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San Mateo County Health- San Mateo Medical Center seeks well-qualified candidates for the position of Program Coordinator I in the Patient Access Division. The current vacancy is a full-time, limited term vacancy. The duration of the assignment will last about 6 months.

 

Under the direction of the Patient Access Manager, the Program Coordinator will provide support to over 150 Patient Services Assistants across various departments, including Emergency, Admitting, Long-Term Care, Same-Day Surgery, and will average 27 Federally Qualified Health Center (FQHC) sites with 8-16 hours of weekly program refresher training on several publicly sponsored coverage options.

 

Additionally, this position will assist the team with several EPIC post-go-live projects, and work queues as we work to revamp processes and enhance collaboration for improved workflows and revenue-generating process efficiencies. 

 

To fill this vacancy, we are seeking applicants who are:

• Effective collaborators and can interact well with diverse personalities.
• Excellent planners and organizers and can establish a course of action for accomplishing short- and long-term goals and efficiently manage multiple assignments at the same time.
• Superior communicators and who excel orally and in writing.
• Flexible and see the value of helping colleagues and being exposed to and trained in several programs and initiatives.
• Proactive and are receptive to innovative changes and creative solutions.
• Team builders and can quickly establish strong partnerships with others.

The Ideal Candidate will possess:

• A Bachelor's degree in public or business administration, management or a related field.
• Experience in using EPIC.
• Two years of professional level analytical and administrative experience in a community-related setting.
• Excellent interpersonal and written communication skills.
• Ability to work collaboratively and establish and maintain positive working relationships, while balancing multiple, sometimes competing priorities.
• Acute attention to detail and strong organizational skills.
• Ability to produce accurate work, while meeting deadlines and working under pressure.
• Flexibility and ability to work independently and as part of a team.
• Ability to work in a fast-paced environment and follow verbal and written instructions.
• Ability to design, coordinate, and execute program initiatives and evaluate performance.
• Commitment to properly handle discreet information and maintain confidentiality.
• Knowledge of Microsoft Office products (Word, Excel, PowerPoint) and Social Media platforms.

 

This is a limited term, at-will position.  Limited Term Employees are assigned to assignments not to exceed three years. They receive medical and dental benefits, similar to regular employees, and a defined contribution retirement plan. 

 

Examples Of Duties

Duties of the position include, but are not limited to:

• Coordinates efforts between departments, clinics, and Ancillary Services to ensure timely release of claims.
• Serves as a liaison between the Patient Financial Department and Resource Management.
• Facilitate regularly scheduled and special meetings – prepare and distribute agendas and minutes from meetings.
• Maintain program billing and compliance records related to authorizations for Inpatient and Outpatient services.
• Prepare reports as needed for Patient Financial services, Resource Management, and Department of Health Services (DHCS).
• Manage and support activity related to the authorization and denial process.
• Educate and train team members regarding authorization requirements and denial mitigation.
• Perform related duties as assigned.

 

Qualifications

 

Knowledge of:

• Principles and practices of program area/option to which assigned.
• Principles and practices of effective customer/client relations.
• Principles and practices of working with and managing volunteers, if assigned to volunteer coordination.
• Technical procedures and requirements of program area/option to which assigned.
• Applicable federal, state and local laws, rules and regulations and County and program policies and guidelines governing program area/option to which assigned.
• Principles, practices and techniques of administrative and programmatic research and analysis.
• Computer applications related to the work.
• Office administrative practices and procedures, including records management and the operation of standard office equipment.
• Funding sources, grants and fund-raising techniques, if assigned to Options 1 and 2.

Skill/Ability to:

• Analyze, interpret and apply various regulations and requirements.
• Plan, coordinate and implement administrative and programmatic research and analysis.
• Train staff in work procedures and provide technical and programmatic assistance to staff and subcontractors.
• Establish and maintain effective working relationships with grantors, subcontractors, County staff, elected and appointed officials, the public and others.
• Communicate effectively, both orally and in writing.
• Compile, analyze and interpret data using research techniques; draw sound conclusions and prepare and present effective reports regarding findings and recommendations.
• Exercise sound independent judgment within general policy and regulatory guidelines.
• Prepare clear and accurate reports, correspondence, procedures and other written materials.
• Organize and prioritize work and meet critical deadlines.
• Maintain accurate records and files.
• Interact with a wide variety of people.
• Listen sensitively and accurately; exercise tact, patience and diplomacy.
• Develop, coordinate, and implement plans, programs and events.
• Utilize the appropriate interpersonal style and methods of communication to gain acceptance, cooperation, or agreement of a plan, activity, and/or program idea.
• Make public presentations and prepare articles for publication such as press releases and articles related to events of assigned program.
• Prepare narrative and statistical reports.

Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying.  A typical way to qualify is:

Program Coordinator I: Bachelor's degree in public or business administration, management or a related field and two years of professional level analytical and administrative experience in a community-related setting.

 

Application/Examination

 

If you are interested in being considered for this limited term position the following items must be submitted via e-mail: 

• Cover letter
• Resume

Please include the words "Program Coordinator I - Patient Access - Limited Term" in the subject line of email submission. All submitted materials must be in a Word or PDF format.
 
Please submit the above listed materials via email to:
 

Keshni Kumar, Director of Patient Access

kkumar2@smcgov.org

 

Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview.
 
Apply immediately. Application materials will be accepted until position is filled. This posting is open on a continuous basis and selection may be made at any time within the process.
 
NOTE: Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. Submittals that do not include all required elements will not be considered.

**All communication will be via email for this recruitment**

The City of Newark is seeking an experienced water aerobics instructor with the ability to work with all ages, including but not limited to those over the age of 55. The Recreation Instructor will be responsible for the implementation and planning of water aerobics course to be held at the George M Silliman Community Activity Center.

 

Recruitment Contact:

Ryan Storms, Recreation Coordinator

Email: Ryan.Storms@newark.org

Under direction, the Traffic Control Special Events position directs motorists and controls traffic conditions at special events held in the City of Santa Clara.  

 

For additional information regarding this position, please email Rachel Thomas at rthomas@SantaClaraCA.gov.

 

The Department: 

The men and women of the Santa Clara Police Department take tremendous pride in providing the community with outstanding service through the "Santa Clara Way" of service.  In partnership with the citizens, the team provides law enforcement services with professional and dedicated staff. The team will always identify and resolve problems utilizing all available resources and perform services professionally and with a high level of integrity. To learn more visit our website.   

 

 

As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants. 

 

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW.  IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS.  ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. 

 

 

Typical Duties

Duties include but are not limited to the following:

• Direct traffic

• Observe, monitor, and control routine and unusual traffic conditions; assist and advise motorists

• Establish and preserve good relationships with the general public and answer questions

• Attend meetings and trainings

• Perform other duties as assigned

 

 

Minimum Qualifications

EDUCATION AND EXPERIENCE
Minimum Requirements:
• Minimum age 18 at time of application; and
• One (1) year of full-time paid or volunteer work experience involving considerable contact with the general public

Desirable Qualifications:
• Paid or volunteer work experience within a law enforcement agency, the U.S. Armed Forces, or a related agency

LICENSES AND/OR CERTIFICATES
• None

OTHER REQUIREMENTS
• Will be required to work special events
• Will be required to work odd and unusual hours, including evenings, weekends, and holidays
• Will be required to pass a City background investigation, which will include fingerprinting
• Must be able to perform all of the essential functions of the job assignment

 

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application.  

 

Candidates are required to pass a departmental interview prior to being given a conditional job offer. If given a conditional offer of employment, candidates must also pass a background investigation.

 

 

Knowledge, Skills, and Abilities

Knowledge of:

• Basic principles of traffic control

• Principles and practices of customer service

 

Ability to:

• Understand and execute oral and written instructions

• Relate to supervisors, maintain objectivity, take criticism, and control temper

• Be courteous, but firm, in maintaining effective communications with the general public in normal and stressful situations

• Deal effectively with irate or uncooperative individuals

• Communicate in a clear, concise, and effective manner, both orally and in writing

• Read and understand laws, ordinances, departmental polices, rules, and instructions

• Establish and maintain effective working relationships with those contacted in the course of work, including the general public and co-workers

• Work in a team-based environment and achieve common goals

• Walk or stand for extended periods of time and bend, stoop, reach, carry, crawl, climb, and lift as necessary to perform assigned duties

• Perform work in various environments, including outdoors in inclement weather

 

Additional Information: 

You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit 1) an online City of Santa Clara Employment Application and 2) a Resume is optional. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov. This position is continuous: Applications will be reviewed on a weekly basis for consideration for the position.  If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.

 

The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov.