications.
• Analyze operational and systems problems, evaluate alternatives and reach sound conclusions.
• Use initiative and sound independent judgment within established procedural guidelines to support automation systems and software applications.
• Communicate effectively, orally and in writing, with both technical and non-technical personnel.
• Prepare clear, concise and accurate documentation, instructions, correspondence and other written materials.
• Organize work, set priorities for self and others and meet critical deadlines.
• Evaluate, recommend, implement, test and install software applications.
• Install, test, configure and support hardware and software used by the department.
• Monitor, troubleshoot and maintain local area networks and local portions of wide area networks.
• Develop and present comprehensive training material for the appropriate area.
• Respond effectively to user problems and needs.
• Maintain accurate records and files.
• Establish and maintain effective working relationships with those contacted in the course of the work.

 

Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

Education: Graduation from a four year college or equivalent technical certification with coursework in computer science, information systems, or closely related field; and

Experience: One year of experience providing technical and/or analytical support in computer operations or production support.

 

 

Application/Examination

 

Open & Promotional. Anyone may apply.  Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, or extra-help/limited term position prior to the final filing date will receive five points added to their final passing score on this examination.

The examination process will consist of an application screening based on the candidates' application and responses to the supplemental questions (weight: pass/fail). Candidates who pass the application screening may be invited to a panel interview (weight:100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. Applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire.

Tentative Recruitment Schedule 
Final Filing Date: Tuesday, May 26, 2026 at 11:59 PM PST
Application Screening Date: Wednesday, May 27, 2026
Combined Civil Service/Departmental Interview Panel: Monday, June 8, 2026

About the County
San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities.

The County of San Mateo, as an employer, is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.

The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels.

HR Analyst: Sarah Huynh (05112026)(V235 - Information Technology Analyst)