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SENIOR OFFICE ASSISTANT

Regular Full-Time Employment Opportunity (1)
 

The current vacancy is One (1) Regular Full-Time Employment Opportunity in the Public Works Department, Fleet Services Division. The list established from this recruitment may also be used to fill Senior Office Assistant, Regular Full Time, and Part Time vacancies in other City Departments.

The City of Sunnyvale’s Public Works Department is seeking a highly organized and detail-oriented Senior Office Assistant to support the Fleet Services Division. This position will work closely with the Fleet Manager and provide administrative support for fleet operations, including procurement coordination, scheduling, data tracking, reporting, and communications with vendors and City departments. The Senior Office Assistant will help maintain accurate records related to vehicle maintenance, fuel systems, and fleet replacement planning. This is a great opportunity for someone who thrives in a fast-paced environment and is committed to excellent customer service. The ideal candidate will be proactive, comfortable with learning technical systems, and able to manage multiple priorities efficiently. Come join a team that keeps the City running.

The City of Sunnyvale provides an excellent benefits package. A complete application consists of a City application and responses to the supplemental questionnaire.  The position opens Wednesday, June 25, 2025and final filing date is Wednesday, July 16, 2025 5:00 PM or after receiving 100 qualified applicants, whichever is first. For complete information regarding this current opportunity, please visit: Sunnyvale.ca.gov and click on JOBS.

Salary:  Senior Office Assistant:  $37.96 - $48.45 Hourly

General

The Claims Specialist will report to the Insurance and Claims Administrator and will assist with liability claims and insurance program for the San Mateo County Transit District (SamTrans), the Peninsula Corridor Joint Powers Board (Caltrain), the San Mateo County Transportation Authority (TA) and the San Mateo County Express Lanes Joint Powers Authority (SMCELJPA). 

• Claims Processing and Management: Responsible for the processing of third-party personal injury and property damage claims against the District, ensuring thorough documentation, and adherence to both legal requirements and the District’s claims handling procedures. 

• Technical and Administrative Support: Provide essential technical and administrative assistance to the District’s third-party adjusting firm and internal and external legal partners facilitating efficient claim adjustments and resolutions. 

• Insurance Program Support: Assist in the administration and documentation of the District's annual insurance program, contributing to the enhancement and modernization of insurance processes. 

• Process Improvement and Modernization: Support the Insurance and Claims Administrator in identifying and implementing process improvements and modernization initiatives, aiming to increase efficiency and effectiveness in claims handling and insurance management. 

• Documentation and Reporting: Aid in the documentation and tracking of claims, assessing budget impacts, and preparing comprehensive reports for internal and external stakeholders. 

Examples of Essential Duties:

• Claims and Lawsuits Management: Refer claims and lawsuits to the District’s outside third-party claims adjusting firm, ensuring proper handling and follow-up and provide support in discovery and litigation activities. 

• Consumer Complaint Processing: Address and process consumer complaints asserting injury or damage, ensuring timely and appropriate responses. 

• Records Maintenance: Maintain accurate and up-to-date records of claims and lawsuits against the District, ensuring compliance with legal and regulatory requirements. 

• Invoice Processing: Responsible for processing of invoices related to claims and insurance operations, ensuring financial accuracy and accountability. 

• Subrogation Assistance: Assist with third-party subrogation processes, ensuring the District recovers costs effectively from other parties when applicable. 

• Insurance Documentation Support: Compile supporting documentation necessary for the annual insurance program applications, facilitating thorough and compliant submissions. 

• Records Management: Perform records destruction in accordance with the District’s guidelines, ensuring that all actions comply with legal standards for document retention and destruction. 

• Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. 

• Perform other duties as assigned. 

Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, full time work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: 

• AA degree in Business Administration, Accounting, Finance, Statistics, or another directly related field

• Three (3) years of experience in the field of insurance, personal injury claims, or risk management 

• Associates in Claims (AIC), Associates in Risk Management (ARM), or Chartered Property Casualty Underwriter (CPCU). 

• Proficiency in Microsoft Office Suite (MS Word, Excel and Outlook).

The City is now accepting applications for the position of Management Analyst I/II. While the current opening is in the Public Works Department, applicants interested in this position in any department are strongly encouraged to apply. This recruitment will create an eligibility list which could remain in place for six months to two years. This eligibility list will be used for any Management Analyst I/II position that opens throughout the City.

Management Analyst I/II is responsible for preparing and administering the department operating budget; managing and tracking purchasing; preparing written communication for executives and City Council; coordinating intra-departmental and departmental activities including public outreach; assisting with the development of various short- and long-term plans; supervising or leading administrative staff; and various special projects and duties as assigned. This position requires taking the initiative to problem-solve, effectively communicate, and champion teamwork.

Positions in the Management Analyst class series are flexibly staffed and positions at the Management Analyst II level are normally filled by advancement from the Management Analyst I level after gaining the knowledge, skill, and experience which meets the qualifications for and after demonstrating the ability to perform the work of the higher-level class.

EXPERIENCE AND TRAINING
Any combination of experience and training that would provide the required knowledge and abilities is qualifying.  A typical way to obtain the required knowledge and abilities would be:

Education and Experience:

• Management Analyst I- Equivalent to a Bachelor's degree from an accredited college or university with major course work Public Administration, Business Administration, Finance, Economics or a related field.
• Management Analyst II- In addition to the above education requirement, two (2) years of progressively responsible professional level organizational administrative and/or operational support experience. 

License and Certificate:

• Possession of a valid driver license and a satisfactory driving record throughout employment.

Physical Demands:

• Must possess mobility to work in a standard office setting and use standard office equipment, including a computer, and to operate a motor vehicle to visit various City and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification frequently sit for prolonged periods of time, bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information. Standing in and walking between work areas is frequently required. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds with the use of proper equipment.

Applicants are encouraged to review the class specification for the essential duties, and knowledge and abilities required for the position.

The County of Yuba is currently accepting full time and extra help employment applications for the position of Office Specialist within the Community Development and Services Agency.  Under general supervision, incumbents perform a variety of administrative, secretarial, and office support duties of considerable complexity, requiring thorough know ledge of the assigned department, division, or program, its procedures and operational details; provides administrative support to various department staff; composes and prepares correspondence using judgment in content and style; performs skilled word processing, data entry and organization, telephone and counter reception, processing of invoices, recordkeeping, statistical and technical report preparation, and filing; provides information to the public and County staff; and performs related duties as assigned.  

Note: Office Specialist is a County-wide classification. The employment list established from this recruitment may be utilized to fill additional vacancies within the same classification in other departments including law enforcement departments such as Sheriff and Probation if they arise during the life of the Employment List.

EXAMPLES OF DUTIES:

• Perform specialized office support work which may require the knowledge of detailed or specialized activities related to the department to which assigned.
• Compiles and assemble information from a variety of sources for the completion of forms or the preparation of reports; make arithmetic or statistical calculations.
• Enter, edit and retrieve data and prepare periodic or special reports from an online or personal computer system following established formats and menus; may create report formats using programmed software to meet individual needs.
• Provide information to the public or to County staff that requires some interpretation of policies, rules and/or procedures.
• Maintain records and processes various forms, applications, permits, or other department or division specific documents; type correspondence, reports, forms, and specialized documents related to the functions of the department, division, or program, which assigned from drafts, notes or brief instructions, using a word processor; may compose standard correspondence from brief instructions.
• Proofread and check typed and other materials for accuracy, completeness, and compliance with departmental policies; and correct English language, including grammar, punctuation, and spelling.