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DESCRIPTION:

The Department:

The Santa Clara Library Department aims to unite our community through possibility, exploration, and education. In a welcoming environment, the Library Department offers the power of knowledge, education, creativity, and inspiration to everybody. Read Santa Clara’s adult literacy program serves adults who seek to strengthen their basic literacy skills to achieve their goals as family members, workers, community members and lifelong learners.

The Position:

The Literacy Technology Assistant helps Read Santa Clara's adult learners gain basic digital literacy skills. The person helps adult learners 1:1 or in small groups learn how to use the literacy program's laptops and iPads as well as how to use literacy software on their own devices. The Literacy Technology Assistant may also be called on to support volunteer tutors or Read Santa Clara staff, as the need arises. The Literacy Technology Assistant is a patient, empathetic individual, who can teach basic technology skills to adults who have little or no digital literacy skills.

As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants.

Additional Information:

Applications must be filled out completely (e.g. do not write “see resume, NA, or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be considered.

Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov. This position is open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position.  If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW.  IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS.  ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW.

Typical Duties:

• Configure and operate Read Santa Clara's devices.
• Maintain the technology inventory, including keeping track of software subscriptions and licenses.
• Meet one-on-one with adult learners who need help with technology.
• Plan and conduct small group classes for learners on basic technology skills and literacy software.
• Check in and check out RSC devices to adult learners.
• Advise volunteers on how to effectively incorporate technology in literacy instruction and assist them as-needed with the online platform used to turn in monthly tutoring reports
• Write user-friendly instructions/create tutorial videos to help adult learners/tutors use literacy software.
• Record data and provide reports of sessions held with learners and tutors.
• Support Read Santa Clara staff, as needed, on specific literacy projects.

MINIMUM QUALIFICATIONS:

EDUCATION AND EXPERIENCE

Minimum Education Requirements:

High School diploma, GED or college degree.

Minimum Experience Requirements:

None.

Acceptable Substitution:

None.

License/Certifications:

None.

Desirable Qualifications:

Experience teaching adult learners or teaching basic technology skills to adults.

Other Requirements: 

• Must be 18 years of age or older. 
• Must be available to work up to 20 hours a week, including some weekdays, evenings and weekends.
• May be required to go to different library branches or community sites within the City of Santa Clara to serve adult learners.

Knowledge, Skills, and Abilities:

Knowledge of:

• Adult literacy and/or experience tutoring adults in basic literacy/technology skills
• Windows based operating systems and standard office software.
• How to use laptops/Chromebooks, iPads, smart phones, and copiers/printers.

Ability to:

• Learn about literacy software and the library's electronic resources.
• Teach adults basic technology skills.
• Work independently and prioritize work assignments with minimal supervision.
• Troubleshoot routine technology problems and recognize and report complex problems to literacy staff.
• Communicate clearly and effectively, both orally and in writing.
• Interact courteously with learners, tutors and staff from diverse backgrounds.
• Work effectively in a team-based environment to achieve common goals.

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application.  

The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov.

Applications are being accepted for the position of Literacy Services Coordinator with the South San Francisco Public Library.

APPLICATION DEADLINE:  MONDAY, OCTOBER 7, 2024 OR UPON RECEIPT OF THE FIRST 100 ONLINE APPLICATIONS, WHICHEVER OCCURS FIRST.

THE CITY OFFERS AN ATTRACTIVE BENEFIT PACKAGE, AS WELL AS CALPERS RETIREMENT PLAN AND SOCIAL SECURITY PARTICIPATION.

The City of South San Francisco is a General Law city with a population of 66,185 residents that grows to 110,000 during business hours. South San Francisco is strategically located on the west shore of the San Francisco Bay, in northern San Mateo County, 10 miles south of San Francisco. This City is also located along the Bay Area's main transportation routes, including 101, 280, Caltrain, BART, San Francisco Bay Ferry, and the San Francisco International Airport.

The City of South San Francisco is a full-service city with 12 City Departments including Police; Fire; Parks and Recreation; Public Works; Economic and Community Development; City Attorney; Library; Finance; Information Technology; Human Resources; City Clerk; and Office of the City Manager.  The City has a Council-City Manager form of government with more than 460 full-time regular employees.

The City of South San Francisco proudly remains The Industrial City, a reflection of its steel mill and ship building past.  In recent years, the City has been redefined to reflect the innovative, entrepreneurial and industrious spirit, which has made South San Francisco the Biotech Capital of the World.

South San Francisco’s biotechnology cluster is the largest in the world, with roughly 45,000 life science workers, 200 biotech companies, and over 12 million square feet of office/R&D facilities – with an additional 9 million square feet of new R&D facilities in the development pipeline. 

South San Francisco enjoys a high quality of life with an extensive public parks system, active library and learning programming and a dynamic, engaged community making South San Francisco a great place to live, learn, work and play. 

The Department

The South San Francisco Public Library is a full-service library committed to delivering quality services to a diverse community.  Library services are available at three sites, including the Main Library (901 Civic Campus Way), the Grand Avenue Library (306 Walnut Avenue) and the Gene Mullin Community Learning Center (520 Tamarack Lane).  Lifelong literacy services are provided by Project Read at the Main Library and the Gene Mullin Community Learning Center (GMCLC).  The City currently has one opening in this classification, for a position providing programs and services at the GMCLC.

Applications are being accepted for the position of Community Resource Clerk (Recreation Leader III) with the City of South San Francisco. This is a non-benefited, part-time/hourly position. 

APPLICATION DEADLINE: OPEN UNTIL FILLED. IF INTERESTED, PLEASE APPLY IMMEDIATELY, AS RECRUITMENT MAY CLOSE AT ANY TIME.

Hourly Rate: $21.77 - $26.46 per hour

The Position

The City of South San Francisco seeks customer service-oriented individuals to join the Community Resource Team at the new Library | Parks and Recreation Center. This position is shared between the Library Department and Parks and Recreation Department and works under the direction of the Community Resource Analyst. The Community Resource Clerk will typically be stationed at the lobby desks on the first and second floors of the new Library | Parks and Recreation Center at 901 Civic Campus Way in South San Francisco, however, may temporarily be assigned to other sites, or to represent the departments at special events. This position will provide a welcoming presence by greeting members of the public and responding to visitor inquiries to assist with wayfinding in the facility and sharing information about activities in the building as well as city and other local community resources.

The City of Woodland offers a competitive total compensation package including:

• Starting income ranging from $6,371.12 to $8,756.55 per month based on skills and years of experience, with incremental pay increases.
• Robust Retirement Program including CalPERS defined benefit pension plan, Retirement Health Savings Plan & 457 Deferred Comp plans with a 3% City match
• Low-Cost & No-Cost Health Benefits, including choice of CalPERS Medical Plans, and City-paid Dental Insurance, Vision insurance and Employee Assistance Program
• Paid Training & Career Development, including City-paid Professional Growth Incentive, City-provided training, and professional advancement opportunities
• Home-Life Balance, inclusive work environment and predictable work schedule, as well as paid holiday, vacation, sick and administrative leaves

POSITION

To plan, organize and manage all activities and programs for a specified division of library operations or services, to include the supervision, coordination, promotion and evaluation of division program.  The purpose of this recruitment is to fill an upcoming vacancy in the Woodland Public Library, as well as establish an eligibility list for future vacancies.

IDEAL CANDIDATE

The Woodland Public Library is seeking a team-orientated, enthusiastic, and forward-thinking Library Program Manager to provide oversight, development, and implementation of programs and services primarily related to adult services with general library support. Successful candidates will be flexible, energetic, dedicated to customer service, positive, and excited to work in the community of Woodland. The position works in collaboration with the Library Director and divisional Library Program Managers to help the Library provide free and equitable access to information, and informative and dynamic programming.  The Ideal Candidate enjoys working with and developing relationships with the public, schools, and other City organizations.  The ability to speak and understand Spanish is highly desirable.

Library Program Manager I: This is the entry level class in the professional library series. Assignments are generally limited in scope and within the design and procedural framework established by the Library Services Director. However, as experience is acquired, the employee performs with increasing independence.

Library Program Manager II: This is the journey level class in the professional library series. Positions in this class are flexibly staffed and are normally filled by advancement from the lower class of Librarian Program Manager I, or when filled from the outside, require prior professional library work experience.  Appointment to the higher class requires that the employee be performing substantially the full range of duties for the class and meet the qualification standards for the class. Work in this class is distinguished from that of a Library Program Manager I by greater complexity of the assignments received and by greater independence with which an incumbent is expected to operate.

• Develops and interprets division policies.
• Coordinates program planning and service delivery for the division.
• Develops and conducts programs which reflect the guiding principles of the Library and public librarianship.
• Develops and monitors collection development plan for division collection. Supervises the
  collection development activities of other staff. Responsible for appearance and order of division collection.
• Supervises cataloging, classification, and processing of all library materials using ALA and LC principles and practices.
• Provides relevant training to professional staff, library technical assistants, pages, and volunteers.
• Supervises and participates in the evaluation and hiring of all division staff.
• Participates in near-term and long-range planning for the division, including budget forecasting.
• Coordinates staff review of programs, services and policies for evaluation and improvement.
• Researches and identifies future grant opportunities that align with the Library’s needs and goals, implements all stages of grant process from conception and writing to implementation, reporting, and evaluation.
• Coordinates program planning with school Librarians to ensure complementary services to students.
• Provides leadership in working relationships and communication, ensuring high productivity and quality public service; with other community agencies and city departments.
• Prepares materials to publicize the services and resources of the division.
  Evaluates the various programs to ensure success with the Community, and adjust the programs as needed.
• Prepares regular reports for the Library Services Director.
• Maintains awareness of trends in library services and of issues affecting services to a specific population. Attends meetings and participates in professional library organizations.
• Regular, predictable, consistent and timely attendance is an essential function of the position.
• Performs duties in other library divisions and participates in library special projects as needed.
• Supervises the entire library, including personnel and facilities, in the absence of the Library Services Director.

MINIMUM QUALIFICATIONS

Education
Library Program Manager I and II
Possession of a Master of Library Sciences Degree from an accredited college or university.

Experience

Library Program Manager I
One (1) year experience supervising staff and/or developing/managing programs.

Library Program Manager II
A minimum of four (4) years' responsible experience in a professional librarian capacity, including one (1) year in a supervisory capacity and one (1) year of managing programs.

APPLICATION

Apply with a City of Woodland application online at www.cityofwoodland.gov/employment or by visiting the Human Resources Office, City Hall, 300 First Street, Woodland, CA 95695 by 5PM on Monday, October 21, 2024 (or first 25 qualified applicants).  Supplemental questionnaire must be submitted with application by the final filing date to be considered.  Résumés and cover letters are encouraged but will not be accepted in lieu of the application form.  Postmarks will not be accepted.  

Review Process:  Based on the information provided in the application documents, the best qualified applicants will be invited for further examination.  All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination.  Depending upon the number of applications received, the examination may consist of an application screening, written and/or practical exam, oral interview or any combination thereof.  Applicants will be required to take and pass a medical examination by a City of Woodland physician to ensure their physical suitability to perform the assigned duties. 

If you have a disability that requires accommodation during the selection process, please notify Human Resources at least seven (7) days prior to the event.

Panel interviews are tentatively scheduled for the week of November 4, 2024.

CURRENT SALARY

Library Program Manager I
$6,371.12 - $8,131.33 /monthly
$2,940.52 - $3,752.92 /bi-weekly

Library Program Manager II
$6,860.99 - $8,756.55 /monthly
$3,166.61 - $4,014.48 /bi-weekly

BENEFITS

Future COLAs:                   
4% increase effective January 2025 and another 4% increase effective January 2026.          

Retirement:                          
CalPERS Retirement system (2% @ 60 Formula for Classic CalPERS members and 2% @ 62 Formula for new CalPERS members).  The City does not participate in social security

Deferred Compensation:                  
Choice of deferred compensation plans (Traditional and Roth).  City will match up to 3% of employee’s base salary

Medical:                                
CalPERS Medical Insurance Plans, including HMOs & PPOs.  City gives an allowance toward the cost of insurance.  Maximum Family Allowance for 2024/2025: $2,195.79 per month

Dental/Vision:                      
City paid Delta Dental and VSP Vision Insurance

STD/LTD:                             
City paid wage protection for short- and long-term disabilities

Life Insurance:                     
City provides $50,000 life insurance policy

Voluntary Benefits:             
Voluntary Supplemental Life, Cancer, Accident Only, STD/LTD, and Critical Illness insurances, and Flexible Spending Accounts available

Vacation:                              
7 hours per month during first 3 years of service

Sick Leave:                          
8 hours per month

Administrative Leave:         
96 hours of leave time given each fiscal year

Holidays:                               
12.5 paid holidays (including two floating holidays)

Bilingual Pay:                       
$200 per month upon certification

Professional Growth Incentive:      
$625 per year for additional educational or professional activities

The City of Woodland hires only U.S. citizens and individuals lawfully authorized to work in the U.S.  The City of Woodland is an Equal Opportunity Employer.