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DESCRIPTION:

The Department:

The Santa Clara City Library is a department of the City of Santa Clara. The Santa Clara City Library operates three facilities, a virtual branch through a website, and a bookmobile. The Library provides a collection of virtual and physical books and resources, services and programs, public internet access, adult literacy and English as Second Language classes for the Santa Clara community. Services and programs are free and open to all.

The Position:

The Santa Clara City Library is seeking an enthusiastic and community-oriented Librarian with a strong public service commitment at the Mission Branch Library. This Librarian will provide library service, information, and programming for all ages, and may be responsible of the branch in-lieu of more senior staff. Constant contact and collaboration with patrons of all ages, including those with diverse backgrounds and abilities, are part of the daily duties of this position.  

This is a limited-term appointment of 30-40 hours/week for up to 6 months. As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants.

Additional Information:

Applications must be filled out completely (e.g. do not write “see resume, NA, or personnel file.”). To receive consideration for the screening process, candidates must submit a Resume.  Incomplete applications will not be considered.

Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov. This position is open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position.  If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW.  IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS.  ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW.

TYPICAL DUTIES:

Under immediate supervision:

• Performs professional librarian duties;
• Provides bibliographic instruction to library patrons;
• Facilitates access to library materials using a variety of print and electronic resources;
• Performs manual and computerized bibliographic searches;
• Provides assistance to library patrons of all ages in location and use of library materials, resources, and facilities;
• Answers reference questions at all levels of complexity;
• Provides readers' advisory services;
• Evaluates and selects library materials;
• Plans and participates in library sponsored programs;
• Prepares publicity and displays;
• Serves as a member of library teams and on task forces;
• Attends related training, workshops, and conferences and participates in professional development activities;
• Serves as a resource in teaching the the effective use of library materials and services for our community.

MINIMUM QUALIFICATIONS:

EDUCATION AND EXPERIENCE

Minimum Education Requirements:

Possession of a Master’s Degree in Library/Information Science from an American Library Association accredited library school.

Minimum Experience Requirements:

None.

Acceptable Substitution:

None.

License/Certifications:

Possession of an appropriate, valid California Class C driver's license is required at time of appointment and for the duration of employment.

Other Requirements: 

• Must have availability on Saturdays.
• Must be able to perform all the essential functions of the job assignment.
• Must be able to perform physical tasks, such as lifting, bending, stooping, reaching, carrying, and walking.

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application.  

KNOWLEDGE, SKILLS, AND ABILITIES:

• Public library principles and practices
• Dewey Decimal classification
• Computerized bibliographic databases and online bibliographic searching techniques, including the Internet and World Wide Web
• Principles of intellectual freedom
• Reference interviewing techniques
• Collection development principles and techniques
• Office safety practices, procedures and standards
• Customer service techniques
• Children's and young adult literature, and current trends in library service to children, as well as similar familiarity with literature and trends in literature and services for adults. 

The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov.

COME JOIN THE BEAUTIFUL CITY OF SAUSALITO TODAY!

The City of Sausalito seeks qualified candidates for

FINANCE DIRECTOR

$151,143 - $189,160 /year

Plus an Excellent Benefits Package

Please view the complete details about this exciting job opportunity in the brochure below.

Are you ready to pedal into an exciting summer job opportunity? Look no further! The City of Sausalito is gearing up for an action-packed season and is on the hunt for vibrant individuals to join our team June - September as Seasonal/Part-Time Bicycle Parking Attendants and Ambassadors. 

Position Overview:

As a Bicycle Parking Attendant, you'll be the friendly face of Sausalito, managing bicycle parking in the bustling downtown area.  You'll provide top-notch customer service to all visitors while directing where to park bicycles. This role isn't just about parking bikes – it's about creating memorable experiences and fostering a sense of community pride.

What We're Looking For:

•  Excellent customer service and communication skills

•  Passion for delivering exceptional service

•  Ability to thrive in a dynamic, fast-paced environment

•  Enthusiasm for promoting Sausalito's charm and attractions

•  Comfortable with standing and walking up to 6 hours per day

•  Knowledge of Sausalito is a plus, but not required

 Perks of the Position:

•  Competitive pay of $20 per hour

•  Flexible part-time hours June through September

•  Opportunity to make a positive impact in the community

•  Ideal for students seeking summer employment or retirees looking for some exercise and extra cash 

•  Join a supportive team dedicated to your success

The minimum requirements for the position are:

• Confidence and capability to manage conflict with grace and calm
• Ability to work independently
• Excellent people skills
• Strong ability to follow directions

To be considered for this exciting opportunity, candidates should apply through CalOpps.org. Please go to the Member Agencies tab and select the City of Sausalito. Complete an online application. All materials must be included to be considered as a candidate.

Applications will be reviewed for completeness. All applicants must undergo a LiveScan review and reference check prior to employment.   

Applications that meet the minimum qualifications will be placed on the eligible list and forwarded to the hiring manager for consideration.   Applicants reaching the eligible list will be notified of their status.   Once on the eligible list, you may or may not receive a call to interview.  

Temporary positions receive no benefits except as required by law.  Employees in this position will be eligible after 30 days of employment for California paid sick leave. 

The City of Sausalito is an Equal Opportunity Employer committed to providing alternate pathways to entry for positions and promoting diversity and inclusion in our workforce.

THE COMMUNITY:  Sausalito is a beautiful, San Francisco Bayfront city of 7,400 residents within 2.2 square miles that serves a visitor population that may be several times the size of the year round population.  The blend of historical buildings, wooded hillsides, sweeping Bay, and San Francisco views nestled against the Golden Gate National Recreation Area combine to make Sausalito a community of unparalleled charm and natural beauty. 

The City of Sunnyvale invites applications for the Public Safety Officer - In Training. The position of Public Safety Officer-In Training is a non-sworn, training classification while incumbents are attending the police and fire academies. Upon successful completion of the police academy, incumbents will be promoted to the sworn, training position of Public Safety Officer I. Upon successful completion of all required training, incumbents will be promoted to the sworn position of Public Safety Officer II.

The City of Sunnyvale provides an excellent benefits package, including 6% City-paid Employee PERS contribution and the 2.7% at 57 retirement plan. A complete application packet will consist of a City of Sunnyvale employment application, responses to the required supplemental questions, current dated within 30 days DMV printout, current dated within one year of application T-Score, and current dated within one year Work SampleTest Battery (WSTB) Results . The position opens July 1, 2020 and will remain open continuously. For complete information regarding this opportunity, go to sunnyvale.ca.gov, Search: Jobs.

 Salary: $130,251.00 - $150,782.00 Annually

Are you looking for a great opportunity to connect with your community while investing in your future? Do you want to see first-hand what it’s like to engage in active, multi-generational work that directly contributes to the well-being of our greater Mill Valley community?  If you answered yes, then you belong with Mill Valley Recreation!  With our team, you will create memorable experiences while cultivating new and lasting connections within our greater Southern Marin Community. You will have the opportunity to grow and learn through consistent, quality training and, apply your learning through direct hands-on experience. Must be 18 years or older to apply for this position. 

DEFINITION: Under general supervision, responsibilities will include but not be limited to light office tasks, customer service, set up and take down of facility equipment and janitorial tasks. Perform related work as required.

Lead Facilities Attendants are expected to oversee Facility Attendant staff, supporting ongoing training, communication, and tracking of facility rentals, as well as speak and respond to rental related needs/ issues.   This is a part-time, year-round position.

EXAMPLES OF DUTIES:

• Set up and take down tables, chairs, audio-visual equipment, and other related material and equipment.
• Greet public and provide general information for all Recreation department classes, programs, and events.
• Daily janitorial/maintenance duties such as routine and special cleaning of restrooms, community center rooms (i.e. wipe counters, vacuum floors, sweep walkways, empty trash receptacles, replace paper products and litter pick-up).
• Monitors guest activities in the community center and enforce all rules, regulations and safety principals.
• Assist in opening and closing procedures for the entire Community Center.
• Occasionally assist with the coordination and execution of Department-sponsored outdoor events or classes.
• Maintain records and reports as required.
• Enforce all rules, regulations and safety principals. 
• Willingness and ability to work flexible hours including evenings, weekends and holidays.
• Ability to take the lead in completing assignments when working with a partner or on a team. 
• Respond professionally to emergencies, provide care as indicated under the scope of training.
• Deal tactfully and courteously with the public and build positive relationships with other staff.
• Actively attend and participate in required staff training.
• Reads and follows diagrams and instruction written in English.
• Ability to communicate clearly both orally and in writing.
• Perform related duties as required.

TRAINING & EXPERIENCE: Any combination of education, training, and experience, which likely provides the required knowledge and abilities.

PRE-EMPLOYMENT CONDITIONS:
Candidates receiving a conditional job offer must pass a pre-placement fingerprint review. The employee must satisfactorily complete an evaluatory period before obtaining regular status. Candidates must possess a current CPR/AED and First Aid certificate and be comfortable calling 911 in an emergency.

The City of Santa Clara currently has three (3) openings in its Senior Engineering Technician classification. The current openings are within Silicon Valley Power (the Electric Utility Department), the Water & Sewer Utilities Department, and the Department of Public Works. 

Silicon Valley Power

Silicon Valley Power, Asset Management Group has an excellent opportunity for the position of Senior Engineering Technician. Job responsibilities include, preparing scaled and dimensioned plans based on sketches prepared by engineering and/or estimating personnel, maintaining records of as-builts and updating existing SVP maps and records utilizing ESRI-based GIS applications, maintaining master map files, including such records of block maps, street light maps, fiber communication, electric utility single line and operating diagrams and other maps, performing computing and drafting operations in AutoCAD, involvement in checking drawings of electric utility facilities, and performing other duties as assigned. 

Water and Sewer Utilities

The Water and Sewer Utilities Department is looking for a Senior Engineering Technician who desires to become a Water and Sewer Utility professional and support a talented group of engineers, administrative staff and utility operators with the sole aim of delivering safe, reliable utility services and excellent customer service to the community of Santa Clara. The Senior Engineering Technician will prepare exhibits, update CAD files, access and update asset management software, update spreadsheets and project folders, perform site visits, perform field measurements, perform research tasks, support the water sampling program, support plan checks, prepare construction documents, perform field inspections, update block books and communicate with customers, contractors, consultants, engineers, inspectors, and operators. 

The ideal candidate should be proficient in AutoCAD, the Microsoft Office Suite, working with PDF formats, navigating folder directories, and communicating effectively with a diverse group of stakeholders. Any experience, skills or certification related to the water, recycled water, sewer or general civil engineering industry is desired.

Department of Public Works

The City of Santa Clara's Department of Public Works seeks a results-oriented and innovative individual to serve out the Department's mission to provide the highest quality public works services to the residents of Santa Clara, the development community, and our customers in a responsible and efficient manner. The Department has focus areas that include Engineering Services and Operations and Maintenance. Engineering Services is comprised of four engineering divisions: 1) Design, 2) Field Services, Land and Property Development, and Traffic Engineering as listed below. The Operations and Maintenance focus area includes operations and maintenance of public roadways, parkways and boulevards, City trees, street sweeping, environmental programs, storm drain systems, fleet, solid and mixed waste/recyclables, and City facilities. For more information about the Department of Public Works please visit the department website.

Currently, the Field Services Division of the Department of Public Works (DPW) is looking for individuals for the position of Senior Engineering Technician.  This position will provide support to the Field Services division through updates to the Geographic Information System (GIS) system, AutoCAD, and miscellaneous databases.  This position will coordinate internally with various DPW staff to maintain system records and support their needs to successfully complete their projects on time.

The ideal candidate should have experience using and editing AutoCAD software. The Senior Engineering Technician will assist the City Surveyor with topographic, monument, and benchmark surveys conducted in the field. Additionally, the technician will help restore missing or damaged monuments and benchmarks and perform administrative tasks such as filing permits, updating block books, conducting research, and carrying out field inspections and investigations. Employees in this role are expected to be fully trained in all procedures related to their assigned responsibilities. Work is performed under the general supervision of the Chief of Party, a Professional Engineer, or a Principal Engineering Technician, who assigns tasks and reviews work to ensure compliance with instructions and established engineering standards. 

Below is a briefing description of the Department of Public Works' divisions, including those that do not currently have an opening. If you are interested in any of the following divisions, you are encouraged to apply to this opening.  

The Design Division manages capital improvement planning and programming related to pavement management, storm drain facilities, and sanitary sewer systems. Additionally, the division provides capital project delivery services for a variety of City projects including transportation, roadways, pedestrian and bicycle, storm drains, sanitary sewers, buildings, libraries, and parks to implement the City’s capital improvement program. The division also coordinates with the Federal Emergency Management Agency on the City’s Community Rating System (CRS) program to maintain the City’s Class 7 rating. 

The Field Services Division provides construction management, construction inspection, materials testing, and surveying for capital improvement projects such as pavement rehabilitation, traffic signals, storm and sanitary sewers, parks, building improvements and other public improvements.  The Field Services Division also provides construction inspection and coordination for developer/private construction of public improvements within the City’s right-of-way. 

The Land & Property Development Division is responsible for providing efficient and effective engineering services to support private development projects during the entitlement, design, and construction phases. The division works closely with customers, developers, utility companies and the community to ensure projects comply with local, state and federal standards. The division is also responsible for reviewing and approving encroachment permits, easements, street/easement abandonments, subdivision maps, processing encroachment agreements, collecting development-related fees, and collaborating with other Public Works divisions, as well as other City departments throughout all project phases. Additionally, the division provides customer counter services to the general public as the City’s permit center.

The Traffic Engineering Division provides traffic engineering, traffic impact analysis reviews, bicycle and pedestrian improvement planning, grant administration, and traffic signal maintenance and operation services for the City. The division also investigates resident/business inquiries related to street parking, traffic calming, intersection control, and bicycling and pedestrian travel on public streets. Finally, this division coordinates with other agencies such as the Valley Transportation Authority, County of Santa Clara Roads and Airports, Caltrans, and the cities of San Jose, Cupertino, and Sunnyvale related to projects, programs, and grant opportunities. 

This position may be filled within various divisions of the Public Works, Water & Sewer Utilities, or Electric Utility Departments not included in this listing.

Additional Information: 

Applications must be filled out completely (e.g. do not write “see resume, NA, or personnel file.”). To receive consideration for the screening process, candidates must submit a Resume. Incomplete applications will not be considered.

Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov. This position is continuous or open until filled: Applications will be reviewed on a monthly basis for consideration to the position.  If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW.  IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT.MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS.  ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. 

The annual salary range for this position is $100,518.12 - $128,189.88.  This position may be filled at or near the minimum of the salary range. 

Typical Duties

Follow this link to view the entire Class Specification, which includes more information on Typical Duties and Knowledge, Skills, and Abilities.

Minimum Qualifications

EDUCATION AND EXPERIENCE
• Graduation from high school or tested equivalent; and
• Two (2) years of full-time paraprofessional engineering experience at a level equivalent to City of Santa Clara Engineering Technician including at least one (1) year working with Computer Aided Drafting (CAD) and/or Geographic Information System (GIS) tools and software.

ACCEPTABLE SUBSTITUTION
Possession of an Associate’s degree or higher OR minor in engineering or GIS may be substituted for one (1) year of the required experience.

DESIRABLE QUALIFICATIONS
• Possession of an Associate’s degree or higher, including satisfactory completion of post-secondary courses in mathematics, engineering, CAD, GIS, and related subjects
• A certificate in CAD
• A certificate in GIS
• Experience using Supervisory Control and Data Acquisition (SCADA) systems
• Experience using Computerized Maintenance Management Systems (CMMS)

LICENSES/CERTIFICATIONS
Possession of an appropriate, valid California Class C driver's license is required at time of appointment and for the duration of employment.

OTHER REQUIREMENTS
• Must be able to perform all essential functions of the job assignment, with or without reasonable accommodations.
• May be required to work shifts, weekends, and off and unusual hours in the performance of duties and in emergency situations.

Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview may be required prior to appointment.

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. 

PERMANENT CITY EMPLOYEES PREFERENCE POINTS: Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to their final score.

The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov. 

Are you looking for a great opportunity to connect with your community while investing in your future? Do you want to see first-hand what it’s like to engage in active, multi-generational work that directly contributes to the well-being of our greater Mill Valley community?  If you answered yes, then you belong with Mill Valley Recreation!  With our team, you will create memorable experiences while cultivating new and lasting connections within our greater Southern Marin Community. You will have the opportunity to grow and learn through consistent, quality training and, apply your learning through direct hands-on experience.  Must be 15 years of age or older to apply for this position. 

DEFINITION: Under general supervision, responsibilities will include but not be limited to light office tasks, customer service, set up and take down of facility equipment and janitorial tasks. Perform related work as required. This is a part-time, year-round position.

EXAMPLES OF DUTIES:

• Set up and take down tables, chairs, audio-visual equipment, and other related material and equipment.
• Greet public and provide general information for all Recreation department classes, programs, and events.
• Daily janitorial/maintenance duties such as routine and special cleaning of restrooms, community center rooms (i.e. wipe counters, vacuum floors, sweep walkways, empty trash receptacles, replace paper products and litter pick-up).
• Monitors guest activities in the community center and enforce all rules, regulations and safety principals.
• Assist in opening and closing procedures for the entire Community Center.
• Occasionally assist with the coordination and execution of Department-sponsored outdoor events or classes.
• Maintain records and reports as required.
• Enforce all rules, regulations and safety principals. 
• Willingness and ability to work flexible hours including evenings, weekends and holidays.
• Ability to take the lead in completing assignments when working with a partner or on a team. 
• Respond professionally to emergencies, provide care as indicated under the scope of training.
• Deal tactfully and courteously with the public and build positive relationships with other staff.
• Actively attend and participate in required staff training.
• Reads and follows diagrams and instruction written in English.
• Ability to communicate clearly both orally and in writing.
• Perform related duties as required.

TRAINING & EXPERIENCE: Any combination of education, training, and experience, which likely provides the required knowledge and abilities.

PRE-EMPLOYMENT CONDITIONS:
Candidates receiving a conditional job offer must pass a pre-placement fingerprint review. The employee must satisfactorily complete an evaluatory period before obtaining regular status. Candidates must possess a current CPR/AED and First Aid certificate and be comfortable calling 911 in an emergency.

Facility and Sports Field Attendants work in the formal Suisun City classification of Recreation Specialist I. Starting hourly rate will depend on qualifications. This position works on average 19 hours per week.

The Department: The Recreation, Parks and Marina Department is responsible for the operations and programs of the Suisun City Marina, the Senior Center and the Joseph A. Nelson Center, including preschool, after-school programs at various sites, recreation classes and sports leagues, community events and special event rentals.

The Position: Facility and Sports Field Attendants work behind the scenes making all Recreation and Community Services excel!  This job entails setting up for events and rentals, cleaning the facility and performing light maintenance duties.  We’re looking for highly motivated people with a customer service orientation who genuinely enjoy helping others and who are flexible problem-solvers.

Are you looking for a great opportunity to connect with your community while investing in your future? Do you want to see first-hand what it’s like to engage in active, multi-generational work that directly contributes to the well-being of our greater Mill Valley community?  If you answered yes, then you belong with Mill Valley Recreation!  With our team, you will create memorable experiences while cultivating new and lasting connections within our greater Southern Marin Community. You will have the opportunity to grow and learn through consistent, quality training and, apply your learning through direct hands-on experience. Must be 18 years of age or older to apply for this position. 

DEFINITION: Under general supervision, the Field Monitor provides operational support and supervision of Mill Valley parks, outdoor fields, offsite facilities, and occasionally the Mill Valley Community Center. Responsibilities will include but will not be limited to patrol and observation of outdoor facilities, ensuring compliance with facility regulations and use guidelines, general customer service, light office tasks, and the performance of other related work as required. This is a part-time, year-round position.

EXAMPLES OF DUTIES:

• Monitor user activities in department facilities and enforce all rules, regulations, and safety principles.
• Patrol field, park and offsite facilities to monitor rental schedules and permitted use.
• Act as a liaison to the outdoor recreational community for the Recreation Department.
• Provide quality customer service and information for all Department facilities, classes, programs, and events.
• Maintain appearance and overall environment of facilities by completing daily tasks and cleaning as needed.
• Occasionally assist with the coordination and execution of Department-sponsored outdoor events or classes.
• Maintain records and reports as required.
• Enforce all rules, regulations and safety principals.
• Willingness and ability to work flexible hours including evenings, weekends and holidays.
• Ability to take the lead in completing assignments when working with a partner or on a team.
• Respond professionally to emergencies, provide care as indicated under the scope of training.
• Deal tactfully and courteously with the public and build positive relationships with other staff.
• Actively attend and participate in required staff training.
• Reads and follows diagrams and instruction written in English.
• Ability to communicate clearly both orally and in writing.
• Perform related duties as required.

TRAINING & EXPERIENCE: Any combination of education, training, and experience, which likely provides the required knowledge and abilities.

PRE-EMPLOYMENT CONDITIONS:
Candidates receiving a conditional job offer must pass a pre-placement fingerprint review. The employee must satisfactorily complete an evaluatory period before obtaining regular status. Candidates must possess a current CPR/AED and First Aid certificate and be comfortable calling 911 in an emergency.