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DEFINITION:

Under general direction of Recreation Supervisor and Recreation Program Coordinator, the Community and Recreation Program Specialist will assist in coordinating and implementing various community and recreation programs as well as assist with office duties, facility responsibilities, and perform related work as assigned.

CLASS CHARACTERISTICS

The Community and Recreation Program Specialist is an intermediate level position in the Community and Recreation Services and is responsible for the daily operations in the absence of the Recreation Supervisor and Recreation Program Coordinator. This position is responsible for the implementation of scheduled activities, provide customer service to participants and the public, and ensure strict adherence to standards to maintain program operations while creating a safe and secure environment. This position is distinguished from the Recreation Program Coordinator in that the latter is responsible for creating the recreation programs, while the Recreation Program Specialist is responsible for the implementation of the day-to-day operations of the recreation programs.

EXAMPLES OF DUTIES (illustrative only):

• Guide and motivate seasonal staff and volunteers to implement programs and activities and meet daily program needs.
• Assists with planning, scheduling, and implementing programs, trips, and activities at a multi-use recreational community center as well as offsite, while working with members and the public as well as special projects as needed.
• Ensures all applicable safety and security standards, City and department policies, procedures, and standards of conduct are known to the customers and participants of the facility and they are adhered to.
• Acts as a liaison with the City staff and departments, contractors, members and general public during programs or events and advises of potential problems.
• Accepts, processes, and distributes equipment and materials, including food and basic needs donations.
• Maintains strong customer relations between customers and public consistently.
• Ensures facilities and equipment are clean, safe and in good working condition.
• Assists in ensuring the program is running effectively.
• Interacts with program participants and volunteers to stimulate interest and participation in recreation programs, services, and activities.
• Issues and collects recreation equipment and ensures the proper use of City facilities, supplies and equipment.
• Responsible for the opening and securing of centers and facilities, including alarm systems, at the beginning and end of each business day in accordance with the established policies and procedures.
• Performs fire and life safety procedures and ensure safety for all customers and participants.
• Assists with and coordinates the set-up, take-down and cleanliness of the facility spaces, including Set-up furniture and equipment based on schematic diagrams or plans.
• Responds to customer requests and solves problems at the appropriate level and escalates the issue when needed.
• Serves as the primary contact for Community and Recreation Services Department when full-time staff are not on duty.
• Maintains accounting records for program activities.
• Participate as a member or contributor to the City’s Safety Committee group and program.
• Performs basic clerical duties and record keeping.

CASUAL RECREATION SPECIALIST/LEAD

5 - 25 HOURS/WEEK (Flexible)          

Note: Casual non-benefited employees are limited to working no more than twenty-five (25) hours per week and no more than 900 hours in a fiscal year (July 1-June 30).   

Recreation Services Division has multiple program lead staff openings across many recreation programs and activities. We serve youth, adults and older adults and have opportunities for flexible working hours (i.e., morning, after school, evenings, lunch time, weekends, etc.). Individuals may choose to work one assignment or multiple assignments and flexible work hours are possible to accommodate school schedules and/or other commitments.

• Organize and lead activities such as arts & crafts, sports & games, health & fitness
• Supervise participants, volunteers and program support staff during programs/activities
• Take attendance and administer/organize other paperwork and forms as needed
• Issue, maintain and store equipment and supplies
• Suggest and develop activities as appropriate to enhance program/activity
• Interact and communicate effectively with children, parents, caregivers, volunteers and City staff
• Ensure the safety and well-being of program participants, support staff and volunteers
• Responsible for program staff development, training and supervision (i.e. staff meetings)
• Other duties as assigned

• Minimum age: 18 years old
• Two (2) years or two summers (2) of experience in specific program area (recreation, after school, health & fitness) or population (youth, adults, older adults, special population) identified above
• Experience interacting with the public
• Ability to follow oral and written instructions. 
• Experience with staff/volunteer supervision or support

• High School Diploma or GED
• Possess a valid CA Class C driver's license and a safe driving record
• Bilingual in Spanish, Mandarin or Farsi
• Willingness to obtain First Aid/CPR Certification (paid training)
• College courses in education, social service, recreation, human services, etc. 
• Experience working directly with the public in a recreation or education setting.
• Experience with Microsoft Office Suite (Word, Excel, Publisher, PowerPoint, Outlook)

If you are interested in this opportunity, please submit a completed application, supplemental questions, and resume to Human Resources Department. City of Sunnyvale employment paper application can be downloaded from the City's employment page; go to Sunnyvale.ca.gov, Search: Jobs.

The City of Menlo Park is a great place to work! We are now accepting applications for Program Assistant – Recreation and Community Programs. 

Program Assistants support a wide variety of programs including recreation centers, gymnasium and sports, youth camps, administrative offices, and senior center programs. This is an exceptional job opportunity for enthusiastic and skilled applicants to join the City of Menlo Park team and work with an outstanding local government.

The City of Menlo Park currently has one (1) full-time Program Assistant position available immediately with assignment focused on recreation center and sports programs. This full-time position offers interesting and rewarding work experience, a competitive benefits package, and potential advancement opportunities for highly skilled applicants who are committed to continuous improvement and professional excellence. 

In addition to the current opportunity, this recruitment will be used to establish the eligibility list for Program Assistants. Interested candidates must apply now in order to be considered for placement in current and future positions in this classification. Additional full-time openings are anticipated to become available in the future to support additional programs including:

• Senior center programs
• Children and youth programs
• Community center operations
• Administrative office support

The Department

The Library and Community Services department is responsible for providing excellent customer service through recreational, educational, and cultural programs for children, adults and seniors. Our facilities include 221 acres of parkland distributed among 13 parks, two libraries, two community centers, two public pools, three childcare centers, two gymnasiums, and one gymnastics center. Included in the parks and recreation areas are tennis and pickleball courts, dog parks, softball diamonds, picnic areas, playgrounds, soccer fields, a skate park, shared use of a performing arts center and open space.  The City of Menlo Park is preparing to open a state-of-the-art new facility that will incorporate a community center, gymnasium, aquatics center, senior center, youth center, and branch library in 2024.

The Urban Forestry Division of the City of Fremont has two paid internships available for immediate hiring.  Through a variety of tasks and duties, interns will gain well-rounded, first-hand work experience and observational knowledge in the fields of urban forestry management and municipal administration.

The Role

The role consists of assisting city staff in the preservation, maintenance, and sustainable growth of Fremont’s urban forest. Examples of division responsibilities include program administration, tree assessment, community outreach and education, grant management, data collection and analysis, contracts and vendor management, project management, as well as other related responsibilities.

Examples of duties that may be assigned to interns include processing data through the city’s GIS- based tree data management system, reviewing and processing permit applications, developing and supervising tree planting initiatives, conducting public outreach and education, providing technical expertise, completing field work and assessments, Urban Forestry Management Plan implementation, and other duties as assigned.

With assistance from city staff and resources, this role will be expected to achieve International Society of Arboriculture (ISA) arborist certification before the term ends.

Join our Community Services Department – it’s a piece of cake.

The City of San Bruno Community Services Department is seeking a Food Services Coordinator to coordinate the lunch program and assist in the planning, organizing, coordination, and administration of community recreation programs for age 50-plus adults. The position works under the supervision of a Recreation Services Supervisor.

This position will perform food service management, food preparation, cooking, menu planning following Aging and Adult Services (AAS) guidelines; kitchen sanitation procedures, and routine cleaning of the kitchen appliances; purchase necessary supplies from vendors, keep detailed records of expenses and meals served, maintain food and supply inventory list. The position will also assist senior center staff in the development, scheduling, and implementation of a variety of fun lunch time activities and programs, such as the “Variety Show” and “Spring-Time Fun.”

The ideal candidate will be a dynamic individual who can follow recipes, plan and organize menus; prepare food in large quantities and manage kitchen operations to meet a fixed preparation and serving schedule; calculate ingredients and prepare required food quantities with minimum waste; follow safety practices, sanitation requirements and health code rules; maintain a variable work schedule based on needs of program and community center; follow oral and written instructions, and communicate effectively both orally and in writing. Ideal candidate will also be able to safely operate kitchen tools and equipment, including proper use of knives, scissors, and other cooking tools; serve as an Emergency Disaster Worker and respond to other emergencies as needed; supervise and manage employees; demonstrate sound judgement, timeliness, initiative, and independence.

Examples of the essential duties and responsibilities include:

• Perform food service management, food preparation, cooking, menu planning following Aging and Adult Services (AAS) guidelines, and kitchen sanitation procedures and routine cleaning of the kitchen and all appliances. Provide quarterly nutrition education.
• Purchase necessary supplies from vendors and keep detailed records of expenses and meals served. Maintain food and supply inventory list.
• Assist with input of computer data and financial records pertaining to kitchen expenses and county grant data.
• Attend quarterly meetings to comply with grant funding.
• Hire and supervise part-time staff, volunteers and 50-plus adults from various food service backgrounds and age groups during daily meal preparation. Meet regularly with kitchen staff and volunteers to review procedures. Provide training for lunch registration and kitchen volunteers.
• Assist in the development, scheduling and implementation of lunch time activities and programs, with understanding of 50-plus adult and program needs.
• Work with various government agencies on regulations, training, and education surrounding food safety, nutrition, and other guidelines.
• Maintain a variable work schedule based on needs of program and community center.
• May perform needed custodial and general maintenance work as required.
• Perform related duties as assigned.

The Food Services Coordinator will possess the following:

• Associate of Arts (AA) or Associate of Science (AS) Degree from a two-year college or university with a degree in hospitality management, culinary arts, institutional food preparation management, or a closely related field or Certificate in Culinary Arts from an accredited culinary school.
• One year experience in institutional food preparation management or related experience.
• Additional experience and training in institutional food preparation, community center use, nutrition, menu planning, and food preparation is desirable.
• Ability to obtain and maintain valid California State Driver’s License.
• Ability to obtain and maintain the following by the end of the probationary period:
  • First Aid and CPR Certification
  • California State certification in food safety (equivalent to the ServSafe Certificate).

In addition, the ideal candidate possesses the following competencies:

• Having achieved a satisfactory level of technical, functional, and/or professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise; leveraging expert knowledge to accomplish results.
• Placing a high priority on the (internal or external) customer’s perspective when making decisions and taking action; implementing service practices that meet the customers’ and own organization’s needs.
• Maintaining stable performance under pressure or opposition (e.g., experiencing time pressure, conflict, or job ambiguity); handling stress in a manner that is acceptable to others and to the organization.
• Establishing an action plan for self and others to complete work efficiently and on time by setting priorities, establishing timelines, and leveraging resources.
• Using appropriate methods and interpersonal styles to develop, motivate, and guide the team to attain successful outcomes and business objectives.
• Maintaining, identifying and improving conditions that affect own and others’ safety; upholding safety standards.
• Securing and comparing information from multiple sources to identify business issues; committing to an action after weighing alternative solutions against important decision criteria.
• Clearly and succinctly conveying information and ideas to individuals and groups; communicating in a focused and compelling way that captures and holds others’ attention.

Helpful Links to understand the San Mateo County Congregate Meal Program:

https://www.smchealth.org/area-agency-aging

https://www.smchealth.org/older-adult-providers

This recruitment is being conducted to fill one Food Services Coordinator vacancy and may be used to fill future full-time vacancies as they occur during the active status of the employment list.

How to Apply

Applications may be submitted online at governmentjobs.com/careers/sanbruno. The first cut-off for application submissions will be Monday, June 3, 2024. To be considered please don’t wait to apply, submit your application no later than 8:00 a.m. on Monday, June 3, 2024. This position will be open until filled, so other deadlines are tentative. The City of San Bruno utilizes a merit-based selection system that is competitive and based on broad outreach efforts and equal opportunity for qualified applicants to take part in a process designed to determine the qualifications, fitness, and ability of competitors to perform duties of the vacant position.

What happens next?

• We will review your application and all supplemental materials to select the best qualified applicants to continue in the process. Screening will include a review of minimum qualifications, application appraisal rating of education, training and experience and relevance of background qualifications related to the target job as well as supplemental questions if applicable.
• Applicants selected to move forward in the process may be asked to participate in any combination of the following (at any phase of the selection process): a written examination, job related exercise, physical test or job simulation, phone interview, in-person or video interview(s), and/or web-based testing.
• The final phase of the selection process is the probationary period, which in most cases is one year, depending on your classification.

Reasonable Accommodations

The City of San Bruno is an Equal Opportunity Employer (EOE) and provides equal employment opportunities without regard to race, color, ancestry, religion, creed, age, physical or mental disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by federal, state, or local laws in its employment actions, decisions, policies and practices. 

The City of San Bruno Human Resources Department will make reasonable efforts in the selection process to accommodate disabled applicants. Individuals with disabilities who would like to request an accommodation in the process must inform the Human Resources Department by the final filing date by emailing hr@sanbruno.ca.gov.

Sausalito Parks and Recreation is Seeking Vibrant Skilled Recreation Leaders

This recruitment is for Spring and Summer Events and Activities such as Bocce and  Volleyball Referee, Jazz and Blues Event Staff, Fourth of July Event Staff, and other fun classes, activities, and events

Pay: $16.00 - $17.00/ Hr

The City of Sausalito is recruiting for part-time temporary help for the spring and summer seasonal recreation activities and City-wide events.  The first of these is the Bocce League referee.

Bocce Referee
As a Sausalito Parks and Recreation Bocce Referee, you are responsible for set-up, management, and cleanup of scheduled Bocce matches. You are the enforcer of rules, an impartial judge, and an advocate for fun and fair play. The ideal candidate will maintain a positive attitude and provide a friendly environment when communicating with teams and keeping score. This position reports directly to the Recreation Supervisor.   The ideal candidate must meet all minimum requirements as listed below and be confident and capable of dealing with conflict and intense games. 

To be considered for this position, you must be available for the entirety of the season:

• March 5 - May 16 Tues-Thurs (approximately)
• Saturdays May 11th &18th 

Event Staff

As a Sausalito Parks and Recreation Event Staff member, you are responsible for actively participating in set-up, cleanup, and management of your assigned event.  You must arrive on time and remain until the event leader release you after the event.   Event staff may set up chairs, tables, stages, corridors, and barriers.  You may be asked to perform traffic control or direct drivers to parking.   The ideal candidate will have a can-do attitude, smile often, meet all of the minimum requirements below, remain calm under pressure and in the face of adversity, be cheerful, and love the diversity of people. 

The minimum requirements for the position are:

• Reliable transportation to and from games or events
• Ability and commitment to arrive on time and remain until duties are completed and you are released
• Confidence and capability to manage conflict with grace and calm
• Commitment to long hours, days, evenings, or on weekends depending on the assigned event schedule
• Must be 14 years of age or older with a work permit if under 16. 
• Able to work independently
• Excellent people skills
• Strong ability to follow directions.
• Ability to lift and carry 25lbs

To be considered for this exciting opportunity, candidates should apply through CalOpps.org. Please go to the Member Agencies tab and select the City of Sausalito. Complete an online application and the required supplemental questionnaire. All materials must be included to be considered as a candidate.

Applications will be reviewed for completeness.  Applicants must answer the supplemental questions.  All applicants who will work with children must undergo a LiveSan review and TB test prior to employment.   

Applications that meet the minimum qualifications will be placed on the eligible list and forwarded to the hiring manager for consideration.   Applicants reaching the eligible list will be notified of their status.   Once on the eligible list, you may or may not receive a call to interview.   Interviews will depend on the number of positions available and the answers to the supplemental questions.

Temporary positions receive no benefits except as required by law.  Employees in this position will be eligible after 30 days of employment for California paid sick leave. 

The City of Sausalito is an Equal Opportunity Employer committed to providing alternate pathways to entry for positions and promoting diversity and inclusion in our workforce.

THE PARKS AND RECREATION DEPARTMENT:  The Parks and Recreation Director heads up a staff that includes three full-time Supervisors, three Landscapers, two custodians, a full-time Administrative Aide, and a number of part-time Recreation Leaders and volunteers.  A dedicated and energetic Parks and Recreation Commission assists the staff in successfully planning and carrying out a number of year-round special events and programs, in coordinating a varied offering of classes and sports activities, and in spearheading improvement and beautification projects for City parks and public facilities.

THE COMMUNITY:  Sausalito is a beautiful, San Francisco Bayfront city of 7,400 residents within 2.2 square miles that serves a visitor population that may be several times the size of the year round population.  The blend of historical buildings, wooded hillsides, sweeping Bay, and San Francisco views nestled against the Golden Gate National Recreation Area combine to make Sausalito a community of unparalleled charm and natural beauty. 

  Position & Duties 

• Per the City’s COVID19 Mandatory Vaccination Policy, the City requires all employees starting on or after February 11, 2022 to provide proof of vaccination as a condition of employment absent a documented medical and/or religious exemption. Proof of vaccination means that employees are required to be “up-to-date” with regards to the COVID-19 vaccine. Consistent with the Santa Clara County Public Health Order issued on December 28, 2021, "up-to-date" means that employees are required to be vaccinated with the entire recommended initial series of a COVID-19 vaccine (two doses of the Pfizer, Moderna or Novavax COVID-19 vaccine or a single dose of the Johnson & Johnson COVID-19 vaccine). 

To apply, applicants must complete an application via the City of San Jose’s website at www.sanjoseca.gov/citycareers.

The salary range for this classification is $21.77-$26.50 hourly, or $45,274.32 - $55,124.16 annually.  Actual salary shall be determined by the final candidates’ qualifications and experience. This position is covered under the Living Wage Policy and hourly rates will be adjusted to a minimum of $25.15 hourly for benefitted positions or $26.45 hourly for unbenefited positions.  The Living Wage rate consists of a base amount and an approximate five percent (5%) ongoing non-pensionable pay.

Parks Recreation and Neighborhood Services department (PRNS) is recruiting to fill multiple full time, and potentially some part-time Community Activity Worker positions in the Community Services Division to support the BeautifySJ and Project Hope programs.

  Community Services Division: Safe + Clean + Engaged Neighborhoods

Empower and support residents, schools, and local organizations to make the City more livable, safe, and clean.

   About BeautifySJ and Duties:

BeautifySJ is the home of the City of San Jose’s blight reduction and encampment management programs and services. BeautifySJ works to address and prevent blight including graffiti removal, coordinating neighborhood litter clean-up events and dumpster days and removing illegal dumping. Encampment management services include weekly trash services and abatement activities to ensure that locations and conditions of encampments are cooperative and complying.  

Community Activity Worker job duties for BeautifySJ are focused on providing direct support to address litter/trash related blight in neighborhoods, waterways, and/or encampments.  Duties include setting up, planning and attending resource fairs and neighborhood-based outreach events (e.g. “dumpster days”), developing working relationships with schools, volunteers, internal and external stakeholders and non-profit partners. Job duties also include assisting Community Coordinators with behavior change and encampment engagement strategies including but not limited to   conducting site assessments, removing trash and debris from identified active encampments, submitting outreach requests and working directly with the unhoused community.  You are encouraged to apply for work in this program if you want to work with communities to empower residents to take pride in our City.

 About Project Hope and Duties:

Project Hope is a neighborhood engagement and empowerment initiative focused on nine neighborhoods in San Jose.  Organized into operational teams, Project Hope staff are assigned to specific neighborhoods, where they assist residents to address the conditions and circumstances that exist due to systemic racism such as crime/violence, blight, lack of trust, marginalization, and inadequate services. Project Hope supports residents to create new neighborhood associations or reinvigorate existing ones, develop the organizational and capacity building skills to better utilize and reach key City, and other public/private resources to address ongoing quality-of-life issues.

Community Activity Workers in Project Hope build strong relationships with residents, partners and community. Assist  neighborhood associations/board members with planning for meetings and events. Inform residents of City services, assist neighborhood associations in building strong relationships with City of San José departments and other local government agencies.  Provide in-service trainings and workshops for community leaders to ensure self-sustainability of the neighborhood association.  Applicants should enjoy spending time in the communities directly engaging with residents (e.g. canvassing, door-to-door outreach & surveying), planning and attending community events, bringing people together for positive results, teaching residents how to engage with City and other public/private partners to address neighborhood/community issues.

 Job duties for Community Activity Workers in any of our programs include, but are not limited to:

•         Working some weekend and/or evening schedules per the program schedule
•         Develops and presents written materials and makes public presentations to inform people about programs and encourage participation.
•         Participates in planning and coordinating in-service training and development of program aids and materials.
•         Performs public contact and liaison work in explaining and interpreting program.
•         Prepares and monitors budget and timesheets.
•         Prepares monthly reports, and various other correspondence.
•         Coordinates with governmental agencies, local businesses, and City Departments.
•         Conducts and facilitates workshops for the neighborhood.
•         Surveys targeted neighborhoods needs via methods including telephone surveys or door-to-door canvassing.
•         Provides information to residents on accessing City services or other service providers.
•         Assists in planning & implementing special activities or programs, such as community service or empowerment projects, community meetings, community/graffiti clean-ups, tree-planting, tutoring, or sports activities. 
•         Renders first aid in case of injury; watches for the safety of participants and spectators.
•         Designs and produces flyers and announcements.
•         May be required to provide bilingual translation, both orally and in writing.

Selection Process

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job-Specific Questions.

Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process.

Additional phases of the selection process may consist of one or more interviews, one of which may include a practical/writing exercise.

You will be prompted to answer the following job-specific questions during the online application process.  Please note that there is a 4,000-character limit including spaces for each text response. You MUST answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration:

·        Please provide the following details of your work experience doing community related work, projects, or programs: 1) A brief description of your work experience 2) Name(s) of employer(s) 3) Dates/length of employment(s) 4) Average hours worked per week.

·        Please describe your customer service philosophy. Include examples of how you have put this philosophy into action in your prior/current work experience.

·        Please describe your experience with working in underserved communities or with the unhoused (homeless) population: 1) Briefly describe your experience 2) What types of resources or services where you able to provide or bring to them.

·        Select one option - I am applying for: 1) Community Activity Worker in the BeautifySJ Program; 2) Community Activity Worker in the Project Hope Program; or 3) Both

·        Please describe the reason for your selection in the previous question.

·        Please describe any bilingual skills you possess.

·        Select one option – I would be open to a part-time position:  1) yes; or 2). No, I want full-time work only.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

The City of Lincoln is creating an applicant pool for the position of Public Safety Dispatcher I/II within the Police Department.  Interested applicants may submit their application to be part of the applicant pool.  As new vacancies occur, the recruitment team will review applications for consideration.

The Lincoln Police Department is authorized for 23 sworn officers, six dispatchers, and various other civilian and volunteer positions.  The dispatch center provides public safety dispatch services for the Lincoln Police Department and three Lincoln Fire stations. The communications center is staffed 24/7 and dispatchers work in pairs or solo. Public safety dispatchers answer emergency and non-emergency calls for police, fire and other city services.  Dispatchers prioritize calls and dispatch public safety units as needed.  Heavy phone and radio use is a primary duty of the position.  Other duties include clerical and specialized record keeping functions.

Under immediate supervision, this position performs a wide variety of technical and clerical law enforcement support duties related to taking police, fire and medical emergency requests for service from the public and tracks and dispatches field units as appropriate; gathers, records, maintains, retrieves and distributes law enforcement data and information; enters reports and data into a variety of automated law enforcement records systems; ensures that records and information are accurate, clear and comprehensive for law enforcement personnel and the general public; learns applicable policies, procedures and work methods associated with assigned duties; performs other related duties as required.

DISTINGUISHING CHARACTERISTICS
The Public Safety Dispatcher I is the entry level class in which incumbents learn to perform and perform Police Dispatcher duties under immediate supervision. This classification is alternatively staffed with Public Safety Officer II and incumbents may advance to the higher level after gaining experience and demonstrating a level of proficiency that meets the qualifications of the higher class.

The Public Safety Dispatcher II is the working level class in which incumbents are expected to perform the full range of Police Dispatcher duties with minimum supervision and apply sound judgment regarding their scope of authority in dispatching personnel. This classification is distinguished from the Community Service Officer series in that the latter performs duties involving work in taking reports in the field and performing face-to-face public service activities.

SUPERVISION RECEIVED/EXERCISED
The Public Safety Dispatcher I receives immediate supervision from the Police Office Supervisor or a Watch Commander. Incumbents of this class do not routinely exercise supervision. The Public Safety Dispatcher II receives supervision from the Police Office Supervisor or a Watch Commander. Incumbents of this class do not routinely exercise supervision.

ESSENTIAL FUNCTIONS
Include but are not limited to the following:

• Receives and enters calls for police, fire and medical service in CAD; dispatches and tracks field units; interprets level of service needed through information obtained from field officers or citizens; coordinates multi-agency responses when necessary; transfers calls to appropriate agencies if warranted.
• Responds to questions and concerns from the general public, department staff and other agencies; takes and records telephone and counter reports; provides information as appropriate and resolves service issues and complaints.
• Enters and maintains accurate data and information into the California Law Enforcement Telecommunications System (CLETS) including stolen vehicles, and missing and unidentified persons; enters and retrieves information from a variety of state and local automated systems; validates selected records from the Department of Justice files including vehicles, boats and missing persons; releases impounded vehicles; processes reports and citations; collects and maintains statistical information.
• Learns and develops an understanding of applicable policies, procedures, and work methods associated with assigned duties.
• Photocopies and distributes crime, incident, arrest and accident reports to the general public and various agencies such as the Department of Justice (DOJ), California Highway Patrol, District Attorney, Department of Motor Vehicles (DMV) and insurance companies; prepares reports for court; applies federal, state and local laws when releasing information.
• Establishes positive working relationships with representatives of community organizations, state/local agencies and associations, City management and staff, and the public.

PHYSICAL, MENTAL AND ENVIRONMENTAL WORKING CONDITIONS
This position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting, and stooping in the performance of daily office activities. The position also requires grasping, repetitive hand movement, and fine coordination in preparing reports and retrieving and entering data using a computer keyboard. Additionally, the position requires near and far vision in reading work related documents and using the computer, and acute hearing is required when providing phone, dispatch and face to face service. The need to lift, drag, and push files, paper, and documents weighing up to 25 pounds also is required.

KNOWLEDGE/ABILITIES/SKILLS
The following are a representative sample of the KAS’s necessary to perform essential duties of the position. The level and scope of the knowledge and abilities listed below vary between the I and II levels.

Knowledge of: Civil, criminal, and municipal provisions relating to the various activities of the Police Department; law enforcement, fire, and other operating procedures and functions of the Department as they relate to the dispatch function; geography of the City and the surrounding environment; legal and procedural techniques and regulations regarding transmission and reception of public safety radio traffic; basic radio and related equipment maintenance.

Ability to: Perform a variety of complex work with speed and accuracy; remain calm under emergency situations; learn to operate specialized law enforcement automated information and communication systems; work flexible hours including evenings, weekends and split shifts; learn basic Spanish speaking skills that allow for communication regarding addresses, locations, time descriptions, etc.; interpret, explain and apply applicable laws, codes and regulations; read, interpret and record data accurately; organize, prioritize and follow-up on work assignments; work independently and as part of a team; make sound decisions within established guidelines; follow written and oral directions; observe safety principles and work in a safe manner; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships.

Skill to: Operate an office computer and a variety of word processing and software applications; effectively operate specialized law enforcement automated information and communication systems; type accurately from clear copy at a rate of 35 words per minute.

THE SELECTION PROCESS

To be considered, candidates must possess one of the following at the time of application:

• POST Entry-Level Dispatcher Exam with a T-score of 48 or higher
• A valid POST-certified Public Safety Dispatcher Basic Course Certificate

The process may include an in-basket exercise, individual interviews, panel interviews and/or other related components.  Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to the process. The candidate selected for the position will be required to complete a background check including reference checks, fingerprint check, medical/drug-test evaluation and/or other related components.

Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities.  Please advise HR of any special needs a minimum of five days in advance of the selection process exam by calling (916) 434-3229. The City of Lincoln is an Equal Opportunity Employer.

The information contained herein is subject to change and does not constitute either an expressed or implied contract.