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We invite applications for the position of: Lifeguard/Swim Instructor

$20.06-$21.89/hour

$21.05-$25.15/hour with WSI

Open until filled

The City of San Mateo Parks and Recreation Department is looking responsible, enthusiastic, and team-oriented individuals to join our Aquatics Team!

Qualifications:

Applicants must be at least 15 years old and able to obtain a work permit if under the age of 18. Candidates must complete and pass the American Red Cross Lifeguard Training course, including Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certification, by June 1, 2026. While not required, Water Safety Instruction (WSI) certification is highly desirable.

Lifeguard Job Responsibilities:

• Ensure Patron Safety: The primary responsibility of a lifeguard is to protect lives by preventing injuries and accidents. This includes remaining alert and vigilant, actively monitoring the pool and surrounding areas, recognizing hazards early, and responding quickly and effectively to emergencies—including water rescues, CPR, and first aid.
• Enforce Rules Consistently: Lifeguards help patrons stay safe by enforcing facility rules fairly and consistently. This involves monitoring behavior, addressing unsafe actions, and educating patrons about safe practices.
• Maintain a Clean and Safe Facility: Lifeguards assist with daily maintenance and cleanliness of the facility. Tasks may include checking and recording chemical levels, organizing and inspecting equipment (including rescue buoy, Shepard's hook, First Aid pack, etc...), picking up trash and debris, and reporting or addressing unsafe facility conditions.
• Availability: Ability to work a minimum 25 hours a week from June 15th – August 9th, including some weekends. Pre-planned and approved vacation requests may be accommodated.

Swim Instructor Job Responsibilities:

• Provide Instruction Across Levels: Teach swim lesson participants across a range of skill levels, following established curriculum and safety standards.
• Ensure Participant Safety: Maintain constant awareness and create a safe learning environment for all participants within your class.
• Maintain Professional Class Operations: Arrive prepared and work all scheduled hours, begin and end classes on time, stay afterward to answer participant or parent questions, and ensure all equipment and supplies are properly cleaned.
• Assess and Support Student Progress: Instruct, observe, and evaluate students’ skills and progress throughout the session, providing clear feedback and guidance.
• Complete Required Documentation: Accurately complete and submit report cards, skills sheets, attendance records, and any other required documentation on time.

Schedule:

                Interviews:                            Between March and May 2026

                In-Service Training:              June 8th – 12th (Mandatory Attendance)

                Summer Session:                 June 15th – August 9th

                Weekly In-Service:               Every Other Friday 9:30am-12:30pm

                Programming Daily Hours: (scheduled shifts may vary)

                                M-F         9:45am-7:00pm

                                Sat           9:45am-5:15pm

                                SU           12:45pm-5:15pm

Are You Interested? Apply!

Applications can be found on our website at www.cityofsanmateo.org, on-line at www.calopps.org or at City facilities to e-mail to Mburwell@cityofsanmateo.org If you have any questions, contact Community Services Supervisor, Michelle Burwell via email or 650.522.7475.

 

Fine Print Prior to hire, candidates will be required to successfully complete all pre-employment requirements, including  reference checks, a Department of Justice (DOJ) and Federal Bureau of Investigation (FBI) Live Scan fingerprint background check, and Tuberculosis (TB) clearance. The policy of the City of San Mateo is to grant equal employment opportunity to all qualified persons without regard to race, color, sex, age, religion, ancestry, physical or mental disability, sexual preference, marital status, or national origin.  It is the intent and desire of the City of San Mateo that equal employment opportunity will be provided in recruiting, hiring, training, promoting, wages, benefits, and all other privileges, terms and conditions of employment.  In compliance with the Americans with Disabilities Act, applicants requiring accommodations for any part of the testing or recruitment process must notify wleopoldino@cityofsanmateo.org or (650) 522-7265 seven (7) days in advance of the deadline for the part of the process requiring accommodations.  Do not upload any documents related to your request for accommodation in CalOpps.  The City of San Mateo complies with employment provisions of the Americans with Disabilities Act.

 

A 2.5% supervisory differential will apply. 

Overview: 

Valley Water is seeking a strategic and collaborative leader to serve as the Real Estate Asset Administrator (Supervising Program Administrator), responsible for overseeing the stewardship, compliance, and operational integration of the district’s extensive land portfolio, including fee-owned lands, conservation properties, and easement interests. This role will guide policy implementation, interagency coordination, and programmatic improvements to ensure that Valley Water’s lands are managed to support flood protection, water supply reliability, environmental stewardship, and public access objectives consistent with District policies and regulatory requirements.  This position plays a key leadership role within the Real Estate Services function and works closely with Operations & Maintenance, Watersheds, Environmental Planning, Legal, and external partners such as cities, counties, and open space agencies.

Our Commitment: 
We are committed to building and sustaining a working environment where all individuals are respected and valued. We believe every member of our team brings unique perspectives that enhance our ability to serve the public effectively. By fostering a workplace with employees from the communities we serve, we broaden our collective understanding of the world around us and strengthen our mission to equitably provide safe, clean water, natural flood protections, and environmental stewardship.

About Valley Water:
Valley Water is a public agency with an operating and capital budget of $964 million, and over 900 employees. With headquarters in San José, Valley Water provides water supply, enhances streams and watersheds through creek restoration and habitat protection, provides flood protection for homes, schools, businesses and roadways, and partners with other agencies to provide trails and open space for the community.

Key responsibilities include: 

• Serve as the primary program liaison with cities, Santa Clara County, and partner organizations regarding joint use of Valley Water lands for recreation.
• Lead negotiations and implementation of land management–related agreements, including joint use agreements, master license, and master partnership agreements, with partner agencies. 
• Identify and address land stewardship opportunities such as encroachment remediation, site stabilization, access improvements, fencing, signage, restoration, and compatibility upgrades to support flood protection and watershed management objectives. 
• Lead and manage the evaluation and disposition of surplus or underutilized District lands, consistent with Valley Water policies, statutory requirements, and long-term operational and environmental needs.
• Prepare Board memoranda, resolutions, and supporting documentation to facilitate approval of surplus land declarations and subsequent disposition transactions.
• Support the development and ongoing enhancement of a comprehensive database to track and manage maintenance of flood protection and other watershed assets.

Ideal Candidate's Background Includes:

Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below.

Ideal Experience:

Six (6) or more years of progressively responsible experience in public agency land management, real estate services, right-of-way, natural resources stewardship, or a related program. 

Experience working with multiple stakeholders including local and state public agencies, private parties, and other stakeholders.

Ideal Skills and Abilities:

• Ability to independently manage and administer a complex, districtwide land stewardship, and property rights program, including policy development and strategic planning.
• Demonstrated ability to negotiate and administer complex interagency, joint-use, and public-private partnership agreements involving public property.
• In-depth knowledge of land rights (fee, easements, licenses) and public agency land stewardship responsibilities.
• Ability to balance operational needs, environmental commitments, and third-party requests on District lands.
• Strong negotiation, facilitation, and conflict-resolution skills.
• Excellent written and verbal communication skills, including preparation of Board-level materials.
• Ability to manage multiple priorities and provide sound, defensible recommendations on complex land use issues.
• Experience integrating land records and real estate data with GIS-based asset management systems and web mapping tools.

Ideal Knowledge:

• In-depth knowledge of land rights (fee, easements, licenses) and public agency land stewardship responsibilities.
• Knowledge of applicable federal, state, and local laws and regulatory requirements governing public land management and surplus property processes (e.g., Surplus Lands Act).

Ideal Training and Education:

Equivalent to a bachelor’s degree from an accredited college or university with major course work in business administration or a related field. 

Substitution:

Directly related experience may be substituted for the college requirement on the basis of one and one-half years of experience for one year of education to a maximum of four years. 

Required License or Certificate Possession of, or ability to obtain, an appropriate, valid California driver's license. Individuals who do not meet the driver's license requirement due to a disability will be considered for a reasonable accommodation on a case-by-case basis.

To review the Classification Specification, please click here

Real Estate Services Unit (Position Code 947)
Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date.

This position is eligible for a hybrid telework schedule, typically working 40% remote and 60% onsite.

We offer a wide range of meaningful career opportunities with potential for growth, training and development, competitive salaries, flexible work schedules, paid time off, and robust benefits. The Redwood City team is guided by core values of excellence, integrity, service, collaboration, inclusion, and innovation.     Inherent in these values is a great organizational culture based on trust, strong and supportive leadership, respect, risk-taking, empowerment, and effective communication. The community is known for its inclusivity, strong engaged neighborhoods, and civic pride. The City works diligently to maintain positive and productive relationships with community partners, together providing outstanding services, programs and opportunities for residents and businesses. This mix of tradition and progress, community and diversity, makes Redwood City an extraordinary place to work and call home. If you’re looking to grow your career or make valuable contributions as a part of the Department of Engineering and Transportation that fosters innovation, creativity and collaboration, we hope you’ll apply. 

ABOUT THE POSITION

The City of Redwood City’s Engineering and Transportation Department invites you to apply for the position of Part-Time Contract Senior Transportation Planner.  The current opening is a contract position for a two-year term with a focus on managing multi-use trail projects including planning, feasibility studies, environmental coordination, and engineering design. The position requires working with regulatory agencies on environmental clearance process.

Examples of projects may include but are not limited to the following: Seaport Boulevard Path, and Bay Trail Gaps in Redwood City.

The County of San Mateo Human Resources Department is seeking qualified candidates for the position of Human Resources Technician (HR Tech). This recruitment is designed to establish an eligible list to fill current and future vacancies across multiple Human Resources divisions, including two current openings in the Employee Benefits and Wellness Division.

 

This is an excellent opportunity for individuals interested in building or advancing a career in public sector human resources, particularly in environments that integrate HR systems, data, and customer service to support a diverse and dynamic workforce.

 

Human Resources Technicians perform a wide variety of technical and paraprofessional duties in support of the County’s HR operations, contributing to innovative service delivery and a high-performing organization.

 

HUMAN RESOURCES DIVISIONS

Human Resources Technicians support a variety of specialized divisions within the Human Resources Department, each playing a critical role in delivering services to employees, departments, and the public.

 

Employee Benefits and Wellness administers the County’s comprehensive benefits programs and provides direct support to employees and retirees. This includes customer service, benefits education, eligibility determination, coordination with vendors and healthcare providers, and analysis and reporting of benefits data.

 

Equal Employment Opportunity (EEO) and Diversity, Equity, and Inclusion promote a fair and inclusive workplace by supporting compliance with employment laws, advancing equity initiatives, and assisting with programs that foster a respectful and diverse work environment.

 

Employee and Labor Relations serves as a strategic partner to departments by providing guidance on employee performance and conduct, interpreting labor agreements and policies, and supporting the resolution of workplace issues and investigations.

 

Human Resources Information Management (HRIM) supports the County’s HR systems and workforce data, including maintaining HR information systems, supporting system users, managing access and security, running reports, and contributing to workforce analytics and data-driven decision-making.

Classification and Compensation manages a competitive and fair compensation system, as well as standardized and equitable classifications that define the scope and skills required of all County jobs.

 

Risk Management and Workers’ Compensation focuses on employee safety and well-being by supporting workers’ compensation programs, managing claims processes, and assisting with compliance and risk mitigation efforts.

 

Talent Acquisition manages recruitment and selection processes to attract and hire a qualified and diverse workforce. Responsibilities include coordinating recruitments, supporting examinations, managing applicant tracking systems, and assisting with outreach and recruitment marketing strategies.

 

Training and Development supports employee growth through training programs and professional development initiatives, including coordinating training logistics, managing learning management systems, tracking participation and outcomes, and supporting the delivery of learning opportunities across the organization.

 

Workforce Engagement and Community Partnerships supports the County’s workforce and the community through talent pipeline and internship programs designed to foster equity and inclusion; organizational development and employee retention programs.

 

Mail Services distributes internal and postal mail for all County departments; and provides accurate, timely, and cost-effective services to enhance communication and operational efficiency across the County.

 

Strategic Support and Partnerships advances department-wide initiatives and organizational priorities by supporting projects, partnerships, and programs that enhance HR service delivery and organizational effectiveness.

 

Each division offers opportunities to work with HR systems, data, and customer-focused services.

 

 

THE CURRENT OPPORTUNITY: EMPLOYEE BENEFITS AND WELLNESS

 

There are currently two vacancies within the Employee Benefits and Wellness Division, one is a regular, classified position and the other is a limited term position. Limited term positions are full-time fully benefited, temporary positions. Limited term employees receive medical and dental benefits, like regular employees, and a defined contribution retirement plan (401-A).  This current limited term position is funded for up to one year. 

 

The Employee Benefits and Wellness division administers comprehensive benefits programs and provides direct support to County employees and retirees.

 

Key Responsibilities of the Human Resources Technician:

• Provide frontline customer service via phone, email, and in-person support regarding employee benefits
• Conduct benefits education sessions, trainings, and presentations
• Interpret and explain benefits programs, eligibility, and policies
• Reconcile benefits reports and assist with audits
• Develop dashboards and reports using Excel and other tools
• Analyze and communicate complex benefits data in a clear and concise manner
• Support events such as the annual Benefits Fair
• Collaborate with vendors, healthcare providers, and internal stakeholders

 

THE IDEAL CANDIDATE

We are seeking candidates who are passionate about continuing a career in human resources and who value the role of human resources in creating and retaining a well-qualified, engaged, and high-performing workforce.

 

Successful candidates will demonstrate these competencies:

• Strong customer service skills and commitment to public service (Call center experience is helpful but not required)
• Organized, efficient, and capable of working independently within established guidelines
• Intermediate to advanced Excel skills (pivot tables, formulas, data visualization)
• Ability to manage and interpret large datasets
• Strong communication skills, both orally and in writing, with the ability to engage effectively and present comfortably with a large and diverse audience
• Knowledge of HR-related systems and applications and a willingness to embrace technology
• Ability to quickly learn new processes, policies, and systems
• Team-oriented mindset and the ability to work effectively with a wide variety of personalities
• Flexibility and adaptability in a fast-paced, dynamic environment
• Initiative and accountability for completing work accurately and timely
• High attention to detail and sound judgment when handling sensitive and confidential information

 

QUALIFICATIONS

Education and Experience:
Any combination of education and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to qualify is:

• Three years of increasingly responsible administrative support work
• At least two years of human resources-related experience

 

Knowledge of:

• Principles and practices of human resource/personnel administration and management
• Federal, State, and local legislation involving human resource/personnel functions
• Organization, procedures, and operating details of the County or similar public agencies
• Correct English usage, spelling, grammar, and punctuation
• Modern office methods, procedures, and equipment, including computer systems and HR-related programs and applications

 

Skill/Ability to:

• Work independently with minimal supervision
• Employ good judgment and make sound decisions in accordance with established procedures and policies
• Learn and interpret laws, rules, and regulations
• Communicate effectively both orally and in writing
• Understand and carry out oral and written directions
• Achieve operating efficiency in an administrative office environment
• Work under pressure and meet deadlines
• Establish and maintain positive and cooperative working relationships with employees, departments, and the public

Application/Examination

Anyone may apply. Current San Mateo County and San Mateo County Superior Court employees with at least six months (1040 hours) of continuous service in classified regular, probationary, SEIU or AFSCME represented extra-help, or temporary positions prior to the final filing date will receive five points added to their final passing score on this examination.

 

Applications for this position will only be accepted online. If you are currently on the County's website, you may click the 'Apply' button. If you are not on the County's website, please apply at https://jobs.smcgov.org.

 

The supplemental questionnaire must be submitted in addition to our regular employment application form.

 

The examination process will consist of the following:

• Pass/Fail Application Screening (which may include a short phone interview screening) where your submissions are evaluated for relevance to the position and needs of the County
• Civil Service Panel Interview, which will determine your ranking on an eligible list and referral to the hiring manager for consideration, should you pass the interview. Depending on the number of applicants, the interview may be waived, and eligibility list ranking will be based on the Application Screening

 

All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination process. All examinations will be given in San Mateo County, California, and applicants must participate at their own expense.

 

~ TENTATIVE RECRUITMENT SCHEDULE ~
Deadline for Applications: April 29, 2026, at 11:59 PM
Application Screening: May 5-7, 2026
Panel Interview: May 18-19, 2026

 

ABOUT THE COUNTY OF SAN MATEO

The County of San Mateo serves a diverse population of over 750,000 residents and is centrally located between San Francisco, San Jose, and the East Bay. We are committed to fostering an inclusive workplace and building a workforce that reflects the communities we serve.

 

We encourage applicants from diverse backgrounds and lived experiences to apply.

 

If you are looking to grow your HR career while contributing to meaningful public service, we encourage you to apply.

 

The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels.

 

 

HR Contact: Chet Overstreet (04162026) (Human Resources Technician – Confidential) 

 

Description

 

San Mateo Medical Center is currently seeking one Full-Time Case Management Nurse to focus on Utilization Review.
 
At San Mateo Medical Center, we are always seeking ways to enhance the already impressive services we offer. This dedication to excellence is reflected in the exceptional care we provide and the extraordinary professionals who provide it. Here, you will have the chance to develop your talents with a skilled team of people who actively support and encourage each other's success. If you are ready to open new doors for your career, join us today!

 

Exciting news! Candidates have the opportunity to receive a sign-on bonus of up to $30,000. First-time external new hires, or current staff promoted internally or from other County departments into a regular Clinical Nurse-Case Management position in San Mateo Medical Center (SMMC) may be eligible to receive a sign-on bonus of up to $30,000 (subject to discontinuation at any time). The sign-on bonus will be in 3 phases and will be prorated for part-time. 

The Case Management Nurse -Utilization Review will manage patient admission and ongoing stay reviews for patients with chronic or complicated medical conditions and oversee appeals with third-party payors. The incumbent will be responsible for retrospective and concurrent Utilization Review activities and for monitoring order status accuracy, documentation, and clinical compliance, in accordance with State and Federal regulations. In conjunction with other members of the health care team, the Case Management Nurse is accountable for timely coordination of quality health care services to meet the patient's health care needs across the continuum of care. This position requires knowledge of the adult, and geriatric populations.
 
The ideal candidate will possess one or more of the following:

• At least two years of recent, direct, and proven experience in Nurse Case Management in an acute care setting or at least two years of acute care hospital nursing experience. 
• At least two years of experience with industry published standard level of care (i.e. InterQual or Milliman, etc.).
• InterQual interpretation and application of health industry utilization review criteria
• Experience providing the full range of Case Management nursing duties and responsibilities
• Ability to conduct daily Utilization Reviews to assess whether patients meet medical necessity criteria
• Experience working with multi-disciplinary teams to collaborate on appropriate level of care based on Utilization Review outcomes
• A Basic Life Support (BLS) certificate.
• Experience working with diverse, underserved populations.

NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.

 

Examples Of Duties

Duties may include, but are not limited to, the following:

• Identify problem situations or patient care issues; analyze, interpret, advise and consult with staff and other health care professionals to ensure patient order status reflects the correct level of care. 
• Conduct daily Utilization Reviews to assess whether patient meets medical necessity criteria.  Collaborate with the Clinical Services Manager II and Physician Advisor to support accurate determinations.
• Communicate utilization review findings to the Attending Provider when patients do not meet medical necessity criteria  
• Partner with the Attending Provider to review and determine the appropriate level of care based on Utilization Review outcomes.
• Interpret and modify the system of patient care delivered by evaluating and reviewing standard practices and initiating new procedures.
• Provide consultation and guidance to providers to understand and ensure appropriate care is provided based on patient level of care needs.
• Advise the nursing staff in the establishment and maintenance of records of treatments given and the related progress of each patient for the purpose of analyzing patterns, synthesizing actions and evaluating patient care plans. 
• Resolve unusual or unique patient care problems or situations, which require analytical, interpretative and constructive thinking.
• Formulate and develop plans, procedures and program content designed to meet specifically identified training/educational needs of nursing staff.
• Formulate, and/or collaborate with other health care practitioners to identify relevant clinical problems and conduct research to bring about their resolution. 
• Evaluate nursing research literature and own research findings for implementation and incorporation as appropriate, into patient care activities. 
• Serve as role model and resource person for staff and members of the interdisciplinary team.
• Perform related duties as assigned.

 

Qualifications

Licensure/Certification: 

• Possession of a California license as a Registered Nurse.

Additional Qualifications for Restricted Positions: 
Specific qualifications are required beyond those specified above for the assignments listed below.

Case Management Nurse 
Must have knowledge of and verifiable experience in initiating and coordinating complex discharge plans, appeals for acute days and clinical denials and criteria for lower-level license care. Must have experience with interpretation and application of health industry utilization review criteria. If designated for acute in-patient psychiatry, candidate must have knowledge and verifiable experience in psychiatric patient treatment trajectory and the respective utilization review criteria.

Knowledge of:

• Advanced principles and practices in specialty areas.
• Nurse Practice Act.
• Current nursing and related medical theory and skills necessary to administer nursing care within assigned clinical settings.
• Safety and infection control practices.
• Clinical systems, supplies and equipment.
• Modern principles, techniques, and procedures of nursing.
• Medical terminology.
• Use and maintenance of medical instruments and equipment.
• Use and effects of medicines.
• Public health principles.
• Health promotion and disease prevention.
• Medical research principles and practices.
• Principles of training and education.
• Lean principles and methodologies.
• Data abstraction and utilization.
• Basic statistics for reporting purposes.
• Report writing.
• Regulatory and accreditation requirements for assigned area.

Skill/Ability to:

• Provide leadership and direction to multi-disciplinary medical teams.
• Give direction to staff.
• Evaluate the work of others.
• Develop and present training and continuing education programs.
• Design, evaluate, construct and modify research models; carry out research and present findings.
• Perform the full range of nursing duties and responsibilities.
• Prepare clear and concise medical record documentation.
• Write articles for publication on areas of specialty.
• Identify problems or discrepancies and make suggestions for corrective actions.
• Teach and orient staff.
• Establish and maintain effective working relationships with patients and staff members.
• Communicate effectively. 

Education and Experience:

• Associate Degree in Nursing with two years' clinical experience including one year in a clinical specialty area, or
• Baccalaureate Degree in Nursing or a health-related field with one year of clinical experience including six months in a clinical specialty area, or
• Master's degree in Nursing.

 

Application/Examination

Open and Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, extra-help/limited term positions prior to the final filing date will receive five points added to their final passing score on this examination.
 
The examination will consist of an interview (weight: 100%). Depending on the number of applicants an application appraisal of education and experience may be used in place of other examinations or a screening committee may select those applicants whose education and/or experience appear to best meet the needs of the position based solely on the information provided in the application materials. Because of this screening process, all applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California, and applicants must participate at their own expense.
 

IMPORTANT:  Applications for this position will only be accepted online. If you are currently on the County's website, you may click the “Apply” button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Responses to the Supplemental Questionnaire must be submitted in addition to the standard County employment application form. A resume will not be accepted as a substitute for the required application materials. Online applications must be received by the Human Resources Department before midnight on the final filing date.

TENTATIVE RECRUITMENT SCHEDULE
DEADLINE TO APPLY: Wednesday, April 22, 2026, by 11:59 PM PST
APPLICATION SCREENING: April 24, 2026
COMBINED PANEL/DEPARTMENTAL INTERVIEWS: May 12, 2026

About the County 
San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities.

The County of San Mateo, as an employer, is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.

The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels.

Analyst: Carolyn Burns (040826) (Clinical Nurse - F011)

The City of Foster City is seeking energetic, self-motivated, and organized candidates for the Deputy City Clerk position in the Communications/City Clerk Department. This is an excellent opportunity for someone seeking variety and challenges in a fast-paced environment while providing quality service to the community with a dynamic team. 

This management level position assists the Communications Director/City Clerk in City Council agenda management, the administration of municipal elections and FPPC reporting, organizing responses to Public Records Act requests, executing post City Council meeting follow up, including processing of Council actions and agreements, coordinating the City-wide records management program, and budget operations. The Deputy City Clerk may also provide general support to the Communications Division with public engagement/outreach efforts. 

Education and Experience
Any combination equivalent to experience and education that could likely provide the required knowledge, skills and abilities. A typical way would be:

Education: Equivalent to completion of the twelfth (12th) grade supplemented by course work in public administration or a closely related field.

Experience: Five (5) years of increasingly responsible clerical experience in a municipal organization of which at least two years have involved providing administrative office support services at the division or departmental level in a public agency.

To review the full job announcement click on the "Foster City Deputy City Clerk Flyer" below.

Selection Process
Applications will be reviewed for relevant education, experience, training and other job related qualifications. Based upon a review of employment applications received, a limited number of the qualified applicants will be invited to participate in the examination process.

The process will consist of an Oral Panel Interview (weighted 80%) and a written exercise (weighted 20%). An eligibility list will be established from those who pass the examination process with a score of 70% or higher. Current and future vacancies may be filled from this list. The list will remain in effect for at least one year unless exhausted sooner. 

The department will invite the most qualified candidates from the eligibility list to a final department interview. The Communications/City Clerk department will make the hiring decision.

Expected Dates for Examinations (subject to change):
Oral Panel Interview: Week of May 18 (exact date TBD)
Department Interview: May 2026 (exact date TBD)

Note: Meeting the minimum qualifications does not guarantee that a candidate will be invited to participate in the selection process. The City of Foster City reserves the right, at its discretion, to limit the number of qualified candidates invited to the selection process. 

Application Filing Period: Closes at 5:00pm on the date stated in the job announcement; however, it may close prior to the filing end date if sufficient applications have been received. If sufficient applications have not been received, then the filing period end date may be extended.

City of Pacifica

Invites you to apply for the position of:

Firefighter/Firefighter Paramedic

____________________________
 

This is a joint recruitment for North County Fire Authority.  

Please submit your complete application to all 3 agencies- City of Daly City, City of Brisbane, and City of Pacifica, to be considered for an interview. Failure to apply to all 3 agencies, will result in your application being considered incomplete.

Deadline to apply: Apply Immediately - Open Until Filled

Interviews: TBA

In order for your application to be considered complete, please upload a PDF copy of the following:

1. EMT/Paramedic Certificate

If your application is incomplete, you will not be able to participate in the interviews.

____________________________

DEFINITION
Under general supervision to perform general duty firefighting and fire prevention activities; to respond to  emergency calls; to operate and maintain firefighting apparatus and equipment; to assist and participate in fire training programs and fire station maintenance: and to do related work as required.

DISTINGUISHING CHARACTERISTICS
This classification includes a variety of assignments in preventing, controlling and extinguishing fires, performing emergency medical care and rescue operations, public education activities, and maintenance operations. While time spent fighting fires constitutes a small fraction of the scheduled work time, incumbents must be able to meet such emergencies and the hazards which may involve considerable physical exertion, and potential risk to health and safety.

EXAMPLES OF DUTIES
Responds to fire alarms with fire company; connects and lays hose lines; operates nozzles and applies fire streams on fire surfaces; carries and operates hand extinguishers; carries and uses ladders, ropes, axes and other equipment; enters burning structures to combat fires and remove occupants; lays salvage covers and protects exposures and performs salvage operations; responds to emergency rescue calls, administers appropriate emergency first aid to victims; conducts inspections of buildings and properties for compliance with safety codes; conducts public information/education programs for the public; attends and participates in fire department training programs, maintains required skills; inspects, and performs appropriate preventative maintenance on vehicles, apparatus, equipment and fire hydrants, assists in the maintenance of fire station and grounds; as assigned drives and operates fire apparatus; receives and transmits radio messages and prepares and completes forms and reports; and performs other tasks as required.

MINIMUM QUALIFICATIONS

Ability to: Learn firefighting techniques, principles and practices; learn the basic operation and mechanics of firefighting equipment, streets and locations and the locations of hydrants, mains, and major fire hazards; learn to operate apparatus and equipment in conformance with safety procedures; demonstrate physical endurance, agility, dexterity and strength necessary to perform required duties; understand and act in accordance with Fire Department and City Rules and Regulations, policies and procedures; to follow written and oral directions; perform in a calm and efficient manner under stress; analyze emergency situations and adopt effective courses of action; respond to orders from supervisors; perform cooperatively and effectively as a member of a team; interact positively and cooperate with coworkers, respond politely to customers, work as a team member. function under demanding time pressure, respond in a positive manner to supervision attend work and perform duties on a regular and consistent basis.

Education:

• Graduation from high school or equivalent. (College level course work in fire science desirable).

License/Certification: 

• Possession of a valid Commercial Class B California Driver's License OR a valid Class C California Driver's License with a Firefighter Endorsement, as currently provided by law.
• Possession of a valid Emergency Medical Technician-1 (EMT-1) Certificate.

Age:

• Twenty-one (21) years of age for entrance.

Physical Requirements:

• Weight commensurate with height and build. Normal visual functions and visual acuity not less than 20/70 vision in each eye without corrections, and corrected to 20/20 in the better eye and not less than 20/30 in the lesser eye; normal hearing; freedom from color blindness.

About the Department

THE COMMUNITY
As the Capital of Silicon Valley, San José is a global center for innovation, creativity, and technology. Home to more than one million residents, it is the 12th largest city in the United States and the third largest in California, serving as the cultural and economic heart of the Bay Area’s world-renowned
tech corridor.

San José offers a unique balance of urban vitality and community warmth. With a dynamic economy, a Mediterranean climate, a thriving arts and food scene, and a commitment to sustainability, the City provides an exceptional quality of life. Residents enjoy more than 200 parks, over 60 miles of trails,
and proximity to both the Pacific coast and the mountains—making San José an extraordinary place to live, work, and innovate. 

Guided by the Envision San José 2040 General Plan, the City is committed to smart growth, environmental stewardship, and equitable development. San José has earned national recognition for its leadership in climate action, digital equity, and data-driven governance, and it continues to push the boundaries of what a modern, connected city can be.

The City of San José government operates under a Council–Manager form of governance, with almost 7,000 employees and a $5.6 billion annual budget supporting a diverse and engaged community. As one of the most forward-thinking municipal organizations in the nation, San José is embracing technology as a cornerstone of service delivery—transforming the way residents move through the City, connect to resources, and experience government.

Within this environment, the Department of Transportation (DOT) plays a central role in advancing the City’s vision of a safe, sustainable, and technology-enabled mobility system. DOT is reimagining urban transportation through smart infrastructure, connected data systems, and real-time analytics that enhance traffic management, pedestrian and bicycle safety, and multimodal access.

For an innovative technology leader, San José represents an unparalleled opportunity to shape the digital backbone of a next-generation transportation network—one that reflects the spirit of Silicon Valley and the City’s deep commitment to public service, inclusivity, and innovation.

THE CITY GOVERNMENT
The City of San José is a full-service Charter City and operates under a Council-Manager form of government. The City Council consists of 10 council members elected by district and a mayor elected at large. The City Manager, who reports to the Council, and her executive team provide strategic leadership that supports the policy-making role of the Mayor and the City Council and motivates and challenges the organization to deliver high quality services that meet the community’s needs. The City actively engages with members of the community through Council-appointed boards and commissions.

In addition to providing a full range of municipal services including police and fire, San José operates an airport, municipal water system, a regional wastewater treatment facility, some 200 neighborhood and regional parks, and a library system with 24 branches. The City also oversees convention, cultural, and hospitality facilities that include the San José McEnery Convention Center, Center for the Performing Arts, California Theater, Mexican Heritage Plaza, Dolce Hayes Mansion and Conference Center, and the SAP Center San José – home of the National Hockey League’s San José Sharks.

City operations are supported by 6,999 positions and a total budget of close to $5.6 billion for the 2025-2026 fiscal year. San José is dedicated to maintaining the highest fiscal integrity and earning high credit ratings to ensure the consistent delivery of quality services to the community. Extensive information regarding San Jose´ can be found on the City’s website at www.sanjoseca.gov.

THE DEPARTMENT
With an annual Operating and Capital Budget of $464 million and 541 employees, DOT’s mission is to equitably serve our diverse community and enhance quality of life by planning and operating safe transportation systems, promoting sustainable transportation choices, and maintaining
resilient infrastructure.

In alignment with its mission and ambitious goals in the Envision San Jose 2040 General Plan, the Department of Transportation (DOT) is focused on transforming the City’s transportation system to support a modern and vibrant urban environment through initiatives and projects such as the
following:

San Jose Regional Rail Projects: A transformative $10 billion regional investment in major transit including High Speed Rail, BART, Caltrain electrification, and the expanded Diridon Transportation Center.

Vision Zero San Jose: A cutting-edge traffic safety initiative to eliminate deaths and severe injuries on our roadways through rigorous crash data analytics, detailed street safety audits, engineering solutions, education and enforcement.

Pavement Maintenance and Complete Streets: The inclusion of progressive “Complete Street Standards and Guidelines” in DOT’s $128 million annual pavement maintenance program to create a street system that is safe, connected, and convenient for all types of users, ages and abilities including pedestrians, bicyclists, transit riders, and motorists.

Smart City Initiatives: DOT is at the forefront of San Jose’s efforts and projects to enhance service delivery through technology and innovation initiatives such as Smart LED streetlighting, automated vehicle implementation, and advanced traffic signal management.

Position Duties

Under the direction of the Assistant Director of Transportation, the Information Technology (IT) Manager will plan, lead, manage, and execute the technology and innovation efforts of DOT.

This position is open until filled with a first review date scheduled for November 21, 2025.

The DOT Information Technology (IT) Manager will refine and manage the DOT information technology roadmap, which fuses departmental priorities and opportunities with technology and resource needs. The business plan includes coordination with the IT Department to assess centralized capabilities and opportunities for partnership and advancement of key strategies and systems. Some of the top priorities include:

Implementing innovative field technology improvements and integrated data systems – With the transportation and utility infrastructure spread across 178 square miles of the City, most of the Department’s work, particularly maintenance of the infrastructure, occurs in the field. With
the growth of advanced technologies like the Internet of Things (IoT) and Artificial Intelligence (AI) the City has an opportunity to strategically deploy innovations that could save time and resources, as well as improve response times. The IT Manager will work with the IT Department, the City Manager’s Office, and other City Departments to lead the assessment of existing processes and systems to identify, develop, and implement automated workflows to improve efficiency and productivity.

Automating, updating, and supporting multiple IT Systems – DOT has a number of important IT needs and coordination efforts that are identified and prioritized in the DOT IT Business Plan. These projects include the maintenance and development of feature request applications in our Salesforce Work Order platform, updates to the Geographic Information System (GIS), and upgrades of various administrative and engineering databases.

Coordinating Civic Innovation – The DOT IT Manager will also play a lead role in planning and implementing DOT’s Civic Innovation Projects. The transportation industry is dramatically changing around us with the emergence of Automated Vehicles, highly advanced traffic signal management systems, and complex data reporting and analytics capabilities. In alignment with the San Jose’s technology vision and in coordination with the Mayor’s and City Manager’s Office, the DOT IT Manager will build upon current momentum to make San Jose one of the most innovative cities. The IT Manager supervises and/or coordinates staff in the Information Systems Analyst, Senior Geographic Systems Specialist, Systems Applications Programmer, Network Engineer, Innovation Program Manager, and Network Technician classifications.

Key General Responsibilities:

• Develops, coordinates, guides, and maintains IT system strategic and tactical plans in support of the department’s overall direction and within the framework of Citywide IT protocols and standards.
• Plans, implements, and manages the department’s information technology operations ensuring efficient utilization of resources.
• Collaborates and coordinates with IT and other departmental stakeholders to assess centralized capabilities, opportunities for partnership, and advancement of key strategies in a way that maximizes the interoperability of systems between DOT and other departments.
• Utilizes in-depth technical knowledge and business requirements to design and implement technology solutions.
• Analyzes complex business needs and recommends technical solutions.
• Ensures technology projects and systems are adequately resourced with the appropriate levels of technology staff and line staff.
• Serves as a liaison with other departmental divisions and operations to identify and address technology needs.
• Negotiates and administers contracts and agreements with vendors and agencies.
• Supervises staff by hiring, selecting, training, evaluating, and making work assignments. May also coordinate and supervise the work of teams comprised of individuals in a variety of organizations.
• Leads and manages a staff of 12, and assists with budget management, personnel, and training matters.

 

Minimum Qualifications

Education
A Bachelor’s degree from an accredited college or university with coursework in computer science, information systems, business administration, or closely related field

Experience
Five (5) years of experience managing, maintaining, and implementing technology programs, computer system infrastructure and design, network operations, security design, application development and configurations, and system/server administration, including three (3) years of supervisory experience over a technical team.

Certifications/Licenses
One or more credentials in Salesforce is desired, preferably certification as a Salesforce Administrator and/or Developer.

Possession of a valid license authorizing operation of a motor vehicle in California. The selected candidate will be enrolled in the Employer Pull Notice (EPN) program; an authorization for release of driver record information form must be signed as a condition of employment.

Other Qualifications

THE IDEAL CANDIDATE
The ideal candidate is a results-driven professional with previous experience as an IS/IT Manager. The successful candidate will be a highly effective communicator who is able to build solid working relationships with management, peers, and staff. Candidates should possess superior long-term planning and project implementation experience and a commitment to high quality, effective customer service. Experience in the rollout and maintenance of major new initiatives is expected, as well as the ability to translate complicated IT issues into understandable terms. The ideal candidate will have an appreciation for the complexities of DOT operations and will strategically assess the competing priorities of the Department’s IT projects, determine what is reasonable to implement, and clearly articulate the merits of keeping abreast of new technology improvements and efficiencies to Department leaders.
 

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history:

• Job Expertise – Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies, and federal and state rules and regulations. Demonstrates knowledge and experience in computer operations, networking, telecommunications, information technology management/administration, applications and system development.

• Vision/Strategic Thinking – Supports, promotes, and ensures alignment with the organization’s vision and values; understands how an organization must change considering internal and external trends and influences; and builds a shared vision with others and influences others to translate vision to action.

• Change Management – Demonstrates support for innovation and for organizational changes needed to improve the organization’s effectiveness; facilitates the implementation and acceptance of change within the workplace.

• Leadership – Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction.

• Project Management – Ensures support for projects and implements agency goals and strategic objectives.

• Analytical Thinking – Approaching a problem or situation by using a logical, systematic, and sequential approach.

• Supervision – Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness.

• Communication – Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.

• Constructive Energies - A demonstration of energy and drive that comes from within, and a willingness to approach all aspects of work with a generally positive attitude; possessing the inclination to take appropriate action rather than waiting to be told what to do; examples of Constructive Energies include but are not limited to: enthusiasm, honesty, integrity, empathy, dedication, reliable, proactive, respectful, confidence, ethical, and a willingness to help others.

 

COMPENSATION AND BENEFITS
The approved salary range for this position goes up to $183,248. Employees in the Department Information Technology (IT) Manager classification will also receive an approximate five percent (5%) ongoing non-pensionable pay.

The actual salary will depend on the qualifications and experience of the individual selected. The City provides an array of benefits.

• Retirement – Competitive retirement system with full reciprocity with CalPERS.

• Health Insurance – The City contributes 100% towards the premium for the lowest cost plan. There are several plan options.

• Dental Insurance – The City contributes 100% of the premium of the
  lowest priced plan for dental coverage.

• Personal Time – Vacation is accrued initially at the rate of three weeks per year with amounts increasing up to five weeks after 15 years of service. Executive Leave of 48 hours is granted annually with the ability to earn up to 40 extra hours annually based on performance. Sick Leave is accrued at the rate of 8 hours per month.

• Holidays – The City observes 15 paid holidays annually.

• Deferred Compensation – The City offers an optional 457 Plan.

• Flexible Spending Accounts – The City participates in Dependent Care Assistance and Medical Reimbursement Programs.

• Insurance – The City provides a term life policy equal to two times annual salary. Long-term disability and AD&D plans are optional.

• Employee Assistance Program – The City provides a comprehensive range of services through the EAP.

For more information on employee benefits, visit the City’s benefits website at https://www.sanjoseca.gov/your-government/departments-offices/ human-resources/benefits
 

APPLICATION PROCESS
This position is open until filled with a first review date scheduled for November 21, 2025.

Please apply online at https://www.governmentjobs.com/careers/cpshrrs/jobs/5126114/information-technology-manager. Include a resume that reflects the size of staff, budgets, and types of systems you have managed; cover letter with an indication of your preferred salary; and a list of six work related references (who will not be contacted without prior notice).

For further information, please contact:
Kristin Morris
Principal Consultant
CPS HR Consulting
Kmorris@cpshr.us
916-471-3405

City of Pacifica

Invites you to apply for the position of:

Electrical Instrumentation Tech I/II
 

                                           Electrical Instrumentation Tech I    | $75,744.00 - $94,956.00
                                           Electrical Instrumentation Tech II   | $83,052.00 - $105,624.00
                                           Electrical Instrumentation Tech III  | $93,372.00 - $118,716.00

 

THE OPPORTUNITY

The City of Pacifica is a beautiful coastal community, just south of San Francisco with an exciting opportunity. We are currently hiring for an Electrical Instrumentation Technician I/II/III to join our team. This position will perform basic electrical and instrumentation duties for the Wastewater Treatment Plant.

At the City of Pacifica, we are an equal opportunity employer and value diversity. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. To us, equal opportunity employment is not just about compliance, it’s about who you are, how you can help our City and who you want to be. At the City of Pacifica, we are committed to creating an inclusive environment for all employees and residents. This position will have the opportunity to learn plant operations and support plant maintenance. This position has the opportunity to gain advancements through additional certification pay and department trainings.
 

DEFINITION

The Electrical Instrumentation Technician series is responsible for installation, testing, calibration, maintenance, and repair of process control and the telemetry data acquisition systems, and electrical distribution systems in the Wastewater Division.
 

DISTINGUISHING CHARACTERISTICS

Electrical Instrumentation Technician I is the entry level classification. Individuals are required to attend electrical and instrument classes and will learn on the job to perform basic electrical and instrument duties under close supervision.

Electrical Instrumentation Technician II is the semi-skilled subjourney classification. This classification is distinguished from the Electrical Instrumentation Technician I classification in that the Electrical Instrumentation Technician II is required to have previous experience and knowledge of fundamental electrical theory and techniques, usually attainable through the Electrical Instrumentation Technician I classification. Performs and assists in performing electrical work of a greater complexity than that of the Electrical Instrumentation Technician I.

Electrical Instrumentation Technician III is the full journey level class in this series. Performs the most complex duties.
 

BASIC EXAMPLE OF DUTIES

Duties may include, but are not limited to the following:

• Perform basic electrical and instrument repairs and maintenance duties;
• Assist in the maintenance, repair alteration, and installation of a variety of electrical and instrumentation systems and equipment. 
• Use measuring, calibrating, and testing instruments and hand power tools common to the trade.  
• Maintain record on equipment maintenance and perform preventative maintenance on equipment.
• Coordinate emergency maintenance with system operation.
• On occasion serve as an operator in the operations of the Wastewater Treatment Plant.
   

The duties described in this job announcement are intended only as illustrations of the basic types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. 

Description

 

The San Mateo County Controller's Office is seeking highly qualified candidates for the position of Application Support Analyst III.

The Controller’s Office

The mission of the Controller’s Office of San Mateo County is to promote the County's operational effectiveness and ensure its financial transparency and integrity by providing quality accounting, audit, and financial reporting services.
   
The Controller's Office maintains the County’s accounting system and records, and prepares independently audited, award-winning annual financial reports (ACFR and PAFR) that disclose the financial condition of the County to the public. We are staffed with 51 full-time accounting, audit, and information systems professionals. The office also calculates annual property tax bill amounts, distribute taxes collected to local government agencies, and performs internal audits of the County’s operations.
  
We are seeking a highly skilled and motivated individual to join our Controller’s Information Systems (CIS) team to support various mission-critical applications for the County as they pertain to finance, expense reimbursements, timekeeping, as well as support Countywide system integrations.  
  
As an Application Support Analyst III, you will leverage your systems expertise to collaborate and consult with colleagues within the Controller’s Office and other County fiscal and/or technical staff and resolve issues related to the systems, improve business processes by recommending and implementing solutions within the systems, process requests such as report and integrations development, and maintain application security at both an authentication and application access level.  
  
This role will entail hands-on support, administration, configuration, and maintenance of multiple related financial systems, including Finance Enterprise by CentralSquare for general accounting, Coupa for accounts payable and vendor onboarding, and Workday Expense for employee expense reimbursements.  
 
While the ideal candidate has experience in all of these systems, we are also accepting candidates who have experience and expertise in at least one of the aforementioned systems but can demonstrate transferable skills to learn the other systems and applications.
   

The ideal candidate will also have:

• 5+ years of proven application support and administration experience, preferably in Finance Enterprise, Coupa, and/or Workday Expense.
• A Bachelor's Degree or higher in Management of Information Systems, Information Technology, or an equivalent field of study is preferred.
• Proven experience leading end-to-end small to medium-sized application projects and implementing solutions for operational improvements and automation.
• Knowledge of VB Script, SQL, and Cognos (or other reporting platform).
• Knowledge of basic security concepts as they pertain to Finance Enterprise, Coupa, and/or Workday.
• The ability to work with and analyze large data sets.
• A thorough understanding of data, data concepts, and relationships.
• An automation approach mindset to solutions that are flexible and scalable.

We welcome you to join our dynamic team and contribute your expertise to drive effective solutions and enhance our County's financial processes. Apply now!
  
NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.

 

Examples Of Duties

Duties may include, but are not limited to, the following:

• Collaborate, consult, and develop solutions with the Controller's Office and other County departmental partners to understand business and functional drivers across various system modules within Finance Enterprise, Coupa, and Workday Expense.

• System administration, including, but not limited to:

  • Account provisioning and user access level assignment.

  • Report development, maintenance, and support using respective tools (e.g. Cognos reporting platform and SQL for Finance Enterprise).

  • Maintain and troubleshoot workflows. Monitor and troubleshoot integrations, batch jobs, and system performance. 

• Individually, as a project team member, or as a technical lead, works on and is responsible for complex software applications research, development, conversion, installation, and maintenance projects, including planning, organizing, and defining project requirements, methods, and end objectives in consultation with end users, coordinates project activities with team members, other section staff, user representatives and outside vendors.

• Interviews, analyzes, and documents end user work processes and systems requirements; conducts systems walk-throughs and technical reviews; develops or refines system specifications, including evaluating and testing vendor software packages for conformance with user requirements and priorities.

• Facilitates and conducts business process redesign or technical design sessions and/or focus groups for the design and implementation of new processes or systems.

• Designs business processes and workflow strategies for the management, access, and retrieval of data, defines data rules and relationships, and develops methods for quality control of databases.

• Reviews, analyzes, streamlines, and documents business processes and relates them to application software; recommends and implements procedural and operational modifications to optimize internal and customer workflows.

• Develops and implements automated processes, scripts, triggers, specialized views, and reports in response to user needs.

• Designs methods to import/export data for analysis and performs comparative analysis of data from dissimilar applications, designs and codes new and modified programs for data processing.

• Designs, develops, tests, refines, and implements software that supplements or integrates with system applications; customizes and maintains system objects as required.

• Develops and executes test plans to ensure application performance conforms to specifications.

• Responds to and resolves software users' inquiries and complaints and escalates problems or issues to vendor representatives as needed.

• Stays abreast of new trends and innovations in technology related to County operations; researches, recommends, and evaluates vendor solutions and technologies; implements improvements; works with staff to maintain, revise, or improve operations and systems.

• Writes and maintains user and technical operating instructions and documentation; provides training to users and other technical staff and advises on best practices.

• Provides updates, status, and completion information to staff and/or users via voicemail, email, or in-person communication.

• Performs other duties as assigned.

 

Qualifications

Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. 

A typical way to obtain the required qualifications would be:

Equivalent to graduation from an accredited four-year college or university with major coursework in management information systems, computer science, or a related field and four (4) years of progressively responsible experience in applications analysis, design, and development.

Additional related experience may substitute for education requirement on a year-for-year basis, up to four (4) years.

Knowledge of:

• Advanced principles and practices of computer systems management, analysis, design, and maintenance.
• Various software packages, including word processing, spreadsheet, SQL database, database management, and reporting tools.
• Data processing, management, and general administration practices and techniques.
• Advanced techniques and methods of system evaluation, implementation, and documentation.
• Advanced data management theory, principles, and practices, and their application to a wide variety of services and programs.
• Principles and practices of project management.
• The organization, operation, and functions of the department as necessary to assume assigned responsibilities and to determine the appropriate point of escalation.
• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to the assigned area of responsibility.
• Principles and procedures of record keeping.
• Modern office practices, methods, and computer equipment and applications related to the work.
• English usage, spelling, vocabulary, grammar, and punctuation.
• Techniques for providing a high level of customer service by effectively dealing with vendors and County staff.

Skill/Ability to:

• Conduct complex research projects on a wide variety of software issues, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports.
• Coordinate and plan applications development, enhancement, and maintenance projects.
• Perform analyses of informational requirements and needs; identify, evaluate, and solve systems problems; design and implement new or revised systems and procedures; provide technical advice and consultation, and ensure efficient computer system utilization.
• Code, configure, manage, and maintain assigned system(s) and integrate to meet business needs independently without vendor support.
• Collect, analyze, and interpret procedures and data; develop sound conclusions, recommendations, and solutions.
• Independently facilitate cross-functional groups to establish process redesign or new system and/or design functions.
• Research, develop, and recommend cost-effective technical system improvements.
• Implement comprehensive computer operations-related projects and training programs.
• Prepare clear and concise program documentation, system and user procedures, reports of work performed, and other written materials.
• Analyze and troubleshoot any software issues and use logic to solve the problem.
• Deal tactfully with the customers and staff in providing information, answering questions, and providing customer service.
• Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, rules, and regulations.
• Operate modern office equipment, including computer equipment and specialized software applications programs.
• Establish and maintain a variety of filing, record-keeping, and tracking systems.
• Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Licenses and Certifications:

• Some positions may require possession of, or the ability to obtain, a valid California Driver's License.
• Some positions may require possession of, or the ability to obtain, industry-recognized information technology certifications.

Physical Demands
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone.  Standing in and walking between work areas is frequently required.  Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment.  Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information.  Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds with the use of proper equipment.

Environmental Elements
Employees work in an office environment with moderate levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff when providing application system support.

 

Application/Examination

Open & Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, or extra-help/limited term position prior to the final filing date will receive five points added to their final passing score.

Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire.

The examination process will consist of an application screening based on the candidates' application and responses to the supplemental questions (weight: pass/fail). Candidates who pass the application screening may be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations, or further evaluation of work experience may be conducted to group applicants by level of qualification. Applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California, and applicants must participate at their own expense.
 

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org to apply.

 

TENTATIVE RECRUITMENT SCHEDULE

Final Filing Date: Thursday, April 23, 2026, 11:59 PM PST
Application Screening: May 4 - 8, 2026
Civil Service Panel Interview: May 19 and/or 20, 2026

About the County
San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities.

The County of San Mateo, as an employer, is committed to advancing equity in order to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.
 

The County of San Mateo is an equal opportunity employer. We seek to hire, support, and retain employees who reflect our diverse community. 

 

 

Analyst: Sedrick Dixon (04092026) (IS Application Support Analyst III - V262)