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VTA is seeking a Lead Procurement and Contracts Manager for the BART Silicon Valley II Project. Don't wait and apply today!

 

This position has an anticipated end date of December 31, 2036.

 

The Santa Clara Valley Transportation Authority employs more than 2,000 people dedicated to providing solutions that move Silicon Valley. Unique among transportation organizations in the San Francisco Bay Area, VTA is Santa Clara County’sauthority for transit development and operations (light rail and bus), congestion management, transportation-related funding, highway design and construction, real estate, and transit-oriented development, and bicycle and pedestrian planning. With local, state, and federal partners, VTA works to innovate the way Silicon Valley moves and provide mobility solutions for all.

Santa Clara Valley Transportation Authority (VTA) is an independent special district that provides sustainable, accessible,community-focused, innovative, and environmentally responsible transportation options promoting the region's vitality. VTA provides bus, light rail, and paratransit services and participates as a funding partner in regional rail services, including Caltrain, Capital Corridor, and the Altamont Corridor Express.
To learn more, go to: vta.org

About Procurement, Contracts & Business Diversity
VTA’s Procurement, Contracts & Business Diversity (PCBD) is committed to procurement processes, contract administration, and compliance that fosters fair and open competition, compliance with federal, state, and local laws and requirements, and adheres to the highest ethical standards.
 

Goods and General Services, Professional Services/Technology, Design and Construction Sections, and the Offices of Business Diversity and Labor and Stormwater Compliance comprise the PCBD Department.  

Our Community
Santa Clara County sometimes referred to as “Silicon Valley”, is unique for its innovation, natural attractions, and social diversity. With numerous amenities and perfect weather, it has long been considered one of the best places in the United States to live and work. calendar of festivals and celebrations supports the community spirit. Nearby open space provides easy access to mountain parks, trails, lakes, streams, and beautiful coastal beaches. San José has received accolades for its vibrant neighborhoods, healthy lifestyle, and diverse attractions from national media, including Business Week and Money magazines.
The county’s population of 1.9 million is the largest in Northern California and is rich in ethnic culture and diversity. Enjoy access and the option to explore our closely neighboring counties of San Francisco and Alameda.

Ideal Candidate
The ideal candidate has in-depth procurement and contracts experience, whose substantial experience includes transit construction projects.  The candidate will oversee and manage the procurement and administration of all procurement and contracts for the BART Silicon Valley Phase II (“BSV II”) Project, including procurement and contract administration of Technology, Architectural, and Engineering (“A&E”) and other professional services contracts and major high-value, complex construction contracts with potentially various delivery methods, including Design-Bid-Build, Design-Build, Progressive Design-Build, and CM/GC.
 
The ideal candidate is familiar with both contract change management and contract claims management processes for change requests, amendments, and contract claims that arise during the administration of a transit construction project.  
 
The candidate’s in-depth experience will necessarily lead to candidate-led interfaces with BSV2 Project Controls, Design, Construction, and Risk teams, among others, such that procurement schedules are managed in alignment with the overall Project schedule.  
 
The candidate will oversee the development of Request for Qualifications, Request for Proposals, and Invitation for Bids, ensuring they comply with FTA, state, local, and VTA requirements; identify changes that are required and have the skillset to draft revisions to standard templates and General Terms and Conditions to submit for approval.  
 
The candidate coordinates with the BSV II Project to widely market upcoming procurements prior to formal advertisement to attract competition in BSV II procurements.  The candidate oversees the pre-advertisement industry events.
 
The candidate conducts the pre-bid and pre-proposal conferences, the bid openings on the Bid Due Date, conducts formal Discussions with proposers and oversees the evaluation process.
 
The candidate will provide guidance and direction to the Project Team preceding contract negotiations where permitted or required, such as negotiations of cost and pricing for A&E contracts.  The candidate has the skillset to draft a Negotiations Strategy Memo that considers multiple factors, including an analysis of the independent cost estimate, the proposer’s cost proposal, and market conditions.  The candidate and their team will oversee the negotiations, ensuring all proper documentation is in place and negotiations are conducted in a disciplined manner.  The candidate must prepare the record of negotiations and cost analysis prior to awarding the contract or contract amendment.
 
The candidate manages all bid protests, analyzes each bid protest, and provides recommendations of their disposition supported by clear facts, supporting documents, and persuasive arguments.   The candidate must have excellent written and oral communication skills.  
 
The candidate will execute contracts on behalf of VTA within signature authority as delegated by the Chief Procurement Officer.
 
The candidate will represent VTA at all disciplinary and other meetings.
For change orders, the candidate must lead the change order process, ensuring that there is a finding of merit and the cost is reasonable for the change in scope.  
 
The candidate will lead any and all procurement and contracts audits and reviews, including the FTA Triennial. The candidate will be responsible for maintaining contracts files of all BSVII contracts that are FTA requirements-compliant.
 
The candidate must have managerial skills to train and lead a group of contract administrators in all areas discussed above, including guiding them in rigorous management of their respective procurements.  
 
A 4-year Bachelor’s minimum education is required and a graduate degree is preferable.  Extensive experience in procurement and contracts is a must.   Experience in construction claims and even claims litigation is a plus.   This position is subject to VTA’s Telework Policy.
 

Definition

Under general direction, the Construction Contracts Administration Manager oversees and manages the procurement and administration of construction contracts including alternative delivery contracts such as Design Build (DB) and CM/GC (Construction Manager/General Contractor).

Distinguishing Characteristics

This classification is responsible for managing major VTA construction contracts and the related contract administration activities associated with construction projects.  Responsibilities include the administration of contracts that are highly complex and sensitive in nature, where substantial judgment and initiative are essential in making recommendations and resolving problems.  This class is distinguished from the Deputy Director of Procurement, Contracts, and Materials in that the latter has overall responsibility for all procurement, contract administration, and materials management functions. 

Classification Bargaining Unit: Non-Represented

 

 

Essential Job Functions

Typical Tasks

• Selects, supervises, trains, evaluates, counsels, and disciplines staff;
• Provides expert guidance in construction procurement and contract administration, including DB and CM/GC contracting;
• Reviews plans, specifications, reports, and other documents for consistency with the selected contracting approach;
• Oversees the preparation of Requests for Qualifications (RFQs), Requests for Proposals (RFPs), and Invitations for Bids (IFBs);
• Oversees and coordinates the development of contract language;
• Evaluates market conditions with respect to the viability of construction contracts;
• Evaluates project risks and risk mitigation strategies;
• Manages the preparation and negotiation of change orders;
• Analyzes cost estimates and work statements to determine the appropriate contract action;
• Ensures that Invitations for Bids and Requests for Proposals are conducted consistent with appropriate contracting regulations;
• Conducts pre-bid/proposal conferences and bid/proposal openings;
• Evaluates proposals and determines responsiveness and responsibility of offers;
• Serves as chairperson on proposal evaluation committees;
• Negotiates and prepares contracts that are highly complex and sensitive in nature;
• Coordinates with management and legal staff on legal issues associated with construction contracting and alternative project delivery;
• Executes contracts on behalf of VTA within signature authority as delegated by the Manager of Procurement, Contracts and Materials;
• Processes claims and stop notices and works to resolve protests;
• Represents VTA at disciplinary hearings and other meetings;
• Serves as a member of the management team in meetings/negotiations with labor unions and conducts financial analysis;
• Ensures that VTA complies with the various rulings and decisions of relevant administrative and judicial authorities;
• Monitors, revises, and enforces VTA procurement policies and procedures;
• Manages the development and implementation of department goals, objectives, policies, and priorities for work unit;
• Ensures that VTA complies with the requirements of funding agencies for usage of grant funds;
• Ensures compliance with VTA policies and procedures, including equal opportunity and discrimination and harassment prevention;
• Performs related duties as required.

Minimum Qualifications

Sufficient training, education, and public or private sector experience to demonstrate possession of the required knowledge, skills, and abilities.

Development of the required knowledge, skills, and abilities is typically obtained through a combination of training and experience equivalent to graduation from an accredited college or university with a four-year degree, and substantial, increasingly responsible contract administration experience in a public agency or transit setting involving highly complex, high dollar value contracts, with several years of supervisory experience.

Possession of procurement certifications, such as CPPO and/or CFCM, are desirable.

Supplemental Information

Knowledge of:

• Theories, principles, and practices of contract administration for public agencies including alternative delivery methods (e.g. DB, CM/GC);
• Applicable local, state, and federal laws, rules, and regulations governing public procurement and contract administration processes for design build, construction, and professional services contracts;
• Principles and techniques of budget preparation, and program and personnel management;
• Principles and practices of supervision, training, and constructive discipline;
• Bid and contract analysis and preparation techniques;
• Accounting principles and practices;
• Theories, principles, and practices of design management, construction management, quality assurance/quality control, and construction inspection;
• Theories, principles, and practices of claim avoidance and claim resolution;
• Applicable local, state, and federal laws, rules, and regulations governing public procurement and contract administration processes for construction contracts.

 Ability to:

• Federal and state requirements for conducting qualifications-based procurements, as detailed under the Federal Brooks Act and in the California Public Contract Code;
• Manage and direct the operations, services, and activities of the unit;
• Prepare comprehensive specifications, contracts, reports, and correspondence;
• Develop negotiation strategies and negotiate complex contracts and/or change orders;
• Define problems, evaluate, recommend, and implement alternative solutions to complex issues and problems;
• Develop, implement, and interpret goals, objectives, policies, procedures, work standards, and internal controls;
• Interpret and effectively use management information reports;
• Select, supervise, train, motivate, assign, evaluate, counsel, and discipline staff;
• Understand, interpret, and apply laws, rules, regulations, policies and procedures;
• Communicate effectively both orally and in writing;
• Prepare and control a budget;
• Establish and maintain effective relationships with those contacted in the course of work.

Equal Employment Opportunity
VTA is an equal employment opportunity employer. VTA does not and will not tolerate discrimination against applicants or employees on the basis of age, ancestry, color, marital status, mental or physical disability, genetic information, national, origin, immigration status, political affiliation, race, religion, creed, sex, gender identity, gender expression, sexual orientation, pregnancy, medical condition, disabled veteran or veteran status, etc.

What’s in it for You?

Health: 
VTA participates in a CalPERS-sponsored medical plan with VTA contribution to employee and dependent premium health insurance premiums. Employees pay a monthly contribution of any amount in excess of the Kaiser Bay Area Family Rate.
Flex Spending Account: $300 employer-funded Health FSA for eligible employees
Vision: VSP full premium for employees and eligible dependents
Dental: Delta Dental full premium for employees and eligible dependents
Mental Health Days: 3 days: May 1, 2023 - June 30, 2024
Leave: 17 days of vacation (accrued), 80 Hours of sick time (accrued), 12 paid holidays per year, and 1 floating holiday per year.

Retirement:
- Participation in CalPERS
· Classic Members: 2%@55
· PEPRA Members: 2%@62
- 457 Deferred Compensation Plan (voluntary)
· 457 pre-tax
· 457 Roth
· Self-directed brokerage account option for qualifying employees
- Retiree medical coverage for eligible employees with VTA contributions to the retiree’s medical premium

Additional perks:
- All active full-time employees and their eligible dependents are eligible for transit passes for use over VTA lines, including VTA Paratransit services.
- Employee Assistance Program (EAP) is available to each employee, eligible dependent, and household member, 24 hours a day, seven days a week.
- Tuition Reimbursement
- Professional Development Fund
- Wellness Programs

As we continue to implement our VTA Forward Plan, we aim to strengthen and increase our workforce to take on future opportunities and challenges by elevating our people and our services. For more information about our VTA Forward Plan, visit: https://www.vta.org/VTAForward

General Instructions
Please read this entire job announcement before applying for the position. Print and keep a copy of this announcement so that you can refer to it. Questions not answered within this job announcement may be sent to personnel@vta.org.

To ensure consideration, completed applications must be submitted online to the Human Resources department by the stated closing time and date posted. When the stated closing date is “continuous,” apply immediately; the position may close without notice. You will receive an immediate email confirming receipt of your submitted application. If you do not receive this email, contact NEOGOV's Applicant Assistance Line at (855) 524-5627 between 8:00 AM to 5:00 PM (PST)Monday through Friday, excluding holidays.

Only online applications will be accepted for this recruitment (paper applications or resumes will not be accepted). JobInterest Notification Cards, or copies of previous, partial, or un-submitted applications, are not an acceptable substitute for a completed application.
 

Application Processing Information  

All related current and past work experience (including VTA experience) must be listed and fully described in the Work Experience section of the application and answers to Supplemental Questions must be completed ("See Resume" or "See Attached" is not acceptable). Incomplete or improperly completed online applications may be rejected even if you are qualified for the position for which you are applying. It is your responsibility to ensure that the online application reflects the work experience and education needed to meet the requirements for the position you are applying for. Although your resume may have all your experience and education details, please make sure to complete each section of the online application to ensure that your information is accurately captured during our screening process.  

Important: Proof of Education, either as a copy of a diploma or transcript, is required to verify all educational units listed on your application. Official transcripts are not necessary. Copies of diplomas, degrees, transcripts, or foreign transcript evaluations must be attached to the submitted application as a PDF.  
 

Note: Failure to provide all of the required documents in the appropriate format (PDF ONLY), and properly labeled as shown in the example (for example: Smith_J BS Diploma), will result in the application being rejected as incomplete. No exceptions will be made.  
 

Note: Applicants holding degrees or credentials from outside the United States who are using these qualifications exclusively to qualify for a position are required to provide a foreign transcript evaluation as a PDF and properly labeled as shown above. Failure to provide a foreign transcript evaluation will result in the application being rejected as incomplete. No exceptions will be made.  
 

All applications are subject to review as to meeting minimum qualifications at any point in the recruitment process. Passing any step is no guarantee of continuation if it is determined that the applicant does not meet the minimum qualifications as stated in the class specification.  

Candidates found to have exaggerated/falsified their qualifications, experience, training, and/or education may be disqualified at any point in the recruitment process and may be denied future employment with the VTA.  

If selected for the position, candidates will be required to complete a criminal conviction disclosure form. Candidates who successfully become VTA employees, and fail to disclose any of the criminal background information as required may be subject to discipline up to and including discharge.  
 

Eligible Lists typically remain in effect for six (6) months. However, Human Resources may abolish Eligible Lists at any time during the six (6) month period. Human Resources may extend eligible Lists for up to two (2) years. Eligible Lists may be used for more than one recruitment. If you have questions related to an Eligible List you might be on or were on, you should contact Human Resources.  

If you have questions regarding your status as an applicant for this position, please call the Human Resources Department at (408) 321-5575 or email at Personnel@vta.org. 

Americans with Disabilities Act Accommodations
The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities. If you wish to request an accommodation, please click here.

ALL APPLICATION AND TESTING NOTIFICATIONS WILL BE SENT BY E-MAIL 
Applicants should select e-mail as the preferred method of notification. Candidates must maintain an up-to-date, valid, and reliable e-mail address. Candidates are also responsible for maintaining up-to-date phone numbers and addresses on their online accounts. Due to the number of applications received, candidates must check their application status through their online account. Contact NeoGov for assistance if needed.

Information on how to apply for jobs at the VTA is available on the VTA Employment website and from the NEOGOV'sApplicant Assistance Line (855) 524-5627. NeoGov Applicant support is available from 8:00 AM to 5:00 PM (PST) Monday through Friday, excluding holidays.   VTA is committed to providing reasonable accommodations to applicants and employees with disabilities or religious needs, absent undue hardship.

VTA is an equal employment opportunity employer. VTA does not and will not tolerate discrimination against applicants or employees on the basis of age, ancestry, color, marital status, mental or physical disability, genetic information, national, origin, immigration status, political affiliation, race, religion, creed, sex, gender identity, gender expression, sexual orientation, pregnancy, medical condition, disabled veteran or veteran status, etc. 

The Newark Recreation and Community Services Department is looking for Aquatic Instructors (Swim Instructors) for our fantastic swim lessons and aquatic programs, to work at the Silliman Activity & Family Aquatic Center. We are looking for positive, patient, motivated, self-driven individuals that have a passion for working with children and wish to make a difference in a child's life by teaching them lifelong water skills! 

Those that are successful in the application review will be invited to attend an in-person interview. Please note that this position requires you to work in an indoor aquatic environment subject to warm/humid temperatures. 

**No certifications or previous experience is required! Candidates must be comfortable in the water. Swim Instructor training will be provided once hired.**

• Applicants should be able to work at least 12-20 hours per week, year-round, including weekends and holidays, with mandatory trainings. 
• Summer Swim Lessons run on Monday-Thurday mornings (7:45 am – 12:00 pm), Monday-Thurday evenings (3:45 pm - 8:00 pm), and Saturday mornings (7:45 am- 12:00 pm). 
• Off-Season Swim Lessons run on Monday/Wednesday evenings (3:45 pm - 7:45 pm), Tuesday/Thursday evenings (3:45 pm - 7:45 pm), and Saturday mornings (7:45 am- 12:00 pm). 

RESPONSIBILITIES:

• Under the supervision of the Aquatics Coordinator, this position provides swim instruction to adults and children and conducts related work as required
• Swim Instructors teach, supervise, and assess students of all ages and abilities
• Teach group and private swim lessons to adults and children of all abilities
• Use proper teaching tools, equipment, and techniques while teaching swim lessons
• Maintain order and prevent accidents through the enforcement of policies, rules, regulations, and ordinances governing the conduct of patrons in the pool area.

**All communication will be via email for this recruitment**

Recruitment Contact:

Ryan Storms, Aquatics Coordinator

Email: ryan.storms@newark.org

Under general supervision of the Program Coordinator, staff is responsible for planning and implementing daily age-appropriate activities including crafts, games, songs, drama, storytelling, and supervised play.

Please click on the Job PDF to view the announcement.

Under the general supervision of the Program Director, we are seeking professional, passionate, and energetic individuals who can successfully manage a preschool classroom, develop lesson plans, and effectively promote the emotional, physical, mental, and social wellbeing in a classroom environment.  This is a classroom position, not an administrative/office position

Please click on the Job PDF below to view the full announcement.

Management Analyst II: $124,259.20 - $159,057.60 Annually 
Senior Management Analyst: $133,806.40 - $171,350.40 Annually 

Join Our Team!

Are you passionate about driving impactful projects through grant funding? Valley Water is seeking to hire a dedicated Senior Management Analyst/ Management Analyst II to lead pre-award efforts within our Grants, Compliance, and Claims Management Unit. If you're looking for a role where you can collaborate across multiple teams and contribute to the success of vital water projects, this is the opportunity for you!

Overview:
The Grants, Compliance, and Claims Management Unit with Valley Water is the centralized unit for seeking and managing grants brought in to help fund Valley Water projects. The pre-award side of work within the unit will be administered by this Senior Management Analyst, with support from a Management Analyst II, and oversight by the Grants Unit Manager.
 
Senior Management Analyst (SMA): Core components of the Senior Management Analysts work will include researching grant opportunities and writing grant applications; high levels of collaboration with project teams, grants liaisons in watersheds and water utility divisions, procurement, legal, government relations, capital improvement program, and communications; and tracking/reporting. The position will tie efforts into the two grant roadmaps (i.e. strategic funding plans), assist in preparing updates to the Board and staff via all employee communications, and aid in early compliance reviews (pre-agreement) to ensure Valley Water can meet grant terms and conditions. As a Senior, the position will help implement new grants management software on the pre-award side in coordination with the unit’s compliance and claims staff, assist in updating standard operating procedures, and work with the Unit Manager to clearly define rationale for which grants to pursue.

Management Analyst II: Core components of the Management Analyst II's work will include assisting the SMA in researching grant opportunities and writing grant applications, coordinating with project teams, tracking and reporting grant-related information, assisting with compliance tracking for federal and state grant terms and conditions, and assisting with grant communications such as the bi-monthly Grants One Pager update for the Board of Directors and the Grants Action Team monthly meeting.

Our Commitment: 
Racial equity, diversity and inclusion are integral to Valley Water. We are committed to building and sustaining an inclusive and equitable working environment for all. We believe every member of our team enriches our diversity, contributes to inclusion, and strengthens belonging by broadening our perspective and collective understanding of the world around us to accomplish our mission to equitably provide safe, clean water, natural flood protections, and environmental stewardship. 

Key skills necessary for this position include:

• Grant writing/technical writing
• Attention to detail
• Time management
• Project/program management
• Knowledge of finance/budgeting 
• Knowledge of procurement/contracting
• Software skills (Word, excel, PowerPoint, Smartsheet, DocuSign, financial management software)
• Communications (we work with large teams across the agency as well as with granting agencies)
• Ability to work independently and report out findings

Ideal Candidate's Background Includes:
Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below.

Ideal Experience:

• For Management Analyst II: Three (3) years of grant experience performing administrative, operational, management, or financial analysis of complex issues.
• For Senior Management Analyst: Five (5) years of grant experience performing administrative, operational, management, or financial analysis of complex issues.

Ideal Skills and Abilities: 
Management Analyst II:

• Perform responsible and difficult administrative work involving the use of independent judgment and personal initiative.
• Coordinate and participate in administrative, budgeting, and fiscal reporting activities.
  Independently identify, plan, and conduct management, financial, administrative, and operational studies.
• Develop improvements in operations, procedures, policies, or methods.
  Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
• Perform quantitative and qualitative analyses to evaluate assigned projects, programs, and activities.
• Develop and maintain specialized computer software and databases for gathering and analyzing data.
• Interpret, apply, explain, and ensure compliance with applicable federal, state, and local policies, procedures, laws, and regulations, technical written material, and Valley Water policies and procedures.
• Represent the unit/division and Valley Water in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals.

Senior Management Analyst:
In addition to the qualifications for a Management Analyst II:

• Train, organize, assign, and review the work of assigned staff.
• Analyze, identify options, and make recommendations for the solution of budgetary, procedural, and general management problems and program needs.
• Prepare a variety of administrative, financial, statistical, and analytical reports.
  Recommend, gain stakeholder buy-in, and implement modifications to existing programs, projects, systems, policies, and procedures.
• Collect, interpret, and evaluate highly complex and diverse information and data.
• Manage ambiguity, quantitative or qualitative, to prepare clarity for decision-making.
• Research, analyze, and evaluate new service delivery methods and techniques.
• Research, analyze, and review the project plan for assigned projects and determine workflow needs.
• Research, analyze, and propose integration of legislative and regulatory matters into current area of responsibility.
• Interact with political acumen with elected officials and executive staff.
• Administer and monitor assigned contracts.
• Use common desktop applications and software.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

Ideal Knowledge: 
Management Analyst II: 

• Complex theories, principles, and practices of public administration as applied to operational unit and program administration.
• Sources of information related to a broad range of Valley Water programs, projects, services, and administration.
• Methods of quantitative and qualitative analyses to evaluate assigned projects, programs, and activities.
• Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Principles of budget preparation, analysis, forecasting, and control.

Senior Management Analyst:
In addition to the qualifications for Management Analyst II:
Some Knowledge of:

• Principles, practices, and responsibilities involved in leading the work of assigned staff.
• Common desktop applications and software.
• Principles of business writing and report preparation.
  Working Knowledge of:
• Principles and practices of program development and administration.
• Principles of budget preparation, analysis, forecasting and control.
• Methods and techniques of contract administration.

Thorough Knowledge of:

• Theories, principles, and practices of public administration as applied to assigned unit or division.
• Government agency programs such as, but not limited to, finance, budgeting, procurement, human resources, government relations, legal, water utility and watershed operations and management, and/or other related programs.
• Methods and techniques used to analyze business processes and recommend solutions for existing problems.
• Methods and techniques used to collect and analyze data and prepare reports based on findings.          

Ideal Training and Education:
Equivalent to a bachelor’s degree from an accredited college or university with major course work in public administration, business administration, accounting, finance, or a related field.
Directly related experience may be substituted for the college requirement on the basis of one and one-half years of experience for one year of education to a maximum of four years.  

 

Market Research Project Manager II

SALARY:
$5,006.15 - $5,978.50 Biweekly
$10,846.67 - $12,953.42 Monthly
$130,160.00 - $155,441.00 Annually

AC Transit is seeking a Market Research Project Manager II. Under general direction serves as the project manager leading a variety of complex market research projects, functions, and activities. Incumbents in this position provide actionable data-driven insight informing and aligning strategic business decisions with customer sentiment.

This classification is distinguished from other marketing and communications classifications by the assigned project management responsibilities leading District-wide, market research projects and studies of considerable size and complexity. Incumbents at this level are expected to operate with a high degree of professional judgment and independence, providing technical and functional direction to vendors, professional, technical, and contract staff.

This is an excellent opportunity to work for the largest bus agency in California. In addition to working with some of the best in the business, AC Transit also has an excellent benefits package that includes pension, medical, dental and vision coverage, flexible spending and a 457 savings plan.

REPRESENTATIVE FUNCTIONS:
Leads the District’s primary and secondary market and research projects and studies, including customer opinion surveys, focus groups, personal interviews, field research, and quantitative and qualitative market research studies conducted across a variety of surveying channels, including in-person and on-line; identifies trends and responds with appropriate strategies to achieve the departmental and the District’s strategic goals and objectives.

Conducts a variety of market research projects; collects and analyzes data concerning customer sentiment; collaborates and coordinates efforts District-wide to design and implement communication and outreach campaigns to measure and drive improvement in service delivery, key performance metrics, and customer experiences; aligns customer experience strategies with departmental and the District’s strategic initiatives.
Performs project management functions and activities and is responsible for the full lifecycle of the assigned market research projects overseeing scope, timeline, budget, and quality standards from the project’s inception to completion; manages the activities of outside vendors and contractors. Provides consultation and professional, technical advice to executive staff, management teams, and other District departments; represents the Department on various external committees and projects.

Prepares and presents a variety of reports on operations, activities, and special projects; presents findings to the Board of Directors, executive management, other District staff, and various public and private entities.
Evaluates and recommends professional consulting services for assigned projects; develops and disseminates Requests for Proposals (RFPs), Request for Qualifications (RFQs), and Invitation For Bids (IFBs) and develops proposal evaluation criteria; assists in the negotiation, preparation, and administration of professional services and contracts; recommends and prepares amendments to professional services contracts.

Prepares, reviews, and maintains a variety of project-related information and documentation, including project schedules, Statements of Work (SOWs), status reports, detailing issues, risks, and deliverables; monitors agreements and projects for compliance with relevant codes, ordinances, rules, and regulations.
Attends and participates in professional group meetings and committees; stays abreast of new trends and innovations in the field of project management and market research. Provides technical and functional direction to professional, technical, and contract staff and participates in the formation, planning, review, and management of assigned projects. Performs related duties as required.

MINIMUM QUALIFICATIONS:
Education: Equivalent to a Bachelor’s degree from an accredited four-year college or university in a field directly related to the area to which assigned. For the Market Research Project Manager position the following are applicable fields of study: business administration, sociology, statistics, market research, communications, public administration, marketing, or a related field. Additional experience may be substituted for education on a year-for-year basis.

Experience: Six (6) years of experience in the professional field required by the assigned special projects. The Market Research Project Manager position requires experience in developing and implementing market research, marketing, public information, or communications programs with an emphasis on data collection, market analysis, and detailing the customer journey or two (2) years that involved responsibilities at a level equivalent to the District's classification of Project Manager I. Years of experience may be substituted for the educational requirement on a two for one basis; two (2) years of experience may be submitted for one (1) year of education).

ADDITIONAL INFORMATION:

THIS POSITION IS AN UNREPRESENTED AT WILL POSITION

The Selection Process: The Human Resources department must receive a completed online application by the filling date. If this recruitment is "Continuous," it may be closed at any time without notice. Applications will be screened for job related qualifications, and those candidates who best meeting the qualifications listed on this Job Announcement will be invited to participate in an examination process that may include written, oral and/or performance segments. Current District employees must have satisfactory attendance and performance records. Finalists will be placed on an Eligibility List. When filling vacancies, the Human Resources Department will refer the top candidates to the hiring department for final screening and recommendation.

Vaccination Requirement for Candidates Seeking Employment: Alameda-Contra Costa Transit District has implemented a requirement that requires all candidates for District employment to be fully vaccinated for COVID-19, including variants, prior to being employed by the District, subject to limited exceptions. AC Transit adopted this vaccination policy as an emergency public health response to mitigate the negative public health consequences associated with increased incidence and test positivity rates and the prevalence of new virus variants, including increased hospitalizations, intensive care unit admissions, and deaths.

As such, candidates seeking District employment will be required to: (1) be fully vaccinated (two weeks after completion of the entire recommended COVID-19 vaccination series) and (2) submit a copy of their COVID-19 vaccination card prior to their start date, unless a reasonable accommodation request for a medical or religious exemption has been approved.

Benefits: The transit professionals who call AC Transit home represent the rich cultural diversity of the Bay Area. For more than 60 years, we have been an equal opportunity employer honoring religion, ethnic background, national origin, gender, gender expression, genetic information, disabilities, age, and veteran status. We are not only an inclusive employer but also offer a comprehensive benefits package rooted in choice, flexibility, and affordability. Most Benefits are effective the first of the month following your hire date. Employees and eligible dependents have access to the following benefits*:

• Medical - Choice of two Health Maintenance Organizations (HMOs): Kaiser Permanente and Health Net. $10.00 office visit co-pays; $5.00 - $35.00 prescription co-pays.
• Dental – MetLife Preferred Provider Organization (PPO) $50 annual deductible per person/$150 per family; $3,000 per person annual maximum; preventative care covered at 100%; basic and major care covered at 90%; $4,000 lifetime maximum orthodontia covered at 50%.
• Vision - Vision Service Plan - $10.00 copay; eligible for an exam, lenses, frames or contact lenses every 12 months – based on the last date of service. $200 frame allowance or $120 allowance for contact lenses.
• Employer paid Basic Life Insurance
• Employee paid Voluntary Term Life Insurance
• Employee Assistance Program (EAP)
• Retirement – employees automatically participate in a lifetime defined benefit plan and have the option to contribute to a 457 deferred compensation plan via payroll deductions.
• All employees hired on or after January 1, 2016 may be in the District’s Tier II pension plan covered by the Public Employees’ Pension Reform Act of 2013 (PEPRA). As such, employee may be required to contribute a small portion of annual income towards the cost of the pension.
• Flexible Spending Accounts (FSA) for Health Care, Dependent Care, Parking, Transit
• AC Transit contributes up to $50.00/month towards an employee’s FSA Transit costs
• Free AC Transit Bus Pass
• Federal Credit Union
• Vacation and Sick Leave or Personal Time Off
• Nine (9) paid holidays; 2 paid floating holidays; 1 paid birthday holiday
• Tuition Reimbursement – up to $2500 per fiscal year on approved courses
• Wellness Program
• *AC Transit benefits are negotiated and subject to change based on collective bargaining agreements.
• Pension: All AC Transit employees participate in a lifetime defined benefit pension. All employees hired on or after January 1, 2016, may be in the District's Tier II pension plan covered by the Public Employees' Pension Reform Act of 2013 (PEPRA). As such, he/she may be required to contribute a small portion of annual income towards the cost of his/hers District pension.

ADA Compliant and Drug Free Workplace: The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities. If you have a need for an accommodation, please call Human Resources at (510) 891-4783.
The Alameda Contra Costa Transit District has established the goal of a 100 percent drug and alcohol-free workplace. Applicants will be required to undergo drug and alcohol testing prior to employment and those in safety sensitive positions will be subject to further drug and alcohol testing through their period of employment, including random drug and alcohol testing.

In accordance with federal requirements, all job applicants selected for appointments in a safety sensitive position are subject to pre-employment drug and alcohol testing. A final job applicant will be tested for five prohibited drugs: Cocaine, PCP, Amphetamines, Marijuana and Opiates. During employment, employees holding safety sensitive positions are subject to random, reasonable suspicion, post-accident, return-to-duty, and follow-up drug and alcohol testing. Additionally, in the event of an absence of more than 90 days from a safety sensitive position, pre-employment drug testing will be performed.

APPLICATIONS MAY BE FILED ONLINE AT:
https://apptrkr.com/3748238
1600 Franklin Street Oakland, CA 94612 510-891-7148
employment@actransit.org

Position #22-00455 MARKET RESEARCH PROJECT MANAGER II MC
Equal Opportunity Employer

Market Research Project Manager II Supplemental Questionnaire

1. *Identify and describe the types of market research studies you have conducted or managed.
2. *Should you proceed through our recruitment process, are you willing to submit to a pre-employment drug and alcohol test? (Testing is paid for by the District) Yes/No
3. *If you do not pass the pre-employment drug and alcohol test according to District standards, you will be disqualified from this recruitment. Do you understand the statement above? Yes/No
   * Required Question