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The City of San Mateo Police Department is looking for applicants for Community Service Officer I/II

Monthly Salary: 

Community Service Officer I: $6,118.31 to $7,293.94
Community Service Officer II: $6,702.43 to $7,991.89

Why Join our Department?

The San Mateo Police Department is seeking a candidate to join our diverse and outstanding group of men and women who are dedicated to providing exceptional public service. The Police Department is committed to improving the quality of life and solving problems while safeguarding our community through professionalism, integrity, and proactive policing.  We strive to be the model police agency that others will emulate and a leader in the County and in our profession, adopting creative and innovative strategies to prevent crime and support those most in need.  We will continue to do this through cutting-edge technology, creative solutions to problems, by respecting individual rights, and conducting fair and non-biased policing. 

What You’ll Do

The primary duties of this position may include, but are not limited to the following:

• Serve as a Field Officer processing telephone, in-person or on-scene reports of criminal incidents; and processing requests for police reports and public information, processing and serving subpoenas.  
• Assume responsibility for collecting, receiving, cataloging, and the storing of physical and photographic evidence, including contraband and narcotics. 
• Serve as Court Liaison by reviewing all reports for submission to the District Attorney; processing complaints for arrests, warrants, notices to appear and report reviews; procure supporting documentation, including body worn camera video.
• Provide assistance to the Traffic Safety unit.
• Serve as the Police Liaison to the San Mateo Police Activities League, manage community engagement and social media for the department and/or PAL, and facilitate special events.
• Assume responsibility for the security, operation, maintenance, and contracts of the police facility, manage volunteers and student interns, facilitates background investigations.
• Hours vary with assignments; shift, weekend and holiday work are required. Every reasonable effort shall be made to ensure that the schedule of working hours for Community Service Officers assigned to Field Operations (Patrol) will remain in the current “4/10” Four (4) (Day/Ten (10) hour format.

Grow & Thrive

Are you ready to help shape the future of technology and public service in San Bruno? Join us at a pivotal moment as the next Information Technology Manager—an opportunity to make a lasting impact within a collaborative, community-focused environment. Reporting to the Administrative Services Director & Chief Financial Officer (or designee), you’ll lead a dedicated team of professionals eager for new challenges as the division continues to evolve.

The City is looking for more than a caretaker for existing City systems— we’re looking for an individual to inspire a team, champion innovation, and guide citywide initiatives that range from modernizing infrastructure to strengthening cybersecurity and expanding online and remote municipal services. As a member of the Administrative Services Department management team, you’ll advance principles of excellence, responsiveness, and stewardship—all while visibly supporting City employees and the broader San Bruno community.

If you thrive on building strong teams, driving positive change, and laying the foundation for a smarter, more resilient organization, we invite you to submit your candidacy for this position.

About the Role

The Information Technology Manager will combine strategic vision with hands-on leadership and day-to-day supervision. Your immediate priorities will include developing a strategic path forward for the City’s recently completed IT Assessment Report, migrating core systems to the cloud, rolling out a new Technology Governance framework, continually advancing cybersecurity, and elevating digital and remote service delivery for staff and residents. Successful candidates will be able to balance planning and problem-solving, mentoring and developing a skilled team, and embracing shifting priorities in San Bruno’s dynamic municipal landscape.

Ideal Candidate

We’re looking for a strategic leader and communicator who exemplifies Patrick Lencioni’s Ideal Team Player: hungry for results, humble in their interactions, and emotionally smart in relationships. You bring self-awareness, knowing your strengths and seeking growth, and find professional joy in helping others, building effective teams, and supporting citywide progress. You foster a culture of vulnerability-based trust—modeling transparency, welcoming feedback, and sharing the purpose and passion that motivate you—resulting in true collaboration, accountability, and enthusiasm.

You believe in consensus-building, “yes, if” problem-solving, honest communication, and a visionary approach. With strong technical expertise and a continual learning mindset, you’re ready to help San Bruno innovate, adapt, and grow.

Minimum Qualifications

Graduation from an accredited college or university with a bachelor’s degree in information technology, computer science, business administration, or a closely related field and five (5) years of professional information technology experience is required, including two (2) years at a supervisory level. Additional certificates in information technology systems are preferred. Possession of and ability to maintain a valid California driver’s license. This position is required to obtain security clearance to operate in a public safety environment with service to the City's police and fire departments.

Compensation

The City provides a comprehensive total compensation package. For a listing of employee benefits, please see the Mid-Management column in the document linked here.

Note:

• Compensation is currently under negotiations with the City's Mid-Management bargaining group which may impact salary and or benefits beginning January 1, 2026.
• Remote work is not available for this position.

How to Apply

Applications may be submitted online at BambooHR including a compelling cover letter and a writing sample, preferably an internal memo or staff report that you authored. Applications must be received by 9:00 am on Monday, December 1, 2025. You are encouraged to apply as soon as possible before the recruitment is closed. 

The City of San Bruno utilizes a merit-based selection system. Such a system is competitive and based on broad outreach efforts and equal opportunity for qualified applicants to take part in a process designed to determine the qualifications, fitness and ability of competitors to perform duties of the position. 

Equal Opportunity Statement
The City of San Bruno is an Equal Opportunity Employer (EOE) and as such does not discriminate on the basis of age, race, color, sex, gender, religion, ancestry, physical or mental disability, marital status, sexual orientation, or national origin in its employment actions, decisions, policies and practices.  If you require special accommodations, please contact us to discuss your needs.

The City of San Mateo Police Department is looking for a Police Evidence Analyst

Why Join our Department?
The Police Evidence Analyst is a vital position within the San Mateo Police Department, and we are seeking a candidate to join our diverse and exceptional team of men and women dedicated to providing outstanding public service. The Police Department is committed to improving the quality of life and solving problems while protecting our community through professionalism, integrity, and excellence. We strive to be the model police agency that others will emulate and a leader in the county and in our profession, adopting creative and innovative strategies to prevent crime and support those most in need. We will continue to do this through cutting-edge technology, creative solutions to problems, by respecting individual rights, conducting fair and non-biased policing, and good, old-fashioned police work.

Look to some of the reasons why the City of San Mateo is a great place to work,
https://youtu.be/XNAF7GZUNl8?list=PL3QUX6-y-89-D28g895DzvObmoD89Dqdn

What You’ll Do
Depending upon assignment, duties may include, but are not limited to, the following:

• Manage and access video evidence from the department’s body-worn cameras.
• Perform quality assurance to ensure videos are being categorized correctly and reports are documented correctly.
• Ensure technology interfaces are functioning properly and coordinate any needed maintenance or repair services.
• Track discovery requests for quarterly reporting.
• Compile, aggregate, and analyze data; prepare reports and make recommendations on the formulation of policy and procedure, and staffing and organization changes.
• Conduct surveys and perform research and statistical analyses on administrative, fiscal, personnel, and operational problems.
• Participate in the development and installation of new or revised programs, systems, procedures, and methods of operation; update and revise policies and procedures.

For a complete list of duties, reference our job specifications at www.cityofsanmateo.org

The Human Resources Department is seeking well qualified candidates for the position of HRIM Departmental Systems Analyst.

The Departmental Systems Analyst (DSA) will provide complex analytical support for the adaptation of and enhancement to Workday, the County’s incorporated human resources information system.  There is currently one vacancy in the HRIM division of the Human Resources Department.

In general, the DSA will provide analytical and technical expertise to support the configuration, maintenance, and continuous improvement of Workday Human Capital Management (HCM), Compensation, and Talent modules. The role serves as a key link between HR program areas, departmental users, and technical teams to ensure system functionality and data integrity and to ensure business processes effectively support departmental and organizational needs. 

The DSA will also: 

• Configure, maintain, and process negotiated compensation and classification changes such as cost-of-living adjustments, equity increases, and legislative updates within Workday.
• Administer and update job profiles, compensation plans, and related structures, supporting the Classification and Compensation program.
• Provide HCM support to departments during major workforce activities such as reorganizations, seasonal staffing, and fiscal year transitions.
• Coordinate regression testing and implement changes associated with bi-annual Workday updates in assigned functional areas.
• Prepare and distribute procedures, communications, and reports to support HR programs, system enhancements, and compliance initiatives.

The DSA must have knowledge of departmental operations and Workday system functionality, enabling effective communication between technical and non-technical staff. This includes the ability to translate business needs into system configurations to ensure that HR processes are accurately and efficiently supported. 

 
The ideal candidate will have:

• Strong analytical and technical skills with the ability to research, test, and configure system changes within Workday HCM, Compensation, and Talent. 
• Experience supporting or administering complex HRIS systems, with a focus on improving functionality and process efficiency. 
• Demonstrated ability to troubleshoot issues, evaluate alternatives, and implement effective solutions. 
• Excellent attention to detail, organization, and data accuracy in a fast-paced environment. 
• Strong communication, collaboration, and problem-solving skills with the ability to translate business needs into system improvements. 
• Enthusiasm about continuous learning opportunities to cross-train in other modules in Workday with the addition of Learning, Journey, Peakon, and Help modules in the next year.

NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, limited term, unclassified, and regular classified vacancies. 

Examples Of Duties

Duties may include, but are not limited to, the following:

• Configure, maintain, and process negotiated changes in Workday such as cost-of-living adjustments, equity salary updates, and other compensation adjustments.
• Create and maintain compensation grades, steps, and allowance plans and administer job profiles and position management to support classification and compensation functions. 
• Provide HCM support for departmental operations including reorganizations, fiscal year transitions, and large-scale staffing actions. 
• Configure and maintain custom objects and request frameworks for HR programs that are within HCM (e.g., Hiring Incentive Program, Employee Referral Program, Tuition Assistance, Admin/Vacation Cash Out, Fitness Area and Equipment Usage Waiver). 
• Coordinate and perform regression testing and audits during Workday bi-annual updates.
• Draft and distribute user communications, training materials, and procedural updates to support new functionality or system changes within HCM.
• Maintain Help Text, Quicktips, videos, pictures, and announcements within HCM.
• Support and enhance Talent optimization within Workday, ensuring alignment between performance and development processes and future modules such as Learning, Peakon, Journeys, and Help for a cohesive and integrated employee experience. 

Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to qualify is:

• Three years of responsible experience in a position that would provide knowledge of department-specific programs, processes, and/or operations, including at least one year of experience in planning, implementation, oversight, and/or utilization of automated information systems and applications used to support departmental activities.

Knowledge of: 

• Principles, practices, policies, procedures, regulations, and applicable state and federal laws pertinent to assigned operational and/or program area.
• Principles and practices used in the analysis and development of procedures and information systems associated with assigned operational and/or program area.
• HRIS concepts, data processing, and workflow design.
• Methods for planning, organization, and prioritizing multiple duties to ensure the ability to meet deadlines.

Skill/Ability to:

• Provide analytical and technical support to users of Workday, translating business needs into functional requirements, and finding solutions for pain-points. 
• Evaluate, test, and implement system enhancements to improve efficiency and user experience. 
• Maintain strong attention to detail when performing mass updates in Workday that impact job structures, compensation, and employee records.
• Collaborate with multiple stakeholders to ensure consistency and alignment across all Workday HCM areas, guiding stakeholders to maintain cohesive processes and configurations that support an efficient end-to-end system experience for employees. 
• Develop and deliver clear training materials, user guides, and communications to support process or system changes. 
• Plan, prioritize, and manage multiple tasks while meeting critical deadlines.
• Communicate effectively with both technical and non-technical staff and maintain cooperative working relationships.

Application/Examination

Open and Promotional. Anyone may apply. Current County of San Mateo employees with at least six months (1040 hours) of continuous service in classified regular, probationary, extra-help, or limited term positions prior to the final filing date will receive five points added to their final passing score on the examination. 

The examination process will consist of an application screening (weight: pass/fail) based on the candidates' applications and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%), which may include the evaluation of a brief writing exercise given immediately preceding the interview. 

Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense. Interviews may be conducted virtually using MS Teams.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire.

    
To apply:

• Complete the County of San Mateo Employment Application Form
• Provide responses to the Supplemental Questionnaire that is part of the Application Form

Tentative Recruitment Schedule

Final Application Filing Date: November 24, 2025, by 11:59 p.m. 

Application Screening: November 25-26, 2025

Panel Interview: December 10-11, 2025

About the County  

San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities. 
    
The County of San Mateo, as an employer, is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.

The County of San Mateo is an equal opportunity employer. We seek to hire, support, and retain employees who reflect our diverse community.

Analyst: Chet Overstreet (10 2025) (Departmental Systems Analyst – V233)

 

The Department of Public Works seeks well-qualified candidates for the position of Locksmith.

 

About The Department

The Department of Public Works plans, designs, constructs, operates and maintains facilities and equipment that are safe and accessible to the clients of County agencies, the general public, and County employees. The Department advises the Board of Supervisors on all public works issues, including rates and charges for services that are fair to both the users and service providers. Public Works has a budget of approximately $300 million and is comprised of over 300 employees in five divisions: Administrative Services, Airports, Engineering and Resource Protection, Facility and Capital Projects, and Road Services. To learn more about the department visit: https://www.smcgov.org/publicworks.

 

The Position

Locksmiths work in the Facilities Maintenance and Operations Division of the Public Works Department and install, maintain, repair, and service all the locking devices in County Facilities/Buildings, San Mateo Medical Center, Maple Street Correctional Center, Hall of Justice, Maguire Correctional Facility, Youth Services Center, homeless shelters etc.

 

Duties of the Locksmith include but are not limited to: servicing, repairing, and maintaining locks, door closers, and related hardware; maintaining stock for replacement of lock units and parts; maintaining repair and maintenance records, key issues, and duplicate key schedules; picking jammed locks using special tools; devising and adjusting master key systems; and planning lock security systems for County facilities.

 

The ideal candidate will have at least five years of experience as a locksmith in a commercial, governmental, or industrial setting, with preferred experience in jail locks and electronic lock systems. Familiarity with ADA compliance related to door operators and sliding door mechanics is also preferred. We are seeking individuals from the local Bay Area who have an interest in working for local government and bring relevant government experience to the role. 

 

IMPORTANT: Candidates will be required to complete an extensive security clearance package and undergo a thorough background check conducted by the County of San Mateo Sheriff's Office prior to hire. The selected candidate MUST BE cleared to work around detainees in a locked facility.

 

NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.

 

Qualifications

Licensure/Certification/Clearance: 

• Must possess and maintain a valid class C California driver license or equivalent. 
• Must pass and maintain the Sheriff’s Jail background clearance during employment. Failure to do so will result in dismissal. 

• A typical way to qualify is journey level status as a locksmith and demonstrated proficiency in the repair of locks and the maintenance of master key systems. 

• Master key systems 
• Fabrication of master keys 
• Locking devices and hardware 
• Methods, materials, tools, and equipment used in repairing locks and making keys 
• Basic hand tools, and their proper and safe use 
• Common safety practices in the workplace 
• Basic arithmetic for measuring, calibrating, and estimating 
• Asbestos awareness and recognition 
• Applicable NFPA (fire) codes 
• ADA standards and requirements 

• Decipher key code systems 
• Install, maintain, adjust, and repair all types of locking devices 
• Use locksmithing tools and equipment 
• Read drawings and work from plans and specifications 
• Carry out oral and written instructions 
• Maintain accurate records 
• Plan lock security systems 
• Work independently 
• Demonstrate basic mechanical aptitude 
• Maintain effective and cooperative working relationships with others 
• Bend, stand, and walk for extended periods of time 
• Lift and carry equipment and materials

Application/Examination

Open & Promotional. Anyone may apply.  Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, extra-help/limited term positions prior to the final filing date will receive five points added to their final passing score on this examination.

Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire.
 
The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%) which may include a performance exam. Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in County of San Mateo, California and applicants must participate at their own expense.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. 

TENTATIVE RECRUITMENT SCHEDULE

Recruitment Closes: Monday, December 1, 2025

Applicant Screening: Tuesday, December 2, 2025

Panel Interviews: Thursday, December 11, 2025

Grow & Thrive

Are you ready to take on some of San Bruno’s most impactful and complex organizational initiatives? The City is seeking an experienced and agile leader for the role of Principal Special Projects Manager—a full-time, limited duration position funded only through June 30, 2028 (or sooner if appropriations are not maintained). This “at-will” assignment is open to current qualified City employees and offers a unique opportunity to lead projects that will shape the City’s operations for years to come.

About the Role
Reporting to the City Manager’s Office, the Principal Special Projects Manager (PSPM) will lead high-impact projects across departmental boundaries. The PSPM's primary assignment is to manage the City’s migration from Eden to Tyler Enterprise ERP, overseeing the transition from planning to successful implementation. Secondarily, the PSPM will lead organizational development initiatives by serving as an internal consultant—analyzing business processes, modernizing practices, and driving innovation.

Because of the role’s unique reach, you’ll work across departments, serve as a bridge between strategy and implementation, and be relied upon to independently scope, recommend, and execute solutions for the City’s evolving needs. Assigned projects may change based on organization-wide priorities and City Council direction.

Ideal Candidate
You thrive in dynamic, ambiguous environments and enjoy a mix of strategy, hands-on management, and organizational consulting. You have demonstrated experience sourcing and managing large, multi-year, cross-functional projects, quantifying impacts, pitching and building stakeholder buy-in, and ensuring successful delivery—often with only limited resources. A background in organizational development, ERP implementation, financial system design, or internal consulting is strongly desired.

Minimum Qualifications

• Bachelor’s degree in public administration, business management, political science, or closely related field
• Five years of full-time administrative and managerial experience
• Equivalent combinations of education and progressively responsible experience may be considered

Benefits

For a comprehensive listing of employee benefits, please see the Unrepresented Plan column linked here. Important Note: This is a limited duration, full-time position that is subject to annual budget appropriations. Employment is not guaranteed beyond June 30, 2028, and may end sooner if funding is not available.

Compensation

Dependent on qualification. Approved salary range is $172-296K per year; however, appointment will be at the lower end of the range.

How to Apply - Internal Recruitment Only

This recruitment is only open to current City of San Bruno employees.  Applications may be submitted online at BambooHR.  Applications must be received by 5:00 pm on Wednesday, November 19, 2025. You are encouraged to apply as soon as possible before the recruitment is closed. The City of San Bruno utilizes a merit-based selection system. Such a system is competitive and based on broad outreach efforts and equal opportunity for qualified applicants to take part in a process designed to determine the qualifications, fitness and ability of competitors to perform duties of the position. 

Equal Opportunity Statement
The City of San Bruno is an Equal Opportunity Employer (EOE) and as such does not discriminate on the basis of age, race, color, sex, gender, religion, ancestry, physical or mental disability, marital status, sexual orientation, or national origin in its employment actions, decisions, policies and practices.  If you require special accommodations, please contact us at HR@sanbruno.ca.gov.

PEOPLE FIRST – Conduct fair, accurate, and transparent elections to increase public participation and confidence. 

The San Mateo County Registration & Elections Division is seeking full-time seasonal extra-help Election Materials Proofreaders to assist in the upcoming June 2, 2026, Statewide Direct Primary Election. This is an excellent nonpartisan opportunity to be involved in the election process! 

We are currently seeking dedicated and hard-working individuals for the position of Proofreader. Proofreaders will be hired into one of four language-based teams (English, Chinese, Filipino, or Spanish). This announcement is for Filipino proofreaders. 

All Proofreaders will be responsible for proofreading and copyediting election materials leading up to established election deadlines. Proofreaders will review, edit, and proofread documents for accuracy, context, readability, and syntax.

Proofreaders will work remotely using equipment provided by the Registration & Elections Division. Towards the end of the assignment, two days of on-site work will be required for final proofs of physical material.

Examples of projects and materials needing to be proofread include, but are not limited to: 

The Elections Materials Proofreader is classified as an Office Specialist. The hourly wage for this position starts at $33.44.

NOTE: This is an extra-help, at-will assignment, paid on an hourly basis. Extra-help hours are dependent on the business needs of the department and therefore work hours may vary from week to week. Extra help employees shall not exceed 1,040 hours of work per fiscal year. Some extra-help positions are eligible for benefits under the Affordable Care Act. Extra-help employees are not guaranteed permanent status at the end of the assignment.  

Education: 

Work Experience: 

Technical Skills: 

Critical Skills for all Election Materials Proofreader – Office Specialist positions:

The ability to prioritize work, coordinate several activities simultaneously, organize and maintain accurate files and records, use spreadsheets to track files and task progress, and understand and carry out oral and written directions. Strong organization and time management skills are essential. 

Office hours are 8:00 am to 4:30 pm, Monday through Friday. These positions WILL require weekend and evening work assignments, sometimes with short notice. The selected individuals MUST be available for the entire employment period until the completion of their assignment for the June 2, 2026, Statewide Direct Primary Election. 

The Elections Division is an exciting, fast-paced environment, especially as elections approach. This is an excellent opportunity to work with a group of dynamic, well-organized, and highly efficient individuals committed to the democratic process. 

More information about the organization is available on the Elections Division website www.smcacre.gov.  

This is an extra-help recruitment. Anyone may apply. To apply you must complete the San Mateo County Application Form. 

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply Online" button. If you are not on the County's website, please go to http://jobs.smcgov.org/ to apply. 

At the County of San Mateo, we welcome and celebrate the diversity of our employees, and strive to create a workplace where they feel valued every day. 

Recruitment Schedule 

• Application Screening (tentative): week of November 24, 2025

• Interviews (tentative): December 1-19, 2025 

The City of San Mateo Public Works Department is looking for a

Project Managers I/II

The Department

Look to some of the reasons why the City of San Mateo is a great place to work, https://www.youtube.com/watch?v=_GTIzeSpc_g

The Position

The Project Manager I/II plans, coordinates, and directs the implementation of capital improvement, maintenance and related projects. This includes, in consultation with assigned technical support staff, the creation of objectives, priorities, budgets, and schedules and the retention of appropriate consultant assistance to achieve high quality capital, maintenance or information technology projects in a timely, efficient, and cost-effective manner. Acts as Project Manager for building construction, renovation, or information technology projects.  When assigned to the Clean Water Program,: plans, organizes, and reviews the design and construction of the Public Works Wastewater Treatment Plant, sewage conveyance systems and related projects; and acts as project manager in assigned capital improvement, maintenance or renovation projects. Also provides wastewater treatment operations and maintenance support.

Project Manager I is the entry level in the project management series.  Incumbents are responsible for one or more small projects in terms of dollar amount and/or technical complexity, or aspects of larger projects while learning the full scope of project management tasks.  The scope and/or diversity of project objectives and the project budget are less than assigned to the Project Manager II or Senior Project Manager level. This class is alternately staffed with Project Manager II, and incumbents may advance to the higher level after gaining experience and demonstrated proficiency, which meets the qualifications of the higher-level class.

Project Manager II is the journey level in the project management series.  Incumbents are fully responsible for average size projects and are expected to be knowledgeable about the normal scope of project management tasks. This class is distinguished from the Senior Project Manager in that the latter is responsible for the largest and most complex capital projects and is expected to be familiar with the most complex project management tasks.

Depending on the assignment, some duties may include, but are not limited to, the following:

• Develop, plan and coordinate the planning, feasibility, architectural and engineering activities related to capital improvement, renovation projects, or information technology projects.
• Prepare and administer agreements for professional services related to capital or information technology projects, coordinating and directing all activities between the City and outside consulting firms.
• Prepare cost estimates, project schedules, and feasibility reports for new or modified structures, or new or modified software applications systems.
• Maintain accurate and current project budgets and manage cost and quality controls.  Develop, implement and monitor budgets for assigned areas.
• Utilize critical path or other methods to plan and evaluate progress on project tasks.
• Solicit and review bids and recommend contract awards. Monitor contractor performance, review and process submittals and change orders, retain construction management and inspection assistance as needed, and carry out related activities associated with project construction or system implementation/upgrade.
• Oversee the design and construction/implementation of projects, and function as project manager.
• Prepare and review project drawings; conduct pre-construction meetings and on-site inspections.
• Maintain needed records on assigned projects. Prepare and present comprehensive administrative, fiscal, statistical and technical studies, reports, evaluations, specifications and correspondence as required.
• Design and maintain spreadsheets and databases as needed on mainframe and personal computers.
• Coordinate programming, design, review, and construction/implementation activities with affected City departments and outside agencies. Assist in preparing needed agreements with other entities.
• Ensure that projects meet all applicable codes and standards.
• Prepare staff reports and presentations for the City Council, City commissions, boards, and committees, and for neighborhood meetings on capital improvement projects.
• Coordinate and schedule staff training and manage associate training documents and records.
• Utilize and manage the computerized maintenance management system for efficient and effective workflow processes.
• Maintain a comprehensive, current knowledge of applicable laws/regulations; maintain an awareness of new processes, methods, trends, and advances in the profession; read professional literature; maintain professional affiliations; attend workshops and training sessions as appropriate.

The Project Manager I/II receives general direction from a Department Head, Division Manager, Capital Projects Manager, Senior Project Manager, or Sr. Systems Analyst and may exercise technical or functional supervision over less experienced project managers, technical staff or administrative staff.

For a complete list of duties, reference our job specifications at https://www.cityofsanmateo.org/DocumentCenter/Index/86

Recruitment Brochure

The San Mateo County Libraries is seeking highly motivated candidates for the position of Program Coordinator II.

We’re looking for collaborative and organized professionals who thrive in a dynamic, service-driven environment. If you’re excited about improving systems, coordinating impactful programs, and supporting community-serving operations, this is a great opportunity to join an award-winning, forward-thinking organization.

San Mateo County Libraries currently has two Program Coordinator II opportunities—one supporting Public Services and another within the Human Resources Division.

1) Public Services Program Coordinator – Community Libraries

Under the general direction of the Deputy Director, the Public Services Program Coordinator plans and implements projects to strengthen customer service, safety, staffing, and operational consistency across San Mateo County’s 13 community libraries. The Coordinator will help to develop standards and training, coordinate safety & security measures, and track operational metrics to improve service delivery.

2) Training & Development / Volunteer Program Coordinator – Human Resources Division

The Training / Volunteer Program Coordinator is a project-focused role within San Mateo County Libraries’ Human Resources Division that manages the full lifecycle of staff learning and volunteer engagement. Under the direction of the HR Manager, this position builds, coordinates, and maintains the annual training calendar, coordinates volunteer intake and placements, ensures compliance and accurate records in our training and development system and in our volunteer management system, and uses dashboards, surveys, and reports to drive continuous improvement and recognition across the system.

The Ideal Candidate will demonstrate the ability to:

• Design, implement, and manage impactful programs that strengthen public service delivery (Public Services Program Coordinator) or support volunteer engagement and staff training and development initiatives (Training & Development / Volunteer Program Coordinator).
• Lead and coordinate multiple projects while maintaining professionalism, flexibility, and attention to detail.
• Build strong, collaborative relationships across divisions and with community partners to achieve shared goals.
• Communicate clearly, respectfully, and effectively with staff, volunteers, and the public.
• Use data, reports, and feedback to evaluate program performance, engagement, and outcomes; identify trends; and recommend improvements.
• Exercise sound judgment and ensure compliance in onboarding, reporting, and program administration.
• Bring creativity and care to staff and volunteer recognition, training, and professional development events.
• Foster a culture of inclusion, appreciation, and continuous learning that reflects San Mateo County Libraries’ mission and values.

Examples Of Duties

Public Services Program Coordinator

Duties may include, but are not limited to, the following:

• In collaboration with library leadership, develop, document, and implement customer service standards and procedures for community library locations.
• Serve as the coordinator for Customer Care operations; track data, establish response standards, and monitor compliance.
• Review, update, and oversee public services standards and associated staff training materials.
• Assist with the inventory, management, and coordination of emergency equipment and supplies.
• Coordinate safety and security protocols, including incident reporting guidelines, tracking systems, and follow-up procedures.
• Work closely with the Training & Development Coordinator to develop and deliver training programs to ensure excellent customer service delivery and response to patron incidents.
• Review, update, and maintain weekend rotation schedules and staffing plans to ensure coverage and consistency across locations.
• Assist with various short-term public services projects related to customer service, service delivery, safety & security, and strategic plan implementation.
• Monitor and report on project metrics and operational data; recommend improvements.
• Prepare project reports, recommendations, and training documentation for the Deputy Director and library leadership.

Training & Development / Volunteer Program Coordinator

Duties may include, but are not limited to, the following:

• Collaborate with leadership to develop and coordinate the annual training plan and calendar; Identify, coordinate, implement, schedule, and track staff training and summarize results in quarterly reports.
• Support professional development programs such as LEAD, mentorship, and conference participation; maintain related documentation and budgets.
• Recruit, screen, and place volunteers in coordination with Community Library Managers and Volunteer Coordinators.
• Maintain accurate records in a volunteer management system; monitor engagement and retention through regular check-ins and reports.
• Plan, coordinate, and deliver staff and volunteer recognition and development events, including Staff Development Day and Volunteer Recognition Day.
• Co-chair the Volunteer Workgroup; lead meetings, track initiatives, and support systemwide volunteer outreach and onboarding.
• Compile quarterly dashboards and summaries; identify trends and recommend improvements to strengthen engagement and program effectiveness.

TENTATIVE RECRUITMENT SCHEDULE

Final Filing Date: Thursday, November 13, 2025, 11:59 PM PST

Application Screening: December 1 - 5, 2025

Civil Service Panel Interview: December 16 and/or 17, 2025