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Do you love helping young children learn, grow, and discover the world around them?
The City of Belmont is looking for a caring, creative, and energetic Preschool Teacher to join our team. In this role, you’ll create a safe and welcoming environment where children can explore, play, and build important skills for their future. What You’ll Do

• Plan and lead engaging lessons, games, and art projects for preschool-aged children
• Teach basic skills such as colors, shapes, and the alphabet, while helping children develop social skills
• Supervise children during indoor and outdoor play, nap time, and field trips
• Lead circle time, songs, and other fun group activities
• Prepare and serve healthy snacks and lunches
• Assist with toilet training and diaper changes as needed
• Communicate regularly with parents about their child’s progress
• Keep the classroom safe, clean, and organized
• Follow Title 22 California Childcare Licensing regulations and the City’s policies and procedures
• Support children through the stages of development for ages 2 to 5
• Apply basic first aid and follow all health, hygiene, and safety procedures
• Conduct family conferences and student evaluations; assess student skill levels and progress
• Prepare written reports as directed
• Participate in professional growth activities and trainings
• Attend school functions, in-service training, and staff meetings

What We’re Looking For

• Experience working in a preschool or childcare setting (minimum of two years preferred)
• Knowledge of early childhood development, lesson planning, and best practices for children ages 2 to 5
• Creativity, patience, and a genuine love for working with young children
• Strong communication skills and the ability to build positive relationships with children, parents, and coworkers
• High school diploma plus college coursework in early childhood development or a related field
• Minimum of 12 units of coursework in Early Childhood Education required; 24 units preferred
• Ability to maintain CPR and First Aid certification, renewed every two years
• Must pass a City of Belmont background check, including DOJ fingerprint scan and FBI clearance
• Must pass a health screening and TB test

Why Join Us? You’ll be part of a supportive team that values creating a fun, enriching, and safe learning space for our community’s youngest learners. You’ll have the opportunity to bring your creativity to the classroom while helping children build confidence, curiosity, and a love for learning.

The Behavioral Health and Recovery Services Division of San Mateo County Health is seeking a well-qualified individual for the position of Supervising Mental Health Clinician, to supervise and coordinate the professional work of mental health professionals, paraprofessionals and interns in a geographic or service unit and participate in program planning, administration and evaluation; and provide specialized psychiatric casework counseling and therapeutic services to children and their families within the Prenatal to Three Specialty Team.

 

The current vacancy is in the Mental Health Youth Services, Behavioral Health and Recovery Services, Prenatal to Three Program.

 

Prenatal to Three The Pre-Natal to Three (Pre-3) Program provides specialized mental health services for pregnant women, new caregivers, and children ages 0–5 who meet medical necessity criteria for Specialty Mental Health Services. The program is rooted in a trauma-informed and culturally responsive framework, recognizing the critical importance of the earliest years of life in shaping long-term health and development.

 

Pre-3 clinicians deliver direct mental health treatment and case management while also supporting the parent-child relationship through dyadic and family-based approaches. The program partners closely with Children and Family Services, San Mateo Medical Center, Family Health, and community providers to ensure comprehensive care for families navigating complex needs. Collaboration extends to interagency efforts such as the Keller Center and Child Welfare Team, strengthening coordinated systems of support for vulnerable young children and their caregivers.

By addressing perinatal mental health, early childhood trauma, and family stressors, the Pre-3 Program plays a vital role in promoting resilience, preventing deeper system involvement, and improving long-term outcomes for infants, young children, and their families.

 

The Supervising Mental Health Clinician will oversee a multidisciplinary team that provides clinical outpatient services to children and their families. The team may include psychiatrists, psychologists, social workers, marriage and family therapists, and peer support specialists (family partners). The clinical team may also include master and doctoral level interns/trainees and psychiatric residents.

 

The ideal candidate will possess:

• Knowledge of trauma informed system of care principles and general services.
• Knowledge of program management techniques, system of care principles, and practices.
• Demonstrated expertise and skill in clinical work with infants, young children and families, young children with serious emotional disturbances.
• Experience providing clinical services for clients with co-occurring disorders of mental illness and substance use.
• Ability to provide clinical case management to support the team, as needed.
• Experience working with clients of diverse cultures and backgrounds and conducting outreach to underserved communities from a trauma-informed perspective.
• Knowledge of evidence-based clinical practice modalities, e.g. Trauma Focused Cognitive Behavior Therapy, Motivational Interviewing, Dialectical Behavior Therapy, Solution Focused Brief Treatment, Child Parent Psychotherapy, Parent Child Interaction Training, etc.
• Knowledge of Medi-Cal and Medicare regulations and managed mental health care.
• Strong clinical assessment, diagnostic and evaluation skills.
• Strong supervisory/leadership skills which demonstrate an ability to direct and motivate a multi-disciplinary team.
• Collaborative skills and the ability to establish and maintain productive working relationships with consumers, families, professionals and the public; including collaborative community engagement to plan and implement needed services.
• Ability to make sound decisions and manage crises based on the exercise of judgment and the consideration of all available information.

 

Duties may include, but are not limited to, the following:

• Function as the Unit Supervisor, and plan, assign, train, and supervise the work of a group of inter-disciplinary mental health professionals and interns.
• Plan, implement and coordinate all unit related activity.
• Participate in administrative staff meetings to formulate overall program plans and review ongoing operations.
• Establish and maintain program procedures which are consistent with federal, state and local laws governing mental health services.
• Monitor and consult with contract providers to ensure compliance with services requested by the County and to help determine jointly beneficial solutions to problem areas.
• Maintain unit records and collect statistical data for routine, evaluative and research purposes.
• Lead clinical meetings for cooperative planning of treatment and accountable case disposition.
• Facilitate development of training program for staff and interns.
• On occasion, the Unit Supervisor will conduct therapy for individuals, couples and families; and make diagnoses.
• When appropriate, conduct case management functions.
• Maintain patient/client case documentation adhering to state and division policy and procedures.
• Provide crisis consultation, support and triaging for clinicians and their clients
• Screen for new clients and their families.
• As needed, act as liaison for clients hospitalized.
• Provide guidance and support to clinicians in discharge planning, follow-up care, and triaging to clients and family members.
• Provide both client-centered and program-centered consultation to external agencies, institutions and individuals.
• Provide community education and information to external agencies, institutions and individuals.
• Perform related duties as assigned

 

Qualifications

Licensure/Certification: Possession of a current California license in at least one of the following: Clinical Psychology, Clinical Social Worker or Marriage and Family Therapy.

 

Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is a Master's degree in a mental health specialty, such as social work, nursing, or clinical counseling and two years of professional post-graduate experience in a mental health setting.

 

TENTATIVE RECRUITMENT SCHEDULE

Final Filing Date: Thursday, September 25, 2025, by 11:59PM PST

Application Screening: Week of October 6, 2025

Panel/Departmental Interviews: Week of October 20, 2025

 

San Mateo County Health is seeking experienced individuals for the position of Medical Records Coder II for Correctional Health to provide coding for CalAIM billable services including, ancillary services and clinic visits.

 

Medical Records Coder II is the journey level class of this series, fully competent to independently code ICD10 and CPT Procedural coding or perform coding audits, provide physician education on coding issues or EM levels, and analyze and resolve billing edits.

 

The successful candidate will be responsible for performing billing functions related to the Department of Health Care Services (DHCS) justice-involved CalAIM initiative. This initiative allows eligible incarcerated individuals to enroll in Medi-Cal and receive reimbursement for health care services provided within the 90 days prior to their release, supporting their successful reentry into the community.

 

The vacant position for coding will be focused on professional fee (profee) coding. Majority of work for these positions will be coding of clinic visits with possible profee coding of other chart types. Understanding of code combinations and coding guidelines is crucial for candidates to be successful in this position. Some initial training will be onsite in the Health Information Management Department in San Mateo after which the assignment will be in the adult correctional facilities in Redwood City and/or the youth detention facility in San Mateo with remote options.

The ideal candidate for the position will be familiar with most or all of the following: 

• ICD-10 diagnosis and procedures, CPT procedures, HCPCS procedures, CCI edits, APC, HCC coding, and modifiers.
• Has at least one year experience in facility and/or physician coding.
• Ability to work independently with minimal supervision using sound independent judgement within established guidelines.
• Embraces change.
• Able to organize work, set priorities and meet critical deadlines.
• Can communicate effectively (both verbal and written) and establish and maintain effective working relationships with those contacted in the course of work.
• CalAIM and Medi-Cal policy frameworks, especially as they relate to the Justice-Involved Reentry Initiative is highly preferred. 
• Electronic Health Records (EHR) and data systems used for tracking and submitting claims related to substance use treatment, mental health services, and care management is also highly preferred. 

 

Additionally the ideal candidate is detail-oriented, enjoys working in a fast-paced environment, proven problem solver and is a team player.

 

IMPORTANT: Candidates for position(s) in Correctional Health will be required to complete an extensive security clearance conducted by the San Mateo County Sheriff’s Office and undergo a thorough background check prior to being offered a position.

 

 

Examples Of Duties

 

Duties may include, but are not limited to, the following:

• Assign or verify correct International Classification of Diseases Clinical Modification System and Current Procedural Terminology (ICD10/CPT) codes to outpatient or inpatient medical records.
• Utilize technical coding principles and APC reimbursement expertise to assign appropriate ICD-10-CM diagnoses and ICD-10-CM/CPT procedures.
• Review narrative records of patient treatments and surgical procedures to determine what information is appropriate for coding purposes and prepare case abstracts.
• Enter coded medical records data on computer terminal; select diagnosis and operations codes from computer designated abstracting system.
• Assist in implementing solutions to reduce back-end billing errors.
• Track weekly and follow up on all accounts that cannot be coded.
• Contact doctors, nurses, laboratory and other auxiliary personnel for information needed to complete, correct or clarify medical records and to resolve discrepancies.
• Perform related duties as assigned.

 

Qualifications

 

Note: The level and scope of the knowledge and skills listed below are related to job duties as defined under Distinguishing Characteristics.

 

Licensure/Certification:

All Levels

Possession of at least one of the following certifications:

• Certified Coding Specialist (CCS) issued by the American Health Information Management Association (AHIMA). 
• Registered Health Information Technician (RHIT) issued by the American Health Information Management Association (AHIMA).
• Registered Health Information Administrator (RHIA) issued by the American Health Information Management Association (AHIMA).
• Certified Professional Coder-Hospital (CPC-H) issued by the American Academy of Professional Coders (AAPC).
• Certified Professional Coder (CPC) issued by the American Academy of Professional Coders (AAPC).

 

Education and Experience:

Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

 

I Level: Completion of the RHIT/RHIA program or 6 months experience in coding hospital related services.

 

II level: Three years of experience in coding hospital related services.

 

Application/Examination

 

Open and Promotional. Anyone may apply. Current San Mateo County Health employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date will receive five points added to their final passing score on this examination.
 

Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org to apply.

The supplemental application form must be submitted in addition to our regular employment application form.
 
The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a performance exam (weight: 100%). All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination process. All examinations will be given in San Mateo County, California and applicants must participate at their own expense. 
 
TENTATIVE RECRUITMENT SCHEDULE
Final Filing Date: Tuesday, September 30, 2025, by 11:59PM PST
Application Screening: Week of October 13, 2025
Panel Interviews: Week of November 3, 2025

The City of Menlo Park is seeking a Regulatory Compliance Analyst for the Public Works Department. Under general direction, the Regulatory Compliance Analyst coordinates and oversees the planning, development, and implementation of regulatory programs within the Public Works Department. The role involves organizing, investigating, developing, directing, and managing the activities of regulatory programs to ensure compliance with all federal, state, and local laws related to engineering and related fields. The Regulatory Compliance Analyst will maintain a thorough understanding of the laws and regulations set forth by various federal, state, and local regulatory agencies. Additionally, this specialist will inspect properties, facilities, operations, and construction activities to ensure compliance with applicable laws and regulations.

About the Department

The Public Works Department consists of approximately 72 full time employees and is responsible for maintaining and improving the City’s streets, parks, water and stormwater systems, traffic signals, fleet, and public buildings.  Public Works provides many of the basic services affecting the daily lives of everyone living, working, visiting, and commuting within the City, including:  

• 26 City-owned buildings/facilities and their grounds
• A fleet of over 250 vehicles and pieces of equipment
• 97 miles of streets
• Drinking water delivery for 16,000 customers
• Flood protection and stormwater management programs particularly along the San Francisco Bay, San Francisquito Creek and Atherton Channel
• 14 parks, 2 open spaces, 14 playgrounds, 2 dog parks, 9 sports fields, and 14 tennis/pickleball courts
• Efforts to preserve and expand the urban canopy, including 20,000 public trees
• Multimodal transportation services including 42 traffic signals, safe routes to schools and citywide shuttle programs. 

The department has nearly a $40 million operating budget supported by over 25 different special/dedicated funding sources for the varied programs and services provided to the community. In addition, the City has an approximate $100 million capital improvement program, in part due to a successful track record in pursuing grants from a variety of local, state and federal sources. Some of the exciting efforts on the horizon include efforts to protect the San Francisco Bay shoreline and adjacent community from sea level rise; efforts to eliminate the City’s reliance on fossil fuels through building and fleet electrification; making investments in transportation safety through strategic quick-build projects and large infrastructure changes like a pedestrian/bicycle undercrossing at Caltrain; and ensuring the equitable delivery of services throughout the entire city in alignment with the goals and programs developed as part of the city’s first environmental justice element underway.

A job description, including examples of typical job functions and qualifying knowledge, skills, and abilities, is available by clicking on the Job Description link.

BE A PART OF SERVING OUR COMMUNITY

The City of East Palo Alto is now seeking a

POLICE SERGEANT

Salary: $130,079 - $174,318 Annually

         $10,839 - $14,526 Monthly

Plus a Great Benefits Package

OPEN UNTIL FILLED

The first review of applications will be on Thursday, July 3, 2025

Join our team today! The City of East Palo Alto is currently seeking a professional, accountable, and welcoming Police Sergeant. The Police Sergeant's duties are to organize and direct law enforcement activities during an assigned shift, including patrol functions, traffic regulation, and the enforcement of federal, state, and local laws, regulatory codes, and ordinances. The position coordinates, supervises, and participates in the response to and the investigation of crimes, accidents, emergency situations, and other disturbances and requests for assistance. The Police Sergeant reviews, evaluates, and approves cases and arrests; trains and evaluates the performance of assigned personnel; and performs related duties, as assigned.

This is an open, competitive/ promotional recruitment, meaning that it is open to qualified permanent employees and any other applicants who meet the minimum qualifications. Two employment lists will be created, one for internal promotion purposes and an open list of all other non-current EPA employees. 

For more information about this exciting opportunity, please view the brochure below: 

The City of Belmont’s Public Works Department is seeking an Assistant Public Works Director/City Engineer to join their highly motivated team!

We're looking for a personable and approachable leader that can mentor and support team growth, is a skilled communicator that can motivate those around them, has private and public sector experience, project management skills, experience leading large development project, and a strong background with capital improvement programs.

 

Key Projects

• Alameda De las Pulgas Corridor Improvements Project
• Twin Pines Park Stormwater Detention Basin Project
• Ralston Avenue Corridor Phase 4
• Belmont Village Bicycle Improvements
• Transportation Master Plan
• Small Cell Wireless Agreement

 

Recruitment Timeline

First Review of Applications – February 28, 2025

First Round Interviews - Week of March 7, 2025

Department Interviews - Week of March 14, 2025

*Dates may be subject to change

 

Applications are being accepted for the position of Library Clerk with the City of South San Francisco. This is a non-benefited, part-time/hourly position. 

APPLICATION DEADLINE: THIS IS A CONTINUOUS RECRUITMENT. IF INTERESTED, PLEASE APPLY IMMEDIATELY, AS RECRUITMENT MAY CLOSE AT ANY TIME.

Hourly Rate: $20.92 - $25.43 per hour

Work schedule: Hours may vary. The Library is open seven days a week, sometimes until 8:00 p.m. Candidates must be willing to work evenings and weekends/holidays.

DEPARTMENT

The Library department is comprised of three service areas: The Main Library, Grand Avenue Branch, and Literacy Services at Project Read and Community Learning Center. The Library department is actively committed to providing the best possible combination of library materials and services to meet the informational, educational and recreational needs of our multicultural community, in a professional manner, with a human touch.

POSITION
Library Clerks operate out of the Main Library and may also include shifts at the Grand Avenue Branch Library. The Library Clerk will assist patrons in the library while working on a busy customer service desk.

IDEAL CANDIDATE

The ideal candidate possesses excellent communication and interpersonal skills; can be a team leader and accept guidance from supervising staff; is highly organized; can integrate technology as a learning tool; possesses knowledge of strategies for motivating children in a creative learning process; and has experience integrating and supervising volunteers.

TYPICAL DUTIES (may include but are not limited to the following):

• Performs core service desk functions including patron registration, account management, checking in/out materials, using self-check equipment, processing payments and reserves, and responding to patron inquiries.
• Provides assistance to patrons in locating and using library materials, equipment, and technology; explains library services, policies, and procedures.
• Lifting and carrying materials (up to 35lbs.) such as books, boxes or related equipment and pushing/pulling carts for shelving returned and in-house used library materials. 
• Shelves returned and in-house used library materials.
• Troubleshoots basic issues with public computers, MakerSpace equipment, and related technology.
• Supports library staff with leading programs.
• Performs other related duties as required.

QUALIFICATIONS

Experience: One year of experience involving customer service.

Training: High School Diploma or the equivalent

THE APPLICATION PROCESS:

To be considered, applicants must submit the following REQUIRED items:

• City application
• Responses to the supplemental questionnaire
• Resume
• Cover Letter (optional)

NOTE: Applications must be filled out in their entirety. Failure to complete the application and/or supplemental questions or failure to include a required attachment will disqualify the applicant from the recruitment process. Failure to list work experience, education or training or indicating “see resume” in the work experience section of the application will be considered an incomplete application and subject to disqualification.

THE SELECTION PROCESS:

Applicants whose submitted application materials demonstrate knowledge, skills and abilities in best alignment with the required and desired qualifications of this position may be invited to an interview by the hiring department. 

SPECIAL INSTRUCTION SECTION:

Prior to appointment, candidates will be required to submit to any or all of the following (as applicable):

1. Reference Check
2. Department of Justice (DOJ) Fingerprint Check

A conviction history will not necessarily disqualify an applicant from appointment. Determinations are made on a case-by-case basis with consideration given to the nature and recency of the conviction and relationship to job duties. All City standards must be met before the final appointment is made.

Candidates with a disability who may require special assistance in any phase of the recruitment process should advise the Human Resources Department upon submittal of application.  

The policy of the City of South San Francisco is to grant equal employment opportunity to all qualified persons without regard to race, color, sex, gender, age, religion, ancestry, physical or mental disability, sexual orientation, gender identity, gender expression, marital status or national origin.  It is the intent and desire of the City of South San Francisco that equal employment opportunity will be provided in recruiting, hiring, training, promoting, wages, benefits, and all other privileges, terms and conditions of employment.  The City of South San Francisco is an Equal Opportunity Employer (EOE).

DISCLAIMER: This general announcement does not constitute an express or implied contract and is subject to change. Any provisions contained within this announcement may be modified or revoked without notice.

RECRUITMENT CONTACT

Contact phone: (650)829-3876

Contact email: malibiranb@plsinfo.org

Applications are being accepted for the position of Library Assistant I with the City of South San Francisco. This is a non-benefited, part-time/hourly position. 

This recruitment will be used to fill positions at the Main Library and the Grand Avenue Branch Library.

APPLICATION DEADLINE: THIS IS A CONTINUOUS RECRUITMENT. IF INTERESTED, PLEASE APPLY IMMEDIATELY, AS RECRUITMENT MAY CLOSE AT ANY TIME.

Hourly Rate: $29.53 - $35.90 per hour

Work Hours: Hours may vary. The Library is open seven days a week, sometimes until 8:00 p.m. Candidates must be willing to work evenings and weekends/holidays.

DEPARTMENT:

The Library department is comprised of three service areas: The Main Library, Grand Avenue Branch, and Literacy Services at Project Read and Community Learning Center. The Library department is actively committed to providing the best possible combination of library materials and services to meet the informational, educational and recreational needs of our multicultural community, in a professional manner, with a human touch.

POSITION:
Under general supervision, performs a variety of clerical, technical, and paraprofessional duties in acquisitions, cataloging, classification, circulation, patron services, reference, and literacy services; assignments may entail substantial amounts of data entry and retrieval, technical assistance to patrons with printing, use of the public computers and MakerSpace equipment; incumbents may direct the work of part-time and volunteer staff; leading and supporting programs.

IDEAL CANDIDATE SECTION:

The ideal Library Assistant I candidate is a customer-focused, tech-savvy individual who supports learning, community engagement, enjoys working with children and providing inclusive service. They are skilled in standard office procedures, comfortable with library technology, and able to perform a range of clerical and technical tasks accurately and efficiently.

 

The ideal Library Assistant I candidate communicates clearly, follow directions well, and adapts easily to changing service needs. With a proactive approach to problem-solving and a collaborative mindset, they maintain positive relationships with patrons, coworkers, and community partners. Integrity, confidentiality, and commitment to service excellence are key.
 

Fluency in a second language is highly desirable for some positions.

 

TYPICAL DUTIES: (may include but are not limited to the following):

• Performs a variety of service desk functions, including patron account management, checking in/out materials, assisting with self-check equipment, processing payments and reserves, and responding to patron inquiries.
• Assists patrons in locating and using library materials and equipment; explains library services, policies, and procedures; answers basic reference questions using online catalogs, indexes, and other bibliographic tools.
• Orders, receives, and processes library materials in all formats; maintains accurate acquisition and inventory records.
• Develops, presents, and/or supports library programs, community outreach activities, and informational displays.
• Performs general clerical tasks such as monitoring supplies, processing mail, handling payments, maintaining records, and managing files.
• Opens and/or closes the library facility following established procedures.
• May train, schedule, and oversee the work of part-time and volunteer staff.
• Supports the delivery of educational programs for adults and/or children, including tutoring, homework help, story time, and instructional programming.
• Assists in conducting assessments to track participant progress and program effectiveness.
• Acts as a liaison with program participants, community groups, and educational agencies to support service coordination.
• Performs other related duties as required.

QUALIFICATIONS

Experience: One year of clerical or paraprofessional experience, preferably in a library, literacy, or educational setting.

Training: Equivalent to graduation from high school.

THE APPLICATION PROCESS:

To be considered, applicants must submit the following REQUIRED items:

• City application
• Responses to the supplemental questionnaire
• Resume
• Cover Letter (Optional)

NOTE: Applications must be filled out in their entirety. Failure to complete the application and/or supplemental questions or failure to include a required attachment will disqualify the applicant from the recruitment process. Failure to list work experience, education or training or indicating “see resume” in the work experience section of the application will be considered an incomplete application and subject to disqualification.

 

THE SELECTION PROCESS:

Applicants whose submitted application materials demonstrate knowledge, skills and abilities in best alignment with the required and desired qualifications of this position may be invited to an interview by the hiring department. 

SPECIAL INSTRUCTION SECTION:

Prior to appointment, candidates will be required to submit to any or all of the following (as applicable):

1. Reference Check
2. Department of Justice (DOJ) Fingerprint Check

A conviction history will not necessarily disqualify an applicant from appointment. Determinations are made on a case-by-case basis with consideration given to the nature and recency of the conviction and relationship to job duties. All City standards must be met before the final appointment is made.

 

Candidates with a disability who may require special assistance in any phase of the recruitment process should advise the Human Resources Department upon submittal of application.  

 

The policy of the City of South San Francisco is to grant equal employment opportunity to all qualified persons without regard to race, color, sex, gender, age, religion, ancestry, physical or mental disability, sexual orientation, gender identity, gender expression, marital status or national origin.  It is the intent and desire of the City of South San Francisco that equal employment opportunity will be provided in recruiting, hiring, training, promoting, wages, benefits, and all other privileges, terms and conditions of employment.  The City of South San Francisco is an Equal Opportunity Employer (EOE).

 

DISCLAIMER: This general announcement does not constitute an express or implied contract and is subject to change. Any provisions contained within this announcement may be modified or revoked without notice.

 

Recruitment Contact

Contact phone: (650 829-3876

Contact email: malibiranb@plsinfo.org

San Mateo Medical Center (SMMC) is seeking an experienced Patient Services Specialist (PSS) - Extra-Help.
 
The successful hire will support the clinical team with all registration, eligibility, enrollment, authorization, other administrative tasks, and Admission, Discharge, and Transfer (ADT) activities for SMMC. The PSS serves as the ambassador for SMMC to validate information and educate our patients and guests with the financial process upon arrival to the facility. The PSS verifies all demographic information, validates eligibility, obtain authorizations, collects co-payments, assist with all payor notifications and communication, and enroll patients if needed. The hire will be expected to work holidays and rotating weekends, if needed, to support department needs.
 
The ideal candidate for this position will possess excellent communication skills, including the ability to explain complex medical terminology and medical insurance requirements to individuals with varying levels of medical knowledge. Additionally, they should have strong skills in conflict resolution and problem-solving.

The ideal candidate will also be able to collaborate effectively with the clinical team, work with challenging patients, and assist those who may have language or communication barriers. This position requires keen attention to detail, strong organizational skills, and the ability to multi-task. Furthermore, the ideal candidate must be flexible and available for various shifts throughout the week.

NOTE: This is an extra-help, at-will assignment, paid on an hourly basis. Extra-help hours are dependent on the business needs of the department and therefore work hours may vary from week to week. Extra help employees shall not exceed 1,040 hours of work per fiscal year. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra help employees are not guaranteed permanent status at the end of the assignment.

 

Examples Of Duties

 

• Perform difficult, complex, technical, and/or specialized patient services office support and business office support work, which may require the exercise of independent judgment, the application of technical skills, and/or a knowledge of detailed or specialized activities related to the area to which assigned.
• Research and assemble information from a variety of sources for the completion of forms or the preparation of reports; make arithmetic or statistical calculations related to the billing for patient medical services.
• Provide information to the public or to County staff regarding fees, insurance coverages, etc., that requires the use of judgment and the application and interpretation of policies, rules or procedures.
• Interview patients to provide information and obtain necessary financial responsibility and personal data.
• Collect co-payments, assist with payor and recodes accounts if needed.
• Type varied materials/processes using a computer; proofread and check such materials for accuracy, completeness, and compliance with departmental policies and regulations.
• Enter and retrieve data and prepare reports using an on-line or personal computer system; review such reports for accuracy and make corrections as required.
• Oversee and personally perform a variety of office administrative details such as ordering supplies, arranging for the repair of equipment, transmitting information, and keeping reference material up to date.
• May train others in work procedures or direct the work of others on a project or relief basis.
• Check the Patient Access work queues daily to identify accounts that may need immediate attention and resolve them appropriately. 
• To be willing and able to work holidays, if needed, to support the department needs.
• Perform related duties as assigned.

 

Qualifications

Knowledge of:

• Medical terminology as related to patient services support work.
• Policies and procedures related to patient services office support and hospital or clinic business office activities.
• Office administrative practices and procedures, including filing and the operation of standard office equipment.
• Basic business data processing principles and the use of word processing or computing equipment.
• Proper form for typed materials.
• Business arithmetic, including percentages and decimals.
• Correct English usage, including spelling, grammar and punctuation.
• Record keeping principles and procedures.

Skill/Ability to:

• Perform technical, specialized, complex or difficult patient services office support work.
• Organize, prioritize and coordinate work activities.
• Read, interpret and apply rules, policies and procedures.
• Organize, research and maintain patient and general office files.
• Establish and maintain effective working relationships with those contacted in the course of the work.
• Compose routine correspondence from brief instructions.
• Make arithmetic calculations with speed and accuracy.
• Use initiative and sound independent judgment within established guidelines.
• Operate standard office equipment, including a word processor, personal or on-line computer, and centralized telephone equipment.

Note: Specific positions may require the ability to type at a rate of 40 net words per minute from printed copy.

Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

• One year of journey level office support experience in a patient-services setting.

 

Application/Examination

 

If you are interested in being considered for this extra-help position, the following materials must be electronically submitted in a Word or PDF format.
- Cover letter
- Resume
- Responses to the following questions:

1.) Describe the training, education, and experience that have prepared you for the position of Patient Services Specialist. Include your knowledge with medical terminology and medical insurance information and requirements. Please include any experience working with Admitting, Same Day Surgery, and Emergency Departments. 

2.) Describe your methods to successfully multi-task and deal with last minute changes and interruptions. Provide a specific example. 

3.) Describe your experience working as a liaison for a diverse patient population, to provide assistance and obtain necessary financial information and personal data. Describe the methods and process you used to be successful. Be specific.

Please include the words "Patient Services Specialist - Admitting - Extra-Help (Open)" in the subject line of email submission. Please submit the required materials electronically via email to:
 

Keshni Kumar, Director of Patient Access

kkumar2@smcgov.org

Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview.

Apply immediately. Application materials will be accepted until positions are filled. This posting is open on a continuous basis and selection may be made at any time within the process.
 
NOTE: Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. 

ABOUT PENINSULA HEALTH CARE DISTRICT:
Peninsula Health Care District (PHCD) is a political subdivision of the State of California, and a California Special District serving the healthcare needs of more than 200,000 mid-Peninsula residents. Founded in 1947, PHCD serves the communities of San Bruno, Millbrae, Burlingame, Hillsborough, San Mateo, and Foster City by supporting the unique health and wellness priorities of our Peninsula communities, and safeguarding access to health services, today and in the future. PHCD fulfills its commitment to the community through oversight of District assets and infrastructure, planning for future health care needs, and investing taxpayer dollars in local health-focused organizations and programs. For more information: https://peninsulahealthcaredistrict.org/

ABOUT ALLCOVE:
allcove™ https://allcove.org/ is a youth drop-in center model that has evolved from the Head Space Program in Australia and Foundry Program in British Columbia, Canada. PHCD is working closely with Stanford’s Center for Youth Mental Health and Well Being (CYMHWB) leadership who have been instrumental in defining the model for California and successfully influencing the State of California Mental Health Services & Oversight Accountability Commission (MHSOAC) to provide start up grants for five pilot centers around the State. PHCD was successful in securing one of those 4-year grants. Here is the link to the State’s initiative
link: https://mhsoac.ca.gov/initiatives/allcove-youth-drop-in-centers/

GENERAL PURPOSE:
Under the direction of the allcove San Mateo leadership team, the allcove™ Peer Specialist engages with allcove youth, provides peer-to-peer support services, and supports outreach efforts to youth and the community, promoting visibility, access and encouraging participation in allcove.

TO LEARN MORE ABOUT THIS POSITION, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.