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The City of San José is a place where we use civic technology to help our community thrive.

As the 10th largest city in the nation, the City manages a large set of services and assets. The City operates on a budget of $5 billion, with 7,000 employees serving 1+ million residents and 80,000 businesses in the heart of Silicon Valley.

Information Technology's (IT) mission: Put powerful tools and information in the hands of people to unleash their brilliance in service to our community. IT enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, productivity and collaboration tools, the San Jose 311 resident experience platform, data equity and privacy programs, and strategic planning. San Jose is powered by truly great people, a robust technology environment, and a strong sense of purpose.
We promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San Jose the most vibrant, equitable, sustainable, and innovative city in America!

You can visit the Information Technology Department website to learn more about us.
NOTE - The first review of applications will be on Wednesday, August 7, 2024. Please submit your application by 11:59 p.m. (PST) on Tuesday, August 6, 2024, if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews on the week of August 12, 2024
The Information Technology Department is recruiting for a Business Analyst within the City Products-Projects-Portfolio Office (C3PO).

The Business Analyst will play a crucial role in analyzing and documenting business processes, identifying needs, and providing data-driven recommendations to improve the organization's efficiency and productivity.

The position will also lead and perform usability and accessibility work on digital service delivery analysis and/or improvement. This position will play a key role in ensuring new services are developed to bridge access, language, and ease of use barriers experienced disproportionately by underserved portions of our community.

If you are passionate about building amazing civic products, leading cross-functional teams in building features, re-engineering business processes, and having exceptional customer empathy, this position may be a superb fit for you!

Key duties may include but are not limited to:

• Leading user research on digital products by:
  • Identifying user and organizational needs through interviews, conversations, workshops/focus groups, and analytics research.
  • Building strong professional relationships with stakeholders to understand what is best for the users.
• Designing user interface prototypes and journey mapping to improve resident and staff outcomes with digital services.
• Training and coaching City staff and creating documentation on standards for user-centered design approaches.
• Engaging internal and external customers to conduct usability testing to build meaningful products, services, and processes.
• Sustaining and improving customer satisfaction through quality customer support, continual system/user interface configuration improvement, and analysis and/or resolution of product issues.
• Performing omnichannel audits and/or assessments that provide actionable recommendations to improve accessibility and usability.
• Gather and analyze data from various sources to understand business needs and objectives.
• Work closely with stakeholders to define, document, and prioritize business requirements.
• Conduct a thorough analysis of current business processes, systems, and workflows.
• Identify opportunities for improvement and propose solutions to address business challenges.
• Develop detailed reports, diagrams, and presentations to communicate findings and recommendations to stakeholders.
• Collaborate with cross-functional teams to implement solutions and ensure alignment with business goals.
• Assist in the testing and validating of new systems, processes, or software tools.

This position is currently funded through June 30, 2025, with the potential to extend based on resource availability.

Please note that the Business Analyst position is currently eligible for a hybrid telework schedule. The schedule for working remotely and onsite is subject to change.

Salary Information:The final candidate's qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in the Senior Analyst classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay.

• Salary Range (including the 5% NPWI): $113,327.76 - $138,072.48

The Senior Analyst's bargaining unit is the City Association of Management Personnel (CAMP) .

PART-TIME RECREATION LEADER II/III
Recreation Division – Adaptive Program

Program hours are Monday, Wednesday, and Friday from approximately 2:30 pm – 5:15 pm; additional evening and weekend hours as needed.

Level II - $16.97/hour     -   Level III - $18.04 – $21.24/hour
 
The City of Gilroy is an equal opportunity employer and supports workforce diversity, equity, inclusion and belonging. Join our team!


ABOUT THE POSITION
The City of Gilroy is recruiting for part-time Recreation Leaders II/III assigned to the Adaptive Program. The main goal of the City of Gilroy’s Recreation Division is to offer excellent recreation programs that provide community members with a wide range of opportunities to celebrate life and community through people, parks, programs, and special events which are delivered by a team of employees dedicated to offering quality recreational, social, and cultural services to all Gilroy residents. 
 
Under direct supervision of a Recreation Supervisor, the Recreation Leader II/III will assist, plan, organize, and lead the physical, recreational, and social activities of assigned recreation programs. Program area focus is Adaptive (Special Needs), but you might be asked to support another recreation area.

 When assigned to the Adaptive Program, the leader will have an opportunity to have hands-on experience working with a special needs population.  Disabilities of participants vary in range from non-communicative to diminished motor skills to severe autism.  The position will report to an experienced staff member.  As related experience is gained as noted in the job qualifications and requirements, and with the recommendation in the employee’s performance evaluation, Recreation Leaders can advance from Recreation Leader II to Recreation Leader III.  As the employee advances through the job series the employee will take on more responsibility and more challenging work assignments.

THE TEAM AND THE WORK
The Recreation Division is easy-going, supportive, and passionate about our work.  We practice what we preach and are versatile and able to support any recreation related program at any given moment.  We work collaboratively with the community to provide positive alternative programs to support and enhance the quality of life for all members of the community.
 

The City of San José (CSJ) , the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top ten cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the values of: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about San José.

The City's Public Works Department ( D PW) is seeking Electricians whose values align with the values of the City's employees. DPW Electricians enjoy a regular 40-hour work with opportunity for overtime hours, and include medical, dental, vision and retirement benefits. The Public Works Department i s responsible for delivering capital improvement projects for a wide variety of City facilities and infrastructure, m aintaining City facilities and fleet assets, f acilitating and regulating development activities, and providing animal care and services. The Department is committed to high-quality service, partnering with the community, and providing an excellent environment in which to work.

Benefits & Compensation

The City offers a variety of benefit options to employees, including health, dental, visio n, and life insurance. Employees in the Electrician I/II classification are represented by the bargaining unit, International Brotherhood of Electrical Workers, Local No. 332 (IBEW) . Explore a comprehensive list of benefits by visiting CSJ's Human Resources Benefits webpage . Benefits include, but are not limited to:

• Regular W ork hours of 40-hours/week + overtime opportunity
• Annual P aid H oliday T ime - off : 15 days
• Accrued a nnual P aid T ime - off: approx. 10 days (first 5 years of service)*
• A ccrued a nnual P aid S ick - time
• Medical , D ental , and V ision insurance
• Retirement /Pension
• Employee Assistance Program & Life Insurance
• Flexible Spending Accounts (Medical Reimbursement and Dependent Care)
• Commuter Benefit & Health Savings Account (HSA)
• Long Term Disability (LTD) & Personal Accident Insurance (AD&D)
• Long Term Care(for existing subscribers only)

* (2080 hours worked = 1 year)

Salary ranges for this classification are:

• Electrician I: $ 110 , 313.84 - $ 134 , 228.64 approximate annual pay
• Electrician II: $115,861.20 - $140,955.36 approximate annual pay

This salary range(s) includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates' qualifications and experience.

The City of San José , Public Works Department is seeking to fill five ( 5 ) full- time Electrician vacancies . The department's tight-kn i t team of E lectrician s work collabo ra tively and intra-departmentally to ensure electrical components and systems are installed and m aintained throughout city facilities such as community centers, l ibraries and public park s.

Electrician I is the entry-level class in the Electrician series. Incumbents are provided with training and experience to develop the knowledge, skills, and abilities necessary to perform the full range of installation, maintenance, and repair of electrical systems and equipment.

Electrician II is the journey level class in the installation, maintenance and repair of electrical systems and equipment, working independently under general supervision.

Electricians are responsible for installing, maintaining , testing, troubleshooting, repairing, and operating high and low voltage/amperage electrical components, systems and equipment including locating problems; determining appropriate courses of action; and coordinating repairs with affected parties. They design, fabricate, and install electrical systems and components and install wiring and electrical equipment, ensuring code compliance. Electricians review work orders, maintain activity logs, prepare requisitions and obtain approval for various projects. Duties may also include purchasing electrical supplies, including filling out paperwork; coordinating purchases; and, choosing vendors. They are responsible for responding to occasional emergencies, evaluating and taking required actions and determining if support is needed. Public Works electrician duties also include:

• N ew construction, remodels, small tenant improvement projects ;
• L ighting retrofit projects ;
• M aintenance of pump stations (includes motor controls and PLC's and computerized alarm and monitoring of pumps, etc. ) ;
• Maintenance of E mergency generators, fire alarm systems, vehicle gate operators, badge access controls, lighting control systems ;
• E lectrical building distribution systems and equipment up to and including 12kv ;
• I nstalling cat 5 and fiber optic networks and maintenance of all City buildings ; and
• Setting up t emporary power for special events and public address setups.

The City of Campbell is now accepting applications through Governmentjobs.com!

To apply for this position, please view the job announcement here: https://www.governmentjobs.com/careers/campbellca/jobs/4116158/public-safety-dispatcher

To visit our new careers page and view any current and new positions, please visit: https://www.governmentjobs.com/careers/campbellca

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The City of Campbell's Police Department is seeking qualified candidates for Public Safety Dispatcher!

Under general supervision, to receive and transmit routine and emergency telephone, radio and computer messages; to keep a variety of police records; and to do related work as required.

Typical Duties may include, but are not limited to the following:

• Answers all telephone calls promptly and courteously;
• Makes rapid and accurate determination of the nature of each call and the degree, severity, and location of any emergency;
• Refers non-emergency callers to the appropriate agency or other resource;
• Questions emergency callers to elicit complete and accurate information necessary for emergency response and enters information in the computer-aided dispatch system;
• Gather information using multiple audio and visual resources;
• Selects emergency response units in exact accordance with established user agency policies and procedures;
• Promptly and properly alerts response units in exact accordance with user agency policies and procedures;
• Maintains current status on all field units;
• Closely monitors any situation presenting a potential danger to the life or safety of field personnel and takes immediate action to dispatch assistance as required;
• Maintains radio contact with field units and enforces proper channel control, discipline, and courtesy;
• Maintains records and logs reflecting the outcome and details of emergency incidents;
• Participates in training and evaluation activities to establish and maintain a high level of proficiency;
• Accesses automated law enforcement systems, inputs data and information, and makes accurate entries into automated record files in accordance with applicable laws, statutes and Department of Justice requirements; and 
• Builds and maintains positive working relationships with coworkers, other City employees, and the public using principles of good customer service.

Knowledge of:

• Standard communications principles and methods for public service dispatch activities;
• Standard office procedures and methods, including filing and the operation of common office equipment;
• Correct English usage, spelling, punctuation and grammar.

Ability to:

• Communicate clearly and concisely with persons under extreme emotional stress;
• Operate a computer aided-dispatch system;
• Establish and maintain effective working relationships with those contacted in their course of work including the general public;
• Type into a computer terminal at a net rate of 40 words per minute;
• Quickly learn the policies, procedures and performance standards pertaining to the work; hear accurately and distinctly;
• Speak clearly and precisely; write legibly; work in a team-based environment and achieve common goals;
• Work in a confined area, wearing a headset which restricts physical movement about the work area;
• Work in a highly structured environment where all communications are recorded or documented and reviewed as public record;
• View multiple video display terminals for extended periods of time in low variable light conditions;
• Distinguish and interpret the meaning of colors on video display terminals;
• Distinguish and comprehend simultaneous communications from several sources;
• Work continuously or uninterrupted as required, standing or sitting for extended periods of time;
• Perform a high standard of customer service, professional conduct and civic responsibility.

Hours of Work: Public Safety Dispatchers typically work 12 hours shifts, with 4 work days one week and 3 work days the following week.  Shifts available area a day and night shift, or variation, that can rotate every six months.  Dispatchers may have to work weekends, holidays and overtime. 

Special Conditions: Incumbents must have the ability to work, as assigned, on schedules that may include Saturdays, Sundays, holidays, and non-traditional work hours; and a willingness to work overtime as required.

Other Requirements: Must be able to perform all the essential functions of the job assignment.  All candidates will be required to pass a City background investigation, which will include fingerprinting and may include polygraph and/or psychological testing.

MINIMUM QUALIFICATIONS
Education & Experience:

• Graduation from an accredited high school (GED may be substituted for a high school diploma); plus
• One year of successful full-time responsible experience performing work where the essential functions of the job involved public contact, computer usage or heavy telephone traffic.

REQUIRED DOCUMENTS FOR APPLICATION:
Applicants must submit proof of successful completion of the following: 

• Typing Certificate certifying a minimum of 40 wpm dated within one year of the application date; AND
• Criticall Dispatcher test with a passing score dated within one year of the application date; OR
• P.O.S.T. Entry-level Dispatcher Test with a T-score of 50 or above.  

Online typing certificates will be accepted.  If you do not have a typing certificate and would like to take the test in person, please schedule an appointment at a vocational school or a staffing agency. Express Employment in San Jose offers typing certification tests. To schedule, please call (408) 378-2700.

The P.O.S.T Entry-level Dispatcher Test and the Criticall Dispatcher will be held at the South Bay Regional Public Safety Training at Coyote Valley. Applicants are responsible for calling each location to check dates and make an appointment.  Please make arrangements to sign up for one of these tests in advance.

LATERAL APPLICANTS:
Lateral applicants that are currently employed as a Public Safety Dispatcher (non-probationary) do not need to submit proof of test scores, however a California POST Dispatcher Academy Certificate is required.

Please click on the Job PDF below to view the full announcement.