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About the Department

The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect, and Celebration. The City's Public Works Department is seeking an individual whose values align with the values of the City's employees.

The Department of Public Works is responsible for delivering capital improvement projects for a wide variety of City facilities and infrastructure, maintaining City facilities and fleet assets, facilitating, and regulating development activities, and providing animal care and services. The Department is committed to high-quality service, partnering with the community, and providing an excellent environment in which to work.

Position Duties

The total hourly range for this classification is $21.48- $26.15/hour.

This range includes an approximate five percent (5%) ongoing non-pensionable pay. Actual salary shall be determined by the final candidates’ qualifications and experience. The Public Works Department is recruiting to fill several Event Services Representative (Recreation Leader – Part Time Unbenefited) positions to support the coordination of events occurring at City Hall. The ideal candidates will possess a high level of professionalism, excellent customer service skills, and a strong work ethic. The position requires excellent judgment, initiative, independence, integrity, organizational skills, flexibility, and written and verbal communication skills.

Event Services Representatives assist in monitoring and providing customer/client support for special events. Event Services Representatives may be required to provide technical assistance and set up of equipment on day of event, assist in resolving customer issues and complaints, and respond to emergency situations during events. The on-site Event Services Representative coordinates with event staff such as ushers, ticket takers, security, crowd control, outside contractors, and performs facility safety checks which may include enforcing Safety and Fire Marshall Regulations.

Due to the nature of the job responsibilities, Event Services Representatives must be able to:

· Work extended/irregular hours including nights, weekends, and holidays, as needed.

· Stand and/or walk for extended periods of time.

· Lift and carry items weighing between 25 and 50 pounds on an as needed basis.

· Comprehend verbal and written instructions.

· Prepare event reports.

A post-offer pre-employment TB test may be conducted by City of San José Employee Health Services.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

How to Apply

To view the full announcement for this exciting opportunity with the City of San Jose and to apply online, please visit the City of San Jose’s careers page by clicking on the URL link below.

An exciting opportunity is now open! 

Risk Analyst 

Opening Date: September 19, 2025 

Applicant Review: October 23, 2025 

Closing Date: Until filled 

$100,485.58 - $134,660.50 Annually 

The Santa Clara County Housing Authority (SCCHA) is the county’s largest provider of affordable housing, helping make rental housing safe and affordable for approximately 20,000 low-income households. 

How You Will Make an Impact: 

The Santa Clara County Housing Authority (SCCHA) is seeking a Risk Analyst to join our highly collaborative and dedicated team in advancing the Housing Authority’s risk management and insurance programs. We strive to create an environment where all team members can contribute to growth and innovation. 

The Risk Analyst will have the opportunity to expand their expertise in risk management, insurance programs, and property mitigation. They will also gain experience in policy development, analytical research, and strategic planning, providing a comprehensive approach to risk management. The Risk Analyst will evaluate, design, and coordinate SCCHA’s risk management efforts, including insurance programs, property and construction risk, and claims management programs. They will help evaluate, manage, and mitigate risks across all agency functions and departments, including physical property and residential real estate, information technology, human resources, capital improvement, and new construction projects. 

In the first year, the Risk Analyst will improve claims/incident report protocols, evaluate and enhance SCCHA’s existing risk management and insurance programs, including researching insurance options in the face of rising insurance costs, and administer SCCHA’s insurance policies and manage insurance-related claims and negotiations. 

The ideal candidate will have: 

• Knowledge of federal, state, and local laws and regulations related to insurance and risk management. 

• Proficiency in risk management software and tools. 

• Strong communication and interpersonal skills. 

• Ability to work effectively with diverse stakeholders. 

• Excellent analytical and problem-solving abilities. 

• High level of organization and attention to detail. 

What Our Team Is Looking For:  

Any equivalent combination of education and/or experience likely to provide the required core competencies may be considered. A typical combination that is qualifying may include:  

• A bachelor’s degree from an accredited four-year college or university in a related field with a major coursework in risk management, business or public administration or a closely related field; and 

• Three (3) years of increasingly responsible professional experience analyzing, administering, and managing property and casualty liability, risk, and loss control, or closely related insurance activities. 

• Certification as an Associate of Risk Management (ARM) or proof of working towards such certification is highly desirable. 

• Possession of a valid California Driver's License and satisfactory driving record at the time of appointment is required as a condition of initial and continued employment to perform the essential functions of the position. 

Our Ideal Candidate:  

The successful candidate will join a dynamic team of professionals and will possess the following skills: 

• Customer/Resident Service – values and recognizes the needs of both internal and external customers and residents. 

• Initiative – proactively seeks solutions to resolve challenges.  

• Exceptional Communicator – expresses ideas clearly and concisely and values the diversity and differences brought by others to build and maintain interpersonal relationships. 

• Teamwork – enjoys working collaboratively with others and problem-solving. 

• Judgement & Decision Making – a critical thinker and problem solver. Makes decisions in compliance with the law and SCCHA policies.  

For a detailed description of the position's essential functions, please click HERE. 

Do you have a passion for protecting and preserving open space? Midpeninsula Regional Open Space District (Midpen) is seeking skilled and motivated Resource Management Specialists (RMS) I/II to join our team of resource management professionals working to protect and restore the natural environment within Midpen’s land in the Santa Cruz Mountains and the San Francisco Peninsula. While there is regular field work, the ideal candidates will also bring strong communication, project management, creativity, and collaboration skills to the position.

About Midpen: Midpen helps plants, animals and people thrive throughout the greater Santa Cruz Mountains region by preserving a greenbelt of more than 70,000 acres of public open space with more than 250 miles of trails in 27 extraordinary preserves, permanently protected for natural resource conservation and ecologically sensitive public enjoyment and education. Midpen is a public agency with a focused mission that guides our work, and where every employee makes an impact. If you are looking for an outstanding opportunity to contribute to the legacy of open space protection, natural resource restoration and outdoor recreation, working with an incredible team of like-minded colleagues, we invite you to apply for this position! At Midpen, we believe open space is for all. Our public lands are shared spaces provided for the community by the community. All people, regardless of background, deserve respect, dignity, safety, and a sense of belonging. Midpen welcomes all people to enjoy the public open space preserves we hold in trust, supporting the mental, physical, and social well-being of our region.

About the Position:  Midpen has two vacancies for the position of RMS I/II.  The RMS I/II performs all aspects of wildlife management for the Natural Resources Department and in support of other Department capital improvement and routine maintenance work.  The selected individual will be responsible for performing, developing, executing and managing wildlife management projects and providing biological expertise and oversight for other District projects. Work will include project management for wildlife specific projects such as species surveys, habitat mapping, development of best management practices, biological monitoring, biological awareness trainings, permitting and biological reporting in support of new construction, routine maintenance and habitat restoration projects. The RMS I/II may perform these duties directly or participate in the hiring, selection, and oversight of consultants and contractors to perform natural resources related tasks. Successful performance of work requires significant knowledge of California wildlife species, especially special status species, biological protection measures, and a basic understanding of the California Environmental Quality Act (CEQA) and state and federal agency permitting.  More experienced candidates will have progressive educational and work experience in one or more of the following (or related) disciplines:  biology, ecology, ornithology, mammalogy, ichthyology, herpetology, zoology, fisheries, wildlife management, wildlife connectivity, etc.

Responsibilities

The Resource Management Specialist I performs most of the duties required of the position but at an entry-level to support more experienced Resource Management Specialists and the Natural Resources Program as a whole. As experience is gained, assignments become more varied and are performed with increasing independence. At this level, the RMS I will assist with species surveys, monitoring, data collection, data entry, reporting, submission of samples, communication with the public, and care of monitoring equipment. The RMS I will assist with hiring, selection and management of consultants and contractors; and help to prepare detailed summaries and reports. The RMS I may assist project managers by providing valuable resource information and guidance, and serve as the liaison for subject matter experts. Work is typically assigned to small scale projects or to support larger scale projects that are managed by more experienced resource management staff.

The Resource Management Specialist II performs the full range of duties required to plan, develop, and coordinate species and habitat survey and monitoring, reporting, permitting and coordination. The RMS II is typically assigned to medium and large-scale projects and may manage these projects independently or be assigned to support larger interdisciplinary interdepartmental project teams as a natural resources subject matter expert. At this level staff receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies. The RMS II will lead hiring, selection, and management of consultants and contractors independently or as part of a larger team; write detailed technical summaries and reports for District staff, the Board, and the public; prepare grant applications; and design and lead field surveys with oversight from the Senior Resource Management Specialist.

The RMS I/II job description, can be found on our job description page at www.openspace.org.

A Few Reasons Why You May Love This Job

• Collaborative work that directly supports Midpen’s mission to protect and restore the natural environment and contributes to providing nature’s benefits to everyone
• You’ll be part of a talented and dynamic team of bright, energetic, and motivated professionals with a passion for the outdoors, trails, and preserving open space
• Excellent employee benefits, including medical, dental, vision, tuition reimbursement, and a retirement pension through California Public Employees Retirement System (CalPERS)

Work Environment: The RMS I/II functions within a team environment in the Natural Resources Department at Midpen’s office in Los Altos, California and reports to the Sr. Resource Management Specialist. In addition to working in the office, the RMS I/II will often work in the field and hike through steep terrain and wildland areas. Fieldwork will require driving in remote areas on dirt roads, working in temperatures ranging from cold and blustery to hot and dry, with exposure to poison oak, ticks and other wildlife, and may require working early or late hours to survey for nocturnal or crepuscular wildlife. Ideal candidates will be comfortable working in these types of field conditions, as well as in an office environment.  Midpen offers a hybrid office/telecommute and 9/80 work schedule for this position following onboarding and successfully meeting job performance expectations.

Midpen reserves the right to limit or deny off-duty employment or business ownership which creates a conflict of interest or an incompatibility with District employment. Additional information can be found in the Personnel Policies and Procedures Manual Section 4.13 Off-Duty Employment and Business Ownership.

Education and Experience: any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Resource Management Specialist I: equivalent to graduation from an accredited four-year college or university with major coursework in ecology, biology, wildlife, or related field.  One (1) year of experience in evaluating, surveying, or monitoring of natural resources systems, especially Californian, is highly desirable.

Resource Management Specialist II: equivalent to graduation from an accredited four-year college or university with major coursework in ecology, biology, wildlife, or related field and two (2) years of increasingly responsible experience in evaluating, surveying, or monitoring of natural resources systems, especially Californian.

Licenses & Certifications Required:  Possession of a valid California Driver’s License.

Benefits:  Midpen provides an excellent benefits package including health, life & disability insurance as well as CalPERS pension. Please see the Benefits page on Midpen’s website for details.

How to Apply: Apply online at CalOpps.org.

Application deadline is Sunday, October 26, 2025. Applicants with the most relevant experience and qualifications suitable for the position will be contacted for an interview.

The following application items are required to be considered*:

1. Fully completed CalOpps employment application

2. Cover letter

3. Resume

4. Supplemental question responses

*Incomplete CalOpps employment applications, or applications without the required application items listed here, will not be considered for the position.

Interview Schedule:  (we are unable to accommodate individual schedules) 

First Interview (virtual): Thursday, November 13, 2025

Field & Written Exercise/ Second Interview (in person – location TBD): Wednesday, November 19, 2025

A note to applicants who currently live outside of the San Francisco Bay Area: before committing to the application process, and if you haven’t done so already, we suggest evaluating the feasibility of relocation. We recommend researching the cost of living in the San Francisco Bay Area, the cost to relocate, and typical commute times to Los Altos from outlying areas.

Applicants with disabilities may request reasonable accommodation by contacting the Human Resources department at 650-691-1200. 

Put your passion for Open Space to work!

The Emergency Dispatcher I/II position in the Sheriff’s Department performs a variety of difficult work in the provision of 24-hour-per-day, seven-days-per-week public safety emergency dispatch service, including all 911 communications. Emergency Dispatcher I is the entry level class in the Emergency Dispatcher series.  It differs from Emergency Dispatcher II in that the II level is fully trained as a dispatcher and may provide training for the Dispatcher I. This position is scheduled for forty (40) hours per week.

WHAT YOU’LL DO

• Receives incoming calls from the public; determines type of assistance required, including law enforcement, fire or ambulance personnel, etc., and dispatches emergency and non-emergency radio and telephone communications to appropriate jurisdictions and agencies.
• Operates a law enforcement 911 communications network.
• Maintains radio communications with field personnel as necessary to relay messages and information, and to determine the location and safety of field personnel.
• Performs a variety of clerical duties as required, including but not limited to answering business telephones; processing and/or maintaining department records, including case files; compiling information and statistics for reports; preparing criminal history reports; entering/cancelling/retrieving data on computer; ordering supplies, copying and filing documents, etc.
• Processes civil, misdemeanor, juvenile and felony warrants.

The Department: 

The Human Resources Department is seeking collaborative, innovative, enthusiastic individuals with great interpersonal skills to deliver high quality services that meet the community's needs. The Human Resources Department is seeking to fill one full-time vacancy to support the benefits and HRIS administration for the City. Experience in the public sector is highly desirable. This recruitment may also be used to fill positions supporting recruitment, classification/compensation and training. Candidates interested in these specialties are encouraged to apply for future consideration. To learn more about the City of Santa Clara Human Resources Department, visit our website.

The Position: 

The position being recruited for is in the Benefits and HRIS Administration Division. The incumbent will be trained to have working knowledge of CalPERS retirement and health and other ancillary benefits (e.g., dental, vision, life insurance, Flexible Spending Account, post-separation Health Reimbursement Arrangements, retiree medical reimbursement) and will be responsible for monitoring and processing employee benefits, leaves, and personnel transactions. Personnel transactions include processing new hires, promotions, separations, pay rate changes, premium pays, transfers, and other data changes. Benefits and leaves administration may include processing mid-year employee benefit changes, annual benefits open enrollment actions, leave of absence requests, benefit or leave adjustments, COBRA, and answering employee and retiree questions. The ability to effectively utilize MS Office applications, including Word, Excel, and Access is essential. Familiarity with databases, including experience creating, updating, and reporting data, is essential. The position requires a person to be detail oriented to ensure all benefit and personnel transactions are accurate and timely. Strong customer service is required.

Other positions in this classification may support various programs and divisions within the Department, including: administration of recruitment and selection, workers' compensation, classification and compensation, training, and assist in the preparation and analysis of various functions within the Department.

Additional Information: 

Applications must be filled out completely (e.g. do not write “see resume, NA, or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Cover Letter and 2) Resume. Incomplete applications will not be considered.

Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov. Applications must be submitted by the filing deadline of Friday, October 31, 2025, at 4:00 PM. 

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED ABOVE. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT.MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. 

The annual salary range for this position is $88,981.20 - $113,380.92. This position may be filled at or near the minimum of the salary range. 

Minimum Qualifications

EDUCATION AND EXPERIENCE

Minimum Education Requirements: 

• Graduation from high school or possession of a GED

Minimum Experience Requirements: 

• Two (2) years of experience in technical or clerical human resources programs. This would involve the recruitment and selection of employees, employee benefits, employee relations, maintenance of classification and compensation plans, coordination of workers' compensation and benefits programs, or maintenance of detailed confidential and sensitive personnel records.  
• Experience with word processing and spreadsheet software is required.

Acceptable Substitution: 

• College education in public personnel administration, human resources administration, or equivalent major in an accredited college or university may be substituted at the rate of one (1) year of education (30 semester units or equivalent) for each year of the required experience.

License/Certifications: 

• Possession of a valid California Class C driver’s license is required at time of appointment.

Desirable Qualifications: 

• Experience with database software (e.g., Microsoft Access), Applicant Tracking software, and/or Human Resources Management Information Systems (HRIS) are desirable.
• Bachelor’s Degree in Human Resources, Business Administration, or closely related field is desirable

Follow this link to view the entire Class Specification, which includes more information on Typical Duties and Knowledge, Skills, and Abilities.

Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview may be required prior to appointment.

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. 

VETERAN’S PREFERENCE POINTS: This position qualifies for Veteran’s Preference Points. Applicants who have separated from service (Active Duty Status) must submit proof of honorable discharge (Form DD214) with their application at time of filing or will be ineligible to have points added to their final score.

The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov. 

The ideal candidate is an experienced and strategic leader with a demonstrated record of successfully guiding teams through change in complex health care systems. This individual fosters a positive and inclusive work culture, values staff development, and promotes communication, trust, and teamwork across all levels of an integrated agency. This proven leader will be able to work adeptly with state and local government and have a clear passion for working with the individuals that we serve.

EXAMPLES OF DUTIES

• Monitors operations and procedures; evaluates division and program issues, and recommends and implements solutions; develops and approves recommendations for improving the division’s operations and processes.
• Conducts research and strategic planning functions; analyzes trends and makes recommendations for staffing adjustments and personnel assignments; directs division projects including grants and capitol projects.
• Plans, develops, prepares, and monitors budget and expenditures for programs and services; assures that appropriate services are provided; coordinates information and assures effective communication between programs.
• Meets regularly with Program Managers for program updates; analyzes and evaluates issues and proposals, and recommends and implements solutions.
• Develops and enhances cooperative professional relationships with local communities.
• Serves as information source and liaison between the divisions and various state and regional organizations and agencies, serves on committees, task forces and other groups

Continue your journey in law enforcement with the Mountain View Police Department
to make a meaningful impact in our diverse, engaged community.

We’re looking for compassionate, dedicated individuals who share our commitment to Community Policing—creating strong, lasting relationships, building trust, and working proactively with residents and businesses to address community needs. Our officers embody this approach by prioritizing safety, engaging collaboratively with the public, and delivering results that enhance the quality of life for those we serve.

Upon hire, lateral Police Officers will enter the department’s field training program. The duration of this program may be adjusted based on each officer’s prior experience and performance. We encourage interested applicants to explore more about our department on our website and review the full job description here.

Submit your resume, application and California Basic POST Certificate online at GovermentJobs.com or to the Human Resources Department; City of Mountain View, 500 Castro Street, Mountain View, CA 94041, (650)903-6309. Please provide a valid email address on your application. This recruitment will be open on a continuous basis with a first review date of  Friday, August 1, 2025. Qualified applicants are encouraged to apply early.

*BONUS OPPORTUNITY
The $5,000 new hire bonus is reserved for new hires; current City of Mountain View employees are not eligible. Bonus is paid in two payments; $2,500 in your first paycheck and $2,500 following successful completion of the probationary period. 

Fine Print. 
Depending on the number of applications, the above process may be altered. Candidates with a disability who may require special assistance in any phase of the application or testing process should advise the Human Resources Department upon submittal of application. Documentation of the need for accommodation must accompany the request. The City of Mountain View is an Equal Opportunity Employer (EOE).

Candidates on the eligibility list must successfully pass a medical exam, psychological screening and an extensive background investigation conducted under POST guidelines, including a polygraph and a DOJ and FBI fingerprint check, prior to employment.  A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose a conviction will result in disqualification or termination. Candidates with a disability which may require special assistance in any phase of the application or testing process should advise the Human Resources Division upon submittal of application. The City of Mountain View is an Equal Opportunity Employer (EOE). The Mountain View Police Department is accredited by the Commission on Accreditation for law enforcement agencies. 

NOTE: The provisions of this bulletin do not constitute an expressed or implied contract, and any provisions contained in this bulletin may be modified or revoked without notice.

INFORMATION TECHNOLOGY SYSTEMS ADMINISTRATOR 

Finance Department 

Information Technology Division
$9,519.67- $13,074.67 Monthly Plus Excellent Benefits!
Initial salary placement is typically at the entry point of the range unless the candidate has prior experience which may warrant initial placement within the range.
 

Opportunity to work a 9/80 work schedule with every other Friday off. This is a full-time, on-site position, designed for direct collaboration with the team and active participation in daily operations.

The City of Gilroy is an equal opportunity employer and supports workforce diversity, equity, and inclusion. Join our team!

ABOUT THE POSITION
The City of Gilroy is currently recruiting for a full-time Systems Administrator to join the Information Technology Division within the Finance Department. In this exciting opportunity, the Systems Administrator will work under the direction of the Information Technology Manager and will lead large scale projects, including those involving mission critical services. This position is responsible for initiating, maintaining, and overseeing all server and storage systems including Public Safety. This includes preventative maintenance, process improvements, diagnostic routines, and ongoing technical support. Responsibilities may include supervising Information Technology staff and managing technology resources to support departmental goals. The role also involves analyzing business needs to identify effective technology solutions, as well as managing the design, implementation, and maintenance of enterprise applications and server infrastructure. Bring your expertise to a dynamic team, where you’ll perform system upgrades to ensure reliability and optimal performance. This position also offers the opportunity to develop and maintain Information Technology policies and documentation, contributing to the division’s strategic vision, and handle materials and information with strict confidentiality. This position is an exempt, mid-management, professional level position. 


THE TEAM AND DEPARTMENT
The City’s Information Technology Division is a small, close-knit team of dedicated professionals committed to delivering reliable, efficient, and forward-thinking technology services that support the City’s mission of serving the community. We collaborate by leveraging our diverse experience and expertise to solve problems, implementing innovative solutions, and supporting internal departments. Information Technology staff values teamwork, continuous learning, and open discussion of emerging technologies to strategically enhance city operations. Through a strong focus on customer service, technical support, and knowledge sharing, we aim to maximize staff effectiveness and continuously improve the City’s overall technology environment.


CANDIDATE PERSPECTIVE/ LEARNING OPPORTUNITIES
 This position offers the opportunity to work with a broad range of systems and applications within the City’s technology environment. Key projects include migrating desktop and server operating systems to the latest versions of Windows and supporting cybersecurity initiatives such as the implementation of a next-generation internet protection solution. This role will also be involved in the transition of the City’s internal and external domain name systems to a secure .gov domain. Looking ahead, future initiatives include upgrading our enterprise storage infrastructure to enhance multi-site redundancy and resiliency, as well as modernizing the City’s telephony (VOIP) communication systems.

EXAMPLES OF FIRST YEAR PROJECTS/ASSIGNMENTS:

• Complete the migration of Police Department endpoints to Windows 11
• Upgrade all Windows Server operating systems
• Plan the transition to a new .gov domain, including domain structure and migration strategy
• Evaluate the existing server virtualization environment and provide recommendations for improvement and potential upgrades

Your talent is the key to our success.  Join us today as a Senior Business Systems Analyst - ERP.

This position supports the SAP Payroll module, BSI application and all interfaces (inbound/outbound) for employees' payroll-related information at VTA.

Typical Tasks
 

• Leads and participates in the work of staff in managing projects, developing and enhancing system applications for an assigned division;
• Establishes and maintains positive relationships, and works extensively with VTA Management, VTA Business Process Owners, and system Super Users in developing and  enhancing information systems solutions;
• Trains customers, staff, and others as needed in a formal setting, in a group, or one-on-one;
• Administers a variety of actions to one or more modules of the Enterprise Resource Planning system (SAP), or Electronic Documents Management System (EDMS), or construction applications (such as Contract Manager, P6, Projectwise, Citicube, etc.) or other VTA applications or Reporting Services;
• Reviews and evaluates work products, methods and procedures, and identifies and resolves problems;
• Defines customer business needs, manages client expectations, and identifies alternative approaches and cost-benefits of automating of customer functions to assist in meeting the client's overall business goals;
• When assigned to a project, develops the scope of work for new or upgrade solutions and works with Contracts and Materials Management (CAMM) department during the Request for Proposal (RFP) and contracting phases of the process;
• Consults with customers to present proposals to senior management and assists in developing capital packages;
• Consults and facilitates with department representatives to solicit departmental technology needs and requirements as well as resolving problems with applications;
• Serves as a single point of contact for the user community in the assigned division, and assumes responsibility for the delivery of technology services;
• Maintains technical and functional competency in the applications utilized by the assigned department;
• Reviews, analyzes and approves program designs, operational characteristics, user interfaces, reporting systems and data conversion methods;
• Reduces design projects into component analytical tasks;
• Develops detailed workflow, system, training, and process requirements;
• Prepares final systems design and documentation and user documentation necessary for programming;
• Oversees the installation and updates of application packages, data base development tools, and other related elements;
• Defines and manages project scope, deliverables, schedules, cost estimates, and task lists;
• Performs development, review, and selection tasks related to Requests for Proposals and Requests for Qualifications;
• Communicates project status, resolving project issues, problems, and changes;
• Manages and tracks projects from initiation to successful completion;
• Establishes and maintains relationships at all levels of the assigned organization;
• Manages projects using VTA personnel, consultants, and vendors, as needed;
• Communicates with vendors of application software;
• May be required to monitors project expenditures, recommending adjustments as necessary;
• Performs related duties as required.

 

Minimum Qualifications

Employment Standards

Sufficient training, education and experience to demonstrate possession of the required technical and project management knowledge, skills and abilities.

Development of the required knowledge, skills and abilities is typically obtained through a combination of training and experience equivalent to graduation from an accredited college or university with a four-year degree in information systems, computer science or related field and four (4) years of responsible experience developing, designing, and/or maintaining major components of a comprehensive information system including evaluation, analysis and input to the software modules of an Enterprise Resource Planning System or other application system. (Additional applicable experience with applications and systems support, design, and maintenance substitutes for college on a year for year basis.) Incumbents must demonstrate substantial experience in an SAP environment, and/or Electronic Documents Management System, and/or Operations system (such as Trapeze, BDT, ACS) or Construction and CMP solutions.

A VTA employee designated as a "Business Process Owner" and/or "Super User" with four (4) years of experience in that capacity, in addition to performing and leading others in system upgrades and demonstrated technical coursework in SAP or systems used at VTA, meets the minimum qualifications for this classification. Experience with transit/transportation-related applications is desirable.

Supplemental Information

Knowledge of:

• Extensive knowledge of at least one and a basic understanding of other Enterprise Resource Planning (SAP) system modules (such as Funds Management, Materials Management, Projects, Systems, Finance),  Reporting Services, Electronic Documents Management System and SharePoint, or Construction or CMP systems (such as Contract Management, Construction Scheduling, Document Management, Traffic Modeling, or Records Management);
• Systems analysis and design principles and procedures;
• Principles, potentials and limitations of electronic data processing equipment;
• Relational database design, implementation, maintenance and integration techniques to provide integrity, accuracy, security and performance efficiency;
• Project procurement process in the public sector;
• Management of vendors and consultants;
• Principles and practices of lead supervision and training;
• Computer programming, on-line programming, and programming documentation principles and techniques;
• Work planning and project management techniques.

Ability to:

• Evaluate processes proposed for business systems and enterprise systems modules, determine impact, and make decisions for recommended solutions and changes;
• Manage multiple projects involving personnel from multiple departments, as well as consultants and vendors;
• Multitask with a strong attention to detail and shift from one project to another when priorities change;
• Develop Crystal and/or Oracle and/or SQL and/or ACCESS or equivalent reports;
• Develop relationships with the user community;
• Analyze, design, program, install and maintain complex computer systems;
• Prepare and present comprehensive and clear reports and recommendations;
• Lead and direct the work of subordinate personnel;
• Train customers, staff and others, as needed;
• Independently perform the most difficult design and programming activities assigned;
• Communicate effectively, both orally and in writing;
• Prioritize complex and demanding workloads;
• Work with assigned division management on priorities and program definition;
• Keep current with changes within functional area, such as methods, practices, and technology;
• Establish and maintain cooperative working relationships with those contacted in the course of work;
• Organize work and manage time effectively.

Please note that applications are currently not accepted through CalOpps or any other third party job board application system. To apply for this position please visit City Information Security Officer (CISO) | Job Details tab | Career Pages.

 

Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José.

About the Department

The City of San José innovates to provide exceptional civic services using advanced technologies to help our community thrive.
 
As one of the largest cities in the nation, the City manages a large set of services and assets. The City operates on a budget of $5 billion, with approximately 7,000 employees serving about 1 million residents and 80,000 businesses in the heart of Silicon Valley.
 
The Information Technology Department’s (ITD) mission is to enrich the quality of life in San José through innovation, collaboration, and engagement. ITD enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, responsible use of Artificial Intelligence (AI), productivity and collaboration tools, the San José 311 resident experience platform, data equity and privacy programs, and strategic planning. San José is powered by truly great people, a robust technology environment, and a strong sense of purpose.

The IT department is a leader in innovation, embracing cutting-edge technologies and pioneering solutions to enhance efficiency and quality of life in San José. As part of this effort, the City leads a national initiative for AI through the GovAI Coalition, which was established to give local governments a voice in shaping the future of AI, ensuring it is developed responsibly for the public good.
 
Promoting the City’s commitment to equity and inclusion, we believe that all members of the community, regardless of background, have access to the tools and resources needed to thrive in the digital age. San José is located in the heart of Silicon Valley, which boasts a rich history in technology, education, and agriculture. Over half of San José residents speak a language other than English at home, highlighting the importance of language accessibility in all City services. By fostering inclusivity, promoting digital literacy, and building accessible platforms, we are advancing technology while creating a more equitable future for everyone.
 
At the City of San José, we promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San José the most vibrant, equitable, sustainable, and innovative city in the nation! Visit the Information Technology Department’s website to learn about our culture, vision, leadership, and innovative initiatives.

Position Duties

NOTE – The first application review will be on Friday, November 1, 2024. Please submit your application by Friday, November 1, 2024, at 12:00 p.m. (PST), if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews on the week of November 18, 2024.

For more information about the position and duties, please visit the recruitment brochure at this link: https://flipbooks.fleepit.com/f-69425-city_information_security_officer_recruitment_brochure. 
 
The City of San José Information Technology Department seeks an experienced City Information Security Officer (CISO) to lead cybersecurity Citywide initiatives.
 
The CISO will direct the Cybersecurity Office as the City’s principal executive leader for information and systems security. In partnership with the Chief Information Officer (CIO), they will manage risk identification, protection and compliance, threat detection, incident response (IR), and recovery services for all City departments to ensure business resilience.
 
The City’s CISO must be able to apply expertise in security strategy, cybersecurity frameworks, managing staff and vendor services, leading incident management, and optimizing resources to achieve desired security outcomes.
 
Key responsibilities include but not limited to:

• Lead and mentor the Cybersecurity team, offering expertise and support to foster growth and a collaborative environment. 
• Collaborate with business units and solution providers to provide optimal security measures and achieve a balance between sustaining business operations and achieving security compliance.
• Coordinate with stakeholders within the City and partners/vendors outside of the City to ensure information and systems meet the City’s standards for threat identification, protection, and risk detection.
• Develop, operationalize, and enhance the City’s cybersecurity strategic plan, programs, policies, and architecture, including vulnerability, risk, and threat management programs through remediation.
• Conduct training programs to educate City personnel on relevant security best practices, foster diligence, and ensure compliance.
• Provide expert security guidance to City departments and officials in service planning, procurements, contract negotiations, vendor management, and project management.
• Provide expert guidance on regulations and standards (FISMA, FedRAMP, CJIS, PCI-DSS, HIPAA, etc.) the City must meet in providing municipal services, as well as security frameworks (NIST, ISO, IEEE, etc.) to shape City operations.
• Oversee and lead incident management/response processes in coordination with City departments to respond and recover from incidents.
• Resolve security-related audits in partnership with City staff.
• Ensure comprehensive security strategies align with resilience plans and emergency management exercises.
• Oversee vendor relationships and manage the City’s procurement and utilization of cybersecurity products and services across departments.
• Lead the annual Cybersecurity Assessment of the City’s technology infrastructure.
• Provide strategic and operational leadership to address cybersecurity in the City’s emerging Internet-of-Things, smart communities, privacy, and equity through data initiatives. 
• Collaborate with the Digital Privacy Officer to address privacy challenges emerging from new technologies, including AI. 
• Implement governance policies to ensure responsible AI usage across the organization, aligning with ethical standards and risk management protocols. 
• Support the GovAI Coalition’s initiatives to promote responsible and safe use of AI in government. 

Please note that the City Information Security Officer (CISO) position is currently eligible for a hybrid telework schedule. The schedule for working remotely and onsite is subject to change.