Search Jobs

EXCITING OPPORTUNITY

The Town of San Anselmo is seeking applications for the full-time position of Senior Building Inspector in the Public Works and Building Department.  It is an exciting opportunity to work in a broad range of areas, to help shape the future of the Town.

The Department of Public Works maintains the Town’s infrastructure to support the community. With a staff of 15, the department is responsible for the operation and maintenance of the following public facilities: roads, parks, buildings, parking, equipment, and vehicle fleet. In addition, Town engineering, capital construction projects, and natural disaster response are also managed within the Public Works department.

THE POSITION

Typical duties of the Senior Building Inspector position include, but are not limited to:

• Make field inspections of buildings and public works permits to ensure compliance with approved plans, specifications, and applicable building, electrical, plumbing, and mechanical codes, statutes, and regulations of the Town, county, state and federal agencies.
• Review, approve and issue permits for construction work.
• Check plans and specifications for completeness, accuracy, and compliance with codes and ordinances.
• Investigate code violations and complaints.
• Conduct residential resale inspections, prepare and issue reports upon the sale of all residential property.
• Perform re-inspections and follow-up as necessary to gain compliance.
• Provide information and guidance to the public regarding codes, ordinances, and the permitting process.
• Provide technical information and interpretations regarding codes, ordinances and compliance methods to contractors, builders, designers, and the general public.
• Resolve difficult and complex code interpretation, enforcement, and inspection problems, issues, and conflicts.
• Prepare and maintain accurate records, reports, and files.
• Write clear and concise letters as needed.
• Provide staff assistance to the public at the department’s service counter as needed.

 Minimum Qualifications (Knowledge and Abilities):

• Knowledge of state and local building, electrical, plumbing, mechanical, energy, accessibility, and fire codes and local building, fire and zoning ordinances.
• Principles and techniques of building construction, building materials and accepted safety standards; Principles and techniques of building inspection.
• Ability to read, analyze and interpret building plans and specifications; understand, interpret and apply codes, ordinances, and regulations; communicate clearly and concisely in English, both orally and in writing.
• Use windows-based computer programs such as MS Word and Excel.
• Operate a car and pickup truck safely, back vehicle a long distance, and steer through narrow roadways and hillsides.

Experience and Training:

• Five years of progressively responsible experience in building inspection, including commercial inspection and/or plan check experience, of which two (2) years must be at full journey level.
• Three years of experience as a building inspector or related field involving inspection or code enforcement.
• Graduation from high school or equivalent to the completion of 12th grade – college training in the field of civil engineering, architecture, or building technology may be substituted for equivalent year of work experience. Associated of Arts degree preferred.
• Possession of, or ability to obtain within 3 months, a valid California driver’s license
• Possession of, or ability to obtain within 6 months, certification, through the International Code Council, as a California Residential Building Inspector- J1 and California Commercial Building Inspector- I1

Special Requirements/Physical Demands:

• On-site field inspections and office work require a moderate amount of physical agility. Intermittently walk, stand, twist, squat, kneel, climb, and bend both in the office and in the field.
• On a continuous basis, sit at a desk or stand at a counter to answer questions of the public.  Write by long hand and use a computer keyboard to communicate through written means.
• Frequently lift or carry a weight of up to 10 pounds and occasionally up to 50 pounds.
• The nature of the work requires the individual to climb 30’ to 40’ ladders or scaffolding to reach high areas such as roofs, balance on narrow walkways or steep-pitched roofs, crawl through narrow openings and in confined spaces.
• During inspections, the individual may be required to walk on uneven surfaces. Work will require exposure to intermittent uncomfortable working conditions such as dust, noise, and extreme cold or heat. Inspections are done out-of-doors year-round.

HOW TO APPLY

Qualified applicants are invited to apply by submitting the following:

• Cover Letter
• Resume with the month/year of employment
• Town of Ross Employment Application

Submit application materials via email to cmartel@townofrossca.gov

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF BELOW.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

The Town is seeking an experienced, visionary, and service-orientated leader to serve as its next Director of Community Development. This is a rare opportunity to guide development in one of the Bay Area's most scenic communities. 

The ideal candidate will bring deep experience in both planning and building, with a proven track record of success in a public sector setting. They will be a forward-thinking strategist and effective team leader, capable of inspiring staff, engaging with residents and navigating complex project with professionalism and grace.

This role requires a dynamic communicator - someone who can clearly articulate planning concepts and development priories to a wide range of audiences including the Town Council, Planning Commission, Design Review Board, business community and the general public. Strong presentation skills, political acumen, and the ability to build consensus are essential.

TO VIEW JOB ANNOUNCEMENT, CLICK  JOB ANNOUNCEMENT PDF BELOW.

Senior Management Analyst I/II

$105,132 - $152,148 Annually

Plus excellent benefits

APPLICATION DEADLINE:  Apply by Friday, October 24, 2025. Applications reviewed on a regular basis.

THE CITY is focused on enhancing our community members’ quality of life through well-designed services and a positive workplace culture. San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyle, and natural environment. San Rafael, with a population of approximately 60,000, is a full-service city with a City Council/City Manager form of government with 12 departments, more than 400 employees, and a fiscal year 2024-2025 annual budget of approximately $180 million. The City’s vision is to be a vibrant economic and cultural center reflective of its diversity. The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. 

San Rafael’s Organizational culture framework is an initiative called “Together San Rafael.” City employees are our greatest asset, and we seek talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge. We are a results-driven team focused on the needs of community members. The Together San Rafael initiative is focused on modernizing City services and increasing the engagement of employees. This initiative recognizes the interconnectedness of the customer and employee experience. 

THE DEPARTMENT

The Department of Public Works (PW) is committed to providing the highest standards of service delivery to the community as it works to build, maintain, and update the City’s civic infrastructure. Public Works is comprised of approximately 50 employees with a general budget of $33 million and a Capital Improvement Program (CIP) budget that ranges between $15–$30 million depending on the City’s annual infrastructure needs. 

Its mission is to ensure San Rafael’s infrastructure meets the needs of a vibrant and growing city through careful management of major improvements and the maintenance of the City’s assets. By hiring highly trained, dedicated, responsive, and service-oriented personnel, PW is actively making its mission a reality. 

Recently, the Department underwent a process of restructuring so that management of all City engineers is now under the Assistant Director for enhanced oversight, communication, and workflow. The City champions the Department's Dean Allison Award internship program annually, which shepherds talented young graduates into local government and encourages engagement with the public sector of California. PW is also currently completing several exciting initiatives to improve transformation, accessibility, and maintenance of the City’s infrastructure while also adding recreation spaces for the public to enjoy. 

For an overview of the City of San Rafael’s upcoming Capital Improvement Projects, see this page. 

THE POSITION

The mission of the Senior Management Analyst in the City of San Rafael’s Public Works Department is to provide strategic analysis, fiscal oversight, public communications,  and management projects that enhance the City’s infrastructure, services, and quality of life. This role works to build relationships through internal and external stakeholder collaboration and issue resolution. Data-driven insights, innovative problem-solving, and collaborative partnerships all play a critical role in advancing the Department’s efficiency, accountability, communications, and service delivery. 

IDEAL CANDIDATE

Public Works is seeking a full-time Senior Management Analyst I/II to join the team of talented Analysts across City departments. The ideal candidate will be a collaborative and detail-oriented professional with strong analytical, financial, and project management skills. They will have experience in public works or municipal operations, excel at turning data into actionable insights, and communicate effectively with staff, leadership, and the community. A commitment to innovation, teamwork, and equity will be essential to success in this role.

The ideal candidate will possess a mixture of the following skills and traits: 

• Strong analytical and financial management skills
• Knowledge of public works or municipal operations
• Proven project management and organizational abilities
• Ability to work with and navigate across various outside organizations and agencies 
• Excellent written, verbal, and presentation skills including detailed report writing and public communications
• A collaborative, adaptable, and solution-oriented mindset
• Ability and experience in engaging and working with community members, boards, or commissions in a transparent and professional manner, and
• Comfort working in a dynamic environment with shifting priorities, showing initiative and self-direction.

CORE COMPETENCIES

• Analytical Thinking & Data-Driven Decision Making
• Financial & Budget Management
• Technology proficiency and optimization awareness 
• Public Works / Municipal Operations Knowledge
• Project & Program Management
• Written, Verbal, and Presentation Communication
• Collaboration & Relationship Building
• Problem-Solving & Innovation
• Policy Analysis & Report Writing
• Adaptability & Initiative
• Equity, Diversity, and Inclusion Awareness
   

ESSENTIAL DUTIES AND RESPONSIBILITIES

This list is meant to be representative, not exhaustive. CLICK HERE for the full job spec.

• Assists or leads projects, tasks, and assignments that are priorities for the Mayor and City Council and/or the senior management staff.
• Assumes direct responsibility for managing a variety of projects and programs; oversee assigned administrative support functions including budget.
• Supervises, plans, organizes, and reviews the work of lower level technical and clerical staff.
• Develops and implements operational, administrative, program, and other policies and procedures; assists in contract negotiations and administration.
• Leads departmental communication efforts, providing information to the public and interacting with media on issues pertaining to the functions and issues of the Department and City.
• Participates in drafting and implementing Departmental and/or City-wide goals, policies, and procedures
• Manages or participates in special projects including complex research of new programs and services, budget analysis and preparation, and feasibility analyses; prepare and present reports; participates in a variety of Department operations.
• Assists in the preparation of ordinances and other supporting program documents; prepares and monitors program contracts and related proposals; monitors compliance with applicable contractual agreements.
• Reviews council reports to ensure financial information is accurate and that policy issues have been addressed in advance.
• Prepares and monitors department annual and capital budgets, mid-year budget review, work plans and periodic forecasts; provides complete analysis of revenues and expenditures for each program, re-forecasts and develops new budgets.
• Compiles narrative, fiscal and status reports on department, division, project and fund revenues and expenditures and assists with necessary adjustments.
• Answers inquiries or complaints from the public and other governmental agencies by providing superior customer service.
• Conducts community outreach and civic engagement events.

EDUCATION/EXPERIENCE

Any combination of education and experience that demonstrates possession of the requisite knowledge, skill and abilities. A typical way to obtain these would be:

Equivalent to graduation from an accredited four-year college or university with major course work in public administration, business administration or a related field. A master’s degree in public administration, public policy, or business administration is highly desirable.

• Senior Management Analyst I
  • Three to four years of progressively responsible analytical experience.

• Senior Management Analyst II
  • Five years or more of experience performing increasingly complex, professional, analytical work with a high degree of autonomy.

All classifications: A valid CA driver’s license

Public Works Project Analyst I (Procurement and Contracts)
Filing Deadline: October 10, 2025
Hourly Rate: $45.7485 - $58.9650 
Plus excellent health and retirement benefits, and 3% COLA increase in 2027.

The Town of Los Gatos is accepting applications for the newly created Project Analyst position in the Parks and Public Works Department. This is a unique opportunity to shape and develop a vital role within our organization.

The Project Analyst I is the entry-level classification in the Project Analyst classification series. Under close supervision, the Project Analyst I performs a variety of non-confidential analytical, technical, and administrative duties related to the management support of municipal programs, operations, services, policies, and processes. See the full job description here.

The Parks and Public Works Project Analyst:
 

• Supports municipal Parks and Public Works programs, services, and operations through research, analysis, and administrative project leadership.
• Supports the preparation and review of consultant agreements, professional service contracts, and related procurement processes.
• Prepares, edits and presents a variety of documents such as staff reports, policies, ordinances, and procedural guidelines to the leadership team, Town Council, boards and commissions, the public, etc. 
• Serves as an administrative project lead, coordinating assigned projects without direct supervisory responsibility.
• Works collaboratively with senior administrative staff, department leadership, and cross-departmental teams.
• Conducts research and analysis to support the development, implementation, and evaluation of programs, policies, and procedures.
• Develops, administers, and monitors contracts, grants, budgets, special projects, business and legal documents, as assigned
• Provides feedback on documents developed by members of the PPW leadership team.
• Conducts organizational, program, and policy-related studies and present findings and recommendations.
• Compiles and analyzes data, prepare presentations, and support leadership in decision-making processes.
• Provides staff support to senior administrators, Town leadership, boards, commissions, and committees, as assigned.
• Represents the department in meetings with other Town staff, external partners, and community stakeholders.

The Ideal Candidate
The Town is looking for a candidate who:

• Demonstrates strong analytical, writing, and research skills with the ability to prepare clear, concise, and accurate reports and presentations.
• Has knowledge of local government processes, contract management, and policy development.
• Is detail-oriented, organized, and able to manage multiple priorities under deadlines.
• Communicates effectively in writing and verbally with staff, leadership, elected officials, and the public, and has strong presentation skills.
• Builds and maintains positive, professional working relationships across departments and with community partners.
• Exhibits professionalism, ethical integrity, and commitment to exceptional customer service.

Schedule: The normal workweek for this position is Monday through Friday, with evening meetings. A flexible work schedule option may be available. 

About the Department
The Parks and Public Works Department (PPW) is responsible for the maintenance and improvements of the Town's public parks, facilities, streets, and other infrastructure. Our goal is to efficiently provide residents, businesses, and visitors with the highest quality service possible, with dedication and professionalism. The Department has five service areas: Engineering, Capital Improvement, Streets and Signals, Parks, and Environmental Services. The Department also collaborates with all Town departments, and external partners and stakeholders.

• Engineering includes capital planning and project delivery, traffic engineering, and land use review and administration.

• Park and Streets Operations: This dedicated team of field staff manage the Town’s 113 miles of roadways and 17 parks and open space areas.

• Fleet and Facilities: The staff in this team manages all Town-owned buildings and oversee  the Town's fleet, including public works heavy equipment, and Los Gatos Monte Sereno Police Department vehicles.

• Arborist Services: The Town Arborist manages the Town’s 14000 trees, and oversees routine maintenance of these trees and the administration of tree removal permits.

• Environmental Services: Environmental staff work with the Town’s stormwater and waste hauling joint powers authorities to ensure compliance with state and federal laws related to these technical areas.

• Administrative Services: The Administrative team supports department operations, providing budget management, contract and procurement quality control, fiscal administrative support, park reservations, preparation of reports and documents, and various other services.

About the Town
The Town of Los Gatos is a general law city operating under the Council/Manager form of government. The Town Manager and Town Attorney are appointed and directly report to the Town Council. The Town’s 150 full- and part-time employees are organized into the following departments: Parks & Public Works, Community Development, Police, Library; and Administrative Services. 

 

JOIN US IN SHAPING OUR CITY!

THE CITY OF SEBASTOPOL IS NOW SEEKING AN EXPERIENCED

PLANNING DIRECTOR

Salary: $136,016 - $165,318 Annually

             $11,335 - $13,777 Monthly

Plus a great benefits package

Deadline to apply: Tuesday, October 14, 2025, 11:59 PM

The City of Sebastopol is seeking a professional, collaborative problem-solver to serve as the next Planning Director. The Planning Director will direct, oversee, and materially participate in the work of the City’s Planning Department, including current and long-range planning, maintenance of the General Plan, Housing Element, and zoning codes, and review of proposals for construction and development within the City of Sebastopol. The selected candidate will coordinate activities, permits, and projects with other City departments. In addition to reviewing and preparing recommendations to the Planning Commission on development proposals, and serve as the official secretary and officer of the Planning Commission.

The Planning Director performs professional planning duties in the fields of long-range planning, current planning, and building permitting, including a variety of diverse professional planning assignments. The incumbent will oversee technical reviews and evaluations of land use and permit applications, handle the most complex customer service issues, environmental impact documents, and construction projects, and provide supervision or lead direction to professional and support staff. The director will ensure compliance with all aspects of the City’s General Plan and related ordinances and laws, and perform related work as assigned.

The Planning Director will demonstrate cultural competency working with all community members regardless of cultural differences or circumstances, including race, ethnicity, religion, language, gender identity, age, marital and familial status, sexual orientation, diverse physical and learning abilities, socioeconomic status, and other identities.

This position is exempt from the overtime regulations of the Fair Labor Standards Act and is an “at will” classification serving at the pleasure of and receiving administrative direction from the City Manager.

For more information about this great opportunity, please view the brochure or bulletin below. 

NEW BEGINNING WITH THE CITY OF SAUSALITO!

The City of Sausalito is now accepting applications for the position of:

CHIEF BUILDING OFFICIAL

$10,301 - $13,803 Monthly

$123,617 - $165,641 Annually DOQ

Plus an excellent benefits package

OPEN UNTIL FILLED

Are you results-driven and ready to make a difference? Come join, empower, and grow with the City of Sausalito. The Chief Building Official serves as the principal administrative officer of the Building Division. The position directs, assigns, supervises, and plans the activities of the Building Division. The selected candidate will coordinate and direct the resolution of complex development issues and disputes and will serve as the principal enforcement officer of the building and housing codes of the City. In addition, the Chief Building Official will oversee boards and commissions and serve as a member of the City’s Executive Management Team.

The Chief Building Official performs work that is highly complex and often requires intense and exacting mental attention and the ability to reason through and solve complex problems that may affect the ability of the Building and Development Unit to achieve its critical goals and objectives. The incumbent will have extensive contact with public officials, employees, and the general public.

For more information please view the brochure below: 

The City of Sausalito Invites Applications for the Position of

LANDSCAPE WORKER I

Plus an excellent benefits package

Deadline to Apply: Friday, July 11, 2025, at 11:59 PM -- EXTENDED TO July 18

Do you love being outdoors and take pride in helping the natural beauty of a community shine? 

Under general supervision, the Landscape Worker I performs a variety of semi-skilled work in the maintenance and repair of City infrastructure, including parks, park facilities and buildings, landscaped areas, irrigation systems and controllers, trees, and medians; uses and operated a variety of manual and power tools and light to heavy power driven equipment; and performs related work as required.

Ideal Candidate

The ideal candidate will:

• Possess a Class B license
• Possess a Qualified Applicator certificate issued by the State of California
• Enjoy contributing to a positive team environment
• Demonstrate exceptional organization, communication, and interpersonal skills. 

EXAMPLES OF DUTIES: 

Depending upon assignment, duties may include, but are not limited to, the following: 

• Performs maintenance and repair activities of City parks and related facilities to ensure safe and efficient access for the public, including parks, recreation facilities and buildings, landscaped areas, trees, and medians.

• Performs a variety of landscape construction and maintenance duties, including planting, irrigating, fertilizing, and maintaining flowers, shrubs, and trees; trimming and pruning trees in street landscaped areas; performing weed abatement using a chemical sprayer; irrigating, mowing, and fertilizing turf; removing fallen trees, stumps, fallen limbs, and related debris; raking leaves and clearing debris from walkways, fields, and other facilities; picking up trash and emptying receptacles.

• Performs a variety of duties in the maintenance and repair of irrigation systems; changes and adjust heads; maintains controllers; participates in performing irrigation system installation and maintenance projects.

• Maintains parks and landscaped areas in a clean and safe condition, including picking up trash and maintaining trash receptacles; cleaning and maintaining restrooms.

• Operates and maintains a variety of light, medium, and heavy equipment and hand and power tools related to the maintenance and repair of City parks and related facilities.

• Observes safe work methods and makes appropriate use of related safety equipment as required

• Maintains public facilities, shop and garage areas, storage sites, and other work areas in a clean and orderly condition, including securing equipment at the close of the workday.

• Maintains accurate logs, reports, and records of work performed and materials and equipment used.

• Receives and acts upon complaints, referrals, and concerns from the public; responds to and performs work in emergency situations as required.

• Performs other duties as assigned. 

QUALIFICATIONS:  

EDUCATION AND EXPERIENCE: 

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying.  A typical way to obtain the required qualifications would be: 

Education: Equivalent to the completion of the twelfth (12th) grade. 

Experience: One (1) year of experience in construction, maintenance, and/or repair of parks and/or related facilities is desirable. 

Licenses and Certifications: Possession of, or ability to obtain, a valid California Class B Driver’s License by time of appointment; possession and maintenance of Qualified Applicator certificate issued by the State of California [7/11/25 NOTE - QUALIFIED APPLICATOR CERTIFICATE WILL BE REMOVED IN REVISED JOB DESCRIPTION].

Benefits Overview:

The City offers a healthy cafeteria benefits program including choices among plan options for medical, dental, vision, life insurance, and short and long-term disability. 

Retirement:  The City is a part of the CalPERS retirement plan and does not contribute to Social Security. Classic employees – 2% @55 formula, highest 3-year average compensation PEPRA employees – hired after 1/1/13 or Classic employees who have experienced a 6- month break in service are eligible for a 2% @ 62 formula, highest 3-year average compensation

Sick Leave: 96 hours of sick leave per year. 

Vacation: Employees can earn 120 hours a year

Holidays: 11 authorized holidays per year, plus 18 hours of floating holiday time.

Education and Wellness Reimbursement: Employees may request reimbursement for $2,000 of approved education expenditures; $1,000 of that amount may be spent on selected wellness benefits and items.

Union Membership: This position is non-exempt and is part of the Service Employees’ International Union (SEIU 1021).

Special Instructions

SELECTION PROCESS: 

It is important to complete all required application materials. Applications will be reviewed in detail to identify the most qualified candidates to interview. It is desired that the successful candidate begin employment as soon as possible. 

Completion of the supplemental questions is a required part of the application and examination process.   “See Resume” will not be acceptable as an answer to supplemental questions.  

APPLICATION PROCESS: 

To be considered for this exciting opportunity, candidates should apply through CalOpps.org. Please go to the Member Agencies tab and select the City of Sausalito. Complete an online application and the required supplemental questionnaire. All materials must be included to be considered as a candidate. 

Deadline to Apply: Friday, July 11, 2025, at 11:59 PM

The City of Sausalito is not responsible for failure of internet forms or email in submitting your application. Candidates with a disability who may require special assistance in any phase of the application or selection process should advise Human Resources. 

ABOUT THE COMMUNITY: Sausalito is a beautiful, San Francisco Bay front city of 7,400 residents within 2.2 square miles that serves a visitor population that may be several times the size of the year-round population. The blend of historical buildings, wooded hillsides, sweeping Bay and San Francisco views nestled against the Golden Gate National Recreation Area combine to make Sausalito a community of unparalleled charm and natural beauty.

THE CITY OF SAUSALITO

IS AN EQUAL OPPORTUNITY EMPLOYER

Human Resources Assistant (Coordinator)

$77,304 - $93,960 Annually DOE/DOQ

Plus excellent benefits

APPLICATION DEADLINE:  Apply by Friday, October 31, 2025. Applications reviewed on a regular basis.

THE CITY is focused on enhancing our community members’ quality of life through well-designed services and a positive workplace culture. San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyle, and natural environment. San Rafael, with a population of approximately 60,000, is a full-service city with a City Council/City Manager form of government with 12 departments, more than 400 employees, and a fiscal year 2024-2025 annual budget of approximately $180 million. The City’s vision is to be a vibrant economic and cultural center reflective of its diversity. The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. 

San Rafael’s Organizational culture framework is an initiative called “Together San Rafael.” City employees are our greatest asset, and we seek talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge. We are a results-driven team focused on the needs of community members. The Together San Rafael initiative is focused on modernizing City services and increasing the engagement of employees. This initiative recognizes the interconnectedness of the customer and employee experience. 

THE DEPARTMENT

The Human Resources Department, is committed to our mission of attracting, supporting, and retaining a diverse and talented workforce that reflects the vibrant community we serve. We serve as strategic partners by delivering innovative, people-first HR services that foster inclusion, professional growth, and organizational excellence. 

Through collaboration, creativity, and a dedication to continuous improvement, we support a workplace culture that values equity, engagement, and excellence in public service.

IDEAL CANDIDATE

The ideal candidate for the HR Assistant (Coordinator) role is a dynamic and forward-thinking professional who thrives in a collaborative, fast-paced environment. They bring a creative mindset and a willingness to explore new ideas and directions, contributing to continuous improvement and innovation within HR processes.

With a strong attention to detail and a process-oriented approach, this individual ensures accuracy and consistency in all administrative and operational tasks. They are energized by the opportunity to support a digital transformation, embracing new technologies and systems that enhance efficiency and employee experience.

Exceptional customer service is at the heart of their work. They consistently deliver anticipatory, solutions-focused support to both internal and external stakeholders, demonstrating empathy, professionalism, and a commitment to excellence. Their clear and confident communication skills allow them to build trust, convey information effectively, and adapt to diverse audiences.

CORE COMPETENCIES

• Customer Service Excellence – Provides proactive, empathetic, and solutions-focused support to all stakeholders.
• Creative Problem Solving – Brings fresh ideas and innovative thinking to improve HR operations.
• Attention to Detail and Process Orientation – Ensures accuracy and consistency in all tasks and documentation.
• Effective Communication – Communicates clearly and professionally across all levels of the organization and externally.
• Collaboration and Team Support – Works well with others and contributes to a positive, inclusive team culture.

ESSENTIAL DUTIES AND RESPONSIBILITIES

This list is meant to be representative, not exhaustive. CLICK HERE for the full job spec.

• Provide customer service and respond to general inquiries regarding Human Resources operations from the community, employees, and job applicants.
• Process employment transactions, enter data into the human resources database, and prepare documents for the bi-monthly payroll.
• Establish, update, and maintain departmental records, files, and databases, while preserving confidentiality.
• Maintain personnel files, contract and vendor files, and assist with records management and retention.
• Assist with the coordination of recruitments.
• Maintain the Human Resources general voicemail, inboxes, and Outlook calendars. 
• Update Employee website and general HR webpage.
• Assist with the coordination of Human Resources events.

UPCOMING PROJECTS

• Will play a key role in the implementation and roll-out of a new Human Resources Information System (HRIS) to digitize and streamline full employment life cycle processes.
• City-wide website update.
• Opportunities for learning, growth, and networking throughout the year.

EDUCATION/EXPERIENCE

Any combination of education and experience that demonstrates possession of the requisite knowledge, skill and abilities. A typical way to obtain these would be: 

• Two Years of general office experience involving extensive customer service. 
• Equivalent to the completion of the twelfth grade.
• Completion of some college level coursework or certification is desired.

Desirable qualifications:

• Prior experience in a local government agency.
• Prior human resources experience in the areas of employment transaction processing, recruiting, or benefits administration.
• Bilingual, especially ability to communicate effectively in Spanish.​​​​​​