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San Mateo Medical Center and its clinics are currently seeking well-qualified candidates for Physical Therapist II to provide outpatient and/or inpatient services at San Mateo Medical Center - Main Campus in San Mateo, CA. Currently, there is a Limited-Term, Full-Time vacancy and an Extra-Help, part-time vacancy. 

These positions would provide outpatient and/or inpatient services physical therapy evaluations and treatments for a variety of orthopedic and neurologic conditions.

Physical Therapists manage patients with a wide range of diagnoses, chronic and acute, and are part of a dynamic treatment team. In addition, Physical Therapists identify patient challenges and develop goals and a care plan with reasonable outcomes for the individual's life/work settings. Daily opportunities are created in this assignment through the variety of illnesses/injuries seen in our patient population.

Physical Therapists work at SMMC as part of a County rehabilitation program, which provides evaluation, education and treatment. The therapeutic program at SMMC is oriented toward inpatients and outpatients with acute and chronic problems while providing therapy to inpatients with a need for long or short-term rehabilitation.

The ideal candidate will possess a minimum of one year of work experience providing care in an outpatient setting with an interest in covering inpatient when the census justifies. Ability to work weekends and/or holiday coverage when necessary is also strongly preferred. New or recent graduates with independent outpatient physical therapy work experience or internships are encouraged to apply. 

About Us

SMMC inpatient and outpatient rehabilitation department has a talented team of 35 physical, occupational and speech therapists. We take pride in excelling within San Mateo County's public hospital and clinics, taking care of the most diverse patient populations. We treat a multitude of conditions, including neurologic and orthopedic injuries, as well as post-operative surgical conditions, where our outcomes exceed targets. Further, we foster educational and improvement opportunities, which provide best-practice care and evidence-based skills. Join our team! We are looking for a new team member who enjoys working with a large multidisciplinary team, has a growth mindset, advocates for resources, and shares in our team's celebrations and accomplishments. Our colleagues have shared that San Mateo County's commitment to work-life balance is one of the best in the industry. Come share your talents on our engaged and dynamic therapy team! 

Examples Of Duties

Duties may include, but are not limited to, the following:

• Under medical direction, plan and perform physical therapy for a variety of patients.
• Collaborate with a multi-disciplinary team to provide comprehensive treatment to patients.
• Participate in discharge planning and refer patients to community services.
• Provide therapeutic activities to promote independence in daily living activities.
• Provide therapeutic exercises and instruct patients or caregivers in home exercise programs.
• Plan, organize and participate in physical therapy activities.
• Instruct patients in the use of therapeutic tools and equipment.
• Provide ongoing assessment and documentation of the patient's response to treatment in accordance with hospital and Medicare standards.
• Determine need for department and patient-related supplies and equipment.
• Maintain cleanliness and organization of treatment areas.
• Perform related duties as assigned.

Qualifications

Licensure/Certification:

• Eligibility for or registration as a Physical Therapist by the State Board of Medical Examiners. Failure to obtain this licensure within twelve months of employment may result in termination.
• Possession of a Certificate of completion for a course in Basic Life Support as approved by the American Red Cross or American Heart Association; or must be obtained within six months of appointment.

Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:
Physical Therapist II: One year of supervised experience in physical therapy. 

Application/Examination

If you are interested in being considered for this extra-help or limited-term position, the following materials must be electronically submitted in a Word or PDF format:

• Resume
• Cover letter
• Supplemental Questions

Supplemental Questions

1) Eligibility for or registration as a Physical Therapist by the State Board of Medical Examiners is required. Failure to obtain this licensure within twelve months of employment may result in termination. Do you possess this qualification or will be able to obtain this licensure within twelve months of employment?

2) Possession of a Certificate of completion for a course in Basic Life Support as approved by the American Red Cross or American Heart Association; or must be obtained within six months of appointment. Do you possess this qualification or will be able to obtain this certification within six months of appointment? 

3) Would you like to be considered for the Extra-Help vacancy or the Limited-Term vacancy?
Please include the words "Physical Therapist II - Extra Help / Limited Term" in the subject line of email submission.  Please submit the required materials electronically via email to:

Heather Rudolph, Clinical Services Manager - Rehabilitation 

hrudolph@smcgov.org

Application materials will be reviewed as they are received and well-qualified candidates will be contacted for an interview.
Apply immediately. Application materials will be accepted until position is filled. This posting is open on a continuous basis and selection may be made at any time within the process.

San Mateo County Health- San Mateo Medical Center seeks well-qualified candidates for the position of Program Coordinator I in the Patient Access Division. The current vacancy is a full-time, limited term vacancy. The duration of the assignment will last about 6 months.

 

Under the direction of the Patient Access Manager, the Program Coordinator will provide support to over 150 Patient Services Assistants across various departments, including Emergency, Admitting, Long-Term Care, Same-Day Surgery, and will average 27 Federally Qualified Health Center (FQHC) sites with 8-16 hours of weekly program refresher training on several publicly sponsored coverage options.

 

Additionally, this position will assist the team with several EPIC post-go-live projects, and work queues as we work to revamp processes and enhance collaboration for improved workflows and revenue-generating process efficiencies. 

 

To fill this vacancy, we are seeking applicants who are:

• Effective collaborators and can interact well with diverse personalities.
• Excellent planners and organizers and can establish a course of action for accomplishing short- and long-term goals and efficiently manage multiple assignments at the same time.
• Superior communicators and who excel orally and in writing.
• Flexible and see the value of helping colleagues and being exposed to and trained in several programs and initiatives.
• Proactive and are receptive to innovative changes and creative solutions.
• Team builders and can quickly establish strong partnerships with others.

The Ideal Candidate will possess:

• A Bachelor's degree in public or business administration, management or a related field.
• Experience in using EPIC.
• Two years of professional level analytical and administrative experience in a community-related setting.
• Excellent interpersonal and written communication skills.
• Ability to work collaboratively and establish and maintain positive working relationships, while balancing multiple, sometimes competing priorities.
• Acute attention to detail and strong organizational skills.
• Ability to produce accurate work, while meeting deadlines and working under pressure.
• Flexibility and ability to work independently and as part of a team.
• Ability to work in a fast-paced environment and follow verbal and written instructions.
• Ability to design, coordinate, and execute program initiatives and evaluate performance.
• Commitment to properly handle discreet information and maintain confidentiality.
• Knowledge of Microsoft Office products (Word, Excel, PowerPoint) and Social Media platforms.

 

This is a limited term, at-will position.  Limited Term Employees are assigned to assignments not to exceed three years. They receive medical and dental benefits, similar to regular employees, and a defined contribution retirement plan. 

 

Examples Of Duties

Duties of the position include, but are not limited to:

• Coordinates efforts between departments, clinics, and Ancillary Services to ensure timely release of claims.
• Serves as a liaison between the Patient Financial Department and Resource Management.
• Facilitate regularly scheduled and special meetings – prepare and distribute agendas and minutes from meetings.
• Maintain program billing and compliance records related to authorizations for Inpatient and Outpatient services.
• Prepare reports as needed for Patient Financial services, Resource Management, and Department of Health Services (DHCS).
• Manage and support activity related to the authorization and denial process.
• Educate and train team members regarding authorization requirements and denial mitigation.
• Perform related duties as assigned.

 

Qualifications

 

Knowledge of:

• Principles and practices of program area/option to which assigned.
• Principles and practices of effective customer/client relations.
• Principles and practices of working with and managing volunteers, if assigned to volunteer coordination.
• Technical procedures and requirements of program area/option to which assigned.
• Applicable federal, state and local laws, rules and regulations and County and program policies and guidelines governing program area/option to which assigned.
• Principles, practices and techniques of administrative and programmatic research and analysis.
• Computer applications related to the work.
• Office administrative practices and procedures, including records management and the operation of standard office equipment.
• Funding sources, grants and fund-raising techniques, if assigned to Options 1 and 2.

Skill/Ability to:

• Analyze, interpret and apply various regulations and requirements.
• Plan, coordinate and implement administrative and programmatic research and analysis.
• Train staff in work procedures and provide technical and programmatic assistance to staff and subcontractors.
• Establish and maintain effective working relationships with grantors, subcontractors, County staff, elected and appointed officials, the public and others.
• Communicate effectively, both orally and in writing.
• Compile, analyze and interpret data using research techniques; draw sound conclusions and prepare and present effective reports regarding findings and recommendations.
• Exercise sound independent judgment within general policy and regulatory guidelines.
• Prepare clear and accurate reports, correspondence, procedures and other written materials.
• Organize and prioritize work and meet critical deadlines.
• Maintain accurate records and files.
• Interact with a wide variety of people.
• Listen sensitively and accurately; exercise tact, patience and diplomacy.
• Develop, coordinate, and implement plans, programs and events.
• Utilize the appropriate interpersonal style and methods of communication to gain acceptance, cooperation, or agreement of a plan, activity, and/or program idea.
• Make public presentations and prepare articles for publication such as press releases and articles related to events of assigned program.
• Prepare narrative and statistical reports.

Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying.  A typical way to qualify is:

Program Coordinator I: Bachelor's degree in public or business administration, management or a related field and two years of professional level analytical and administrative experience in a community-related setting.

 

Application/Examination

 

If you are interested in being considered for this limited term position the following items must be submitted via e-mail: 

• Cover letter
• Resume

Please include the words "Program Coordinator I - Patient Access - Limited Term" in the subject line of email submission. All submitted materials must be in a Word or PDF format.
 
Please submit the above listed materials via email to:
 

Keshni Kumar, Director of Patient Access

kkumar2@smcgov.org

 

Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview.
 
Apply immediately. Application materials will be accepted until position is filled. This posting is open on a continuous basis and selection may be made at any time within the process.
 
NOTE: Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. Submittals that do not include all required elements will not be considered.

San Mateo Medical Center is seeking well-qualified candidates for the position of Occupational Therapist II.  
Currently, there is one full-time, limited-term vacancy and two Extra-Help, part-time, vacancies. These positions will plan and provide occupational therapy services for acutely ill or rehabilitative patients in an outpatient and/or inpatient setting.
Occupational Therapist II is the experienced journey level class in this series. Incumbents in this class perform the full range of general therapy treatments with a greater degree of independence and proficiency, additionally applying more specialized and advanced therapy treatments. Some individuals may also assist in providing technical advice and training to less experienced staff.
The ideal candidate has graduated from an accredited occupational therapy curriculum and is licensed as an Occupational Therapist by the California Board of Occupational Therapy and registered with the National Board for Certification in Occupational Therapy. They will also possess a Certificate of completion for a course in Basic Life Support as approved by the American Red Cross or American Heart Association. Additionally, the incumbent will have experience in working with adults, skilled nursing, and acute care.  Fluency in Spanish is preferred, but not required. Ability to work weekends and/or holiday coverage when necessary is strongly preferred.
About Us
SMMC inpatient and outpatient rehabilitation department has a talented team of 35 physical, occupational and speech therapists. We take pride in excelling within San Mateo County's public hospital and clinics, taking care of the most diverse patient populations. We treat a multitude of conditions, including neurologic and orthopedic injuries, as well as post-operative surgical conditions, where our outcomes exceed targets. Further, we foster educational and improvement opportunities, which provide best-practice care and evidence-based skills. Join our team! We are looking for a new team member who enjoys working with a large multidisciplinary team, has a growth mindset, advocates for resources, and shares in our team's celebrations and accomplishments. Our colleagues have shared that San Mateo County's commitment to work-life balance is one of the best in the industry. Come share your talents on our engaged and dynamic therapy team!  

Examples Of Duties

Duties may include, but are not limited to, the following:

• Under medical direction, plan and perform occupational therapy for a variety of patients.
• Collaborate with a multi-disciplinary team to provide comprehensive treatment to patients.
• Provide therapeutic activities to promote independence in daily living activities.
• Plan, organize and participate in occupational therapy activities.
• Design and fabricate splints.
• Instruct patients in the use of therapeutic tools and equipment.
• Provide ongoing assessment and documentation of the patient's response to treatment in accordance with hospital standards.
• Participate in discharge planning and refer parents to community services.
• Determine need for department and patient-related supplies and equipment.
• Maintain cleanliness and organization of treatment areas.
• May participate as clinical preceptor in a university affiliated occupational therapy student program.
• Perform related duties as assigned.

Qualifications

Licensure/Certification:

• Eligibility for or registration as an Occupational Therapist by the National Board for Certification in Occupational Therapy. Failure to obtain this licensure within twelve months of employment may result in termination.
• Possession of a Certificate of completion for a course in Basic Life Support as approved by the American Red Cross or American Heart Association; or must be obtained within six months of appointment.

Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

Occupational Therapist II: One year of supervised experience in occupational therapy.

Knowledge of:

• Principles and methods of occupational therapy, as applicable to all types of cases found in a general hospital providing acute care or in a rehabilitative center.
• Physical and psychological problems of physically disabled, aged, gero-psychiatric and chronically ill patients.
• Principles of splint design and fabrication.
• Use and care of therapeutic tools and equipment commonly used in occupational therapy.
• Professional ethics and the fundamental laws of practice for occupational therapy.

Skill/Ability to:

• Administer and document occupational therapy treatments.
• Assess patient needs, analyze situations accurately and implement an effective plan of action.
• Adapt equipment to patient needs.
• Integrate occupational therapy services with other medical and institutional programs.
• Develop new programs in response to patient/department need.
• Explain and teach occupational therapy activities to patients, health care professionals and other interested persons.
• Exercise tact and good judgment in dealing with patients, staff and the public.
• Prepare reports and keep records of case histories.
• Communicate effectively, both verbally and in writing.
• Act as a consultant/trainer for education and other staff.
• Provide suitable transportation between work sites.
• Lift or assist with lifting patients and equipment.

Application/Examination

If you are interested in being considered for these extra-help or limited term positions, the following materials must be electronically submitted in a Word or PDF format.

• Cover letter
• Resumé
• Supplemental Questions

Supplemental Questions

1) Eligibility for or registration as an Occupational Therapist by the National Board for Certification in Occupational Therapy. Failure to obtain this licensure within twelve months of employment may result in termination. Do you possess this qualification or will be able to obtain this licensure within twelve months of employment?

2) Possession of a Certificate of completion for a course in Basic Life Support as approved by the American Red Cross or American Heart Association; or must be obtained within six months of appointment. Do you possess this qualification or will be able to obtain this certification within six months of appointment? 

3)Would you like to be considered for the Extra-Help vacancy or the Limited-Term vacancy?

Please include the words "Occupational Therapist II - Extra Help / Limited- Term " in the subject line of the email submission. Please submit the required materials electronically via email to:

Heather Rudolph, Clinical Services Manager - Rehabilitation 

hrudolph@smcgov.org

Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview.
Apply immediately. Resumés will be accepted until position is filled. This posting is open on a continuous basis and selection may be made at any time within the process.

The San Mateo County Registration & Elections Division is seeking seasonal Election Worker - Candidate Service Office Assistant to assist in the upcoming November 5, 2024 Presidential General Election. This is an excellent nonpartisan opportunity to be involved in the election process!
 
We are currently seeking dedicated and hard-working individuals for temporary, full-time positions to be hired into our Candidate Services Unit. This position encompasses:
 
Clerical Support:

• Data Entry
• Preparing/Receiving Forms
• Filing Completed Forms
• Prepare, organize, and mail certification documents

 
Customer Service:

• Organize and schedule filing appointments with potential candidates
• Work in-person with candidates on filing papers
• General knowledge of deadlines/forms to assist candidates

The hourly wage for this position starts at $22.59. Overtime is expected. 
 
NOTE: This is an extra-help, at-will assignment, paid on an hourly basis. Extra-help hours are dependent on the business needs of the department and therefore work hours may vary from week to week. Extra help employees shall not exceed 1,040 hours of work per fiscal year. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra help employees are not guaranteed permanent status at the end of the assignment. 

 

Qualifications

Ideal Candidate Service Office Assistants will have a minimum of one year of general clerical, office assistant, phone services, or computer experience. At least one election cycles worth of experience in Candidate Filing is preferred as well.
 
Critical Skills include the ability to prioritize work, coordinate several activities organize, and maintain accurate files and records, and understand and carry out oral and written directions. As an Office Assistant it is also integral to have a positive attitude and demonstrate good leadership to assist other members of the team and help ensure day to day operations run smoothly.
 
Office hours are 8:00 am to 5:00 pm, Monday through Friday. These positions may require weekend and evening work assignments. The selected individuals must be available for the entire employment period until the completion of their assignment.
 
The Elections Division is an exciting, fast-paced environment, especially as elections approach.
This is an excellent opportunity to work with a group of dynamic, well-organized, and highly efficient individuals committed to the democratic process. More information about the organization is available on the Elections Division website www.smcacre.gov 

Application/Examination

This is an extra-help recruitment. Anyone may apply. Computer access is available for free at any San Mateo County Library. 
  
PLEASE DO NOT CALL THE ELECTIONS DIVISION OR THE HUMAN RESOURCES DEPARTMENT. The Elections Division will contact you by phone or email if your qualifications meet the current needs.
 
Because these are full-time (temporary) positions, candidates whose applications indicate they are currently employed in a full-time capacity will not be contacted. However, if you are currently employed and would like to be considered, please indicate how you could meet the required work schedule given your current employment in the supplemental questionnaire.
 
IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button above. If you are not on the County's website, please go to https://jobs.smcgov.org to apply.

This is a continuous recruitment which may close at any time. The final filing date will be posted 5 days in advance in the San Mateo County Human Resources Department.
 
Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process.
 

Recruitment Schedule

Application Screening (tentative): Starts the week of June 3, 2024

Interviews (tentative): Starts the week of June 10, 2024

San Mateo Medical Center (SMMC) is seeking an experienced Patient Services Specialist (PSS) - Extra-Help.
 
The successful hire will support the clinical team with all registration, eligibility, enrollment, authorization, other administrative tasks, and Admission, Discharge, and Transfer (ADT) activities for SMMC. The PSS serves as the ambassador for SMMC to validate information and educate our patients and guests with the financial process upon arrival to the facility. The PSS verifies all demographic information, validates eligibility, obtain authorizations, collects co-payments, assist with all payor notifications and communication, and enroll patients if needed. The hire will be expected to work holidays and rotating weekends, if needed, to support department needs.
 
The ideal candidate for this position will possess excellent communication skills, including the ability to explain complex medical terminology and medical insurance requirements to individuals with varying levels of medical knowledge. Additionally, they should have strong skills in conflict resolution and problem-solving.

The ideal candidate will also be able to collaborate effectively with the clinical team, work with challenging patients, and assist those who may have language or communication barriers. This position requires keen attention to detail, strong organizational skills, and the ability to multi-task. Furthermore, the ideal candidate must be flexible and available for various shifts throughout the week.

NOTE: This is an extra-help, at-will assignment, paid on an hourly basis. Extra-help hours are dependent on the business needs of the department and therefore work hours may vary from week to week. Extra help employees shall not exceed 1,040 hours of work per fiscal year. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra help employees are not guaranteed permanent status at the end of the assignment.

 

Examples Of Duties

 

• Perform difficult, complex, technical, and/or specialized patient services office support and business office support work, which may require the exercise of independent judgment, the application of technical skills, and/or a knowledge of detailed or specialized activities related to the area to which assigned.
• Research and assemble information from a variety of sources for the completion of forms or the preparation of reports; make arithmetic or statistical calculations related to the billing for patient medical services.
• Provide information to the public or to County staff regarding fees, insurance coverages, etc., that requires the use of judgment and the application and interpretation of policies, rules or procedures.
• Interview patients to provide information and obtain necessary financial responsibility and personal data.
• Collect co-payments, assist with payor and recodes accounts if needed.
• Type varied materials/processes using a computer; proofread and check such materials for accuracy, completeness, and compliance with departmental policies and regulations.
• Enter and retrieve data and prepare reports using an on-line or personal computer system; review such reports for accuracy and make corrections as required.
• Oversee and personally perform a variety of office administrative details such as ordering supplies, arranging for the repair of equipment, transmitting information, and keeping reference material up to date.
• May train others in work procedures or direct the work of others on a project or relief basis.
• Check the Patient Access work queues daily to identify accounts that may need immediate attention and resolve them appropriately. 
• To be willing and able to work holidays, if needed, to support the department needs.
• Perform related duties as assigned.

 

Qualifications

Knowledge of:

• Medical terminology as related to patient services support work.
• Policies and procedures related to patient services office support and hospital or clinic business office activities.
• Office administrative practices and procedures, including filing and the operation of standard office equipment.
• Basic business data processing principles and the use of word processing or computing equipment.
• Proper form for typed materials.
• Business arithmetic, including percentages and decimals.
• Correct English usage, including spelling, grammar and punctuation.
• Record keeping principles and procedures.

Skill/Ability to:

• Perform technical, specialized, complex or difficult patient services office support work.
• Organize, prioritize and coordinate work activities.
• Read, interpret and apply rules, policies and procedures.
• Organize, research and maintain patient and general office files.
• Establish and maintain effective working relationships with those contacted in the course of the work.
• Compose routine correspondence from brief instructions.
• Make arithmetic calculations with speed and accuracy.
• Use initiative and sound independent judgment within established guidelines.
• Operate standard office equipment, including a word processor, personal or on-line computer, and centralized telephone equipment.

Note: Specific positions may require the ability to type at a rate of 40 net words per minute from printed copy.

Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

• One year of journey level office support experience in a patient-services setting.

 

Application/Examination

 

If you are interested in being considered for this extra-help position, the following materials must be electronically submitted in a Word or PDF format.
- Cover letter
- Resume
- Responses to the following questions:

1.) Describe the training, education, and experience that have prepared you for the position of Patient Services Specialist. Include your knowledge with medical terminology and medical insurance information and requirements. Please include any experience working with Admitting, Same Day Surgery, and Emergency Departments. 

2.) Describe your methods to successfully multi-task and deal with last minute changes and interruptions. Provide a specific example. 

3.) Describe your experience working as a liaison for a diverse patient population, to provide assistance and obtain necessary financial information and personal data. Describe the methods and process you used to be successful. Be specific.

Please include the words "Patient Services Specialist - Admitting - Extra-Help (Open)" in the subject line of email submission. Please submit the required materials electronically via email to:
 

Keshni Kumar, Director of Patient Access

kkumar2@smcgov.org

Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview.

Apply immediately. Application materials will be accepted until positions are filled. This posting is open on a continuous basis and selection may be made at any time within the process.
 
NOTE: Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. 

San Mateo Medical Center is seeking an experienced Surgery Scheduling Specialist for a Full-Time, Extra-help position for the Surgery Department. The Surgery Scheduling Specialist provides technical, complex and specialized administrative support to surgeons and patients scheduled for surgery, which includes interaction with operating room staff and patients; handles multiple competing priorities; interacts with diverse customer groups; handles multiple patient-related tasks such as tracking patient financials to ensure information is correctly entered; and moves patients from the clinic to the operating room, including all pre-operative processes necessary for the patients prior to surgery, pre-op process sheets and clinic schedules, data entry of items into the operative database, financial reconciliation, and post-op order sets, and may have some responsibilities for ordering supplies or equipment.
 
The ideal candidate for this position will possess excellent communications skills, including the ability to communicate complex medical terminology to a variety of people with varying levels of medical knowledge. In addition, they would possess skills in conflict resolution, and problem solving. The ideal candidate will have the ability to work with challenging patients, and patients who may have a language or communication barrier. This position will require attention to detail, and therefore the ideal candidate will possess strong organizational skills and the ability to multi-task.
 
NOTE: The ability to speak, read and write in fluent English and Spanish is preferred for this position.
 
 Duties for this position may include, but are not limited to, the following:

• Tracking patient financials to be sure they are correctly entered.
• Scheduling patients in the procedure clinic.  
• Updating the pre-op process sheet and clinic schedule in the computer.
• Entering data into the operative database.
• Interfacing between the Operating Room and Surgeon.
• Ability to schedule patients using the OR manager program.

NOTE: This Job Announcement was edited on May 16, 2023 regarding the definition of the extra help assignment. This is an extra-help, at-will assignment, paid on an hourly basis. Extra-help hours are dependent on the business needs of the department and therefore work hours may vary from week to week. Extra help employees shall not exceed 1,040 hours of work per fiscal year. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra help employees are not guaranteed permanent status at the end of the assignment.

 

Qualifications

Knowledge of:

• Medical terminology as related to patient services support work.
• Policies and procedures related to patient services office support and hospital or clinic business office activities.
• Office administrative practices and procedures, including filing and the operation of standard office equipment.
• Basic business data processing principles and the use of word processing or computing equipment.
• Proper form for typed materials.
• Business arithmetic, including percentages and decimals.
• Correct English usage, including spelling, grammar and punctuation.
• Record keeping principles and procedures.

Skill/Ability to:

• Perform technical, specialized, complex or difficult patient services office support work.
• Organize, prioritize and coordinate work activities.
• Read, interpret and apply rules, policies and procedures.
• Organize, research and maintain patient and general office files.
• Establish and maintain effective working relationships with those contacted in the course of the work.
• Compose routine correspondence from brief instructions.
• Make arithmetic calculations with speed and accuracy.
• Use initiative and sound independent judgment within established guidelines.
• Operate standard office equipment, including a word processor, personal or on-line computer, and centralized telephone equipment.

Note: Specific positions may require the ability to type at a rate of 40 net words per minute from printed copy.

Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

One year of journey level office support experience in a patient services setting. 

 

Application/Examination

If you are interested in being considered for this extra-help position, the following materials must be electronically submitted in a Word or PDF format.

• Cover letter with responses to Supplemental Questions (maximum of 2 pages) 
• Resume

Please include the words "Surgery Scheduling Specialist - Spanish-Speaking Preferred - Extra-Help (Open)" in the subject line of email submission.  Please submit the required materials electronically via email to:
 

 Vicky Magana, Clinical Services Manager I - Nursing

vdunn@smcgov.org

 

Supplemental Questions:    

1. Describe the training, education, and experience that have prepared you for the position of Surgery Scheduling Specialist. Include your experience working with specialty clinics, surgeons and operating rooms. 

2. Describe your experience working with a diverse patient population and explaining medical/surgical procedures to people with varying degrees of familiarity with the medical field. Describe the challenges and the methods you used to be successful. Be specific.

Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview.
 

Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process.

NOTE: Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. Submittals that do not include all required elements (cover letter with responses to supplemental questions and a resume) will not be considered. 

Emergency Medical Technician (EMT)

New Program - Multiple Positions Available
Temporary | Part-Time | Up to 20 hours per week |
Limited Benefits
$23.37 - $29.83 per hour – Depending on Experience and Qualifications

 

The San Rafael Fire Department (SRFD) is piloting a 6-month, part-time, BLS ambulance  program and is seeking up to 6 motivated and enthusiastic individuals to join our team! This opportunity is designed for individuals who are pursuing a career in the fire/EMS services and want to gain hands-on experience in a professional environment. As an EMT, you will work closely with our experienced staff to learn about fire department operations, emergency response procedures, and community engagement. 

 

THE CITY is focused on enhancing our community members’ quality of life through well-designed services and a positive workplace culture. San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyle, and natural environment. San Rafael, with a population of approximately 60,000, is a full-service city with a City Council/City Manager form of government with 12 departments, more than 400 employees, and a fiscal year 2024-2025 annual budget of approximately $180 million. The City’s vision is to be a vibrant economic and cultural center reflective of its diversity. The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. 

San Rafael’s Organizational culture framework is an initiative called “Together San Rafael.” City employees are our greatest asset, and we seek talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge. We are a results-driven team focused on the needs of community members. The Together San Rafael initiative is focused on modernizing City services and increasing the engagement of employees. This initiative recognizes the interconnectedness of the customer and employee experience. 

THE DEPARTMEMT

The San Rafael Fire Department is an all-risk fire agency with 69 highly trained operational firefighters providing services in firefighting, Advanced Life Support (ALS) response, ambulance transport, technical rescue, hazardous material response, disaster response, fire prevention, and community preparedness. We are dedicated to delivering the highest level of emergency service to our community—professional, compassionate, predictable, consistent, and sustainable. We seek individuals whose values align with our commitment to respect, integrity, compassion, equality, and fairness. 

 

IDEAL CANDIDATE

The ideal candidate is a motivated and community-minded individual who is eager to learn and grow while supporting the San Rafael Fire Department (SRFD) in delivering high-quality Basic Life Support (BLS) services. Under the instruction and supervision of the EMS Battalion Chief, the ideal candidate will demonstrate professionalism, adaptability, and a strong commitment to teamwork. They will embrace training opportunities, from classroom learning to hands-on field experience, and apply this knowledge to support emergency medical services and operations. With a valid EMT and CPR certification, the ideal candidate is dedicated to making a positive impact in the community while upholding the SRFD’s values of respect, integrity, compassion, equality, and fairness. 

The mission of the EMT program within the San Rafael Fire Department is to support emergency operations by providing high-quality Basic Life Support services under the guidance of the EMS Battalion Chief. Through continuous training, field experience, and a commitment to professionalism, compassion, and teamwork, this role strengthens the department’s ability to protect lives, promote safety, and serve the San Rafael community with integrity and care

 

ESSENTIAL DUTIES AND RESPONSIBILITIES This list is meant to be representative, not exhaustive, CLICK HERE for the full job description.

• Emergency Response Support: Provide emergency medical care at the basic life support level and provide support services to Firefighter/Paramedic crews at prolonged incidents including fires, medical emergencies, rescues, and hazardous materials incidents. Participate in drills and exercises to enhance your understanding of emergency response protocols. 

• Equipment and Vehicle Operation and Communication: identify and operate various types of equipment for life saving and support measures; safely and effectively drive ambulance unit to specific locations while in communication with dispatchers, treatment center personnel, and/or other emergency team members and internal/external personnel, in a respectful and collaborative manner. Consistently practice and promote safety for yourself, colleagues, patients, and the public in all aspects of emergency medical response and care.  

• Training Participation: Attend training sessions, workshops, and skill-building exercises to learn about emergency medicine and fire suppression techniques, search and rescue operations, medical aid procedures, and other essential firefighting skills. 

• Equipment and Facility Maintenance: Assist in the maintenance and inspection of firefighting equipment, tools, and apparatus. Learn proper cleaning, care, and upkeep of vehicles, gear and tools to ensure readiness for emergency situations. Assist in the tracking, organizing, and dispensing of inventory.  

• Community Outreach: Participate in community events, educational programs, and public demonstrations to promote fire safety awareness and engage with the local community. Serve as an ambassador for the fire department and provide information about fire prevention and preparedness. 

• Administrative Support: Assist with administrative tasks such as record-keeping, data entry, and inventory management. Gain exposure to the behind-the-scenes operations of a fire department.  

• Physical Fitness: Work towards maintaining a level of physical fitness necessary for performing firefighting duties. Engage in physical training and conditioning activities as directed by the department. 

• Professional Development: Actively seek opportunities for learning and growth within the fire service. Take part in discussions with experienced firefighters to gain insights into career pathways and development strategies. 

 

EDUCATION AND/OR EXPERIENCE 

• Must be at least 18 years of age with a High School Diploma, GED or equivalent.  

• Must possess a valid EMT (EMT-1/EMT-B) Certificate either through the National Registry EMT or State of California. Must maintain local certification requirements.  

• Must possess a valid CPR “Healthcare Provider” card issued by the American Heart Association or equivalent.  

• Must possess, or within one month of appointment must obtain, an Ambulance Driver Certificate through the CA DMV.  

• Must possess a valid California Class C Driver’s License with a satisfactory record.

• Physical fitness and ability to perform basic physical tasks, continuously move +/-25lbs, and lift up to 50lbs.

 

DESIRED QUALIFICATIONS  

• Strong commitment to safety and adherence to protocols.  

• Excellent communication and interpersonal skills. 

• Ability to work effectively in a team environment as well as adhere to the chain of command.  

• Bilingual language skills. 

 

DURATION

This position is part of a 6-month pilot program. The exact duration may vary based on department needs and program performance. Successful candidates may not work more than 1,000 hours in a fiscal year.  

 

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms and climb or balance. The employee is occasionally required to run, stoop, kneel, crouch, or crawl and smell. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. 

 

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly exposed to outside weather conditions and regularly works evenings or on weekends. The employee is exposed to fire, smoke, and bodily fluids. The employee frequently works in indoor conditions. The noise level in the work environment is usually moderate. 

 

Pre-Apprentice Automotive Mechanic - Transit Division - SF Municipal Transportation Agency (9940)

Recruitment: RTF0160281-01158778

Published: September 24, 2025

Contact:

Wilson Hoang - Wilson.Hoang@sfmta.com

 

Department: Municipal Transportation Agency
Job class: 9940-Pre-Apprentice Automotive Mechanic
Pay range: $25.8875/hr - $25.8875/hr
Role type: Temporary Exempt What does this mean?
 

About:

The San Francisco Municipal Transportation Agency (SFMTA) is a department of the City and County of San Francisco responsible for the management of all ground transportation in the City. The SFMTA has oversight over the Municipal Railway (Muni) public transit, as well as bicycling, paratransit, parking, traffic, walking, and taxis.

Role description

APPOINTMENT TYPE: Temporary Exempt: This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer. 

Application Opening: September 24, 2025

Deadline to Apply: Applicants are encouraged to apply immediately as this recruitment may close at any time after September 29, 2025

Contact: Wilson Hoang (Wilson.Hoang@sfmta.com)

Salary: $25.8875 per hour

Recruitment ID: TEX-9940-160282

Division: Transit

⚠️⚠️Attention! Applicants MUST complete the Supplemental Questionnaire to be considered: https://forms.office.com/r/VUgHTuseE1⚠️⚠️

POSITION DESCRIPTION:

18-week training program that teaches basic technical and job-readiness skills to prepare participants for a IAM Local 1414 Registered Apprenticeship for the Automotive Mechanic, Machinist, Auto Body Painter, or Body and Fender Repairer. The 18-week program includes eighteen (18) weeks of free academic training through City College of San Francisco, as well as nine (9) weeks paid on-the-job experience. All equipment and uniforms are provided by the program. Individuals are expected to attend all classes and work assignments to complete the program.

First nine (9) weeks of program at CCSF Evans Campus 8 am-4 pm Mon-Thurs. (unpaid)

Second nine (9) weeks 1/2 day class, four (4) hours at CCSF Evans Campus, and four hours a day, four days a week for nine weeks (paid) On-The-Job training.

Pre-Apprentices are expected to complete the following courses and certifications during the program:

• Intro to Automotive Mechanics
• Introduction to Hybrid and EV Auto Maintenance and Repair
• Auto Body Dent and Damage Repair
• OSHA 10
• EPA 609
• Automotive Service Excellence Entry-Level Brakes

Under immediate supervision, the 9940 Pre-Apprentice Automotive Mechanic performs semi-skilled trainee work designed to introduce career options and role models in connection with the operation, maintenance and repair of automotive vehicles. As part of a Pre-Apprenticeship program, incumbents learn about the work environment, required skilled mechanical work, and real-life experience to help them find employment as an apprentice and eventually as a journey mechanic. Positions allocated to the 9940 Pre-Apprentice Automotive Mechanic job code function as trainees.

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.

EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES:

• Observes and assists repairs and overhauls of a variety of mechanical equipment.
• Observes and assists the maintenance, removal, repair, overhaul installation and tuning of engines.
• Observes and assists the maintenance, repair, overhaul, adjustment, installation and calibration of automotive, diesel, hybrid and alternative fuel vehicle fuel systems.
• Observes and assists the maintenance and installation of lighting circuits and auxiliary actuating circuits.
• Observes and assists the maintenance, repair, overhaul and adjustment of vehicle brake systems, vehicle cooling systems, vehicle chassis, wheel suspension, and articulated bus suspension systems.
• Observes and assists the operation of shop equipment and machine tools.
• Observes and assists the troubleshooting of equipment problems.
• Observes and assists on a road call.
• Observes and assists the completion of paper and electronic forms and records on work performed, time and parts used.

NATURE OF WORK: 

May require exposure to disagreeable weather conditions and hazardous work situations; handling hazardous materials and waste; occasional lifting heavy objects weighing up to 50 pounds and carrying them for moderate distances; wearing required safety equipment, such as a respirator or dust mask; wearing specialized clothing such as mechanic coveralls, safety vest, etc.; walking or standing for extended periods of time. Some positions may require the use of a computer.

How to qualify

Minimum Qualifications:

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

1. Applicants must be 18 years of age at the time of appointment;

DESIRABLE QUALIFICATIONS:

The stated desirable qualifications may be used to identify candidates advancing to the interview process and/or to identify job finalist(s) at the end of the selection process when referred for hiring.

• SFUSD 6-week Summer Internship Program in Fleet Maintenance at the SFMTA
• SFUSD After-School Auto Class
• SFUSD CTE Auto Tech Pathway at George Washington High School
• SFUSD Summer Career Exploration Program (SCEP) Auto
• High School Diploma or equivalent (G.E.D or High School Proficiency Examination)
• Automotive experience at service stations (Lube and Filter replacement), repair shops, tire shop, mechanical shop and/or automotive audio/video and tint shop.
• Any automotive or diesel technology course or classes.

What else should I know?

Verification:
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. More information can be found at: https://sfdhr.org/information-about-hiring-process#verification. Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Selection Process:
Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be used to determine candidates' qualifications.  Only those applicants who most closely meet the needs of the Agency will be invited to move forward in the selection process.

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement

For questions or inquiries, please contact: Wilson Hoang, Human Resources Analyst at Wilson.Hoang@sfmta.com.  

All your information will be kept confidential according to EEO guidelines.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

The City of Menlo Park is a great place to work! We are now accepting applications for temporary Program Assistant - Community Services. 

Temporary program assistants support a wide variety of programs including recreation centers, gymnasium and sports, youth camps, administrative offices, and senior center programs. This is an exceptional job opportunity for enthusiastic and skilled applicants to join the City of Menlo Park team and work with an outstanding local government.

The City of Menlo Park currently has temporary program assistant positions available in multiple divisions of the Library and Community Services Department.

The City of Menlo Park currently has part time Program Assistant job openings in the following areas:

• Food preparation (sous chef) and inventory
• Programs for active older adults
• Recreation center programs 
• Gymnasium/sports programs 
• Special Events
• After school programs

 

The Department

The Library and Community Services department is responsible for providing excellent customer service through recreational, educational, and cultural programs for children, adults and seniors. Our facilities include 221 acres of parkland distributed among 13 parks, two libraries, two community centers, two public pools, three childcare centers, two gymnasiums, and one gymnastics center. Included in the parks and recreation areas are tennis and pickleball courts, dog parks, softball diamonds, picnic areas, playgrounds, soccer fields, a skate park, shared use of a performing arts center and open space.  The City of Menlo Park is preparing to open a state-of-the-art new facility that will incorporate a community center, gymnasium, aquatics center, senior center, youth center, and branch library in 2024.

THE POSITION

This is an excellent job opportunity for individuals interested in law enforcement. 

This is a recruitment for the entry-level class of the Police Services Aide series.  Incumbents perform work according to established procedures and routines, although an employee may be required to make decisions involving emergency circumstances.  Detailed instructions are given on assignments and work is reviewed while in progress.

ESSENTIAL DUTIES

Operates computers, and other communications equipment; answers a variety of questions from the public and handles a variety of front desk services ; receives and processes phone calls for Police assistance; maintains detailed records of Police phone and radio calls and their disposition; types routine reports and miscellaneous correspondence; processes documents and maintains files in accord with standard procedures; maintains files, receives money, and issues receipts; prepares daily reports and transactions; may assist with animal control duties when needed; fingerprints applicants; assist with property room functions including transporting property to and from court; and performs related work as required.

Also, assist with community engagement events, conducts traffic control and in field equipment delivery, supports patrol staff with equipment maintenance and supply replenishment.