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Join our team as a Program Manager of Electronic Revenue Operations, where you’ll lead the oversight and innovation of tolling and Clipper fare systems across bridges, buses, and ferries. This role ensures smooth, secure, and accurate processing in electronic transactions while improving systems that serve the public every day.

Key Responsibilities:
• Oversee and optimize all electronic tolling (AET), fare collection (Clipper), and other revenue operations
• Lead technical troubleshooting, system audits, and revenue tracking from transaction to deposit
• Analyze daily revenue and passenger data trends; provide actionable reporting to leadership
• Coordinate collaborative cross-functional teams including vendors, tech contractors, and internal departments
• Enforce performance standards and compliance with contracts and toll policy
• Drive continuous improvement through data analysis, vendor oversight, and customer service feedback
• Participate in regional and national tolling committees to represent and enhance District practices
• Support budget development, cost control, and operational upgrades to back-office systems
• Ensure system integrity for out-of-state vehicle tolls, DMV processing, and enforcement collections

Minimum qualifications:
• A bachelor’s degree in business administration, public administration, transportation, finance, engineering, computer science, or a related field.
• 3 years of increasing experience in operations, program or project management, or transaction based systems in relevant industries such as tolling or transportation, financial services, technology/software systems, or logistics. Experience must include program or project oversight, vendor or contractor management, system or data analysis, and customer service.

Preferred:
• Experience with public agencies, tolling systems, or technical program management
• Familiarity with electronic payment systems, DMV processes, and vendor coordination

Apply now to make an impact on how we move the Bay Area forward through smarter revenue systems.

The Community

Located nearly halfway between the metropolitan powerhouses of San Francisco and the state’s capital, Sacramento, Suisun City is a hidden gem of the Bay Area. Suisun City is accessible from Interstate 80 via Highway 12 and Amtrak’s Capitol Corridor commuter rail service right to the heart of the City’s historic Waterfront District, making it a prime location for job seekers as well as homeowners. The community is a unique destination for a Bay Area day trip, an overnight getaway or even a place to work, particularly with its reverse commute for inner Bay Area residents. The Waterfront Promenade offers beautiful views and serves as an ideal setting for a myriad of outdoor activities, dining choices and lunch hour strolls.

The Department

The Suisun City Fire Department was established in 1861. The men and women of SCFD take great pride in the customer service that they provide to all who live, work and travel through Suisun City. SCFD is a mission-driven fire agency that remains focused on customers and safety. It is our goal that all members strive to attain a synergistic balance of education, training, and experience to provide excellent emergency management on every call. SCFD is a combination agency staffed with both full-time and volunteer fire personnel. We currently operate two Type 1 Fire Engines, one Type 3 Fire Engine, Ladder Truck, three Command Vehicles, one Type 5 Fire Engine, Zodiac Rescue Boats, and one USAR Trailer. The Suisun City Fire Department is an ALS (Paramedic) level department, supported by Medic Ambulance for transport services. Station 47 is staffed 24 hours a day, 7 days a week.

The Position

The ideal candidate would know and be responsible for performance of the full scope of assigned fire suppression, fire prevention, emergency medical care responsibilities, and for the protection of life and property. New incumbents may have limited related experience but are expected to learn the full range of duties and responsibilities, perform duties with minimal direct supervision, and exercise sound judgment and discretion in making decisions. Firefighters work a 48/96 work schedule, comprised of two 24-hour shifts followed by four 24-hour days off, averaging 56 hours per week.

Please visit this link to view the job posting:

https://www.governmentjobs.com/careers/marinwater/jobs/4561013/engineering-technician-supervisor-development-services?pagetype=jobOpportunitiesJobs

Applications are being accepted for the position of Firefighter/Paramedic – Lateral Transfer with the City of South San Francisco in the Fire Department. 

APPLICATION DEADLINE:  WEDNESDAY, AUGUST 6, 2025 OR UPON RECEIPT OF THE FIRST 100 ONLINE APPLICATIONS, WHICHEVER OCCURS FIRST.

THE CITY OFFERS AN ATTRACTIVE BENEFIT PACKAGE, AS WELL AS CALPERS RETIREMENT PLAN. 

THE DEPARTMENT

The Fire Department operates five (5) fire stations throughout the City which are staffed 24-hours per day, plus an Emergency Operations Center and Fire Training Tower. Two fire stations have paramedic ambulances. The City of South San Francisco is the only Fire Department in San Mateo County providing its own paramedic transport services. The Paramedic ambulances respond to medical emergencies, as well as structure fires and other hazardous incidents. The department cross-staffs a Type I/Heavy Urban Search and Rescue, an OES Type VI Engine, and two Fire/Rescue Boats.

The Fire Department is an active participant in the San Mateo County automatic aid system and responds regularly in support of neighboring jurisdictions throughout the county, including the San Francisco International Airport.  Department members are eligible to participate on FEMA USAR California Task Force 3, sponsored by the Menlo Park Fire Protection District.  The department is also an active participant in the Bay Area Maritime Search and Rescue Council and regularly trains with other fire agencies and the United States Coast Guard.  

The City is planning for the replacement and expansion of two of its existing fire stations, modernizing and relocating the facilities to better serve the public.

In support of the San Mateo County automatic aid agreement, all entry level candidates will attend a regional, county-wide, fire academy where they will be introduced to all agencies in the county and rotate through a variety of training sites.  The roughly 12-week academy also includes specialized training depending on candidate certifications.  

MISSION STATEMENT

The South San Francisco Fire Department exists to protect the members of our residential and business communities, our neighbors and visitors, their property, and environment.  We will work to prevent injury and damage through education, fire prevention and to respond to the impact of fire, medical emergencies, natural and human-caused disasters, and release of hazardous materials. 

THE POSITION

An eligible employment list will be created for the position of Paramedic/Firefighter and will be used to fill current and future vacancies.  This classification encompasses the full range of firefighter duties and Paramedic Ambulance Transport Services.  Incumbents currently work a 2/4 work schedule with a 24-hour work cycle (2/24 hour shifts with 4 days off). Training is provided to protect life, property, and the environment from the risks of fire, explosion, and hazardous materials. 

THE DUTIES

Incumbents perform paramedic ambulance transport services, engage in medical aid, firefighting, and all other suppression and prevention activities to protect life and property; drive, operate, and maintain fire apparatus and equipment; assist and participate in training, inspections, and related fire prevention and public education activities. 

Applications are being accepted for the position of Firefighter/Paramedic - Entry-Level with the City of South San Francisco in the Fire Department. 

APPLICATION DEADLINE:  WEDNESDAY, AUGUST 6, 2025 OR UPON RECEIPT OF THE FIRST 100 ONLINE APPLICATIONS, WHICHEVER OCCURS FIRST.

THE CITY OFFERS AN ATTRACTIVE BENEFIT PACKAGE, AS WELL AS CALPERS RETIREMENT PLAN.

THE DEPARTMENT

The Fire Department operates five (5) fire stations throughout the City which are staffed 24-hours per day, plus an Emergency Operations Center and Fire Training Tower. Two fire stations have paramedic ambulances. The City of South San Francisco is the only Fire Department in San Mateo County providing its own paramedic transport services. The Paramedic ambulances respond to medical emergencies, as well as structure fires and other hazardous incidents. The department cross-staffs a Type I/Heavy Urban Search and Rescue, an OES Type VI Engine, and two Fire/Rescue Boats.

The Fire Department is an active participant in the San Mateo County automatic aid system and responds regularly in support of neighboring jurisdictions throughout the county, including the San Francisco International Airport.  Department members are eligible to participate on FEMA USAR California Task Force 3, sponsored by the Menlo Park Fire Protection District.  The department is also an active participant in the Bay Area Maritime Search and Rescue Council and regularly trains with other fire agencies and the United States Coast Guard.  

The City is planning for the replacement and expansion of two of its existing fire stations, modernizing and relocating the facilities to better serve the public.

In support of the San Mateo County automatic aid agreement, all entry level candidates will attend a regional, county-wide, fire academy where they will be introduced to all agencies in the county and rotate through a variety of training sites.  The roughly 12-week academy also includes specialized training depending on candidate certifications.  

MISSION STATEMENT

The South San Francisco Fire Department exists to protect the members of our residential and business communities, our neighbors and visitors, their property, and environment.  We will work to prevent injury and damage through education, fire prevention and to respond to the impact of fire, medical emergencies, natural and human-caused disasters, and release of hazardous materials. 

THE POSITION

An eligible employment list will be created for the position of Paramedic/Firefighter and will be used to fill current and future vacancies.  This classification encompasses the full range of firefighter duties and Paramedic Ambulance Transport Services.  Incumbents currently work a 2/4 work schedule with a 24-hour work cycle (2/24 hour shifts with 4 days off). Training is provided to protect life, property, and the environment from the risks of fire, explosion, and hazardous materials. 

THE DUTIES

Incumbents perform paramedic ambulance transport services, engage in medical aid, firefighting, and all other suppression and prevention activities to protect life and property; drive, operate, and maintain fire apparatus and equipment; assist and participate in training, inspections, and related fire prevention and public education activities. 

PLEASE SUBMIT YOUR APPLICATION VIA THIS LINK: https://wbcpinc.com/job-board/

The City of San José is seeking an experienced, collaborative, and visionary leader to serve as the next Assistant Director of the Environmental Services Department (ESD). As Chief Operating Officer of ESD, the Assistant Director will help lead one of the most dynamic environmental services departments in the nation. This executive position will oversee an approximate $550 million budget and seven direct reports, providing strategic leadership across a broad portfolio of utility operations and environmental programs serving over one million residents, including the city’s solid waste, stormwater, drinking water, and watershed protection services. The ideal candidate will bring a strong foundation in utility operations, regulatory compliance, and public agency administration. They will possess excellent interpersonal skills, technical aptitude, and political acumen, and thrive in a highly collaborative, solution-oriented environment. This is a unique opportunity to help shape San José’s environmental future - apply today!

View the full recruitment brochure here: https://indd.adobe.com/view/5613b8be-7239-44f5-84c0-9e3ee91fd78c

The Environmental Services Department
 

The Environmental Services Department (ESD) is a national leader in pollution prevention, watershed protection, utility services, and climate action. With nearly 582 employees, ESD serves over 1 million residents and thousands of businesses in San José. ESD’s mission is to deliver world-class utility services and programs that enhance health, the environment, and the economy. This mission is executed through the following divisions:
 

• San José–Santa Clara Regional Wastewater Facility (RWF):The largest advanced wastewater treatment facility in the western U.S., serving 1.7 million residents and 17,000 businesses. RWF treats 110 million gallons daily, delivers recycled water, and consistently meets permit standards while earning national recognition.
   

• Capital Improvement Program:A $1.4 billion, 10-year effort to modernize the RWF’s infrastructure, enhancing resilience, treatment capacity, and sustainability for long-term protection of the South Bay.

• Water Resources Division: Operates the San José Municipal Water System, serving over 100,000 residents, and oversees South Bay Water Recycling—the largest recycled water system in Northern California—while exploring future water supply options like potable reuse and desalination.

• Watershed Protection Division: Safeguards San José’s creeks by preventing pollution from entering 30,000 storm drains. Operates an award-winning lab that conducts over 50,000 tests annually and led regional wastewater monitoring during COVID-19.

• Integrated Waste Management Division: Manages waste services for 325,000 homes and 11,000 businesses, maximizing recycling and organics diversion through five contracted haulers to reduce landfill use and maintain city cleanliness.

• Regulatory Affairs and Purified Water Division: Leads implementation of a multi-agency potable reuse initiative and administers the wastewater and air compliance programs for the Regional Wastewater Facility. Supports an integrated regulatory and legislative strategy for wastewater, stormwater, recycled water and drinking water utilities.

• Utility Financial & Business Operations: Provides core support in budgeting, hiring, IT, payroll, billing, and procurement to ensure the efficient operation of all ESD programs and services.

• Communications Division :Leads strategic, multilingual outreach through media, digital campaigns, and public education. Promotes transparency, manages public records responses, and supports emergency communications.

To learn more about ESD, follow @sjenvironment on X, Facebook and Instagram and San Jose Environmental Services on LinkedIn.
 

Position Duties:

Salary Range

The Assistant Director salary range is currently $178, 713.34 - $288, 700.62. Placement within this range will be dependent upon the qualifications and experience of the individual selected. This salary includes an approximate five percent (5%) ongoing non-pensionable compensation. The salary is supplemented by an attractive benefits package. 

The Position

Reporting to the Director, the Assistant Director serves as the Chief Operating Officer of the Environmental Services Department (ESD), overseeing a budget of approximately $550 million and seven direct reports. This executive leader provides strategic and operational direction across a broad and complex portfolio, including Integrated Waste Management, Watershed Protection, Water Resources, Wastewater Management,  Regulatory Affairs and Purified Water, Utility Financial and Business Operations, and Communications. In partnership with Deputy Directors, department leaders, and citywide stakeholders, the Assistant Director drives alignment with City priorities while ensuring regulatory compliance, operational excellence, and organizational effectiveness. Key responsibilities include leading utility rate setting, guiding long-range capital and infrastructure planning, and supporting major initiatives such as homelessness response and environmental restoration. The Assistant Director also plays a critical role in supporting the Director by overseeing the preparation of City Council presentations and tracking high-impact departmental initiatives. This position requires a leader with strong emotional intelligence, sound judgment, and the ability to navigate both day-to-day operations and long-term strategic goals. They will foster a culture of ethical leadership, continuous improvement, and inclusion—strengthening collaboration, building trust, and driving accountability throughout the department. As a public-facing representative of ESD, the Assistant Director will engage in intergovernmental forums, Council sessions, and community meetings, helping to advance the department’s mission while addressing the evolving needs of San José’s residents and environment.

The Ideal Candidate

The ideal candidate is a forward-thinking and grounded leader with a strong command of utility operations, environmental services, and public sector management. They bring not only technical proficiency in areas like infrastructure planning, rate setting, and regulatory compliance, but also the ability to see the bigger picture—connecting long-term vision with practical execution. This individual excels in navigating complexity, whether managing multimillion-dollar budgets, leading large and diverse teams, or guiding cross-departmental initiatives in a fast-paced, high-visibility environment. Politically astute and operationally savvy, they understand how to build momentum around shared goals while balancing mandates, community needs, and day-to-day realities. Clear and confident communication is a hallmark of their leadership style. They are comfortable representing their department in a variety of settings—from Council presentations and regional forums to internal strategy sessions—translating complex topics into clear, actionable directions. Their presence inspires confidence, and their transparency builds trust across all levels of the organization. The ideal candidate will be a mentor and team builder who invests in people, values diversity of thought and background, and creates inclusive environments where staff feel supported and accountable. With a strong sense of purpose and humility, they bring curiosity to new challenges and a collaborative mindset to every interaction.

The ideal candidate will also have the following core competencies. You can view the full definition of all competencies here.

• Job Expertise

• Collaboration

• Fiscal Management

• Leadership

• Political Skills

• Problem Solving

• Vision/Strategic Thinking

• Communication Skills

Minimum Qualifications:

• Education: A bachelor’s degree from an accredited college or university in business administration, public administration, engineering, environmental sciences, or related field.

• Experience: Seven (7) years of increasingly responsible experience in business management and/or administration, operations, or maintenance is required.

• Experience managing a work unit equivalent to a major division within a public agency is preferred.

• Seven (7) years of exemplary supervisory experience is desired.

• Licenses: Possession and maintenance of a valid license authorizing operation of a motor vehicle in California.

• Form 700: Upon commencement of employment and subsequently each spring, the incumbent of this position must file the Family Gift Reporting Form together with the Statement of Economic Interest-Form 700. Please view the following link for details related to the State-Required reporting: Form 700 (ca.gov) and the following link for the City of San José Family Gift Reporting Form.

Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San José will not sponsor, represent, or sign any documents related to visa applications/transfers for H1-B or any other type of visa that requires an employee application.

Other Qualifications:

HOW TO APPLY:

For first consideration, apply by June 23 at: https://wbcpinc.com/job-board/

Round one virtual interviews will take place on July 14th. Round two in-person interviews will take place on July 22nd. Selected candidates must be available for both dates.

QUESTIONS?

Please contact your recruiter, Levi Kuhlman, with any inquiries:

• levi@wbcpinc.com
• 541-664-0376 (Direct) 
• 866-929-9227 (Toll Free)

Join the Community Assistance Recovery and Empowerment (CARE) Program!

Are you a licensed clinician passionate about making a tangible difference in the lives of individuals with untreated schizophrenia spectrum or other psychotic disorders?

The CARE Program is seeking two (2) dedicated clinicians to evaluate clients for CARE Court eligibility and serve as expert witnesses in court proceedings. This initiative, established under the CARE Act, aims to provide essential community-based behavioral health services and support through a revolutionary civil court process.

As a CARE clinician, you'll play a pivotal role in conducting assessments, crafting voluntary CARE agreements or court-ordered CARE plans, and linking clients to vital resources. Whether housed or unhoused, our field-based services cater to individuals experiencing mental illness and treatment resistance, ensuring comprehensive treatment, housing, and supportive services for up to two years.

Join us in empowering individuals, advocating for their rights, and facilitating their journey towards recovery and stability. Your expertise and compassion are invaluable assets in this transformative endeavor.

Don't miss this opportunity to be part of a pioneering initiative that revolutionizes mental health care delivery and fosters community support and empowerment. Join the CARE Program today and be a catalyst for change!

Benefits & Perks

Psychiatric Social Worker/ Marriage & Family Therapist I: $90,604.80 - $113,276.80 Annually

Psychiatric Social Worker /Marriage & Family Therapist II: $101,878.40 - $127,420.80 Annually

The County offers an excellent benefits package that is available to spouses, domestic partners, and other dependents. Visit https://www.smcgov.org/hr/employee-benefits to learn more about our employee benefits.

Candidates have the opportunity to receive a sign-on bonus of up to $15,000. First-time external new hires, or current staff promoted internally or from other County departments into a regular Psychiatric Social Worker or Marriage and Family Therapist position in Behavioral Health and Recovery Services (BHRS) may be eligible to receive a sign-on bonus of up to $15,000 (subject to discontinuation at any time). The sign-on bonus will be in 3 phases and will be prorated for part-time positions. Restrictions Apply. Please see link for details. https://jobs.smcgov.org/hiring-incentives/

How to Apply

To apply for this exciting career opportunity, the following materials must be electronically submitted online at https://jobs.smcgov.org:

• Employment Application Form
• Responses to the supplemental questions

For any recruitment related questions please contact Ramla Javed at rjaved@smcgov.org.

THE COMMUNITY

The City of Menlo Park is a thriving community with tree-lined neighborhoods, active commercial areas, spaces to enjoy the outdoors, and opportunities to engage in local activities. Located conveniently between the major metropolitan areas of San Francisco and San Jose, Menlo Park is home to just under 34,000 residents in its 19 square miles. The stunning natural surroundings of the city afford views of the San Francisco Bay to the east and the Pacific Coastal Range to the west. Menlo Park’s climate is moderate to warm, with an average of 265 sunny days a year.

Menlo Park’s residents reflect a range of backgrounds and interests, with a tendency toward being actively engaged in community life. The City’s close proximity to Stanford University and Menlo College provide a multitude of academic, cultural and athletic event opportunities. The City regularly hosts musical performances and cultural experiences at both the Burgess campus and the newly opened Belle Haven Community Campus. The Downtown, with its many eateries and unique shops, attracts locals and visitors alike. The Menlo Park Caltrain station also provides a convenient connection to the numerous arts and leisure activities in the San Francisco and San Jose areas.

Known worldwide as the “Capital of Venture Capital,” Menlo Park hosts many venture capital firms and is well situated to benefit from and help shape new technologies and markets originating from the Silicon Valley. Additionally, Menlo Park is host to numerous technology and healthcare related companies, including such major employers as Meta (formerly Facebook), SRI International, Pacific Biosciences, Exponent, Grail, CSBio, and Robinhood. For additional information, visit the City's website at: menlopark.gov.

THE ORGANIZATION

Incorporated in 1927, Menlo Park is a General Law city operating under a Council-Manager form of government. The City Council is the City’s five-member governing body whose members are elected by district for four-year overlapping terms in general municipal elections. The Mayor and Vice Mayor each serve one-year terms and are selected annually by the City Council.

The City Council appoints the City Manager and City Attorney as well as members of the Planning Commission and numerous advisory boards. The City Manager appoints all executive and management level positions. City staff report to one of six departments: City Manager’s Office, Administrative Services, Community Development, Library and Community Services, Police, and Public Works, which includes water and solid waste enterprises. Fire protection and sanitary services are provided by separate special districts.

The City is supported by 296 FTE and has over 55 funds with a total expenditure budget of $207.9 million. As evidence of the City’s sound financial stewardship and solid financial standing, Menlo Park consistently maintains an AAA bond rating, in large part due to its healthy reserves and diverse revenue base

 In addition to its many attributes, Menlo Park has one of the most beautiful civic center campuses in the Bay Area. Heritage trees, a running fountain and a duck pond surround City Hall. The campus also includes a nine-acre park, recreation facilities and the Menlo Park Library. These civic amenities make the campus a noted destination for residents, local employees and visitors. Conveniently located, the campus is a short walk to the Menlo Park Caltrain Station and the downtown district with numerous restaurants and shops.

THE DEPARTMENT

The Community Development Department is responsible for ensuring a sustainable and vibrant community that supports a high quality of life for residents, businesses and visitors. It is comprised of 35 FTE who operate as an effective and cohesive team across multiple functional areas and lead a number of City initiatives to support the City Council goals. The Department includes the Building, Planning and Housing Divisions, and core services include building permits, plan check, inspections, affordable housing administration and housing initiatives, as well as long-range planning and development review.

The Building Division, which is the division this position will be responsible for overseeing, includes managing building permit, plan check and inspection processes for compliance with all applicable State laws, local municipal codes and related policies involving building construction. These functions require a high level of customer service with the public and coordination within and across various departments and agencies. The Division issued approximately 1,700 building permits and conducted 10,000 building inspections in 2024. For additional budget information, visit menlopark.gov/budget.

THE POSITION

The City of Menlo Park is seeking a strong, forward-thinking leader who is collaborative and passionate about serving the community and advancing department and City goals. This position serves as the City’s Building Official, as well as plans, organizes, manages, and provides administrative direction and oversight for major functions, activities, and staff of the Building Division. The incumbent will assist with department initiatives, including annual budgeting and monitoring and the development and administration of departmental policies, procedures and services, as well as day-to-day operations, including reviewing plans, interpreting applicable code, and meeting with stakeholders to explain processes. Areas of responsibility include building and safety, permit processing and issuance, inspection and compliance with the California Building Standards Code and relevant parts of the City’s Municipal Code, and building plan check review.

This position plays a key role in collaborating and coordinating assigned activities with other City departments, teams, and outside agencies and fostering cooperative working relationships. The person in this role is also expected to have excellent rapport with the general public, with the ability to respond to, and resolve difficult and sensitive citizen inquiries and complaints.

Current examples of notable projects include coordinating the upcoming California Building Standards Code cycle, collaborating on the IT Master Plan and land management permitting system (Accela) to improve customer experience and service delivery, and overseeing the building permit process for a diverse range of development from tenant improvements to hotels to comprehensive mixed-use campuses. The City has over 2,000 residential units, two hotels and more than 1.8 million square feet of commercial spaces approved, but not yet under construction, along with a number of large development projects currently under review. This position reports directly to the Community Development Director and is responsible for overseeing several positions within the Building Division across all functional areas.

Applications will be accepted for this position until the position is filled.  The selection process may include a written examination and interview.

This hourly position is not in Civil Service and does not receive benefits.

9-15 hours/week

THE POSITION

The main job of a Library Page is putting books, DVDs, CDs, and magazines back on the shelves and preparing the library for opening and closing. The ability to quickly and accurately sort things alphabetically and numerically is required. This is an ideal job for someone who enjoys organizing and who can work quietly on their own.

DEFINITION

Under supervision, sorts, shelves, straightens, relocates, and searches for library materials, re-orders and organizes materials as needed, provides basic directional information to patrons, performs basic circulation duties using computer software, performs physical tasks to support library programs and procedures, performs closing procedures, and does related work as required.

EXAMPLES OF DUTIES

Sorts and shelves materials, assists at public service desks; inspects materials for wear and damage and does basic mending of same; keeps books and periodical shelves in order; assists in taking inventory of books; performs basic custodial tasks as needed.

MINIMUM QUALIFICATIONS

 Knowledge of: Basic clerical functions, principles of alphabetical and numerical filing, basic record keeping procedures.

Ability to: Sort material quickly and accurately in alphabetic or numeric order; follow oral and written directions; interact positively and cooperate with co-workers, respond politely to library patrons, work as a team member, function under demanding time pressure, respond in a positive manner to supervision, and attend work and perform duties on a regular and consistent basis.

Must be physically able to stand for extended periods, walk, bend, kneel, push wheeled carts, lift, reach overhead, go up and down stairs, and use a step stool.

Availability for evening and Saturday shifts is required.

Age: Minimum age of sixteen.

Education: Completion of the tenth grade in high school.

Experience: None

San Mateo Medical Center is currently seeking two regular, full-time Clinics Managers.

San Mateo Medical Center operates multiple clinics throughout San Mateo County. To learn more about our clinics, please visit: https://www.smchealth.org/smmc-find-location

The role of Clinics Manager is integral to the mission and vision of San Mateo Medical Center. We are seeking experienced supervisors and/or managers of outpatient clinics to apply for this opportunity. Bring your creativity, innovation, and experience and join a team of professionals to build a robust system of care for the patients we serve.

San Mateo Medical Center is a public hospital and clinic system fully accredited by The Joint Commission. The Medical Center operates outpatient clinics throughout San Mateo County and an acute-care hospital in San Mateo. The mission of San Mateo Medical Center is to "partner with patients to provide excellent care with compassion and respect." As part of an integrated Health System, the Medical Center serves the healthcare needs of all residents of San Mateo County, with an emphasis on education and prevention.

We are seeking two clinic managers who will operate under the general direction of the Deputy Director of Ambulatory Care. The clinic managers plan, coordinate, direct, manage, supervise and evaluate the full range of programs and services offered at the community-based health clinics; recommend, develop, implement and evaluate goals, objectives, policies and procedures related to clinics; provide leadership and coordination to community groups, public and private agencies, advisory boards and volunteers in planning and implementing clinic services; and provide highly complex staff support to senior-level management. The clinic managers also lead and participate in complex performance improvement activities; develop systems to track the progress of strategic initiatives, departmental operational goals, and communicate progress in key forums; develop productive relationships with labor partners while navigating operational needs and developing and sustaining effective employee engagement processes. The clinic managers exercise direct and indirect supervision over a diversified clinical and support staff team.

The ideal candidates will have working knowledge of clinic operations, particularly in outpatient clinics that offer primary care, adolescent care, and pediatrics, as well as in budgeting and scheduling. The ideal candidates will also be experienced in change management, improving patient satisfaction scores, and continuous process improvement (Lean). Experience in a public/safety net clinic is highly desirable. The ideal candidates will also have the ability to lead complex performance activities.

We want to hear from leaders who are committed to public service and improving their community. If you enjoy working with dedicated, compassionate professionals and you are looking for a rewarding challenge that will take your career to the next level, then we want you!

Examples Of Duties

Duties may include, but are not limited to, the following:

• Plan, direct, monitor, coordinate and evaluate the operations and service delivery programs of a regional health clinic or clinics, including needs assessment, program design and planning, implementation, evaluation, and regulatory enforcement.

• Direct, coordinate, and participate in the development and implementation of program goals, objectives, policies, procedures, and priorities that balance both mandated services and community health care needs.

• Assess the quality of patient care; develop and generate community support for changes or enhancements to service delivery methods; advocate for patients with medical staff to ensure appropriate care is provided.

• Monitor census/patient flow and project future patient care demands; develop staffing schedules and assignments to provide the necessary level and type of care.

• Develop, present, and advocate for clinic funding; administer and monitor the approved budget to ensure the accomplishment of clinic care objectives within budget restrictions.

• Act as liaison between senior-level management, advisory boards and commissions, regulatory bodies, and program staff to ensure that all appropriate policies and guidelines are followed, and that programs are funded with adequate resources to maintain mandated and expected levels of service.

• Maintain an effective working relationship with a variety of public and private organizations, including other Health Services Agency staff, County departments, and agencies.

• Consult with other program managers on relevant program issues; develop alternative strategies for dealing with community health needs and assist in the implementation of solutions as necessary.

• Act as advocate and spokesperson in the community in support of programs and services; interpret, explain, and direct the enforcement of community health-related standards, codes, and regulations.

• Provide highly complex staff assistance to senior-level management and related commissions and advisory boards on program issues.

• Prepare a wide variety of detailed written reports, policies, procedures, and contracts.

• Perform related duties as assigned.

Qualifications

Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to qualify is:

• Three years of administrative or managerial experience in a healthcare delivery, social, or community services organization, including significant responsibility for one or more of the following: program and budget development, program service delivery, funding, utilization, coordination of community resources, or program evaluation.

Important Information

Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to jobs.smcgov.org to apply. Responses to the Supplemental Questionnaire must be submitted in addition to the standard County employment application form. A resume will not be accepted as a substitute for the required application materials. Online applications must be received by the Human Resources Department before midnight on the final filing date.

Tentative Recruitment Schedule

• Final Filing Date: Thursday, February 13, 2025, 11:59 PM PST

• Application Screening: Week of February 17, 2025

• Combined Civil Service and Departmental Interviews: Week of March 3, 2025