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Share your passion of teaching! Course Instructors have the opportunity plan curriculum in your area of expertise and share that knowledge with a class size of 5-15 students. We need instructors for all types of programs and classes at the Community Center, with a focus on adult/senior education. We are looking for instructors with skill levels able to teach their craft to others with multiple years of experience. Class interests include everything from fitness, balance, card games, arts and crafts, music, and special interests.  At Mill Valley Arts and Recreation, we embrace a culture of diversity and invite instructors to deliver the highest quality inclusive recreation programs to our community.

DEFINITION: Plan, organize and execute personal curriculum program classes. Program hours based on class date, time, location with your direct supervisor.  Preparation hours can be discussed.

EXAMPLES OF DUTIES:

• Demonstrate excellent customer service and communicate effectively with participants.
• Possess strong leadership skills in their chosen area of expertise
• Create and implement your own curriculum within an allocated budget
• Manage the task of checking in and checking out each participant.
• Encourage good behavior and appropriate manners.
• Encourage active participation and provide a safe and nurturing environment.
• Implement and lead appropriate activities for adults.
• Supervise and ensure the safety of the participants during classes.
• Motivate participants through example.
• Create and maintain a positive environment.
• Accurately maintain attendance records.
• Practice proper hygiene, with self and participants, to deter the spread of disease (colds, flu, etc).
• Render first aid in case of minor injuries.
• Ability to communicate clearly both orally and in writing.
• The ability to speak English clearly and understandably.
• Perform related duties as required.
• Must be able to lift 50lbs

TRAINING & EXPERIENCE: Any combination of education, training, and experience, which likely provides the required knowledge and abilities.

PRE-EMPLOYMENT CONDITIONS: Candidates receiving a conditional job offer must pass a pre-placement fingerprint review. Candidates must possess a current CPR/AED and First Aid certificate and be comfortable calling 911 in an emergency.

The City of Lincoln is hiring for a seasonal Maintenance Worker II within the Parks and Facilities Division of the Public Works Department.

The Department is looking for an individual with at least three years of responsible experience performing municipal parks maintenance. Course work and training in maintenance, agronomy, horticulture, forestry, natural resource management, electrical, plumbing, carpentry, janitorial or related field is highly desirable.  A successful candidate will have the ability to obtain a Class B Driver’s License within one year of employment.

Under general supervision, this position performs the full array of duties assigned to classes in the Maintenance Worker series including maintenance, construction and equipment operation work in one or more Public Works divisions; occasionally assists in the training of lower-level Maintenance Workers; and performs other related duties as required.

DISTINGUISHING CHARACTERISTICS

The Maintenance Worker II is the journey level class responsible for a wide variety of maintenance and construction tasks. This classification is distinguished from the next higher classification of Senior Maintenance Worker in that the latter performs more complex assignments and lead responsibilities.

SUPERVISION RECEIVED/EXERCISED

The Maintenance Worker II receives general supervision from a Public Works Supervisor. May exercise technical and functional supervision over assigned staff. 

ESSENTIAL FUNCTIONS
Include but are not limited to the following:

• Performs maintenance, repair, construction, equipment operation and installation work in parks and buildings.
• Parks and Buildings: Maintains lawns, shrubs, and trees; assists in spraying of herbicides and pesticides; cuts, sprays and removes weeds; clears brush and debris; assists with planting and maintenance of landscaped areas; installs, maintains, repairs and programs irrigation systems; cleans and maintains parks and city buildings; assists in the performance of minor carpentry, plumbing, electrical, painting and remodeling tasks.
• Fills out reports and work orders; climbs or uses hydraulic aerial devices to top, trim, reshape, strip, treat and remove trees; operates airport fueling vehicles; responds to after-hours call-outs if assigned.
• Demonstrates a full understanding of applicable policies, procedures and work methods associated with assigned duties; may provide training to lower level staff; responds to questions and concerns from the general public; provides information as is appropriate and resolves public service complaints.
• Responds to questions and concerns from the general public; provides information as is appropriate and resolves public service complaints.
• Establishes positive working relationships with representatives of community organizations, state/local agencies, City management and staff, and the public.

PHYSICAL, MENTAL AND ENVIRONMENTAL WORKING CONDITIONS

Position requires sitting, standing, walking on level and slippery surfaces, reaching, twisting, turning, kneeling, bending, stooping, squatting, crouching, grasping and making repetitive hand movement in the performance of daily duties. The position also requires both near and far vision when inspecting work and operating assigned equipment. The need to lift, carry and push tools, equipment and supplies weighing 25 pounds or more is also required. Additionally, the incumbent in this outdoor position works in all weather conditions including wet, hot and cold. The incumbent may use cleaning and lubricating chemicals, pesticides or herbicides which may expose the employee to fumes, dust and air contaminants. The nature of the work also requires the incumbent to climb ladders, use power and noise producing tools and equipment, operate hydraulic aerial devices, drive motorized vehicles and heavy equipment, work in heavy vehicle traffic conditions and often work with constant interruptions.

KNOWLEDGE/ABILITIES/SKILLS

The following are a representative sample of the KSA’s necessary to perform essential duties of the position:

Knowledge of: Practices, techniques and materials used in maintenance, construction and repair of streets, buildings, parks and water treatment facilities; knowledge of the City street system; applicable federal, state and local laws, codes and regulations; operating characteristics and safety requirements for operation of trucks, refuse vehicles and other heavy and light equipment; defensive driving; proper lifting procedures; methods and techniques for record keeping; basic principles of mathematics; occupational hazards and standard safety procedures.

Skill to: Safely and effectively operate a variety of maintenance equipment, tools and materials.

Ability to: Perform maintenance, repair and installation of asphalt, signs, concrete, water mains and storm drains; drive and operate trucks and heavy construction equipment; respond to issues and concerns from the community; interpret, explain and apply applicable laws, codes and regulations; operate a variety of construction equipment, vehicles and power and hand tools; perform heavy manual labor for extended periods of time; work at substantial heights; respond to after-hours call-outs if assigned; organize, prioritize and follow-up on work assignments; work independently and as part of a team; make sound decisions within established guidelines; analyze a complex issue, and develop and implement an appropriate response; follow written and oral directions; observe safety principles and work in a safe manner; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships.

THE SELECTION PROCESS

The process may include an in-basket exercise, individual interviews, panel interviews and/or other related components.  Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to the process. The candidate selected for the position will be required to complete a background check including reference checks, fingerprint check, medical/drug-test evaluation and/or other related components.

Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities.  Please advise HR of any special needs a minimum of five days in advance of the selection process exam by calling (916) 434-3229. The City of Lincoln is an Equal Opportunity Employer.

The information contained herein is subject to change and does not constitute either an expressed or implied contract.

Are you looking for a great opportunity to connect with your community while investing in your future? Do you want to see first-hand what it’s like to engage in active, multi-generational work that directly contributes to the well-being of our greater Mill Valley community?  If you answered yes, then you belong with Mill Valley Recreation!  With our team, you will create memorable experiences while cultivating new and lasting connections within our greater Southern Marin Community. You will have the opportunity to grow and learn through consistent, quality training and, apply your learning through direct hands-on experience.  Must be 15 years of age or older to apply for this position. 

DEFINITION: Under general supervision, instructs classes in swimming, enforces all rules and regulations pertaining to the safety and well-being of visitors and patrons. Perform related work as required.

EXAMPLES OF DUTIES:

The following duties are essential to the success of this position:

• Lead all levels of swimming to all age groups.
• Provide corrective feedback and proper stroke technique.
• Maintain structure and discipline within a group setting, while encouraging and promoting student participation in a positive manner.
• Maintain certain class records and reports as required.
• Deal tactfully and courteously with the public.
• Establish and maintain effective working relationships with other city employees, other agencies, and the general public.
• Respond professionally to emergencies, provide care as indicated under the scope of training.
• Actively attend and participate in required staff training and in-service drills.
• Ability to communicate clearly both orally and in writing.
• The ability to speak English clearly and understandably.
• Perform related duties as required.

TRAINING & EXPERIENCE: Must possess current ARC Water Safety Instruction certification. WSI certification is preferred but no required. CPR certification within 6 months of hire. ABA training is a desired skill. 

PHYSICAL REQUIREMENTS: Must be able to lift 50 lbs. and react quickly to emergencies.

PRE-EMPLOYMENT CONDITIONS: Candidates receiving a conditional job offer must pass a pre-placement fingerprint review. Candidates must be comfortable calling 911 in an emergency and providing care according to the level of training.

Are you looking for a great opportunity to connect with your community while investing in your future? Do you want to see first-hand what it’s like to engage in active, multi-generational work that directly contributes to the well-being of our greater Mill Valley community?  If you answered yes, then you belong with Mill Valley Recreation!  With our team, you will create memorable experiences while cultivating new and lasting connections within our greater Southern Marin Community. You will have the opportunity to grow and learn through consistent, quality training and, apply your learning through direct hands-on experience. Must be 15 years of age or older to apply for this position. 

DEFINITION: Under general supervision, performs lifeguard duties, enforces all rules and regulations pertaining to the safety and well-being of visitors and patrons. Perform related work as required, may include light cleaning and janitorial.

EXAMPLES OF DUTIES:

• Active scanning and patron surveillance, practice preventive Lifeguarding.
• Enforce all rules and regulations.
• Recognize and respond professionally to emergencies, provide care as indicated under the scope of training, including activating EAP. 
• Assume assigned duties connected with care and maintenance of the facility.
• Maintain certain pool records and reports as required.
• Provide basic maintenance, equipment care and chemical pool testing.
• Deal tactfully and courteously with the public.
• Establish and maintain effective working relationships with other city employees, other agencies, and the general public.
• Actively attend and participate in required staff training and in-service drills.
• Ability to communicate clearly both orally and in writing.
• The ability to speak English clearly and understandably.
• Perform related duties as required.

TRAINING & EXPERIENCE: current Lifeguard Certification and CPR for the Professional Rescuer and Lifeguard First Aid is required.

PHYSICAL REQUIREMENTS: Must be able to lift 50 lbs. and react quickly to emergencies.

PRE-EMPLOYMENT CONDITIONS: Candidates receiving a conditional job offer must pass a pre-placement fingerprint review. Candidates must be comfortable calling 911 in an emergency and providing care according to the level of training.

The City of Dixon is accepting applications to fill one (1) full-time position of Transit Driver/Dispatcher and to establish an eligibility list for future use.  

This position drives a Readi-Ride General Public Paratransit Vehicle (GPPV) on a demand responsive curb-to-curb transit system and assist patrons boarding and leaving the bus, especially the elderly, disabled, and school age children. May also assist in collecting information relating to the operation of the system; receive ride requests and organize the vehicle pick-ups and drop-offs; and, will work closely with the drivers and Transit Supervisor to ensure coordinated efforts. 

REVIEW OF APPLICATIONS:  Applications will be reviewed each week.

Exam Process: A limited number of candidates whose applications indicate that they, among those competing, are better qualified in terms of related education, training and experience will be invited to participate in an interview process (weighted 100%). The most qualified candidates from this process will be placed on an employment eligibility list. Note: the examination process may be changed as deemed necessary. Please do not reply to any emails from CalOpps during this process as they do not come back to our agency.

Employment Processing: Those selected are subject to a 12-month probation period, and may be subject to pre-employment drug testing and fingerprinting. In accordance with Federal law, an employee must provide proof of identity and legal right to work in the United States.

Veteran's Preference Points: Veteran's Preference points will be applied. A PDF copy of the DD214 form must be filed at the time of application.

The City of Dixon is an EQUAL OPPORTUNITY EMPLOYER. Reasonable Accommodation in the application, examination and selection process will be made upon request by calling (707) 678-7000.

Are you looking for a great opportunity to connect with your community while investing in your future? Do you want to see first-hand what it’s like to engage in active, multi-generational work that directly contributes to the well-being of our greater Mill Valley community?  If you answered yes, then you belong with Mill Valley Recreation!  With our team, you will create memorable experiences while cultivating new and lasting connections within our greater Southern Marin Community. You will have the opportunity to grow and learn through consistent, quality training and, apply your learning through direct hands-on experience.  

Must be 18 years of age or older to apply for this position. 

** If you are 17 years of age or younger, please contact Youth & Teen Supervisor, Yukie Sano at: ysano@cityofmillvalley.org.

DEFINITION: Under general supervision, plan, organize and provide leadership for children grades 1st – 5th . for an onsite afterschool program. Program hours are M, T, Th, F PM 2:30pm – 5:30pm and Wed. 1:30pm – 5:30pm Approximately 15 – 20 hours a week.

EXAMPLES OF DUTIES:

• Demonstrate excellent customer service and communicate effectively with co-workers, parents, and children. 
• Possess strong leadership skills in one or more of the following areas: art, crafts, sports, drama, cooking.
• Manage the task of checking in and checking out each child to the proper guardian.
• Encourage good behavior and appropriate manners.
• Encourage active play, read books and provide a safe and nurturing environment.
• Implement and lead appropriate activities for 1st – 5th grade aged children.
• Supervise play activities and ensure the safety of the children during such activities.
• Supervise and engage students during the afterschool program hours.
• Motivate participants through example.
• Must be a team player and have the ability to work independently with minimum supervision.
• Create and maintain a positive afterschool environment.
• Accurately maintain attendance records.
• Practice proper hygiene, with self and children, to deter the spread of disease (colds, flu, etc).
• Render first aid in case of minor injuries.
• Ability to communicate clearly both orally and in writing.
• The ability to speak English clearly and understandably.
• Perform related duties as required.
• Must be able to lift 50lbs

TRAINING & EXPERIENCE: Any combination of education, training, and experience, which likely provides the required knowledge and abilities.

PRE-EMPLOYMENT CONDITIONS: Candidates receiving a conditional job offer must pass a pre-placement fingerprint review. Candidates must possess a current CPR/AED and First Aid certificate and be comfortable calling 911 in an emergency.

**NEW** Vacation Accrual/Advancement: Newly hired Enhance Lateral Police Officers may, at the discretion of the City Manager and based on justification provided by the appointing department, receive a one-time advancement of up to 40 hours of vacation leave.

*$84,403.32 - $113,108.52 Advertised salary range does not include 17.5% of Incentive Pay. Employees may be eligible for incentive pay as follows:

-Education Incentive Pay up to 10% described below:

• POST Intermediate Certificate: 2.5% of base salary

           And/or

• POST Advanced Certificate: 2.5% of base salary

           And/or

• Completion of 60 college semester units or AA/AS degree: 2.5% of base salary

            And/or

• Completion of 120 college semester units or BA/BS degree: 2.5% of base salary

-Bilingual Pay: 2.5% of base salary

-Officer in Charge/Field Training Officer/Investigator: 5% of base salary

Total estimated potential incentive pay: 17.5%

Base Salary range with all incentives: $99,173.90 - $132,902.51

Additional Incentive Pay:

Physical Fitness Program: $70-$120 per month + Wellness Incentive of $50 per month

Uniform Allowance: $1,200 per Fiscal Year

The Dixon Police Department is committed to providing a full range of public safety services to the City of Dixon. The Department is growing with the City and has career opportunities in patrol, investigations, canine, traffic enforcement, tactical operations, and crisis negotiations. The Dixon Police Department is progressive law enforcement agency committed to the core values of service, honesty and integrity, accountability and respect. The City offers a challenging and rewarding opportunity for qualified applicants pursuing a law enforcement career. Dixon Police Officers are responsible for a wide variety of generalist police services. Opportunities for specialization and advancement are also available. The Dixon Police Department operates on a rotating 12-hour shift schedule.

$30,000 hiring incentive

SELECTION PROCESS:  Apply immediately and include all required documents at the time application is submitted.  Applications and supplemental questions will be reviewed and screened, and the most qualified candidates will be invited to continue in the examination process. The process includes a Personal History Statement (PHS) review, interview, Poly exam, extensive personal background investigation, credit history, pre-employment medical, with drug test, and psychological assessments.

Failure of any component during the exam process eliminates the candidate from further selection processing.

EMPLOYMENT PROCESSING:  All appointees are required to complete a field training program and successfully complete an 18-month probationary period, and in accordance with Federal law, are to provide proof of identity and proof that they may legally work in the United States.

VETERAN'S PREFERENCE POINTS will be applied. A copy of the DD214 form must be filed at the time of application.

The City of Dixon is an EQUAL OPPORTUNITY EMPLOYER. Reasonable Accommodation in the application, examination and selection process will be made upon request by calling 707-678-7000. 

Please check your spam folder to be sure that it will accept emails from CalOpps.  All correspondence is done through this system. Please DO NOT email at any time during this process as this correspondence does not come back to our agency. 

The City of Lincoln is accepting applications for the position of Police Officer (Lateral/Academy Graduate) within the Police Department.  This recruitment is open-continuous and applications will be reviewed as vacancies occur.  Interested applicants are encouraged to apply immediately.

ABOUT THE DEPARTMENT

Lincoln Police Officers serve a diverse community by performing law enforcement and crime prevention duties, which include but are not limited to: controlling traffic flow, conducting investigative work, and performing a variety of technical law enforcement tasks.  Police Officers also patrol the City in computer-equipped vehicles, make arrests as necessary, interview victims, complainants and witnesses, collect evidence, and prepare written reports.  The Lincoln Police Department is a full-service department of 28 sworn officers, 9 dispatchers and 4 civilian positions. The department serves a population of nearly 50,000 residents in a 20+ square mile suburban area.

THE POSITION

The Police Officer is the journey-level class responsible for performance of the full scope of assigned law enforcement duties and responsibilities, under general supervision. This classification is distinguished from the next higher classification of Police Sergeant in that the latter is responsible for performance of the more complex and difficult tasks, and the supervision of assigned activities.  Receives general supervision from a Police Sergeant, or higher ranking position depending upon assignment. May provide technical supervision and training if serving in the Field Training Program.

ESSENTIAL FUNCTIONS

Include, but are not limited to the following:

• Patrols assigned areas by car, foot or bicycle; performs crime suppression and prevention activities; answers special calls; conducts initial and follow-up investigations; interviews victims, complainants and witnesses; answers complaints including domestic disturbances, health code and local ordinance violations; performs surveillance activities; conducts chemical, drug and alcohol testing; investigates suspicious circumstances.
• Enforces traffic laws; conducts complete accident investigations; controls and directs traffic when necessary; performs crowd control, special event or riot duties; assists in crime prevention activities and the control of juvenile delinquency; serves search warrants and subpoenas; administers first aid in cases of emergency; transports, books and is responsible for the care and custody of detained persons.
• Trains and assists less experienced personnel as assigned; may serve as a Field Training Officer or in a variety of special program areas including gang taskforce, community resources, schools liaison, traffic patrol, task forces, crime prevention and administration.
• May serve as a detective; coordinates and conducts complete and detailed investigation of crimes against persons and property, and crimes involving vice, gaming and narcotics violations; performs undercover and surveillance activities; conducts registration and tracking of sex offenders; collects, preserves and maintains evidence and property.
• Obtains and processes evidence; takes written statements; prepares required reports and maintains investigative records; serves warrants and subpoenas; testifies in court in connection with prosecution of offenders; contacts and cooperates with other law enforcement agencies as warranted.
• Responds to questions, concerns and requests for service from the general public; provides information as appropriate and resolves complaints.
• Establishes positive working relationships with representatives of community organizations, state/local agencies and associations, City management and staff, and the public.

PHYSICAL, MENTAL AND ENVIRONMENTAL WORKING CONDITIONS

Position requires prolonged sitting, standing, walking, running, jumping, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires both near and far vision and acute hearing. Additionally, incumbents may work outdoors in all weather conditions including wet, hot and cold. The position entails working in hazardous situations, and may involve abusive persons, potential physical violence and the potential risk of exposure to bloodborne pathogens in the performance of law enforcement duties. The nature of the work also requires the incumbent to drive motorized vehicles, operate a variety of law enforcement equipment, work in heavy vehicle traffic conditions and often work with constant interruptions.

KNOWLEDGE/ABILITIES/SKILLS

The following are a representative sample of the KAS’s necessary to perform essential duties of the position.

Knowledge of:Operations and standard operating procedures of a Police Department; principles of crime prevention and suppression; modern law enforcement methods and procedures, including patrol, crime prevention, traffic control and investigation; basic principles of law enforcement information systems; methods and techniques of supervision, training and motivation; basic principles of mathematics; applicable federal, state and local laws, codes and regulations; methods and techniques of scheduling work assignments; standard office procedures, practices and equipment; modern office equipment including a computer and applicable software; methods and techniques for record keeping and report preparation and writing; proper English, spelling and grammar; occupational hazards and standard safety practices.

Ability to: Gather, analyze and evaluate facts and evidence and reach sound conclusions; act quickly and calmly in emergency situations; interpret, explain and apply applicable laws, codes and regulations; read, interpret and record data accurately; organize, prioritize and follow-up on work assignments; work independently and as part of a team; make sound decisions within established guidelines; analyze a complex issue, and develop and implement an appropriate response; follow written and oral directions; observe safety principles and work in a safe manner; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships.

Skill to: Operate an office computer and a variety of word processing and software applications; safely and effectively operate a variety of law enforcement equipment, firearms and a police vehicle in emergency situations.

THE SELECTION PROCESS

This recruitment is for Lateral or Academy Graduate candidates only.  Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to the process. The recruitment process is as follows:

1. Oral Board Interviews
2. Chief’s Interview
3. Background
4. Computer Voice Stress Analyzer Test (CVSA®)

Candidates selected for the position will be required to complete a full-background investigation, reference checks, fingerprint check, medical/drug-test and a psychological exam.  Upon hire, Lateral candidates must complete an abbreviated Field Training Program and Academy Graduate Candidates must complete a 16-week Field Training Program.

Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities.  Please advise HR of any special needs a minimum of five days in advance of the selection process exam by calling (916) 434-3229. The City of Lincoln is an Equal Opportunity Employer.

The information contained herein is subject to change and does not constitute either an expressed or implied contract.

BE A PART OF SERVING OUR COMMUNITY!

The City of Sebastopol Invites Applications for the Position of

POLICE OFFICER

Full-Time position/eligibility list

Salary: $88,744 - $107,872 Annually

$7,395 - $8,989 Monthly

Plus an excellent benefits package

OPEN UNTIL FILLED

Come join the vibrant City of Sebastopol! We are currently creating an eligibility list for anticipated future full-time Police Officer positions. The Police Officer's duties are to perform law enforcement and crime prevention work. Full-time permanent positions of Police Officers serve an eighteen (18) month probationary period. 

The Police Officer will demonstrate cultural competency working with all community members regardless of cultural differences or circumstances, including race, ethnicity, religion, language, gender identity, age, marital and familial status, sexual orientation, diverse physical and learning abilities, socioeconomic status, and other identities.

The City will hire at the Police Officer or Police Officer Trainee rank, depending on the qualifications held by the pool of qualified applicants. Please see our concurrent Police Officer Trainee recruitment for more information.

For more information about this exciting opportunity, please view the brochure below: 

The City of Dixon is opening a great opportunity for those curious to learn about the ins and outs of police work for the position of Police Cadet in the Police Department. Under the supervision of veteran Police Officer's the cadet experiences what it takes to develop important cadet skills. Examples: cadet patrol, traffic control, attending meetings, delivery of witness subpoenas, report taking, provide assistance to the various bureaus within the department, directing phone calls to the appropriate personnel, learns how to interact with the community during all kinds of problem-solving situations.

This is an entry-level, volunteer position intended as an educational and career development internship. In addition to serving a support role within the Police Department, this classification is exposed to a wide variety of law enforcement duties and will gain experience in the work place.

A Cadet volunteers a minimum of 8 hours per month and work is conducted both in a police station and in the field. Work involves irregular, often non-scheduled, hours during the day and evenings, and on the weekdays, weekends, and holidays.

Employment Processing: Those selected for hire must successfully complete and pass the following: a personal background investigation, and a pre-employment drug screen. In accordance with Federal law, an employee must provide proof of identity and legal right to work in the United States.

Veteran’s Preference Points: Veteran’s Preference points will be applied. A copy of the DD214 form must be filed as a PDF attachment at the time of application. 

The City of Dixon is an EQUAL OPPORTUNITY EMPLOYER. Reasonable Accommodation in the application, examination and selection process will be made upon request by calling (707) 678-7000.

Please do not reply to emails from CalOpps during this process at any time as this correspondence does not come back to our agency.