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The City of Brisbane's Public Works Department will be sponsoring two summer internships this year. Our internships are project-oriented and designed to give college students a good general overview of future employment opportunities and current issues in the Public Sector.  You will have the opportunity for exposure to various areas of City Administration during your internship and to network with fellow interns and participate in professional development activities in San Mateo County and/or Santa Clara County.

Projects for 2026 include:

• Public Works (Engineering & Operations Support) – Provide support to the City’s Public Works Department across engineering, development review, and capital project delivery. Primary assignment will focus on documenting and improving development review processes, including application completeness and interdepartmental coordination. Secondary assignments may include assisting with capital improvement program tracking, permit review analysis, and evaluation of asset management systems to support more efficient service delivery.

• Public Works (Utilities) – Provide support to the City's Public Works Department - Utilities Division with various engineering projects in drinking water distribution, water resources, sanitary sewer collection, and storm drainage. Primary assignment will focus on mapping and geolocating drinking water facilities to comply with new state regulatory compliance.  Secondary assignments may include field engineering support on construction of capital utility projects and assisting with various engineering reports and studies.

Applications are being accepted for the position of Communications Dispatcher – Academy Graduate & Academy Attendee with the South San Francisco Police Department. 

Please note: This job posting is for academy graduate & academy attendees and NOT entry-level or lateral transfer applicants.

CONTINUOUS RECRUITMENT

As a continuous recruitment, please ensure timely and complete submission of employment application and supporting documents. This recruitment is to establish an eligible list for current and future vacancies.

THE CITY OFFERS AN ATTRACTIVE BENEFIT PACKAGE, AS WELL AS CALPERS RETIREMENT PLAN AND SOCIAL SECURITY PARTICIPATION.

THE DEPARTMENT:

The City of South San Francisco has 83 sworn and 35 civilian positions. The Department’s philosophy is one of participative management, with a high degree of emphasis on training and education. It employs team and community-oriented policing and problem-solving concepts and recognizes the importance of staying contemporary with technological advances. The Department acknowledges that the responsibility for public safety and the quality of life in our neighborhood is a responsibility share with the whole community. 

A new state-of-the-art Police Department building and 9-1-1 Communications Center has opened at 1 Chestnut Avenue.  The new Police Building includes a large training room for defensive tactics, a dedicated indoor firearms range, and progressive construction incorporating the latest in Police Station design concepts.  The 9-1-1 Communications center will have the latest communications and dispatching technologies to provide improved service and response to South San Francisco residents. 

SSFPD Recruitment Video

THE POSITION:

Under general supervision, receives and transmits routine and emergency telephone and radio traffic; dispatches and coordinates police, fire, public works, and other municipal staff and equipment via multifrequency two-way radio; maintains and processes a variety of communications reports, records, and radio logs; and does related work as required.                                                                              

This Internship is offered as part of a Regional Internship Partnership to introduce and encourage current students and new graduates to local municipal governments. The Town of Los Altos Hills hopes that internships like this will serve as a platform to connect a diverse student population with agencies that recognize their value and provide important opportunities for applicants to bring fresh ideas while gaining valuable hands-on experience in the public sector.

The Town of Los Altos Hills has 4 rewarding, non-benefitted summer internships to begin June 1, 2026 through August 28, 2026, which could be extended beyond the summer

Job Description:  

The intern will work in the Public Works/Engineering Department and will be assisting engineering project managers with general clerical, administrative, field work, and technical tasks for public works projects.  Tasks may include electronic document filing, checking mathematical calculations, creating spreadsheets using Microsoft Excel, preparing presentations using Microsoft PowerPoint, entering data and creating reports in various software applications, performing field data collection or investigation, construction management, internet research, creating map displays using Auto CAD, Google Maps/Earth, compiling and organizing data or documents.  The intern may also assist in other areas such as internal and external Department communication and public outreach.

Qualifications:

• Ability to learn new information quickly
• Excellent verbal and written communication skills
• Strong research and analytical skills
• Proficiency in Microsoft Office applications and web-based resources
• Ability to prioritize assignments and utilize good organizational skills
• Exhibit a positive attitude and flexibility in accepting assignments
• Have an interest in working in public sector engineering and construction management
• CADD experience is desirable

The City of Menlo Park is currently accepting applications for lateral Police Officers that are motivated, well-trained professionals who can meet the challenge of a fast paced, multi-tasking law enforcement environment.

The Hiring and Retention Incentive Program pays new, eligible Police Officers who are Lateral Police Officers up to a total amount of $40,000 (See details under benefits).

The Menlo Park Police department is an operation in which the patrol officers enjoy communicating and building relationships with individuals within the community. We embrace a true community connection and commitment with participants on all sides. Rather than designating certain officers to focus on solving community problems, Menlo Park will charge all police personnel with proactive community policing responsibilities. We ask our officers to seek innovative solutions to local problems, respond to citizen complaints of violations and provide excellent customer service.

A small agency, such as the Menlo Park Police Department, will enable you to attain a breadth of experience and exposure through which to advance your career in numerous ways. We are seeking individuals who are enticed by our vision and will bring high energy, innovation, self-motivation and passion to their chosen profession. The City of Menlo Park recognizes the value of continuing education and increased knowledge acquired through personal and professional development of its’ workforce and allows employees to further their education goals. Accordingly, the City is committed to providing support for learning opportunities that directly and indirectly assist employees in achieving their personal and professional learning goals.

Additionally, major thoroughfares coursing through our fully developed community make traffic management a vital duty of all patrol officers. Overall, the department has strong opportunities for specialty assignments, including: K9, investigations, narcotics enforcement, traffic, SWAT/HNT and POP. Patrol teams enjoy a rotating 4/12 plan or a fixed 4/10 schedule in specialty assignments.

The City realizes the diversity of the community and therefore upon approval, the City pays officers a bilingual stipend. Our officers continually strive to be the best and achieve high standards; they receive a 5% incentive for achieving their Intermediate POST certificate and 10% incentive for achieving their advanced certificate. Starting September 1, 2024, Menlo Park police officers with at least one year of local service are eligible for longevity pay based on their total years as a California peace officer. Credited time includes all years served in Menlo Park plus half of any years served at other California agencies.

For more information, please review the MOU here.

The City has new desktop and laptop computers in place for employees. The City already has Crime Analysis and Traffic Analysis software systems in place. A new handheld citations system for traffic has recently been launched. The City also implemented a citywide GIS system, document imaging system, and Intranet, which are available to all staff members. Additionally, we have placed laptops in all patrol cars in order to facilitate timely report writing and response to calls for service.

At San Mateo County's Department of Emergency Management, we're building something different. Our vision is audacious: become the most resilient county in the United States by 2030. We coordinate the full cycle of emergency management across 20 cities and 775,000+ residents. And we do it with a team that operates more like a startup than a bureaucracy – entrepreneurial, innovative, and relentlessly focused on what works.

WHY THIS ROLE MATTERS

When disaster strikes—earthquake, wildfire, atmospheric river, or cascading crisis—the difference between lives saved and lives lost often comes down to one thing: communication. Did the alert reach the right people? In the right language? At the right time? Did it actually motivate action?

As our Alert & Warning Coordinator, you will own this mission. You'll architect the systems, craft the protocols, and build the partnerships that ensure every resident – from Half Moon Bay to Redwood City, from tech executives to farmworkers – gets the information they need to prepare, survive, and recover.

WHAT YOU WILL ACTUALLY DO

Build & Innovate:

• Lead the implementation of the Five Elements Framework—an evidence-based framework developed with leading researchers – in all our alerts and warning initiatives.
• Design multilingual alert systems that reach every community, including those often left behind.
• Integrate cutting-edge technologies: IPAWS, Genasys Protect, AI-powered monitoring, and tools that don't exist yet.
• Develop dashboards and systems that give our partners real-time situational awareness.

Coordinate & Connect:

• Serve as the nexus point between local, state, and federal emergency communication systems.
• Coordinate with 20 cities, 18 unincorporated areas, fire districts, law enforcement, healthcare systems, and community organizations.
• Build relationships with trusted community messengers who can amplify our reach.
• Manage vendor relationships and contracts for emergency notification platforms.

Respond & Adapt:

• Maintain 24-hour readiness and participate in on-call rotation.
• Staff the Emergency Operations Center during activations—from Blue Sky preparedness to Dark Sky crisis.
• Lead after-action reviews that turn every incident into institutional learning.
• Troubleshoot systems under pressure when everything depends on them working.

WHO YOU ARE

You're not just checking boxes—you're solving problems nobody's solved before. You bring:

The Foundation:

• Bachelor's degree in emergency management, public administration, communications, or related field (Master's preferred but not required).
• 5+ years in program planning, emergency management, or crisis communications.
• FEMA ICS courses (100, 200, 700, 800) and IPAWS certification (IS-247, IS-251)—or willingness to complete.

The Technical Credentials:

• Deep knowledge of IPAWS protocols and alert & warning best practices.
• Fluency with emergency notification platforms, GIS, and communication technologies.
• Coding ability (Python, Java, or C++) to build tools, automate workflows, and solve problems.
• Understanding of radio communications systems and redundant infrastructure.

The Mindset That Sets You Apart:

• Insatiably curious. You read the research. You ask why. You're never satisfied with "that's how we've always done it."
• Agile under pressure. You don't just tolerate rapidly changing, demanding environments—you thrive in them.
• A team multiplier. You add value wherever you can, not just where your job description ends.
• Resilient. You bounce back. You adapt. You're ready for whatever comes next.
• An exceptional communicator. You write clearly, speak persuasively, and translate complexity into action.
• Equity-minded. You're committed to reaching every community, especially those historically underserved.

OUR CULTURE: NOT YOUR TYPICAL EM SHOP

We're breaking the emergency management mold. Our approach integrates:

• Growth mindset: Challenges are opportunities. Failures are learning.
• Agile structure: Swift, decentralized decision-making. No permission culture.
• Human-centered design: Solutions built around people, not bureaucracy.
• Our 3C Framework: Connection, Capability, Communication – the lens through which we approach everything.

We pair veteran emergency managers with data scientists, social scientists, and human-centered designers. We operate across Blue Sky (preparedness), Grey Sky (heightened readiness), and Dark Sky (crisis) conditions. And we're building something that will outlast all of us.

READY TO JOIN US?

Submit the following via email:

• Resume
• Cover letter responding to these questions (max 2 pages):

1. Describe your experience developing and managing alert & warning systems. What technologies have you worked with and what have you learned in the process?
2. Tell us about a time when communications went wrong during a crisis. What happened, how did you respond, and what systems did you build to prevent it happening again?
3. You are coordinating emergency response and your virtual EOC system fails. Walk us through your troubleshooting process.

Please craft the answers to these supplemental questions yourself.  If you use a tool such as AI, please customize your responses. We need to know how you think and what your experiences have been.  

Include the words "DEM Coordinator – Alert & Warning - Unclassified" in the subject line of email submission. 

Please submit the required materials electronically via email to: 

Rick Reed, DEM Coordinator

Email: rreed1@smcgov.org

Application materials will be reviewed as they are received and qualified candidates will be contacted by the department for an interview.  

APPLY IMMEDIATELY. Application materials will be accepted until the position is filled. This posting is open on a continuous basis and selection may be made at any time within the process.

NOTE: Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. Submissions that do not include all required elements (a resume and a cover letter with responses to supplemental questions) will not be considered.

The mission of the Department of Emergency Management is to advance community resilience through a proactive and comprehensive approach to emergency management, involving the whole community in every phase of disaster preparedness, mitigation, response, and recovery. 

To learn more about the DEM please visit https://www.smcgov.org/dem

About the County 
San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities.
 
The County of San Mateo, as an employer, is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.

The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels.

Analyst: Chet Overstreet (01232026) (Department of Emergency Management Coordinator - Q002)

Applications are being accepted for the position of Communications Dispatcher – Entry-Level with the South San Francisco Police Department. 

Please note: This job posting is for entry-level applicants and NOT for lateral-transfer, academy graduate or academy attendee applicants.

CONTINUOUS RECRUITMENT

As a continuous recruitment, please ensure timely and complete submission of employment application and supporting documents. This recruitment is to establish an eligible list for current and future vacancies.

THE CITY OFFERS AN ATTRACTIVE BENEFIT PACKAGE, AS WELL AS CALPERS RETIREMENT PLAN AND SOCIAL SECURITY PARTICIPATION.

THE DEPARTMENT:

The City of South San Francisco has 83 sworn and 35 civilian positions. The Department’s philosophy is one of participative management, with a high degree of emphasis on training and education. It employs team and community-oriented policing and problem-solving concepts and recognizes the importance of staying contemporary with technological advances. The Department acknowledges that the responsibility for public safety and the quality of life in our neighborhood is a responsibility share with the whole community. 

A new state-of-the-art Police Department building and 9-1-1 Communications Center has opened at 1 Chestnut Avenue.  The new Police Building includes a large training room for defensive tactics, a dedicated indoor firearms range, and progressive construction incorporating the latest in Police Station design concepts.  The 9-1-1 Communications center will have the latest communications and dispatching technologies to provide improved service and response to South San Francisco residents. 

SSFPD Recruitment Video

THE POSITION:

Under general supervision, receives and transmits routine and emergency telephone and radio traffic; dispatches and coordinates police, fire, public works, and other municipal staff and equipment via multifrequency two-way radio; maintains and processes a variety of communications reports, records, and radio logs; and does related work as required.                                                                              

Position Summary

The Deputy General Manager, Bus Transit Division plans, organizes, and directs all activities of the Bus Transit Division and performs all duties and responsibilities subject to executive approval by the General Manager within limits of Board of Directors policy.  The Deputy General Manager, Bus Transit Division exercises the maximum degree of initiative and judgment in developing, coordinating, and executing policies, programs, methods, and procedures relating to operations, maintenance, administration, and related activities.   Responsibilities include routine high-level personal contact with transit agency personnel, civic groups, and members of boards and commissions.  This individual must have the ability to negotiate effectively, resolve conflict, and inspire others to achieve the vision of the Golden Gate Bridge, Highway and Transportation District. The Deputy General Manager, Bus Transit Division collaborates extensively with the General Manager, District Board of Directors, Officers, Deputy General Managers for the Bridge Division, Ferry Division and Administration and Development Division and various department managers to formulate and implement strategic objectives to successfully execute the District’s mission. 

3. Applicants who do not possess a Bachelor's degree should attach a written statement supporting qualifying experience (Scan and attach as PDF to your online application)

Essential Responsibilities

• Plans, organizes and directs the administration, operations, safety, training, fleet and facility maintenance, and service scheduling activities of the Bus Transit Division.  Collaborates extensively with the Deputy General Manager-Ferry and other transit agencies to effectively coordinate service
• Oversees operations and maintenance at several facilities including San Rafael, San Francisco, Santa Rosa and Novato
• Directs and manages a customer-focused approach to services consistent with the District’s values, including service, respect, integrity, accountability, teamwork, safety and inclusion; establishes policies and procedures to address operational and administrative issues/challenges within that framework
• Leverages performance monitoring systems, programs and/or technologies for identifying strategies and approaches to achieving the most economical use of workforce and equipment while maximizing service for meeting ridership needs
• Champions the implementation of new technologies and innovative solutions in response to operating challenges and regulatory changes within the Bus Transit Division
• Identifies and supervises implementation of cost control procedures and training programs to effect safe, efficient, and economical bus transit service
• Develops the Bus Division’s annual, performance-based operating and capital budget for presentation to the General Manager and the Board of Directors that meets the Division’s goals, projects, and operating priorities
• Reviews and approves plans for scheduling changes and expansion of service; coordinates activities of the Scheduling Department in preparing for new service or for changes in service in coordination with adjoining transit systems

• In collaboration with the District’s Planning Department, researches, recommends and implements solutions for transportation issues and concerns including service expansion or reduction planning
• Participates in the preparation of procurement documents and makes recommendations to the General Manager and Board for acceptance of the various bids and proposals received
• Plans, assigns, reviews and evaluates work of staff; selects and trains employees as appropriate; responds and resolves personnel issues and problems; recommends and implements employee discipline
• Provides leadership in creating a work environment that encourages process and continuous improvement, performance management, communication, accountability, and collaborative problem solving
• Identifies and facilitates relevant training, workforce development, and teambuilding programs for promoting customer service and improvements to processes to enhance service delivery and operational efficiency
• Participates directly in labor negotiations, labor and employee relations, and labor contract administration; may conduct final step grievance hearings on appeal decisions with unions operating in the bus Transit Division and at times, conduct hearings for matters in other Divisions of the District
• Leads efforts to strengthen labor-management partnerships with Bus Division collective bargaining units, including the Workforce Investment Network (WIN) Partnership with ATU Local 1575 that provides the foundation for the Bus Operator Mentor, Pre-apprenticeship and Apprenticeship Programs
• Fosters relationships with community-based organizations (CBOs), local colleges, and other community stakeholders; leverages those relationships to strengthen GGT’s community presence and understanding of its services, to build local goodwill, and to access resources and/or services that support employee recruitment and retention efforts
• Monitors local, state and federal policies and regulations, analyzes their impact on the operational efficiency, effectiveness, and sustainability of the Golden Gate Transit (GGT) system; effectively communicates any impacts to the General Manager, District colleagues and internal staff
• Participates as a member of the District’s executive management team
• Works collaboratively and effectively with District staff to carry out the organization’s vision and mission and advance projects and programs for meeting operational priorities 
• Acts as a liaison between the Board of Directors, its committees and the Bus Division on transit policy, programs and related matters; prepares detailed reports and recommendations for agenda items for presentation at Board and Committee meetings
• Represents to the Golden Gate Bridge, Highway and Transportation District at national and regional meetings of the American Public Transportation Association, the California Transit Association, the Metropolitan Transportation Commission, and other transit-related organizations
• May be appointed by the General Manager to act on his/her behalf
• Ensures that appropriate safety and health policies, procedures and programs are effectively implemented; that adequate resources and priority are assigned to correcting hazardous conditions, and that applicable safety program activities are carried out
• Performs additional related duties as assigned
• Regular and reliable attendance is a requirement of this position

Full Job Description and Apply URL: Deputy General Manager - Bus Division | Job Details tab | Career Pages

Position:         Intern - Department of Public Works
Salary:            $25.08 to $30.02 per hour (Dependent on Qualifications)
Job Type:        Internship

Location:        Public Works Department
                         330 W. 20th Avenue, San Mateo, CA 94403

Duration:        Summer 2026 - 30 max hours per week

Application:    An official City of San Mateo employment application and supplemental questionnaire is required.

Closing Date:  April 10, 2026 or upon receipt of the first 100 applications and supplemental questionnaires, whichever occurs first

THE POSITION: The Public Works Department at the City of San Mateo has an opportunity for up to three (3) interns who will assist on various municipal projects. Positions are considered for several fields of interest, including, but not limited to, the following examples:

• Capital Improvement Program (CIP) – Civil Engineering majors with an interest in capital improvement projects, design of civil infrastructure, and construction delivery procedures. Assist with project standards, standard specifications and drawings, CAD drafting, plan review, construction cost estimates, data collection and analysis.
• Traffic Engineering – Civil Engineering majors with an interest in parking, transportation, and traffic engineering. Assist with creating parking zone signage, mapping, program evaluations, document organization and filing, field data collection and analysis, traffic studies, and plan reviews.
• Right-of-Way & Development (ROWD) – Civil Engineering majors with an interest in civil design and permitting processes. Assist with plan review for land development, project entitlements, construction permitting, map review for land surveying, records research, data collection, construction site visits, customer service, and government affairs.
• Facilities and Fleet – Assist in a wide range of Facility Capital Improvement Projects (CIP), including ongoing maintenance programs, rehabilitation projects, and new buildings. Assistance with project management of CIP, and coordination and review of plans and documents, as well as other office and field related tasks.

MINIMUM QUALIFICATIONS:

• BA/BS Candidate or MA/MS Candidate in civil engineering or related field as described above is highly desirable
• Facilities and Fleet position: BA/BS Candidate or MA/MS Candidate in Architecture or related field as an alternate to a BA/BS Candidate or MA/MS Candidate in civil engineering.
• Strong analytical, writing, research, and verbal skills; effective written and oral communication
• Valid California Driver’s License (Class C)

• Ability to learn new information quickly
• Proficiency in Microsoft Office applications (Excel, PowerPoint, Project) and web-based resources
• Ability to plan, organize and coordinate workload
• Ability to work independently and within teams
• Exhibit a positive attitude and flexibility in accepting assignments
• Adobe Acrobat Pro, AutoCAD, Google Earth, or ArcGIS experience is highly desirable
• Writing experience for webpages, social media, and outreach material is highly desirable
• Experience with interpretation of technical information and statistics

DUTIES:

The primary duties will depend on the intern’s assigned position and associated field of interest and may include the following:

• Assisting engineering project managers with administrative or technical tasks
• Drafting engineering plans/standards in AutoCAD
• Creating map displays using Google Earth or GIS
• Gathering, compiling, and presenting data for engineering and construction projects
• Organizing and tracking inspection reports, testing results, invoices, and other construction documentation
• Conducting field assessments of the condition of streets, drainage/collection systems, and other infrastructure
• Investigating and proposing responses to questions or inquiries from residents
• Assist in other areas such as procurement, communication, public outreach, and public surveys.

In addition, the intern may work on a variety of other projects depending upon availability and workload.

HOW TO APPLY: Interested candidates should submit an official City of San Mateo employment application and supplemental questionnaire on-line on CalOpps.org by April 10, 2026 or upon receipt of 100 applications, whichever occurs first. 

Join a department that cares about its Dispatchers and is LOVED by its community 

Elevate your public safety career as a Lateral Dispatcher    Our mission at the San Bruno Police Department is to Ensure Peace, Provide Safety, and Build Community.  We aim to realize this mission by taking good care of the people who work in our organization so that they can take good care of everyone else.  We believe that the key to providing exceptional police services is consistently deploying strong, healthy, well-trained, emotionally intelligent human beings as San Bruno Police Dispatchers.  As such, we have created a healthy, happy, fun working environment, focused on enabling each member of our team to use their employment to pursue the best possible versions of themselves.    

City of San Bruno's Excellent Benefits

• CalPERS retirement formula
  Safety: 3% @ 50 for classic members or 2.7% @ 57 for PEPRA members
  Non-Safety: 2.7% @ 55 for classic members or 2% @ 62 for PEPRA members
• Annual accruals of vacation days based on years of service, holidays and sick days 
• Opportunity for bilingual incentive pay up to 2.5%
• Medical, dental and vision benefits provided with employee contribution 
• Life Insurance equal to one year’s annual salary provided at no cost 
• Long-term disability insurance provided at no cost 
• Home loan assistance program 
• Section 125 Flexible Benefit Plan 
• Tuition reimbursement

The Position

The San Bruno Police Department is recruiting for Public Safety Dispatchers (Lateral.)  Public Safety Dispatchers are responsible for public safety dispatch and related records management activities. This position operates on a 24-hour, 365 days per year basis, and may be assigned to either a day, swing, or graveyard shift on a regular, rotational basis that includes nights, weekends, and holidays.  Public Safety Dispatchers perform a wide range of duties involving radio, telephone, and computers, applying various procedures and codes. Dispatchers receive and transmit emergency and non-emergency telephone and radio traffic as well as process communication reports, records, and radio logs, while maintaining a high level of confidentiality.  Dispatchers may also support the Police Department by performing clerical tasks, training, assisting with fingerprinting, and being accountable for financial transactions.  This position is integral in supporting the goals and objectives of the City and Police Department.  

Examples of Duties

Essential Duties

• Receives and transmits emergency telephone and radio traffic.  
• Maintains and processes a variety of communications reports, records and radio logs.
• Operates a dispatch console, uses Computer Aided Dispatch (C.A.D.) System and other computer programs to process information and records.
• Maintains a high level of confidentiality.
• Performs collateral duties including a variety of related clerical tasks: assisting in preparation of work schedules; training and evaluating performance of new employees; conducting training sessions; assisting in fingerprinting and jail operations, which may include searching prisoners; and is accountable for handling cash, bond, and check transactions. 
• Plans, organizes, and directs dispatching and related activities on an assigned shift. This may include preparing schedules and prioritizing work; observing work performed by Dispatcher I employees to ensure compliance with standards; approving time off; conducting employee evaluations; and providing effective recommendations on personnel matters.
• Prepares and maintains training and procedure manuals.
• Maintains liaison with other Department Divisions, City Departments, and other law enforcement and emergency response agencies.
• Maintains various C.A.D and Record Management Files.
• Performs related duties and responsibilities as assigned. 

Typical Qualifications

The ideal candidate will possess the ability to record and transmit information with speed and accuracy, "multi-task," make quick and sensible decisions, learn from constructive criticism, possess a high commitment to quality service, and participate in a team approach to law enforcement.  In addition, candidates will have a successful track record of the following: 

• Professional skill or knowledge using computer keyboard; skill or knowledge using radio, telephone, and computers.  
• Active listening; conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message.  
• Placing a high priority on the internal and external customer’s perspective when making decisions and taking action; implements customer-focused practices. 
• Maintaining effectiveness when experiencing changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful. 
• Ability to analyze and understand information gathered and follow the best course of action. Identifying and understanding problems and opportunities by gathering, analyzing, and interpreting information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions. 
• Establishing and sustaining trusting relationships by accurately perceiving and interpreting own and others’ emotions and behavior. 
• Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive. 
• Accomplishing tasks by considering all areas involved, no matter how detailed; showing concern for all aspects of the job; accurately checking processes and tasks. 
• Maintaining stable performance while handling stress in a manner that is acceptable to others and to the organization. 

Minimum Qualifications
 

Must be able to pass an extensive background investigation.

Education

• Possession of a high school diploma or GED equivalent. Additional related college course work or degree preferred.

Experience

• Two (2) years of progressively responsible experience performing duties similar to that of a Public Safety Dispatcher I.

Certificates and Licenses

• Must possess and maintain a valid California Driver’s License, Class C with a good driving record.
• Peace Officer Standards and Training (POST) Intermediate Dispatch Certificate; an Advanced California POST Certificate is preferred.

Supplemental Information

This is a continuous recruitment. For a full, detailed class specification, click here.

How to Apply

Applications may be submitted online at the City's BambooHR homepage. The City of San Bruno utilizes a merit-based selection system. Such a system is competitive and based on broad outreach efforts and equal opportunity for qualified applicants to take part in a process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position.

What happens next?

• We will review your application and all supplemental materials to select the best qualified applicants to continue in the process. Screening will include a review of minimum qualifications, application appraisal rating of education, training and experience and relevance of background qualifications related to the target job as well as supplemental questions if applicable.
• Applicants selected to move forward in the process may be asked to participate in any combination of the following (at any phase of the selection process): a written examination, job related exercise, physical test or job simulation, phone interview, in-person or video interview(s), and/or web-based testing.
• The final phase of the selection process is the probationary period, which in most cases is one year, depending on your classification.

Reasonable Accommodations: 

The City of San Bruno is an Equal Opportunity Employer (EOE) and provides equal employment opportunities without regard to race, color, ancestry, religion, creed, age, physical or mental disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by federal, state or local laws in its employment actions, decisions, policies and practices.
The City of San Bruno Human Resources Department will make reasonable efforts in the selection process to accommodate disabled applicants. Individuals with disabilities who would like to request an accommodation in the process must inform the Human Resources Department by the final filing date by emailing
hr@sanbruno.ca.gov.

Recruitment Contact
Contact phone:
(650) 616-7055
Contact email:
hr@sanbruno.ca.gov

The Town of Hillsborough is seeking highly motivated, positive, and people-oriented candidates for part-time per diem Communications Officer positions in the Police Department. Shift coverage is needed on daytime and overnight shifts. This position is only open to candidates with two or more years of experience as a Public Safety Dispatcher in California in the previous five (5) years.

GENERAL PURPOSE

Under general supervision, receives and transmits routine and emergency telephone and radio traffic;

dispatches and coordinates police, fire, public works and other municipal staff and equipment via multi-frequency two-way radio; maintains and processes a variety of communications reports, records, and radio logs; and does related work as required.

CLASS CHARACTERISTICS

Communications Officer II

This classification has primary responsibility for staffing the Town’s public safety dispatch communication center. Under most circumstances, the training and experience for this position would occur by having prior experience working for another police department as a Communications Officer for a period of at least two years.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Communications Officer II typically performs, but is not limited to, the duties noted below on a regular basis:

• Receives and handles incoming telephone and voice radio calls for police, fire, ambulance, and public works

• Secures and records information as to exact locations and circumstances using radio or other equipment to dispatch appropriate units to the emergency scene.

• Maintains radio contact with local units on assignment and directs and coordinates with staff from other agencies on a mutual-aid basis, as needed.

• Operates a multi-channel two-way radio, telephones, teletype, office equipment and software systems.

• Performs numerous duties simultaneously.

• Prioritizes calls for service as well as other work-related tasks such as assisting with schedule, monitoring email account or assisting with social media.

• Maintains radio logs and records other information as required.

• Maintains resource files for computer aided dispatch system.

• Serves as trainer to newly hired dispatchers on as needed basis.

• Assist with providing state-mandated training on relevant matters to other department staff, as directed.

• Oversees and performs work related to the warrant process.

• Maintains dispatch center work area and equipment in clean and working condition

• Performs related duties and responsibilities as assigned.

QUALIFICATIONS

Knowledge of:

· Standard office methods and practices

Ability to:

• Think clearly and act quickly in emergency situations.
• Gather, analyze, and evaluate information, independently assessing and disseminating the information clearly to field units

• Understand and carry out oral and written directions.
• Establish and maintain cooperative relationships with those contacted in the course of the work.
• Speak in a clear and understandable voice, using good English and proper enunciation.
• Appropriately prioritize calls for service and related tasks.
• Communicate effectively in writing, orally, and with others to assimilate, understand, and convey information in a manner consistent with job functions.

• Represent the Town, the department, or the organizational unit effectively in contacts with representatives of other agencies, Town departments and the public.

• Take a proactive approach to customer service issues.
• Make process improvement changes to streamline procedures.
• Work in a safe manner, following Town safety practices and procedures.
• Maintain confidentiality regarding sensitive information.

Skill in:

• Learning the operation of radio equipment and related information systems.
• Operating the computer aided dispatch system effectively.
• Entering and retrieving data from a computer with sufficient speed and accuracy to perform the assigned work.

• Type at an acceptable level of speed and accuracy to perform the duties satisfactorily,
• Performing numerous tasks properly and simultaneously, with ease.

EDUCATION AND EXPERIENCE

Education:
Equivalent to graduation from high school

Graduation from or enrollment in a POST accredited Dispatch Academy.

Experience:
Two or more year(s) of experience as a Public Safety Dispatcher in California in the past five years.

License or Certificate:

Must possess and maintain a valid California Class C driver’s license and have a satisfactory driving record.

SPECIAL REQUIREMENTS

Essential duties require the following physical skills and work environment:

Physical Skills: Able to use standard office equipment, including a computer; mobility to work in a typical office setting to use standard office equipment; sit, stand, walk, kneel, crouch, stoop, squat, twist, and maintain sustained posture in a seated position for prolonged periods of time; vision to read printed materials and a computer screen; hearing and speech to communicate in person, over the telephone, and radio; lift and carry 35 pound boxes, files, and materials.

Work Environment: Work in a standard dispatch center environment.

Ability to: Travel to different sites and locations; locations; drive safely to different sites and locations; maintain a safe driving record; handle public information emergency situations.