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Please note that applications are currently not accepted through CalOpps or any other third party job board application system. To apply for this position please visit Senior Public Safety Dispatcher | Job Details tab | Career Pages.

 

Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José.

About the Department

The San José Fire Department's (SJFD) core mission is to serve the community by protecting life, property, and the environment through prevention and response.  SJFD is a high-volume, high-performance, all-risk Fire Department that protects approximately 200 square miles including, residential, commercial, high-rise, wildland interface areas, and several high-hazard occupancies.  For additional information visit click here.

Click here for information about the Fire Communications Division.

Click here for the California Equal Pay Act

Please note that applications are currently not accepted through CalOpps or any other third-party job board application system. To apply, applicants must complete an application via the City of San Jose’s website at www.sanjoseca.gov/citycareers.  

This position is open until filled with the second review date of Thursday, November 14, 2024 

Position Duties

The San José Fire Department (SJFD) is seeking to fill multiple Senior Public Safety Dispatcher positions in the Communications Division.  

Senior Public Safety Dispatchers (Senior PSDs) are responsible for supervising a team of Public Safety Radio Dispatchers (PSRDs) assigned to a shift in the Communications Center.  PSRD is the journey-level class for public safety dispatching within the City of San José wherein incumbents are required to handle the full range of telephone answering and dispatch functions.

Responsibilities of the Senior PSD include, but are not limited to the following:

• Supervising PSRDs, including approving time-off and other scheduling requests in accordance with the established guidelines.
• Assigning PSRDs to work the various dispatch positions within the Communications Center. 
• Conducting training sessions and drills to maintain the efficiency and coordination of their assigned team. 
• Evaluating the performance of team members and giving frequent feedback to subordinates.
• Preparing written training evaluations and performance appraisals.
• Investigating and responding to resident, department, and allied agency concerns or complaints.
• Coordinating with Chief Officers in the field regarding matters affecting department operations.
• Performing additional support tasks when assigned to an administrative role in the Operations Unit, Training Unit, Quality Improvement Unit, or Systems Support Unit. 
• Performing all duties of the PSRD classification.

Please note that applications are currently not accepted through CalOpps or any other third party job board application system. To apply for this position please visit Senior Public Safety Dispatcher | Job Details tab | Career Pages.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.  The starting salary will be determined by the selected candidate’s qualifications and experience.   

In addition to the salary, employees in the Senior Public Safety Dispatcher classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay and a (3.75%) Public Safety Radio Dispatcher Certification Pay.

Salary range(s) for this classification is/are:

• $115,356.80 - $140,358.40 (pensionable) 
• $125,450.52 - $152,639.76 (including non-pensionable and certification pay)

The Community

Located nearly halfway between the metropolitan powerhouses of San Francisco and the state’s capital, Sacramento, Suisun City is a hidden gem of the Bay Area. Suisun City is accessible from Interstate 80 via Highway 12 and Amtrak’s Capitol Corridor commuter rail service right to the heart of the City’s historic Waterfront District, making it a prime location for job seekers as well as homeowners. The community is a unique destination for a Bay Area day trip, an overnight getaway or even a place to work, particularly with its reverse commute for inner Bay Area residents. The Waterfront Promenade offers beautiful views and serves as an ideal setting for a myriad of outdoor activities, dining choices and lunch hour strolls.

The Department

The Suisun City Fire Department was established in 1861. The men and women of SCFD take great pride in the customer service that they provide to all who live, work and travel through Suisun City. SCFD is a mission-driven fire agency that remains focused on customers and safety. It is our goal that all members strive to attain a synergistic balance of education, training, and experience to provide excellent emergency management on every call. SCFD is a combination agency staffed with both full-time and volunteer fire personnel. We currently operate two Type 1 Fire Engines, one Type 3 Fire Engine, Ladder Truck, three Command Vehicles, one Type 5 Fire Engine, Zodiac Rescue Boats, and one USAR Trailer. The Suisun City Fire Department is an ALS (Paramedic) level department, supported by Medic Ambulance for transport services. Station 47 is staffed 24 hours a day, 7 days a week.

The Position

The ideal candidate would know and be responsible for performance of the full scope of assigned fire suppression, fire prevention, emergency medical care responsibilities, and for the protection of life and property. New incumbents may have limited related experience but are expected to learn the full range of duties and responsibilities, perform duties with minimal direct supervision, and exercise sound judgment and discretion in making decisions. Firefighters work a 48/96 work schedule, comprised of two 24-hour shifts followed by four 24-hour days off, averaging 56 hours per week.

The Marinwood Community Services District Fire Department is currently accepting applications from qualified individuals for the position of Firefighter-Paramedic.  The eligibility list established from this recruitment will be used to fill current and future vacancies.  There is currently one (1) positions available for immediate appointment.

ABOUT THE DEPARTMENT

The Marinwood Fire Department operates as a single station all-risk Advanced Life Support (ALS) engine company that includes nine (9) professional firefighters trained in areas of firefighting, ALS/BLS emergency response, technical rescue, disaster response, fire prevention, and community preparedness.  The department works closely with the City of San Rafael Fire Department under an existing Shared Services Agreement.  This includes San Rafael Fire Department providing all chief officer services, ambulance services, and joint training programs.  Our mission is to partner with our community to proactively reduce risk from fire, illness, injury and other hazards.