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Project Manager I (Utility Location and Marking)

SALARY:
$4,300.96 - $5,137.19 Biweekly
$9,318.75 - $11,130.58 Monthly
$111,825.00 - $133,567.00 Annually

AC Transit is seeking a Project Manager I (Utility Location and Marking) in the Capital Projects department. Under general direction, serves as project manager for routine to moderately complex projects and assists higher-level project managers on more complex projects as needed. This is the experienced level within the Project Manager series. There are four (4) levels within the series, which are distinguished from one another by the technical complexity of the assigned duties and the level of discretion and independent judgment exercised. Positions at this level are responsible for performing project management activities for routine to moderately complex projects.

Positions in the Project Manager series are flexibly staffed to meet the needs of the District. Positions at the experienced level are normally filled by advancement from the entry-level and promotion is subject to the following: (i) management affirmation that the incumbent is performing the full range of duties assigned and (ii) after gaining requisite experience and demonstrating proficiency that meets the minimum qualifications of the next higher-level classification.

This classification is differentiated from the Project Manager II in that the latter is a lead-level classification responsible for organizing, assigning, and reviewing the work of departmental and/or contract staff, and is further differentiated by the scope, complexity, and sensitivity of the assigned projects.
This is an excellent opportunity to work for the largest bus agency in California. In addition to working with some of the best in the business, AC Transit also has an excellent benefits package that includes pension, medical, dental and vision coverage, flexible spending and a 457 savings plan.

REPRESENTATIVE FUNCTIONS:
Performs project management functions and activities and is responsible for the full lifecycle of an assigned project overseeing scope, timeline, budget, and quality standards from the project’s inception to completion.
Develops project timeline, schedule, and milestones, detailing the nature and level of staffing/labor/contracted services needed to meet the proposed timeline; monitors project progress and confers with stakeholders on matters that may impact timeline expectations and deliverables.Develops project budget, detailing labor and materials costs; reviews invoices for accuracy and to affirm services/equipment have been delivered in accordance with project requirements; tracks project expenses; recommends payment of invoices; conducts regular and periodic reviews to discuss expense alignment with budget, anticipated adjustments, or significant variances from budget.

Develops and monitors standards of quality and ensures that standards of quality are met and are delivered in conformity with contractual obligations; manages changes in project scope; identifies and provides timely communication of potential crises and/or deviations from project timeline, budget or quality standards; proposes and evaluates solutions; devises and implements contingency plans.

Evaluates and recommends professional consulting services for assigned projects; develops and disseminates Requests for Proposals (RFPs), Request for Qualifications (RFQs) and Invitation For Bids (IFBs) and develops proposal evaluation criteria; assists in the negotiation, preparation and administration of professional services and contracts; recommends and prepares amendments to professional services contracts.

Prepares, reviews, and maintains a variety of project-related information and documentation, including project schedules, Statements of Work (SOWs), status reports, detailing issues, risks, and deliverables; monitors agreements and projects for compliance with relevant codes, ordinances, rules, and regulations.
Reviews and recommends the approval of project proposals; coordinates design and planning services for assigned projects; and reviews design concepts for compliance with development plans.
Coordinates with grants management, grants accounting, Accounts Payable, and Accounts Receivable to resolve issues.

Prepares project staff reports for Board presentations; presents oral and written presentations to a variety of stakeholders that may include external boards and commissions, advisory committees, and citizen groups.

Attends and participates in professional group meetings and committees; stays abreast of new trends and innovations in the field of project management and federal, state, and local regulations related to the area of assignment.

Performs utility marking of the District's Fiber Optic Cable located in the public right-of-way using industry standard locating equipment and as-built drawings based on notifications from 811/USA Alert or City Building Departments.

Performs utility marking of all utilities located on District property using industry standard locating equipment and as-built drawings based on requests from District's Project Managers.
Maintain and upgrade as appropriate existing utility location documentation.
Performs related duties as required.

MINIMUM QUALIFICATIONS:
Education: Equivalent to a Bachelor’s degree from an accredited four-year college or university in a field directly related to the area to which assigned. For Engineering/Capital Projects: Equivalent to a Bachelor’s degree in architecture, engineering, planning, or a related field.

Experience: Four (4) years of experience in the professional field required by the assigned special projects or two (2) years that involved responsibilities at a level equivalent to the District's classification of Project Coordinator. Years of experience may be substituted for the educational requirement on a two for one basis; two (2) years of experience may be submitted for one (1) year of education).

Highly Desirable: 

• Ability to read and understand as-built plans, including construction plans
• Ability to observe construction work performed by others that impacts District's utilities to ensure any site restoration is done to code.
• Must understand the 811 / USA Alert system and program, how it works, how to monitor for projects that may impact our District assets.
• Must know the color codes used to mark utilities.
• Interpersonal skills to coordinate with contractor who are permitted to excavate in/around District assets and with City inspectors to enforce quality standards on subject contractors. Ability to use locator equipment, materials, and hand tools to perform marking tasks. Ability to write reports documenting marking tasks performed.
• Must be proactive and a self-starter. Utility marking requires the individual to stay ahead of the contractors.
• Must be willing to work in inclement weather.

ADDITIONAL INFORMATION:
Physical Requirements: Must maintain the physical condition necessary to perform tasks in an office setting operating a computer, keyboard, and other peripheral equipment; safely drive a District automobile; and walk, stand, and climb short distances in construction settings in order to inspect the progress of assigned projects.

Special Environmental Conditions: None.

THIS POSITION IS AN UNREPRESENTED AT WILL POSITION

The Selection Process: The Human Resources department must receive a completed online application by the filling date. If this recruitment is "Continuous," it may be closed at any time without notice. Applications will be screened for job related qualifications, and those candidates who best meeting the qualifications listed on this Job Announcement will be invited to participate in an examination process that may include written, oral and/or performance segments. Current District employees must have satisfactory attendance and performance records. Finalists will be placed on an Eligibility List. When filling vacancies, the Human Resources Department will refer the top candidates to the hiring department for final screening and recommendation.

Vaccination Requirement for Candidates Seeking Employment: Alameda-Contra Costa Transit District has implemented a requirement that requires all candidates for District employment to be fully vaccinated for COVID-19, including variants, prior to being employed by the District, subject to limited exceptions. AC Transit adopted this vaccination policy as an emergency public health response to mitigate the negative public health consequences associated with increased incidence and test positivity rates and the prevalence of new virus variants, including increased hospitalizations, intensive care unit admissions, and deaths.
As such, candidates seeking District employment will be required to: (1) be fully vaccinated (two weeks after completion of the entire recommended COVID-19 vaccination series) and (2) submit a copy of their COVID-19 vaccination card prior to their start date, unless a reasonable accommodation request for a medical or religious exemption has been approved.

Benefits: The transit professionals who call AC Transit home represent the rich cultural diversity of the Bay Area. For more than 60 years, we have been an equal opportunity employer honoring religion, ethnic background, national origin, gender, gender expression, genetic information, disabilities, age, and veteran status. We are not only an inclusive employer but also offer a comprehensive benefits package rooted in choice, flexibility, and affordability. Most Benefits are effective the first of the month following your hire date. Employees and eligible dependents have access to the following benefits*:

• Medical - Choice of two Health Maintenance Organizations (HMOs): Kaiser Permanente and Health Net. $10.00 office visit co-pays; $5.00 - $35.00 prescription co-pays.
• Dental – MetLife Preferred Provider Organization (PPO) $50 annual deductible per person/$150 per family; $3,000 per person annual maximum; preventative care covered at 100%; basic and major care covered at 90%; $4,000 lifetime maximum orthodontia covered at 50%.
• Vision - Vision Service Plan - $10.00 copay; eligible for an exam, lenses, frames or contact lenses every 12 months – based on the last date of service. $200 frame allowance or $120 allowance for contact lenses.
• Employer paid Basic Life Insurance
• Employee paid Voluntary Term Life Insurance
• Employee Assistance Program (EAP)
• Retirement – employees automatically participate in a lifetime defined benefit plan and have the option to contribute to a 457 deferred compensation plan via payroll deductions.
• All employees hired on or after January 1, 2016 may be in the District’s Tier II pension plan covered by the Public Employees’ Pension Reform Act of 2013 (PEPRA). As such, employee may be required to contribute a small portion of annual income towards the cost of the pension.
• Flexible Spending Accounts (FSA) for Health Care, Dependent Care, Parking, Transit
• AC Transit contributes up to $50.00/month towards an employee’s FSA Transit costs
• Free AC Transit Bus Pass
• Federal Credit Union
• Vacation and Sick Leave or Personal Time Off
• Nine (9) paid holidays; 2 paid floating holidays; 1 paid birthday holiday
• Tuition Reimbursement – up to $2500 per fiscal year on approved courses
• Wellness Program
• *AC Transit benefits are negotiated and subject to change based on collective bargaining agreements.
• Pension: All AC Transit employees participate in a lifetime defined benefit pension. All employees hired on or after January 1, 2016, may be in the District's Tier II pension plan covered by the Public Employees' Pension Reform Act of 2013 (PEPRA). As such, he/she may be required to contribute a small portion of annual income towards the cost of his/hers District pension.

ADA Compliant and Drug Free Workplace: The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities. If you have a need for an accommodation, please call Human Resources at (510) 891-4783.

The Alameda Contra Costa Transit District has established the goal of a 100 percent drug and alcohol-free workplace. Applicants will be required to undergo drug and alcohol testing prior to employment and those in safety sensitive positions will be subject to further drug and alcohol testing through their period of employment, including random drug and alcohol testing.

In accordance with federal requirements, all job applicants selected for appointments in a safety sensitive position are subject to pre-employment drug and alcohol testing. A final job applicant will be tested for five prohibited drugs: Cocaine, PCP, Amphetamines, Marijuana and Opiates. During employment, employees holding safety sensitive positions are subject to random, reasonable suspicion, post-accident, return-to-duty, and follow-up drug and alcohol testing. Additionally, in the event of an absence of more than 90 days from a safety sensitive position, pre-employment drug testing will be performed.

APPLICATIONS MAY BE FILED ONLINE AT:
http://www.actransit.org
1600 Franklin Street Oakland, CA 94612 510-891-7148
employment@actransit.org
Equal Opportunity Employer

Position #22-00480 PROJECT MANAGER I (UTILITY LOCATION AND MARKING) MC
Project Manager I (Utility Location and Marking) Supplemental Questionnaire

1. Explain how you would perform utility marking and what equipment and tools would you use?
2. Describe your experience performing utility coordination. What are the conventional color codes used to mark utilities.
3. Explain the 811/USA system and program. How do you know what to mark and when to mark it?
4. Should you proceed through our recruitment process, are you willing to submit to a pre-employment drug and alcohol test? (Testing is paid for by the District) Yes/No
5. If you do not pass the pre-employment drug and alcohol test according to District standards, you will be disqualified from this recruitment. Do you understand the statement above? Yes/No
   *Required Question

Please review the special instructions before applying for this job opportunity.

Compensation:

Police Officer Trainee:   $6,668.53 - $6,997.47 monthly
Police Officer:  $9,113.87 - $10,998.00 monthly

This recruitment is open to those individuals with no prior law enforcement experience and have not received POST certified police academy training.   If you are a POST certified academy graduate, please apply to the recruitment titled Police Officer (Academy Graduate or Participant).

THE POSITION:  This is a trainee level classification which provides transition into the position of Police Officer.  A Police Officer Trainee is hired into this civilian position for the period prior to and during the time they are assigned to a Commission on Peace Officer Standards and Training (POST) certified police academy.  The police academy has an expected duration of approximately 6 months.  Upon successful completion of training at an academy and upon the availability of a Police Officer position, Police Officer Trainees are sworn in and appointed to the classification of Police Officer.  The Police Officer Trainee is represented by SEIU Local 1021 and benefits are limited to those of a civilian employee.

Upon appointment to Police Officer, duties may include a wide variety of law enforcement assignments such as: patrol, traffic control, criminal and juvenile investigation, and radio communication.  These require operating a patrol car or motorcycle, arresting and citing violators of laws, writing reports, serving warrants, testifying in court and providing information to the public.  Please see the City of Hayward's website for a complete job description.

For more information about The Hayward Police Department, please visit www.joinhaywardpd.com.
 

Essential Duties

Duties may include but are not limited to the following:
Attends a basic POST certified police academy designed to provide an overview of the criminal justice system including knowledge of laws, police procedures, law enforcement techniques, first aid and physical fitness.
Receives training to develop an awareness of Police Department functions, as well as the responsibilities of Police Officers and how those responsibilities relate to field operations.
Receives academy and field training to become a Police Officer.

JOB RELATED AND ESSENTIAL QUALIFICATIONS

Ability to:

• Successfully complete academy requirements.
• Observe accurately and remember names, faces, numbers, incidents and places.
• Think and act quickly in emergencies, and to judge situations and people accurately.
• Understand and interpret laws and regulations.
• Prepare clear, concise, and comprehensive written reports.
• Become proficient in self-defense techniques.
• Become proficient in the care and use of firearms.
• Follow oral and written instructions.
• Deal courteously and effectively with the general public.

 

Minimum Qualifications

EXPERIENCE AND EDUCATION
Any combination equivalent to experience and education that could likely provide the required knowledge and abilities would be qualifying. A typical way to obtain the knowledge and abilities would be:

Experience: None.

Education: High school diploma or equivalent.

Licenses: Possession and maintenance of a valid Class C California Driver's License.

Special Qualifications:

• Free of any felony convictions.
• A citizen of the United States or a permanent resident alien who is eligible for and has applied for citizenship (Government Code Para. 1031).
• Age, not less than 21 years at time of appointment.
• Vision in each eye, correctable to at least 20/30.
• Must pass a background investigation.
• Must meet all Department medical, physical and psychological standards.
• Bi-lingual applicants are encouraged to apply.

The Silliman Family Aquatic Center Lifeguard Academy is for those seeking employment with the City of Newark. This program is a beginner-level course that covers Lifeguard Training, Water Park Lifeguard Training, First Aid, CPR/AED for the Professional Rescuer, Administering Emergency Oxygen, Swim Lesson Instruction, and center-specific training. Please note that this position requires you to work in an indoor aquatic environment subject to warm/humid temperatures.

**No certifications or previous experience is required! Candidates must be comfortable in the water. Once you successfully pass your lifeguard certification, you’ll get a $1.00 raise to make $19/hour as a lifeguard.**

• Candidates will be contacted for an in-person interview.
• No experience required, training provided. Be paid to train to become a lifeguard! No cost to take certification courses.

**All communication will be via email for this recruitment**

Recruitment Contact:

Ryan Storms, Aquatics Coordinator

Email: ryan.storms@newark.org

We are accepting applications on a continuous basis for the position of Police Officer (Lateral). 

RECRUITMENT PROCESS

• Step 1: Apply 
• Step 2: Personal History Questionnaire (PHQ) 
• Step 3: Management Panel Interview 
• Step 4: Polygraph 
• Step 5: Background 
• Step 6: Executive Panel Interview 
• Step 7: Conditional Offer (Final job offer is dependent on the Medical and Psychological evaluations) 

For additional information, to include our minimum qualifications, please view our website: https://www.fremontpolice.gov/hiring 
 

Minimum Qualifications

• Legally authorized to work in the United States under federal law.
• Possession of a high school diploma, GED, or equivalent.
• Be at least 20.5 years of age at time of filing and 21 years of age at time of appointment.
• Possession of a Class C California driver’s license at the time of appointment with a satisfactory driving record.
• Currently employed as a police officer or deputy sheriff by a California law enforcement agency.
• Successful completion of a POST-approved field training or jail training program.

CONTACT US

• E-mail:  fpdrecruiting@fremont.gov

• Call/Text: (510) 404-8934 

CONNECT WITH US
Twitter
Facebook
Instagram

JOB SITE

https://www.fremontpolice.gov/hiring 
 

Human Resources
3300 Capitol Ave., Building B
Fremont, CA 94538

The Newark Recreation and Community Services Department is looking for Pool Service Technician for our fantastic swim lesson and aquatic programs, to work at the Silliman Activity & Family Aquatic Center. We are looking for someone to perform a wide variety of duties related to maintaining the City’s Aquatics facilities, pools, water slides and property. Swimming experience is desired. Those that are successful in the application review will be invited to attend an interview either in person, or via ZOOM. Please note that this position requires you to work in an indoor aquatic environment subject to warm/humid temperatures.

• Applicants should be able to work at least 12-20 hours per week, year-round, including weekends and holidays, with mandatory trainings. 
• Please note that shift preference is not guaranteed and is based on the program's staffing needs and can change at any time. Please keep this in mind when/if you plan to attend school. 
• Example Schedule: Monday-Friday (12:00 pm – 4:00 pm) or Saturday/Sunday (9:00 am – 3:00 pm)

**All communication will be via email for this recruitment**

Recruitment Contact:

Ryan Storms, Aquatics Coordinator

Email: ryan.storms@newark.org

We are accepting applications on a continuous basis for the position of Police Officer (Entry-Level, Academy Graduate, or Out-of-State Lateral).

RECRUITMENT PROCESS 

• Step 1: Apply 
  • Applicants must attach a passing PELLETB or NTN  score when applying.
  • Scores that are within one year of the application date and that meet the minimum passing score will be accepted. Applicants can take and submit results for either of the two tests below.
    • NTN Law Enforcement Exam: Minimum passing score of 65% for video, 70% for reading and 70% for writing. Virtual and in-person options are available for NTN. A screenshot of your NTN scores must be attached to your application.
    • POST Entry-Level Law Enforcement Test Battery (PELLETB): Minimum passing score of 49.
• Step 2: Personal History Questionnaire (PHQ) 
• Step 3: Oral Board Interview 
• Step 4: Management Panel Interview
• Step 5: Physical Agility Test (waived for academy graduates)
  • We accept WSTB results, which must be within one year of application date and meet the minimum passing score of 320.
• Step 6: Polygraph 
• Step 7: Background 
• Step 8: Executive Panel Interview 
• Step 9: Conditional Offer (Final job offer is dependent on the Medical and Psychological evaluations) 

For additional information, to include our minimum qualifications, please view our website: https://www.fremontpolice.gov/hiring 

CONTACT US

• E-mail:  fpdrecruiting@fremont.gov

• Call/Text: (510) 404-8934 

CONNECT WITH US
Twitter
Facebook
Instagram

JOB SITE

Visit our FAQ Page

https://www.fremontpolice.gov/hiring 
 

Human Resources
3300 Capitol Ave., Building B
Fremont, CA 94538

The Newark Recreation and Community Services Department is looking for Lifeguards for our fantastic swim lessons and aquatic programs at the Silliman Activity & Family Aquatic Center. We are looking for positive, patient, motivated, self-driven individuals that have a passion for working with children and wish to make a difference! Those that are successful in the application review will be invited to attend an in-person interview. Please note that this position requires you to work in an indoor aquatic environment subject to warm/humid temperatures.

• Applicants should be able to work at least 12-20 hours September through April, including weekends and holidays, with mandatory trainings.

• Must be flexible regarding scheduling as it is based on business demands to include some weekend and holiday availability. We are flexible around school schedules.

RESPONSIBILITIES:

• Under direct supervision of the Aquatics Coordinator, Lifeguards will ensure the safety of facility patrons by preventing and responding to emergencies
• Maintaining constant surveillance of patrons in the facility
• Acting immediately and appropriately to ensure the safety of patrons in the event of an emergency/Providing emergency care and treatment as required until the arrival of emergency medical services
• Performing various maintenance duties as directed to maintain a clean and safe facility
• Having a thorough knowledge of rescue techniques

**All communication will be via email for this recruitment**

Recruitment Contact:

Ryan Storms, Aquatics Coordinator

Email: ryan.storms@newark.org

The Newark Recreation and Community Services Department is looking for Senior Lifeguards for our fantastic swim lesson and aquatic programs and the upcoming to work at the year-round Silliman Activity & Family Aquatic Center. We are looking for positive, patient, motivated, self-driven individuals that have a passion for working in aquatics and with children, who wish to make a difference in a child's life by teaching them lifelong water skills! Swimming experience is required. Additional program training will be provided once hired. Those that are successful in the application review will be invited to attend an interview either in person, or via ZOOM and complete an in-person skills assessment. Please note that this position requires you to work in an indoor aquatic environment subject to warm/humid temperatures.

• Applicants should be able to work at least 12-20 hours per week, year-round, including weekends and holidays, with mandatory trainings.
• Please note that shift preference is not guaranteed and is based on the program's staffing needs and can change at any time. Please keep this in mind when/if you plan to attend school or take summer college classes.

**All communication will be via email for this recruitment**

Recruitment Contact:

Ryan Storms, Aquatics Coordinator

Email: ryan.storms@newark.org

The City of Hayward is accepting applications for Police Officer--Lateral. Police Officers at the City of Hayward perform a wide variety of law enforcement assignments including but not limited to patrol, traffic control, criminal and juvenile investigation, and radio communication. These require operating a patrol car or motorcycle, arresting and citing violators of laws, writing reports, serving warrants, testifying in court and providing information to the public.

ABOUT HAYWARD

Hayward has been routinely billed as one of the most diverse cities in the state of California. We're proud of that. We thrive on the vibrant mix of cultures and customs that makes Hayward such a wonderful place to live, work and play. For well over a century, Hayward has been a "community of opportunity," a city with open arms and an enviable list of resources to help newcomers build their dreams. Unlike many other Bay Area cities, Hayward remains accessible, affordable and primed for growth. People are beginning to see Hayward for everything it has to offer: a warm and inviting climate, easy access to three international airports within 20 minutes, affordable real estate, superior water resources, well-run city government, considerable open space and a host of recreational opportunities. Add an educated workforce, a wide range of housing options and one of California's most diverse populations, and you have the ingredients for an unparalleled location: Hayward, the Heart of the Bay.

THE DEPARTMENT

The Hayward Police Department is committed to enhancing the quality of life in the city by maintaining partnerships with its diverse community, together creating safe and cohesive neighborhoods. We pledge to safeguard the lives and property of the people served, and to reduce the incidence and fear of crime. We do this by treating all people fairly and equitably; and by being ethical, honest, responsive, and professional in the services we provide. We are accountable to one another and to the community.

The Hayward Police Department is comprised of a staff of 197 sworn personnel and 124 professional staff.  The Department supports a Community Policing philosophy and offers excellent promotional and special assignment opportunities.  The Patrol Division currently works 3-12.5 hour days and has weekends off at least six months out of the year. Patrol Officers enjoy a minimum of 9 training days per year.  Detectives who work investigations (SVU, Homicide, Gangs, Narcotics, etc.) receive incentive pay and participate in several task forces in Alameda County.  Officers have a wide variety of specialty assignments to choose from, such as School Resource Officer, K9, Special Duty Unit (street enforcement related to gangs), and Traffic (motors).

For more information about The Hayward Police Department, please visit www.joinhaywardpd.com.
 

Essential Duties

Duties may include but are not limited to the following:

• Patrols the assigned area on foot or in patrol vehicle, makes routine security checks, inspects places of possible disorder and keeps alert to discover suspect circumstances or persons.
• Operates a patrol car, motorcycle, or other vehicle
• Responds to radio and telephone dispatches and appears at scene or disorder or crime.
• Resolves disputes, admonishes individuals, responds to accidents and provide emergency first aid.
• Arrests and cites violators of laws and ordinances.
• Investigates calls and complaints.
• Investigates traffic accidents.
• Prepares and documents cases; write reports; serve warrants and subpoenas; and testifies in court.
• Writes citations.
• Investigates conditions hazardous to life or property.
• Coordinates crime scene control; makes initial investigations of crimes and crime scenes.
• Assists Detectives and other investigators in crime investigation.
• Watches for suspicious cars, curfew violators and wanted persons.
• Operates two-way radio equipment.
• Takes fingerprints and photographs and processes evidence
• Assists in booking and jailing prisoners.
• Processes and transports prisoners.
• Directs traffic.
• Questions suspects and witnesses.
• Provides information, directions, other services and assistance to the public.
• Inspects patrol cars/motorcycles, equipment and weapons to ensure proper operation.
• Prepares for and participates in planned events; stands and directs traffic at collision scenes and demonstrations; controls crowds; and cooperates with City, State and other agencies to secure areas at special events or crime scenes.
• Participates in special details and assignments.
• May serve as a field training officer.
• Perform related duties as assigned.

Minimum Qualifications

EXPERIENCE AND EDUCATION 

Any combination equivalent to experience and education that could likely provide the required knowledge and abilities would be qualifying. A typical way to obtain the knowledge and abilities would be:

Experience: One (1) year in a law enforcement agency within the last thirty-six (36) months and possession of a current Basic California P.O.S.T Certificate.

Education: High school diploma or equivalent (possession of an Associate's degree or Bachelor's degree from an accredited institution is desirable).

License
Possession and maintenance of a valid Class C California Driver's License.

Necessary Special Qualifications: 

- Free of any felony convictions.

- A citizen of the United States or a permanent resident alien who is eligible for and has applied for citizenship (Government Code Para. 1031).

- 21 years of age at time of appointment.

- Vision in each eye, correctable to at least 20/30.

- Must pass a background investigation.

- Must meet all Department medical, physical and psychological standards.

- Bi-lingual applicants are encouraged to apply.
 

JOB RELATED AND ESSENTIAL QUALIFICATIONS

Knowledge Of:

• Basic law enforcement terminology and concepts.
• Public relations in law enforcement.
• Techniques for dealing with people of all socio-economic levels under hostile and emergency situations.
• Safe vehicle operation.
• Principles of first aid.

Ability to:

• Learn principles, practices, procedures, terminology and operation of equipment used in law enforcement and crime prevention and investigation.
• Read and interpret laws, ordinances, regulations and Department policies.
• Analyze situations and adopt a quick, effective and reasonable course of action.
• Drive a vehicle safely.
• Write clear, concise and accurate reports.
• Understand and follow oral and written directions.
• Observe and accurately recall places, names, faces, descriptive characteristics and details of incidents.
• Perform physical tasks inherent in the work of a Police Officer.
• Be courteous but firm with the public when needed
• React quickly and calmly under emergency and stressful situations.
• Make sound decisions.
• Develop skill in the use of a firearm.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Perform physically demanding tasks for extended periods of time.

• Receives emergency and non-emergency calls from the public, private companies and other jurisdictions.
• Dispatches police and fire personnel or other City services in response to such calls.
• Relays emergency and non-emergency information to public safety personnel in the field.
• Relays information to other agencies as required.
• Monitors multiple frequencies.
• Maintains accurate record of location and status of public safety units.
• Operates a manual dispatch system when necessary.
• Assists in relaying information during response to natural disasters.
• Performs related work as necessary.

DEADLINE TO APPLY: Open Until Filled

Please note, this is the posting for the "Lateral Communications Operator" position. See below for Lateral Communications Operator requirements.
 

THE POSITION:

 

The City of Hayward is excited to announce its recruitment for the position of Lateral Communications Operator. 

DEFINITION

Under general supervision from the Communications Supervisor, the Communications Operator operates a computer aided dispatch system receiving calls and dispatching police, fire or other City services.

DISTINGUISHING CHARACTERISTICS

This is a journey technical level position in which incumbents are expected to independently perform the full range of duties assigned. This class is distinguished from the Communications Supervisor in that the latter provides technical and functional supervision over assigned communication personnel.

THE DEPARTMENT

The Communications Center in the Support Services Division of the Hayward Police Department is responsible for dispatching both Police and Fire Services throughout the City of Hayward. The Hayward Police Department is one of 18 CALEA (Commission on Accreditation for Law Enforcement) accredited police departments in California and is committed to maintaining CALEA's high standards and broadly recognized excellence.
The Communications Center is frequently the first point of contact that a member of the public will have when requesting assistance from the City of Hayward. The information gathered by the communications operator during this contact is critical to a positive outcome. The Communications Center consists of six (6) stations with each communications operator assigned to a specific job.
 

 

Essential Duties

Duties may include but are not limited to the following: 

JOB RELATED AND ESSENTIAL QUALIFICATIONS

Knowledge of:

• English usage, including comprehension and grammar.

Ability to:

• Read and comprehend information and instructions.
• Learn to operate manual and computer aided radio and telephone equipment in dispatching public safety equipment and personnel.
• Perform several job tasks effectively under pressure for sustained periods of time.
• Memorize and retain information from a variety of sources.
• Interpret information from distraught, incoherent or angry callers and relay critical facts to appropriate emergency or nonemergency personnel.
• Assign priorities both to incoming calls and to the dispatch of calls for service.
• Speak clearly and concisely via radio, telephone and in person.
• Respond to requests for emergency and nonemergency services in a professional and courteous manner.
• Type accurately at a speed of 35 words per minute.
• Work various shifts, including day, swing and graveyard as well as weekends and holidays.
• Establish and maintain effective working relationships with those contacted in the course of work.

A complete job description and list of duties can be found at www.hayward-ca.gov.

 

Minimum Qualifications

LATERAL REQUIREMENTS:

Experience: Two (2) years of experience as a public safety dispatcher for a Public Safety Answering Point, including heavy public contact while performing multiple tasks and using a computer-aided dispatch system.

Education: Equivalent to the completion of the twelfth (12th) grade.

Licenses and Certificates: Completion of the California Commission on Peace Officer Standards and Training (POST) Basic Public Safety Dispatcher course is highly desirable.

OTHER REQUIREMENTS

Typing Certificate: A typing certificate with 35 net words per minute 

1. Certificates will be accepted from a public school, business school or temporary agency; certificates from Internet testing services and/or home computer CD testing will NOT be accepted.
2. Typing certificate (or signed statement on official letterhead from the testing agency) must be dated no earlier than six (6) months prior to the date of the application filing.
3. Typing certificate (or signed letter) must state all of the following information:

· Five (5)-minute timed typing test.
· Gross typing speed in words per minute.
· Gross number of errors.
· Net words per minute