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Empower change as a Group Supervisor I/II: Join our team and make a positive impact!

 

The County of San Mateo Probation Department is seeking highly motivated applicants for Group Supervisor positions.

 

The County of San Mateo Probation Department's role as a partner in the County's criminal justice system is to contribute to community safety through its law enforcement, court services, pretrial, supervision and treatment referral functions. To learn more about the department, visit: https://www.smcgov.org/probation.

 

Group Supervisors (GS) will have the daily opportunity to work with the county’s most at-risk youth and their families. The department is committed to the best evidenced-based, equitable, and trauma-informed practices support and empower our youth. The GS staff ensure the safety and security for youth in custody at the County of San Mateo Youth Services Center and Margaret J Kemp Camp for girls located in the city of San Mateo. If you are motivated to help make positive changes in the lives of young people, then this career is for you!

 

The ideal candidate will possess the following characteristics:

• Display complete honesty during the background investigation process, and beyond.
• Demonstrate unwavering honesty, integrity and credibility.
• Understanding of youth behavior and development, familiarity with facility policies and procedures.
• Excellent time management, organization and attention to detail skills.
• Ability to maintain order, establish routines, and manage group dynamics effectively.
• Excellent observation skills.
• Engage with empathy and the ability to assess and respond appropriately to individual needs and behaviors.
• Ability to safely manage volatile situations.
• Have a basic understanding of crisis intervention.
• Knowledge of security protocols, safety regulations, and contraband identification.
• Attention to detail, adherence to procedures.
• Ability to maintain a secure environment while respecting individual rights and is able to communicate rules clearly.
• Address violations appropriately.
• Knowledge of record-keeping procedures, confidentiality requirements and ability to maintain thorough and confidential records.
• Ability to inspire and guide youth by setting a positive example and exhibits exceptional professional conduct and ethical behavior.
• Commitment to continual performance improvement through training and supervisor coaching.

 

Additionally, applicants must meet the following education requirements to qualify:

Group Supervisor I ($34.61/hr-$43.24/hr) - Completion of at least 60 semester or 90 quarter units from an accredited college or university. An emphasis in sociology, psychology, corrections, criminal justice, counseling or a closely related social or behavioral science is preferred.

 

Group Supervisor II ($39.04/hr-$48.83/hr) - Graduation from an accredited four-year college or university. A degree in sociology, psychology, corrections, criminal justice, counseling or a closely related social or behavioral science is preferred.

 

Selected candidates must be available to work flexible shifts, including graveyards, day shift, swing shift, weekends and holidays at any of the Probation Department locations. Selected candidates must also successfully pass a background investigation, including fingerprints, medical examination, psychological evaluation, a truth verification test and be free from any physical, emotional or mental condition which might adversely affect the exercise of the powers of a Peace Officer. Felony and misdemeanors convictions may be disqualifying depending on type, number, severity, and recency. Group Supervisors hired into permanent positions must pass PC 832 peace officer training and complete a 160 hour STC training course within one year of appointment.

There are currently various vacancies in the Probation Department. Depending on qualifications, the vacancy may be filled at the Group Supervisor I or Group Supervisor II level.

 

Examples Of Duties

Group Supervisors are responsible for:

• Supervising daily activities of youth in confinement.
• Observing and supervising unstable youth.
• Enforcing security and safety measures including searches of youth and their living quarters for contraband.
• May perform housekeeping tasks.
• Providing orientation for newly detained youth.
• Explaining and enforcing rules and regulations.
• Providing transportation for youth from the County's detention facilities to other facilities and medical offices.
• Supervising daily activities such as meals, showers, housekeeping, laundry, yard work, recreation, vocational work crews, and visitation.
• Providing individual and group counseling.
• Leading group discussions and facilitating rehabilitation programs.
• Maintaining daily records of observations, incidents and events.
• Logging information, writing reports and summaries of behavior and maintaining records and files.
• Physically restraining assaultive youth and de-escalating violent behavior.
• Maintaining a safe environment for the youth and staff.
• Being a positive role model and authority figure.
• Participate in staff conferences.

 

Qualifications

Group Supervisor I: Completion of at least 60 semester or 90 quarter units from an accredited college or university. An emphasis in sociology, psychology, corrections, criminal justice, counseling or a closely related social or behavioral science is preferred.

 

Group Supervisor II: Graduation from an accredited four-year college or university. A degree in sociology, psychology, corrections, criminal justice, counseling or a closely related social or behavioral science is preferred.

 

Licensure/Certification:

• Possession of a class C California driver license or equivalent.

 

Other Requirements:

• Must be at least 21 years of age on or before date of appointment.
• Must be legally authorized to work in the United States by federal law.
• Must not have been convicted of a felony.
• Must successfully pass a background investigation prior to employment.

 

Application/Examination

Open & Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, extra-help/limited term positions prior to the final filing date will receive five points added to their final passing score.

 

A supplemental application questionnaire must be submitted in addition to the standard San Mateo County employment application. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire.

 

This is a continuous recruitment which may close at any time. The final filing date will be posted five days in advance on this job announcement.

 

The examination will consist of a written test (weight: 100%). All tests will be held in San Mateo County, California. Applicants must participate at their own expense. Qualified applicants will be notified of the date, time and place of the tests. Applicants must adhere to the dates listed below. Applicant requests for alternate test dates and times will not be granted. Applicants successful on the written test will have their name placed on the eligible list which will be used to fill anticipated vacancies.

 

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date.

 

TENTATIVE RECRUITMENT TIMELINE:­

Final Filing Date: Continuous (must apply by 11/20/2024 at 11:59 PM to be considered for the first round written exam)

 

First Round Written Exam: Saturday, December 7, 2024 (must apply by 11/20/2024 at 11:59 PM to be considered for this exam date)

 

First Round of Departmental Interviews: Week of January 6, 2025

 

Apply immediately. This recruitment is open on a continuous ba­­sis and selections may be made at any time within the process.

San Mateo Consolidated Fire Department

The San Mateo Consolidated Fire Department commenced operations on January 13, 2019. The Fire Department is proud to serve the Cities of Belmont, Foster City and San Mateo as a Joint Powers Authority. The Department collectively has ten engines and two trucks operating out of nine fire stations.  There are 164 full-time employees assigned to one of the following divisions:  Administration, Community Risk Reduction, Training, Emergency Preparedness, Fire Operations and EMS.  The Department serves nearly 164,000 residents daily with a day-time population around 230,000.   Additionally, the department participates in a mutual aid program throughout the county, helping to serve a million people daily. The Department has a healthy collaborative atmosphere and encourages participation at all levels. For more information visit: www.smcfire.org.

 Proudly Serving the Communities of

 The City of Belmont

Belmont is home to approximately 27,000 residents.  Known for its wooded hills, views of the San Francisco Bay and stretches of open space, Belmont is a quiet residential community in the midst of the culturally and technologically rich Bay Area. For more information about the City, visit Belmont’s website at:  www.belmont.gov.

The City of Foster City

Foster City is home to approximately 33,000 residents and a wide array of industry, including some of the bay area’s elite businesses. Conveniently located midway between San Francisco and San Jose, Foster City prides itself on its well-planned neighborhoods, shopping centers, and a supreme quality of life. Foster City’s temperate climate, diverse cultural attractions, beautiful parks, excellent school district and unique waterfront setting offer a quality of life that is unsurpassed. For additional information about the City, visit Foster City’s website at: www.fostercity.org.

The City of San Mateo

San Mateo is a city of approximately 101,000 residents, strategically located midway between San Francisco and San Jose, and is within the Silicon Valley.  One of the City’s strengths is its diversity, both in the ethnic makeup and the physical development of the community.  San Mateo has a vibrant business and retail environment with national and international businesses, two major shopping centers and an active downtown.  The community values its historic and new residential neighborhoods and a recent major development added 1,500 new homes, 300,000 square feet of new retail and approximately 1.5 million square feet of commercial office space.  For additional information about the City, visit San Mateo’s website at: www.cityofsanmateo.org.

Open Continuous
To be considered in the next application review cycle, submit your application at www.calopps.org by January 31, 2025 @ 11:59 p.m.

The Firefighter Candidate Testing Center’s (FCTC) Written Exam and Statewide Eligibility List (SEL) and will be used to screen applications.  If you are not already on the FCTC Statewide Eligibility List (SEL), please arrange to be on the list at www.fctconline.org/written-testing/. There is a $50 fee for the test. Candidates experiencing financial hardship may qualify for financial aid to pay for their FCTC testing fees at https://www.fctconline.org/grants/.

 

The Role:

The City of Redwood City is seeking Firefighters or Firefighter/Paramedics who, under direction of the Fire Captain, will perform firefighting and fire prevention duties aimed at protecting life and property, operate and maintain firefighting equipment, and provide basic medical assistance.  Firefighters also provide Basic Life Support first responder pre-hospital emergency medical care and emergency medical assistance, perform minor station maintenance, and participate in training to maintain skills.  Please see the Firefighter/Engineer job description for more details.

Required Qualifications:

A typical way to demonstrate the applicant possesses the required knowledge and ability may be obtained through the following ways:

1. Minimum of 30 semester college units.  Completion of college credits in the study of Fire Science or similar field.
2. High School Diploma or equivalent (G.E.D. or California Certificate of Proficiency).
3. Successful completion of a Firefighter 1 equivalent training program, or possession of a California State Fire Training Firefighter 1 certificate.

Required Certification and License:

1. Must possess a valid Emergency Medical Technician (EMT) certificate or valid Paramedic license.
2. Provide proof of a valid Candidate Physical Ability Test (CPT) certificate prior to appointment to the classification of Firefighter/Engineer.  CPAT must be current.
3. Possession of, or ability to obtain, a valid California driver’s license.  Driving record will be reviewed and any infractions will be evaluated on a case-by-case basis.

Knowledge of:

• Basic life support

Ability To:

• Act in accordance with departmental policies, rules, and instructions in the field of firefighting.
• Apply principles practices and procedures of modern firefighting.
• Safely operate fire apparatus, equipment, tools, devices, facilities and use properly.
• Perform tasks relating to firefighting, medical aid and other calls for assistance.
• Maintain an Emergency Medical Technician Certification as required by the State of California.
• Act appropriately in emergency situations.
• Understand and follow oral and written directions promptly and accurately.
• Analyze fire and emergency situations and adopt effective courses of action.
• Communicate clearly and effectively, both orally and in writing.
• Establish, maintain and foster positive and harmonious working relationships with those contacted in the course of work.
• Operate and maintain voice radio equipment, and a computer terminal or personal computer.
• Drive and operate fire apparatus and motor vehicles proficiently and safely.

Special Requirements - Essential duties require the following physical abilities and work environment:

• Must be eighteen years of age;
• Vision Standards: Must pass a pre-employment medical exam according to the standards set by The National Fire Protection Agency (NFPA) and freedom from color blindness;
• Hearing Standards: Must pass a pre-employment medical exam according to NFPA;
• Ability to sit, stand, walk, kneel, crouch, squat, stoop, reach, crawl, twist, climb, lift and carry in excess of 100 lbs.; pull and/or drag 175 lbs.; work in the following environments: cold, extreme heat, extreme noise, outdoors, confining work spaces, elevated areas; work with electrical hazards, vibration, chemicals, dust, toxic waste, mechanical hazards, and explosive materials; availability for shift work.
• This position shall serve a probationary period of eighteen (18) months.
• As a condition of employment, employees shall comply with mandated medical monitoring.

 

We invite applications for the position of:

Facility Specialist I: Adult Sports Scorekeeper

$18.65 - $20.33 hourly

The City of San Mateo Parks & Recreation Department is now accepting applications for part-time employment in Athletics.

About this role
We are seeking responsible, reliable and enthusiastic individuals to score keep for our Adult Softball leagues. Scorekeepers will be responsible for putting out and picking up the bases at the beginning and end of night, turning on and off the field lights, keeping score for each game played and keeping the official game time and other duties as assigned. This is a part time, non-benefited position, up to 30 hours per week and limited to 960 hours in a fiscal year (July-June). You must be available to work Monday-Friday during the hours of 6pm-10:15pm, from early March – mid-November.

Why Join our Department?

• Our staff is devoted to creating a fun, safe and positive recreational experiences.
• Our Values; Respect, Creativity, Integrity, Transparency and Inclusivity.

What You Bring:

• Energy and Enthusiasm!
• Experience and passion for working in sports.
• Dependability, reliability and an ability to work independently.

Who You Are

• You have a strong work ethic, customer service skills and works well with others.
• You have good judgment and make good decisions in a variety of situations.
• You can communicate well with your co-workers and supervisors.

What You’ll Do

• Provide excellent customer service.
• Interact with adults and Sport Officials.

What We Offer

• A TON of leadership skills! You will develop your leadership and management skills as you learn to work cooperatively with other staff members, team managers and officials.
• Training and Support as you learn and grow in this role with our Athletics Section
• Build your resume! Career benefits as a scorekeeper include development of essential management and communication skills.

Are You Interested? Apply.

Application can be found on our website at www.cityofsanmateo.org, submit online at www.calopps.org or email applications to sthind@cityofsanmateo.org. Questions, contact Sukh Thind via email or 650.522.7436. Application materials will be screened on a continuous basis.

Fine Print: The policy of the City of San Mateo is to grant equal employment opportunity to all qualified persons without regard to race, color, sex, gender, age, religion, ancestry, physical or mental disability, sexual preference, marital status or national origin. It is the intent and desire of the City of San Mateo that equal employment opportunity will be provided in recruiting, hiring, training, promoting, wages, benefits and all other privileges, terms and conditions of employment.

We invite applications for the position of:

Facility Specialist I: Gym Attendant

$18.65 - $20.33 hourly

The City of San Mateo Parks & Recreation Department is now accepting applications for part-time employment in Athletics.

About this role

We are seeking responsible, reliable and enthusiastic individuals to oversee the San Mateo High School Gym. Gym Attendants will be responsible for class registrations and refunds, cash handling procedures, maintaining the office area and supplies, safety issues regarding the facility and program participants, any set up or breakdown needed for activities scheduled and other duties as assigned. This is a part time, non-benefited position, up to 30 hours per week and limited to 960 hours in a fiscal year (July-June).  You must be available to work Monday-Friday during the hours of 5:30pm-10:15pm and one Saturday or Sunday between the hours of 9am-9pm, year-round.

Why Join our Department?

• Our staff is devoted to creating a fun, safe and positive recreational experiences.
• Our Values; Respect, Creativity, Integrity, Transparency and Inclusivity.

What You Bring:

• Energy and Enthusiasm!
• Experience and passion for serving the community.
• Dependability, reliability and an ability to work independently.

Who You Are

• You have a strong work ethic, customer service skills and works well with others.
• You have good judgment and make good decisions in a variety of situations.
• You can communicate well with patrons, your co-workers and supervisors.

What You’ll Do

• Provide excellent customer service.
• Process registrations, oversee the building including any set-up or break-down for scheduled activities.

What We Offer

• A TON of leadership skills! You will develop your leadership and management skills as you learn to work cooperatively with other staff members, team managers and officials.
• Training and Support as you learn and grow in this role with our Athletics Section
• Build your resume! Career benefits as a scorekeeper include development of essential management and communication skills. 

Are You Interested? Apply.

Application can be found on our website at www.cityofsanmateo.org, submit online at www.calopps.org or email applications to sthind@cityofsanmateo.org. Questions, contact Sukh Thind via email or 650.522.7436. Application materials will be screened on a continuous basis. 

Fine Print:  The policy of the City of San Mateo is to grant equal employment opportunity to all qualified persons without regard to race, color, sex, gender, age, religion, ancestry, physical or mental disability, sexual preference, marital status or national origin.  It is the intent and desire of the City of San Mateo that equal employment opportunity will be provided in recruiting, hiring, training, promoting, wages, benefits and all other privileges, terms and conditions of employment.

 

We invite applications for the position of:

Facility Specialist I: Field Attendant

$18.65 - $20.33 hourly

The City of San Mateo Parks & Recreation Department is now accepting applications for part-time employment in Athletics.

About this role

We are seeking responsible, reliable and enthusiastic individuals to join our team as a Field Attendant. Employees hired into this class will follow the City’s emphasis on excellent customer service, be detail-orientated, able to manage multiple tasks and programs and be a team player who can work with a variety of City staff and members of the public. You must be available to work Monday-Friday during the hours of 3pm-8pm and one Saturday or Sunday from 8am-5pm, year-round.  This is a part time, non-benefited position, up to 30 hours per week and limited to 960 hours in a fiscal year (July-June).

Why Join our Department?

• Our staff is devoted to creating a fun, safe and positive recreational experiences.
• Our Values; Respect, Creativity, Integrity, Transparency and Inclusivity.

What You Bring:

• Energy and Enthusiasm!
• Experience and passion for working in sports.
• Dependability, reliability and an ability to work independently.

Who You Are

• You have a strong work ethic, customer service skills and works well with others.
• You have good judgment and make good decisions in a variety of situations.
• You can communicate well with your co-workers and supervisors.

What You’ll Do

• Acts a liaison to build a positive working relationship with all youth user groups who use the athletic fields in San Mateo.
• Reviews all activities on San Mateo field’s including, youth user group games and practices, adult sports, private rentals and public drop in use.
• Interprets and enforces the field user policy and park policies to the public and sports user groups.
• Monitors park areas by foot to assist the general public and sports groups in the use of the park areas.
• Responds to inquiries and complaints and ensures safe use of the facilities.
• Documents all emergency and first-aid contacts.
• Reports possible safety hazards and/or unsanitary conditions to the Recreation Supervisor.
• Assist in keeping accurate records of forms, inventory and supplies
• Supports City or Department-sponsored events as required.

What We Offer

• A TON of leadership skills! You will develop your leadership and management skills as you learn to work cooperatively with other staff members, team managers and officials.
• Training and Support as you learn and grow in this role with our Athletics Department
• Build your resume! Career benefits as a scorekeeper include development of essential management and communication skills. 

Are You Interested? Apply.

Application can be found on our website at www.cityofsanmateo.org, submit online at www.calopps.org or email applications to sthind@cityofsanmateo.org. Questions, contact Sukh Thind via email or 650.522.7436. Application materials will be screened on a continuous basis.

Fine Print: The policy of the City of San Mateo is to grant equal employment opportunity to all qualified persons without regard to race, color, sex, gender, age, religion, ancestry, physical or mental disability, sexual preference, marital status or national origin. It is the intent and desire of the City of San Mateo that equal employment opportunity will be provided in recruiting, hiring, training, promoting, wages, benefits and all other privileges, terms and conditions of employment.

 

About the Department 

The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The City's Public Works Department is seeking an individual whose values align with the values of the City's employees.   

The Department of Public Works is responsible for delivering capital improvement projects for a wide variety of City facilities and infrastructure, maintaining City facilities and fleet assets, facilitating and regulating development activities, and providing animal care and services. The Department is committed to high-quality service, partnering with the community, and providing an excellent environment in which to work.  

 

Position Duties  

The Department of Public Works (DPW) is currently seeking to fill one (1) Principal Engineer/Architect position in the City Facilities and Architectural Services (CFAS) Division. This is a temporary (Overstrength) position that is anticipated to be funded through June 30, 2025, subject to further extension as appropriate. If this position is not extended through the budget process, the city may seek to place you in other internal job opportunities based on your previous work experience. 

Salary range(s) for this classification is $179,076.82 - $218,123.62 annually. This salary range(s) includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates’ qualifications and experience.  

The Principal Engineer/Architect will support the Library Department (LD) in leading the coordination for the Library Facilities and Customer Experience Planning. This individual will play a key leadership role in driving critical infrastructure initiatives, including supporting the implementation of the California State Library Building Forward Infrastructure Grant projects and managing capital and facilities planning processes in collaboration with the LD and consultants. This individual will act as a leader, ensuring timely and effective project execution, and delivering results that meet organizational and state funding objectives.  

Reporting to the Deputy Director, the Principal Engineer/Architect will require the ability to extensively collaborate across the LD, the DPW, Planning, Building and Code Enforcement (PBCE) and other contractors/vendors, while maintaining adherence to budgets, timelines, and plans. Outstanding leadership, a high degree of accountability, and the ability to establish an excellent working relationship with all stakeholders are required to be successful in this position.  

Key Responsibilities 

• Lead the design and construction of major public works projects, in partnership with the Library Department.  

• Lead a multi-disciplinary team of engineers, architects, technicians, and inspectors to deliver high-quality, cost-effective, and consistent services. 

• Oversee engineering/architectural or other technical research; review, analyze, and prepare recommendations to Senior and Executive staff regarding project and/or program scope or objectives. 

• Direct and coordinate the preparation of cost estimates and project and/or program budgets; monitor budgets and schedules for performance. 

• Consult with Senior and Executive staff, contractors, other departments, and consultants to plan, design, and construct major engineering/architectural and/or other technical projects. 

• Direct and coordinate the creation, planning, and management of capital budgets and staffing plans to successfully deliver capital projects. 

• Oversee the planning and execution of the procurements of design consultants and construction contracts. 

• Partner with the department’s other executive staff to lead transformation, training, and other process improvement efforts in the City’s capital improvement program. 

• Prepare technical reports and correspondence as required.  

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.  

How to Apply  

To view the full announcement for this exciting opportunity with the City of San Jose and to apply online, please visit the City of San Jose’s careers page by clicking on the URL link below. 
 

Job Announcement URL – https://www.governmentjobs.com/careers/sanjoseca/jobs/4925070/principal-engineer-architect-public-works?pagetype=jobOpportunitiesJobs 

The City of Burlingame is accepting applications for the position of  Per Diem Communications Dispatcher

 

This application is for Part-Time employment only.

 

Our diverse family of employees welcomes you to apply. We are a small city that gets a lot done, and each member of our team is vital to our success as an organization.

We recently asked our employees what they enjoyed most about working for the City of Burlingame, and their responses fell into five general categories:

• Colleagues
• Community
• Location
• The Work
• The Benefits

Browse the Burlingame Welcome Brochure for more information about why employees love  working here or view our City of Burlingame is a Great Place to Work Video: 

Welcome Brochure 

City of Burlingame is a Great Place to Work Video

 

For more detailed information regarding the minimum qualifications and essential functions of the position, please review the Communications Dispatcher job description.

San Mateo Medical Center (SMMC) is seeking an experienced Patient Services Specialist (PSS) - Extra-Help.
 
The successful hire will support the clinical team with all registration, eligibility, enrollment, authorization, other administrative tasks, and Admission, Discharge, and Transfer (ADT) activities for SMMC. The PSS serves as the ambassador for SMMC to validate information and educate our patients and guests with the financial process upon arrival to the facility. The PSS verifies all demographic information, validates eligibility, obtain authorizations, collects co-payments, assist with all payor notifications and communication, and enroll patients if needed. The hire will be expected to work holidays and rotating weekends, if needed, to support department needs.
 
The ideal candidate for this position will possess excellent communication skills, including the ability to explain complex medical terminology and medical insurance requirements to individuals with varying levels of medical knowledge. Additionally, they should have strong skills in conflict resolution and problem-solving.

The ideal candidate will also be able to collaborate effectively with the clinical team, work with challenging patients, and assist those who may have language or communication barriers. This position requires keen attention to detail, strong organizational skills, and the ability to multi-task. Furthermore, the ideal candidate must be flexible and available for various shifts throughout the week.

NOTE: This is an extra-help, at-will assignment, paid on an hourly basis. Extra-help hours are dependent on the business needs of the department and therefore work hours may vary from week to week. Extra help employees shall not exceed 1,040 hours of work per fiscal year. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra help employees are not guaranteed permanent status at the end of the assignment.

 

Examples Of Duties

 

• Perform difficult, complex, technical, and/or specialized patient services office support and business office support work, which may require the exercise of independent judgment, the application of technical skills, and/or a knowledge of detailed or specialized activities related to the area to which assigned.
• Research and assemble information from a variety of sources for the completion of forms or the preparation of reports; make arithmetic or statistical calculations related to the billing for patient medical services.
• Provide information to the public or to County staff regarding fees, insurance coverages, etc., that requires the use of judgment and the application and interpretation of policies, rules or procedures.
• Interview patients to provide information and obtain necessary financial responsibility and personal data.
• Collect co-payments, assist with payor and recodes accounts if needed.
• Type varied materials/processes using a computer; proofread and check such materials for accuracy, completeness, and compliance with departmental policies and regulations.
• Enter and retrieve data and prepare reports using an on-line or personal computer system; review such reports for accuracy and make corrections as required.
• Oversee and personally perform a variety of office administrative details such as ordering supplies, arranging for the repair of equipment, transmitting information, and keeping reference material up to date.
• May train others in work procedures or direct the work of others on a project or relief basis.
• Check the Patient Access work queues daily to identify accounts that may need immediate attention and resolve them appropriately. 
• To be willing and able to work holidays, if needed, to support the department needs.
• Perform related duties as assigned.

 

Qualifications

Knowledge of:

• Medical terminology as related to patient services support work.
• Policies and procedures related to patient services office support and hospital or clinic business office activities.
• Office administrative practices and procedures, including filing and the operation of standard office equipment.
• Basic business data processing principles and the use of word processing or computing equipment.
• Proper form for typed materials.
• Business arithmetic, including percentages and decimals.
• Correct English usage, including spelling, grammar and punctuation.
• Record keeping principles and procedures.

Skill/Ability to:

• Perform technical, specialized, complex or difficult patient services office support work.
• Organize, prioritize and coordinate work activities.
• Read, interpret and apply rules, policies and procedures.
• Organize, research and maintain patient and general office files.
• Establish and maintain effective working relationships with those contacted in the course of the work.
• Compose routine correspondence from brief instructions.
• Make arithmetic calculations with speed and accuracy.
• Use initiative and sound independent judgment within established guidelines.
• Operate standard office equipment, including a word processor, personal or on-line computer, and centralized telephone equipment.

Note: Specific positions may require the ability to type at a rate of 40 net words per minute from printed copy.

Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

• One year of journey level office support experience in a patient-services setting.

 

Application/Examination

 

If you are interested in being considered for this extra-help position, the following materials must be electronically submitted in a Word or PDF format.
- Cover letter
- Resume
- Responses to the following questions:

1.) Describe the training, education, and experience that have prepared you for the position of Patient Services Specialist. Include your knowledge with medical terminology and medical insurance information and requirements. Please include any experience working with Admitting, Same Day Surgery, and Emergency Departments. 

2.) Describe your methods to successfully multi-task and deal with last minute changes and interruptions. Provide a specific example. 

3.) Describe your experience working as a liaison for a diverse patient population, to provide assistance and obtain necessary financial information and personal data. Describe the methods and process you used to be successful. Be specific.

Please include the words "Patient Services Specialist - Admitting - Extra-Help (Open)" in the subject line of email submission. Please submit the required materials electronically via email to:
 

Keshni Kumar, Director of Patient Access

kkumar2@smcgov.org

Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview.

Apply immediately. Application materials will be accepted until positions are filled. This posting is open on a continuous basis and selection may be made at any time within the process.
 
NOTE: Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. 

The City of Redwood City Invites Applications for:

Senior Library Assistant #25A-7

WHY JOIN THE REDWOOD CITY TEAM?

We offer a wide range of meaningful career opportunities with potential for growth, training and development, competitive salaries, flexible work schedules, paid time off, and robust benefits. The Redwood City team is guided by the core values of excellence, integrity, service and creativity.  Inherent in these values is a great organizational culture based on trust, strong and supportive leadership, respect, risk-taking, empowerment, and effective communication. The community is known for its inclusivity, strong engaged neighborhoods, and civic pride. The City works diligently to maintain positive and productive relationships with community partners, together providing outstanding services, programs and opportunities for residents and businesses. This mix of tradition and progress, community and diversity, makes Redwood City an extraordinary place to work and call home. If you’re looking to grow your career as a part of a hard-working and fun Library Department team that fosters innovation, creativity and collaboration, we hope you’ll apply.  

ABOUT THE POSITION

The City of Redwood City invites you to apply for the full-time (38 hours per week) position of Senior Library Assistant.  The Senior Library Assistant performs a wide array of high-level library work and customer service. The current vacancy is based at our Downtown Library, performing a wide variety of technical library work, providing services for children, adults and families, and administering the day-to-day activities of the library.  The candidate may also be assigned to work at other Redwood City Public Library locations.  This position requires work during the day, evenings and a weekend rotation (both Saturday and Sunday).  We may use the eligibility list created from this recruitment process to fill any positions that occur in any Redwood City Public Library location, during the life of the eligibility list. To review the job description, click here.