Search Jobs

About the Department

The City of San José Housing Department is a leader in the development of affordable housing. Its mission is to strengthen and revitalize the community through housing and neighborhood investment. With a Fiscal Year 2025-2026 operating budget of approximately $251 million and 128 employees, the Department administers multiple local, state, and federal funds. We are committed to fostering a diverse, inclusive work environment prioritizing social & racial equity and inclusion.

In Fiscal Year 2024–2025, the Housing Department underwent a significant reorganization to better align with the City’s strategy of strengthening the housing continuum and addressing the needs of unhoused and unsheltered residents. As part of this effort, the Department has placed greater emphasis on using data and technology to support housing programs, guide decision-making, and expand cross-departmental collaboration.

About the Data Operations & Project Support Team
The Housing Department’s former Data Support Division has transitioned into the Data Operations and Project Support Team, reflecting an expanded scope and growing role within the City. The team provides technical, analytical, and project management support across a wide range of housing and homelessness initiatives. This includes data integration with County partners, coordination for CalAIM, and administration of Salesforce systems such as Encampment Response Coordination System, the Rent Registry, and the Rent Stabilization Program. The team also develops and maintains the data feeds that inform the City Manager’s Office Focus Area Scorecards, which track progress on reducing unsheltered homelessness.

Future Direction of the Team
The Data Operations & Project Support Team is actively building capacity to meet the City’s increasing demand for high-quality data and systems support. Looking forward, the team will expand its role in integrating systems, strengthening data quality, and developing analytics and forecasting tools that inform both policy and operational decision-making. The team is also exploring opportunities to leverage artificial intelligence (AI) to enhance efficiency and expand analytical capabilities.

Team members thrive in a dynamic environment that values flexibility, agility, and collaboration. By joining this team, new staff will contribute to an evolving mission that is shaping how data is used across the Housing Department and City to improve services, support residents, and drive citywide impact.

Position Duties

 

The Housing Department is currently seeking to fill one (1) full-time Information Systems Analyst vacancy in the Data Operations and Project Support Team.

Salary range for this classification is $141,894.48 - $172,885.44. This salary range includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates’ qualifications and experience.

Currently this position is primarily on-site with limited telework. In accordance with City policy, employees are required to work on-site a minimum of four (4) days per week (at least 32 hours) at the assigned work location in San José. Up to one (1) day per week may be worked remotely, subject to operational needs and supervisor approval. Remote work from outside of the United States is not permitted.

The Information Systems Analyst (ISA) will support the Department’s technology ecosystem that powers affordable housing production, asset management, compliance, homelessness response, and public-facing services. The ISA will perform systems and business analysis, administer critical applications, develop integrations and reports, and provide responsive customer support to staff while following City standards for security and data management. Representative duties include:

• Application Development & Customization: Gather and document business requirements; translate program needs into functional and technical specifications. Design and develop highly usable, accessible solutions by customizing platforms and leveraging modern programming languages. Contribute to the full software development lifecycle, including design, development, testing, implementation, upgrades, and ongoing improvements. Build custom applications, features, and integrations within the Salesforce platform to meet evolving business needs. 

 

• System Administration & Operations: Configure, administer, and support departmental applications (e.g., case management, grants/loans, document management, reporting tools). Provide ongoing support and maintenance for the Salesforce CRM and other core systems, including troubleshooting, resolving issues, and ensuring optimal performance. Stay current with platform updates, best practices, and industry trends to proactively identify opportunities for improvement. 

 

• Data & Integrations: Design and maintain integrations and data pipelines; develop SQL queries, datasets, and dashboards; perform data quality checks and controls. Plan and execute system changes and enhancements, coordinating testing, migration, and release documentation.

 

• Quality Assurance & Documentation: Execute structured testing and validation processes; ensure compliance with City standards for security and data management. Prepare and maintain technical documentation, SOPs, architecture diagrams, and user guides to support consistency and knowledge transfer.

 

• End-User Support & Training: Provide responsive user support, including ticket triage, troubleshooting, and service-level communication. Prepare job aids and training materials; conduct training sessions to build staff proficiency in using applications and data tools.

 

• Security & Compliance: Maintain role-based access controls, audit trails, backup/recovery processes, and incident response procedures to safeguard systems and data.

 

• Evaluation & Procurement: Evaluate software and hardware options; prepare recommendations considering cost, security, and fit; assist with procurement processes and vendor deliverables.

 

• Other Duties as Assigned: Perform related work as required.

Key Focus Areas for Housing

• Case management and program systems (loans/grants, compliance, inspections, outreach).
• Data integrations and reporting for Council, funders, and internal dashboards.
• Secure constituent data collection (e-forms, approvals, digital signatures, auditability).
• Vendor coordination for SaaS implementations and support.

Desired Qualifications
Desired qualifications for the ISA position are listed below:

• Experience administering or integrating enterprise/business applications (customer relationship management, grants/loans, permitting, document management, data warehouse/BI).
• Proficiency with Structured Query Language (SQL), APIs, ETL, integration tools, and report/dashboard development.
• Familiarity with security best practices (authentication, role-based access control, encryption, logging).
• Experience writing technical documentation, user guides, and training materials.
• Ability to coordinate small workgroups, vendors, and stakeholders to meet deadlines.
• Knowledge of Agile/iterative project practices helpful.
• Experience in administration, configuration, development, implementation, and support of the Salesforce (SFDC) platform.
• Experience with Salesforce low-code/no-code solutions such as Flows.
• Experience developing Salesforce custom coded solutions using APEX, Lightning Web Components, and JavaScript.
• Experience with data integration tools such as MuleSoft.
• Experience with GIS integration using Esri’s JavaScript and REST APIs.
• Salesforce Certified Administrator and Platform Developer.

This is a hands-on technical role, where the ideal candidate must demonstrate substantial experience in four core areas:

1. Salesforce administration and development;
2. Integrating disparate applications and systems using Application Programming Interfaces (API) or Extract, Transform, Load (ETL);
3. Retrieving, transforming, and presenting data in dashboards and reports; and, 
4. Working directly with customers to understand business requirements, translate into technical specifications, select and implement appropriate solutions, engineer workflows, and provide user training and support, while demonstrating a focus on customer service.

 

Minimum Qualifications

 

Education: A Bachelor’s Degree from an accredited college or university in Management Information Systems (MIS), Information Technology (IT), Information Science/Informatics, Computer Science, Software Engineering, Computer Engineering, Information Management, Data Science/Analytics, Business Analytics, Statistics/Applied Mathematics, or a relevant field.

Experience: Four (4) years of progressively responsible professional/journey level experience, of which at least two (2) years of experience include lead technical work in development, implementation and maintenance of computer systems, or application development and/or support.

Acceptable Substitution:

• Additional years of increasingly responsible directly related work experience may be substituted for education on a year-for-year basis.
• Completion of a Master's Degree in a relevant field from an accredited college or university may be substituted for one (1) year of the required two (2) years of experience which include lead technical work in development, implementation and maintenance of computer systems, or application development and/or support.

 

Other Qualifications

 

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:

• Job Expertise: Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.
  • Knowledgeable in information systems analysis, applications administration, systems integration, data/reporting, and local, state and federal rules and regulations that guide the work.

 

• Analytical Thinking: Approaches a problem or situation by using a logical, systematic, sequential approach.
  • Diagnose issues, design solutions, test and iterate using data; use a logical, systematic, and sequential approach.

 

• Collaboration: Develops networks and builds alliances; engages in cross-functional activities.
  • Work effectively with program staff, IT partners, and vendors.

 

• Communication Skills: Effectively conveys information and expresses thoughts and facts clearly, orally and inwriting; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts.
  • Clear written and verbal communication for technical and non-technical audiences.

 

• Flexibility: Makes effective decisions and achieves desired results in the midst of major changes in responsibilities, work processes, timeframes, performance expectations, organizational culture, or work environment.

 

• Initiative: Exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance.
  • Anticipate risks, prioritize, and follow through to completion.

 

• Project Management: Ensures support for projects and implements agency goals and strategic objectives.

 

• Supervision: Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness.

 

• Technology Use/Management: Uses efficient and cost-effective approaches to integrate technology into the workplace and improve program effectiveness.

Selection Process 

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. Applicants are expected to write their own essays/responses. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews.

You must answer all questions to be considered, or your application may be deemed incomplete and withheld from further consideration. Please also ensure to attach your resume while submitting your application.

If you have questions about the duties of these positions or the selection or hiring processes, please contact Ginger Quijano at Ginger.Quijano@sanjoseca.gov.

 

 

 

Additional Information:

Employment Eligibility:  Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.  

You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses.  

Please note that applications are currently not accepted through CalOpps or any other third party job board application system.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Please allow adequate time to complete the application and submit before the deadline or the system may not save your application.  If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided.  IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. 

AI and the Hiring Process

We recognize that Artificial Intelligence (AI) is becoming part of daily life and can be a valuable tool for learning, research, and professional growth. We encourage candidates to use AI responsibly as a support in preparing application materials, live assessments, and interviews. However, we value authenticity, accuracy and truthfulness. Application responses and interview answers must reflect your own knowledge, skills, and experiences. While AI can supplement preparation, it cannot replace the originality and judgment we look for in our employees. This ensures fairness, transparency, and equity for all applicants in the hiring process. 

Position Description: 

The County of San Mateo is seeking a capable and multifaceted Assistant Director to assist the Director of the Family Justice Center with strategic planning, program development, and management of the County’s new Center.

Under the Leadership of the Family Justice Center Director, the County is working with community partners and stakeholders to develop a one-stop holistic service and support center for families and survivors of domestic violence, child abuse, sexual assault, and other forms of abuse. The mission of the Center is to support survivors and their families by creating a single destination to receive crucial services and support.

The San Mateo County Family Justice Center is a County-run multi-agency, multi-disciplinary service center where both public and private partner agencies assign staff on a full-time or part-time basis to provide services from one location. The Center’s focus will be on reducing the number of times survivors tell their story, reducing the number of places they must go for help, and through active collaboration with community-based organizations, increasing the quality of services and support they receive.

This is an opportunity for a committed public servant with extensive program management experience to successfully navigate the opportunities and challenges in developing and building new programs, collaborations, and a space that achieves the County’s goal of providing comprehensive, wrap-around services to victims of violence. The Assistant Director will be instrumental in carrying out the vision and goals by working alongside the Director.

Examples Of Duties

As the Assistant Director, you will have the opportunity to:

· Participate in the planning process to establish the Center which is modeled after successful Family Justice Centers across the country.

· Join in the effort to establish interagency collaborations.

· Engage with survivors to gather input and feedback that will inform the development and operation of the Family Justice Center, ensuring that their experiences and needs shape the center’s services and policies.

· Assist in facilitating focus groups and conducting best practice research as needed.

· Consult with County and external subject matter experts on relevant program issues.

· Participate in securing contracts with outside vendors, consultants, or organizations.

· Provide oversight for the program budget that ensures the accomplishment of program and service objectives within budget restrictions.

· Prepare detailed written reports, policies, procedures, and contracts.

· Assist in completion of phase one of the Family Justice Center

Requirements: 

This project requires extensive research, careful planning, and successful collaborations. As such, the selected Assistant Director will need the following competencies:

· Leadership Skills – Influences, motivates, and challenges others effectively. Adapts leadership styles to a variety of situations.

· Subject Familiarity – Has comprehensive knowledge of the most current information, theories, techniques, practices, and procedures regarding victim assistance and family justice, or a strong willingness to learn the subject.

· Fact Finding – Identifies information needed to address an issue. Locates appropriate sources and pursues leads to additional sources. Effectively questions and digs for details and quality information.

· Effective Communication – Possesses the interpersonal skills needed to build relationships with interagency partners, the County Board of Supervisors, other County departments, and community-based organizations.

· Planning and Organizing – Ability to facilitate effective courses of action to ensure that work is completed efficiently.

· Problem Analysis and Problem Solving – Uses sound and logical judgment to spot and analyze problems, develop alternative solutions, and initiate corrective action.

· Emotional Intelligence – Perceives, understands, and manages personal emotions and the emotions of others during interpersonal interactions.

· Collaboration – Works with others toward an agreement and negotiates to find mutually acceptable solutions. Effectively gains consensus between differing parties in sensitive situations.

In addition to possessing the above-listed competencies, any combination of education, training, and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to qualify is:

· A minimum of five years of increasing responsible experience in the areas of project management, victim assistance program management, program development, or management of non-profit or community-based organizations.

To apply: 

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.orgto apply.

To apply:

· Complete the County of San Mateo Employment Application Form

· Provide responses to the Supplemental Questionnaire, which includes these two subjects:

1. Explain how your education, training, and experience have prepared you to be successful in this position.

2. Describe your experience developing and working in programs that provide assistance to victims of violence.

· Attach a Cover Letter expressing your interest in the position.

· Attach a Resume

Tentative Recruitment Schedule:
LinkedIn Live Session: Wednesday, May 20, 2026, from 1:00 PM - 2:00 PM PST
Final Filing Date: Monday, June 1, 2026, by 11:59 PM PST
Application Screening: Week of June 8, 2026
Panel Interviews: Week of June 22, 2026

The Senior Manager of Human Resources leads the organization’s HR function, managing the daily activities of the Manager, HR and partnering with senior leadership to build a compliant, high-performing, and engaging workplace. Reporting to the Director of Operations, with close collaboration with the CEO, this role oversees talent strategy, employee relations, HR policies, compensation and benefits, performance management, and organizational development for our team of ~65-70 employees in a hybrid work environment. This role will supervise the HR team, build infrastructure for a scalable team, and be hands-on when needed.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB ANNOUNCEMENT URL BELOW.

Silicon Valley Clean Energy Open Positions - Senior Manager of Human Resources 

ABOUT THE POSITION:
The Circulation Manager leads the day-to-day operations and strategic direction of the Library’s Circulation Services. As a member of the Library’s management team, this role is instrumental in maintaining efficient, patron-centered service. Key responsibilities include overseeing circulation operations at the Serramonte Main Library: supervising and supporting staff, managing schedules, and ensuring a high standard of customer service. The Circulation Manager also collaborates with managers across all four Daly City library locations, contributes to committee work, supports program planning and implementation related to circulation services, and completes special projects as assigned.

DEFINITION

Under the general supervision of a Librarian II, Librarian III or Library Services Manager, this position is responsible for coordinating a library program area such as Circulation, Programming, Outreach and Marketing, or Technology Support and Training.  This is the highest level of the Library Assistant series and is distinguished from the next lower class by the higher level of responsibility, including coordinating services system-wide and training and supervising staff. 

 

EXAMPLES OF DUTIES

Plan and coordinate the operation of the circulation desk; perform circulation desk duties including checking materials in and out as necessary; train and supervise Library Assistants, Aides, and Pages; assist in the formulating and enforcing local library policies and procedures; may represent the City library on committees dealing with procedures for conducting cooperative library activities throughout the County; maintain the currency of policy and procedure manuals for both intra-library and inter-library activities; assure that subordinate staff operate in accordance with current policies and procedures; schedule work and maintain adequate staffing level; compile weekly timesheets and certify their accuracy; monitor job performance and prepare written evaluations; interpret library policy to patrons and subordinates; assist library patrons in locating and using library materials; answer basic reference questions referring higher level or more complicated questions to appropriate staff; identify and correct operational problems; resolve patron complaints or disputes; report in a timely fashion when problems with equipment or physical plant occur; plan and host library events; promote the library at public events; design promotional materials; plan and implement the maintenance of library computers and other technology; coordinate with third-party vendors, City, and Peninsula Library System information systems staff; troubleshoot technology malfunctions; plan and provide training on the use of technology to staff and patrons; and other related duties as required.

MINIMUM QUALIFICATIONS

Knowledge of: Public library purposes, practices, conventions, techniques, and terminology; modern office and library procedures and methods including microcomputer applications and library automation; business math; and principles of supervision.

 

Ability to: Exercise initiative, tact, leadership, and independent judgment; interact with and relate effectively to people of different ages, socioeconomic status, and ethnic background; maintain appropriate public service demeanor; work effectively without close supervision; make sound judgments and decisions within established guidelines; employ principles and techniques of supervision; operate and troubleshoot library equipment and contact service providers as needed; keyboard at a speed necessary for successful job performance; work with numbers and alphabet accurately; communicate clearly and effectively both orally and in writing; perform such physical tasks as lifting and moving library materials, stooping, reaching, and walking up and down stairs; interact positively and cooperate with co-workers, respond politely to customers, work as a team member, function under demanding time pressure, respond in a positive manner to supervision, and attend work and perform duties on a regular and consistent basis.

Education: High school graduation or equivalent and possession of an AA degree or completion of two years (50 semester units) of college level courses. Library experience may be substituted for the required education on a year-for-year basis.

Experience: Three years of full time public library employment at the Library Assistant II level or equivalent.

License: Possession of a valid Class C California Driver's license.

The City of Burlingame is accepting applications for the position of part-time (casual) Building Attendant. 

This is a casual part-time position under general supervision will work in the Burlingame Community Center to support its operations.  

Our diverse family of employees welcomes you to apply. We are a small city that gets a lot done, and each member of our team is vital to our success as an organization.

We asked our employees what they enjoyed most about working for the City of Burlingame, and their responses fell into five general categories:

• Colleagues
• Community
• Location
• The Work
• The Benefits

Browse the Burlingame Welcome Brochure for more information about why employees love  working here. 

Welcome Brochure 

Ideal Candidate

DEFINITION 

As a Building Attendant, you will be responsible for the daily upkeep and maintenance of the Burlingame Community Center, ensuring a clean, safe, and welcoming environment for all occupants. This role requires a hands-on individual with excellent attention to detail and strong communication skills.

 

Hours: (Average 10-20 hours per week). Hours depend on rentals and special events. Shifts may include, but are not limited too:

Monday-Thursday: 2:30pm-9:15pm

Friday: 2:30pm-5:30pm
Saturday/Sunday: 7:30am-1:15pm
Saturday/Sunday: 12:45pm-5:30pm
As needed: Private rentals as late as 2:00am. Shifts will vary week to week. There is no set schedule.

 

ESSENTIAL FUNCTIONS:  (include but are not limited to the following)
Opens and closes the building, provides excellent customer service, and maintains a clean, safe, and welcoming environment. Performs regular cleaning tasks such as sweeping, mopping, vacuuming, cleaning windows and mirrors, restocking and sanitizing restrooms, emptying trash and recycling, and wiping down surfaces. Assists with event and class setup and takedown of tables, chairs, and equipment, operates audiovisual equipment, and ensures renters follow facility policies, completing final walk-through reports as needed. Staffs the front desk to greet visitors, answer questions, answer phones, take messages, and process registrations and sales.

 

KNOWLEDGE/ABILITIES/SKILLS:  
Knowledge of: Operation of a community center; department rules and policies; availability of current classes; basic mathematical functions; janitorial work (including but not limited to: glass and wall cleaning, dusting, trash pickup, restroom clean up, emptying of trash cans, cleaning of kitchen, etc.).

Ability to: Work independently, learn quickly, perform heavy manual labor; work extremely well with others, including customers, staff, contractors, and volunteers; explain policies and procedures clearly and concisely; read and understand English;

Skills: Ability to use office equipment including copy machine, calculator and personal computer, and keyboarding skills.

 

QUALIFICATIONS: (The following are minimal qualifications necessary for entry into the classification.)
Education and/or Experience:
Sufficient experience and education to perform the above duties, which is typically obtained through sufficient maturity to perform these duties in a trustworthy manner.

 

PHYSICAL, MENTAL, AND ENVIRONMENTAL WORKING CONDITIONS:
Perform heavy manual labor, including bending and stooping; ability to explain recreation programs and policies with tact; calmly deal with difficult people and with people of different cultures.  Minor analysis of situations and adopting effective courses of action.

 

Application Process

Interested candidates must submit a completed on-line employment application.  Resumes in lieu of a completed application will not be accepted.  Applications can be obtained on-line at https://www.calopps.org/burlingame/job-20723222.

Faxes will not be accepted.  This recruitment is open until filled and may close at any time.

 

Selection Process

Applications will be reviewed daily for neatness, accuracy, completion, relevant education, experience and training.  The most qualified applicants will be invited to participate in a department interview.  

 

PRIOR TO APPOINTMENT

Candidates will be required to:  

• Pass a fingerprint check submitted to the Department of Justice
• Comply with The Immigration Reform and Control Act of 1986 and provide proof of identity and authorization to work in the United States at date of hire

 

The City of Burlingame is an Equal Opportunity Employer and as such does not discriminate on the basis of race, color, sex, religion, ancestry, physical or mental disability, marital status, sexual orientation, or national origin in its employment actions, decisions, policies, and practices. The duties described in this job announcement are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.  This job announcement does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

 

Benefits

Healthy Workplaces/Healthy Families Act of 2014 Paid Sick Leave Benefit. This benefit accrues at the rate of one hour for every 30 hours worked to a maximum benefit of 24 hours per year. There is no cash value associated with benefit.

Vacation Pay. This benefit is for part-time casual employees who work 30 or more days within a year from the beginning of employment with the City of Burlingame, and accrues at the rate of one hour for every 52 hours worked to a maximum benefit of 16 hours per year.  No employee shall be allowed to have an accumulation of more than two years’ worth of vacation accrual to their credit at any one time.

No other benefits are offered. This position is at will and is not part of the City's Civil Service System. There is no guarantee of hours and employment may end at any time.

 

Recruitment Contact

 

Contact phone: 

(650)558-7310

 

Contact email: 

cconefrey@burlingame.org

The ideal candidate for Plan Check Engineer with our Office of Building Safety will possess strong technical background in structural engineering and/or building life safety in a wide range of residential and commercial projects.  This candidate will be proactive, customer service-oriented, and a team player and demonstrates effective communication skills.  Analytical skills, initiative, independent judgment, along with strong time management and attention to detail, are key attributes for success in this role.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB ANNOUNCEMENT URL BELOW.

At San Mateo County's Department of Emergency Management, we're building something different. Our vision is audacious: become the most resilient county in the United States by 2030. We coordinate the full cycle of emergency management across 20 cities and 775,000+ residents. And we do it with a team that operates more like a startup than a bureaucracy – entrepreneurial, innovative, and relentlessly focused on what works.

 

WHY THIS ROLE MATTERS

When disaster strikes—earthquake, wildfire, atmospheric river, or cascading crisis—the difference between lives saved and lives lost often comes down to one thing: communication. Did the alert reach the right people? In the right language? At the right time? Did it actually motivate action?

 

As our Alert & Warning Coordinator, you will own this mission. You'll architect the systems, craft the protocols, and build the partnerships that ensure every resident – from Half Moon Bay to Redwood City, from tech executives to farmworkers – gets the information they need to prepare, survive, and recover.

 

WHAT YOU WILL ACTUALLY DO

Build & Innovate:

• Lead the implementation of the Five Elements Framework—an evidence-based framework developed with leading researchers – in all our alerts and warning initiatives.
• Design multilingual alert systems that reach every community, including those often left behind.
• Integrate cutting-edge technologies: IPAWS, Genasys Protect, AI-powered monitoring, and tools that don't exist yet.
• Develop dashboards and systems that give our partners real-time situational awareness.

 

Coordinate & Connect:

• Serve as the nexus point between local, state, and federal emergency communication systems.
• Coordinate with 20 cities, 18 unincorporated areas, fire districts, law enforcement, healthcare systems, and community organizations.
• Build relationships with trusted community messengers who can amplify our reach.
• Manage vendor relationships and contracts for emergency notification platforms.

 

Respond & Adapt:

• Maintain 24-hour readiness and participate in on-call rotation.
• Staff the Emergency Operations Center during activations—from Blue Sky preparedness to Dark Sky crisis.
• Lead after-action reviews that turn every incident into institutional learning.
• Troubleshoot systems under pressure when everything depends on them working.

 

WHO YOU ARE

You're not just checking boxes—you're solving problems nobody's solved before. You bring:

 

The Foundation:

• Bachelor's degree in emergency management, public administration, communications, or related field (Master's preferred but not required).
• 5+ years in program planning, emergency management, or crisis communications.
• FEMA ICS courses (100, 200, 700, 800) and IPAWS certification (IS-247, IS-251)—or willingness to complete.

 

The Technical Credentials:

• Deep knowledge of IPAWS protocols and alert & warning best practices.
• Fluency with emergency notification platforms, GIS, and communication technologies.
• Coding ability (Python, Java, or C++) to build tools, automate workflows, and solve problems.
• Understanding of radio communications systems and redundant infrastructure.

 

The Mindset That Sets You Apart:

• Insatiably curious. You read the research. You ask why. You're never satisfied with "that's how we've always done it."
• Agile under pressure. You don't just tolerate rapidly changing, demanding environments—you thrive in them.
• A team multiplier. You add value wherever you can, not just where your job description ends.
• Resilient. You bounce back. You adapt. You're ready for whatever comes next.
• An exceptional communicator. You write clearly, speak persuasively, and translate complexity into action.
• Equity-minded. You're committed to reaching every community, especially those historically underserved.

 

OUR CULTURE: NOT YOUR TYPICAL EM SHOP

We're breaking the emergency management mold. Our approach integrates:

• Growth mindset: Challenges are opportunities. Failures are learning.
• Agile structure: Swift, decentralized decision-making. No permission culture.
• Human-centered design: Solutions built around people, not bureaucracy.
• Our 3C Framework: Connection, Capability, Communication – the lens through which we approach everything.

 

We pair veteran emergency managers with data scientists, social scientists, and human-centered designers. We operate across Blue Sky (preparedness), Grey Sky (heightened readiness), and Dark Sky (crisis) conditions. And we're building something that will outlast all of us.

 

READY TO JOIN US?

Submit the following via email:

• Resume
• Cover letter responding to these questions (max 2 pages):

1. Describe your experience developing and managing alert & warning systems. What technologies have you worked with and what have you learned in the process?
2. Tell us about a time when communications went wrong during a crisis. What happened, how did you respond, and what systems did you build to prevent it happening again?
3. You are coordinating emergency response and your virtual EOC system fails. Walk us through your troubleshooting process.

 

Please craft the answers to these supplemental questions yourself.  If you use a tool such as AI, please customize your responses. We need to know how you think and what your experiences have been.  

 

Include the words "DEM Coordinator – Alert & Warning - Unclassified" in the subject line of email submission. 

 

Please submit the required materials electronically via email to: 

Rick Reed, DEM Coordinator

Email: rreed1@smcgov.org

 

Application materials will be reviewed as they are received and qualified candidates will be contacted by the department for an interview.  

 

APPLY IMMEDIATELY. Application materials will be accepted until the position is filled. This posting is open on a continuous basis and selection may be made at any time within the process.

 

NOTE: Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. Submissions that do not include all required elements (a resume and a cover letter with responses to supplemental questions) will not be considered.

 

 

The mission of the Department of Emergency Management is to advance community resilience through a proactive and comprehensive approach to emergency management, involving the whole community in every phase of disaster preparedness, mitigation, response, and recovery. 

 

To learn more about the DEM please visit https://www.smcgov.org/dem

 

 

About the County 
San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities.
 
The County of San Mateo, as an employer, is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.

 

The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels.

 

 

Analyst: Chet Overstreet (01232026) (Department of Emergency Management Coordinator - Q002)

The City of Redwood City is recruiting for a dynamic individual to fill the position of 

Parks, Recreation & Community Services Manager:

Senior Services

 

This position is a citywide classification and may be used to establish an eligibility list for future Parks, Recreation & Community Services Manager vacancies.

We offer a wide range of meaningful career opportunities with potential for growth, training and development, competitive salaries, flexible work schedules, paid time off, and robust benefits. The Redwood City team is guided by excellence, integrity, service, collaboration, inclusion, and innovation.  Inherent in these values is a great organizational culture based on trust, strong and supportive leadership, respect, risk-taking, empowerment, and effective communication.

The community is known for its inclusivity, strong engaged neighborhoods, and civic pride. The City works diligently to maintain positive and productive relationships with community partners, together providing outstanding services, programs and opportunities for residents and businesses. This mix of tradition and progress, community and diversity, makes Redwood City an extraordinary place to work and call home. If you’re looking to grow your career as a part of a hard-working and fun Parks, Recreation and Community Services Department team that fosters innovation, creativity and collaboration, we hope you’ll apply.  

The Parks, Recreation & Community Services Manager – Senior Services is responsible for leading the operations, programs, services, and community engagement efforts that support Redwood City’s older adult population. This position oversees a broad range of senior services, including recreation programming, wellness initiatives, social services coordination, special events, facility operations, partnerships, and community outreach, while helping ensure the City’s brand new 45,000 square foot senior center continues to be a welcoming, active, inclusive, and responsive community space.

This role provides leadership and oversight for the day-to-day operations of senior services programs and facilities, including staff supervision, budget administration, program development, strategic planning, contract management, and customer service delivery. The Manager works collaboratively across City departments and with community organizations, regional agencies, volunteers, and service providers to support programs and services that enhance quality of life, social connection, health, and lifelong learning opportunities for older adults.

 

The Manager also serves as a key liaison to community stakeholders and the Senior Affairs commission, helps guide long-range planning efforts related to aging services and ensures programs and services reflect the evolving needs of Redwood City’s diverse senior community. Responsibilities include overseeing operational logistics, evaluating program effectiveness, supporting staff development, and maintaining strong partnerships that advance the City’s commitment to accessible and high-quality community services.

City of Pacifica

Invites you to apply for the position of:

Firefighter/Firefighter Paramedic

____________________________
 

This is a joint recruitment for North County Fire Authority.  

Please submit your complete application to all 3 agencies- City of Daly City, City of Brisbane, and City of Pacifica, to be considered for an interview. Failure to apply to all 3 agencies, will result in your application being considered incomplete.

Deadline to apply: Apply Immediately - Open Until Filled

Interviews: TBA

In order for your application to be considered complete, please upload a PDF copy of the following:

1. EMT/Paramedic Certificate

If your application is incomplete, you will not be able to participate in the interviews.

____________________________

DEFINITION
Under general supervision to perform general duty firefighting and fire prevention activities; to respond to  emergency calls; to operate and maintain firefighting apparatus and equipment; to assist and participate in fire training programs and fire station maintenance: and to do related work as required.

DISTINGUISHING CHARACTERISTICS
This classification includes a variety of assignments in preventing, controlling and extinguishing fires, performing emergency medical care and rescue operations, public education activities, and maintenance operations. While time spent fighting fires constitutes a small fraction of the scheduled work time, incumbents must be able to meet such emergencies and the hazards which may involve considerable physical exertion, and potential risk to health and safety.

EXAMPLES OF DUTIES
Responds to fire alarms with fire company; connects and lays hose lines; operates nozzles and applies fire streams on fire surfaces; carries and operates hand extinguishers; carries and uses ladders, ropes, axes and other equipment; enters burning structures to combat fires and remove occupants; lays salvage covers and protects exposures and performs salvage operations; responds to emergency rescue calls, administers appropriate emergency first aid to victims; conducts inspections of buildings and properties for compliance with safety codes; conducts public information/education programs for the public; attends and participates in fire department training programs, maintains required skills; inspects, and performs appropriate preventative maintenance on vehicles, apparatus, equipment and fire hydrants, assists in the maintenance of fire station and grounds; as assigned drives and operates fire apparatus; receives and transmits radio messages and prepares and completes forms and reports; and performs other tasks as required.

MINIMUM QUALIFICATIONS

Ability to: Learn firefighting techniques, principles and practices; learn the basic operation and mechanics of firefighting equipment, streets and locations and the locations of hydrants, mains, and major fire hazards; learn to operate apparatus and equipment in conformance with safety procedures; demonstrate physical endurance, agility, dexterity and strength necessary to perform required duties; understand and act in accordance with Fire Department and City Rules and Regulations, policies and procedures; to follow written and oral directions; perform in a calm and efficient manner under stress; analyze emergency situations and adopt effective courses of action; respond to orders from supervisors; perform cooperatively and effectively as a member of a team; interact positively and cooperate with coworkers, respond politely to customers, work as a team member. function under demanding time pressure, respond in a positive manner to supervision attend work and perform duties on a regular and consistent basis.

Education:

• Graduation from high school or equivalent. (College level course work in fire science desirable).

License/Certification: 

• Possession of a valid Commercial Class B California Driver's License OR a valid Class C California Driver's License with a Firefighter Endorsement, as currently provided by law.
• Possession of a valid Emergency Medical Technician-1 (EMT-1) Certificate.

Age:

• Twenty-one (21) years of age for entrance.

Physical Requirements:

• Weight commensurate with height and build. Normal visual functions and visual acuity not less than 20/70 vision in each eye without corrections, and corrected to 20/20 in the better eye and not less than 20/30 in the lesser eye; normal hearing; freedom from color blindness.

Role description

Under general supervision, incumbents in this journey-level position function as plant operators and/or plant mechanics and are responsible for operating and maintaining a wide variety of complex machinery and equipment in a sewage treatment plant.

The essential functions of this classification include, but are not limited to, the following:

1. Makes regular visual, audio, olfactory and tactile inspections and/or manual tests of all plant machinery and equipment, including auxiliary equipment, in an assigned area or pumping station, maintaining logs and records of required maintenance, completed maintenance, equipment and work order history by taking periodic readings of gauges and meters to ensure that sewage plant is working safely, efficiently and properly; and to provide an accurate record of maintenance, preventive maintenance, equipment, and work order history.
2. Performs a variety of manual tasks requiring the handling of equipment exposed to raw sewage; collects and performs simple assessments of raw sewage and chemical samples on prescribed schedule at specific locations by making chemical and physical assessments to assess the efficiency of the treatment processes and to ensure compliance with the NPDES Permit (National Pollution Discharge Elimination System, Permit).
3. Operates, inspects, maintains, overhauls and makes major and minor repairs to wide variety of pumping, heating, ventilating, process machinery and equipment in a wastewater treatment plant or pumping station, including pumps, bar racks, grit collectors, conveyors and washers, chlorinators, evaporators and storage tanks, sludge collectors, drive units, deodorizing equipment and a wide variety of metering and recording devices to assure the safety and efficiency of equipment and facilities; includes lubricating and greasing machinery and equipment; cleaning and maintaining machinery, equipment and facility to ensure safety and equipment reliability.
4. Inspects sewage pipelines, tanks and gates to check for the condition of equipment, for infiltration and blockage of debris and build-up of mineral deposits, etc., by draining tanks, by monitoring pressure and flow indicators and by visual inspection to determine any problem areas to ensure proper operation.
5. Operates, inspects and maintains solids treatment and flocculating chemical systems by monitoring and adjusting flow indicators or controllers, by visual inspection and by analysis of samples to ensure optimum treatment.
6. Operates, inspects and maintains disinfection and dechlorination systems by performing tests and analyzing sample to determine proper chemical dosages to ensure that effluent or final discharge meets Regional and State pollution control requirement.
7. May assist in training and in supervising work of apprentices or other trainees by oral instruction and hands-on demonstration in the operation and maintenance of sewage treatment processes to ensure competent performance of required skills by apprentices and other trainees.
8. Perform duties as listed in the 7372 Stationary Engineer, Sewage Plant class specification, which can be found on DHR’s website.

  How to qualify Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Please review our articles on Employment Application and Minimum Qualifications and Verification of Experience and/or Education for considerations taken when reviewing applications. 

 

1. Experience:

• Four (4) years of verifiable journey-level Stationary Engineer, Plant Operator and/or Plant Mechanic experience in the operation, maintenance, and repair of a variety of mechanical and electrical pumping, heating, air-conditioning, ventilating, and related plant machinery of wastewater treatment plant; government establishment; hospital; industrial, production, or commercial building; OR
• Completion of a recognized four-year Stationary Engineer Apprenticeship Program; OR
• Graduation from a recognized four-year Maritime Academy with a degree in Engineering or Technology; OR
• Possession of at least a 3rd Assistant Marine Engineer's License of any unrestricted horsepower (experience as an Oiler or Firetender will not be accepted as qualifying); OR
• Possession of an FAA Airframe or Power Plant Certificate AND four (4) years of verifiable experience in an Airframe or Powerplant mechanic or maintenance technician capacity that utilizes the certificate; AND

2. License and Certification:

• Possession of a valid driver's license; AND
• Grade I or higher California Wastewater Treatment Plant Operator Certificate or Grade I or higher California Water Environment Mechanical Technology Certificate.

Applicants must meet the minimum qualification by the final filing date unless otherwise noted.