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CODE ENFORCEMENT OFFICER (LIMITED-TERM)
Community Development Department - Building Division
Code Enforcement Officer - $7,921.00 - $11,145.67 Monthly (Steps A-H) 
Plus Excellent Benefits!
 Additional steps (Step F, Step G, and Step H) included in the salary range listed above are available to employees in this job classification after completion of five years of service (Step F), ten years of service (Step G), and 15 years of service (Step H), and one year at the prior step, and good performance evaluation. Initial salary placement is typically at the entry point of the range unless the candidate has prior Code Enforcement Officer experience which may warrant initial placement at a higher step.

 

Due to the nature of this position, a varied work schedule that includes evening and/or weekend hours is required. This is a full-time, on-site position, designed for direct collaboration with the team and active participation in daily operations.

The City of Gilroy is an equal opportunity employer and supports workforce diversity, equity, and inclusion. Join our team!


ABOUT THE POSITION
The City of Gilroy is recruiting to fill the limited-term position of Code Enforcement in the Community Development Department, Building Division. 

In this exciting opportunity, the Code Enforcement Officer will work under the supervision of the Supervising Code Enforcement Officer and will serve as a frontline ambassador for city standards, working directly with residents, businesses, and property owners to ensure compliance with local codes and ordinances. If you believe in building better neighborhoods through fairness, respect, and community engagement and have a passion for public service, enjoy being out in the field and solving problems, and want to be part of a team that enhances the health, safety, and welfare of our community then this is an excellent opportunity for you. Come join our team and make meaningful impacts daily! 
 

This role is offered on a limited-term basis and is currently budgeted through June 30, 2027.  It is possible that the position will be extended beyond this date, but that will not be known until the Spring of 2027.  This position offers a meaningful opportunity to help uphold community standards and ensure compliant neighborhoods. The Code Enforcement Officer will respond to citizen concerns and proactively identify violations such as property maintenance issues, and zoning infractions. You will educate the public on code requirements through clear and respectful communication and work collaboratively with other city departments and external agencies to resolve issues. The Code Enforcement Officer is distinguished from the Supervisor by performing work of moderate difficulty and more routine tasks and duties assigned to this position within this classification series. These tasks involve inspections and enforcement of applicable ordinances pertaining to residential and commercial properties, housing, building construction, and other related regulations. Additionally, the Code Enforcement Officer will issue notices, citations, and follow up on compliance efforts in a fair and consistent manner. It is also imperative that the Code Enforcement Officer maintain accurate case files and documentation for possible legal proceedings.

ABOUT THE DEPARTMENT
Our team thrives on teamwork and stands united to uphold city codes. We specialize in investigating complaints, meticulously documenting violations and conducting thorough research for a precise understanding. Our enforcement activities are diverse, addressing complex issue involving multiple departments. Education is integral and we provide training, correct deficiencies, and offer guidance, developing a highly skilled team. Our goal in providing this valuable service is based on shared community expectations. We strive to promote voluntary compliance, with a focus on education to increase public awareness of the city's regulatory expectations. Working together with property owners and business operator, positive and lasting results are achieved to benefit the Gilroy community. 

 

FIRST YEAR PROJECTS/ASSIGNMENTS:

• Learn and understand the City of Gilroy code enforcement processes and help solve problems to foster community pride. 
• Engage in real-world code enforcement assignments by working on active cases and assisting in clearing the backlog to ensure safe and well-maintained neighborhoods.
• Participate in specialized training and obtain certifications to enhance your expertise and knowledge of code enforcement. 

The City of Sunnyvale invites applications for the Public Safety Officer - In Training. The position of Public Safety Officer-In Training is a non-sworn, training classification while incumbents are attending the police and fire academies. Upon successful completion of the police academy, incumbents will be promoted to the sworn, training position of Public Safety Officer I. Upon successful completion of all required training, incumbents will be promoted to the sworn position of Public Safety Officer II.

The City of Sunnyvale provides an excellent benefits package, including 6% City-paid Employee PERS contribution and the 2.7% at 57 retirement plan. A complete application packet will consist of a City of Sunnyvale employment application, responses to the required supplemental questions, current dated within 30 days DMV printout, current dated within one year of application T-Score, and current dated within one year Work SampleTest Battery (WSTB) Results . The position opens July 1, 2020 and will remain open continuously. For complete information regarding this opportunity, go to sunnyvale.ca.gov, Search: Jobs.

 

 Salary: $130,251.00 - $150,782.00 Annually

Description

The Department:

The Community Development Department strives to enhance the community’s safety, welfare, quality of life, and economic opportunities by providing advanced planning, development review, permitting and inspection services, as well as administration of programs related to affordable housing. To learn more about the City of Santa Clara's Department of Community Development/Housing click here.

 

The Position:

The Combination Inspector is responsible for performing the building, electrical, plumbing, and mechanical inspections.  Each Inspector may be assigned to one or more of the following Programs or specialties: Code Enforcement, Building, Electrical, Permit Center, and Plumbing & Mechanical.

 

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. 

 

Additional Information:

Applications must be filled out completely (e.g. do not write “see resume, NA, or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume.  Incomplete applications will not be considered.

 

Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov. This position is continuous: First review of applications will be on November 7, 2025. After the initial review, applications will be reviewed on a bi-weekly basis for consideration to the position.  If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.

 

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW.  IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS.  ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW.

 

The annual salary range for this position is $125,115.24 - $159,613.32 annually. This position may be filled at or near the minimum of the salary range.

 

*Please note: Tentative testing date will be the week of November 17 – 21, 2025.*

 

MINIMUM QUALIFICATIONS

 

EDUCATION AND EXPERIENCE

 

Minimum Education Requirements:

Graduation from high school or possession of a G.E.D.

 

Minimum Experience Requirements:

Five (5) years of experience as a journey person in the building construction or related trades

 

OR

 

Three (3) years of experience as a Combination Inspector in a city or county inspection jurisdiction

 

OR

 

Possession of a State of California license as a general (B-l) or electrical (C-10) or plumbing (C-36) or heating, ventilating, air conditioning (C-20) contractor for a minimum of two (2) years

 

Acceptable Substitution:

None

 

License/Certifications:

Possession of a valid California Class C driver's license is required. 

 

Certification by the International Code Council or other recognized agency, as a Building, Electrical, Plumbing, or Mechanical Inspector is required within one (1) year of appointment and for continued employment in this class

 

Desirable Qualifications:

Certified Access Specialist (CASp) certification is desirable

 

Other Requirements: 

• Must be able to perform the essential functions of the job assignment

 

CONFLICT OF INTEREST

Incumbents in this position are required to file a Conflict of Interest statement upon assuming office, annually and upon leaving office, in accordance with City Manager Directive 100.

 

Follow this link to view the entire Class Specification, which includes more information on Typical Duties and Knowledge, Skills, and Abilities.

 

Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview may be required prior to appointment.

 

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application.  

 

PERMANENT CITY EMPLOYEES PREFERENCE POINTS: Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to their final score.

 

The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov.

 

Department

The Santa Clara City Library is a department of the City and has positioned itself as a dynamic community hub, providing access to information, literacy resources, educational programming, and promotes civic engagement in Santa Clara. The Library Department is organized into several divisions: Administration, Adult Services, Branch Services, Customer Services, Facilities, Read Santa Clara, Technical and Technology Services and Youth Services. Santa Clara City Library is in the process of finalizing and implementing its new Strategic Plan that will support the direction of future library services. 

 

Position

Read Santa Clara, the adult and family literacy program of the Santa Clara City Library, has offered English as a Second Language (ESL) services since 2023, as part of a state grant project. The ESL Program Assistant provides 1:1 and small group tutoring for limited English-speaking adults to strengthen their basic English speaking and listening skills and help achieve their goals. This position works with and reports to the ESL Program Specialist and Literacy Program Supervisor. This position is responsible for supporting literacy volunteers, assessing adult learners’ literacy needs, and documenting program data for grant reporting.  The ideal candidate has a passion for serving adults with limited English language skills from historically underserved communities.

 

This is a grant funded position for 15 hours a week till June 30, 2026. The position’s continuation beyond this date is subject to the availability of grant funds.

 

As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants.

 

 

Additional Information:

Applications must be filled out completely (e.g. do not write “see resume, NA, or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Cover Letter and 2) Resume. Incomplete applications will not be considered.

 

Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov. This position is open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position.  If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.

 

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW.  IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS.  ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW.

 

The salary for this position is $33.19 per hour.

 

TYPICAL DUTIES:

• Assist with assessing the language skills of adults with limited English-speaking skills and who do not speak English as a first language
• Tutor 1:1 and small groups at the library and at various community outreach sites
• Offer support to learners in meeting their goals
• Assist in recruiting, training and supporting volunteers to support small groups in the library and at community sites
• Be culturally sensitive and responsive to the needs of learners from diverse cultural, ethnic and socio-economic backgrounds
• Work at school sites to help parents/caregivers during school hours
• Work closely with the ESL Program Specialist and community partners to meet community needs
• Assist with collecting and maintaining accurate data in a timely manner for grant reporting

 

MINIMUM QUALIFICATIONS:

 

EDUCATION AND EXPERIENCE

Minimum Education Requirements:

Bachelor’s degree OR equivalent work experience

 

Minimum Experience Requirements:

One or more years of experience working/volunteering in adult literacy/parent education, ESL or basic literacy tutoring

 

KNOWDLEDGE, SKILLS, AND ABILITIES: 

 

Knowledge of:

• Working/volunteering in an adult literacy program or working with diverse parents/caregivers.
• MS Office applications, and using technology to enhance literacy instruction

 

Ability to:

• Respect confidential and sensitive information
• Prioritize work assignments and completes tasks with minimal supervision
• Communicate clearly, both orally and in writing, and listen actively
• Keep an open mind and a team player
• Act with integrity and professionalism
• Seek professional development opportunities to gain knowledge and skills to enhance job performance

Supervision Received: Works with the ESL Program Specialist, under the overall supervision of the Literacy Program Supervisor

 

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application.  

 

The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov.

Overview:

The position of Systems Control Operator III is responsible for remotely monitoring, operating, and controlling Valley Water’s raw water system, including local and imported raw water transmission facilities, three pumping plants, and appurtenances to control the flow of water from the Raw Water Control Center during an assigned shift.

Our Commitment: 
We are committed to building and sustaining a working environment where all individuals are respected and valued. We believe every member of our team brings unique perspectives that enhance our ability to serve the public effectively. By fostering a workplace with employees from the communities we serve, we broaden our collective understanding of the world around us and strengthen our mission to equitably provide safe, clean water, natural flood protection, and environmental stewardship.

About Valley Water:
Valley Water is a public agency with an operating and capital budget of $964 million, and over 900 employees. With headquarters in San José, Valley Water provides water supply, enhances streams and watersheds through creek restoration and habitat protection, provides flood protection for homes, schools, businesses and roadways, and partners with other agencies to provide trails and open space for the community.

Key Responsibilities include, but are not limited to:

• Maintain and operate automated controls to ensure that commitments and daily schedules are met according to standard operating procedures (SOPs).
• Remotely control the flow of water through turnouts to achieve the demands of three water treatment plants and adequate delivery of water for managed groundwater recharge and environmental stream flows.
• Validate unusual readings of flow, pressure, and Hydraulic Grade Line (HGL) by contacting field personnel for verification; notify supervisor or maintenance personnel of unusual conditions.
• Monitor stream flow stations to prevent dry back conditions that result in violations of state and federal fish and wildlife ordinances.
• Confer with the water treatment plant operators, other internal staff, and personnel from other utilities regarding system operation.
• Explain the system's SOPs to visitors.
• Observe and inspect pumps, motors, generators, and related equipment for safe and proper operation; coordinate high-voltage and general switching orders in dealing with Western Area Power Authority (WAPA) and Pacific Gas and Electricity (PG&E).
• Issue internal and external switching and clearance orders; bypass portions of the system during emergencies or planned maintenance shutdowns; and ensure lockout/tagout procedures are completed before maintenance activities commence.
• Perform confined space entry functions in the completion of assigned tasks; ensure adherence to established safety procedures and precautions.
• Maintain detailed logs and records of work performed; issue source change notifications; and prepare clear and concise reports, as requested.
• Interact with Valley Water's Emergency Operations Center (EOC), field operations personnel, and County communications personnel to resolve emergency flood control situations during periods of heavy rain.
• Work 12-hour, day or night shifts on weekdays or weekends on a rotating basis every six months.
• Work on-call during the weekends and nights on a rotating basis.
• Communicate with external customers such as the California Department of Water Resources (DWR) and San Benito County Water District and internal customers (water treatment plants operators, water resources technicians, and hydrographers) about operations such as shutdowns; coordinate with customers to ensure they receive deliveries; and communicate, plan, and orchestrate system.
• Use pressure monitoring devices to find leaks in pipelines.
• Follow safety regulations and applicable safety policies and procedures.
• Serve as a disaster service worker and perform disaster service activities as may be assigned by supervisor or law, pursuant to California Government Code Section 3100.
• Perform all related duties and responsibilities as required.

Ideal Candidate's Background Includes:

Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below.

Ideal Experience:

• 5+ years of experience in local and remote monitoring, operations, and control of multiple water storage and distribution systems and facilities.
• Proficient in working in the Microsoft Office Suite
• Experienced in creating and revising SOPs
• Keen on having a sense of urgency
• Experienced with effectively communicating with State, Federal, city, and town officials as related to emergency scenarios

Ideal Skills and Abilities:

• Operate a computer-based system to monitor and control water conveyance and distribution
• Locally and remotely monitor, analyze, and control pumping plant operations 
• Recognize unusual operating conditions and take appropriate actions 
• Work independently in the absence of supervision 
• Write SOPs

Ideal Knowledge:

• Operations, services, and activities of a water supply, flood control, and environmental stewardship systems 
• Principles, practices, methods, and maintenance requirements involved in the operation of water transmission, distribution, and storage facilities and equipment
• Operational principles and maintenance requirements of pumping facilities and equipment 
• Operational principles of power generation, transmission, and distribution equipment including pipelines, pumps, valves, motors, and generators 
• Valley Water's and regulatory agencies' policies and procedures governing the control and release of water including California Department of Fish and Wildlife, U.S. Bureau of Reclamation, Western Agricultural Processors Association, National Oceanic and Atmospheric Administration (NOAA) Fisheries, Parks and Recreation, Department of Water Resources, Department of Safety of Dams, and Federal Energy Regulatory Commission.
• Occupational hazards and standard safety practices 
• Principles of business writing and report preparation
• Operational characteristics of remote system control devices
• Principles and practices of hydrology and hydraulics

Ideal Training and Education:

Equivalent to the completion of the twelfth grade

Required License or Certificate

Possession of, or ability to obtain, an appropriate, valid California driver's license. Individuals who do not meet the driver's license requirement due to a disability will be considered for a reasonable accommodation on a case-by-case basis.

The possession of a California Water Distribution Certificate (D2 or higher) is desired/preferred

To review the Classification Specification, please click here (Download PDF reader)

Raw Water Operations Unit (Position Code 323)
 
Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date.

 

This position requires the individual to be on-site and is typically not a teleworking position. 

Environmental Programs Department

The Environmental Programs Group is responsible for environmental review of VTA’s capital projects, VTA’s Sustainability Program, and VTA’s Stormwater Management Program.  Environmental review includes preparation of federal and state environmental documents; compliance with environmental laws and regulations; acquisition of regulatory agency permits; management of mitigation plans and programs; and coordination on a wide range of environmental topics.  VTA’s Sustainability Program is responsible for reducing the consumption of natural resources and the generation of greenhouse gases in the provision of transportation services through utility management, transportation electrification, climate action planning, waste reduction, and education. VTA’s Stormwater Management Program is responsible for complying with the National Pollutant Discharge Elimination System permit known as MS4. The Program aims to reduce pollution of local creeks and the Bay through the implementation of best management practices in project design and construction, educational initiatives for staff and the public, and enhanced maintenance and sustainable landscaping.

What You'll Be Doing: 
Definition
Environmental Planner II: Under supervision, an Environmental Planner II manages environmental studies and environmental compliance programs; and assists in the review of land development applications and documents for impact on transportation systems and/or facilities; and supports VTA's sustainability program.

Environmental Planner III: Under direction, an Environmental Planner III performs comprehensive environmental planning, analysis, and administrative duties for transportation projects and environmental compliance programs.

Distinguishing Characteristics
Environmental Planner II: 
This is the journey level in the Environmental Planner class series. Positions at his level are expected to be conversant with relevant environmental laws, regulations, and guidelines in order to achieve compliance of transportation projects. Incumbents conduct environmental analysis of projects in concert with other staff and consultants and may have responsibility for management of the environmental phase of minor projects or for specific portions of larger projects. This classification reviews environmental documents and development applications received from cities/regional agencies for project impact on the transportation system and/or facilities.

Environmental Planner III: 
This is the advanced journey level in the Environmental Planning series. Positions at this level work independently on the largest and most complex projects directing, reviewing, and coordinating the work of assigned project staff, consultants, and representatives of other public agencies in multi-disciplinary teams. Incumbents conduct environmental analyses of transportation projects and programs with minimal supervision and are expected to be conversant in and achieve compliance with relevant environmental laws, regulations, and guidelines.

Positions at this level require the use of initiative and judgment in resolving problems and recommending effective courses of action. This classification is distinguished from the Environmental Planner II classification in that positions in this class may act in a lead capacity over the work of lower level staff and consultants.

Salary
Depending on qualifications, this vacancy may be filled at the II or III level. 
Environmental Planner II: $49.45 - $64.30 Hourly / $3,956.00 - $5,144.00 Biweekly / $102,856.10 - $133,743.90 Annually
Environmental Planner III: $53.95 - $70.15 Hourly / $4,316.00 - $5,612.00 Biweekly / $112,216.00 - $145,911.90 Annually

 

Typical Tasks
Environmental Planner II:

• Plans, coordinates, and reviews the work of a multi-disciplinary professional and technical staff and/or consultants conducting environmental studies of minor complexity;
• Manages and coordinates environmental planning, research and analysis of proposed VTA projects, including the planning, design, and construction phases of capital projects, maintenance and operation of facilities, and issuance of permits;
• Analyzes and evaluates the impact of proposed transportation projects and plans, and provides technical input to project design to mitigate adverse environmental effects and ensure compliance with environmental laws and regulations;
• Organizes, prepares, and processes environmental documents, monitoring and reporting plans, technical reports and responses for transportation projects and plans;
• Prepares scopes of work, schedules, and budgets for program activities, and assists with negotiating consultant contracts;
• Prepares necessary applications and acquires permits from regulatory government agencies in compliance with environmental regulations;
• Coordinates, organizes, and presents environmental matters before commissions, governing bodies and at inter-agency and public meetings;
• Provides status of financial expenditures and account balances;
• Develops rationale for legally defensible nexus between transportation mitigation and project impacts;
• Reviews public and private land development referrals (General and Specific Plans, EIR, Notice of Preparation and Project Applications for Site Development, Planning Development, Subdivision, Zoning Changes);
• Develops cooperative arrangements and agreements between public and private sectors for development projects that impact transportation facilities;
• Performs related duties as required.

Environmental Planner III: 

• Implements federal, state, and local agency environmental laws, regulations, and guidelines relating to the National Environmental Policy Act (NEPA) and California Environmental Quality Act (CEQA);
• Reviews development proposals received from cities/regional agencies and coordinates with various VTA divisions to prepare official VTA recommendations on development conditions and mitigation measures for said proposals;
• Tracks compliance with permit requirements or other regulatory agency conditions for projects;
• Plans, coordinates, reviews, directs, and oversees the work of multi-disciplinary professional and technical staff and/or consultants conducting complex and comprehensive environmental studies;
• Assists in the administration of VTA's Storm Water Management and Sustainability Programs;
• Assists in the development of policies, procedures, and projects that advance sustainability for VTA facilities and assets;
• Assists with the preparation of CEQA and NEPA environmental documents for large and complex planning, design, and construction projects and maintenance and operation of facilities;
• Acts as an advisor on environmental matters to VTA staff;
• Writes, organizes, prepares, reviews, and processes environmental documents, monitoring and reporting plans, complex technical reports, responses, and position statements for a variety of projects, including large and complex transportation-related projects and plans;
• Prepares mitigation monitoring and reporting plans/environmental commitment records;
• Reviews construction plans and specifications to ensure that environmental commitments are incorporated into contract documents;
• Tracks and documents compliance with project environmental commitments prior to, during, and following construction;
• Develops and manages environmental scopes of work, contracts, budgets, and schedules for capital projects;
• Assists with negotiating large-scale, high dollar-value consultant contracts;
• Oversees the work products of consultant staff, including quality control;
• Identifies and prepares necessary applications and acquires permits and authorizations from government agencies;
• Coordinates, organizes, and presents environmental matters before governing bodies, inter-agency committees, and public meetings;
• Performs related duties as required.

 

Minimum Qualifications:

Employment Standards
Environmental Planner II: 
Development of the required knowledge, skills, and abilities is most typically obtained through training and experience equivalent to graduation from an accredited college or university with a four-year degree in environmental studies, natural or physical science, transportation or urban planning, or a related field, and one (1) year of experience in compliance or monitoring of environmental issues. (A Masters Degree in environmental, transportation, or urban planning or related discipline may be substituted for one year of the required experience).

Environmental Planner III:
Sufficient training, education, and experience to demonstrate possession of the required knowledge, skills, and abilities.

Development of the required knowledge, skills, and abilities is typically obtained through a combination of training and experience equivalent to a graduation from an accredited college or university with a four-year degree in environmental studies, natural or physical science, transportation or urban planning, or a related field, and four (4) years of increasingly responsible experience in environmental planning, including preparing and processing environmental documents for compliance with federal, state, and local environmental laws, regulations, and guidelines; managing related environmental compliance and mitigation programs; and reviewing environmental documents and development applications for project impact on transportation systems and/or facilities. (A Masters Degree in transportation or urban planning or related discipline may be substituted for one year of the required experience).

 

Knowledge of:
Environmental Planner II: 

• Concepts, principles, techniques and legal aspects of transportation planning;
• Research and statistical methods;
• Governmental organizations and operations;
• Community interrelationships;
• Basic supervision methods and principles;
• Project management methods and techniques;
• Some positions may require knowledge of travel processes using regional network systems and sensitivity analysis;
• Some positions may require system measures of capacity, congestion, levels of service and traffic engineering techniques.

Environmental Planner III: 

• CEQA and NEPA and associated environmental regulations as applicable to transportation projects;
• Methods of environmental assessment and mitigation;
• Technical aspects of environmental analysis and planning;
• General understanding of storm water laws and regulations;
• Regulatory agency permitting processes;
• Processes for cultural resources consultation;
• Land development regulations and procedures;
• Principles and practices of urban and transportation planning;
• Methods of sustainable business practices;
• Operation of common office equipment including personal computers and common software applications;
• Methods of collaborative problem solving.

 

Ability to:
Environmental Planner II: 

• Analyze issues and numerical measures associated with transportation planning projects, including estimates derived from computer models, estimates of costs and benefits, and public input;
• Estimate and administer budgets for studies and schedule and manage planning projects;
• Perform analysis and make recommendations based on findings in studies, field observation, and public contacts;
• Write correspondence, Board memorandums, planning and technical reports, and fact sheets designed to be understood by all audiences, including the general public;
• Simultaneously manage multiple projects;
• Maintain project objective and integrity when conflicting interests may influence the project outcome;
• Resolve conflicts between contractors and VTA on the interpretation of contractor project responsibilities;
• Communicate effectively, both written and verbally;
• Establish and maintain effective relations with those contacted in the course of work.

Environmental Planner III:

• Effectively plan, organize, and oversee major projects and programs;
• Successfully manage and complete multiple projects concurrently;
• Effectively lead, train, and direct lower level staff and consultants;
• Communicate complex information and strategies, both orally and in writing, to both technical and non-technical audiences;
• Interpret maps, engineering drawings, and technical reports;
• Establish procedures, standards, schedules, and priorities;
• Effectively coordinate problem-solving efforts and resolve issues with planning, design engineering, construction, and facilities personnel, as well as consultants, contractors, and regulatory agencies;
• Prepare, review, and evaluate technical reports and documents for accuracy, project-specific and programmatic applicability, legal sufficiency, and consistency with VTA policies and the policies of our partner agencies;
• Develop and maintain cooperative-working relationships with those contacted in the course of work including professional, governmental, and community officials.

The Department: 

As a community-owned, not-for-profit municipal electric utility, Silicon Valley Power (SVP)has been providing dependable electric service to residents and businesses in the City of Santa Clara since 1896. SVP is the only full-service, vertically integrated, publicly owned utility in Silicon Valley owning generation, transmission, and distribution assets. Silicon Valley Power is not driven by profits, as reflected in its significantly lower utility rates when compared to other private sector utilities. Silicon Valley Power is dedicated to our community, customers, and employees. SVP provides safe, reliable, affordable, and sustainable energy services with an exceptional focus on customer care.

 

Today, SVP owns, operates, and participates in more than 2,000 MW of electric generating resources delivering 4,800 GWh of electricity. SVP is growing due to data center expansion, high-density developments, and electrification initiatives. SVP’s peak load will be increasing from 700 MW to 1300 MW in the next 5-10 years. To accommodate future growth, SVP is implementing a $400 million system expansion and infrastructure replacement plan.

 

The Position:

This is a temporary, as-needed position assigned to the City of Santa Clara’s Electric Utility Department, Silicon Valley Power (SVP). The position is part of the Systems Support Group (SSG), which functions as the technology backbone of SVP and is responsible for critical technology modernization, cybersecurity, and operational support in response to rapid utility growth and evolving regulatory requirements.

We are seeking a highly skilled and experienced Network Engineer to design, implement, and support both enterprise and utility-specific network infrastructure, with a strong emphasis on Cisco technologies. The incumbent plays a critical role in ensuring the availability, performance, and security of the organization’s overall network environment, including the SVP’s utility communication and control systems.
 
In this role, the Network Administrator is responsible for administering and monitoring network services, managing a variety of advanced network and security products—including, but not limited to, Cisco firewalls and intrusion prevention systems- and maintaining compliance with Federal Energy Regulatory Commission (FERC) requirements as well as applicable state and local mandates. This position involves supporting and maintaining complex multi-protocol infrastructure components, including enterprise-grade Cisco firewalls, routers, switches, and wireless controllers. Additionally, it consists of managing secure VPN access, routing protocols, and future zero-trust network access initiatives.

 

As an as-needed employee, this is an "at-will" position, and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants. 

 

Additional Information: 

Applications must be completed in full (e.g., do not write “see resume, NA, or personnel file”). To receive consideration for the screening process, candidates must submit a Resume and certification proof. Incomplete applications will not be considered.

 

Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov. This position is continuous: Applications will be reviewed every week for consideration for the position.  If you are interested in applying, we encourage you to submit your application as soon as possible, before the position closes.

 

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW.  IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT.MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS.  ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. 

 

The salary range for this position is $55.00 - $84.69.  This position may be filled at or near the minimum of the salary range. 

 

Typical Duties:

Network: Design, configure, deploy, and maintain secure enterprise-grade network infrastructure, including routers, switches, wireless controllers, and access points within a large and complex high-availability multi-protocol environment.

 

Network Performance: Proactively monitor network utilization and capacity, and troubleshoot issues related to connectivity, degradation, or failure.

 

Network Security: Design, configure, deploy, and maintain, including but not limited to firewalls, VPNs, IPS systems, and zero-trust platforms, in a highly segmented environment.

 

VOIP: Support VoIP infrastructure to ensure QoS, call quality, and reliability.

 

Cybersecurity: Investigate and produce comprehensive reports on all cybersecurity incidents and threats.

 

Access Control: Maintain a zero-trust security model, implementing strict access controls, multi-factor authentication, and least-privilege principles.

 

Process and Documentation: Maintain accurate documentation of network configurations, diagrams, and change control records to ensure consistency and compliance.

 

Operational Support: Participate in the ticketing queue for service requests and after-hours maintenance windows as needed.

 

Communication: Communicate effectively on technical issues and solutions to both technical and non-technical stakeholders.

Minimum Qualifications:

Minimum Education Requirements: 

Associate degree from an accredited University.

 

Minimum Experience Requirements: 

Three (3) Years of Hands-On experience within an enterprise environment as a Network Administrator, Network Engineer, Sr. Network Engineer, or Network Architect.

 

Desirable Qualifications: 

• Bachelor’s degree in computer science, Information Technology, Engineering, or a related technical field from an accredited University.
• Five (5) Years of Hands-On experience within an enterprise environment as a Network Administrator, Network Engineer, Sr. Network Engineer, Network Architect, or equivalent, preferably within a NERC-CIP regulated public utility.
• Experience administering Cisco ASA & FTD Firewalls, Core Switches, and Edge Routers
• Experience administering HP Aruba Switches and Wireless Controllers
• Certifications: Active (non-expired) professional certifications such as Cisco (CCNA, CCNP, CCIE), Palo Alto (PCNSE), HP Aruba, Azure Cloud, and/or industry-recognized cybersecurity certifications (CISSP, CompTIA Security+, GIAC, etc.).  Proof of active certifications must be uploaded with your application submission.

Knowledge, Skills, and Abilities:  

• Expert knowledge of Cisco IOS, NX-OS, and Cisco firewall administration.
• Expert knowledge of STP, VTP, DTP, HSRP, and GLBP
• Proficient at Layer 3 routing protocols such as BGP, OSPF, and EIGRP.
• Knowledgeable of Industrial communication protocols (DNP3, Modbus, serial comms).
• Security technologies: Firewalls, VPNs, NAC, IPS/IDS, zero-trust frameworks.
• Wireless standards (802.11n/ac/ax/be) across 2.4, 5, and 6 GHz, and enterprise wireless controller management.
• IT/OT Segmentation and Best Practices for Critical Infrastructure Protection.
• Excellent communication skills and the ability to document complex network topologies.
• Excellent troubleshooting and problem-solving skills.
• Ability to clearly explain technical concepts to both technical and non-technical audiences.

 

Other Requirements:  

• Incumbents will have to pass initial and periodic comprehensive background checks, which may include fingerprinting, to meet Federal, State, and/or industry security requirements.
• Incumbents will be required to obtain and maintain any license or certification mandated by Federal or State requirements. They must be able to perform all the essential functions of the job assignment.
• Provide certification achievement date and expiration date, as well as verification (preferred through a digital badge source) within the resume.

 

Federal law requires all employees to verify their eligibility to work in the United States. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa that requires an employer application. 

 

The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status, or any other consideration made unlawful under any federal, state, or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you require assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov. 

The Department: 

As a community owned, not-for-profit municipal electric utility, Silicon Valley Power (SVP) has been providing dependable electric service to the City of Santa Clara residents and businesses since 1896. SVP is the only full service, vertically integrated publicly owned utility in Silicon Valley owning generation, transmission and distribution assets. Silicon Valley Power is not driven by profits, as reflected in its significantly lower utility rates when compared to other private sector utilities. Silicon Valley Power is dedicated to our community, customers, and employees. SVP provides safe reliable, affordable, and sustainable energy services with exceptional customer focus.

 

Today, SVP owns, operates, and participates in more than 2,000 MW of electric generating resources delivering 4,800 GWh of electricity. SVP is growing due to data center expansion, high density developments and electrification initiatives. SVP’s peak load will be increasing from 700 MW to 1300 MW in the next 5-10 years. To accommodate the future growth, SVP is in the process of implementing a $400 million system expansion and aging infrastructure replacement plan.

 

The Position: 

This is a professional position in the classified service assigned to the City of Santa Clara’s Electric Utility Department, Silicon Valley Power (SVP). This position works directly for SVP’s Systems Support Group (SSG) which is the technology backbone of SVP.  SSG is a growing division, we directly support a large range of technology projects and modernization efforts within SVP, including activities in support of the unprecedented load growth of the Utility. 

We are seeking a highly skilled and experienced Network Administrator to design, implement, and support both enterprise and utility-specific network infrastructure, with a strong emphasis on Cisco technologies. The incumbent plays a critical role in ensuring the availability, performance, and security of the organization’s overall network environment, including SVP’s utility communication and control systems.

 

In this role, the Network Administrator is responsible for administering and monitoring network services, managing a variety of advanced network and security products—including Cisco firewalls and intrusion prevention systems- and maintaining compliance with Federal Energy Regulatory Commission (FERC) requirements as well as applicable state and local mandates. This position involves supporting and maintaining complex infrastructure components such as enterprise-grade Cisco firewalls, routers, switches, wireless controllers, such as HP Aruba switches, and RSA Authentication Manager, while also managing secure VPN access and routing protocols and future state zero trust network access initiatives.

The incumbent will oversee DNS infrastructure, support VoIP systems to ensure call quality and reliability, and proactively monitor network performance to detect and resolve issues related to

connectivity, latency, or system failures. The role also requires accurate documentation of network configurations and changes, collaboration with internal teams on infrastructure projects and upgrades, and participation in organizational capacity planning.

In addition, this position supports business continuity by ensuring high availability and disaster recovery capabilities across all network components, investigates and reports on security incidents in accordance with departmental policy or direction from senior management, and provides technical leadership and mentorship to others.

 

Additional Information: 

Applications must be filled out completely (e.g. do not write “see resume, NA, or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Cover Letter and 2) Resume.  Incomplete applications will not be considered.

 

Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov. This position is continuous: Applications will be reviewed on a bi-weekly basis for consideration to the position.  If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.

 

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW.  IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT.MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS.  ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. 

 

The annual salary range for this position is $145 058.04 - $184 915.44.  This position may be filled at or near the minimum of the salary range. 

 

Minimum Qualifications:

EDUCATION AND EXPERIENCE

Minimum Education Requirements: 

Bachelor’s Degree from an accredited college or university with coursework in Computer Science, Engineering, Mathematics, or a related field.

 

Minimum Experience Requirements: 

• Five (5) years of network operations and administration experience in Utility Operations and/or Electric Scheduling or the equivalent, including experience in utility cyber security and facility security.
• Three (3) years of the required experience must have been in a lead position; and
• Three (3) years of the required experience must include operations and maintenance level experience with Synchronous Optical Networking (SONET) equipment installed in utility applications.  

 

Acceptable Substitution: 

Additional qualifying experience may be substituted on a year for year basis for the required education, up to a maximum of four (4) years.

 

License/Certifications: 

Possession of a valid California Class C driver’s license is required at time of appointment and for the duration of employment.

 

Desirable Qualifications: 

• A bachelor’s degree in either Computer Science or Engineering is highly desirable;
• Training in electric utility substation safety standards is highly desirable;
• Specific experience with the General Electric JungleMUX product is highly desirable;
• Experience with any of the following systems is highly desirable:

1. Network Intrusion Detection Systems (NIDS);
2. Virtual machine VMWare environments;
3. Configuration and administration of networks, firewalls, routers, switches ACL policies;
4. Cisco Access Control Systems (ACS) 2-factor authentication; and
5. Lightweight Directory Authentication Protocol (LDAP).

 

Other Requirements:  

• On call for 24/7 support of all critical networking structures, perform troubleshooting and maintenance in active electric substations and taking action to insure the Electric Utility meets the CIP Reliability Standards in its communication and control systems at all times;
• Incumbents will have to pass an initial and periodic comprehensive background checks, which may include fingerprinting, to meet Federal, State and/or industry security requirements;
• Incumbents will be required to obtain and maintain any license or certification mandated by Federal or State requirements; and 
• Must be able to perform all of the essential functions of the job assignment.

 

Follow this link to view the entire Class Specification, which includes more information on Typical Duties and Knowledge, Skills, and Abilities.

 

Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview may be required prior to appointment.

 

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. 

 

VETERAN’S PREFERENCE POINTS: This position qualifies for Veteran’s Preference Points.  Applicants who have separated from service (Active Duty Status) must submit proof of honorable discharge (Form DD214) with their application at time of filing or will be ineligible to have points added to their final score.

 

The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov. 

Assistant Water Resources Specialist I: $112,985.60 - $144,539.20 Annually
Assistant Water Resources Specialist II: $124,696.00 - $159,619.20 Annually

Overview:

The Water Supply Planning team is responsible for Valley Water’s long-range water supply planning to ensure water supply reliability for Santa Clara County, as well as comply with federal and state water supply reporting requirements. The Assistant Water Resources Specialist will perform various technical and administrative assignments to support the analysis, policy development, implementation, and administration of water supply planning efforts and associated plans.   

Our Commitment: 
We are committed to building and sustaining a working environment where all individuals are respected and valued. We believe every member of our team brings unique perspectives that enhance our ability to serve the public effectively. By fostering a workplace with employees from the communities we serve, we broaden our collective understanding of the world around us and strengthen our mission to equitably provide safe, clean water, natural flood protections, and environmental stewardship.

About Valley Water:
Valley Water is a public agency with an operating and capital budget of $964 million, and over 900 employees. With headquarters in San José, Valley Water provides water supply, enhances streams and watersheds through creek restoration and habitat protection, provides flood protection for homes, schools, businesses and roadways, and partners with other agencies to provide trails and open space for the community.

 

Key Responsibilities include, but are not limited to:

• Support the development of Valley Water's long-range water supply plans and regulatory compliance reports, including Water Supply Master Plan (WSMP) and annual reporting; Urban Water Management Plan, and Central Valley Project Improvement Act Report.
• Lead annual updates and reporting to meet federal and state regulatory requirements. 
• Collect and compile retailer water use data and handle data entry and retrieval from Water Supply Planning Database. 
• Research and review relevant studies, policies, and peer agencies’ practices pertaining to water supply planning and present summary and finding to support management needs and planning efforts.
• Respond to information and data requests from stakeholders and public.  
• Support the preparation of meeting materials (agendas, presentations, notes) for Board and Committee meetings and follow up on action items, as well as outreach efforts. 
• Attend relevant workshops, webinars, and meetings and share notes with unit or Water Supply Division.
• Analyze data and information to support project evaluation and develop recommendations.

Ideal Candidate's Background Includes:

Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below.

Ideal Experience:

Assistant Water Resources Specialist Level I: One year of professional level experience with responsibility for water supply planning, water resources management, environmental planning, or hydrology.

Assistant Water Resources Specialist Level II: Three years of professional level experience with responsibility for water supply planning, water resources management, environmental planning, or hydrology.

Ideal Knowledge, Skills, and Abilities for Assistant Water Resources Specialist I:

• Knowledge of principles and practices of water resources management, water supply planning, and hydrology.
• Strong written and oral communication skills.
• Strong analytical and problem-solving skills
• Ability to interpret and summarize information and communicate the findings to a variety of internal and external audiences.
• Ability to adapt to new challenges and learn new skills/knowledge quickly.
• Ability to work both independently and as part of a team in a fast-paced environment with strong initiative and self-motivation.

Ideal Knowledge, Skills, and Abilities for Assistant Water Resources Specialist II (in addition to level I):

• Practices of researching water resources issues, evaluating alternatives, making sound recommendations, and preparing and presenting effective and technical reports.
• Thorough knowledge of principles and practices of water resources management, water supply planning, and hydrology.
• Ability to review and analyze policies, legislation, and environmental documentation and develop recommendations.

Ideal Training and Education:

Graduation from an accredited four-year college or university with major coursework in hydrology, water resources management, civil or environmental engineering, physical sciences, and natural sciences.

 

Required License or Certificate:

Possession of, or ability to obtain, an appropriate, valid California driver's license. Individuals who do not meet the driver's license requirement due to a disability will be considered for a reasonable accommodation on a case-by-case basis.

To review the Classification Specification, please click here

Water Supply Planning and Conservation Unit (Position Code 1086) 
Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date.

 

This position is eligible for a hybrid telework schedule, typically working 40% remote and 60% onsite.

Overview: 

Valley Water seeks a collaborative, detailed-oriented and customer-service focused individual to join the Water Revenue team as a Management Analyst I. The incumbent will be public facing, engaging with water customers and well owners throughout Santa Clara County. As a member of the Water Revenue team, key responsibilities include generating and processing water bills; providing excellent customer service in person, by phone and via email; ensuring all data is processed and captured in an accurate and timely manner; and collaborating with colleagues. The work is cyclical with periods of high volume (annual, semi-annual, and monthly billing cycles) and technical by nature (i.e., unmetered water customers). Ability to navigate multiple systems in the course of daily work is necessary (i.e., databases, files, billing system, GIS resources); bilingual is a plus. Members of the Water Revenue team occasionally go offsite to perform field checks.

Our Commitment: 
We are committed to building and sustaining a working environment where all individuals are respected and valued. We believe every member of our team brings unique perspectives that enhance our ability to serve the public effectively. By fostering a workplace with employees from the communities we serve, we broaden our collective understanding of the world around us and strengthen our mission to equitably provide safe, clean water, natural flood protections, and environmental stewardship.

About Valley Water:
Valley Water is a public agency with an operating and capital budget of $964 million, and over 900 employees. With headquarters in San José, Valley Water provides water supply, enhances streams and watersheds through creek restoration and habitat protection, provides flood protection for homes, schools, businesses and roadways, and partners with other agencies to provide trails and open space for the community.

 

Key Responsibilities include, but are not limited to:

• Customer service: provide exceptional internal and external customer service, in person, by phone, or via email. Engage with well owners, retailers, farmers, and other departments at Valley Water. 
• Revenue collection duties: generate and process bills that may include groundwater, treated water, surface water or recycled water. 
• Technical and detail-oriented: audit all water bills for accuracy. Support other analysts and supervisor as needed. The Water Revenue team manually reviews and audits nearly 6,300 bills each year of which about 80% are for unmetered water customers.
• Administrative tasks: filing, scanning, organizing records, and occasional cashiering duties.

Ideal Candidate's Background Includes:

Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below.

Ideal Experience:

• Two (2) years of experience in revenue collection and customer service.
• Hands-on experience generating, reviewing, and reconciling bills (e.g., water, utilities, or municipal services) with attention to timelines and data integrity.
• Experience with maintaining large datasets, while ensuring accuracy across multiple systems.
• Public sector experience with water districts, utilities, or municipal agencies.

Ideal Skills and Abilities:

• Ability to plan and prioritize work effectively during high-volume billing cycles with competing deadlines.
• Strong accuracy in data entry, billing calculations, and customer correspondence.
• Ability to understand current procedures and suggest enhancements to improve efficiency and consistency.
• Ability to navigate between billing software, databases, file management systems, and other internal applications in the regular course of daily work.
• Ability to handle customer inquiries with professionalism, empathy, and clarity (via phone or email, and in person). 
• Establish and maintain effective working relationships with those contacted in the course of work.
• Bilingual, especially Spanish speaking, is a plus.

Ideal Knowledge:

• Knowledge of financial or billing software.
• Understanding of basic accounting or revenue collection principles.

Ideal Training and Education:

Equivalent to a Bachelor’s degree from an accredited college or university with major coursework in public administration, business administration, accounting, finance, or a related field. 

Substitution:

Directly related experience may be substituted for the college requirement on the basis of one and one-half years of experience for one year of education to a maximum of four years.

Required License or Certificate

Possession of, or ability to obtain, an appropriate, valid California driver's license. Individuals who do not meet the driver's license requirement due to a disability will be considered for a reasonable accommodation on a case-by-case basis.

To review the Classification Specification, please click here (Download PDF reader)

Financial Planning & Revenue Collection Unit (Position Code 683) 
Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date.

 

This position is eligible for a hybrid telework schedule, typically working 40% remote and 60% onsite, after completion of the probationary period (one year).