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Under general supervision, provides a wide variety of administrative and secretarial support within the City Manager’s office or another City department; coordinates office activities; and, performs other related work for an assigned department/division as required.

This class is distinguished from the Administrative Assistant series by the former requiring a broader understanding of City functions, and a greater emphasis on preserving the confidentiality of sensitive information and the performance of highly technical assignment involving functions of the assigned department.

Receive supervision from the City Manager/Deputy City Manager or Department Head/Manager. Exercises no direct supervision over staff. 

• Receives and screens visitors and telephone calls, providing factual information which may require the interpretation of City policies and procedures; takes messages or refers the caller to the appropriate person. 

• Provide administrative support for the entire department (e.g. distribute and send mail, postings, arrange food and beverages, and set up and take down meetings, etc.)

• Researches, synthesizes, and compiles data for informational purposes, projects, or special reports or summaries.

• Implements and manages department filing system including records retention schedules both electronic and physical.

• Maintains confidential office files, records, and indexes.

• Schedules appointments, makes travel arrangements, maintains calendars and arranges and coordinates meetings and events.

• Prepares purchase requisitions, maintains records of purchase, and processes invoices.

• Perform data collection, analysis, and entry.

• Prepares charts, reports and/or narrative summaries.

• Accurately drafts and prepares letters, contracts, agendas, documents, memos, meeting minutes, reports, and correspondence.

• May attend a variety of meetings with City staff, contractors, vendors, representatives of other governmental and/or regulatory agencies and the public, to identify, discuss and/or resolve problems.

• Coordinates purchasing and ordering supplies; contacts vendors; obtains the best terms and prices; arranges for delivery; and processes paperwork for payment.

• May assist in the development and administration of the annual program and/or departmental budget.

• When assigned to the City Manager’s office, supporting the City Clerk in preparing, routing for signature, and scanning City documents. 

• Prepare and plan for special events.

• Performs other duties as assigned.

Now Hiring: Contracts Administration, Operation & Compliance (CAOC) Director

Are you a strategic leader with a passion for contract management and compliance? San Francisco International Airport (SFO) is seeking a Contracts Administration, Operation & Compliance (CAOC) Director to build and lead a new team of professionals and consultants dedicated to transforming contract lifecycle management.

In this high-impact role, you will drive major improvements in how SFO contracts are procured, administered, and monitored for compliance. You’ll oversee policy development for contract negotiations, administration, operations, and compliance while managing three key functional teams: Contracts Administration, Contracts Operations, and Contracts Compliance.

This position collaborates with contract project managers, SFO leadership, and citywide departments such as the Controller’s Office and the City Administrator’s Office, as well as industry partners. Your mission? To create a centralized, proactive framework that minimizes risk, enhances compliance, and strengthens contract resilience across the Airport.

What You’ll Do

• Lead a new team to enhance contract lifecycle management
• Oversee procurement, administration, and compliance strategies
• Work with key stakeholders across SFO and the City & County of San Francisco
• Develop policies to improve contract efficiency and mitigate risk
• Foster a customer-focused approach to support SFO divisions

What We’re Looking For:

• Experienced leader in contract administration and compliance
• Strong policy development and implementation skills
• Ability to collaborate across departments and industries
• Strategic thinker with a results-driven approach

Join us in shaping the future of contract management at one of the world’s leading airports! Apply today and be part of SFO’s commitment to excellence.

To learn more about this job opportunity and apply, copy and paste the URL below into your browser. https://careers.sf.gov/l?go=azWIiGXm

How to qualify

Education: Possession of a baccalaureate degree from an accredited college or university AND

Experience: Four (4) years of experience managing a section with oversight of contract negotiation, administration, operation, or compliance within a large organization, all of which includes experience supervising professionals.

Substitution:

1. Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). Thirty (30) semester units or forty-five (45) quarter units equal one year.
2. Possession of a graduate degree (Master’s degree or higher) from an accredited college or university with major coursework in specialized subject matter areas such as public or business administration, economics, finance, business law, contract law, public policy, or other fields of study closely related to the essential functions of the job may be substituted for one (1) year of required experience.