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WILDFIRE PROGRAM SUPPORT SPECIALIST

Professional Temp

Full-Time/Temporary/Fixed-Term/Non-Exempt

City of San Rafael Fire Department

$31.80 - $38.65 per hour

(salary dependent upon experience/qualifications)

Limited Benefits Available

APPLICATION DEADLINE:  Apply by Monday, June 15, 2026 at 5:00 p.m.

First Review of Applicants:  Monday, June 8, 2026

(We reserve the right to close the recruitment at anytime prior to application deadline)

This position is fully funded through the Marin Wildfire Prevention Authority (MPWA) and will directly support the mission of wildfire preparedness and mitigation, and community safety. 

This is a Limited Term|Temporary|Full-Time|Fixed Term|Non-Exempt position with limited benefits.  This position is for ONE YEAR ONLY for the period July 2026 through June 2027.  

THE CITY is focused on enhancing our community members’ quality of life through well-designed services and a positive workplace culture. San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyle, and natural environment. San Rafael, with a population of approximately 60,000, is a full-service city with a City Council/City Manager form of government with 12 departments, more than 400 employees, and a fiscal year 2025-2026 annual budget of approximately $193 million. The City’s vision is to be a vibrant economic and cultural center reflective of its diversity. The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. 

San Rafael’s Organizational culture framework is an initiative called “Together San Rafael.” City employees are our greatest asset, and we seek talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge. We are a results-driven team focused on the needs of community members. The Together San Rafael initiative is focused on modernizing City services and increasing the engagement of employees. This initiative recognizes the interconnectedness of the customer and employee experience. 

THE DEPARTMENT

The San Rafael Fire Department is an all-risk fire agency with 69 highly trained operational firefighters providing services in firefighting, Advanced Life Support (ALS response, ambulance transport, technical rescue, hazardous material response, disaster response, fire prevention, and community preparedness.  We are dedicated to delivering the highest level of emergency service to our community--professional, compassionate, predictable, consistent, and sustainable.  

THE POSITION

The Wildfire Program Support Specialist provides operational, administrative, and technical support for the San Rafael Fire Department's wildfire prevention, mitigation, and community risk-reduction programs.  The Specialist will support the Wildfire Mitigation Program through the implementation of the San Rafael Wildfire Prevention and Protection Plan and Marin Wildfire Prevention Authority (MWPA) goals.  The position works closely with fire prevention staff, vegetation management personnel, contractors, community organizations, and residents to ensure efficient program delivery and high-quality customer service.  This role supports planning, data tracking, public education, defensible space evaluations, grant administration, and logistics for wildfire-related initiatives.  

ESSENTIAL DUTIES AND RESPONSIBILITIES (may include but are not limited to the following):

• Support the implementation of the San Rafael Wildfire Prevention and Protection Action Plan and Marin Wildfire Prevention Authority workplan in an inclusive and equitable manner.
• Provide various administrative support services including but not limited to inputting invoices, contracts, and purchase orders, budget tracking, meeting support and responding to resident inquiries.
• Assist in coordinating contractors, scheduling inspections, and maintaining project timelines and documentation.  
• Conduct field support tasks such as collecting site information, documenting parcel conditions, preparing inspection forms, and entering data into department databases.  
• Maintain, organize, and update program data, reports, maps, and digital records.
• Assist with grant tracking, reporting, reimbursements, and documentation requirements.
• Support development and delivery of public education materials, community outreach events, and preparedness workshops.
• Provide logistical support for equipment, supplies, signage, and daily field operations.
• Prepare written summaries, report, presentations, and correspondence for supervisors and stakeholders.
• Support the residential assistance programs via documentation, scheduling, and coordination.
• Manage the resident hotline, including phone calls, emails and third-party software to ensure residents have timely information and support.
• Helps assure residents are informed through content creation to be shared via physical and electronic forms.

KNOWLEDGE/SKILLS/ABILITIES

• Customer service principles and  public communication best practices.
• Principles of wildfire behavior, defensible space, home hardening practices, and vegetation management (training can be provided).
• Basic understanding of fire prevention, community risk-reduction, and emergency management concepts.
• Office software including word processing, spreadsheets, and databases.
• Recordkeeping, project coordination, and workflow management methods.
• Strong organizational and time management skills with the ability to balance multiple projects.
• Clear and professional verbal and written communication.
• Proficiency using computers, tablets, data-entry systems, and mapping tools.
• Ability to interpret and apply program guidelines, defensible space standards, and work instructions.
• Effective interpersonal skills for working with residents, contractors, and internal staff.
• Problem solving and attention to detail in both field and office settings.
• Work independently and also collaborate effectively with a team.
• Provide excellent customer service, sometimes in stressful or high-volume situations.
• Clearly and effectively communicate with residents to understand their concerns and help reach solutions or provide guidance.
• Develop and execute requests for proposals (bids), financial documents, and contracts.
• Learn and adapt to new technologies, databases, and program tools.
• Maintain accurate records and follow procedures consistently.
• Exercise sound judgment and communicate professionally when representing the Fire Department.

MINIMUM QUALIFICATIONS DESIRED

• Graduation from high school or equivalent and any combination of education and experience that would likely provide the required knowledge and abilities in qualifying.
• Must possess and maintain a valid California Driver’s License with a satisfactory driving record.
• A background in customer service or public service.
• Ability to speak, write, and read Spanish is desired but not necessary.

Apply by Tuesday, June 23, 2026 at 5:00 PM

Applications will be reviewed on a rolling basis.  We reserve the right to close the recruitment before the "apply by" date if position is filled.

ABOUT THE CITY

San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyle, and natural environment.

With a population of approximately 60,000, San Rafael is a full-service city with a City Council/City Manager form of government with 12 departments, more than 400 employees, and an annual budget in fiscal year 2025-2026 of approximately $193 million. The City’s vision is to be a vibrant economic and cultural center reflective of its diversity.

San Rafael’s Organizational culture framework is an initiative called “Together San Rafael.” City employees are our greatest assets, and we seek talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge. We are a results-driven team focused on the needs of community members. The Together San Rafael initiative is focused on modernizing City services and increasing the engagement of employees. This initiative recognizes the interconnectedness of the customer and employee experience.

THE DEPARTMENT

The San Rafael Police Department (SRPD) is deeply committed to building a better San Rafael community – providing essential services, quality of life programs, and working to enhance community safety for everyone in San Rafael. The department works to meet these goals with approved headcount of 93 FTE and an operating budget of approximately $31 million in Fiscal Year 2025-26.

THE POSITION

The Open Space Ranger will primarily work in the open space areas of incorporated San Rafael.  The Ranger will be responsible for judiciously enforcing all laws, with particular emphasis on identifying unlawful campsites mitigating fire hazards, and coordinating with other private, city, county, and state agencies to clean up the campsites.  They will work with patrol officers, business owners, residents, and other members of the public to prevent crime, resolve problems, and solve crime.  The Ranger is responsible for keeping accurate records and must remain organized.  The Ranger will use a variety of methods to accomplish their goals, including foot patrol, bicycle patrol, 4-wheel drive truck, and the ATV.  

ESSENTIAL DUTIES AND RESPONSIBILITIES (including but not limited to): 

• Patrol designated open space areas within the City using foot, bicycle, ATV, and four-wheel drive vehicle patrols.
• Enforce federal, state, and local laws and City ordinances, with particular emphasis on open space regulations.
• Identify, investigate, and address unlawful encampments in open space areas in coordination with City, County, and State partners.
• Mitigate public safety and environmental hazards, including fire risk, illegal dumping, and resource damage.
• Mitigate fire risk through ignition reduction, coordination with Marin Wildfire Prevention Officers, and vegetation abatement for fire road access.
• Removal of ignition sources (warming fires, propane tanks, etc.) in open space.
• Conduct proactive crime prevention, enforcement, and problem-solving activities in parks and open space areas.
• Respond to calls for service related to open space areas, including quality-of-life issues, suspicious activity, and criminal behavior.
• Coordinate cleanup operations with Public Works, Parks, Fire Code Enforcement, and outside agencies.
• Engage with community members, hikers, residents, business owners, and visitors to promote safety and voluntary compliance.
• Prepare clear, accurate, and timely reports, citations, and documentation related to enforcement actions and activitIes.
• Collect evidence, conduct investigations, and follow up on criminal cases occurring in open space areas.
• Provide court testimony as required.
• Assist with emergency response operations, including search and rescue and wildfire-related incidents.
• Maintain familiarity with open space geography, access routes, and environmental sensitivities.
• Perform related duties as assigned in support of Department and City objectives.

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED)
• Possession of California P.O.S.T. Basic Certificate or completion of a California P.O.S.T. approved basic academy.
• No college and/or previous experience required.
• U.S. Citizen and at least age 21.
• Valid driver's license.

The Marinwood Community Services District Fire Department is currently accepting applications from qualified individuals for the position of Firefighter-Paramedic.  The eligibility list established from this recruitment will be used to fill current and future vacancies.  There is currently one (1) positions available for immediate appointment.

ABOUT THE DEPARTMENT

The Marinwood Fire Department operates as a single station all-risk Advanced Life Support (ALS) engine company that includes nine (9) professional firefighters trained in areas of firefighting, ALS/BLS emergency response, technical rescue, disaster response, fire prevention, and community preparedness.  The department works closely with the City of San Rafael Fire Department under an existing Shared Services Agreement.  This includes San Rafael Fire Department providing all chief officer services, ambulance services, and joint training programs.  Our mission is to partner with our community to proactively reduce risk from fire, illness, injury and other hazards.

Please note that applications are currently not accepted through CalOpps or any other third-party job board application system. To apply, applicants must complete an application via the City of San Jose’s website at www.sanjoseca.gov/citycareers.

About the Department

The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The City's Public Works Department is seeking an individual whose values align with the values of the City's employees.

The Department of Public Works is responsible for delivering capital improvement projects for a wide variety of City facilities and infrastructure, maintaining City facilities and fleet assets, facilitating, and regulating development activities, and providing animal care and services. The Department is committed to high-quality service, partnering with the community, and providing an excellent environment in which to work.

Position and Duties

Technician position for the Radio Communications Shop. The Radio Communications shop maintains the communication system for the City of San José that is used by multiple departments, such as: Police, Fire, Department of Transportation, Parks Recreation Neighborhood Services (Park Rangers), and Public Works (Animal Care & Services). The City of San José public safety and city services depend upon the use of commercial radio communications equipment. For police officers and firefighters, radio communications are the primary means of communicating with the 9-1-1 dispatch center in performing their duties. These vast stand-alone radio systems with fault-tolerant designs are essential to providing the public with reliable emergency response services 24 hours a day, 365 days a year with demand for system survivability through any catastrophic event.

The key responsibilities of the Communications Technician may include:

• Install, maintain, and repair mobile and portable radios, base and control stations, microwave systems, dispatch consoles, voting receivers and comparators, digital Microwave system and P25 LMR systems.
• Respond to trouble reports, perform preventative maintenance and project assignments.
• Update technical documentation including wiring block assignments, as-built drawings of installed equipment at City radio sites, specialized vehicular installations, and diagrams of the City’s various communications systems.
• Provide recommendations for process improvement changes with the input of technical staff.
• Construct and/or modify communications equipment and perform research on new equipment.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. 

How to Apply

To view the full announcement for this exciting opportunity with the City of San Jose and to apply online, please visit the City of San Jose’s careers page by clicking on the URL link below.

Job Announcement URL- https://www.governmentjobs.com/careers/sanjoseca/jobs/5353738/communications-technician?keywords=communications%20technician&pagetype=jobOpportunitiesJobs

About the Department

Are you ready to join the team that is “Building Community Through Fun?” Are you ready to make a difference?

The City of San José’s Department of Parks, Recreation and Neighborhood Services (PRNS) is looking for people who want to make San José a better place to live and visit. Our mission is to connect people through parks, recreation, and neighborhood services for an active San José. ActivateSJ, PRNS’s strategic plan, envisions healthy communities that inspire belonging by following the guiding principles of stewardship, nature, equity & access, and identity, and public life.
  
 The Department creates and activates thriving public places, including over 40 community centers, 10 regional parks, over 200 neighborhood parks, Happy Hollow Park & Zoo, and over 65 miles of trail. We also offer diverse programming for all ages and abilities. We take a fun approach to public service, and value the public’s trust. Our team is collaborative, supportive, and innovative. We are a fast-paced organization that takes decisive action after thoughtful planning.
 
 For more information, please visit sanjoseca.gov/prns

Position and Duties

Senior Maintenance Workers perform under direction, plans, schedules, assigns, and reviews the work of large crews engaged in semi-skilled and skilled work in the maintenance and repair of parks, landscaping, and public facilities. Directs and participates in training and developing employee skills and assists in evaluating assigned crews. Directs and participates in inventory and control of supplies, spare parts, and equipment for use in work areas. Performs related work as required. Positions with the Parks, Recreation and Neighborhood Services Department are responsible for:

• Directs and participates in training and developing employee skills and assists in evaluating assigned crews.
• Plans, schedules, organizes, and assigns work based on work requests and the results of facility or field inspections, and requisitions materials for work completion. Creates, distributes, assigns, and assures completion of work orders and time on jobs; tracks daily activities and enters data into an automated system.
• Directs and participates in inventory and control of supplies, spare parts, and equipment for use in the work area.
• Supervises, provides lead direction, and participates in the accomplishment of projects in parks and recreation areas such as the construction of chain link fencing, fire breaks, steps and footbridges, landscaping, and seeding and planting areas; participates in the repair, maintenance, and reconstruction of parks, playgrounds, sports fields, and trails.
• Supervises and provides lead direction to staff in the operation and utilization of tools, equipment, and vehicles used in the performance of assigned work, including the use of safety devices and safe working practices.
• Completes work order forms, daily activity logs, timecards, requisitions, vandalism reports, water use records, purchase orders, and supply records; conducts and documents crash, injury, and near-miss investigations.
• Directs and participates in the operation and maintenance of irrigation systems on ground and turf areas, and park areas.
• Conducts safety meetings; performs periodic safety inspections on vehicles and crews.
• Implements and maintains preventative maintenance schedules.
• Provides bids for repairs, renovations, and new installations of parks, sports fields, community centers and library landscapes.
• May supervise and provide lead direction in weed abatement.
• Performs other related duties as assigned.

May be required to work alternate shifts, including weekends, evenings, holidays, overtime, and on call. 

How to Apply

To view the full announcement for this exciting opportunity with the City o f San Jose and to apply online, please visit the City of San Jose's employment page by clicking on the link below. 

https://www.governmentjobs.com/careers/sanjoseca/jobs/5354423/senior-maintenance-worker-parks-recreation-and-neighborhood-services-prns?pagetype=jobOpportunitiesJobs

 

 

• Upon successful completion of the Public Safety Officer in Training requirements, incumbents promote to Public Safety Officer I ($136,764 - $158,321).
• Upon successful completion of all phases of training, members of the Public Safety Officer I classification promote to Public Safety Officer II ($144,724 - $180,310).
• This position has an excellent benefit package, including 2.7% at 57 retirement plan.

Under immediate supervision of a Public Safety Lieutenant or Captain, either currently attends the California POST Basic Academy and is learning to perform a wide range of public safety work involving the protection of life and property including law enforcement, crime prevention, fire suppression, rescue, and basic life support activities; or has graduated from the California POST Basic Academy within the last 12 months; and performs related work as required.

DISTINGUISHING CHARACTERISTICS 

The position of Public Safety Officer Academy Attendee/Graduate is the training level classification for general police and fire work for those incumbents not affiliated with an agency and currently enrolled in a police academy. Incumbents are not sworn personnel and are generally in this classification until successful completion of the police academy. Assignment to this classification is temporary. If incumbents do not successfully complete a police academy, they will be terminated.  Incumbents hired after the graduation from the California POST Basic Academy are not sworn personnel and are generally in this classification until they are promoted to Public Safety Officer I.

Public Safety Officer Academy Attendee/Graduate is distinguished from the higher-level Public Safety Officer I in that the latter is a sworn position where incumbents continue training for both police and fire duties. Incumbents must successfully complete the police academy prior to being promoted to the classification of Public Safety Officer I.

The City of Sunnyvale is seeking to fill the position of Public Safety Dispatcher with an energetic and highly motivated individual who possesses excellent customer service, technical and interpersonal skills.

 
Under general supervision of the Senior Public Safety Dispatcher, processes emergency and non-emergency calls for service; dispatches police, fire, medical, rescue, animal control or other emergency equipment, by telephone or radio, utilizing complex technical aids, such as computer aided dispatch systems (CAD); and performs related work as required.

The minimum qualifications required for this position are - Graduation from high school or tested equivalent; and Two years of experience dispatching police and/or fire services for a public safety agency utilizing contemporary dispatching technical tools, including computer aided dispatching systems; or successful completion of probation as a Public Safety Dispatcher-in-Training with the City of Sunnyvale.

The City of Sunnyvale provides an excellent benefits package. A complete application packet will consist of a City of Sunnyvale employment application, responses to the required supplemental questions and a current (dated within one year of application) typing certificate verifying 35 or more net words per minute (online typing certificates will not be accepted).

For complete information regarding this current opportunity, please visit: Sunnyvale.ca.gov and click on JOBS.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

This recruitment is open on a continuous basis and selections may be made at any time within the process. It is recommended to apply immediately. The review of applications received will occur at the end of each month.  

**To receive consideration for the screening process, candidates must meet the below minimum qualifications:

• Graduation from high school or possession of a GED; 

AND

 

• The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or

OR

• Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; 

OR

• Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara.

ACCEPTABLE SUBSTITUTION: Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. Please upload a copy of your certificate. 

The City
The City of Santa Clara is a "full service" city – one of only a few communities in the Bay Area that has its own police, fire, library, recreation, and electric, water, and sewer utilities, as well as all of the other departments and civic amenities expected in a thriving community. Santa Clara is a family-oriented and business-friendly city, led by a city government that has developed an award-winning ethics program and a commitment to fostering public trust. Located in Santa Clara County at the southern tip of San Francisco Bay, about 45 miles south of San Francisco, Santa Clara is a strategic regional hub, convenient to freeways, airports, railroads, expressways, light rail, and other public transportation.

The Department
The men and women of the Santa Clara Police Department take tremendous pride in providing the community with outstanding service through the "Santa Clara Way" of service.  In partnership with the citizens, the team provides law enforcement services with professional and dedicated staff. The team will always identify and resolve problems utilizing all available resources and perform services professionally and with a high level of integrity. To learn more visit our website.   

The Position 
As a Public Safety Dispatcher II, this non-sworn classification dispatches public safety, fire, and emergency medical services out into the community. The successful incumbent will be responsible for receiving incoming calls for police, fire, or medical assistance and dispatch necessary units. This classification is distinguished from the Public Safety Dispatcher I by a broader range of responsibility due to a higher level of experience and training.  

Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment. 

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESDIES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. 

 

DISTINGUISHING CHARACTERISTICS

This is the journey-level classification in the non-sworn flexibility staffed Public Safety Dispatcher I/II series. Incumbents are expected to work independently and exercise judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the class of Public Safety Dispatcher I in that the latter is the entry level class where incumbents are trained on full range of dispatch functions under immediate supervision. This class is distinguished from the Senior Public Safety Dispatcher in that the latter has full responsibility for supervising a shift of Public Safety Dispatchers I/II.

 

 

Typical Duties

 

Each position in this classification may not include all the duties listed below, nor do the examples cover all the duties that may be performed.

• Operates base radio console equipment, transmitting and receiving routine and emergency messages
• Receives emergency and routine requests for services from the public via 9-1-1, alternate emergency lines, and business lines
• Dispatches appropriate emergency vehicles, equipment and personnel in response to those requests, in accordance with established policies and procedures
• Coordinates emergency operations between various departmental personnel and equipment
• Operates data terminals for information pertaining to daily public safety operations, and general emergency services
• Maintains written logs, files, and computer information in the prescribed manner
• Updates computer files and performs other clerical functions and tasks as directed
• Performs other related duties as assigned

 

 

Minimum Qualifications

 

EDUCATION AND EXPERIENCE

• Graduation from high school or possession of a GED; and
• The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or
• Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; or
• Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara.

ACCEPTABLE SUBSTITUTIONS

• Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience.

DESIRABLE QUALIFICATIONS

• Classroom education involving fire science or law enforcement related studies.

LICENSES/CERTIFICATES

• Possession of a valid California POST Public Safety Dispatcher Basic Certificate and a valid Medical Priorities Dispatching System (MPDS) Certificate are required prior to the completion of the probationary period.

OTHER REQUIREMENTS

Must be able to perform all the essential functions of the job assignment. All candidates will be required to pass a City background investigation, which will include fingerprinting and may include polygraph and/or psychological testing.

PERMANENT CITY EMPLOYEES PREFERENCE POINTS
Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to his/her final score. 

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. 
 

 

Knowledge, Skills, and Abilities

 

Knowledge of:

• General public safety radio and telephone communications systems
• Police and fire emergency procedures
• Primary roads, streets, highways, major buildings, and public facilities within the City's boundaries

Skill in:

• Reading and interpreting maps; and maintaining accurate records

Ability to:

• Read, write, spell, and speak in clear, concise English
• Learn correct telephone answering techniques, policies and procedures
• Operate computer-aided dispatch (CAD) system with sufficient speed and accuracy to document field activity and create calls for service within response criteria guidelines
• Analyze situations quickly and accurately, while taking effective action to assure public safety provider and citizen safety
• Follow verbal and written instructions
• Communicate clearly and distinctly using radio and telephone equipment
• Maintain composure and work accurately in emergency situations
• Work in a team-based environment and achieve common goals
• Establish and maintain tactful, courteous, and effective working relationships with those contacted during the course of work, including the general public
• Work in a confined area, wearing a headset which restricts physical movement about the work area
• Accurately enter information into the CAD system while simultaneously receiving information by phone or radio
• Retrieve data from CAD terminal or other keyboard device, maintain appropriate documentation of previous events, details, and conversations
• Work in a highly structured environment where all communications are recorded or documented and reviewed as public record
• Handle multiple priorities and organize workload
• Extract information or data from other computer systems
• View multiple video display terminals for extended periods of time in low variable light conditions
• Distinguish and interpret the meaning of colors on video display terminals
• Distinguish and comprehend simultaneous communications from several sources
• Work continuously or uninterrupted as required, standing or sitting for extended periods of time
• Perform with a high standard of customer service, professional conduct, and civic responsibility
• Use emergency medical questioning techniques and provide medical instructions via telephone when required
• Type at a net rate of 35 wpm on a computer keyboard

Additional Information: 
You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a complete City Application and meet the below minimum qualifications:

• Graduation from high school or possession of a GED; and
• The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or
• Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; or
• Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara.

ACCEPTABLE SUBSTITUTION: Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. Please upload a copy of your certificate. 

Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov.  This position is continuous: Applications will be reviewed at the end of each month for consideration to the position.  If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.

Mill Valley Police Department Now Hiring:

Lateral Police Officers, Academy Graduates, & Academy Attendees
 

The Mill Valley Police Department is seeking dedicated, service-driven individuals to join our team as Lateral Police Officers, Academy Graduates, and Academy Attendees. Whether you are an experienced officer or beginning your career in law enforcement, we offer the opportunity to make a meaningful impact in a highly engaged and supportive community.

WHY MILL VALLEY?

Nestled at the base of Mount Tamalpais, Mill Valley offers a unique policing environment where community relationships come first. Our officers are trusted partners, problem-solvers, and visible leaders committed to maintaining a safe and welcoming city.

The City of Mill Valley offers hiring incentives including:

SALARY | BENEFITS | BONUS

• Salary: $8,701 - $10,577 (DOE)/Monthly + Benefits + Hiring Bonuses
• $20,000 Hiring Bonus
• 40-hour Vacation Bank (laterals only)
• 40-hour Sick Bank (laterals only)
• Vacation accrual to match total years of service 
• MOU scheduled raises July 2026

ABOUT THE COMMUNITY

Mill Valley, the third largest city in Marin County, is located 6 miles north of San Francisco at the foot of Mount Tamalpais. The population is 14,500 with another 16,000 within its sphere of influence. The city is primarily residential with an active commercial element supporting local needs. The cost of housing is high and is a factor applicants should consider.

The mountain and panoramic views of San Francisco create an awe-inspiring backdrop for thousands of hikers and mountain bikers who visit Mill Valley each year. They enjoy miles of fire roads and hiking trails both within the City limits and on adjacent Water District lands. Tourists visit the historic downtown on weekends and holidays, enjoying the numerous small specialty shops and fine restaurants, which comprise the majority of the downtown business.

ABOUT THE DEPARTMENT

The Mill Valley Police Department is committed to providing exceptional public safety service, education and preparedness in partnership with our community. The Department strives to develop professional and well-trained employees dedicated to upholding the highest standards of law enforcement.

The Mill Valley Police Department's mission is to provide a safe and secure community for our residents and visitors; protect life and property; enforce the law in transparent and equitable manners; and develop strong partnerships through community outreach, education, and collaboration.

Law enforcement, criminal investigation, patrol, traffic, crime prevention, and other public safety duties are provided by the Mill Valley Police Department under the direction of Police Chief Ignacio R. Navarro.

ABOUT THE POSITION

Under general supervision, a Police Officer is responsible to perform law enforcement and crime prevention work; to control traffic flow and enforce State and local traffic regulations; to perform investigative work; to participate in and provide support and assistance to special department crime prevention and enforcement programs. This is the entry level classification in the professional police series requiring sworn peace officer status.

Examples of Essential Duties (include but are not limited to):

•  Patrol the City in radio-equipped car or on foot.
•  Answer calls for the protection of life and property, and the enforcement of city, county, and state laws.
• Conduct both preliminary and follow-up investigations of disturbances, prowlers, burglaries, thefts, hold-ups, vehicle accidents, death, and other criminal incidents.
• Patrol the City and respond to calls related to traffic incidents and any other required emergencies.
• Observe, monitor, and control routine and unusual traffic conditions.
• Assist and advise motorists and enforce traffic safety laws.
• Make arrests as necessary.
• Interview victims, complainants, and witnesses.
• Interrogate suspects; gather and preserve evidence.

*Please note that the Job Description is currently under review, the job definition and duties contained in this announcement are representative of the job and are in substantial conformance to what the finalized description will include.