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This recruitment is open on a continuous basis and selections may be made at any time within the process. It is recommended to apply immediately. The review of applications received will occur at the end of each month.  

**To receive consideration for the screening process, candidates must meet the below minimum qualifications:

• Graduation from high school or possession of a GED; 

AND

 

• The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or

OR

• Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; 

OR

• Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara.

ACCEPTABLE SUBSTITUTION: Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. Please upload a copy of your certificate. 

The City
The City of Santa Clara is a "full service" city – one of only a few communities in the Bay Area that has its own police, fire, library, recreation, and electric, water, and sewer utilities, as well as all of the other departments and civic amenities expected in a thriving community. Santa Clara is a family-oriented and business-friendly city, led by a city government that has developed an award-winning ethics program and a commitment to fostering public trust. Located in Santa Clara County at the southern tip of San Francisco Bay, about 45 miles south of San Francisco, Santa Clara is a strategic regional hub, convenient to freeways, airports, railroads, expressways, light rail, and other public transportation.

The Department
The men and women of the Santa Clara Police Department take tremendous pride in providing the community with outstanding service through the "Santa Clara Way" of service.  In partnership with the citizens, the team provides law enforcement services with professional and dedicated staff. The team will always identify and resolve problems utilizing all available resources and perform services professionally and with a high level of integrity. To learn more visit our website.   

The Position 
As a Public Safety Dispatcher II, this non-sworn classification dispatches public safety, fire, and emergency medical services out into the community. The successful incumbent will be responsible for receiving incoming calls for police, fire, or medical assistance and dispatch necessary units. This classification is distinguished from the Public Safety Dispatcher I by a broader range of responsibility due to a higher level of experience and training.  

Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment. 

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESDIES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. 

 

DISTINGUISHING CHARACTERISTICS

This is the journey-level classification in the non-sworn flexibility staffed Public Safety Dispatcher I/II series. Incumbents are expected to work independently and exercise judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the class of Public Safety Dispatcher I in that the latter is the entry level class where incumbents are trained on full range of dispatch functions under immediate supervision. This class is distinguished from the Senior Public Safety Dispatcher in that the latter has full responsibility for supervising a shift of Public Safety Dispatchers I/II.

 

 

Typical Duties

 

Each position in this classification may not include all the duties listed below, nor do the examples cover all the duties that may be performed.

• Operates base radio console equipment, transmitting and receiving routine and emergency messages
• Receives emergency and routine requests for services from the public via 9-1-1, alternate emergency lines, and business lines
• Dispatches appropriate emergency vehicles, equipment and personnel in response to those requests, in accordance with established policies and procedures
• Coordinates emergency operations between various departmental personnel and equipment
• Operates data terminals for information pertaining to daily public safety operations, and general emergency services
• Maintains written logs, files, and computer information in the prescribed manner
• Updates computer files and performs other clerical functions and tasks as directed
• Performs other related duties as assigned

 

 

Minimum Qualifications

 

EDUCATION AND EXPERIENCE

• Graduation from high school or possession of a GED; and
• The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or
• Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; or
• Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara.

ACCEPTABLE SUBSTITUTIONS

• Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience.

DESIRABLE QUALIFICATIONS

• Classroom education involving fire science or law enforcement related studies.

LICENSES/CERTIFICATES

• Possession of a valid California POST Public Safety Dispatcher Basic Certificate and a valid Medical Priorities Dispatching System (MPDS) Certificate are required prior to the completion of the probationary period.

OTHER REQUIREMENTS

Must be able to perform all the essential functions of the job assignment. All candidates will be required to pass a City background investigation, which will include fingerprinting and may include polygraph and/or psychological testing.

PERMANENT CITY EMPLOYEES PREFERENCE POINTS
Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to his/her final score. 

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. 
 

 

Knowledge, Skills, and Abilities

 

Knowledge of:

• General public safety radio and telephone communications systems
• Police and fire emergency procedures
• Primary roads, streets, highways, major buildings, and public facilities within the City's boundaries

Skill in:

• Reading and interpreting maps; and maintaining accurate records

Ability to:

• Read, write, spell, and speak in clear, concise English
• Learn correct telephone answering techniques, policies and procedures
• Operate computer-aided dispatch (CAD) system with sufficient speed and accuracy to document field activity and create calls for service within response criteria guidelines
• Analyze situations quickly and accurately, while taking effective action to assure public safety provider and citizen safety
• Follow verbal and written instructions
• Communicate clearly and distinctly using radio and telephone equipment
• Maintain composure and work accurately in emergency situations
• Work in a team-based environment and achieve common goals
• Establish and maintain tactful, courteous, and effective working relationships with those contacted during the course of work, including the general public
• Work in a confined area, wearing a headset which restricts physical movement about the work area
• Accurately enter information into the CAD system while simultaneously receiving information by phone or radio
• Retrieve data from CAD terminal or other keyboard device, maintain appropriate documentation of previous events, details, and conversations
• Work in a highly structured environment where all communications are recorded or documented and reviewed as public record
• Handle multiple priorities and organize workload
• Extract information or data from other computer systems
• View multiple video display terminals for extended periods of time in low variable light conditions
• Distinguish and interpret the meaning of colors on video display terminals
• Distinguish and comprehend simultaneous communications from several sources
• Work continuously or uninterrupted as required, standing or sitting for extended periods of time
• Perform with a high standard of customer service, professional conduct, and civic responsibility
• Use emergency medical questioning techniques and provide medical instructions via telephone when required
• Type at a net rate of 35 wpm on a computer keyboard

Additional Information: 
You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a complete City Application and meet the below minimum qualifications:

• Graduation from high school or possession of a GED; and
• The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or
• Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; or
• Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara.

ACCEPTABLE SUBSTITUTION: Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. Please upload a copy of your certificate. 

Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov.  This position is continuous: Applications will be reviewed at the end of each month for consideration to the position.  If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.

The City of Burlingame is accepting applications for the position of  Per Diem Communications Dispatcher

This application is for Part-Time employment only.

Our diverse family of employees welcomes you to apply. We are a small city that gets a lot done, and each member of our team is vital to our success as an organization.

We recently asked our employees what they enjoyed most about working for the City of Burlingame, and their responses fell into five general categories:

• Colleagues
• Community
• Location
• The Work
• The Benefits

Browse the Burlingame Welcome Brochure for more information about why employees love  working here or view our City of Burlingame is a Great Place to Work Video: 

Welcome Brochure 

City of Burlingame is a Great Place to Work Video

For more detailed information regarding the minimum qualifications and essential functions of the position, please review the Communications Dispatcher job description.

Please click on the Job PDF to view the announcement.

THE POSITION

Tri-City looking to fill a unique opportunity for Clinical Supervisor I/II who oversees our Internship Program within our Wellness Center. The Clinical Supervisor I position will report to the Wellness Center Manager and will provide administrative and clinical supervision for 4-8 interns year-round. 

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Coordinate and oversee the operational activities as they pertain to the Master of Social Work (MSW) Student Internship Program;

• Develop, implement, and evaluate the field internship curriculum for 1st and 2nd year MSW interns;

• Assist with required monthly, quarterly reports, annual updates and other analysis and evaluations for assigned projects by analyzing and interpreting program data.

• Develop Wellness Center programming that is responsive, relevant and focused on promoting recovery and wellbeing for families and persons living with the impact of mental illness; including crisis intervention and special projects

• Collaborate with persons with lived experience, Tri-City communities, agencies, schools and local advocacy organizations;

• Recommend project updates to correspond with consumer and community needs, funding, and available resources.

• Other duties as assigned.

Are you looking for a great opportunity to connect with your community? Do you want to see first-hand what it’s like to engage in active, multi-generational work that directly contributes to the well-being of our Mill Valley youth?  If you answered yes, then you belong with Mill Valley Recreation! With our team, you will create memorable experiences while cultivating new and lasting connections within our greater Southern Marin Community. You will have the opportunity to grow and learn through consistent, quality training and apply your skills through direct hands-on experience in a professional and fun environment.  

Must be 17 years of age or older to apply for this position. 

DEFINITION: Under general supervision, provide for the well-being and safety of children with special needs in a fun, summer camp environment.  Collaboratively with the wider Arts and Recreation department, we strive to have a meaningful impact on the lives of our participants while providing creative programs offered in an inclusive, fun, and innovative environment.

EXAMPLES OF DUTIES:

The following duties are essential to the success of this position:

• Demonstrate excellent customer service and communicate effectively with co-workers, parents, and campers. 
• Possess strong leadership skills in one or more of the following areas: arts, crafts, sports, playground games, drama, songs/music, nature or special events. 
• Manage the task of checking in and checking out each child to the proper guardian. 
• Encourage good behavior and appropriate manners. 
• Encourage active play, read books and provide a safe and nurturing environment. 

• Ability to lead groups of campers in various day camp activities and help with transitions between activities. 
• Motivate campers through example. 
• Must be a team player and have the ability to work independently with minimum supervision. 
• Create and maintain a positive day camp environment for campers with special needs. 
• Accurately maintain attendance records and head counts. 

• Practice proper hygiene, with oneself and children, to deter the spread of disease (colds, flu, etc.). 
• Respond professionally to emergencies, provide care according to the level of training.  
• The ability to speak English clearly and understandably. 
• Perform related duties as required. 

TRAINING & EXPERIENCE: Any combination of education, training, and experience that provides the required knowledge, abilities.

PHYSICAL REQUIREMENTS: Must be able to react quickly to emergencies and perform required lifesaving skills.

PRE-EMPLOYMENT CONDITIONS: Candidates must be 17 years of age or older.  Candidates receiving a conditional job offer must pass a pre-placement fingerprint review. Candidates must be comfortable calling 911 in an emergency and providing care according to the level of training.

PRE-EMPLOYMENT CONDITIONS: Candidates receiving a conditional job offer must pass a pre-placement fingerprint review. Candidates must possess a current CPR/AED and First Aid certificate and be comfortable calling 911 in an emergency.

The City of San Leandro is hiring Police Officers at all levels!

Minimum Requirement Guidelines:  Any combination equivalent to experience and education that would most likely provide the required knowledge and abilities would be qualifying.  A typical way to obtain the knowledge and abilities would be:

Police Recruit Trainee:  High school diploma or legal equivalent (GED) and completion of sixty (semester) college units or ninety (quarter) college units; must be eligible to attend a State of California POST-certified Basic Police Academy; PELLETB T-score of 48 points or higher (dated within one year of application) OR an NTN score for the written exam requirement; AND a WSTB score of 384 points or higher plus 1.5 mile run under 14 minutes.  WSTB results MUST be attached to application for consideration.   NTN scores can be submitted through their website and select the City of San Leandro as the recipient OR attach PELLETB results to application.

For information on how to take the NTN written exam, please visit https://nationaltestingnetwork.com/publicsafetyjobs/index.cfm.

For information on how to take the California POST PELLETB and/or WSTB, please visit https://theacademy.ca.gov/tests.

Police Academy Attendee: High school diploma or legal equivalent (GED) and completion of sixty (semester) college units or ninety (quarter) college units; must be eligible and currently enrolled in a State of California POST-certified Basic Police Academy.  Your State of California POST Academy Verification Letter of Enrollment MUST be attached to application for consideration.

Salary Range for Police Recruit Trainees and Police Academy Attendees:  $6,863 - $8,342/month plus generous benefits

Police Academy Graduate: High school diploma or legal equivalent (GED) and completion of sixty (semester) college units or ninety (quarter) college units; and a valid State of California POST Basic Law Enforcement Academy Certificate dated within 24 months of application submission.  Your State of California POST Academy Certificate MUST be attached to application for consideration.

Police Officer – Lateral:  High school diploma or legal equivalent (GED) and completion of sixty (semester) college units or ninety (quarter) college units; and either a valid State of California POST Basic Certificate and currently work as a Police Officer in a California POST agency OR have worked in the job classification within one (1) year of application, and can show proof of successful completion of the California POST agency-specific field training program.  Qualifying documentation MUST be attached to application for consideration.

Salary Range for Police Academy Graduates and Police Officer – Laterals:  $9,180 - $12,302/month

Police Academy Graduate and Police Officer – Lateral benefits include but are not limited to:

• Shift Differentials of 3% - 5%
• Specialty Assignments 5% (K-9, Traffic, Criminal Investigations, and Professional Standards)
• Educational Incentives (4% for AA or Intermediate POST; up to 8% for BA or Advanced POST)
• Additional Differentials for Bilingual, FTOs, Crime Scene Technician, Drone Operator, Field Technician, Crisis Intervention Training, and Longevity
• Holiday-in-Lieu Pay of 7%
• 1.75% matching contribution of base pay to pretax 457 account

To read complete recruitment bulletins and apply for these exciting opportunities, please visit:
https://www.governmentjobs.com/careers/cityofsanleandro.

EOE
 

NEW BEGINNING WITH THE CITY OF SAUSALITO!

The City of Sausalito is now accepting applications for the position of:

CHIEF BUILDING OFFICIAL

$10,301 - $13,803 Monthly

$123,617 - $165,641 Annually DOQ

Plus an excellent benefits package

OPEN UNTIL FILLED

Are you results-driven and ready to make a difference? Come join, empower, and grow with the City of Sausalito. The Chief Building Official serves as the principal administrative officer of the Building Division. The position directs, assigns, supervises, and plans the activities of the Building Division. The selected candidate will coordinate and direct the resolution of complex development issues and disputes and will serve as the principal enforcement officer of the building and housing codes of the City. In addition, the Chief Building Official will oversee boards and commissions and serve as a member of the City’s Executive Management Team.

The Chief Building Official performs work that is highly complex and often requires intense and exacting mental attention and the ability to reason through and solve complex problems that may affect the ability of the Building and Development Unit to achieve its critical goals and objectives. The incumbent will have extensive contact with public officials, employees, and the general public.

For more information please view the brochure below: 

Position Summary

Under general direction, performs responsible professional level engineering and administrative work in connection with a wide variety of engineering projects. May lead professional and paraprofessional engineering personnel engaged in the planning, design and construction phases of engineering projects.  Assist Directing Civil Engineer in training and providing guidance to Junior through Associate Engineer classifications and Inspector classifications. Responsibilities include: developing, coordinating and executing engineering methods and policies affecting a wide range of engineering activities; regular contact with professional engineering consultants, governmental agencies, involved communities and contractors in connection with complex and difficult engineering  matters; overall oversight and review of detailed and complex engineering calculations, plans, specifications and technical papers; and performs related duties as required.

Essential Responsibilities

• Prepares reports, calculations, design plans, specifications, schedules, cost estimates and other materials related to the planning, design and construction phases of engineering projects and refers them to their supervisor for final approval
• Prepares and refers to the District Engineer or designee, contract documents and agreements for the planning, design and construction phases of engineering projects with professional engineering consultants, contractors, utilities and governmental agencies
• Confers with other departments and agencies relative to engineering projects and work programs to ensure proper coordination of all related activities and responsibilities
• Makes field trips and inspections to resolve serious differences of opinion between engineers and contractors' representatives as they relate to design matters
• Conducts and attends conferences and meetings in connection with planning and design of improvement and construction projects
• Ability to use computers including proficiency with spreadsheets
• Prepares and leads the preparation of a variety of engineering calculations, data and reports in connection with planning, development, and construction of projects
• Makes oral presentations
• Regular and reliable attendance and performance

Minimum Qualifications

Education and/or Experience: 

• Bachelor's degree in Civil Engineering or closely related field
• Five years' progressively responsible experience in design, estimating, specification preparation, contract preparation, related phases of engineering and inspection of construction projects.
• Experience as a lead engineer desirable.

Required Licenses and/or Certification:

• Registration (P.E. license) as a Civil Engineer in the state of California.   Must have a PE license as a Civil Engineer for at least 5 years.
• Must possess and maintain a current and satisfactory driving record. No reckless driving and DUI within the last 7 years. No more than 2 moving violations within the last 3 years.  Operates District vehicles on a regular basis.

Physical Requirements:  

Must inspect construction work on the Golden Gate Bridge, other structures and buildings, climb scaffolds, catwalks and ladders. Work from heights. Work outside in all weather conditions.  Work over water.  Carry harness and test or inspection equipment. Occasionally enter into trenches and other excavations. Vision to read printed materials and a computer screen. Hearing and speech to communicate in person and over the telephone. Routine use of computer, telephone and other office equipment. Ability to travel to District facilities.

Required Knowledge, Skills and Abilities

Working knowledge of: 

• Modern engineering methods and techniques and the strengths and uses of construction materials
• Engineering features of design and construction problems
• Various phases of transportation engineering and systems planning
• Transportation economics and finances
• Factors which influence the impact of transportation facilities on the environment, the community and the economy
• Principles and techniques of administration, personnel management and supervision

Skill in Ability to: 

• Originate, prepare and check: calculations, designs, details, cost estimates, plans, specifications and contract documents
• Meet and consult with professional engineering personnel and public, private and community officials on engineering problems
• Plan and direct the work of others, judge work quality and performance
• Prepare technical correspondence and complete comprehensive reports
• Prepare articles for publication and address audiences effectively
• Analyze situations accurately and adopt an effective course of action

San Mateo County Behavioral Health and Recovery Services (BHRS) is seeking a well-qualified individual for the position of Psychologist I/II-Behavioral Health and Recovery Services. 

There is currently one vacancy on the Central County Adult Mental Health Clinic team in San Mateo.

 

In this position, the psychologist will work as part of a dynamic, multicultural and multidisciplinary team, supporting our culturally diverse San Mateo residents who are diagnosed with a Serious Mental Illnesses and Co-Occurring Disorders.

This Psychologist will conduct admission assessments and evaluation, provide individual and group therapy, crisis intervention, case management, and rehabilitation services to a caseload of adults diagnosed with a serious mental illness.  The Psychologist will also support the psychology doctoral student program and the MSW/MFT graduated internship program at the clinic and provide students with supervision and provide clinical consultation. The Psychologist will work with the team in appropriate discharge planning and coordination of care with other community based organizations.
 
In this position, the psychologist will also administer psychological testing to a small number of clients referred from other BHRS Adult outpatient clinics.

 

What we offer:

• We offer a highly collaborative supportive multi-disciplinary team environment with close partnerships with community agencies
• Very diverse, and rich experiences working with communities of color in the client’s preferred language
• Participation in health equity initiatives to address race disparities
• Opportunities to work with LGBTQ population
• Excellent training opportunities towards licensure, Tuition Reimbursement, Education Leave
• Participation in the Employee Wellness Program and other programs promoting a work-life balance
• Flexible schedules/hybrid telework; up to 2 days a week of remote/telecommuting 
• Commute Alternative Program, Mileage reimbursement and use of County cars
• Completive salaries, comprehensive benefits, including deferred compensation and pension plan for regular employees

 The ideal candidate will have:

• Experience providing psychodiagnostic evaluations to adults who have been diagnosed with a serious mental illness.
• Experience completing case management functions.
• Experience providing assessment and treatment to adults with serious mental illness.
• Experience working in a multi-disciplinary team to develop behavioral management plans for adults with serious mental illness.
• Experience working in a community mental health clinic with adults who have been diagnosed with a serious mental illness.
• Experience supervising doctoral students and organizing the unit’s internship program.
• Ability to develop and maintain effective working relationships.
• Ability to integrate culturally relevant aspects of clinical work into the treatment of patients.
• Ability to effectively communicate both verbally and in writing.
• Bilingual fluency in Spanish, Cantonese, Russian, Mandarin or Tagalog.

Psychologist I is the entry level class in the Psychologist series, providing professional psychological diagnostic and therapeutic services in a county program. Work is generally of a routine nature requiring more direct supervision for the more complex cases. This class is flexibly staffed with Psychologist II and incumbents are expected to advance to the higher level after gaining experience and demonstrating the required proficiency.
 
Psychologist II is the fully experienced journey level class in the Psychologist series providing a full range of professional psychodiagnostic, psychotherapeutic, consultant and training and research work in a comprehensive community mental health program with a high degree of skill and independence.
 
 Psychologist I Salary:
$51.00 - $63.74 Hourly
$4,080.00 - $5,099.20 Biweekly
$8,840.00 - $11,048.27 Monthly
$106,080.00 - $132,579.20 Annually 
 
 Psychologist II Salary:
$55.92 - $69.92 Hourly
$4,473.60 - $5,593.60 Biweekly
$9,692.80 - $12,119.47 Monthly
$116,313.60 - $145,433.60 Annually

 

Application/Examination

Open and Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date, will receive five points added to their final passing score on this examination.
 
A supplemental application form must be submitted in addition to our regular employment application form. Resume or CV will not be accepted as a substitute for the required employment application and supplemental questionnaire.
 
The examination process will consist of an application screening (pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense.
 
IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org to apply.
 

RECRUITMENT SCHEDULE
Apply immediately. This is a continuous recruitment and is open until filled. Selections may be made at any time within the process

 

DEADLINE TO APPLY: This recruitment will remain open on a continuous basis until the needs of the City are met. Applications are reviewed weekly.  Applicants are encouraged to apply immediately.

THE POSITION:

Under general supervision, the Shelter Volunteer Coordinator assists in the planning, organization, implementation and review of the Animal Care Volunteer Program; assists with recruiting, training, scheduling and evaluation of volunteer staff; performs community liaison functions, coordinates public relations activities; humane education programs and performs related work as required.

 

You are:

The ideal candidate will have prior experience as a volunteer coordinator working in an animal shelter. The candidate will have experience handling shelter animals and be able to train volunteers how to safely handle animals. The candidate will have experience in volunteer program development as well as the ability to analyze volunteer program data for retention. The ideal candidate will have some experience using the Chameleon software for animal management.  

 

 

 

Essential Duties

What you will do: 
Duties may include but are not limited to the following:

• Recruits, interviews, recommends, orients, trains and evaluates volunteers; schedules their daily work assignments and activities to assure maximum program coverage and effectiveness; 
• Ensures that all departmental procedures are followed. 
• Under direction from the Animal Services Administrator, responds to volunteer complaints and conflicts that may arise. 
• Maintains a system for tracking volunteer program hours, schedules, skills and abilities, as well as performance measures. 
• Maintains and physically organizes volunteer work areas, files and records. 
• Prepares annual report on volunteer hours and activities.
• Under  general direction, develops and implements policies and procedures for implementing various volunteer, shelter and community programs; works with Animal Services Bureau Administrator to identify needs and opportunities for utilization of unpaid staff, and to design programs to fill those needs.
• Designs and develops training and orientation programs in a variety of areas including volunteer program procedures, applicable laws and department policies, techniques for dealing effectively with the public, and the proper and humane handling of animals. 
• Assists with production and update of volunteer training manuals and volunteer job descriptions. 
• Coordinates ongoing training opportunities for volunteers to enhance their skills and keep them engaged; implements a system to provide volunteers with consistent recognition to increase volunteer retention. 
• Coordinates volunteer meetings and annual Volunteer Recognition event. 
• Coordinates and attends meetings with Volunteer Coordinators from other Animal Care Services and volunteer organizations in the Bay Area.
• Maintains good communication with volunteer staff through personal contact, email and newsletters to keep volunteers apprised of changes, accomplishments and opportunities. 
• Represents the Bureau's various programs to the public and news media through public service announcements, conferences, outreach events and personal contacts with community leaders. 
• Provides Humane Education presentations to local groups, schools and civic organizations.
• Assists with gathering and review of articles for volunteer produced quarterly "All Fur Love" community newsletter. 
• Coordinates the acquisition and distribution of Animal Services Bureau Volunteer uniforms.
• Coordinates and oversees volunteer planning committees for events and fundraisers.
• Performs other essential duties as assigned.

Link to full job description: Shelter Volunteer Coordinator


CORE COMPETENCIES  

Knowledge of:  

• Principal and practices of volunteer work and the operations and functions of municipal animal control or humane society and welfare volunteer programs.
• Community and government services, agencies and resources.
• Principles and practices of basic animal care and concern for the well being of animals.
• Basic animal species types and breeds.
• Basic laws and regulations relating to proper and humane handling of animals.
• Principles of supervision, consensus building and conflict resolution.
• Basic word processing, desktop publishing, spreadsheet and social media applications.
• Ability to: 
  Develop and/ or assist in developing effective volunteer programs, policies and procedures to meet the needs of Animal Services. 
• Recruit, screen, recommend for selection, train and evaluate unpaid staff. 
• Develop and maintain positive effective working relationships with community groups, organizations, co-workers, City departments and the public.
• Communicate effectively with a wide range of clients and agencies.
• Work a flexible schedule; must be able to work weekends and evenings as required.
• Prepare clear, concise written reports, letters and memoranda.

JOB RELATED AND ESSENTIAL QUALIFICATIONS 

Minimum Qualifications

You have: 
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying.  A typical way to obtain the knowledge and abilities would be:

Experience: Two (2) years progressively responsible experience in volunteer program management, public relations, project management or similar field. At least one (1) year of professional animal handling experiences is highly desired.

Education: Equivalent to the completion of the twelfth (12th) grade. Education and coursework related to Public Administration, Animal Behavior, and Veterinary Office Assisting or similar is highly desired.

License: Possess and maintain a valid California Class C Driver's License.

OTHER REQUIREMENTS 
Essential duties require the mental and/or physical ability to: work in a standard office environment and use standard office equipment and current software including power point; work in a field environment in various weather conditions; grasp, perform repetitive hand movements and fine coordination to prepare documents and data using a computer keyboard and mouse/trackball; sit for prolonged periods of time; walk, stand, crouch, reach, twist, turn, kneel, bend, squat, stoop, and safely lift and move equipment and material weighing up to 50 pounds; converse by telephone, by email, in person, and to small or large groups and be clearly understood; read and comprehend legal, technical, and complex documents, interact with the public and all different levels of City staff in and effective and professional manner; not have any serious allergies or fears of animals, and safely drive to various locations throughout the City and County to fulfill assigned duties and to conduct work outdoors. Essential functions must be performed with or without reasonable accommodation.
 

Supplemental Information

BENEFITS AND REWARDS:

Depending on employee group, some of these benefits may include:

• Alternative Work Schedule and/or Telecommuting 
• Vacation - 80 hours minimum
• 15.5 Paid Holidays
• Generous employer contribution for Health, Dental and Vision coverage
• CalPERS Defined Benefit Retirement Plan (2.5% at 55 for Classic CalPERS members | 2.0% at 62 for New CalPERS members | 3.0% at 50 for Classic Safety members | 2.7% at 57 for New Safety Members) - No Social Security participation.
• Life and Disability Insurance and Paid Leave
• Flexible Spending Accounts
• Tuition Reimbursement
• Health and Wellness Reimbursement
• Professional Development Reimbursement
• 457 Deferred Compensation Plan (employee paid)

SELECTION PROCEDURE

Apply - submit a completed City of Hayward job application, license, and responses to the Supplemental Questionnaire, which fully describe the nature of their professional experience and qualifications.

Application Review - 

A. Minimum qualifications
B. Completion of the supplemental questionnaire

The rating of the supplemental questions may determine application status and/or rank on the eligible list. Applications submitted without all required materials will not be considered.

Job Related Testing  -

A Supplemental Questionnaire Review will be conducted every few weeks until the position is filled.

The examination process will result in a ranked eligible register of candidates for hiring consideration by the department derived from any of the exam processes mentioned above.

Department Interviews - Actual hire depends on success in the departmental selection process.  Include specific or approximate dates here.

Candidates under final consideration for employment with the City should expect to undergo an employment background/reference check that may include, but is not limited to: employment history verification, medical evaluation, confirmation of educational credentials and degrees, licenses including driver's license, registrations, certificates, and other credentials as part of the appointment process. Some positions, depending on the nature of the work, also require a credit check and a review of Summary Criminal History obtained from the State Department of Justice through Live Scan Fingerprinting.
Applicants will be notified electronically via Government Jobs as to their status in the selection process.  It is the responsibility of the applicant to ensure they can receive email notice from Neogov/Government Jobs and the City of Hayward.

The City of Hayward reserves the right to modify the selection process as necessary to conform to administrative or business necessity.

APPLICATIONSCandidates are encouraged to apply online at www.hayward-ca.gov under the Current Vacancies tab or at www.GovernmentJobs.com.  Paper applications can be obtained by visiting the Human Resources Department at Hayward City Hall located at 777 B Street, Hayward, CA  94541.  Office hours are Monday through Friday, 8 a.m. to 5 p.m. 

Apply prior to the closing time of the job announcement and allow at least one (1) hour to submit your application if you are a new user to the system.  Our on-line application system is provided by Government Jobs. If you have problems while applying online, please contact the Government Jobs Help Desk at  (855) 524-5627.
 

The City of Hayward is an Equal Opportunity Employer

&

A Certified Age Friendly Employer

Learn more about the mission of the Age Friendly Institute here