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Join our award-winning team and work at one of the top-rated libraries in the nation! Apply for a Community Library Manager I/II position with San Mateo County Libraries.
 
San Mateo County Libraries is thrilled to offer an incredible opportunity for an experienced leader looking to join a progressive, forward-thinking organization or for a skilled librarian with supervisory experience to transition into a management role. It is our mission and passion to build meaningful connections and inspire lifelong curiosity. We seek enthusiastic team players, creative risk takers, and flexible individuals who proactively search for new opportunities to make public library services relevant to all members of the community. At San Mateo County Libraries, we celebrate diversity, strive for equity, and practice inclusion. Bilingual skills are valued as we serve a variety of communities in the county.
 
This recruitment will fill positions at the East Palo Alto, Half Moon Bay, and Millbrae Libraries and any anticipated future vacancies throughout the library system.

The Community Library Manager:

• Plans, develops, coordinates, organizes, and supervises the activities of one or more community libraries.
• Develops goals and objectives for libraries and staff that embrace and align with San Mateo County Libraries' vision, mission, strategic goals, and brand.
• Manages and coaches a team of talented staff to provide excellent and innovative library services to the community in a positive environment.
• Leads and supports staff in engaging in growth mindset, smart risk-taking, and embracing creativity and flexibility.
• Works collaboratively with a broad range of stakeholders to strategically develop meaningful community partnerships.
• Is responsible for ensuring our libraries are warm and welcoming, which includes ensuring marketing, collections, and physical spaces are actively maintained to reflect San Mateo County Libraries standards and brand.

The ideal candidate will have four years of experience as a librarian, including one year of supervisory experience, be highly effective in diverse settings, and proactively seek opportunities to make library services relevant to community members. The successful candidate will be excited about and eager to tackle new challenges and skilled in communicating with people from a variety of backgrounds.

In addition, the ideal candidate will have these skills and abilities:

• Add value to the leadership team in goal setting and strategic planning.
• Lead a team of people and oversee library operations to meet the needs of the community and ensure every customer has a positive experience.
• Establish standards of performance and clear expectations for library staff.
• Foster cooperative working relationships with staff, colleagues, library leadership, customers, city staff, and Friends of the Library groups.
• Actively participate in local organizations and community events, and partner with community groups.
• Problem solve using a creative and collaborative team approach.
• Demonstrate excellent writing, presentation, and communication skills with internal and external partners.
• Analyze library statistics and evaluate the efficiency and effectiveness of service delivery methods and procedures.
• Deploy excellent judgment in interpreting library policy.

SAN MATEO COUNTY LIBRARIES
San Mateo County Libraries is a Joint Powers Authority comprised of 11 member cities and the unincorporated areas of San Mateo County. Our family of 13 libraries include: Atherton, Belmont, Brisbane, East Palo Alto, Foster City, Half Moon Bay, Millbrae, North Fair Oaks, Pacifica-Sharp Park, Pacifica-Sanchez, Portola Valley, San Carlos, and Woodside. Our service area spans rural and urban communities, with approximately 270,000 residents, 75% of whom have library cards. For more information about San Mateo County Libraries, please visit www.smcl.org 

Note: The eligible list generated by this recruitment may be used to fill current and future vacancies throughout San Mateo County Libraries.

 

Examples Of Duties

Duties may include, but are not limited to, the following:

• Plan, organize, direct, and supervise one or more branches of varying sizes.
• Assist higher-level management in planning, developing, and implementing goals, objectives, policies, and procedures that reflect the County Library's mission and service philosophy.
• Supervise professional and paraprofessional staff, including training, assigning, and evaluating staff, and resolving personnel issues.
• Plan, develop, and implement programs and activities to meet community needs.
• Keep up to date on librarianship.
• Recommend, select, and evaluate library materials based on users' needs and interests.
• Consult with users, staff and higher-level management and others to resolve complaints regarding materials, programs, policies, procedures, and performance.
• Manage branch facility and surrounding grounds.
• Participate in library planning groups to assist in library administration, including developing budget priorities. 
• Assist in the development of the Library budget by actively providing information on branch and community needs as well as providing requested information to Library Administration.
• Assist in developing and implementing public relations/outreach programs, including attending and speaking at meetings in the community.
• Seek outside sources of funding and participate in grant writing using guidelines set by Library Administration.
• Participate in the hiring and selection of branch staff.
• Perform related duties as assigned. 

Qualifications

Education:
A Master of Library Science or recognized equivalent degree from an American Library Association-accredited college or university is required.
 

Experience:
Any combination of experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to qualify is:

Library Branch Manager I - Three years of experience as a librarian.
Library Branch Manager II - Four years of experience as a librarian, including one year of supervisory experience.

Knowledge of:

• Management principles and practices.
• Library purposes, organization techniques and procedures.
• Principles and practices of library science.
• Budget principles and practices.
• Principles and techniques of supervision.

Skill/Ability to:

• Plan, direct, and evaluate programs and activities.
• Select, train, supervise, and evaluate staff.
• Analyze and resolve problems.
• Work cooperatively and effectively with others.
• Conduct needs assessments and perform community outreach.
• Identify, define, and seek creative solutions to improve library service.
• Make determinations on library materials.
• Communicate effectively orally and in writing.

Application/Examination

Open & Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, or extra-help/limited term position prior to the final filing date will receive five points added to their final passing score.

The examination process will consist of an application screening based on the candidates' application and responses to the supplemental questions (weight: pass/fail). Candidates who pass the application screening may be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. Applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org to apply. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire.

TENTATIVE RECRUITMENT SCHEDULE
Final Filing Date: Wednesday, April 30, 2025 11:59 PM PST
Application Screening: May 5 - 9, 2025
Civil Service Panel Interview: May 21 and/or 22, 2025

The City of Burlingame is looking for an On-Call Librarian I/II to join our team!  There are currently openings in the Children's Services and Adult Services departments.  Candidates may use the supplemental questionnaire to indicate if they would like to be considered for Children's Services, Adult Services (Reference) or both.  Hours and shifts will vary depending on department staffing needs.

The Librarian I classification is an entry-level position; the Library II classification is the experienced, journey-level position requiring a higher level of experience and training. The Librarian I/II can be filled at either level depending upon qualifications and experience.

For Children's Services:

This position includes working nights and weekends, as needed.  Duties may include but are not limited to the following:

• Providing reference and reader’s advisory to children, teens, and parents at the Children's Desk, which requires extensive knowledge of children's literature.
• Planning and conducting programs for children including story telling, book talks, and films to encourage reading, viewing and listening and use of library materials and facilities.
• Compiling lists of materials of interest to children.
• Organizing and conducting class visits for preschool and elementary age children to encourage reading and use of library materials and facilities.
• Planning and preparing exhibits, book lists and displays using creative marketing techniques to promote the library’s collections and services.
• Utilizing library computer systems and databases.

For Adult Services:

This position includes working nights and weekends, as needed.  Duties may include but are not limited to the following:

• Serving at an information desk; research and respond to reference questions by phone, in person, or electronically.
• Assisting patrons in use of library collections through reference interviews, database, and web searches, reader’s advisory, and instruction in the use of the online catalog, computer software, and other technology that is used in the library.
• Maintaining current knowledge of materials, resources at BPL and throughout Peninsula Library System and refer patrons as required. 
• Promoting library services to generate increased usage.
• Responding to patron complaints and problems.
• Performing other related duties as assigned. 

Education and Experience
Education: A Master’s degree in Library Science from an ALA-accredited program required.

Experience: At least one year professional experience working in a library setting is preferred.  Knowledge of the Peninsula Library System and Sierra ILS  is desirable. Successful public contact experience in a library setting; knowledge of automated systems; basic library reference materials including on-line databases and the Internet; reference interview and research methods; and knowledge of library systems. 

Essential Qualifications
Knowledge of: Effective written and oral communication techniques; active listening skills; effective presentation expertise. 

Ability to: Establish rapport with patrons and staff and respond to their requests and comments in an open, objective, and straightforward manner; clearly interpret library policy; tactfully communicate with patrons and staff with differing opinions; mediate difficult situations and suggest appropriate avenues for resolution; maintain a positive flexible attitude; learn the operations, functions, policies and procedures of the Burlingame Public Library, including Branch operations; work day, evening and weekend schedules; search online databases; assess community needs and interests to anticipate future library needs and trends; plan and develop library services and resources based on community needs; foster teamwork and open communication; effectively supervise and motivate subordinate staff; maintain thorough knowledge of different literary genres and age-level materials and be familiar with reader’s advisory tools. 

Skills: Demonstrates creative problem-solving and sound decision-making abilities; recognizes and effectively sets priorities in planning and organizing work; demonstrates a working knowledge of standard and specialized adult and children’s reference and bibliographic resources, both in print and electronic format; demonstrates working knowledge of the Dewey Decimal System and LC subject headings. 

Licenses: Possession of a Class C, California Driver’s License for branch work and school visits. 

Experience: Successful public contact experience; knowledge of automated systems; basic library reference materials including on-line databases and the Internet; reference interview and research methods; and knowledge of library systems. Experience working with children and adults in a library setting is desirable. Knowledge of the Peninsula Library System and Sierra system is highly desirable. 

Physical, Mental and Environmental Working Conditions: Ability to stoop, bend and crouch to retrieve materials and books; lift and/or move books or other materials weighing up to 50-pounds; push/pull carts up to 150 pounds; sit, stand and walk for long periods of time; talk and hear well enough to communicate with patrons; use hands to finger, handle, or fell objects, tools, or controls; reach with hands or arms. 

Work indoors in a library setting, including extensive work at a PC monitor.  Extended periods of standing are required in some instances. 

Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations. 

Application Process: All applicants must complete a City of Burlingame application.  Applications can be obtained on-line at www.calopps.org. Resumes in lieu of a completed application will not be accepted.   

This recruitment is open until filled and may close at any time.   

Prior to appointment, candidates are subject to fingerprinting.

To comply with The Immigration Reform and Control Act of 1986 new employees are required to provide proof of identity and authorization to work in the United States at date of hire.  This position is an on-call, part-time position.  This position is in compliance with the AB1522 Paid Sick Leave Benefit.  There are no other benefits offered with this opportunity. 

The City of Burlingame is an equal Opportunity Employer and as such does not discriminate on the basis of race, color, sex, religion, ancestry, physical or mental disability, marital status, sexual orientation, or national origin in its employment actions, decisions, policies and practices.  The duties described in this announcement are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.  This announcement does not constitute a contract, expressed or implied, and the City may modify or revoke any provision in this brochure without notice. 

San Mateo County Libraries is thrilled to announce a dynamic opportunity for a passionate and experienced leader to join our award-winning, forward-thinking organization. We’re looking for team players who are flexible, innovative and eager to reimagine what a modern library can be. If you’re energized by collaboration, committed to equity, and ready to make a meaningful impact in the community, we want to hear from you!

As a Library Services Manager, you will play a vital role in shaping our library’s future. Working under the general direction of the Library Director or Deputy Director, you’ll lead systemwide initiatives in one or more key areas, such as programs and services for all ages, community outreach, partnerships, collections, facilities, and customer service.

This is a chance to lead and inspire teams, develop responsive and innovative services, and help bring our Strategic Plan to life. You’ll work at the intersection of strategy and community, aligning people and projects to meet real needs and deliver measurable results.

We are especially interested in candidates who bring a strong equity lens to their work, value diverse perspectives, and have experience engaging effectively with people from all backgrounds. Bilingual skills are highly valued, as we proudly serve a richly diverse population across San Mateo County.

The ideal candidate is energized by new challenges, driven to make a difference, and skilled at communicating across a wide range of backgrounds and perspectives. You’re someone who leads with empathy, builds strong relationships, and sees change as an opportunity to grow.

The ideal candidate will have the ability to:

• Collaborate with fellow managers and staff across the system to guide public services and advance library-wide priorities.
• Build and lead a high-performing, adaptable team, fostering a culture of accountability, continuous learning, and innovation.
• Inspire staff to embrace a growth mindset, take smart risks, and think creatively to deliver outstanding service.
• Cultivate strong, collaborative relationships with colleagues, community partners, and stakeholders across the County.
• Help shape and execute strategic plans and initiatives that align with the Library’s mission, values, and brand.
• Oversee the effective design, implementation, and evaluation of programs and services, using data and feedback to drive improvement.
• Stay current on trends and emerging technologies, applying best practices and creative thinking to meet evolving community needs.
• Represent the Library in community partnerships, the Peninsula system consortia, and internal committees with professionalism and purpose.
• Lead the development of responsive policies and guide staff through change with clarity and empathy.
• Develop and manage budgets and grants, ensuring responsible stewardship of resources.
• Communicate clearly and effectively—whether presenting ideas, writing reports, or engaging with diverse audiences.
• Use a collaborative, solution-oriented approach to problem-solving and decision-making.

To support service to our diverse communities, bilingual skills are desired but not required for this position.

Qualifications

Education and Experience:

Any combination of experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to qualify is completion of a Master of Library Science or recognized equivalent degree from an American Library Association accredited college or university and four years of experience as a librarian, including one year of management experience.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org to apply. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire.

TENTATIVE RECRUITMENT SCHEDULE

Final Filing Date: Wednesday, April 30, 2025 11:59 PM PST

Application Screening: May 5 - 9, 2025

Civil Service Panel Interview: May 19 and/or 20, 2025