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About the Department  

The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The City's Public Works Department is seeking an individual whose values align with the values of the City's employees.   

The Department of Public Works is responsible for delivering capital improvement projects for a wide variety of City facilities and infrastructure, maintaining City facilities and fleet assets, facilitating and regulating development activities, and providing animal care and services. The Department is committed to high-quality service, partnering with the community, and providing an excellent environment in which to work.  

 

Position Duties  

The Department of Public Works is recruiting to fill an Information Systems Analyst (ISA) position within the Enterprise GIS (Geographic Information Systems) team.  

Salary range(s) for this classification is $137,089.68- $167,032.32 annually. This salary range(s) includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates’ qualifications and experience.  

The Enterprise GIS team operates out of the Department of Public Works but works across the city to coordinate GIS efforts, lead multi-departmental GIS projects, geospatially-enable City business systems, and administer Enterprise GIS infrastructure for citywide use. The city has standardized on a modern technology stack consisting of Windows Server, Esri ArcGIS platform, VertiGIS Studio, Safe Software FME, and SQL Server enterprise geodatabases. The city has an enterprise license agreement with Esri, and the Enterprise GIS team maintains a large Enterprise GIS server environment with public and internal-facing ArcGIS Server instances, complementary ArcGIS Portal and ArcGIS Online organizations, an SDE environment featuring a data catalog with over 1,000 feature classes, and integrations with dozens of business systems.   

The ISA is a professional-level position in the IT professional management series and responsible for GIS system administration, database design, business system integration, application development, and implementation of large-scale enterprise projects. The position requires a GIS professional with broad technical experience as well as the ability to take initiative and direct others. The ideal candidate must be a strong individual contributor that is able to take full ownership of projects, designing solutions in alignment with City Enterprise GIS standards and industry best practices and working at a hands-on level to build, implement, and support such solutions. The position also demands proven ability to troubleshoot and resolve complex technical issues with limited resources. Advanced knowledge of the ArcGIS platform and experience with GIS server administration is required. Experience with VertiGIS Studio and GIS web application development in an Esri environment is highly desirable.   

The GIS ISA reports to the Enterprise GIS Manager. This position is responsible for programming that supports the development and maintenance of major applications used citywide.  

Key responsibilities and duties may include, but are not limited to the following:   

• Administer Enterprise GIS server environment (ArcGIS Enterprise, VertiGIS Studio, FME Server), including planning for and conducting system upgrades; applying and confirming patches; capacity planning and load testing; publishing and tuning services; managing backups; troubleshooting and resolving system issues; managing security policies, user accounts, roles, and permissions; and maintaining system documentation. 

• Meet with business owners and end users to gather and document requirements for GIS solutions. Design, build, and deploy mapping applications on the ArcGIS platform. Provide documentation, training, and support to end users.  

• Develop and maintain web mapping applications using VertiGIS Studio Web 5.x, including web map authoring, site configuration, and development of print templates, reports, and workflows.  

• Develop and maintain complex geoprocessing routines and ETL workbenches using FME and/or Python.  

• Conduct data modeling and design activities for new datasets by analyzing inputs and developing appropriate schemas in alignment with City standards. 

• Build and support GIS integrations with City business systems.  

• Lead large-scale, cross-department Enterprise GIS projects. Work collaboratively with departments to reduce program redundancies and support effective use of enterprise resources. Train end users on enterprise standards and best practices; provide development oversight and guidance. 

 

In addition, this position is part of a team responsible for providing GIS support in the Emergency Operations Center (EOC) when activated.    

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.  

 

How to Apply  

To view the full announcement for this exciting opportunity with the City of San Jose and to apply online, please visit the City of San Jose’s careers page by clicking on the URL link below. 
 

Job Announcement URL:  

https://www.governmentjobs.com/careers/sanjoseca/jobs/4864399/information-systems-analyst-public-works?pagetype=jobOpportunitiesJobs 

Under the direction of the Maintenance Supervisor, participate and lead a crew in operating grounds equipment; perform maintenance, landscaping and gardening work on school grounds, fields and assigned areas.

Link to apply: https://www.edjoin.org/Home/JobPosting/2055925

Senior Management Analyst I/II | Management Analyst

$100,608 - $145,596 Annually | Senior Management Analyst I/II

$86,784 - $105,480 Annually | Management Analyst

Plus excellent benefits

 

APPLICATION DEADLINE:  Up to two positions available. Apply by Friday, May 2, 2025. Applications reviewed on a regular basis

 

THE CITY is focused on enhancing our community members’ quality of life through well-designed services and a positive workplace culture. San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyle, and natural environment. San Rafael, with a population of approximately 60,000, is a full-service city with a City Council/City Manager form of government with 12 departments, more than 400 employees, and a fiscal year 2024-2025 annual budget of approximately $180 million. The City’s vision is to be a vibrant economic and cultural center reflective of its diversity. The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. 

San Rafael’s Organizational culture framework is an initiative called “Together San Rafael.” City employees are our greatest asset, and we seek talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge. We are a results-driven team focused on the needs of community members. The Together San Rafael initiative is focused on modernizing City services and increasing the engagement of employees. This initiative recognizes the interconnectedness of the customer and employee experience. 

 

THE POSITION

The City is recruiting for up to two full-time Senior Management Analyst I/II or Management Analysts, who will join a team of talented Analysts across City Departments. In addition to establishing a list for future analyst vacancies, the City is also currently recruiting to fill an analyst vacancy within the Community Services Division and the City Manager's Office. These positions provide professional, advanced staff-level assistance to executive or other management level staff, performing a wide variety of responsible and complex administrative and analytic duties within their Department and cross-departmentally.

 

THE CITY MANAGER'S OFFICE

The City Manager’s Office consists of the City Manager, Assistant City Managers, Community Services division, Parking division, and Sustainability division. The City Manager, along with the Assistant City Managers, advises the City Council on policy matters and manages the operations of the City with economy, efficiency, equity, and effectiveness. The City Manager's office carries out the policy and directions of the Mayor and City Council. It supports the Council's efforts to engage in legislative advocacy on the local, state, and national level, advocating the City's interests and increasing the City's influence as a leader in good government.

 

THE COMMUNITY SERVICES DIVISION

San Rafael is committed to creating a more inclusive and equitable city where every resident has the opportunity to thrive. With this in mind, the City has established a new Community Services Division of the City Manager’s Office.

The Division is dedicated to enhancing the quality of life for all residents, with a special focus on disadvantaged, historically underserved, and vulnerable populations. This Division is at the forefront of addressing critical social issues, including homelessness response, and other services that uplift community members in need.

The Division’s mission is to develop and implement innovative strategies and programs that provide comprehensive support to those in need, ensuring access to vital resources, fostering community resilience, and promoting overall well-being, with a focus on equity.

As a leader in this dynamic and evolving field, the Community Services Division works collaboratively with local agencies, community organizations, and stakeholders to deliver services that are compassionate, effective, and responsive to the unique needs of our community.

 

IDEAL CANDIDATE

The ideal candidate for a Senior Management Analyst I/II or Management Analyst role in the City Manager's Office will have a mixture of the following skills:

• Experience in using data for performance improvement, evaluating outcomes, and conducting internal and external data analysis.
• Proven experience in contract development and monitoring.
• Excellent interpersonal, facilitation, analytical, public speaking, problem-solving, and project management skills.

In addition, a successful candidate for the Community Services Division will have:

• Knowledge of the national landscape of homelessness assistance programs, including federal and state regulations, evidence-based practices, and HMIS data and metrics.
• Experience in human services, homelessness or housing programs, behavioral health, public health, or a related field.
• Strong understanding of social, economic, and political issues affecting low-income children, families, and communities, particularly in the context of homelessness assistance programs.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES (including but not limited to)

Senior Management Analyst I/II

This list is meant to be representative, not exhaustive. CLICK HERE for the full list.

• Assists or leads projects, tasks, and assignments that are priorities for the Mayor and City Council and/or the senior management staff.
• Assumes direct responsibility for managing a variety of projects and programs; oversee assigned administrative support functions including budget.
• Manages or participates in special projects including complex research of new programs and services, budget analysis and preparation, and feasibility analyses; prepare and present reports; participates in a variety of Department operations.
• Assists in the preparation of ordinances and other supporting program documents; prepares and monitors program contracts and related proposals; monitors compliance with applicable contractual agreements.
• Reviews council reports to ensure financial information is accurate and that policy issues have been addressed in advance.

 

Management Analyst

This list is meant to be representative, not exhaustive. CLICK HERE for the full list.

• Plans, organizes, coordinates and implements day to day program assignments
• Conducts research, and analyzes work procedures, policies, etc. to evaluate and improve the effectiveness of assigned programs.
• Analyzes federal and state laws and regulations as they relate to assigned programs and develops and implements changes as necessary based on analysis.
• Prepares comprehensive written reports regarding program activities.
• Interacts with other City staff, City council, community representatives, and citizens regarding programs.

 

EDUCATION/EXPERIENCE

Senior Management Analyst

Any combination of education and experience that demonstrates possession of the requisite knowledge, skill and abilities. A typical way to obtain these would be:

Equivalent to graduation from an accredited four-year college or university with major course work in public administration, business administration or a related field. A master’s degree in public administration, public policy, or business administration is highly desirable.

• Senior Management Analyst I
  • Three to four years of progressively responsible analytical experience.

 

• Senior Management Analyst II
  • Five years or more of experience performing increasingly complex, professional, analytical work with a high degree of autonomy.

 

Management Analyst

Bachelor’s degree in public/business administration or related field and four years of experience in program administration.

 

All classifications: A valid CA driver’s license

 

BENEFITS

 

The Senior Management Analyst I/II is a regular position of the City’s San Rafael Mid-Management Employee Association (SRMMEA) and is eligible to receive benefits including but not limited to:

• MEDICAL | City group health coverage, with the City paying a fixed dollar amount toward the cost of the monthly insurance premium. Employee only: $950.00; Employee plus one: $1,900.00; Family: $2,400.00
• DENTAL AND VISION | Premium fully paid for employee plus eligible dependents.
• VACATION LEAVE | 15 days annually, increases after 5 years of service
• SICK LEAVE | 12 days annually
• ADMINISTRATIVE LEAVE | 10 days each calendar year, prorated if hired after the first of the year
• HOLIDAYS | 12 paid City holidays plus 1 floating holiday per year
• BEREAVEMENT LEAVE | Up to 5 days paid leave
• END OF LIFE CARE LEAVE | Up to 80 hours paid leave
• PAID PARENTAL LEAVE (if eligible) | Up to 300 hours paid leave. SRMMEA employees also contribute to State Disability Insurance (SDI)
• LIFE INSURANCE & AD&D | $300,000
• LONG TERM DISABILITY | 66.67% of salary, up to $7,500 per month
• RETIREMENT | Enrollment in the Marin County Retirement System (MCERA) pension plan, a defined benefit retirement program
  • Tier 2 - hired on or after 7/1/2011: 2% @ 55, Average of 3 highest years
  • Tier 3 PEPRA - hired on or after 1/1/2013: 2% @ 62, Average of 3 highest years
• DEFERRED COMPENSATION | City will contribute one percent (1.06%) of base pay into a City-provided deferred compensation plan
• GYM MEMBERSHIP REIMBURSEMENT | Up to $198 per year
• BILINGUAL PAY (if eligible) | Up to $250 per month

 

The Management Analyst is a regular position of the City’s AFSCME / Local 1 – Confidential Unit and is eligible to receive benefits including but not limited to:

• MEDICAL | City group health coverage, with the City paying a fixed dollar amount toward the cost of the monthly insurance premium. Employee only: $950.00 | Employee plus one: $1,900.00 | Family: $2,400.00
• DENTAL | Premium fully paid for employee plus eligible dependents.
• VISION | Premium fully paid for employees.
• VACATION LEAVE | 10 days annually, increases after 3 years of service
• SICK LEAVE | 12 days annually
• HOLIDAYS | 12 paid City holidays plus 1 floating holiday per year
• BEREAVEMENT LEAVE | Up to 5 days paid leave
• END OF LIFE CARE LEAVE | Up to 80 hours paid leave
• PAID PARENTAL LEAVE (if eligible) | Up to 300 hours paid leave. SRMMEA employees also contribute to State Disability Insurance (SDI)
• LIFE INSURANCE & AD&D | $5,000
• LONG TERM DISABILITY | 66.67% of salary, up to $1,000 per month
• RETIREMENT | Enrollment in the Marin County Retirement System (MCERA) pension plan, a defined benefit retirement program
  • Tier 2 - hired on or after 7/1/2011: 2% @ 55, Average of 3 highest years
  • Tier 3 PEPRA - hired on or after 1/1/2013: 2% @ 62, Average of 3 highest years
• DEFERRED COMPENSATION | City will contribute one percent (1.06%) of base pay into a City-provided deferred compensation plan
• GYM MEMBERSHIP REIMBURESEMENT | Up to $198 per year
• BILINGUAL PAY (if eligible) | Up to $250 per month

 

Now Hiring: Contracts Administration, Operation & Compliance (CAOC) Director

Are you a strategic leader with a passion for contract management and compliance? San Francisco International Airport (SFO) is seeking a Contracts Administration, Operation & Compliance (CAOC) Director to build and lead a new team of professionals and consultants dedicated to transforming contract lifecycle management.

In this high-impact role, you will drive major improvements in how SFO contracts are procured, administered, and monitored for compliance. You’ll oversee policy development for contract negotiations, administration, operations, and compliance while managing three key functional teams: Contracts Administration, Contracts Operations, and Contracts Compliance.

This position collaborates with contract project managers, SFO leadership, and citywide departments such as the Controller’s Office and the City Administrator’s Office, as well as industry partners. Your mission? To create a centralized, proactive framework that minimizes risk, enhances compliance, and strengthens contract resilience across the Airport.

What You’ll Do

• Lead a new team to enhance contract lifecycle management
• Oversee procurement, administration, and compliance strategies
• Work with key stakeholders across SFO and the City & County of San Francisco
• Develop policies to improve contract efficiency and mitigate risk
• Foster a customer-focused approach to support SFO divisions

What We’re Looking For:

• Experienced leader in contract administration and compliance
• Strong policy development and implementation skills
• Ability to collaborate across departments and industries
• Strategic thinker with a results-driven approach

Join us in shaping the future of contract management at one of the world’s leading airports! Apply today and be part of SFO’s commitment to excellence.

To learn more about this job opportunity and apply, copy and paste the URL below into your browser. https://careers.sf.gov/l?go=azWIiGXm

How to qualify

Education: Possession of a baccalaureate degree from an accredited college or university AND

Experience: Four (4) years of experience managing a section with oversight of contract negotiation, administration, operation, or compliance within a large organization, all of which includes experience supervising professionals.

Substitution:

1. Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). Thirty (30) semester units or forty-five (45) quarter units equal one year.
2. Possession of a graduate degree (Master’s degree or higher) from an accredited college or university with major coursework in specialized subject matter areas such as public or business administration, economics, finance, business law, contract law, public policy, or other fields of study closely related to the essential functions of the job may be substituted for one (1) year of required experience.

 

ABOUT PENINSULA HEALTH CARE DISTRICT:
Peninsula Health Care District (PHCD) is a political subdivision of the State of California, and a California Special District serving the healthcare needs of more than 200,000 mid-Peninsula residents. Founded in 1947, PHCD serves the communities of San Bruno, Millbrae, Burlingame, Hillsborough, San Mateo, and Foster City by supporting the unique health and wellness priorities of our Peninsula communities, and safeguarding access to health services, today and in the future. PHCD fulfills its commitment to the community through oversight of District assets and infrastructure, planning for future health care needs, and investing taxpayer dollars in local health-focused organizations and programs. For more information: https://peninsulahealthcaredistrict.org/

ABOUT ALLCOVE:
allcove™ https://allcove.org/ is a youth drop-in center model that has evolved from the Head Space Program in Australia and Foundry Program in British Columbia, Canada. PHCD is working closely with Stanford’s Center for Youth Mental Health and Well Being (CYMHWB) leadership who have been instrumental in defining the model for California and successfully influencing the State of California Mental Health Services & Oversight Accountability Commission (MHSOAC) to provide start up grants for five pilot centers around the State. PHCD was successful in securing one of those 4-year grants. Here is the link to the State’s initiative
link: https://mhsoac.ca.gov/initiatives/allcove-youth-drop-in-centers/

GENERAL PURPOSE:
Under the direction of the allcove San Mateo leadership team, the allcove™ Peer Specialist engages with allcove youth, provides peer-to-peer support services, and supports outreach efforts to youth and the community, promoting visibility, access and encouraging participation in allcove.

TO LEARN MORE ABOUT THIS POSITION, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

Do you have a passion for operational excellence and leading teams to success? Step into a key leadership role at SFO, where your decisions keep the airport running smoothly around the clock. We’re seeking an Current Operations Team Leader to join our dynamic team at SFO’s Airport Integrated Operations Center (AIOC)!

 

What We’re All About: The AIOC is SFO's 24/7 guest-centric nerve center, ensuring seamless travel experiences through end-to-end visibility and a common operating picture. Our skilled teams set the Daily Operations Plan, mitigate pain points, and share vital information to promote healthy airport operations. Here, innovative technology and a proactive mindset come together to create extraordinary guest experiences.

 

Your Role: As the Current Operations Team Leader, you will be part of a collaborative team responsible for monitoring and managing airport operations as part of the AIOC. Under the direction of the AIOC Shift Leader, the Current Operations Team Leader is responsible for overseeing all current operations-related activities in the AIOC on landside, in the terminal complex and on the airfield. This position is responsible for maintaining awareness, sharing information, and directing tactical responses to current operational issues and impacts in coordination with the Current Operations Section and other AIOC personnel. This position will lead many of the teams directly impacting the attainment of the AIOC Key Performance Indicator standards.

 

Ready to Make an Impact? Apply now and be part of a team dedicated to redefining airport operations and creating a seamless travel experience for all!

 

What You’ll Do:

• Lead the Current Operations Section including participating in performance management processes and identifying proper staffing and training needs for all personnel in the section, and escalating issues to the AIOC Director for resolution.
• Provide succinct and clear updates and information in AIOC shift briefings and SFO leadership briefings on the status of current operations.
• Collaborate with AIOC personnel to identify current operational issues, generate actionable solutions, see the solution through to completion, and document improvement opportunities.
• Provide real-time reports as needed when an unexpected event occurs and significant changes affecting KPIs, operations, or function performance are detected during the day.
• Oversee the airport operation in real time, elevating areas of concern proactively within the Current Operations Section and in concert with other AIOC sections; actively drive responses to events that may or are affecting airport operations.
• Determine best courses of action and launch field response operations to remedy operational issues.
• Lead and direct field resources to plan ahead and remain prepared for anticipated trouble spots to support future operational periods and shifts.
• Engage appropriate personnel when a continuity event or disruption occurs that requires focused attention to resolve.
• Manage information flow in the AIOC to promote constant, comprehensive information sharing between team members.
• Develop, monitor, drive, and report on multiple KPI standards.
• Liaise with tenants, airline partners, and government agencies to resolve issues and notify of disruptions.
• Provide guidance, facilitation, and oversight for Current Operations Section team members to resolve issues.

 

How to qualify

Education: Possession of a baccalaureate degree from an accredited college or university AND

Experience: Five (5) years of professional airport/aviation work experience in facilities or operations at a medium to large airport.

Substitution:

Education Substitution: Additional qualifying full-time work experience (2000 hours equal one year) as described above may substitute up to two (2) years of the required education. One (1) year of work experience equals to 30 semester units or 45 quarter units.

One-year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full time employment.

 

Desirable Qualifications:

• Experience managing, supervising, training, and coordinating complex functional areas of responsibility.
• Experience identifying, analyzing and reporting on operational activities and issues and recommending appropriate solutions.
• Experience facilitating best outcomes with stakeholder groups.
• Ability to utilize and promote a continuous improvement mindset.
• Ability to proactively identify current and future operational impacts and mitigations.
• Deep understanding of airport operational environments, stakeholders, and security and airside policies and procedures.

 

TO LEARN MORE ABOUT THIS POSITION, CLICK THE JOB URL LINK BELOW.

 

Join Our Team! The City of South San Francisco's Parks and Recreation department is excited to announce open applications for Swim Instructors!

Are you looking for a rewarding career where you can make an impact? Come thrive in South San Francisco, where vibrant parks, a state-of-the-art library, and a passionate community set the stage for a fulfilling career in civil service. With flexible, part-time positions, this is the perfect opportunity to jumpstart your career, gain hands-on experience, and help shape the future of our dynamic city!

Why Work with Us?

• Be a part of the third largest department in South San Francisco
• Engage with our diverse community through exciting programs in Aquatics, Arts, Youth Enrichment, and more!
• Enjoy a flexible, part-time work schedule perfect for students or those seeking work-life balance

Are you ready to make a difference and grow with us? Apply today and be part of something bigger! 

THE APPLICATION PROCESS:

To be considered, applicants must submit the following REQUIRED items:

• City application
• Resume
• Certifications (if applicable)

Recruitment Contact: Brian Noce

Email: brian.noce@ssf.net

To view the full job description, qualifications, and available shifts, please click the link below. This is a continuous recruitment and may close at at any time.

The Manager, Track & Structures reports to the Deputy Director of Infrastructure Engineering and is responsible for overseeing railroad track and structures engineering support for the Peninsula Corridor Joint Powers Board (Caltrain)

Essential Functions & Duties:

Essential Functions:

• Acts as agency lead on matters related to track and structures.
• Oversee the track and structures engineering tasks for design/construction of Caltrain Capital and SOGR projects and provide technical support for planning on grade separation projects.
• Ensure the capital and maintenance projects comply with the contract agreement and implement the approved design for compliance with JPB standards and specifications. 
• Lead the advanced technical reviews of projects to assess constructability, examine design details, perform quantity audit, and recommend construction sequencing.
• Establish effective relationships and liaise with Caltrain operation contractors, consultants, internal departments, and other agencies (CPUC, FRA, UPRR, etc.) on railroad track and structures related to influence design and project development.
• Supervise staff.  Hire, mentor and take appropriate corrective and/or disciplinary action.  Ensure EEO policies and procedures are followed. Participate in selection of staff. Coordinate staff training and professional development. Establish performance objectives. Monitor and evaluate employee performance.

Examples of Essential Duties: 

• Plan, develop and implement the group’s work plan, budget, goals, and objectives to be consistent with the Engineering Department’s goals.
• Manage the design review of project documentation such as drawings, basis of design, specifications, technical reports, and calculations for compliance with Caltrain Standards and for cost effectiveness of the design. 
• Lead development of potential solutions to the design/construction team and presents for design optimization, risk management challenges, and constructability improvements.
• Assist with Maintenance Department to develop the annual and long-term railroad track engineering and maintenance plans, coordinate these plans with capital projects and support to implement the plans.
• Review and provide technical input for capital and maintenance projects for compliance and cost effectiveness of the design.
• Perform QA reviews of RFIs and submittals as well as participate in change order review and final inspections to construction. 
• Ensure track and structures comply with all return-to-service requirements following all construction activities.
• Review and evaluate project specific designs and provide technical recommendations to design variance approval process.
• Responsible for Caltrain Bridge Management Program.
• Responsible for updates to Caltrain Engineering Standards.
• Train, motivate and monitor staff activities, provide direction, and to identify and resolve the problems.
• Provide 24/7 on-call construction and maintenance support.
• Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees and the public from injury or harm.  Promote safety awareness and follow safety procedures to reduce or eliminate accidents.
• Perform other duties as assigned.

Minimum Qualifications:

Minimum Qualifications:

• Bachelor’s degree in civil or related field. 
• Professional Engineer's license.
• Five years of relevant experience or demonstrated equivalency of experience of railroad design and engineering in a railroad, engineering firm, or public works agency with experience managing professional staff.
• Railroad structures projects design experience through all phases of design and construction.
• Experienced with AREMA, FRA and CPUC Standards.

Preferred Qualifications:

• Able to respond 24/7 to service and operational needs in a variety of weather and road conditions.
• Experienced with AREMA, FRA and CPUC Standards.
• Effective oral, written, and presentation communication skills.
• Possess a valid California driver license with safe driving record or able to obtain one within six months of hire.

Additional Information:

• To apply, please visit the https://www.caltrain.com/about-caltrain/jobs. Complete an online employment application and supplemental questionnaire. Continuous  Recruitment Until Filled. A resume will not be accepted in lieu of the application and supplemental questionnaire (If required).  Incomplete application will not be considered.
• The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at (650) 508-6308. 
• Caltrain celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.  We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.

San Mateo Medical Center (SMMC) is seeking an experienced Patient Services Specialist (PSS) - Extra-Help.
 
The successful hire will support the clinical team with all registration, eligibility, enrollment, authorization, other administrative tasks, and Admission, Discharge, and Transfer (ADT) activities for SMMC. The PSS serves as the ambassador for SMMC to validate information and educate our patients and guests with the financial process upon arrival to the facility. The PSS verifies all demographic information, validates eligibility, obtain authorizations, collects co-payments, assist with all payor notifications and communication, and enroll patients if needed. The hire will be expected to work holidays and rotating weekends, if needed, to support department needs.
 
The ideal candidate for this position will possess excellent communication skills, including the ability to explain complex medical terminology and medical insurance requirements to individuals with varying levels of medical knowledge. Additionally, they should have strong skills in conflict resolution and problem-solving.

The ideal candidate will also be able to collaborate effectively with the clinical team, work with challenging patients, and assist those who may have language or communication barriers. This position requires keen attention to detail, strong organizational skills, and the ability to multi-task. Furthermore, the ideal candidate must be flexible and available for various shifts throughout the week.

NOTE: This is an extra-help, at-will assignment, paid on an hourly basis. Extra-help hours are dependent on the business needs of the department and therefore work hours may vary from week to week. Extra help employees shall not exceed 1,040 hours of work per fiscal year. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra help employees are not guaranteed permanent status at the end of the assignment.

 

Examples Of Duties

 

• Perform difficult, complex, technical, and/or specialized patient services office support and business office support work, which may require the exercise of independent judgment, the application of technical skills, and/or a knowledge of detailed or specialized activities related to the area to which assigned.
• Research and assemble information from a variety of sources for the completion of forms or the preparation of reports; make arithmetic or statistical calculations related to the billing for patient medical services.
• Provide information to the public or to County staff regarding fees, insurance coverages, etc., that requires the use of judgment and the application and interpretation of policies, rules or procedures.
• Interview patients to provide information and obtain necessary financial responsibility and personal data.
• Collect co-payments, assist with payor and recodes accounts if needed.
• Type varied materials/processes using a computer; proofread and check such materials for accuracy, completeness, and compliance with departmental policies and regulations.
• Enter and retrieve data and prepare reports using an on-line or personal computer system; review such reports for accuracy and make corrections as required.
• Oversee and personally perform a variety of office administrative details such as ordering supplies, arranging for the repair of equipment, transmitting information, and keeping reference material up to date.
• May train others in work procedures or direct the work of others on a project or relief basis.
• Check the Patient Access work queues daily to identify accounts that may need immediate attention and resolve them appropriately. 
• To be willing and able to work holidays, if needed, to support the department needs.
• Perform related duties as assigned.

 

Qualifications

Knowledge of:

• Medical terminology as related to patient services support work.
• Policies and procedures related to patient services office support and hospital or clinic business office activities.
• Office administrative practices and procedures, including filing and the operation of standard office equipment.
• Basic business data processing principles and the use of word processing or computing equipment.
• Proper form for typed materials.
• Business arithmetic, including percentages and decimals.
• Correct English usage, including spelling, grammar and punctuation.
• Record keeping principles and procedures.

Skill/Ability to:

• Perform technical, specialized, complex or difficult patient services office support work.
• Organize, prioritize and coordinate work activities.
• Read, interpret and apply rules, policies and procedures.
• Organize, research and maintain patient and general office files.
• Establish and maintain effective working relationships with those contacted in the course of the work.
• Compose routine correspondence from brief instructions.
• Make arithmetic calculations with speed and accuracy.
• Use initiative and sound independent judgment within established guidelines.
• Operate standard office equipment, including a word processor, personal or on-line computer, and centralized telephone equipment.

Note: Specific positions may require the ability to type at a rate of 40 net words per minute from printed copy.

Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

• One year of journey level office support experience in a patient-services setting.

 

Application/Examination

 

If you are interested in being considered for this extra-help position, the following materials must be electronically submitted in a Word or PDF format.
- Cover letter
- Resume
- Responses to the following questions:

1.) Describe the training, education, and experience that have prepared you for the position of Patient Services Specialist. Include your knowledge with medical terminology and medical insurance information and requirements. Please include any experience working with Admitting, Same Day Surgery, and Emergency Departments. 

2.) Describe your methods to successfully multi-task and deal with last minute changes and interruptions. Provide a specific example. 

3.) Describe your experience working as a liaison for a diverse patient population, to provide assistance and obtain necessary financial information and personal data. Describe the methods and process you used to be successful. Be specific.

Please include the words "Patient Services Specialist - Admitting - Extra-Help (Open)" in the subject line of email submission. Please submit the required materials electronically via email to:
 

Keshni Kumar, Director of Patient Access

kkumar2@smcgov.org

Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview.

Apply immediately. Application materials will be accepted until positions are filled. This posting is open on a continuous basis and selection may be made at any time within the process.
 
NOTE: Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted.