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Police Officer

Description:  Performs law enforcement and crime prevention work, controls traffic flow and enforces state and local regulations. Some essential duties are:

• Responds to calls for service and takes appropriate action to resolve problems
• Renders assistance to citizens in distress
• Initiates investigation of criminal or suspicious activity
• Makes arrests, issues citations, and gives warnings when appropriate
• Enforces all laws without bias
• Conducts business license checks
• Promotes crime prevention and disseminates security information
• Testifies accurately and honestly in court

Qualifications: Must either be currently employed as a sworn Peace Officer in California and have successfully passed an FTO program, or have completed a Certified POST Basic Academy.

Education: Graduation from a U.S. High School or equivalent is required.  Additional education at the college level is preferred.

Licenses:  Possession of or the ability to obtain a valid California driver’s license by the time of hire, and ability to maintain the valid license.

Physical Requirement: Meet standards of adequate physical stature, endurance and agility. Vision: • 20/100 correctable to 20/30, with adequate depth perception and color vision. If soft contacts are worn, no limit on uncorrected distance visual acuity provided soft lenses have been worn for at least six months prior to the physical examination.

Background: • As part of the selection process, successful candidates will undergo a stringent background investigation which will include: confirming all information provided by the candidates, a polygraph test, fingerprinting, psychological and medical examinations, including a drug screening. Candidates may be disqualified at any point in this process. Felony Convictions: • State and Federal Law require that all Police Officers be free from felony conviction and domestic violence. Citizenship: • Applicants must be U.S. Citizens or resident aliens that are eligible and have applied for U.S. Citizenship.

SALARY:  Step A ($120,598.79) to Step E ($146,552.90) annually. Officers can earn up to an additional 27.5% above the base salary through qualifying incentives, such as specialty pay (5%), evening differential (5%), bilingual pay (5%), Master Officer pay (2.5%), and Master's degree incentive (10%). This results in potential annual compensation of approximately $153,763 at Step A to approximately $186,851 at Step E. 

The City of Menlo Park currently has an excellent opportunity for experienced Communications Dispatchers. Shift work including weekends and holidays is required.

Communications Dispatchers are responsible for receiving and dispatching emergency and non-emergency calls for the Police Department and City.  Responsibilities are centered on extensive contact with the public over the telephone, in both emergency and non-emergency situations to receive, transmit, and provide factual information and assistance.  All activities are performed within specified legal guidelines.  Incumbents are expected to work independently and exercise judgment and initiative.

A job description, including examples of typical job functions and qualifying knowledge, skills, and abilities, is available by clicking on the Job Description PDF.

THE DEPARTMENT
The Burlingame Police Department is a municipal, full service, community oriented department.  We offer a variety of investigative, preventative, and community policing programs to both protect and serve a community that spans five square miles and is home to more than 28,000 residents.

The Burlingame Police Department is divided into two divisions: Operations and Administration.  The force currently consists of 40 police officers, made up of the Chief of Police, 1 Captain, 2 Lieutenants, 6 Sergeants, 6 Corporals, 2 Inspectors, and 22 Patrol Officers.

We are active in county-wide law enforcement efforts by participating in the San Mateo County Gang Task Force, Avoid the 23 (DUI) Task Force, Narcotic Task Force Details, Alcohol Beverage Control Operations, Office of Traffic Safety grants and as Police Academy Training Officers.

POSITION
Burlingame Police Officers are responsible for preventing crime, arresting law violators, directing traffic, etc.  In that capacity, officers may also serve in special assignments such as K-9, detective, SWAT, hostage teams, FTO, and motorcycle patrol.

EXAMPLES OF DUTIES:

• Patrol various areas within the City by driving a police vehicle or by walking to prevent criminal activity, to enforce various laws, regulations, and codes.
• Respond to radio dispatched calls and reports to crime scenes or locations of disorder to protect life and property.
• Conduct investigations, gathers information and writes factual reports involving criminal activity, traffic accidents, suspicious activity, or other unusual incidents.
• Make arrests as necessary and writes report of all arrests made and activities performed.
• Interview and interrogate suspicious persons, suspects, and prisoners.
• Gather, mark, preserve, and record evidence in criminal or related matters; testify and present evidence in court.
• Serve warrants and subpoenas.
• Assist in the performance of special investigations and perform undercover and surveillance activities when necessary.

ESSENTIAL REQUIREMENTS:

Knowledge of:

• State laws, local regulations, ordinances, and codes including laws or arrest, current court decisions, General Police procedures and rules.
• Standard police broadcasting procedures and codes.
• Proper use of departmental firearms.
• Geography of the local area.

Ability to:

• Understand and carry out oral and written instructions.
• Read, comprehend, write, and speak English effectively.
• Write clear, concise and grammatically correct police reports.
• Observe, hear, remember, and record facts in writing.
• Interpret, explain, and apply laws and regulations.
• Analyze and judge situations/people accurately and adopt effective courses of action.
• Mediate confrontations including those encountered during family, neighborhood or work disputes, or civil disorders, controlling hostile people or groups.
• Be free of bias against race or ethnicity, gender, nationality, religion, disability, or sexual orientation.
• Exercise judgment in determining when to use force and to what degree.
• Build effective working relationships.
• Maintain contact and preserve good relations with the public; respond to requests and inquiries from the general public.
• Use sound conflict resolution and problem solving skills.
• Arrest persons with or without warrants and physically take into custody, guarding arrestee.
• Administer first aid and CPR.

Skills:

• Operation of police vehicle at high rates of speed during emergency situations.
• Use police vehicle radios as well as hand-held portables and use proper radio codes.
• Use hand-held and/or electronic equipment for drug and alcohol detection.
• Ability to process for and lift latent evidence.
• Finger print and take palm prints from arrestees.
• Use departmentally issued firearms safely and safety equipment.

EDUCATION & EXPERIENCE:

Candidates must be a US Citizen, at least 21 years of age on date of appointment, a US high school graduate (or GED equivalent), have no felony convictions or disqualifying criminal history.  Must be able to understand and carry out verbal and written instructions, read, comprehend, write, and speak English effectively.

Entry Level - Proof of completing the POST Written Test and Physical Agility Test with a passing score.

Lateral Police Officer - To be considered for a lateral Police Officer appointment, candidates must have prior experience as a sworn law enforcement officer within the past twelve (12) months, including the completion of the field training program and probation period with a law enforcement agency.

Applicants with more than a three year break in employment as a California Police Officer or who are an out-of-state Police Officer must provide evidence of successful completion of the CA Basic POST Course waiver process.

APPLICATION PROCEDURE:

Please apply online at https://www.calopps.org/burlingame/job-20674472.

SELECTION PROCESS:
Those most qualified candidates submitting the required documents in person to the Burlingame Police Department will be invited to participate in oral interviews and other elements of the selection process.

BACKGROUND REQUIREMENTS:
Finalists will be required to undergo a thorough background investigation and criminal/vehicle records check.  Employment offers are contingent upon passing a pre-employment physical/drug screen and psychological examination.  Past substance abuse and criminal activity may be grounds for disqualification but all candidates will be evaluated on a case-by-case basis.

Police Officer - Entry Level

In order to apply, you must submit your information through National Testing Networks (www.nationaltestingnetwork.com). If you have problems, please contact NTN customer services at 866-563-3882. Please note that you will still need to submit an application on CalOpps.

Description: Performs law enforcement and crime prevention work, controls traffic flow and enforces state and local regulations. Some essential duties are:

• Responds to calls for service and takes appropriate action to resolve problems
• Renders assistance to citizens in distress
• Initiates investigation of criminal or suspicious activity
• Makes arrests, issues citations, and gives warnings when appropriate
• Enforces all laws without bias
• Conducts business license checks
• Promotes crime prevention and disseminates security information
• Testifies accurately and honestly in court

Education: Graduation from a U.S. High School or equivalent is required.  Additional education at the college level is preferred.

Licenses:  Possession of or the ability to obtain a valid California driver’s license by the time of hire, and ability to maintain the valid license.

Physical Requirement: Meet standards of adequate physical stature, endurance and agility. Vision: • 20/100 correctable to 20/30, with adequate depth perception and color vision. If soft contacts are worn, no limit on uncorrected distance visual acuity provided soft lenses have been worn for at least six months prior to the physical examination.

Background: • As part of the selection process, successful candidates will undergo a stringent background investigation which will include: confirming all information provided by the candidates, a polygraph test and psychological and medical examinations. Candidates may be disqualified at any point in this process. Felony Convictions: • State and Federal Law require that all Police Officers be free from felony conviction and domestic violence. Citizenship: • Applicants must be U.S. Citizens or resident aliens that are eligible and have applied for U.S. Citizenship. 

The City of Menlo Park is currently accepting applications for police academy graduates that are motivated, well-trained professionals who can meet the challenge of a fast paced, multi-tasking law enforcement environment.

The Hiring and Retention Incentive Program pays new, eligible Police Officers who are Police
Academy Graduates up to a total amount of $10,000 (See details under benefits).

The Menlo Park Police department is an operation in which the patrol officers enjoy communicating and building relationships with individuals within the community. We embrace a true community connection and commitment with participants on all sides. Rather than designating certain officers to focus on solving community problems, Menlo Park will charge all police personnel with proactive community policing responsibilities. We ask our officers to seek innovative solutions to local problems, respond to citizen complaints of violations and provide excellent customer service.

A small agency, such as the Menlo Park Police Department, will enable you to attain a breadth of experience and exposure through which to advance your career in numerous ways. We are seeking individuals who are enticed by our vision and will bring high energy, innovation, self-motivation and passion to their chosen profession. The City of Menlo Park recognizes the value of continuing education and increased knowledge acquired through personal and professional development of its’ workforce and allows employees to further their education goals. Accordingly, the City is committed to providing support for learning opportunities that directly and indirectly assist employees in achieving their personal and professional learning goals.

Additionally, major thoroughfares coursing through our fully developed community make traffic management a vital duty of all patrol officers. Overall, the department has strong opportunities for specialty assignments, including: K9, investigations, narcotics enforcement, traffic, SWAT/HNT and POP. Patrol teams enjoy a rotating 4/12 plan or a fixed 4/10 schedule in specialty assignments.

The City realizes the diversity of the community and therefore upon approval, the City pays officers a bilingual stipend. Our officers continually strive to be the best and achieve high standards; they receive a 5% incentive for achieving their Intermediate POST certificate and 10% incentive for achieving their advanced certificate.

For more information, please review the MOU here.

The City has new desktop and laptop computers in place for employees. The City already has Crime Analysis and Traffic Analysis software systems in place. A new handheld citations system for traffic has recently been launched. The City also implemented a citywide GIS system, document imaging system, and Intranet, which are available to all staff members. Additionally, we have placed laptops in all patrol cars in order to facilitate timely report writing and response to calls for service.

The City of Menlo Park is currently accepting applications for lateral Police Officers that are motivated, well-trained professionals who can meet the challenge of a fast paced, multi-tasking law enforcement environment.

The Hiring and Retention Incentive Program pays new, eligible Police Officers who are Lateral Police Officers up to a total amount of $40,000 (See details under benefits).

The Menlo Park Police department is an operation in which the patrol officers enjoy communicating and building relationships with individuals within the community. We embrace a true community connection and commitment with participants on all sides. Rather than designating certain officers to focus on solving community problems, Menlo Park will charge all police personnel with proactive community policing responsibilities. We ask our officers to seek innovative solutions to local problems, respond to citizen complaints of violations and provide excellent customer service.

A small agency, such as the Menlo Park Police Department, will enable you to attain a breadth of experience and exposure through which to advance your career in numerous ways. We are seeking individuals who are enticed by our vision and will bring high energy, innovation, self-motivation and passion to their chosen profession. The City of Menlo Park recognizes the value of continuing education and increased knowledge acquired through personal and professional development of its’ workforce and allows employees to further their education goals. Accordingly, the City is committed to providing support for learning opportunities that directly and indirectly assist employees in achieving their personal and professional learning goals.

Additionally, major thoroughfares coursing through our fully developed community make traffic management a vital duty of all patrol officers. Overall, the department has strong opportunities for specialty assignments, including: K9, investigations, narcotics enforcement, traffic, SWAT/HNT and POP. Patrol teams enjoy a rotating 4/12 plan or a fixed 4/10 schedule in specialty assignments.

The City realizes the diversity of the community and therefore upon approval, the City pays officers a bilingual stipend. Our officers continually strive to be the best and achieve high standards; they receive a 5% incentive for achieving their Intermediate POST certificate and 10% incentive for achieving their advanced certificate. Starting September 1, 2024, Menlo Park police officers with at least one year of local service are eligible for longevity pay based on their total years as a California peace officer. Credited time includes all years served in Menlo Park plus half of any years served at other California agencies.

For more information, please review the MOU here.

The City has new desktop and laptop computers in place for employees. The City already has Crime Analysis and Traffic Analysis software systems in place. A new handheld citations system for traffic has recently been launched. The City also implemented a citywide GIS system, document imaging system, and Intranet, which are available to all staff members. Additionally, we have placed laptops in all patrol cars in order to facilitate timely report writing and response to calls for service.

Now Hiring Under DPOA's New MOU -- Competitive Pay, Exceptional Benefits!

**NEW** Vacation Accrual/Advancement: Newly hired Enhanced Lateral Police Officers may, at the discretion of the City Manager and based on justification provided by the appointing department, receive a one-time advancement of up to 40 hours of vacation leave.

*$98,372.09 - $131,828.00 Advertised salary range does not include 20% of Incentive Pay. Employees may be eligible for incentive pay as follows:

-Education Incentive Pay up to 10% described below:

• POST Intermediate Certificate: 2.5% of base salary

           And/or

• POST Advanced Certificate: 2.5% of base salary

           And/or

• Completion of 60 college semester units or AA/AS degree: 2.5% of base salary

            And/or

• Completion of 120 college semester units or BA/BS degree: 2.5% of base salary

-Bilingual Pay: 5% of base salary

-Officer in Charge/Field Training Officer/Investigator/School Resource Officer: 5% of base salary

Total estimated potential incentive pay: 20%

Base Salary range with all incentives: $118,046.50 - $158,193.60

Additional Incentive Pay:

Uniform Allowance: $1,200 per Fiscal Year

The Dixon Police Department is committed to providing a full range of public safety services to the City of Dixon. The Department is growing with the City and has career opportunities in patrol, investigations, canine, traffic enforcement, tactical operations, and crisis negotiations. The Dixon Police Department is progressive law enforcement agency committed to the core values of service, honesty and integrity, accountability and respect. The City offers a challenging and rewarding opportunity for qualified applicants pursuing a law enforcement career. Dixon Police Officers are responsible for a wide variety of generalist police services. Opportunities for specialization and advancement are also available. The Dixon Police Department operates on a rotating 12-hour shift schedule.

$30,000 hiring incentive

SELECTION PROCESS:  Apply immediately and include all required documents at the time application is submitted.  Applications and supplemental questions will be reviewed and screened, and the most qualified candidates will be invited to continue in the examination process. The process includes a Personal History Statement (PHS) review, interview, Poly exam, extensive personal background investigation, credit history, pre-employment medical, with drug test, and psychological assessments.

Failure of any component during the exam process eliminates the candidate from further selection processing.

EMPLOYMENT PROCESSING:  All appointees are required to complete a field training program and successfully complete an 18-month probationary period, and in accordance with Federal law, are to provide proof of identity and proof that they may legally work in the United States.

VETERAN'S PREFERENCE POINTS will be applied. A copy of the DD214 form must be filed at the time of application.

The City of Dixon is an EQUAL OPPORTUNITY EMPLOYER. Reasonable Accommodation in the application, examination and selection process will be made upon request by calling 707-678-7000. 

Please check your spam folder to be sure that it will accept emails from CalOpps.  All correspondence is done through this system. Please DO NOT email at any time during this process as this correspondence does not come back to our agency. 

Now Hiring Under DPOA's New MOU -- Competitive Pay, Exceptional Benefits!

*** This recruitment is for academy graduates and lateral officers only. ***

The Dixon Police Department is committed to providing a full range of public safety services to the City of Dixon. The Department is growing with the City and has career opportunities in patrol, investigations, canine, traffic enforcement, tactical operations, and crisis negotiations. The Dixon Police Department is progressive law enforcement agency committed to the core values of service, honesty and integrity, accountability and respect.

$10,000 hiring incentive available, see 'Benefits' section for details.

THE POSITION: The Dixon Police Department is recruiting to fill full-time Police Officer positions at either the Academy Graduate Level or Lateral Level, as well as establish an employment eligibility list for future possible use. The City offers a challenging and rewarding opportunity for qualified applicants pursuing a law enforcement career. Dixon Police Officers are responsible for a wide variety of generalist police services. Opportunities for specialization and advancement are also available. The Dixon Police Department operates on a 12-hour shift schedule.

SELECTION PROCESS:  Apply immediately and include all required documents at the time application is submitted.  Applications and supplemental questions will be reviewed and screened, and the most qualified candidates will be invited to continue in the examination process. The process includes a Personal History Statement (PHS) review, interview, Poly exam, extensive personal background investigation, credit history, pre-employment medical, with drug test, and psychological assessments.

Failure of any component during the exam process eliminates the candidate from further selection processing.

EMPLOYMENT PROCESSING:  All appointees are required to complete a field training program and successfully complete an 18-month probationary period, and in accordance with Federal law, are to provide proof of identity and proof that they may legally work in the United States.

VETERAN'S PREFERENCE POINTS will be applied. A copy of the DD214 form must be filed at the time of application.

The City of Dixon is an EQUAL OPPORTUNITY EMPLOYER. Reasonable Accommodation in the application, examination and selection process will be made upon request by calling 707-678-7000. 

Please check your spam folder to be sure that it will accept emails from CalOpps.  All correspondence is done through this system. Please DO NOT email at any time during this process as this correspondence does not come back to our agency. 

Join a department that cares about its Dispatchers and is LOVED by its community 

Elevate your public safety career as a Lateral Dispatcher    Our mission at the San Bruno Police Department is to Ensure Peace, Provide Safety, and Build Community.  We aim to realize this mission by taking good care of the people who work in our organization so that they can take good care of everyone else.  We believe that the key to providing exceptional police services is consistently deploying strong, healthy, well-trained, emotionally intelligent human beings as San Bruno Police Dispatchers.  As such, we have created a healthy, happy, fun working environment, focused on enabling each member of our team to use their employment to pursue the best possible versions of themselves.    

City of San Bruno's Excellent Benefits

• CalPERS retirement formula
  Safety: 3% @ 50 for classic members or 2.7% @ 57 for PEPRA members
  Non-Safety: 2.7% @ 55 for classic members or 2% @ 62 for PEPRA members
• Annual accruals of vacation days based on years of service, holidays and sick days 
• Opportunity for bilingual incentive pay up to 2.5%
• Medical, dental and vision benefits provided with employee contribution 
• Life Insurance equal to one year’s annual salary provided at no cost 
• Long-term disability insurance provided at no cost 
• Home loan assistance program 
• Section 125 Flexible Benefit Plan 
• Tuition reimbursement

The Position

The San Bruno Police Department is recruiting for Public Safety Dispatchers (Lateral.)  Public Safety Dispatchers are responsible for public safety dispatch and related records management activities. This position operates on a 24-hour, 365 days per year basis, and may be assigned to either a day, swing, or graveyard shift on a regular, rotational basis that includes nights, weekends, and holidays.  Public Safety Dispatchers perform a wide range of duties involving radio, telephone, and computers, applying various procedures and codes. Dispatchers receive and transmit emergency and non-emergency telephone and radio traffic as well as process communication reports, records, and radio logs, while maintaining a high level of confidentiality.  Dispatchers may also support the Police Department by performing clerical tasks, training, assisting with fingerprinting, and being accountable for financial transactions.  This position is integral in supporting the goals and objectives of the City and Police Department.  

Examples of Duties

Essential Duties

• Receives and transmits emergency telephone and radio traffic.  
• Maintains and processes a variety of communications reports, records and radio logs.
• Operates a dispatch console, uses Computer Aided Dispatch (C.A.D.) System and other computer programs to process information and records.
• Maintains a high level of confidentiality.
• Performs collateral duties including a variety of related clerical tasks: assisting in preparation of work schedules; training and evaluating performance of new employees; conducting training sessions; assisting in fingerprinting and jail operations, which may include searching prisoners; and is accountable for handling cash, bond, and check transactions. 
• Plans, organizes, and directs dispatching and related activities on an assigned shift. This may include preparing schedules and prioritizing work; observing work performed by Dispatcher I employees to ensure compliance with standards; approving time off; conducting employee evaluations; and providing effective recommendations on personnel matters.
• Prepares and maintains training and procedure manuals.
• Maintains liaison with other Department Divisions, City Departments, and other law enforcement and emergency response agencies.
• Maintains various C.A.D and Record Management Files.
• Performs related duties and responsibilities as assigned. 

Typical Qualifications

The ideal candidate will possess the ability to record and transmit information with speed and accuracy, "multi-task," make quick and sensible decisions, learn from constructive criticism, possess a high commitment to quality service, and participate in a team approach to law enforcement.  In addition, candidates will have a successful track record of the following: 

• Professional skill or knowledge using computer keyboard; skill or knowledge using radio, telephone, and computers.  
• Active listening; conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message.  
• Placing a high priority on the internal and external customer’s perspective when making decisions and taking action; implements customer-focused practices. 
• Maintaining effectiveness when experiencing changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful. 
• Ability to analyze and understand information gathered and follow the best course of action. Identifying and understanding problems and opportunities by gathering, analyzing, and interpreting information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions. 
• Establishing and sustaining trusting relationships by accurately perceiving and interpreting own and others’ emotions and behavior. 
• Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive. 
• Accomplishing tasks by considering all areas involved, no matter how detailed; showing concern for all aspects of the job; accurately checking processes and tasks. 
• Maintaining stable performance while handling stress in a manner that is acceptable to others and to the organization. 

Minimum Qualifications
 

Must be able to pass an extensive background investigation.

Education

• Possession of a high school diploma or GED equivalent. Additional related college course work or degree preferred.

Experience

• Two (2) years of progressively responsible experience performing duties similar to that of a Public Safety Dispatcher I.

Certificates and Licenses

• Must possess and maintain a valid California Driver’s License, Class C with a good driving record.
• Peace Officer Standards and Training (POST) Intermediate Dispatch Certificate; an Advanced California POST Certificate is preferred.

Supplemental Information

This is a continuous recruitment. For a full, detailed class specification, click here.

How to Apply

Applications may be submitted online at the City's BambooHR homepage. The City of San Bruno utilizes a merit-based selection system. Such a system is competitive and based on broad outreach efforts and equal opportunity for qualified applicants to take part in a process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position.

What happens next?

• We will review your application and all supplemental materials to select the best qualified applicants to continue in the process. Screening will include a review of minimum qualifications, application appraisal rating of education, training and experience and relevance of background qualifications related to the target job as well as supplemental questions if applicable.
• Applicants selected to move forward in the process may be asked to participate in any combination of the following (at any phase of the selection process): a written examination, job related exercise, physical test or job simulation, phone interview, in-person or video interview(s), and/or web-based testing.
• The final phase of the selection process is the probationary period, which in most cases is one year, depending on your classification.

Reasonable Accommodations: 

The City of San Bruno is an Equal Opportunity Employer (EOE) and provides equal employment opportunities without regard to race, color, ancestry, religion, creed, age, physical or mental disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by federal, state or local laws in its employment actions, decisions, policies and practices.
The City of San Bruno Human Resources Department will make reasonable efforts in the selection process to accommodate disabled applicants. Individuals with disabilities who would like to request an accommodation in the process must inform the Human Resources Department by the final filing date by emailing
hr@sanbruno.ca.gov.

Recruitment Contact
Contact phone:
(650) 616-7055
Contact email:
hr@sanbruno.ca.gov

The City of San Bruno is currently accepting applications for Public Safety Dispatcher, Per Diem candidates.
 
 

The Position

The San Bruno Police Department is recruiting for Per-Diem Public Safety Dispatchers. The San Bruno Police Department has a long-standing tradition of small-town service with big-city dedication to public safety. Public Safety Dispatchers are responsible for public safety dispatch and related records management activities. This is a per-diem position. Shifts are offered based on staffing needs, and per-diem employees may choose the open shifts that are available. Available shifts may include day, swing, or graveyard hours, including weekends, and holidays. Public Safety Dispatchers perform a wide range of duties involving radio, telephone, and computers, applying various procedures and codes. Dispatchers receive and transmit emergency and non-emergency telephone and radio traffic as well as process communication reports, records, and radio logs, while maintaining a high level of confidentiality. Dispatchers may also support the Police Department by performing clerical tasks, training, assisting with fingerprinting, and being accountable for financial transactions. This position is integral in supporting the goals and objectives of the City and Police Department. 

Examples of Duties

• Receives and transmits emergency telephone and radio traffic.  
• Maintains and processes a variety of communications reports, records and radio logs.
• Operates a dispatch console, uses Computer Aided Dispatch (C.A.D.) System and other computer programs to process information and records.
• Maintains a high level of confidentiality.

• Performs collateral duties including a variety of related clerical tasks: process warrants; assist in fingerprinting and jail operations, which may include searching prisoners; and is accountable for handling cash, bond, and check transactions.
   

• Maintains various C.A.D and Record Management Files.
• Performs related duties and responsibilities as assigned. 

Typical Qualifications

The ideal candidate will possess the ability to record and transmit information with speed and accuracy, "multi-task," make quick and sensible decisions, learn from constructive criticism, possess a high commitment to quality service, and participate in a team approach to law enforcement. In addition, candidates will have a successful track record of the following:

• Professional skill or knowledge using computer keyboard; skill or knowledge using radio, telephone, and computers.

• Active listening; conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message.
• Placing a high priority on the internal and external customer’s perspective when making decisions and taking action; implements customer-focused practices.
• Maintaining effectiveness when experiencing changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.
• Ability to analyze and understand information gathered and follow the best course of action. Identifying and understanding problems and opportunities by gathering, analyzing, and interpreting information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions.
• Establishing and sustaining trusting relationships by accurately perceiving and interpreting own and others’ emotions and behavior.

• Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive.
• Accomplishing tasks by considering all areas involved, no matter how detailed; showing concern for all aspects of the job; accurately checking processes and tasks.
• Maintaining stable performance while handling stress in a manner that is acceptable to others and to the organization.

Minimum Qualifications

Must be able to pass an extensive background investigation.

Education

• Possession of a high school diploma or GED equivalent. Additional related college course work or degree preferred.

Experience

• Completion of a probationary period in a public safety agency.

Certificates and Licenses

• Must possess and maintain a valid California Driver’s License, Class C with a good driving record.
• Peace Officer Standards and Training (POST) Basic Dispatch Certificate is required. 

Special Requirements

• Possess excellent vision and hearing skills, with ability to sit, talk, type, hear, and walk for extended periods of time as well as lift or move up to twenty-five (25) pounds.

Supplemental Information

Part-time temporary employees serve in an at-will capacity and understand that service with the City may be terminated at any time. This position does not provide any benefits, with the exception of paid sick leave. In accordance with the Healthy Workplaces, Healthy Families Act of 2014, all temporary, part-time, and seasonal employees, who on or after July 1, 2015, work in California for 30 or more days within a year from the commencement of employment are entitled to paid sick leave for prescribed purposes. Employees will accrue one hour of paid sick leave for every 30 hours worked and are entitled to use accrued sick days beginning on the 90th day of employment. Employees may use up to 24 hours (or 3 days) of accrued sick leave in each year of employment. 

How to Apply

Applications may be submitted online at the City's BambooHR homepage. Applications will be reviewed weekly. You are encouraged to apply as soon as possible. The City of San Bruno utilizes a merit-based selection system. Such a system is competitive and based on broad outreach efforts and equal opportunity for qualified applicants to take part in a process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position.

What happens next?

• We will review your application and all supplemental materials to select the best qualified applicants to continue in the process. Screening will include a review of minimum qualifications, application appraisal rating of education, training and experience and relevance of background qualifications related to the target job as well as supplemental questions if applicable.
• Applicants selected to move forward in the process may be asked to participate in any combination of the following (at any phase of the selection process): a written examination, job related exercise, physical test or job simulation, phone interview, in-person or video interview(s), and/or web-based testing.

• The final phase of the selection process is the probationary period, which in most cases is one year, depending on your classification.

Reasonable Accommodations

The City of San Bruno is an Equal Opportunity Employer (EOE) and provides equal employment opportunities without regard to race, color, ancestry, religion, creed, age, physical or mental disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by federal, state or local laws in its employment actions, decisions, policies and practices.

The City of San Bruno Human Resources Department will make reasonable efforts in the selection process to accommodate disabled applicants. Individuals with disabilities who would like to request an accommodation in the process must inform the Human Resources Department by the final filing date by emailing hr@sanbruno.ca.gov.

Recruitment Contact

Contact phone:

(650) 616-7055

Contact email:

hr@sanbruno.ca.gov